® A Division of Cisco Systems, Inc. Wireless-G IP Phone Voice Model No.
Wireless-G IP Phone Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
Wireless-G IP Phone Table of Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 What’s in This User Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless-G IP Phone
Wireless-G IP Phone Introduction Welcome Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you’re at home or in your office. How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet connection.
Wireless-G IP Phone What’s in This User Guide? This guide covers installing, configuring, and troubleshooting the Wireless-G IP Phone. • Chapter 1: Introduction Describes the IP Phone’s applications and this User Guide. • Chapter 2: Getting to Know the Wireless-G IP Phone Describes the physical features of the IP Phone. • Chapter 3: Installing and Using the Wireless-G IP Phone Explains how to install the IP Phone and use it.
Wireless-G IP Phone Getting to Know the Wireless-G IP Phone The Bottom Panel The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to charge its battery.
Wireless-G IP Phone The Front Panel The IP Phone’s buttons and their functions are described in the table below: Icon 4 Button Name Function Softkeys Press the Soft Keys to select menu items directly above the Soft Keys. Navigation Button Move the Navigation button up or down to scroll through menus and settings. You can also press the Navigation button to select a highlighted menu item or setting.
Wireless-G IP Phone The Side Panel The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation.
Wireless-G IP Phone The Back Panel The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the Wireless-G IP Phone”.
Wireless-G IP Phone Installing and Using the Wireless-G IP Phone Overview This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished configuring the phone you will be able to make and receive Internet phone calls. Inserting and Charging the Phone’s Battery 1. Remove the battery compartment cover by sliding it downwards. 2.
Wireless-G IP Phone Charging the IP Phone’s Battery 1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone. USB mini-B port 2. Plug the other end of the adapter into a standard electrical outlet. You see a charging indicator on the LCD screen Note: Allow the battery to charge for eight hours before initial use. When the Battery charging indicator remains solid blue, the battery is fully charged and ready for use.
Wireless-G IP Phone Setting up the Wireless-G IP Phone Before you begin, make sure you have an active Internet connection and the account information provided by your Internet phone service provider. Note: The Phone automatically dims and turns off the LCD display when the Phone is not in use. If this happens while you are configuring the Phone, press any key to turn the display back on and continue configuring the Phone. 1. Press the Power button to turn on the Phone. 2. Press the Menu Soft Key. 3.
Wireless-G IP Phone 4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password. 5. When you are finished entering a password, press the Navigation button to save it. Note: After you have created a password, you will need to enter it to access the Profile menu. 6. Scroll to SIP Account, then press the Select Soft Key to enter the SIP Account menu.
Wireless-G IP Phone 7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account. 8. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing a setting, press the Navigation button to save your changes.
Wireless-G IP Phone 9. If you need to change a setting that does not appear on the Edit screen, scroll to Advanced, then press the Select Soft Key to enter the Advanced menu. 10. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing the setting, press the Navigation button to save your changes. 11.
Wireless-G IP Phone 12. Highlight Network Profile, then press the Select Soft key to enter the Network Profile menu. 13. Highlight the network profile that matches the type of security you’re using for your wireless network. If you don’t have security enabled on your wireless network, highlight OPEN.
Wireless-G IP Phone 14. Press the Option Soft Key to enter the Profile Options menu, then press the Select Soft Key to edit the network profile. 15. Highlight Wireless Settings, then press the Select Soft Key to enter the Wireless Settings menu.
Wireless-G IP Phone 16. Highlight ESSID, then press the Select Soft Key to enter the ESSID menu. 17. Highlight Site Survey, then press the Navigation button to scan for your wireless network.
Wireless-G IP Phone You see a list of wireless networks in range of the Phone. Highlight your wireless network’s ESSID name in the list, then press the Navigation button to select it. Continue with step 18. 18. If you don’t see your wireless network’s ESSID name in the list, your wireless network may not be set to broadcast its ESSID name. To enter the ESSID name manually, press the Back Soft Key to return to the ESSID menu, highlight New ESSID, then press the Navigation button to edit the ESSID name.
Wireless-G IP Phone 19. Press the Back Soft Key until you return to the Wireless Settings menu. 20. Highlight Security, then press the Navigation button to enter the Security menu.
