5860 man.qxd 11/7/2003 5:47 PM Page 1 Multi-HANDSET, Multi-BASE UNIT 5.8GHz Digital Spread Spectrum Technology CORDLESS ALL DIGITAL ANSWERING SYSTEM WITH CALLER ID/CALL WAITING 156 CHANNEL AUTOHOP Model GH5860 OWNER’S MANUAL INSTALLATION AND OPERATING INSTRUCTIONS 5.
5860 man.qxd 11/7/2003 5:48 PM Page 2 Special Features C ongratulations on your selection of a quality BellSouth Product. With proper care and adherence to the set-up and user instructions in this Owner's Manual, this unit will provide you with years of trouble-free service. Tevion is committed to providing quality products that fit your needs. We would like to have any comments or suggestions you might have on this product. You may mail your comments to: U.S.
5860 man.qxd 11/7/2003 5:48 PM Page 3 Special Features CALLER ID SYSTEM Multi-Function Large LCD Screen - Shows the number you are dialing and, with Caller ID service available through subscription from your local telephone company, displays information about the caller before you answer the call. Name and Number DIRECTORY (PHONE BOOK) - Stores up to 40 names and numbers so that you can call them with a single key stroke. Caller List - Available with Caller ID service.
5860 man.qxd 11/7/2003 5:48 PM Page 4 Special Features ANSWERING SYSTEM FEATURES Fully Digital Answering System - Provides a full range of answering functions without using cassette tapes. Digital Memory - Allows recording of memos and messages. Two-Digit LED Message Display - Indicates the number of messages, indicates the status of the system. Ring-Detection Selectable - Choose the number of times the telephone rings before the system answers.
860 man.qxd 11/7/2003 5:48 PM Page 5 HANDSET Controls 9. HANDSET ANTENNA 1. New Call/Waiting Waiting LED Indicator 10. BATT LOW INDICATOR 11. SCROLL UP-DOWN/ SHIFT LEFT-RIGHT Button 2. Large LCD Screen 3. Talk Button 12. Dir (Directory) Button 4. Menu/Voice Mail Button 5. HEADSET JACK Sa v e/ P 13. Redial/Save/Pause Button au se 6. Telephone Keypad 7. Temporary Tone (*) Button 15. Option (#) Button De an Ch 8. Edit/Flash Button l 16. Del (Delete)/Chan (Channel) Button 17.
5860 man.qxd 11/7/2003 5:48 PM Page 6 BASE UNIT HANDSET Controls 2. Large LCD Screen: Shows call information, phone status, prompts, and DIRECTORY (PHONE BOOK) items. 3. 4. Button: Press to answer an incoming call or to place a call. Press to end a call. /MENU Button: (VOLUME) During TALK mode, press to adjust the receiver volume to a comfortable listening level. (MENU) Press to access the special functions operation in STANDBY mode. (For special functions see pages 21~27.) TALK VOL 5.
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5860 man.qxd 11/7/2003 5:48 PM Page 8 BASE UNIT Controls 1. 2. VOL - (VOLUME DOWN) Button: Press repeatedly to decrease the speaker volume level of the BASE UNIT. memo Button: Press and hold down to record memo messages. 3. rpt 4. ogm (OUTGOING MESSAGE) Button: Press and hold down to record OGM messages. 5. time Button: Press to set/check the day and time. 6. code Button: Press and hold to set the 3-digit Remote Access Code for remote operation. Button: Press to repeat messages. 7.
5860 man.qxd 11/7/2003 5:48 PM Page 9 BASE UNIT Controls 18. ski p Button: Press to skip messages. 19. LED MESSAGE DISPLAY: Indicates the number of memos/messages received, status of the system. EA - Erasing 01~63 - No. of memos/messages OP - OGM is playing Ao - Announce Only FU - Memory is full PA - Pause play 20. Button: Press to play messages. 21. MAILBOX Button 1, 2, 3, 4 22.
5860 man.qxd 11/7/2003 5:48 PM Page 10 Contents Contents Safety Instructions .......................................................................................................... 4 Getting Started.................................................................................................................6 Desk Mounting ................................................................................................................9 Wall Mounting.................................................
