Quick Start Guide

Troubleshooting
How do I renew the IP address on my computer?
If your computer cannot access the Internet after the modem is online, it is possible that your
computer did not renew its IP address.
To renew the IP address on Windows 7 systems:
1. Click the Start button.
2. Type ‘‘cmd’’ in the Search box. The cmd window opens.
3. Type ‘‘ipconfig /renew’’ and press Enter to renew the IP address of the computer.
Note—If you cannot access the Internet, contact your service provider for further assistance.
To renew the IP address on Windows XP systems:
1. Click Start, and then click Run. The Run window opens.
2. Type ‘‘cmd’’ in the Open field and click OK. A window with a command prompt opens.
3. Type ‘‘ipconfig /release’’ at the C:\ prompt and press Enter. The system releases the IP
address.
4. Type ‘‘ipconfig /renew’’ at the C:\ prompt and press Enter. The system displays a new IP
address.
5. Close the Command Prompt window. You have completed this procedure.
Note—If you cannot access the Internet, contact your service provider for further assistance.
Renewing the IP address on Macintosh systems
1. Click on System Preferences icon (in the Dock or in the Applications folder).
2. Click on Network icon.
3. Click on Advanced.
4. Click on TCP/IP tab.
5. Click Renew DHCP Lease and click on OK.
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