Logitech® Wireless Headset Mono H820e (A-00058) Logitech® Wireless Headset Dual H820e (A-00059) Setup Guide Logitech for Business
Logitech Wireless Headset Mono H820e/Dual H820e Logitech® Wireless Headset Mono H820e (A-00058) Logitech® Wireless Headset Dual H820e (A-00059) Setup Guide Logitech for Business 2
Logitech Wireless Headset Mono H820e/Dual H820e Features 1 2 3 4 5 6 7 9 8 10 CAUTION: Please do not open. No user serviceable parts. 4 English 1. Volume up 2. Volume down 3. Call answer/end button • LED lit when on a call (supported by Microsoft Lync) 4. Battery icon • Solid white: full charge • Blinking white: charging • Solid red: very low 5. Headset icon • Blinking white: headset pairing to base • Solid white: headset paired to base • Solid red: headset not paired to base 6.
Logitech Wireless Headset Mono H820e/Dual H820e USB 2 1 1. Connect the base to power using the Class 2 power source provided. 2. Connect the base to the PC using the USB connection. 3. Use only adaptor supplied by Logitech, model list: – KSAS0060510100D5D, 5.1VDC, 1A – AD631MC, 5.15VDC, 1A 4. The equipment is to be supplied from an identified USB port complying with the requirements of Limited Power Source. For charging, the Headset must sit on the base charger between the Ear Cup and Headband.
Logitech Wireless Headset Mono H820e/Dual H820e Troubleshooting Bad or no audio? • Check if USB cable is fully inserted into the computer’s USB port. Using a non-powered USB hub may degrade headset performance. • Headset must be paired with base. Ensure base icon is solid white. • If the headset becomes unpaired to the base, or if you’re pairing a new headset to the base follow these steps: 1. Place the headset in the base. 2.
Logitech Wireless Headset Mono H820e/Dual H820e Windows 8: • Close all media/voice applications • From the Start Menu, select “Desktop” tile. • From the Charms menu, select Settings > Control Panel > Hardware and then Sound. • Go to Sound and select the “Playback” tab. • Choose either “Logitech Dual H820e” or “Logitech Mono H820e”. • Click on Set Default. • Click on the “Recording” tab. • Choose either “Logitech Dual H820e” or “Logitech Mono H820e”. Click on “Set Default”.