5860 man.qxd 11/7/2003 5:48 PM Page 11 Contents Forwarded Calls.................................................................................................... 20 Long Distance Calls.............................................................................................. 20 Outgoing Calls.......................................................................................................21 Function Settings.......................................................................................
5860 man.qxd 11/7/2003 5:48 PM Page 12 Contents Safety Instru When the Memory is Full..........................................................................................35 Two-Way Recording..................................................................................................35 Remote Operation through a Tone Telephone......................................................... 36 Remote Access Codes.........................................................................................
5860 man.qxd 11/7/2003 5:48 PM Page 13 Safety Instructions IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire, electric shock and/or injury, always follow these basic safety precautions when using your cordless telephone equipment. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the telephone. 3.
5860 man.qxd 11/7/2003 5:48 PM Page 14 Safety Instructions 16. 17. 18. 19. Getting Star E. If the telephone has been dropped or the case has been damaged. F. If the telephone exhibits a distinct change in performance. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
5860 man.qxd 11/7/2003 5:48 PM Page 15 Getting Started Connecting Your Phone This section is a reference guide to the basic functions and operations of your cordless telephone. For more detailed descriptions of the operations and features of this telephone, refer to the Contents on page 1. 1. Carefully remove your cordless telephone from its shipping carton. If there is any visible damage, do not attempt to operate this equipment. Return it to the place of purchase. 2.
5860 man.qxd 11/7/2003 5:48 PM Page 16 Getting Start Getting Started 120V WALL OUTLET TELEPHONE JACK AC ADAPTOR TELEPHONE LINE CONNECTION JACK POWER-IN CONNECTION JACK TONE/PULSE SELECT SWITCH TELEPHONE LINE CORD 7. Install the HANDSET BATTERY PACK by plugging it into the BATTERY CONNECTOR inside the BATTERY COMPARTMENT. 8. Place the BATTERY PACK inside the BATTERY COMPARTMENT. 9. Slide the HANDSET BATTERY COMPARTMENT COVER firmly into place in its closed position. 10.
5860 man.qxd 11/7/2003 5:48 PM Page 17 Getting Started 5.8 ds s Press the TALK button to confirm that you have a dial tone. If you do not get a dial tone, review steps 3 through 11. If you still do not have a dial tone, refer to the Problem Solving section on page 41.
5860 man.qxd 11/7/2003 5:48 PM Page 18 Desk Mounting Cordless Tel Desk Mounting One of the special features of your telephone is the unique design of the MOUNTING BRACKET which can hold your phone at an angle of 30° when desk mounting. There are two positions to choose from: 1. Normal Position (MOUNTING BRACKET not required): For normal position, as shown in Figure 1, place the BASE UNIT on any desired but suitable location. 2.
5860 man.qxd 11/7/2003 5:48 PM Page 19 Cordless Telephone Operation Preparing for Use Before you can use your cordless telephone, you must charge the HANDSET for 12 hours. Failure to do so will require recharging of the BATTERY PACK more often. 1. Place the HANDSET on the BASE UNIT for 12 hours. 2. After 12 hours, remove the HANDSET from the BASE UNIT. Before you can use your cordless telephone, you must charge the HANDSET for 12 hours.
5860 man.qxd 11/7/2003 5:48 PM Page 20 Cordless Te Cordless Telephone Operation Placing Calls 1. Press the TALK button. “Talk” will display and the Call Timer starts to count. 2. Wait until you hear a dial tone and then dial the phone number. 3. When you have finished your call, press the TALK. button again or place the HANDSET on the BASE UNIT. The duration of the call will be displayed on the LCD Screen for about 3 seconds. OR 1. Dial the phone number. 2. Press the dialed. TALK button.
5860 man.qxd 11/7/2003 5:48 PM Page 21 Cordless Telephone Operation Extension In Use Indicator This telephone can detect when a HANDSET is already in use. The LCD Screen of all of the HANDSETS currently linked to the same BASE UNIT will display “Ext in-use.” This means you will have to wait until the line is free to make a call. Using the Headset Feature Your HANDSET, when connected to a headset (not included), will provide you with hands-free communication.
