User Manual

Legal
57
an emergency or service incident. However, we cannot guarantee that we can track your exact location and in some cases, we may
only be able to provide the information provided in your personal profile. We will only use your location information for providing
5Star Service.
Your Use of The Service
You promise not to use the Service for any fraudulent, unlawful, or abusive purpose, or in any way that interferes with our provision
of services to our other customers. If you do any of these things, you agree you will be responsible for any amount anyone else claims
from us, plus any expenses, resulting from your actions. You are solely responsible for maintaining the content and accuracy of your
Personal Emergency Profile with 5Star.
Your Responsibility For Others Who Use Your Service
You are solely responsible for any use of the Services associated with your Device, even if you are not the one using it, and even if
you later claim the use was not authorized. You are also solely responsible for the services requested by you, or by anyone using the
Services on your behalf. You agree that our agent may share your information with any third parties authorized by you (such as the
person who is paying for the Services or any person calling on your behalf).
Your Interactions With 5Star Agents
We may record and monitor conversations between you and our agents, emergency service providers, the police, or other third
parties. Please note that our agents may also remain on the line if they conference in a third party to assist in completing a service
request. Please understand that 5Star is not required to release any audio or physical records that are created as part of the Service
without a subpoena (unless otherwise required by law). We will do our best to accommodate you if English is not your first language
and you require translation services, but we cannot guarantee the availability or competence of a third party translator.