User Manual

Legal
59
Your Responsibility To Tell Us Right Away About Disputed Charges
If you are the person who is paying for the Services and you object to any fees or charges for Services, you must tell us in writing
within 60 days after the fee or charge is incurred, (unless the law does not allow a limit or the law requires a longer period), or you are
waiving the dispute.
Your Responsibility To Pay For Taxes And Government Fees
If you are the person who is paying for the Services, you promise to pay all federal, state and local taxes, and other fees and service
charges that we are required by law to collect and remit to the government on the Services we provide to you. These charges may
change from time to time without advance notice.
Ending Your 5Star Service
If you are the person who is paying for the Services, you can cancel your Service at any time. All you have to do is call us and tell us
you want to cancel your Service. We will cancel your Service immediately and you will not be charged for any future months.
Reactivating Or Changing Your Service
If you are the person who is paying for the Services, we will only accept requests from you (or from someone we believe is your
authorized agent) to activate, cancel, or reactivate your Service. If we do any of these things, you agree to pay any charges associated
with these requests. We will attempt to retrieve your previously stored Personal Emergency Profile if you reactivate your Service, but
we cannot guarantee our ability to retrieve it.
Our Right To Terminate Or Suspend Your Service
We may terminate any Services (including your 5Star Service) without cause, in which case if you are the person who is paying for
the Services we will give you notice 30 days prior to the effective date of termination after which your account will be deactivated
and your Service will terminate. This means that we can decide to cease providing the Services (including the 5Star Service) to you