User Manual

Getting Started
14
IMPORTANT!
Your device is not ready for use until you hear “Welcome to 5Star” and the
Service Indicator located in the middle of the Call Button is flashing green.
If you hear a voice prompt saying “Activation failed at step...”, take a note of
what step number it failed and contact Customer Care at 1-800-463-5412.
i
INFO
Your Lively Mobile Plus may not be fully charged after powering on for the first
time. Be sure to place your Lively Mobile Plus in the Charging Dock until the
Battery Indicator turns solid green.