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User's Manual

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Troubleshooting
Display Shows Nothing
Be sure power supply is plugged in.
• If yes
– Be sure power supply is good. Substitute the transmitter power supply with the charger supply.
– Be sure the outlet circuit is on.
– Unplug and re-plug a few times to be sure the unit doesn’t need a reset.
• If no – plug it in.
Remedy
If power supply is good call LRS to troubleshoot further.
If power supply is bad call LRS to order a power supply.
Pagers Do Not Receive Pages
Be sure pagers are ON, Awake, Charged or have Good Batteries
• Try paging more than one pager to be sure it’s not a faulty pager.
Battery Powered Pagers Don’t Receive Pages
1. Be sure the pager is turned on and that the battery is good
2. If pagers do not turn on, replace battery and retry
3. If pagers do turn on, and still do not receive a page, check transmitter
If pagers continue to not receive pages, contact LRS.
My Cell Phone Paging Is Not Working
1. Do you have an account setup with Long Range Systems for a voice/SMS messaging service?
If Yes, proceed to Step 2.
2. Check Network cable and make sure both ends are plugged in. Green Light will be lit, and the
Orange Light should blink to indicate connectivity.
3. Access the Cell Paging Menu, and make sure Cell Paging is ENABLED.
4. Access the Network Menu, and verify that the Network is ENABLED.
5. If using a DHCP Network, verify DHCP is selected as YES.
6. If using a Static Network, verify DHCP is selected NO, then verify the transmitter’s IP, Netmask,
DNS, and Gateway addresses are entered correctly.
Guest Pager Shows an Error Code “E0007”, “E008”, or “E009”
1. If you see E007, the pager received a bad system ID. Follow the instructions for programming a
guest pager on page 26.
2. If you see E008, the pager received a bad pager number. Follow the instructions for programming
a guest pager on page 26.
3. If you see E009, the pager was programmed as a staff pager. Follow the instructions for pro-
gramming a guest pager on page 26.
4. If issue persists after programming, or a different error message appears, contact LRS.
Long Range Systems 41 LRS Connect Transmitter User Manual