User Guide
3. Click Open Unifying Software to launch the Unifying software. For more information
on how to connect additional devices to your Unifying receiver, please see Connecting a
second device to my Performance Mouse MX Unifying USB receiver.
My Performance Mouse MX frequently loses connection
If you have to constantly reconnect your Performance Mouse MX, try the following:
Keep other electrical devices at least 8 inches (20 cm) away from the USB Unifying
receiver.
Move the mouse closer to the USB Unifying receiver.
Use the USB receiver stand to move the USB Unifying receiver to different locations or
positions (upright/vertical, rotating to a different angle, etc).
Elevate the USB Unifying receiver in the USB stand by placing it on a book, CD ROM
case or similar non-metallic item.
Additional Information
The connection between the Performance Mouse MX and the USB Unifying receiver can be lost
due to several reasons such as:
Low battery