User's Manual

Logitech® io
™
2 Digital Pen with Bluetooth®
Page - 9
Getting More Information
To learn more about the Logitech io2 Digital Pen with Bluetooth®, visit the Logitech website at
www.logitechio.com. There you’ll find information about case studies and you will have access to the Logitech io2
Digital Pen with Bluetooth Business Kit, which contains additional information on the product’s features and
functioning.
Troubleshooting
The Digital Pen Doesn’t Turn on When I Take Off the Pen Cap.
Make sure the digital pen is fully charged. Insert the digital pen into the USB cradle to recharge the battery. If
recharging does not correct the problem, the battery may be dead. Refer to Battery Information for more
information.
The Digital Pen Doesn’t Charge When Connected to the Cradle.
1. Make sure your computer is turned on.
2. Make sure the USB cradle is connected to your computer’s USB port.
3. Try using another USB port on the computer.
The Digital Pen Is Non-Responsive.
If the digital pen exhibits the following symptoms, you may need to reset it:
• Does not turn off when you put the cap on.
• Does not vibrate after you mark an Anoto Pidget box.
• Vibrates when you attempt to write with it.
Use the following instructions to reset the digital pen:
1. Take off the digital pen cap.
2. Reset the digital pen by pressing the reset button with a paper clip or pencil tip. You will not lose any information
in the digital pen.
If the digital pen is still frozen after performing a reset, you can perform a master reset to restore the digital pen to
the factory settings. Use this procedure only as a last resort because you will lose all the information in
the digital pen’s memory. To perform a master reset, do the following:
1. Take off the digital pen cap, and then press the pen tip on a surface while you press the reset button with a paper
clip or pencil tip.
2. Continue pressing the digital pen to the surface while you remove the paper clip or pencil tip from the reset
button. Hold the digital pen to the surface until the Battery, Memory, and Bluetooth Status LEDs stop blinking
red, and then lift the pen. The digital pen restarts and vibrates to indicate that it can be used again.
3. Insert the digital pen into the USB cradle. This allows the digital pen to upload the paper definition files it had
before you reset the pen.