5860 man.qxd 11/7/2003 5:48 PM Page 22 Caller ID System Operation Caller ID S Caller ID System This telephone automatically displays an incoming caller’s name and telephone number together with the date and time of the call. It records up to 50 calls and stores the data in Memory. IMPORTANT: You must subscribe to the Caller ID service from your local telephone company to utilize this feature. Viewing Caller Information During Incoming Calls 1.
5860 man.qxd 11/7/2003 5:48 PM Page 23 Caller ID System Operation Caller ID with Call Waiting When you subscribe to Call Waiting service from your local telephone company, this telephone will display a flashing name and number of the second caller while you are having a phone conversation with your first caller. When a new call comes in while you are talking, you will hear a notification beep from the HANDSET and the volume is momentarily muted.
5860 man.qxd 11/7/2003 5:48 PM Page 24 Caller ID Sy Caller ID System Operation Viewing the Caller List 1. With the HANDSET in STANDBY mode, press the SCROLL UP or DOWN button. The LCD Screen will display “Incoming call,” press the SCROLL UP or DOWN button again to display the Caller ID records. 2. Any unviewed (new) calls will be displayed first. The information on the call will be displayed with the name, number, date, and time that the call was received. 3.
5860 man.qxd 11/7/2003 5:48 PM Page 25 Caller ID System Operation Storing Caller ID Records into the DIRECTORY (PHONE BOOK) 1. When viewing the Caller ID List, press the SCROLL UP or DOWN find the record you wish to store into the DIRECTORY (PHONE BOOK). 2. Press and hold the SAVE button to /RE/PA button. 3. The LCD Screen will display “Saved.” 4. If you wish to edit the newly stored number, edit it in the DIRECTORY (PHONE BOOK) (page 19, “Editing a Stored Number”). 5.
5860 man.qxd 11/7/2003 5:48 PM Page 26 Caller ID System Operation Name and Telephone Number DIRECTORY (PHONE BOOK) This DIRECTORY (PHONE BOOK) lets you scroll through the list to find the person you need for one touch dialing. You can store up to 40 names and telephone numbers in the Memory. Viewing the DIRECTORY (PHONE BOOK) DIR/ 1. Press the ESC button. The LCD Screen will display “Phone book.” 2 abc 2.
5860 man.qxd 11/7/2003 5:48 PM Page 27 Caller ID System Operation Telephone Keypad Characters The TELEPHONE KEYPAD buttons are used to enter characters when entering names and numbers. Press the appropriate TELEPHONE KEYPAD button to get the following characters. You can store a maximum of 18 characters on the letter icon and a maximum of 22 digits on the number icon.
5860 man.qxd 11/7/2003 5:48 PM Page 28 Caller ID System Operation Caller ID Sy Placing Calls from the DIRECTORY (PHONE BOOK) DIR/ button. The LCD Screen will display “Phone book.” 1. Press the ESC 2. Press the SCROLL UP or DOWN button to find the record you want to call. OR Press a TELEPHONE KEYPAD name. Press the SCROLL UP call. 9 to wxyz that corresponds to the first letter of a or DOWN button to find the record you wish to 2 abc 3.
5860 man.qxd 11/7/2003 5:48 PM Page 29 Caller ID System Operation Deleting a Stored Record in the DIRECTORY (PHONE BOOK) DIR/ button. The LCD Screen will display “Phone book.” 1. Press the ESC 2. Press the SCROLL UP or DOWN button to find the record you wish to delete. 3. Press the DEL /CHAN button. The LCD screen will display “Erase item?” 4. To delete the record, press the the preceding Caller ID record. 5. Press the DIR/ ESC DEL /CHAN button again.
5860 man.qxd 11/7/2003 5:48 PM Page 30 Caller ID System Operation Caller ID Sy Outgoing Calls This telephone remembers the last 8 OUTGOING CALLS. The number, time, and the date of the call are recorded. 1. With the HANDSET in STANDBY mode, press the SHIFT LEFT button. The LCD Screen will display “Outgoing call.” 2. Pressing the SCROLL DOWN button will go through the calls from the last to the latest OUTGOING CALL record.
5860 man.qxd 11/7/2003 5:48 PM Page 31 Caller ID System Operation TELEPHONE KEYPAD 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # Function PBX Number: Inserts if a “PBX Number” before an outgoing number is dialed. Select the number (0-9) which is required to access an outside line when using a switchboard system, and the phone will automatically dial the PBX number and a pause before any speed dial or Caller ID callback number. Factory setting is “OFF.
