4K Video Doorbell Quick Start Guide B862AJ Series EN lorex.
Welcome! Thanks for your purchase of the 4K Video Doorbell. Here’s how to get started. B451AJ_QSG_EN_R1.
Contents Section 1 2 3 4 5 6 7 8 9 10 11 12 B451AJ_QSG_EN_R1.
1 Package contents Video doorbell Mounting bracket Horizontal bracket 15° Vertical bracket 5° USB cable Anchors (x2) Screws (x2) Wire caps (x3) Pin microSD card (pre-inserted)* Chime Kit Wire harness Backup cable Extra wires (x2) 15/64” Drill bit User-supplied Tools Drill Screwdriver * See product packaging for configuration details. B451AJ_QSG_EN_R1.
2 Overview Front Panel Camera Back Panel Micro-USB port Microphone Reset hole microSD card slot Status indicator Power ports Call button Warning / night light Speaker Bottom View B451AJ_QSG_EN_R1.
3 Status indicator Solid blue The video doorbell is powering on or the video doorbell is restarting. Flashing blue slowly The video doorbell is ready to connect. Flashing blue, red, and green A firmware update is in progress. Solid red The video doorbell is resetting to factory default. Flashing blue rapidly The video doorbell has detected motion. Spinning red The video doorbell is connected to the network, but unable to access the internet. Solid green The video doorbell is operating correctly.
4 Connect to the app Connect to the Lorex Home app to access the doorbell’s installation videos. 1. If you already have the app, skip this step. Scan the QR code on the right using your mobile device’s camera. Install the free Lorex Home app from the App Store™ or Google Play Store™. 2. Tap the Lorex Home icon to launch the app. 3. If you already have an account, skip this step. Tap Sign up, then follow the on screen prompts to create an account.
5 Preparation Before beginning setup, there are some essential preparations to make. To prepare for installation: Figure 1 Step 1 TURN OFF THE POWER RUNNING TO YOUR EXISTING DOORBELL AND CHIME BOX AT THE BREAKER (See Figure 1). Test that power has been disconnected for both the doorbell and chime box power by pressing the doorbell. There should be no chime sound. Always be careful when handling electrical wiring. If you’re not comfortable doing it yourself, then consult a licensed electrician.
6 Wiring the chime You must determine the type of doorbell chime you have in your home: electronic or mechanical. Not sure? If your doorbell chime is a classic *ding-dong* sound, chances are your chime is mechanical. If your doorbell sounds more like a melody, then your chime is electronic. If you are still not sure, remove the cover panel of your chime box - if you find springloaded levers and a physical metal chime, you have a mechanical chime.
4. Connect the wiring from the chime kit to the FRONT and TRANS connectors in the chime box. Ensure that the existing wiring stays connected as well (see Figure 3). Figure 3 Note: You may connect either wire to either connector. 5. Mount the chime kit to the inside of your chime box, or along the cover plate of the chime box, using the included double-sided tape (see Figure 4).
7 Secure the mounting bracket(s) Use the mounting accessories specified below depending on the mounting location. Step 1: Mark mounting holes Place the mounting bracket to fit your existing doorbell wiring. Then mark the screw holes according to the mounting bracket. Figure 1 IMPORTANT: Ensure that the arrow on the mounting bracket is always pointing up. B451AJ_QSG_EN_R1.
Step 2 (Optional): Attach an angled bracket to the mounting bracket If you want to change the angle of the doorbell for a better view, attach one of the optional angled brackets to the mounting bracket. 1. Select either the horizontal or vertical bracket according to the direction you want your doorbell to face (see Figures 2&3). 2. To change the direction of the angle, simply flip the horizontal or vertical bracket upside down.
3. Insert the four tabs from the horizontal or vertical bracket into the the mounting bracket as shown in Figure 4. Make sure to insert in the desired direction. Figure 4 4. Press the mounting bracket down. A *click* sound will indicate that the brackets are locked in. Notes: • You can only attach one angled bracket to the mounting bracket. • If you would like to change the direction of the angled bracket after attaching it to the mounting bracket, gently but firmly pull them apart. B451AJ_QSG_EN_R1.
