User Guide Introduction Thank you for purchasing nu•m8; the world‟s first location device specifically designed to be worn by children. It is my hope that nu•m8 will make parents feel more comfortable in allowing their children to play un-supervised, so that “kids can be kids” and enjoy the benefits of being free to interact with their peers through unstructured play.
Contents Getting started ..................................................................................................................... 3 Start-up ................................................................................................................................ 6 Time ..................................................................................................................................... 8 Using the Customer Portal ............................................................
Getting started Remove nu•m8 from its packaging and place it on charge using the supplied desk top charger for a full 8 hours before use. The red LED will illuminate whilst nu•m8 is charging. This will be replaced by the green LED illuminating when nu•m8 is fully charged. The green LED light may illuminate faster than quoted above but we still advise that you charge it the full 8 hours to ensure that the battery is fully topped up.
Device details To complete the registration process you will need:the serial number of your nu•m8, (found on the base of the packaging) gift certificate number (if applicable) a valid debit or credit card registered at your address the telephone number of the mobile phone, and email address that you want to receive alerts to as primary contact A digital photograph of your child, or other image, if you want to upload it to your part of the customer portal, maximum size 200kb Select the required subscription
Now disconnect the strap from the housing using the tool provided. nu•m8 is now ready for normal use. You can now adjust the strap to fit your child‟s wrist. Use the release tool located in the back of the charger base to un-do and re-do the locking screw in the strap. It is important that the strap is tight enough so that it cannot be slipped over the hand, but not so tight that it is uncomfortable. The strap is adjusted as follows:- Your nu•m8 is now ready to be used.
Start-up PLEASE NOTE We recommend that you ensure that the time has displayed on nu-m8 before you let your child out to play. This is a visible indication that nu-m8 is connected. If you have poor network coverage at home this process may not complete.
When the clock appears on the screen nu•m8 has logged on to the mobile phone network and you must now go to the Portal and send nu•m8 the 'Switch Off' command. When this has been processed and the Portal has updated showing nu•m8 is off ('Off' checked in the right hand status panel) release the strap from the housing, using the tool supplied, and nu•m8 is ready to be placed on your child and the start up sequence recommenced.
Time The time can only be adjusted from the mobile phone set to receive alerts. This will be the primary contact details given at registration. (To change the alerts please see the “Alerts” section below.) Clock display The nu•m8 display can be adjusted to show:Analogue watch or 12 hour digital or 24 hour digital. To set analogue watch - text “clock” To set 12 hour digital - text “12” To set 24 hour digital - text “24”. Setting the time To correct the time text “time+(hour)”, or “time-(hour)” to NU•M8 e.
Using the Customer Portal- www.lok8u.com/uk/portal To use the customer portal please log in using the user name and password that were chosen at registration The first screen that appears is shown below. Simply click the red cross and the next screen will appear. (If you do not want this pop up screen to appear again tick the box at the bottom before navigating away from the pop up box).
You are now ready to interact with nu•m8 using the functionality that is following sections of this manual. described in the If at any time you need assistance just click the “Help” button and the following screen will appear. Simply select the article that deals with your query or just type your query in to the search box.
As mobile phones have a limited screen size and a less than perfect key pad, some of the functionality of the Customer portal from mobiles is available by text messaging of instructions to nu•m8:Where are you request Off (to release strap) Safe Zone on Safe Zone off Clock Analogue Clock 12 hour digital Clock 24 hour digital Standby text “wru” text “off” text “safe (radius as metres)” text “zone” text “clock” text “12” text “24” text “stand” We ensure that only your chosen authorised mobile phone can inter
Where are you request I want to know where my child is now! This can be done from either your mobile phone or desk-top computer. From your Mobile To contact nu•m8 via your mobile phone the “alerts send to” on the portal must be set to the mobile phone that you will be using to text nu•m8 (see Alerts section 9 below). Now text “wru” to the nu•m8 phone number.
From my Desk-top computer; Log in to the Portal using the username and password that you chose when registering nu•m8. Now select the nu•m8 of the child that you want to find, or if you want to know where all of your nu•m8‟s are, press “Select All”.
