User's Manual
Table Of Contents
- Product Overview
- Setting Up: Basics
- How to create a home network
- Where to find more help
- How to install your router
- How to configure your router
- How to test your Internet connection speed
- How to connect devices to your network
- How to set up parental controls
- How to configure your guest network
- How to back up your router configuration
- How to customize Linksys Smart Wi-Fi
- Using an External Drive
- Setting Up: Advanced
- How to manually set up your router
- How to associate a router with your Linksys Smart Wi-Fi account
- How to get the most out of your dual-band router
- How to control access to your network
- How to set up the DHCP server on your router
- How to access your network on the Internet
- How to clone a MAC address
- How to connect to your corporate office using a VPN
- How to optimize your router for gaming and voice
- How to enable Voice over IP on your network
- How to configure UPnP
- How to use a router as an access point
- How to put your new router behind an existing router
- How to expose a device to the Internet
- Port Forwarding and Port Triggering
- Maintaining and Monitoring
- Troubleshooting
- Specifications
52
Troubleshooting
Linksys EA-Series
52
This chapter can help you solve common setup issues and connect to the
Internet. You can find more help from our award-winning customer support at
linksys.com/support.
Your router was not successfully set up
If Linksys Smart Wi-Fi did not complete the setup, you can try the
following:
• Press and hold the Reset button on your router with a paperclip or pin
until the LED starts flashing (about 10 seconds), then install the router
again.
Your router’s appearance may vary
• Temporarily disable your computer’s firewall (see the security software’s
instructions for help), then install the router again.
• If you have another computer, use that computer to install the router
again.
Windows XP Service Pack update
On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3 in order
to work. If the currently installed Service Pack is older than version 3, you need
to download and install Service Pack 3.
TIP
To temporarily connect to the Internet and download the required
Service Pack, you can use the included Ethernet cable to connect
your computer directly to your modem.
To install Service Pack 3:
1.
Connect to the Microsoft Update website (update.microsoft.com/
windowsupdate).
2.
Follow the instructions on the website or contact Microsoft if you need
further help.
3.
After downloading and installing Service Pack 3, install the router again.
Troubleshooting