User's Manual

TROUBLESHOOTING
If you experience problems while using the Digital Media Frame, please consult the
following troubleshooting guide fi rst, as it may offer immediate solutions to the condi-
tion occurred. Should the problem remain, contact a Toshiba service point near you.
CONDITION SOLUTIONS
Not
hing
displayed on
screen
●
Check
whether
the AC adaptor of the Digital Media
Frame
is well connected
and
the
powe
r button
of the
Digital Media Frame is turned to ‘O
N’.
●
If
the AC adaptor of the Digital Media Frame
is well
connected
and
the
powe
r button
is turned to ‘O
N’
,
try
to res
tart the Digital Media Frame.
Cannot show photos
●
Check
whether
the AC adaptor of the Digital Media
Frame
is well connected
and
the
powe
r button
of the
Digital Media Frame is turned to ‘O
N’.
●
Check w
hether
a memory card/
USB device
is
correctly inserted to the
slot/socket.
●
Check
wh
ether
the
format
of the inserted memory
card/USB device is supported by the Digital Media
Frame.
●
Check whether
there are photos stored in
the
memory
card/
USB device
inserted
.
●
Check
the
file size
of
the
pho
tos.
L
arge files may
not be displayed
.
Cannot show
photos uploaded to
the web galleries
(FrameChannel and
Google Picasa)
●
Check
whether
the AC adaptor of the Digital Media
Frame
is well connected
and
the
powe
r button
of the
Digital Media Frame is turned to ‘O
N’.
●
Check
whether the Internet connection works
●
Check
whe
ther you
enter a
correct
Goo
gle account
name
.
●
Check
whe
ther you
enter a
correct
Goo
gle account
pass
word if you
would like to browse
albums
set to
private viewing
.
●
Check
whe
ther
you have
a
ctivated
the
FrameChannel
servic
e
in your
account mana
gement
page. (www.framechannel.com)