User Guide

16
Warranty
The Customer benefits from the warranty against hidden
defects during two years. Any return of the product under
the above warranty must be with the prior agreement of
Livlab. In the event that a manufacturing defect renders
the Product unusable, the Customer may contact the Liv-
lab After Sales Service at [e-mail]. Livlab
undertakes to return free of charge the Product in good
working order to the Customer, or a replacement thereof.
Should the product be out of stock or impossible to repair,
the Customer will be offered a replacement or a refund of
the initial Product. Any return of the product under the
above warranty must be with the prior agreement of Liv-
lab. The defective product must be returned in its original
packaging, with all its parts and together with its acces-
sories. Any product, which is incomplete, damaged and/or
the original packaging of which has deteriorated, will not
be taken back or exchanged under this warranty.
Conditions
The care and washing of the textile product is the respon-
sibility of the customer. In the case of shrinkage or loss of
certain properties of the textile from washing, the warran-
ty will not be valid.
Warranty & conditions