Warranty

Notice to purchasers for home or personal use:Federal law does not permit the exclusion of
certain implied warranties for consumer products Therefore, if you are purchasing this product
for home or personal use, the exclusion of implied warranties noted in the above paragraph does
not apply to you, but the implied warranty is limited to 5 years. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or a limitation on how long an
implied warranty lasts, so the above limitation or exclusions may not apply to you. This limited
warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state.
This warranty applies only to product sold within the United States of America.
To obtain service under this limited warranty:
Your Lorell® dealer is our mutual partner in supporting your warranty requests. By following
the procedures outlined below, you can be assured of the best level of service.
1. Contact the Lorell® dealer from whom the product was purchased or contact the S.P. Richards
Company (888-295-5839) within 30 days of discovery of the defect. Be prepared to affirm you
are the original purchaser of the product and to provide proof of purchase for the product in
question.
2. Your Lorell® dealer or S.P. Richards Company representative will gather all pertinent information
regarding the claim, inspect the product and contact S.P.Richards Company customer service
desk. (Please allow a reasonable amount of time for inspection and review of your claim.)
3. If S.P. Richards Company affirms that the product in question is eligible under the conditions of
this limited warranty as stated above, the customer service representative or another
representative of the company will determine whether to provide replacement parts, authorize
repairs or replace the product.
All shipping costs of defective Products to S.P. Richards Company or its distributors,
dealers or contractors are the responsibility of the original purchaser. If the Product returned is
found to be covered by this Limited Warranty, return shipping charges for products or
components under warranty will be paid by S.P. Richards Company.
Contact Information:
 S.P. Richards Company Global Sourcing Department
 5400 Highlands Pkwy
 Smyrna, GA 30082
 Email: [e-mail]
 Phone: [phone]
 Fax: [phone]