User's Manual

43
Frequently Asked Questions
Question Answer
How far away can I use the remote
control?
2.5 meters
Why can’t I display some of my
Photos?
Some photo/image file formats are
not supported. Please refer to the
specifications.
Why can’t I play some of my music
tracks?
Some music file formats are not
supported. Please refer to the
specifications.
Why can’t I play some of my video
clips?
Some video file formats are not
supported. Please refer to the
specifications.
Can I delete photos from external
memory cards, flash drives, or internal
memory?
Yes, you can. With the photo file
name highlighted, press the Options
button on the remote, and choose
Delete Photo.
How can I switch to the internal
memory?
If multiple memory types are
available, the HP Smart Wi-Fi Display
will ask you to specify the memory
source. Choose Internal.
I have lost or damaged my remote
and/or power adapter. Can I order
replacements?
Yes. Visit www.hp.com/support for
more details.
How can I find the latest information/
FAQs about my HP Smart Wi-Fi
Display?
Visit www.hp.com/support for more
details and the latest information.
How to I display photos and listen to
music at the same time?
1. Start the music playing first
(Internet radio, home network
content, frame content).
2. Navigate to the photo(s) you want
to view (local, home network,
Internet) and start a slideshow.