Operation Manual

Loewe bild
User handbook
210
Problem Possible Cause Remedy/notes
The connection of the TV set to the wireless
router is established but the connection qual-
ity is poor.
Interferences on the WLAN connection may
occur depending on the position of the router,.
Interferences of the WLAN can occur for dif-
ferent reasons but also external sources for
this cannot be excluded.
- Observe the instructions for positioning in
the manual of the router.
- Avoid other radio sources in the neighbour-
hood of the router, for example, DECT base
stations. Microwave devices are also poten-
tial sources of interference for the WLAN.
- Possibly the WLAN is braked by an older
slower device, as it does not support at least
the N-standard.
Use a LAN cable or a Powerline adapter for
testing if WLAN reception is problematic.
The streaming provider used does not provide
the expected resolution/picture quality.
As a rule, providers of video streaming ser-
vices use the "Adaptive Streaming" option.
At the same time, a video is first viewed in a
lower resolution and, in the case of a stable
connection, with a sufficient data rate, is in-
creased in resolution and possibly also in
picture quality.
The same applies, of course, to the reverse
case when not enough bandwidth is available,
reducing the resolution and/or quality.
The available bandwidth for video streaming
is not determined solely by the bandwidth of
the particular Internet connection.
The specifications on the data rate are as a
rule maximum specifications.
Depending on the network load, the main end
times can lead to lower data rates on your own
Internet connection, or even through the
provider.
A detailed statement as to why at a certain
time a lower resolution was available can only
be made by the provider.
DR+ streaming with other devices or with the
Loewe app does not function.
For TV sets with a built-in hard disk, the ac-
cess to the DR+ archive is not enabled.
Activate in the menu System settings ט
Control ט more … ט DR+ ט DR+ Streaming
the option Share DR+ archive with other
devices.
Please note that LOEWE. is set as DR+ de-
vice group name and 17123 as IP port
number (standard setting from factory).
No further program is possible with multi-
recording.
With two simultaneous recordings, a further
program from one of the two channels can
also be viewed but this is subject to certain
restrictions.
Example combinations see Chapter
Recordings Section Digital-Recorder –
Multi-Recording.
WLAN or Bluetooth not available.
In the menu System settings ט Extras ט
Integrated features under the menu item
Hardware you can see the integrated com-
ponents,
If a previously available equipment feature is
not displayed, please contact your specialist
dealer.
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Troubleshooting