User Guide

Saitek device driver installer does not complete
If you’re having a problem installing the driver, for example, the Next button is grayed-out or the
package fails to extract to the C:\Windows\Temp folder while the device is plugged in, try the
following:
Download and extract the driver files:
1. You can download the latest installer packages for your device from
http://www.saitek.com/uk/down/drivers.php
2. Make sure you have file extraction software installed. Some examples of free extraction
utilities are:
o WinRar: http://www.rarlab.com/
o 7-Zip: http://www.7-zip.org/
o WinZip: http://www.winzip.com/win/en/index.htm
File extraction utility software is used to compress or extract the archive files used by our driver
package. Download the archive software and install. This will also give you extra options when
you right-click any file on your computer.
NOTE: If you already have archive software installed you can skip this step.
3. Right-click the driver file you downloaded from the Saitek download page and select
either Extract to folder or select a program and extract to a folder of your choice and
location. We recommend extracting to the desktop, as this makes the file easier to locate
in the next steps.
In the following example, the folder name is the name of the file.
You will now have a folder that contains the files needed to install the drivers.
Locate and update the driver for your device’s HID:
1. Open Device Manager:
Windows 7, 8, 8.1: Control Panel > System > Device Manager
Windows 10: In the Task Bar, right-click the Windows flag and select Device Manager
2. In Device Manager, search for your device. If it’s a mouse or keyboard, navigate to the
Mice or Keyboard sections and expand. If it’s a joystick or any other device, expand the
Human Interface Devices section.
For example, if you have an X52 Pro, this is a joystick and appears as an HID-Compliant game
controller. (A mouse will be a HID-compliant mouse and a keyboard will appear as an HID
Keyboard Device.) Starting from the bottom entry, right-click the HID part and then select
Properties.

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