Wireless-G IP Phone 21. Highlight the type of security you have enabled on your wireless network and press the Navigation button to select it. Then change the settings to match your wireless network. If you don’t have security enabled on your wireless network, select OPEN. 22. When you are finished selecting wireless security settings, press the Back Soft Key until you return to the Edit menu.
Wireless-G IP Phone 23. Highlight Account Choice and press the Navigation button to enter the Account Choice menu. 24. Press the Navigation button to assign the default SIP account to the current network profile.
Wireless-G IP Phone 25. Highlight On, then press the Navigation button to activate the SIP Account. 26. Press the Back Soft Key until you return to the Phone’s home screen. Installation is complete. Proceed to the next section, “Using the Wireless-G IP Phone.
Wireless-G IP Phone Using the Wireless-G IP Phone To make a call, enter the phone number you want to dial, then press the Call button. To answer an incoming call, press the Accept Soft Key or the Call button. When you’re on a phone call, you can select the following options: Option Description Hold Press the Hold Soft Key to place a call on hold. To return to the call, press the Resume Soft Key. Mute Press the Navigation button to mute the Phone’s microphone.
Wireless-G IP Phone 22 Chapter 3: Installing and Using the Wireless-G IP Phone Using the Wireless-G IP Phone
Wireless-G IP Phone Configuring the Wireless-G IP Phone Status Information The home screen displays a variety of information about the IP Phone. Refer to the table below for a list of icons that appear on the home screen and their meanings: Icon Description Signal Strength: Indicates the signal strengh of the access point you’re IP Phone is connected to. Message: Indicates that you have received a new message. In Call/Call Forward: Indicates that you are on a call or forwarding a call.
Wireless-G IP Phone Main Menu Press the Menu Soft Key on the Phone’s home screen to enter the Main menu. Refer to the sections below for information on the options available in the Main menu. Phonebook The Phonebook can store and display up to 200 contacts. To view a contact’s information, highlight the contact, then press the Navigation button. To call the contact, press the Call button, then press the Call Soft Key.
Wireless-G IP Phone Call Log The IP Phone keeps a list of the calls you’ve recently missed, dialed, and received. Refer to the table below for a list of options available in the Call Log: Option Description Missed Calls Displays a list of calls you’ve recently missed. Dialed Calls Displays a list of calls you’ve recently dialed. Received Calls Displays a list of calls you’ve recently received. Delete All Clears all call lists.
Wireless-G IP Phone E-mail The IP Phone’s built-in e-mail client allows you to send and receive messages using your POP3 e-mail account. Note: Not all e-mail services support POP3. Contact your e-mail service for more information about POP3 settings and support. Configuring Your Account 1. If necessary, press the Menu Soft Key, scroll to E-mail, then press the Navigation button to enter the E-mail menu. If an e-mail account has not been configured, you see the New account menu. 2.
Wireless-G IP Phone Using the E-mail Client Refer to the table below for a list of options availbe in the E-mail menu: Option Description Write New Allows you to compose a new e-mail message. Press the Navigation button to create a new e-mail message, then enter a subject, the recipients, and content of the message. When you are finished editing your e-mail, select Send Mail or Save To Draft to save the message to the draft folder. Receive Allows you to receive new e-mail mesages.
Wireless-G IP Phone Option Description Draft Allows you to view e-mail messages that you’ve saved as drafts. To view a draft, highlight the e-mail you want to veiw, then press the Navigation button. When you are viewing a draft, you can press the Option Soft Key to select the following options: Edit: Allows you to quickly edit a sent message and send it to other contacts or save it as a draft. Delete: Allows you to delete the current message from your Draft folder.
Wireless-G IP Phone Profile The Profile menu allows you to make changes to your SIP accounts, network profiles, roaming options, profile password, or configure your IP phone using SecureEasySetup. Refer to the sections below for the options available in the Profile menu. Note: The first time you enter the Profile menu, you will be asked to create a password. Enter a password using the numeric keypad, then press the Navigation button to save the password.
Wireless-G IP Phone Editing a Network Profile The Edit menu allows you to edit the currently selected network profile. Refer to the table below for a list of options available in the Edit menu: Option Description Preview Allows you to view a summary of the current network profie. Wireless Settings Allows you to edit wireless network settings.
