Warranty Guide

Warranty – Little Giant Ladders Systems®

Little Giant Ladder Systems Limited Warranty (to original purchaser)

Our warranty is backed by over 40 years in the ladder business

We sincerely believe that our ladder is the best in the world. We put our products through rigorous tests to

ensure the ladder you trust is built to the highest standards. You will probably never encounter a problem with

this Little Giant Ladder. However, if you do discover a problem caused by defects in either workmanship or

materials within the warranty period (see table on reverse side) from the date of the original purchase, we’ll

be happy to repair or replace, at our option and without cost to the original purchaser. All we ask is that you

get your ladder to our manufacturing facility in Springville, Utah. If it is determined that the problem is covered

by our warranty, we’ll take care of the rest. All freight to and from the factory is to be paid by the customer. If

a replacement is necessary and your product is no longer available, a comparable product will be substituted.

Little Giant ladders are tested to withstand normal wear and tear, but are not indestructible and can be

damaged by misuse. Our warranty, just like other warranties worldwide, will not cover wear and tear, misuse

and/or abusive treatment. But we do ensure a timely resolution at a fair price. Misuse may include, but is not

limited to, damage by vehicles, tools, people, animals, falling objects, acts of God, and using a Little Giant ladder

in any matter contrary to the warning/instruction labels and owner’s manual. If you need an owner’s manual,

please contact us and we will send you one.

Before you ship your product back for warranty review, please call us at 1-800-453-1192 to obtain a Return

Merchandise Authorization or RMA from our Customer Service Department. Return your ladder prepaid,

insured, and in a carton. Include your name, address, phone number, proof of purchase, and a brief description

of the problem. The address to return the product is: Little Giant Ladder Systems, Attention: Warranty

Department, 1198 North Spring Creek, Springville, Utah 84663. You can access more information on all Little

Giant Ladders by going to our web site: www.littlegiantladders.com.

This shall be in lieu of any other warranty, expressed or implied, including, but not limited to, any implied

warranty of merchantability or fitness for a particular purpose. The liability of Little Giant Ladder Systems under

this warranty shall be limited solely to repair or replacement of the ladder within the warranty period; and

Little Giant Ladder Systems shall not be liable, under any circumstances, for consequential or incidental

damages, including but not limited to, personal injury or labor costs. Some states do not permit the exclusion

or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty

gives you specific legal rights and you may have other legal rights, which may vary, from state to state. This

warranty is effective as of January 1, 2004. Manufacturing specifications are subject to change without notice.

Under no circumstances will Little Giant Ladder Systems be responsible for any expense in connection with any

repairs made by anyone other than the factory or authorized service station unless such repairs have been

specifically authorized in writing by Little Giant Ladder Systems.

All returned product for a refund is subject to a 35% restocking fee with the return freight paid by the

customer. Call 1-800-453-1192 to obtain an RMA # before returning freight for a refund.

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Warranty – Little Giant Ladders Systems® Little Giant Ladder Systems Limited Warranty (to original purchaser) Our warranty is backed by over 40 years in the ladder business We sincerely believe that our ladder is the best in the world. We put our products through rigorous tests to ensure the ladder you trust is built to the highest standards. You will probably never encounter a problem with this Little Giant Ladder.
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The original Little Giant Ladder has been around since 1972, and has provided satisfaction to millions of customers. So rest assured, if you ever need assistance with your ladder, we’ll still be here to take care of you. View the warranty for your ladder model below.