Now Click the “where ru” button………… …and you will see the following screen It is not possible to click the “Where ru” button again until the Portal has completed its process of locating your child. Once nu•m8 has responded the location will be shown as a cross hair which if you place your mouse in the area will give the degree of accuracy and the time. The image on the portal will then change to the nu•m8 standard icon and the radiating antennae image will pulse until a GPS location is received.
Once a GPS location is received the image in the left hand panel will change to the image of the nu•m8 selected at registration and the GPS location will be shown on the map. (See below). You can select the format of the map to be:“Map” (street map format showing street names), “Satellite” (helicopter view of the location) “Hybrid” (helicopter view with street names). You can also zoom in/out and pan up/down/left/ right using the navigation keys to the left of the map.
If your child‟s current location gives you cause for concern, select “Live Track” to monitor where they are going. (Section 9, page 26).
Maximise map To maximise the viewing map area click on the “Maximise Map” tab This will enlarge the map area to fill the page as follows:- You can now drag the map and pan in or out. Data updates will not refresh the map. This is particularly useful when you are reviewing a live track trip for example.
If a position, or status change of a nu•m8 is received whilst in drag mode, the orange “Drag Mode” icon will change to grey indicating that there is information pending. If you click on the grey bar the map will update with the latest information. To exit “Maximise Map” click on the boxed red cross.
Set, apply and edit a ‘Safe Zone’ A Safe Zone is an area on a map where you are happy for your child to play. If they move outside of this area you will receive an alert (this may be school, a playground, a shopping centre or even home). From my Mobile It is only possible to set a defined radius circle, centred on your Childs current location from your mobile phone.
New Safe Zone Log in to the customer portal and select the nu•m8, or all of your Nu•m8‟s that you want to set the Safe Zone for, it (they) will then be displayed in the top right corner as the selected nu•m8(s).
This will then take you to the following screen. Now input a town or post code in the “Find” box to get the map to the general area of where you want to set the safe zone. Zoom in or out, pan right, left, up or down to get the exact location. You can now set a multi point-“Point to Point” or circle-“Radius” by clicking on the relevant button. If you select “Point to Point”, hover the mouse over the map and click on the start location, and then form the shaped area by setting markers as you go.
start to form a bounded area, you cannot cross over lines and you have a maximum of 12 markers to set a shape. Now give the Safe Zone area a name, and select the update rate (this is the time delay between location updates to check that your child is in the safe zone when applied).
You can set the Safe Zone immediately (“Set Now”) - in which case the settings will be sent to nu•m8 (as shown below) or save the Safe Zone to the list to be selected and applied later. If you are not happy with this area and would prefer to try a radius circle area simply click on the radius icon and the shape will disappear ready for you to set a circular area as explained below.
Now select the update rate and give the Safe Zone a name Click “Set now” or “Save to list” as in multi-point earlier. The reason you may wish to select multipoint rather than radius is, as can be seen above, the circle includes a main road as well as the park, a multipoint allows you to eliminate these risky areas from the Safe Zone, similarly a pond in a park could be removed from the Safe Zone.
Select a previously saved Safe Zone Click on Safe Zone in the right hand panel and select the “Safe Zone” that you wish to set Then confirm your choice.
When nu•m8 has received the Safe Zone request and applied it the will be indicated on the portal. Safe Zone icon status To edit a Safe Zone Go to “Safe Zone” in the right hand panel and select the “Safe Zone” you wish to edit and click “Edit”.
Make the changes that you require to the area, the type of shape or update rate and then click “Save” and the modifications will be saved to file enabling the modified Safe Zone to be applied now or saved to the list for later.
The portal status will be updated to “Standby” when nu•m8 has received the instruction and confirmed to the portal that it has been applied.
Removing nu•m8 without triggering an alert Your nu•m8 strap is impregnated with a wound steel core which is very difficult to cut. If the release button in the watch housing is depressed releasing the strap before nu•m8 is put in to “Off “mode a priority alert “bracelet compromised” will be sent to the designated alert recipients by email and/ or text message.
. When the LCD screen goes blank it is safe to remove nu•m8 from your child. The status on the portal will be updated to “Off”. To remove nu•m8 depress the release button in the housing with the stylus provided and the bracelet will release. Place nu•m8 on the desk top charger to charge so that it will be ready for use next time.
When your child is safely in your care put nu•m8 to “Off” by following the switch off instructions above.
