Warranty Guide
Allergies and Asthma
Scientic evidence does not show a link between allergies and carpet. See www.carpet-rug.org for data. It is the
consumers’ responsibility to know what bers and materials they are allergic to. Allergy and or asthma related
issues are not covered by a Phenix warranty.
Changes in Carpet Color
Phenix carpet warranties do not cover changes in carpet resulting from external causes, such as fading due to
sunlight, ozone, pooling/watermarking or spills of household chemicals and other non-food and non-beverage
substances. is limitation may not apply on products specied by Phenix carpet labeled with a Stain and/or
Fade Warranty.
Dierences from Sample
Phenix carpet warranties do not cover minor and normal dierences in color or texture between the samples
used to make the selection and the actual product received. Carpet colors can have a color variance up to 10%.
Dierence in backing size does not warrant a claim. Backing size has no inuence on the carpet and is used only
for installation purposes.
Replacement of Discontinued Carpet
In the event that a Phenix carpet has been discontinued and replacement of the product is deemed necessary
under the terms of a Phenix carpet warranty, Phenix will replace the carpet with one of comparable quality.
Geographic Locale
ese warranties are valid only in the United States and Canada.
Incidental or Consequential Damages
Phenix excludes and refuses to pay incidental or consequential damages under these warranties. ese damages
would include, but are not limited to, any loss, expenses, or damages other than to the carpet itself that may be
the result of a defect in the carpet. Some states do not allow the limitation, exclusion, incidental or consequential
damages, so these limitations may not apply. All charges, fees and claims should be submitted to the Phenix Claim
Department for review.
e warranties oered by Phenix give specic legal rights, and may have other rights,
which may or may not vary from state to state.
PHENIX FLOORING
WARRANTY INFORMATION PHENIX FLOORING
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