Wireless-G IP Phone SIP Account The SIP Account menu allows you to assign up to six SIP accounts to your IP Phone. To view the details of an account, press the Navigation button. To edit a SIP account, highlight the account you would like to edit, press the Option Soft Key, then press the Select Soft Key to edit the account. Refer to table below for a list of options available in the Edit menu: Option Description Preview Allows you to view a summary of the current SIP account.
Wireless-G IP Phone Option Description Advanced Allows you to make advanced changes to the SIP account. Press the Select Soft Key to select from the following advanced options: • Proxy Port: Allows you to enter the network port of your Internet phone service provider’s proxy server. • Outbound Address: Allows you to enter the address of your Internet phone service provider’s outbound server. • Outbound Port: Allows you to enter the network port of your Intenet phone service’s outbound server.
Wireless-G IP Phone Roaming The Roaming menu allows you to set specific parameters for roaming from one wireless access point to another. Refer to table below for a list of options available in the Roaming menu: Option Description Roam Metric Allows you to specify an RSSI (Received Signal Strength Indication) value to begin a roaming scan. Roam Delta Allows you to specify the RSSI threshold for target access points to join.
Wireless-G IP Phone Secure Setup The Secure Setup menu allows you to configure your IP Phone’s wireless network settings with the push of a button. If you have a Linksys wireless router or access point that supports SecureEasySetup, you can use the Secure Setup feature to quickly and easily configure your IP Phone’s wireless network settings. Before you begin, locate the SecureEasySetup or Cisco logo button on the wireless router or access point, then proceed to step 1.
Wireless-G IP Phone Settings Use the Settings menu to make changes to select regional settings, set the date and time, and personalize your phone. Refer to the sections below for the options available in the Settings menu. Language The Language menu allows you set the IP Phone’s display language. To change the language, highlight the language you would like the phone to use, then press the Navigation button to save your setting.
Wireless-G IP Phone Alarm Clock The Alarm Clock allows you to set an alarm to go off at a specified time. You can also set the alarm to go off once, daily, or weekly. Refer to the table below for a list of options available in the Alarm Clock menu. Option Description Alarm Time Allows you to set the time you want the alarm to go off at. Mode Allows you to set the alarm to go off once, daily, or weekly.
Wireless-G IP Phone c Option Description Beep Notification Allows you to enable or disable the Beep Notification feature. When this feature is enabled, the phone will beep every 50 seconds so that you can keep track of how long you’ve been on a call. Hold Transfer Allows you to select SIP or DTMF Flash as the method used for transferring calls. Regional Tone Allows you to set the Regional tone setting to North America or Japan.
Wireless-G IP Phone Sound Settings The Sound Settings menu allows you to change the IP Phone’s speaker volume, ringer settings, and warning tones. Refer to the table below for a list of options available in the Sound Setting menu. Option Description Speaker Volume Allows you to set the IP Phone’s speaker volume. Ring Tone Allows you to set the IP Phone’s ring tone and volume. Press the Select Soft Key to select from the following options. • Melody: Allows you to set the IP Phone’s ring tone.
Wireless-G IP Phone Display Settings The Display Settings menu allows you to customize the IP Phone’s display. Refer to the table below for a list of options available in the Display Settings menu. Option Description Wallpaper Allows you to change the picture displayed on the home screen. Greeting Allows you to change the message displayed on the home screen. LCD Off Time Allows you to change the amount of time it takes for the IP Phone to turn off its LCD when the phone is not in use.
Wireless-G IP Phone Tools Use the Tools menu to view information about your IP Phone and network status. Refer to the sections below for the options available in the Tools menu. Option Description Signal Quality Allows you to view signal status information for the wireless access point you’re connected to. Site Survey Allows you to perform a site survey of all the wireless access points in range of the IP Phone. Statistics Allows you to view the IP Phone’s network and codec statistics.
Wireless-G IP Phone Appendix A: Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G IP Phone. Read the descriptions below to solve your problem. If you can't find an answer here, check your Internet phone service provider website or the Linksys website at www.linksys.com/support. Common Problems and Solutions 1. When I make a telephone call, the call doesn’t go through; instead, I hear a fast busy signal.