Live Track Live track can only be used from the customer portal and should be used carefully as it is very battery intensive. To change the status of nu•m8 to live track log in to the customer portal and select the nu•m8 (s) that you want to set to live track. It (they) will then be displayed in the top right corner. Click on the Live track button……………………. . You can then select the time interval between location updates from the drop down menu.
Once nu•m8 has confirmed the live track settings the screen changes to the image above whilst you wait for the first location to be displayed on the map. If we are unable to get GPS the cell ID cross hairs will appear with an approximate location and will be updated with subsequent cell ID locations until we get a GPS fix. At this time all the previous cell ID locations disappear and a snails trail starts, and continues with GPS locations.
Alerts When you first registered nu•m8 we asked for contact details; mobile phone and email contact details which were then saved as primary contact. To make any alterations to this:Change the recipient of alerts Log in to the customer portal and select the nu•m8 (or all of your nu•m8‟s) that you want to set Alerts for. This will then be displayed in the top right corner. Now select the name of the contact that you wish to receive alerts by clicking on the name and the following box will appear.
If you wish to set up a new contact or edit the details of a contact click on or edit against the existing contacts details. The following screen will then appear recipient of alerts Input a short name, email address, and mobile phone number (with the country code). Each SMS alert received uses up increments of your monthly text allowance in the tariff that you have selected it is possible, at anytime, to restrict alerts to email only, as indicated by the red cross below.
Home Zone The purpose of Home Zone is to create an area in which it is safe to remove nu•m8 from your child‟s wrist without first sending the “Switch Off” command to switch nu•m8 off. This is particularly useful when you get home and it is inconvenient to switch the unit off before removing. Please note that nu•m8 will stay in the mode that it was in before being removed from your child‟s wrist so it will still be consuming power and therefore will take longer to recharge on the desk-top charger.
My details Click on “My Details” on the navigation bar of the portal to change the default settings of your portal page. You can select the default map between Map, Satellite or Hybrid. You can change the icon, name and colour of your nu•m8.
Calendar Calendar functionality is not currently enabled. Please review www.lok8u.
Waterproof Nu•m8 is waterproof to IPX7. IPX 7 is a standard for classifying the degrees of protection provided by the enclosures of electrical equipment. The proper name for the standard is IEC 60529 IPX7. A device, such as Nu•m8, with an IPX7 designation means that it can withstand immersion in one meter of water for up to 30 minutes. We would not recommend Nu•m8 be worn for swimming but it should be okay for playing around in water.
Certification By affixing the CE marking, the manufacturer, its authorized representative, or person placing the product on the market or putting it into service asserts that the item meets all the essential requirements of the relevant European Directive(s) The E marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives.
SARS The tests measure the Specific Absorption Rate (SAR) of mobile telephones. The SAR value shows how much heat energy is absorbed in the head area from the mobile phone. The test is designed to ensure that the maximum value of two watts per kilo as set in the Decree of the Ministry of Social Affairs and Health is not exceeded. The SAR value, specifically, is measured in the case of mobile phones because it is the best indicator of exposure of the user to radiation.
Product Information 1. Manufacturer's name, address, telephone number nu•m8 is manufactured under license by Hana Microelectronics Ltd, No. 18, Hana Road, Xin Cheng Industrial Park, Xiu Zhou District, Jia XingCity, ZheJiang Province, 314000 2. Rules for maintenance, repair and usage It is advisable to keep nu•m8 fully charged when not been used. If immersed in Salt water wash off in fresh water and thoroughly dry. 3. Precautions during transportation None 4.
APPENDIX ONE (i) Useful information GPS Nu•m8 will check that it can get a fix on the satellites to ensure that it can get the most accurate location when required. However, although Nu•m8 uses the latest technology, including assisted GPS, there will be times, particularly indoors, on a cold start, that this may take some time.
APPENDIX TWO (ii) Troubleshooting NU•M8 does not switch on Clock shows the wrong time Battery is flat If the LCD does not show the first vertical bar on the LCD then there is no GSM coverage If NU•M8 does not proceed beyond the first bar then hit the reset button on the back, if this problem persists contact LOK8U customer service Adjust the time by following the instructions in the time section of this manual NU•M8 does not respond to a WRU request If sent by SMS check that the message has been sent fr