Setup guide
English 11
Troubleshooting
My Controller isn’t working with my iPhone/iPod touch
• Ensure you are running iOS 7 or later.
• Make sure your game supports the game controller feature.
• Make sure your Controller is fully charged.
I can’t remove my iPhone/iPod touch from the Controller
• Remove the headset adapter or any other plug from the audio jack
access port.
• Three inches over a soft surface, gently press through the camera
opening to release from Controller’s frame.
My iPhone or iPod touch isn’t charging properly
• Make sure you are using the original AC adapter included
with your iPod touch/iPhone, or make sure you are using
a USB AC adapter providing 5V 1A of power output.
• Set the Extended Battery switch to On.
• Try a dierent USB port or AC adapter.
This product may aect cellular and wireless performance while in use.