Wireless-G IP Phone • If you have a Linksys router, follow the instructions below to enable port forwarding on your router. If you have a non-Linksys router, refer to your router’s documentation for instructions. 1. Open a web browser on a computer that is connected to your router. 2. Access the Router’s Web-based Utility by going to IP address of the Router (the default IP address is http://192.168.1.1). 3. You see the router’s login screen.
Wireless-G IP Phone 2. When I’m on a telephone call, words are dropped intermittently. Go through this checklist until your problem is solved: • If you’re using a wireless router and a cordless phone, they may be using the same frequency and interfere with each other. Try moving the cordless phone farther away from the router. • There may be heavy network activity, particularly if you are running a server or using a file sharing program.
Wireless-G IP Phone • Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP address of the IP Phone. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP), 69-69 (UDP), and 10000-20000 (UDP). • If you have a Linksys router, follow the instructions below to enable port forwarding on your router. If you have a non-Linksys router, refer to your router’s documentation for instructions. 1.
Wireless-G IP Phone 4. The IP Phone’s LCD does not turn on. Go through this checklist until your problem is solved: • Remove the IP Phone’s battery from its compartment. Wait five seconds while the IP Phone resets itself. Insert the battery and power on the IP Phone. • You may be using the wrong power adapter. Make sure the power adapter you are using is the one included with the IP Phone. Frequently Asked Questions Can I make calls if my Internet connection is down? No.
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Wireless-G IP Phone Appendix B: Glossary This glossary contains some basic networking terms you may come across when using this product. For more advanced terms, see the complete Linksys glossary at http:// www.linksys.com/glossary. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network. Also used to expand the range of a wireless network.
Wireless-G IP Phone Domain - A specific name for a network of computers. Download - To receive a file transmitted over a network. DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines. Dynamic IP Address - A temporary IP address assigned by a DHCP server. Encryption - Encoding data transmitted in a network. Ethernet - IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium.
Wireless-G IP Phone MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking device. Mbps (MegaBits Per Second) - One million bits per second; a unit of measurement for data transmission. Network - A series of computers or devices connected for the purpose of data sharing, storage, and/or transmission between users. Packet - A unit of data sent over a network.
Wireless-G IP Phone Telnet - A user command and TCP/IP protocol used for accessing remote PCs. TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password capability. Throughput - The amount of data moved successfully from one node to another in a given time period. Topology - The physical layout of a network. TX Rate - Transmission Rate. Upgrade - To replace existing software or firmware with a newer version. Upload - To transmit a file over a network.
Wireless-G IP Phone Appendix C: Specifications Model WIP300 Standards 802.11b, 802.11g Channels 11 Channels (US, Canada), 13 Channels (Europe) External Interface One USB mini-B port, one stereo headset jack Display 1.8 inch (45.72 mm) (128 x 160 pixels) 65k colors Network Protocols TCP/IP, UDP, IP Security WEP (64/128), WPA, WPA2, TKIP, AES Voice Protocols SIP v2 Session Initiation Protocol (RFC3261) Voice Codecs G.711 u/A-law, G.
Wireless-G IP Phone Unit Weight 3.53 oz. (100 g) Power 3.7V, 900mAh Lithium Battery, 5V 1A AC Adapter Certifications FCC, cUL, CE Operating Temp. 32ºF to 104ºF (0ºC to 40ºC) Storage Temp.
Wireless-G IP Phone Appendix D: Warranty Information LIMITED WARRANTY Your Internet phone service provider warrants to You that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use.
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Wireless-G IP Phone Appendix E: Regulatory Information FCC Statement This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications.
Wireless-G IP Phone Safety Notices Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Do not use this product near water, for example, in a wet basement or near a swimming pool. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. Industry Canada This device complies with Industry Canada ICES-003 and RSS210 rules. IC Statement Operation is subject to the following two conditions: 1.
Wireless-G IP Phone User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products.
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Wireless-G IP Phone For more information, visit www.linksys.com.
Wireless-G IP Phone Appendix F: Contact Information Need to contact Linksys? Visit us online for information on the latest products and updates to your existing products at: http://www.linksys.com or ftp.linksys.
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www.linksys.
