User Manual

Legal

The content or services of third party providers may be suspended or discontinued at any time, and the third party providers do not

guarantee that any content or service will remain available for any period of time. Such content and services may utilize networks

and transmission equipment outside the control of GreatCall or the third party providers and GreatCall and the third party providers

disclaim liability for any interruption or suspension of such content or service provided through the Device.

UNDER NO CIRCUMSTANCES WILL WE, OUR AFFILIATES, OUR SUPPLIERS OR ANY THIRD PARTY PROVIDERS BE LIABLE, WHETHER

UNDER CONTRACT OR TORT OR UNDER ANY OTHER BASIS, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL

DAMAGES ARISING FROM, OR IN CONNECTION WITH, THE INFORMATION CONTAINED IN, OR AS A RESULT OF THE USE OF ANY

CONTENT OR SERVICE BY YOU OR ANY OTHER, EVEN IF WE, OUR AFFILIATES, OUR SUPPLIERS, OR SUCH THIRD PARTIES HAVE BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF

IMPLIED WARRANTIES OR THE LIMITATION OF LEGAL RIGHTS OF THE CONSUMER, IT IS POSSIBLE THAT THESE EXCLUSIONS AND

LIMITATIONS MAY NOT APPLY IN SUCH JURISDICTIONS.

How We Will Resolve Disputes

Arbitration Agreement, Class Action Waiver and Forum Selection Clause

If you and we have a disagreement related to the Services or the validity of these terms and conditions of use, we’ll try to resolve it

by talking with each other. If we can’t resolve it that way, we both agree to use conﬁdential binding arbitration, not lawsuits (except

for small claims court cases) to resolve the dispute. We agree that any controversy or claim between us will be settled by one neutral

arbitrator before the American Arbitration Association (“AAA”). There’s no judge or jury in arbitration, arbitration procedures are

simpler and more limited than rules applicable in court, and review is limited. But you are entitled to a fair hearing and the arbitrator’s

decisions are as enforceable as any court order. Arbitration shall be subject to the Federal Arbitration Act and not any state arbitration

law. As modiﬁed by these terms and conditions of use, the arbitration will be governed by the AAA’s arbitration rules (collectively

“Rules and Procedures”). We further agree that: (a) the arbitration shall be held at a location determined by AAA pursuant to the

Rules and Procedures (provided that such location is reasonably convenient for you), or at such other location as may be mutually