Warranty Guide

Little Giant Ladder Systems 1 Year Limited Warranty v2 6.12

Little Giant® Ladder Systems 1-Year Limited Warranty

Our warranty is backed by over 40 years in the ladder business.

We sincerely believe that our ladder is the best in the world. We put our products through rigorous tests

to ensure that the ladder you trust is built to the highest standards. You will probably never encounter a

problem with your Little Giant Ladder, but in the unlikely event that within one (1) year of the original

purchase you discover a problem caused by defects in either workmanship or materials, we’ll be happy

to repair or replace, at our option and without cost to the original purchaser. All we ask is that you get

your ladder to our manufacturing facility in Springville, Utah. If it is determined that the problem is

covered by our warranty, we’ll take care of the rest. All freight to and from the factory is to be paid by

the customer. If a replacement is necessary and your product is no longer available, a comparable

product will be substituted.

Little Giant ladders are tested to withstand normal wear and tear, but are not indestructible and can be

damaged by misuse. Our warranty, just like other warranties worldwide, will not cover wear and tear,

misuse and/or abusive treatment. But we do ensure a timely resolution at a fair price. Misuse may

include, but is not limited to, damage by vehicles, tools, people, animals, falling objects, acts of God, and

using a Little Giant ladder in any matter contrary to the warning/instruction labels and owner’s manual.

If you need an owner’s manual, please contact us and we will send you one.

Before you ship your product back for warranty review, please call us at 1-800-453-1192 to obtain a

Return Merchandise Authorization or RMA from our Customer Service Department. Return your ladder

prepaid, insured, and in a carton. Include your name, address, phone number, proof of purchase, and a

brief description of the problem. The address to return the product is: Little Giant Ladder Systems,

Attention: Warranty Department, 1198 North Spring Creek Place, Springville, Utah 84663. You can

access more information on all Little Giant Ladders by going to our web site:

http://littlegiantladders.com.

This shall be in lieu of any other warranty, expressed or implied, including, but not limited to, any

implied warranty of merchantability or fitness for a particular purpose. The liability of Little Giant Ladder

Systems under this warranty shall be limited solely to repair or replacement of the ladder within the

warranty period; and Little Giant Ladder Systems shall not be liable, under any circumstances, for

consequential or incidental damages, including but not limited to, personal injury or labor costs. Some

states do not permit the exclusion or limitation of incidental or consequential damages, so this exclusion

may not apply to you. This warranty gives you specific legal rights and you may have other legal rights,

which may vary, from state to state. This warranty is effective as of January 1, 2004.

Manufacturing specifications are subject to change without notice.

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Little Giant® Ladder Systems 1-Year Limited Warranty Our warranty is backed by over 40 years in the ladder business. We sincerely believe that our ladder is the best in the world. We put our products through rigorous tests to ensure that the ladder you trust is built to the highest standards.
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Under no circumstances will Little Giant Ladder Systems be responsible for any expense in connection with any repairs made by anyone other than the factory or authorized service station unless such repairs have been specifically authorized in writing by Little Giant Ladder Systems. The original Little Giant Ladder Systems have been around since 1972, and has provided satisfaction to millions of customers.