LATCH EDITION SECURE PLUS | SECURE PRO USER MANUAL
Lockly™ Smart Lock - Secure Lockly™ Smart Lock - Secure Plus Lockly™ Smart Lock - Secure Pro U.S. Patent No. 9,665,706 Other Patents Pending With All Rights Reserved About Lockly™ Secure, Secure Plus and Secure Pro About Lockly™ Secure, Secure Plus and Secure Pro are keyless smartlocks equipped with the patented PIN Genie TM, which is a peep proof and hidden camera proof algorithm software. Lockly™ makes your life easier and safer.
Table of Contents Section 4 - Locking and Unlocking Section 1 - Product Highlights 1.1 Product Features 1 Section 2 - Product Overview 2.1 Product Overview - Outside 2.2 Product Overview - Inside 2.3 Understanding Your New Lock 2.4 Factory Reset 2.5 Keypad Display Switch 2.6 Rebooting Your Lock 2.7 Low Battery 2.8 Changing The Battery Section 3 - Using Your Smart Lock 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.
1.1 Product Features Patented Anti-Peep Keypad Digits are randomly displayed on the key pad ensuring access codes to be undetectable to intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button. Users can press any button showing their number. Location of the numbers are always different everytime someone uses the keypad, making it hard for prying eyes to guess the correct code.
2.1 Product Overview - Outside Touchscreen Keypad Buttons Bluetooth icon Lock Status icon Power Status OK Button Bluetooth light Handle Key Hole Cover Key Hole Reboot Button 2 9V Battery Backup Socket SECTION 2.
2.2 Product Overview - Inside Battery Compartment Screw Battery Compartment 4 x AA Alkaline Batteries(Included) Battery Compartment Cover Reset Button Program Button Low Battery Indicator/ Door Lock Button Keypad Display Switch Inside Handle SECTION 2.
2.3 Understanding Your New Lock After the installation of your new Lockly™, understanding some key functions of operating your smart lock is important. The following guides will walk you through resetting a lock, adding Access Codes, deleting Access Codes, adding and deleting fingerprints and also how to configure your OAC(Offline Access Code). For any questions you can always visit https://lockly.com/help for assistance. Don’t forget that Lockly™ Secure works best with our iOS and Android app.
2.4 Factory Reset In order to restore the Lockly™ Secure to factory default settings, you must have your “Initial Code” available. The Initial Code can be found on the Initial Code Card that came with your smart lock. After you have the Initial Code ready, push the reset button on the back panel of the Lockly™ Secure to perform your reset. See below to see which Reset Process applies for you. Once the smart lock has been reset, all the data previously stored will be deleted.
2.6 Rebooting Your Lock NOTICE Reboot Lockly™ in case of dead battery or malfunction. No settings will be changed and all Access Codes will still be stored within Lockly™. Press and release the reboot button when you want to reboot the lock. Your Lockly™ will beep once after reboot. Only reboot when necessary. To reboot, find the reboot button located on the bottom of the exterior side of Lockly™ lock. The reboot button is located in the middle of the two 9V battery backup sockets.
2.7 Low Battery When the battery is in seriously low condition, Lockly™ will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your smart lock from shutting down. Condition Indicator Battery Icon on the display keypad. will light up to indicate low battery. Low Battery Dead Battery When there is no display and sounds; and screen is non-functional. - + 9V Battery SECTION 2.
2.8 Changing The Battery Under normal use, the Lockly™ battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries by a major brand. Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown. Be sure to unscrew the screw located on the top of the cover first by unscrewing counter clockwise before sliding the cover up. 2 3 AA 1.
3.1 Configuring Access We recommend pairing your lock to your smart phone to manage your access codes. Section 3.1 - 3.9 refers to locks not paired with a smart phone. Once paired with a smart phone, the Program button will be disabled. How to Use the Keypad There are a total of five (5) buttons on the keypad as shown in the example image to the left. The numbers in each button may differ than what is shown on your device than what is displayed here.
3.2 Entering Programming Mode To enter Programming Mode, remove the battery compartment cover on the interior side of the Secure to expose the Reset and Program buttons. Program Button Simply press the Program button to enter programming mode. Note: Program button will be disabled once synced to a smart phone. Configure all settings via synced smart phone. To end Programming Mode, press the Program button anytime.
