® A Division of Cisco Systems, Inc. Phone Adapter with 2 Ports for Voice-over-IP VoIP Model No.
Phone Adapter with 2 Ports for Voice-over-IP Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
Phone Adapter with 2 Ports for Voice-over-IP Table of Contents Chapter 1: Introduction 1 Welcome What’s in this Guide? 1 1 Chapter 2: Getting to Know the Phone Adapter Back Panel Ports Front Panel LEDs Chapter 3: Connecting the Phone Adapter Overview Instructions for Connecting the Phone Adapter Placement Options Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Overview Accessing the Interactive Voice Response Menu Using the Interactive Voice Response Menu Entering a Password Conf
Phone Adapter with 2 Ports for Voice-over-IP List of Figures Figure 2-1: Back Panel Figure 2-2: Front Panel Figure 3-1: Connect the Phone Adapter to Your Network and Telephone Figure 3-2: Connect the RJ-11 Telephone Cable Figure 3-3: Connect the Ethernet Network Cable Figure 3-4: Connect the Power Figure 3-5: Phone Adapter Sitting on a Surface Figure 3-6: Attaching the Phone Adapter’s Base Figure 3-7: Phone Adapter Standing on Base 3 4 5 5 6 6 7 7 7
Phone Adapter with 2 Ports for Voice-over-IP Chapter 1: Introduction Welcome Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow you to make phone or fax calls using the your broadband connection. How does the Phone Adapter do this? Plug the Phone Adapter into your network router or gateway, and then connect your phones or fax machines to the Phone Adapter.
Phone Adapter with 2 Ports for Voice-over-IP • Chapter 3: Connecting the Phone Adapter This chapter instructs you on how to connect the Phone Adapter to your network and phones (or fax machines). • Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu This chapter explains how to configure the Phone Adapter’s network settings using its Interactive Voice Response Menu.
Phone Adapter with 2 Ports for Voice-over-IP Chapter 2: Getting to Know the Phone Adapter Back Panel Ports The Phone Adapter’s ports are located on the back panel. Figure 2-1: Back Panel PHONE 1 Port For your primary Internet phone line, the PHONE 1 port allows you to connect your telephone to the Phone Adapter using an RJ-11 telephone cable (not included). PHONE 2 Port If you have a second Internet phone service account, then use the PHONE 2 port.
Phone Adapter with 2 Ports for Voice-over-IP Front Panel LEDs The Phone Adapter’s LEDs are located on the front panel. Figure 2-2: Front Panel PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered connection to your Internet phone service provider through the PHONE 1 port. (The connection is registered if your Internet phone service account is active.) This LED is not lit when there is no registered connection.
Phone Adapter with 2 Ports for Voice-over-IP Chapter 3: Connecting the Phone Adapter Overview This chapter gives instructions on how to connect the Phone Adapter to your network and telephones or fax machines. Shown below is a connection diagram displaying a typical setup. Internet Cable/DSL Modem Router Phone Adapter Telephone Figure 3-1: Connect the Phone Adapter to Your Network and Telephone This chapter also describes the Phone Adapter’s placement options.
Phone Adapter with 2 Ports for Voice-over-IP 3. Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter. Connect the other end to the one of the Ethernet ports on your router or gateway. 4. Connect the included power adapter to the POWER port on the back panel of the Phone Adapter. Connect the other end to a standard electrical outlet. 5. The Power, Ethernet, and Phone LEDs will be solidly lit when the Phone Adapter is ready for use. 6.
Phone Adapter with 2 Ports for Voice-over-IP Placement Options There are three ways to place the Phone Adapter. The first way is to place the Phone Adapter horizontally on a surface. The second way is to stand the Phone Adapter vertically on a surface. The third way is to mount the Phone Adapter on a wall. The second and third options are explained in further detail below. Stand Option 1. Remove the plate from the Phone Adapter’s bottom panel. 2.
Phone Adapter with 2 Ports for Voice-over-IP Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Overview You may need to manually configure the Phone Adapter by entering the settings provided by your Internet phone service provider. Chapter 4 explains how to use the Interactive Voice Response Menu to configure the Phone Adapter’s network settings. You will use the phone’s keypad to enter your commands and select choices, and the Phone Adapter will respond with voice responses.
Phone Adapter with 2 Ports for Voice-over-IP For example, to enter the IP address 191.168.1.105 by keypad, press these keys: 191*168*1*105. Press the # (pound) key to indicate that you have finished entering the IP address, and then press 1 to save the IP address. To cancel your entry and return to the main menu, press * (star). If the menu is inactive for more than one minute, the Phone Adapter will time out. You will need to re-enter the menu by pressing ****.
Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command (press these keys on the telephone) Choices Description Set Static IP Address 111 Enter the IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. To set a static IP address, the DHCP feature must be disabled. If the DHCP feature is enabled, then you will hear, “Invalid Option,” if you try to set a static IP address.
Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command (press these keys on the telephone) Choices Description Enable/Disable Webbased Utility of Phone Adapter 7932 Enter 1 to enable Enter 0 to disable This feature is protected by a password available only from your Internet phone service provider. (The Web-based Utility is disabled by default because you will not need to use it unless instructed to do so by your service provider.