5860 man.qxd 11/7/2003 5:48 PM Page 32 Caller ID System Operation Caller ID Sy B. Setting the Ring Melody 1. Press the VOL 2. Press the 2 abc 3. Press the EDIT /MENU button to enter the menu. button to go to the RING MELODY programming option. /FLASH button to change the setting. “2” will begin flashing. 4. Press the SCROLL UP or DOWN button to select 1 of the 10 RING MELODIES available. A ring sample will be heard for 2 seconds when toggling from one RING MELODY to another.
5860 man.qxd 11/7/2003 5:48 PM Page 33 Caller ID System Operation 5. Press the TELEPHONE KEYPAD “PM” will begin flashing. 1 to 0 button to enter the minutes. “AM” or 6. Press the TELEPHONE KEYPAD 1 button to choose “AM” or press the button to choose “PM”. The month will begin flashing. 2 abc 7. Press the TELEPHONE KEYPAD will begin flashing. 1 to 0 button to enter the month. The date 8. Press the TELEPHONE KEYPAD 1 to 0 button to enter the date. 9.
5860 man.qxd 11/7/2003 5:48 PM Page 34 Caller ID System Operation Caller ID Sy 5. When the desired setting is displayed, press and hold the SAVE /RE/PA button to save the setting. A long “beep” will sound to confirm the setting has been saved. 6. Continue with programming or press the mode. VOL /MENU button to return to STANDBY G. Changing the Language 1. Press the VOL /MENU button to enter the menu. 2. Press the 7 pqrs button to go to the LANGUAGE programming option. 3.
5860 man.qxd 11/7/2003 5:48 PM Page 35 Caller ID System Operation I. Deleting Message Waiting Indication 1. Press the VOL 2. Press the 9 wxyz 3. Press the flashing. EDIT /MENU button to enter the menu. button to go to the MESSAGE WAITING programming option. /FLASH button to reset the Message Waiting Indication. “Off” will begin 4. Press and hold the SAVE /RE/PA button to delete the indication. A long “beep” will sound to confirm the setting has been saved. 5.
5860 man.qxd 11/7/2003 5:48 PM Page 36 Caller ID System Operation Multi-HANDS K. Registering the HANDSET(S) 1. Press the VOL 2. Press the * /MENU button to enter the menu. button to go to the REGISTER programming option. 3. Press the EDIT /FLASH button. The LCD Screen will prompt “Select base.” The default setting is “Base 1” (B1). 4. To confirm, press the EDIT /FLASH button again. The LCD Screen will display “Put down H/S”. Put the HANDSET on the BASE UNIT charge cradle within 6 seconds.
5860 man.qxd 11/7/2003 5:48 PM Page 37 Multi-HANDSET, Multi-BASE UNIT System Operation Multi-HANDSET, Multi-BASE UNIT System The system supports the registration of 9 HANDSETS to a BASE UNIT. The HANDSETS can make INTERCOM CALLS and CALL TRANSFERS to one another provided they are using the same BASE UNIT at that time. Intercom Call 1. With the HANDSET in STANDBY mode, press the DEL button. The LCD Screen of the initiating HANDSET will display “Select H/S:.” 2.
5860 man.qxd 11/7/2003 5:48 PM Page 38 Multi-HANDSET, Multi-BASE UNIT System Operation Transfer Call 1. During a call, press the DEL /CHAN button. The LCD Screen of the initiating HANDSET will display “Select H/S:.” 2. Enter the ID # of the receiving HANDSET by 9 pressing the TELEPHONE KEYPAD 1 to wxyz buttons. 3. The initiating HANDSET will return to STANDBY mode. 4. The receiving HANDSET will receive a special alerting tone and the LCD Screen will display “Transfer call.
Operation 5860 man.qxd 11/7/2003 5:48 PM Page 39 Answering System Operation IMPORTANT: To ensure the proper operation of your Answering System: 1. Plug the AC ADAPTOR into the POWER - IN CONNECTION Jack. 2. Press and hold down the RESET button for 2 seconds at the back of the BASE UNIT before initial use. Setting the Day/Time Stamp t rp vol+ erase vol- stop sk ip play ogm memo time code m 1 In Use /Ch g An s On/ Off Spk m2 Ans On/Off m3 Spk 4 m Page 1.
