Water Heater User Manual
3 Troubleshooting (continued)
41
Table 3D Troubleshooting Chart - Noisy System
FAULT CAUSE CORRECTIVE ACTION
Noisy 
Operation
- Supply gas problem. Natural gas pressures 
  should be between 4 inches w.c. (1.0 kPa) 
 and 14 inches w.c. (3.5 kPa). LP gas 
  pressures should be between 8 inches w.c. 
 (2.0 kPa) and 14 inches w.c. (3.2 kPa).
 • Refer to Section 7 - Gas Connections of the Armor X2 
 Installation and Operation Manual for detailed 
  information concerning the gas supply.
- Gas/air mixture problem.
 • Refer to the Gas Valve Adjustment Procedure on     
  page 50 of this manual for the proper gas valve setting.  
  Verify that the vent/air intake lengths do not exceed the 
  maximum listed in the General Venting section of the 
  Armor X2 Installation and Operation Manual.
- Dirty/damaged burner. 
 • Refer to page 35 in this manual for the burner removal 
  and inspection procedure. Clean or replace the burner 
 as necessary.
- Low water flow through the heat exchanger.  
 • Refer to Section 6 - System Piping of the 
 Armor X2 Installation and Operation Manual for 
  minimum flow rates. Verify that the water heater is piped 
 in a primary/secondary fashion and that the water heater 
 and system pump are running on a call for heat.
- Air in the piping system.   • Properly purge all air from the piping system.
- Low system water pressure. 
 • Verify system pressure is a minimum of 12 psi          
 (82.7 kPa).
No Pump 
Operation - 
HW Pump
- Blown fuse.
 • Replace fuse F5 on the control board, see page 38 of 
 this manual.
- Faulty pump.  • Replace pump.
- Internal fault on control board.  • Replace main control board.
- Faulty pump relay.  • Replace relay.
Relief Valve 
Opening
- System pressure exceeds relief valve 
 setting.
 • Lower the system pressure below the 150 psi           
  (1034.2 kPa) rating of the supplied relief valve.
 • Improperly sized expansion tank.
- Outlet temperature exceeds relief valve 
 settings.
 • Check temperature settings of the main control board.
  Service Manual










