Other

Fire Pit / Fire Table / Column
DOES NOT light up.
1
Burner DOES NOT light while
using a match
2
Heater unit emits a lot of
black smoke
3
Flame blows out easily
4
Sudden drop in gas flow
5
A.No Gas flow.
-Check that the Gas tank isn’t empty.
B.Excess flow Safety Valve has been activated.
-Turn the Control Knob to the ‘OFF’ position. -Close
the Tank Valve and disconnect Propane gas tank.
-Turn the Control Knob to ‘HIGH’; wait 1 minute.
-Turn the Control Knob back to the 'OFF’ position.
-Reconnect Propane gas tank.
-Light the fire unit as indicated in the ‘To Light’ section
of this manual.
A.High or gusting winds.
-Increase flame to ‘HIGH’.
B.No gas flow.
-Check that the gas tank isn’t empty.
C.Excess flow safety valve has been
activated.
-See ‘Sudden drop in gas flow’ above.
A.Flame is obstructed at burner holes.
-Check that all Burner holes are free of any
small lava rocks pieces.
B.Regulator hose is kinked.
-Straighten Hose of all bends or kinks.
A.Ignitor pin and Burner are wet.
-Dry off with a soft cloth.
B.Ignitor Battery is incorrectly inserted.
-Check which direction the battery is inserted OR
battery needs to be replaced.
C.Ignitor Pin is broken.
-Contact Manufacturer for a replacement part.
D.Rocks covering spark guard.
-Remove the rocks and try again.
A.No Gas flow.
-Check that the Gas tank isn’t empty.
B.Regulator isn’t connected securely to the tank.
-Tighten Regulator connection to the Gas tank.
C.Gas flow is obstructed.
-Check all hoses for kinks and bends.
D.Burner holes are clogged.
-Turn all gas flow connections OFF.
-Insert an opened paperclip (or similar item) into each of
the burner ports to clear them out.
Read through carefully and execute
accordinlgy and adequately.
Whenever you are uncertain, please
contact Qualified Technician Services
and/or Fire Department.
Quik Troubleshooting Guide