Zeno Series Start First Lockly Vision Powered by PGK798HK Installation guide
Welcome Access the latest Install video and installation guide. Scan to watch step-by-step video installation Scan for the most updated version of this manual. Reference foldout Get an overview of all installation components and parts with the handy reference foldout on the back page. Keep it open for reference as you go through each step.
We’re here to help Your Lockly smart lock comes with lifetime technical support. Feel free to contact us with any questions or comments. (669) 500-8835 help@Lockly.com support.Lockly.
Let’s get started
Charge the battery Ensure battery has been fully charged. Charge the battery with the included USB-C cable and a common mobile device charger (not included) rated 5V/2A or higher. A full charge can take up to 12 hours.
What you’ll need Tools Phillips-Head screwdriver Flathead screwdriver Tape measure or ruler Prepare door Confirm existing door or use provided template to bore new holes.
Installation Deadbolt installation 07/08 Interior mount plate 10 Install lock exterior 09 Interior lock 11/12 Strike plate 14 Vision Connect Hub 16 Battery & self-check Door sensor Troubleshooting/FAQs Parts overview 13 15 19/20 22/23
Deadbolt installation Ensure deadbolt blade slot aligns center in the door hole. A A1 (2x) The deadbolt comes set to 2 3⁄8" (60mm); adjust to 2 3⁄4" (70mm) if needed. 2 3⁄8" To adjust hold the faceplate and twist the body counter-clockwise until it snaps to 2 3⁄4" (70mm). 07 2 3⁄4" To adjust hold the faceplate and twist the body clockwise until it snaps to 2 3⁄8" (60mm).
Make sure the sensor wire exits on the interior side of the door. Left swing door Right swing door Interior Interior To avoid damaging the built-in sensor, do not use tools or hard objects to hammer or force the deadbolt into place.
Installing lock exterior Ensure the torque blade is vertical (up and down) with the deadbolt extended. Note: do not insert a key. B Place assembly and torque blade through the deadbolt slot and guide connection cables under the deadbolt as shown. Complete mounting by aligning and securing until flush to exterior door surface.
Installing interior mount plate C D (2x) Guide the connection cables through the notched gasket in the lower corner, then align the mounting plate. Choose screws based on your door's thickness (see parts reference foldout) and hand tighten until the plate is flush with the door. Ensure the torque blade alignment is centered, then fully tighten the screws, making sure the cables are not pinched or compressed. Using the key, check that the deadbolt locks and unlocks smoothly.
Installing interior of lock Remove the battery cover from interior Assembly E before installation. With interior assembly E, connect cable ends to their matching counterparts. E Peel off protective film from the adhesive strips, and then press the magnetic control socket onto the double-sided adhesive. Insert the antenna connector into the slot, then tear off the release paper labelled, arrange the black and white terminal wires neatly as shown and fix them with tape.
F (4x) Tuck excess cables and connector back into the faceplate and door hole. Align outer thumbturn and torque blade shaft, make sure both are in the vertical position. Carefully tuck cables and connector back into the faceplate and door hole under the deadbolt. Be careful not to force or pinch the cables. Place the interior assembly against the mounting plate. Secure to the mounting plate with F screws (4x).
Install battery & perform self-check Ensure battery has been fully charged. With door open and deadbolt fully extended, insert the battery. With the battery installed, hold the program button for 4 seconds. The lock will automatically start a self-check (release the program button once self-check starts). This process programs the lock for right or left swinging doors and verifies correct installation. Once self-check is complete, slide and snap the battery cover in place to secure the battery.
Installing door frame strike plate Use the included door strike plate (L) which has the built-in door sensor magnet. To ensure optimal spacing between the doorframe strike plate and the deadbolt sensors, install spacer (S) if the gap between them exceeds 5 mm. Ensure the deadbolt and strike plate sensors are properly aligned when facing each other.
Installing optional external door sensor An optional external door sensor can replace the built-in strike plate sensor if it’s incompatible with your doorframe. Door sensors provide real-time open/close push notifications and status updates. Install the sensors on the interior side on clean, grease-free, and dry surfaces. Sensors can be mounted on either the left or right side (example shows right side).
Setup New-Gen Vision Connect Hub Connect the hub to power. Follow the in-app instructions to complete the setup. Reset LED status light TF Card (comes inserted) Power adapter cable For best hub connection to Wi-Fi results: Door Sensor of direct sunlight,tohigh heat,signal and large metal objects that may •Keep Avoid placing theout device in kitchens prevent disruptions from appliances. withfrom wireless signals. •interfere Keep away walls and obstructions that can absorb wireless signals.
Continue to Setup and Use Refer to guide number 2 "Setup and Use" to complete installation. Zeno Series Start Second Lockly Vision Powered by PGK798HK 17 Setup and use Scan for the most updated version.
Troubleshooting/ FAQs
Troubleshooting/FAQs Can I install the smart lock myself, or do I need a professional? Locky smart locks are designed to install yourself by following the provided step-by-step installation guide or online video instructions. However, if you’re not comfortable with DIY installations, hiring a professional is recommended. Does Lockly offer professional installation support services? We offer free White Glove installation support. Please schedule the installation support with us via email at help@lockly.
How long does the installation process take? The installation process usually takes about 20-35 minutes, depending on your experience and the type of door. Is Lockly compatible with all types of doors? Lockly is compatible with most left and right swinging standard doors. However, it’s important to check the specifications to ensure compatibility with your door type.
Parts overview
H Parts overview Screw G D2x E Parts Door thickness D1 1 3⁄8" to 1 5⁄8" (35~40mm) D2 1 5⁄8" to 1 3⁄4" (40~45mm) D3 1 3⁄4" to 2" (45~50mm) D4 2" to 3 1⁄8" (50~80mm) A Deadbolt B Exterior Assembly A1 B1 C D C E F G Exterior H L F4x P Q D2x R B U Mounting Plate PM5 Screw Interior Assembly PM4*12mm Screw Lithium Battery Battery Cover Strike Plate Keys Activation Card Tailpiece Pin key T Dust Box U V P Touchscreen Cover R1 S B1 V KA4*20mm Screw Strike Spacer New-Gen
We’d love your feedback. Please let us know how your installation went or if you have any other comments. Our short survey takes less than 2 minutes to complete.
Lockly Vision As always, we welcome your comments and feedback at: help@Lockly.com © Copyright 2024 Lockly All rights reserved US Patent No. US 9,881,146 B2 | US Patent No. US 9,853,815 B2 | US Patent No. US 9,875,350 B2 | US Patent No. US 9,665,706 B2 | US Patent No. US 11,010,463 B2 | AU Patent No. 2013403169 | AU Patent No. 2014391959 | AU Patent No. 2016412123 | UK Patent No. EP3059689B1 | UK Patent No.