Step 3: Secure the mounting bracket When installing only the mounting bracket, refer to Figure 5-a. When installing the angled bracket attached to the mounting bracket, refer to Figure 5-b. 1. For wood, drywall or soft surfaces: Secure the mounting bracket(s) to the mounting surface using a Philips-head screwdriver and the supplied mounting screws. Figure 5-a 2. For concrete, stucco or brick: Use the supplied 15/64” drillbit to drill holes where marked.
Notes: Figure 5-b • Ensure that the arrow on the mounting bracket is always pointing up. • The (optional) angled bracket must be attached to the mounting bracket before installation. • Ensure the power cables from the wall fit comfortably through the hole in the mounting bracket. B451AJ_QSG_EN_R1.
8 Wiring the doorbell To wire the doorbell: 1. Loosen the power port screws of the doorbell with a Philips-head screwdriver. Figure 2 Note: Do not fully remove the power port screws. 2. Loop the power wires underneath the power port screws (see Figure 1). 3. Tighten the power port screws to secure the power wires (see Figure 2). Figure 1 B451AJ_QSG_EN_R1.
To extend short wires (optional): Figure 3 Figure 4 B451AJ_QSG_EN_R1.indd 17 1. If your existing doorbell wiring is too short, remove the power port screws completely, then thread the screws through the supplied extra wires. Use the supplied wire caps to extend your wiring (see Figure 3). 2. To attach the wire cap, align the ends of your existing wiring and extra wires, place the wire cap over the exposed wiring and twist the wire nut clockwise to tighten (see Figure 4).
9 Connect the doorbell To attach the doorbell to the bracket: 1. Push the wiring back into the wall. 2. Insert the two tabs from the mounting bracket into the doorbell (see Figure 1). 3. Press the doorbell downwards. A *click* sound will indicate that it is locked in. Figure 1 Note - If you need to remove the doorbell from the bracket: 1. Insert the supplied pin into the hole at the bottom of the mounting bracket until the inner buckle is reached (see Figure 2). 2. Then slide the doorbell up and remove it.
You may now reconnect power to the doorbell and chime at the breaker (see Figure 3). Figure 3 Wait 5 minutes for the doorbell to fully power on and press the doorbell’s button to ensure that the chime is operating correctly. Check section 11 for troubleshooting if needed. B451AJ_QSG_EN_R1.
10 Lorex Home app overview To customize the video doorbell, go to your Lorex Home app and select the doorbell. Tap on the icon ••• on the top right of the screen to access the doorbell’s settings. Person Detection Tap on Motion Detection Settings to customize person detection. Draw designated areas to alert for person detection and adjust how sensitive the detection level will be.
Camera Live View Device name Back Shared users Settings Date & time Pause Live View Viewing modes Streaming Snapshot Fullscreen view Mute/unmute Manual Recording 2-Way talk Warning light Siren Privacy mode B451AJ_QSG_EN_R1.
Calling screen For a complete overview of controls available on the Lorex Home app, scan the QR code below using your mobile device’s camera. Fullscreen Listen-in: Tap to listen-in on a visitor while your audio is muted. Ignore / end call B451AJ_QSG_EN_R1.
11 Troubleshooting 1. The video doorbell is not turning on. • Make sure the breaker is turned back on. • Make sure the power source that supplies the video doorbell is 16-24 VAC. Check if the voltage is printed on your doorbell transformer or use a milimeter to test the voltage. • Check to see if the video doorbell can be powered on using the supplied USB power cable. This will require a 2A (amp) USB power adapter (not included).
12 Frequently asked questions 1. How come I am receiving so many notifications? • The amount of notifications you receive can be adjusted in the Lorex Home app for each setting or mode. For example, you can draw Motion Zones for certain areas that you want your doorbell to ignore while effectively monitoring the area you want and reducing false alert notifications. Adjusting Motion Sensitivity will also help.
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Safety precautions: • • • • Read this guide carefully and keep it for future reference. Follow all instructions for safe use and handling of the product. Risk of electrical shock. Disconnect the power at the fuse box before installation. Use the product within given temperature, humidity and voltage levels noted in the camera’s specifications. • Do not disassemble the doorbell. • Try to avoid installing the doorbell pointed directly at the sun or a source of intense light.
Copyright © 2020 Lorex Corporation As our products are subject to continuous improvement, Lorex reserves the right to modify product design, specifications and prices, without notice and without incurring any obligation. E&OE. All rights reserved. This device complies with part 15 of the FCC Rules.
