User Manual

Using Your Lively Mobile Plus
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INFO
To ensure our 5Star Agents always have your latest information, please regularly
check your Personal Emergency Profile available at MyGreatCall.com. See
“MyGreatCall” on page 48 for more information on how to manage your
Personal Emergency Profile.
IMPORTANT!
Test or Accidental Calls to 5Star
If you decide to test 5Star Service or accidentally place a call to 5Star, please
wait on the line for an Agent to answer and advise them that you do not need
assistance.
If you hang up before speaking with an Agent, 5Star may treat the call as a
potential emergency.