Product Data Sheet / Brochure
8
frost.com
Figure 3 - Headset Improvement, First-Time Buyers: Entry-Level Business USB Headset Versus
Consumer - Grade USB Headset
Software Support (37%)
Headset Improvement, First-Time Buyers:
Entry-Level Business USB Headset Versus Consumer-Grade USB Headset
Entry-Level,
Business-Grade USB Headset
Consumer-Grade USB Headset
Audio software lacks
stereo processing (43%)
Microphone picks up
background noise (39%)
Ear pad is not
comfortable (37%)
Should be
more durable (34%)
Software Support (34%)
Source: Logitech
WHAT TO LOOK FOR IN A HEADSET FOR ALL
• UC platforms certification and optimization
• Comfort
• High-quality audio input and output
• Sturdy construction
• Ease of use
• Strong vendor heritage
• Low price point
• In-line controls
When purchasing headsets for a large number of knowledge workers, turning to a vendor with a long track
record in the headset market is better than going with a low-end manufacturer. An enterprise-class vendor will
offer affordable options that build on the more expensive technology built into higher-end models; the “bones”
of the device should be as good as any on the market, ensuring a high-quality experience that delivers on all the
benets headset use can provide.
Furthermore, look for a headset that has been optimized for UC; this will ensure that the applications and
services your employees rely on for business communications and collaboration will deliver maximum benet,
and that the headsets you purchase support all your UC needs. Additionally, with a headset optimized for
UC, it enhances the user experience with its inline controls such as call, answer, and mute as they are right
at a user’s ngertips.