LINKSYS SPA941 / SPA942 User Guide
Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option 1 support@featuretel.com www.featuretel.com Web Portal http://wp.featuretel.
Table of Contents Linksys SPA941 / SPA942 IP Phone.....................................................................................4 Making a Call.........................................................................................................................5 Re-dial...................................................................................................................................5 Transfer...........................................................................................
Linksys SPA941 / SPA942 IP Phone The Linksys SPA-942 is equivalent to the SPA-941, but adds a backlit LCD screen, second Ethernet port and power over Ethernet (PoE). NOTE: Different users may have different feature options associated with their phone. So, it is possible that specific features are not available on some phones in the organization. Phone Features Description Display The phone LCD display screen.
Making a Call Speed Dial Lift the handset, or press the Speaker button, and dial the desired number. You can assign up to seven numbers to a 1-digit speed dial number.
Authorization Code Call Block (Selective) Authorization codes enable you to override any call restrictions on the phone when you place a call. Selective Call Rejection lets you program your phone to reject calls from a list of telephone numbers. To make a call with an Authorization Code • Lift the handset • Press 9 (or the appropriate access code if different) • Press ## for SIP phones • Enter your authorization code • When you enter the correct code, you will hear a dial tone.
Call Forward (No Answer) Call Forward (No Answer) lets you forward calls to another number when you don’t answer. To enable Call Forward (No Answer) • Dial 78* • Enter the extension or number for the forwarding destination followed by # • Press # to confirm followed by 2 to exit • Hang up To cancel Call Forward (No Answer) • Dial 79* • Hang up Call Forward (Out of Service) Call Forward (Out of Service) automatically forwards calls to another location when your phone goes out of service.
Call Park A call may be parked so it can be answered from any other extension. To park a call • Tell the caller you are going to put them on hold. • press the xfer button. • Enter *11 and press the dial softkey • Write down the extension given by the voice prompt To pickup a parked call • Dial the extension number assigned to the parked call from any phone on your system. Call Trace Traces an offending call immediately after it comes in.
Call Waiting Lets you put one call on hold while you answer a second call. You may then alternate between the two calls. To toggle between calls • Press the red blinking line key. You will be connected to the incoming call and the first call is put on hold. • Repeat to toggle between calls. To disconnect a call • Hang up the phone while on that line. • Press the red blinking line key to answer the remaining call.
Group Pickup Group Pickup lets you answer any ringing phone within your Call Pickup Group. To answer any phone within your pickup group • Dial *06 Hold To place the current call on hold • Press the Hold button or press on a new line key. • Hang up the handset or press another line key to place a new call. To retrieve a held call • Press the red blinking line button to resume the call.
• If you don’t record a personal greeting, a generic greeting will play.
• Hearing Your Personal Greetings • • • • • • • • • Access your voice mailbox Press * to skip to the Main Menu. Press 4 from the Main Menu to hear your recorded greetings. Select the greeting you would like to hear: Press 1 to hear your No Answer greeting. Press 2 to hear your Do Not Disturb greeting. Press 3 to hear your Busy greeting, Press 4 to hear your Name. Press * to return to the Main Menu.
Press * to return to the previous menu. Press 3 to create a group. Enter the 2-digit group number (i.e., 80-99) followed by the # key After the tone, record the name for the group followed by the # key. Press # to confirm the recording or * to cancel and re-record. Enter each member’s extension followed by #. When finished entering members, press #. Press 4 to delete a group. Enter the 2-digit group number to delete followed by #. Press # to confirm or * to cancel intervals.
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