Phone Adapter with 2 Ports for Voice-over-IP Entering a Password You will be prompted to enter a password when you want to enable the Web-based Utility or reset the Phone Adapter to its factory default settings. To enter the password, use the phone’s keypad, and follow the appropriate instructions. • To enter A, B, C, a, b, or c — press 2. • To enter D, E, F, d, e, or f — press 3. • To enter G, H, I, g, h, or i — press 4. • To enter J, K, L, j, k, or l — press 5. • To enter M, N, O, m, n, or o — press 6.
Phone Adapter with 2 Ports for Voice-over-IP Appendix A: Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the Phone Adapter. Read the description below to solve your problems. If you can't find an answer here, check the website of your Internet phone service provider or the Linksys website at www.linksys.com. Common Problems and Solutions 1. I don’t hear a dial tone, and the PHONE1 (or PHONE2) LED is not lit.
Phone Adapter with 2 Ports for Voice-over-IP If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router, then follow these instructions: 1. On one of your networked computers, open your web browser. 2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router. 3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the default is admin) in the Password field.
Phone Adapter with 2 Ports for Voice-over-IP 4. Wait two minutes, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet. 5. Wait two minutes, and then power on the router by plugging its power adapter into an electrical outlet. 6. Wait five minutes, and then power on the Phone Adapter by plugging its power adapter into an electrical outlet. 7. Reboot one of your networked computers, and check to see if you have an active Internet connection. 8.
Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Internet phone 3 69 to 69 UDP (IP address of Phone Adapter) X Internet phone 4 10000 to 20000 UDP (IP address of Phone Adapter) X 9. Check the Enable option for the port services you want to use. 10. When you have completed the configuration, click the Save Settings button. 3. When I’m on a telephone call, words are dropped intermittently.
Phone Adapter with 2 Ports for Voice-over-IP • Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP address of the Phone Adapter. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP), 69-69 (UDP), and 10000-20000 (UDP). Before you set up port forwarding on your router, change two of the Phone Adapter’s settings using its Interactive Voice Response Menu. First, disable its DHCP feature, and then assign a static IP address to the Phone Adapter.
Phone Adapter with 2 Ports for Voice-over-IP 5. The Power LED does not light up or lights up red. Go through this checklist until your problem is solved: • Unplug the power adapter from the Phone Adapter. Wait five seconds. Then plug the power adapter into the Phone Adapter again. • You may be using the wrong power adapter. Make sure the power adapter you are using is the one included with the Phone Adapter. 6. The ETHERNET LED does not light up.
Phone Adapter with 2 Ports for Voice-over-IP Appendix B: Windows Help Almost all Linksys products require Microsoft Windows. Windows is the most used operating system in the world and comes with many features that help make networking easier. These features can be accessed through Windows Help and are described in this appendix. TCP/IP Before a computer can communicate with a network router, TCP/IP must be enabled. TCP/IP is a set of instructions, or protocol, all PCs follow to communicate over a network.
Phone Adapter with 2 Ports for Voice-over-IP Appendix C: Glossary Adapter - A device that adds network functionality to your PC. Backbone - The part of a network that connects most of the systems and networks together, and handles the most data. Bandwidth - The transmission capacity of a given device or network. Bit - A binary digit. Boot - To start a device and cause it to start executing instructions. Bridge - A device that connects different networks. Broadband - An always-on, fast Internet connection.
Phone Adapter with 2 Ports for Voice-over-IP Default Gateway - A device that forwards Internet traffic from your local area network. DHCP (Dynamic Host Configuration Protocol) - A networking protocol that allows administrators to assign temporary IP addresses to network computers by “leasing” an IP address to a user for a limited amount of time, instead of assigning permanent IP addresses.
Phone Adapter with 2 Ports for Voice-over-IP Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a time. Hardware - The physical aspect of computers, telecommunications, and other information technology devices. HTTP (HyperText Transport Protocol) - The communications protocol used to connect to servers on the World Wide Web. Infrastructure - A wireless network that is bridged to a wired network via an access point.
Phone Adapter with 2 Ports for Voice-over-IP NNTP (Network News Transfer Protocol) - The protocol used to connect to Usenet groups on the Internet. Packet - A unit of data sent over a network. Ping (Packet INternet Groper) - An Internet utility used to determine whether a particular IP address is online. POP3 (Post Office Protocol 3) - A standard mail server commonly used on the Internet. Port - The connection point on a computer or networking device used for plugging in cables or adapters.
Phone Adapter with 2 Ports for Voice-over-IP Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit. TCP (Transmission Control Protocol) - A network protocol for transmitting data that requires acknowledgement from the recipient of data sent.
Phone Adapter with 2 Ports for Voice-over-IP Appendix D: Specifications Model PAP2-NA Standards SIP v2 Session Initiation Protocol (RFC 3261, 3262, 3263, 3264) Voice Codecs G.729 A+B, G.711 a-law, G.711µ-law, G.
Phone Adapter with 2 Ports for Voice-over-IP Storage Temp.
Phone Adapter with 2 Ports for Voice-over-IP Appendix E: Warranty Information LIMITED WARRANTY Linksys warrants to You that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Linksys' entire liability under this warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates.
Phone Adapter with 2 Ports for Voice-over-IP Appendix F: Regulatory Information FCC STATEMENT This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Phone Adapter with 2 Ports for Voice-over-IP Appendix G: Contact Information Need to contact Linksys? Visit us online for information on the latest products and updates to your existing products at: http://www.linksys.com or ftp.linksys.