User's Manual

Long Range Systems 7 T9560 MT User Manual
Troubleshooting
Transmitter Unit
Transmitter Display does not light when a key is pressed
• The proper power supply for this transmitter is 12VDC 2.0A
• Ensuring that the proper power supply is in use, plug the T9560 into that power supply and
allow it to charge for 30 minutes
• If the unit still is blank and has no power, substitute the power supply being used with the power
supply used for the pager charging base (this is meant as a test only and not as a permanent
replacement)
• If substituting with another power supply results in a T9560 that is working properly, please call
LRS to purchase a new power supply for the T9560
Transmitter Display is okay, but the pager does not receive the page
Check whether this affects all pagers or just one pager
• If only
one pager
is affected:
- Ensure that the pager is properly charged and initiates a vibrate/flash sequence when re-
moved from the charging base
• If the pager does not vibrate and flash when removed from the charging base, please
charge it overnight before troubleshooting further
• If the pager initiates the vibrate/flash sequence when removed from the charging
base, please continue with the next steps
• If
ALL pagers
are affected and none of them will page:
- Check the Restaurant ID on the T9560 to ensure that it matches the Restaurant ID for the
pagers (please call LRS if you do not have this information on file)
- If the Restaurant ID is correct, all pagers are appropriately charged yet none of the pagers
page, please contact LRS
Pager(s) not charging:
When placed in the charging base, do all pagers have a single red charge light lit up?
• If no pagers have a charge light, this may be an issue with the power supply (please contact LRS)
• If only some pagers have a charge light that is lit, please do the following:
- Remove the main power supply and all jumper wires (all pagers will go off at once and this
is ok)
- Insert the power supply into each individual row (or base for Coasters) to see if the pagers
on that row/Coaster base all light up
- If all pagers on that row or Coaster base light up, please test the next row/base with
the power supply until you have tested each one
- If some of the pagers do not light up but those specific pagers light up on other
rows/bases, please call LRS to have this row/base replaced
• If all pagers have the charge light lit up as you test the individual rows/bases, you may have a
jumper wire that is not connecting properly or causing a short. Please contact LRS to purchase
additional jumper wires to replace ones that are not working as they should.
Note Regarding Pagers: Please be sure that all pagers are plugged in and charging when not in use.
Please also note that a maximum of 60 Coasters or 25 Paddle Pagers or 30 Lobster Pagers or 30 Pizza Pagers
can be on one 10V power supply. If you are exceeding any of these limits, it may have long term effects on
your pagers’ ability to charge properly. Please contact LRS to purchase additional charging bases to sup-
plement your entire inventory.