5860 man.qxd 11/7/2003 5:48 PM Page 40 Answering System Operation A. Recording your OGM in the PRIMARY MAILBOX 1. Press and hold down the ogm button to record your message. 2. Begin speaking immediately after you hear, “Please record your announcement after the beep.” Continue to depress the ogm button. One second after completing your OGM, release the ogm button and the Answering System will announce, “End of Recording.” Your recorded message will be played back for your approval.
5860 man.qxd 11/7/2003 5:48 PM Page 41 Answering System Operation NOTE: To check your OGM in a mailbox, press a mailbox button and then press the ogm button. If you do not have an OGM in a mailbox, it will announce “MAILBOX #, you have no announcement.” Once a mailbox is activated, its corresponding MAILBOX LED indicator blinks slowly to show that the mailbox is active. If you do not press a button to activate another function within 10 seconds, the Answering System will return to the PRIMARY MAILBOX.
5860 man.qxd 11/7/2003 5:48 PM Page 42 Answering System Operation Message Alert When the message alert switch is “ON,” the unit will generate a “beep” sound every 12 seconds after a new message has been recorded. If you do not want to hear the “beep,” set the switch to OFF.” Setting Ring Select To choose the number of times the phone rings before the Answering System responds, set the Ring Select switch to 3R, 5R or TS (TOLL SAVER). Set to 3R - System answers call after the third ring.
5860 man.qxd 11/7/2003 5:48 PM Page 43 Answering System Operation Playing of Messages/Memos play A. To play messages/memos in the PRIMARY MAILBOX. 1. Press the button, the system will play all NEW messages/memos. 2. After playing all NEW messages/memos, press the button again, the system will play all of its messages. play play B. To play messages/memos in an individual MAILBOX (1, 2, 3, 4). 1. Press a mailbox button, the corresponding MAILBOX LED indicator starts to blink. 2. Press the button.
5860 man.qxd 11/7/2003 5:48 PM Page 44 Answering System Operation Saving Messages The Answering System saves your messages automatically. After playing all of your messages, the Answering System announces, “End of message” and the total number of messages stored in the memory will be indicated on the LED Message Display. NOTE: The Answering System has a total Memory capacity of 20 minutes or up to 63 messages (OGM/ICM/MEMO).
5860 man.qxd 11/7/2003 5:48 PM Page 45 Answering System Operation Remote Operation through a Tone Telephone You can use many Answering System features when you are away from home. To protect your privacy, most of the features can be used only after you enter the three-digit Remote Access Code. Remote Access Codes The Remote Access Codes are preset at the factory as shown below. You can use the preset codes or choose your own.
5860 man.qxd 11/7/2003 5:48 PM Page 46 Answering System Operation Using the Remote Instruction Code 1. Dial your telephone number. 2. Listen to or bypass the OGM in the PRIMARY MAILBOX. 3. Enter your Remote Access Code. If the announcement does not stop, enter the Remote Access Code again. 4. The Answering System will request that you enter the Instruction Code or press the “0” button for help. A. If you do not know the Instruction Code, press the “0” button immediately.
5860 man.qxd 11/7/2003 5:48 PM Page 47 Speakerphone Operation Speakerphone Operation This telephone allows you to answer calls using the BASE UNIT speakerphone function. 1. When the phone rings, press the button. 2. Start your conversation. 3. To end your conversation, press the button again. SPEAKER SPEAKER NOTE: Press the VOL + or VOL - button to adjust the BASE UNIT speaker volume to a comfortable listening level.
5860 man.qxd 11/7/2003 5:48 PM Page 48 Recharging the BATTERY PACK Changing th Battery Type Use the following type and size of BATTERY PACK: Cordless Telephone BATTERY PACK 3.6V, 800mAh U.S. Electronics Inc. Ni-Cd BATTERY PACK: Model B658 Ni-Cd This BATTERY PACK is available through: U.S. Electronics Service Center 105 Madison Avenue New York, NY 10016 1-800-828-5208 NOTE: 1. During a power interruption, the BASE UNIT does not operate, and a phone conversation cannot be made on the HANDSET.
