User Manual

Legal
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Legal
Terms and Conditions
Welcome to the GreatCall family!
Thank you for using our products and services. These terms and conditions apply to end users of the Lively Mobile Device (“Device”)
and the services available through the Device, including GreatCall’s 5Star urgent response service (the “5Star Service” and together
with other services provided by GreatCall, the “Services”).
BY USING OUR SERVICES, YOU ARE AGREEING TO THESE TERMS. PLEASE READ THEM CAREFULLY. THEY CONTAIN IMPORTANT
INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU,
INCLUDING AN ARBITRATION AGREEMENT THAT WAIVES YOUR RIGHT TO A JURY TRIAL, A CLASS ACTION WAIVER, A CHOICE OF LAW
PROVISION, AND A FORUM SELECTION CLAUSE.
Our Services vary, so additional terms may be included with certain additional Services. Those additional terms become part of your
agreement with us if you use those Services. If you do not agree to the terms, do not use our Services.
How 5Star Service Works
5Star Service is only available in the United States. The 5Star Service IS NOT A SUBSTITUTE FOR 9-1-1, and in fact, if the 5Star Service
conferences in 9-1-1 emergency services on your behalf, there could be a delay in reaching 9-1-1 emergency services. The 5Star
Service will only work if your account is current on payment and if your Device is charged, turned on, has network access, and
the 5Star Service is enabled. 5Star Service may not be available in remote or enclosed areas. You agree that once you enroll in
5Star Service, we will be able to track your approximate location whenever your Device is turned on and that we can provide this
information to third party service providers, third parties authorized by you and/or emergency contacts that you designate in case of