Operation Manual

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User handbook
207
Problem Possible Cause Remedy/notes
In the case of TV sets with an integrated hard
disk, this is sometimes not recognized when
switched on
Data errors on the hard disk can lead to this
being not recognized correctly when the TV
set is started. As a rule, the TV performs a
test of the internal hard disk itself.
To prevent damage to the hard disk, always
switch the TV set to standby first, before
disconnecting it from the power supply with
the mains switch or a switched socket strip.
The check of the hard disk can be started
manually via the menu (System settings ט
Control טmore… טHard disksטCheck
integrated one.
If this is not successful, you can via the menu
item Format integrated one completely
delete the internal hard disk.
ATTENTION: Thus all data are lost. A data
recovery is not possible in this case.
Observe the point of the data backup in the
Chapter Recordings, section Digital
Recorder – Delete manager.
General problems on connecting External
devices via an AV Input.
The signal type is set incorrectly. Set the signal type correctly (System set-
tings ט Connections ט AV connecting
settings ט Signal type).
If the Signal Type is set to “Automatic” this
can lead to error recognitions in the case of
non-standardised signals. Then the standard
and signal must be adjusted according to the
specifications in the manual of the external
device.
With Teletext different characters are dis-
played incorrectly.
The wrong character set is set in the System
settings .
Set the correct character set: System set-
tings ט Control ט more ... ט Standard
Teletext ט Character set ט Standard
or
the corresponding character set.
There are errors on the operation of a CA
module.
Switch the TV set off. Remove the CA module
from the TV set. Wait a few seconds. Reinsert
the CA module. Turn the TV set back on.
The TV set does not accept CI + modules,
although these are detected in another set.
Check whether in the menu System settings
ט Extras ט Integrated features under the
menu item Hardware, PRODUCTION is
listed with CIPlus.
Contact your specialist dealer.
I have two CA modules in the set but never-
theless cannot simultaneously record and
view another program.
The setting for the rights of both CA modules
is incorrect.
Select for the CA modules in the menu
System settings ט Extras ט <Name of
the CA Modules> ט Smartcard Rights the
option Same Rights.
The option must be selected for both CA
modules.
When the set is switched on, a message from
the CA module appears every time that it is
authenticated.
CI+ modules must be authenticated in the TV
set. Both sets thereby exchange the safety
information.
When using a CA module for the first time,
this authentication may take some time de-
pending on the module.
A shorter version of the authentication is
performed at each switch on. This is depend-
ent on the module speed and is hidden by the
start process of the TV device or possibly
leads to a message which can not be pre-
vented.
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Troubleshooting