3.3 Adding an Access Code While in Programming Mode, select “1AD” to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “1AD” press “Pd” to add an Access Code. Enter your new 6 - 8 digit Access Code and press when you are finished. You will then re-enter the code to confirm your new Access Code. Remember, just touch the digit you need within the circle around each 3 numbers. There is no need to touch the exact location of the number.
3.3 Adding an Access Code (Continued) If you have successfully entered your new Access Code twice, you will see the new code displayed here. In this example, we chose 654321. Press to Confirm or to cancel. To exit or cancel, you can always press or If the two (2) Access Codes you entered does not match, an error message will appear on the screen (As shown to the left). Press OK to return to the Programming Screen and try again. See Section 3.3 OK Button 12 SECTION 3.
3.4 Deleting an Access Code While in Programming Mode, select “2DE” to delete an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “2DE” press “Pd” to delete an Access Code. Example Only Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 135790. Rotate through different Access Codes shown by touching any number on the screen.
3.4 Deleting an Access Code (Continued) Once you have selected the Access Code you want to delete, Lockly™ will ask you to confirm deletion by showing you the Access Code you are deleting, in this example,1 3 5 7 9 0. Press NOTE 14 to delete, or to cancel. There are two incidents where your Access Code cannot be deleted. There are no Access Codes set. The factory default Access Code cannot be deleted. There is only one (1) Access Code saved in the smart lock. At least one code must be registered.
3.5 Checking the Access Codes While in Programming Mode, select “3CH” to check registered Access Codes. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. OK Button Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 1 3 5 7 9 0 . Rotate through the different Access Codes by touching any number on the screen.
3.6 Adding a Fingerprint In this section, you will learn how to register a fingerprint to your new smart lock. Fingerprint registration is only available in the Lockly™ Secure Plus / Pro. We are using an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, Lockly™ will only accept fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points will not be acceptable.
3.6 Adding a Fingerprint (Continued) While in Programming Mode, select “1AD” to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “1AD” press “FP” to register a Fingerprint. Upon pressing “FP”, you will enter Fingerprint Registration Mode and you will see a green LED ring light up on the fingerprint panel on the exterior side of Lockly™ Secure Plus / Pro.
3.6 Adding a Fingerprint (Continued) NOTICE Please make sure your fingers are clean from dirt and oils before scanning your fingerprint. Make sure the sensor is also clean by taking a soft cloth and wiping the surface. Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift your finger and repeat the process slowly until the digit “6” shown on the screen becomes “1”.
3.7 Fingerprint Scanning Directions The fingerprint sensor equipped in your smart lock is loaded with powerful fingerprint algorithms to extract quality features from fingers, even in poor conditions. Placing your finger on the sensor correctly helps consistency in fingerprint recognition. The following directions and tips will guide you on how to scan an optimal fingerprint image. Sensor Core Position your finger on the center of the sensor SECTION 3.
3.7 Fingerprint Scanning Directions (Continued) OK Top View OK Side View Correct 20 Incorrect SECTION 3.
3.8 Fingerprint Scanning Tips & Troubleshoot Tips for Fingerprint Enrollment and Recognition • Place your finger to completely cover the sensor with maximum contact surface. • Position the center of your finger (core) to the center of the sensor. • Hold your finger still for more than a second until you hear a beep. • Scan a finger that is clean and free from dirt. If a finger is cracked and dry, lightly moisten the finger to improve recognition.
3.9 Deleting Stored Fingerprints While in Programming Mode, select “2DE” to delete a Fingerprint. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “2DE” to delete, press “FP” to delete a fingerprint. Your registered fingerprint numbers will be displayed on the screen. Tap number to rotate to the next registered fingerprint. When you have found the fingerprint ID you want to delete, press and hold the OK button for 3 seconds to delete.
3.10 Adding Secure Link Lockly™ Secure Link adds live status monitoring and voice assistant control capabilities to your Lockly™ Smart Lock. If you purchased a Secure Pro model, the Secure Link is included in your package. For all other Lockly™ products, the Secure Link can be purchased and added anytime. To set up the Lockly™ Secure smart lock with Secure Link Wi-Fi Hub and Door Sensor, launch the Lockly™ App on your iOS or Android device.
