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QUICK
TROUBLESHOOTING
GUIDE
Maintenance Section
Periodically check the hose connecting the propane
gas cylinder to ensure it is not cracked or damaged in
any way. All natural gas hook-ups should be serviced
and inspected only by qualified installers only. Spiders
and other insects can nest in the burners and block the
gas and airflow to the burner ports. This creates a
dangerous condition that can result in a fire from
behind the valve panel. Inspect and clean the burners
periodically.
After you have completed all plumbing installation,
you can fill the fire bowl with the certificated
decorative filler material. Type of filler placement,
such as lava rock, decorative stone or glass, is entirely
your choice according to your preferences, but it needs
to be rated for use with fire. It will not affect the
operation of the fire pit in any way. You can place the
filler material on the burner, but no higher than 1”
thick above the burner. Excessive filler material may
impede gas flow and cause gas build-up and potentially
cause an explosion.
Performing a leak test section
Perform a leak test at least half a year whether the gas
supply cylinder has been disconnected or not. In
addition, whenever the gas cylinder is connected to the
regulator or whenever any part of the gas system is
disconnected or replaced, perform a leak test. As a
safety precaution, remember to always leak test your
fire pit outdoors in a well-ventilated area. Never smoke
or permit sources of ignition in the area while doing a
leak test. Do not use a flame, such as a lighted match
to test for leaks.
Use a solution of soapy water
1. Prepare a leak testing solution of soapy water by
mixing in a spray bottle one part liquid soap to one
part water.
2. Make sure all the control knobs are in the OFF
position.
3. Turn on the gas.
4. Apply the leak-testing solution by spraying it on
joints of the gas delivery system. Blowing bubbles in
the soap solution indicates that a leak is present.
5. Stop a leak by tightening the loose joint or by
replacing the faulty part with a replacement part
recommended by the manufacturer. Do not attempt to
repair the cylinder valve if it is damaged. The cylinder
must be replaced.
6. Turn the control knob back to the full OFF
position. If you are unable to stop a leak: Please
consult a gas specialist.
7. Shut off the gas supply to the fire pit and release
pressure in the hose and manifold.
8 On propane systems, remove the cylinder from the
fire pit.
9. Call/consult to our number.