5860 man.qxd 11/7/2003 5:48 PM Page 49 Changing the BATTERY PACK Changing the BATTERY PACK The BATTERY PACK provides power for the HANDSET of your cordless telephone. To Replace the BATTERY PACK: 1. Remove the HANDSET BATTERY COMPARTMENT COVER by sliding it down. 2. Pull out the BATTERY PACK PLUG and remove the BATTERY PACK. 3. Plug the new BATTERY PACK into the BATTERY CONNECTOR. 4. Slide the HANDSET BATTERY COMPARTMENT COVER firmly into place in its closed position. 5.
5860 man.qxd 11/7/2003 5:48 PM Page 50 Problem Solving Problem Sol Problem Solving Section For your assistance, we have listed below a few common problems. Phone does not work, check the following: 1. BASE UNIT is plugged into a power source. 2. HANDSET is charged. 3. TONE/PULSE Select Switch is in the right position. 4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK. Range of phone limited, check the following: 1. BASE UNIT is centrally located in your residence. 2.
5860 man.qxd 11/7/2003 5:48 PM Page 51 Problem Solving Answering System does not work, check the following: 1. BASE UNIT is plugged into the power source. 2. Reset the system by pressing and holding the RESET button for 2 seconds at the top side of the BASE UNIT. Answering System does not answer calls, check the following: 1. ANSWER ON/OFF LED indicator is lit. Answers calls only after 10 rings, check the following: 1. ANSWER ON/OFF LED indicator is lit. 2. Message Memory is not full.
5860 man.qxd 11/7/2003 5:48 PM Page 52 Technical Information FCC Require Technical Information This cordless telephone uses radio frequencies to allow mobility. There are certain difficulties in using radio frequencies with a cordless telephone. While these are normal, the following could affect the operation of your system. Noise Electrical pulse noise is present in most homes at one time or another. This noise is most intense during electrical storms.
5860 man.qxd 11/7/2003 5:48 PM Page 53 FCC Requirements Federal Communications Commission Requirements This equipment complies with Part 68 of the FCC Rules. A label on the BASE UNIT of this equipment contains, among other information, the ACTA Product Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
5860 man.qxd 11/7/2003 5:48 PM Page 54 FCC Requirements Warranty Federal Communications Commission Requirements (continued) This equipment should not be used on coin telephone lines. Connection to party line service is subject to state tariffs. If trouble is experienced, disconnect this equipment from the telephone line to determine if it is causing the malfunction. If the equipment is determined to be malfunctioning, its use should be discontinued until the problem has been corrected.
5860 man.qxd 11/7/2003 5:48 PM Page 55 Warranty Warranty Information BellSouth Products One-Year Limited Warranty This limited warranty sets forth all BellSouth Products responsibilities regarding your product. There are no other expressed or implied warranties from BellSouth Products.
5860 man.qxd 11/7/2003 5:48 PM Page 56 Notes Warranty What to Do for Warranty Service During the first thirty (30) days, a defective product is eligible for over-the-counter exchange at the retailer from whom it was purchased. After thirty (30) days, the defective product should be returned to the authorized service center. Please allow 2-3 weeks for the return of your telephone product. The shipping address of the authorized service center is: U.S.
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60 man.qxd 11/7/2003 5:48 PM Page 58 Wall Mount Template This page serves as a template for attachment of screws to the wall when mounting this telephone on the wall. 1. Cut out this page. 2. Use this template to determine the distance between screws when mounting this phone on the wall. The two cross hairs identify where to attach the screws.
5860 man.qxd 11/7/2003 5:48 PM Page 59 IMPORTANT In order to get maximum life from the HANDSET BATTERY PACK, be sure to charge the HANDSET for 12 hours before initial use. IMPORTANT Placing your BASE UNIT near appliances such as televisions, refrigerators, radios, or microwave ovens may cause interference. IMPORTANT The AC ADAPTOR must always be plugged into an electrical outlet.
5860 man.qxd 11/7/2003 5:48 PM Page 60 Make certain you receive the best performance from your telephone. Read this manual first. Visit Us on the Web: www.uselectronics.