4.1 Locking/Unlocking with Access Codes Lockly™ Smart Lock can be unlocked using multiple ways - via your stored Access Code, registered fingerprint, smartphone with Bluetooth, the physical key supplied with your lock, or voice (Secure Pro only or Secure Plus with Secure Link Wi-Fi Hub installed) Slide your hand across the screen to activate the keypad. Enter your 6 to 8 digit Access Code followed by the OK button. Press OK anytime to reset if you entered the wrong digit.
4.2 Locking/Unlocking Lockly™ with Fingerprints Unlocking Place a registered finger to the fingerprint scanner located on the exterior side of the lock to the right. To register a fingerprint, please see Section 3.6. If your fingerprint is registered and acknowledged, you will hear a “beep” sound and a Green LED will light up on the fingerprint scanner. You can then push down the handle and open the door. If you see a Red LED, it means your fingerprint is not recognized.
4.3 Locking/Unlocking Lockly™ with App You must have the Lockly™ iOS or Android app installed in order to lock and unlock with the smartphone app. Please first download the app from the correct store by vising the link below or searching “Lockly” in the correct app store. Scan or visit Lockly.com/app 26 SECTION 4.
4.4 Locking/Unlocking with Physical Key Exterior View To unlock your lock using the physical key (included), open the key cover on the handle by turning the cover to reveal the keyhole. Insert your key and turn clockwise or counter clockwise to lock or unlock the door. SECTION 4.
4.5 Locking and Unlocking with Voice Assistant Control Once your Lockly™ Smart Lock and Secure Link Wi-Fi Hub has been installed and configured correctly, make sure you enable the Lockly™ Google Home Action and Amazon Alexa Skill first before you can configure your voice to perform voice commands. You can ask your questions such as door status or request for your door to be locked or unlocked. - Ok Google, unlock my Back Door.* - Ok Google, is my Back Door locked? - Ok Google, lock my Back Door.
4.6 Safe Mode - Overview Lockly™ will enter Safe Mode when three (3) consecutive wrong Access Codes are entered within 5 minutes. When in Safe Mode, the lock status icon will start to flash. To disable Safe Mode, you must unlock the door using the correct fingerprint or enter the correct Access Code twice in a row. Activate the keypad by pressing and holding for 3 seconds. Once the screen is activated, enter the correct Access Code carefully twice, pressing after every time.
4.6 Disabling Safe Mode There are three (3) ways to disable Safe Mode. Option 1 - Entering Correct Access Code Enter the correct Access Code twice (2) when the keypad is available, pressing after every time the Access Code is entered. Option 2 - Lockly™ Bluetooth App Use the app that is synced to your Lockly™ to disable Safe Mode by unlocking the door. If you have not downloaded the app to use with your smart lock, you won’t be able to use this option to disable Safe Mode.
5.1 Offline Access Code (OAC) The Offline Access Code (OAC) is a unique feature to our smart lock. It allows you to grant access to guests remotely without guests needing to download the app. To use the OAC feature, make sure you download the Lockly™ app for iOS or Android first, and sync your smart lock to your mobile device. OAC can only be issued by the administrative owner of the lock. From there, you can then issue an Offline Access Code within the app.
6.1 Important Notes Auto Lock Feature Your lock can be programmed to auto-lock between 5-300 seconds after the door opening. You can always manually lock by pressing the button anytime located on the bottom of the keypad or by brushing your hand across the screen. You may also disable the auto lock feature in your app. 9V Backup Access When your Lockly™ is out of power, you can temporarily activate the keypad by using a 9V battery against the bottom of the exterior side of the smart lock.
7.1 Cleaning Making sure your Lockly™ is clean is best practice to ensure optimal product use. Follow the DOs and DON’Ts below. DO DON’T • Rinse the touchscreen with warm water prior to cleaning. • Don’t use abrasives, high alkaline cleaners, or gasoline to clean your lock. • Use the application of soap with a damp, lukewarm cloth. • Airdry or wipe dry with a soft microfiber cloth to avoid scratches. • Don’t apply cleaning detergent directly in sunlight or at high temperatures.
8.1 Safety Precautions Please read all instructions carefully. Remind all Lockly™ users of the safety precautions. Read the following instructions for your own safety Do not attempt to disassemble the smart lock by yourself. It can cause product damage, void warranty, and cause injuries. Do not use any inappropriate tools that can cause damages or malfunction to your lock. Always make sure your door is securely closed and locked when you leave your house to prevent unwanted entry.
Certified Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.