DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 4.0 KEEP IN TOUCH STAY CONNECTED *8 Channel Model Shown RETAIL INDUSTRY www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.
Thank you for purchasing the Edge Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH338 (8-channel EDGE2) • LH336 (16-channel EDGE2) • LH348 (8-channel EDGE3) • LH346 (16-channel EDGE3) For the latest online manual, downloads and product updates, and to learn about our complete range of accessory products, please visit our website at: www.lorextechnology.
NEED HELP? CO NTACT US F I R S T DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support. 2 Easy Ways to Contact Us Online: Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at www.lorextechnology.com/support For all other matters, visit www.lorextechnology.
VIEW YOUR WORLD™ VOIR VOTRE MONDEMD VEA SU MUNDO™ ¿NECESITA AYUDA? BESOIN D’ASSISTANCE? COMUNÍQUESE PRIMERO CON NOSOTROS COMMUNIQUEZ D’ABORD AVEC NOUS NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Por favor, registre su producto en www.lorextechnology. com para recibir actualizaciones del producto y asistencia técnica. Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.
B E F O R E Y O U S TA R T Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video Tutorials are available on our web site at www.lorextechnology.
AVANT DE COMMENCER ANTES DE EMPEZAR Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit. Cerciórese de por favor colocar su producto en www.lorextechnology.com para recibir actualizaciones y la información del producto y soporte técnico.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. General Precautions 1.
Installation (Continued) Service 10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
EDGE2 Series Features Digital Video Recorder Features • HDMI output in full 1080p – simple connection to HDTVs1 • Touch Screen navigation compatible2 • 24x7 100% duty cycle HDD • Pentaplex operation - View, Record, Playback, Backup & Remotely control the system simultaneously • Recording options: Motion, schedule, or continuous • Small form factor (11.6 x 6.5 x 1.3”) • 3 x USB 2.
EDGE3 Series Features Digital Video Recorder Features • 960H (960x480) recording resolution1 • HDMI output in full 1080p – simple connection to HDTVs2 • Touch Screen navigation compatible3 • 24x7 100% duty cycle HDD • Pentaplex operation - View, Record, Playback, Backup & Remotely control the system simultaneously • Recording options: Motion, schedule, or continuous • Small form factor (11.6 x 6.5 x 1.3”) • 3 x USB 2.
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TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Rear Panel (8-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Rear Panel (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Playback Bar, Playback Markers, and Smart Search Markers . . . . . . . . . . . . . 25 Playback and Smart Search Markers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Taking Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Managing Passwords . . . . . . . . . . .
Backing up Video to a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Confirming Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Backup File Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Playing Backed-up Video on your Computer . . . . . . . . . .
Manual Recording (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Accessing Remote Speed Dome Settings (PTZ Controls) (PC Only) . . . . . . . . . . . . . 73 Using the HDD Reader (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 DVR Netviewer: Viewing Your DVR Using a Web Browser . . . . . . . . . . . . 76 Connecting to your DVR Using a DDNS or IP Address . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting an Audio-Capable Camera or Self-Powered Microphone . . . . . . . . . . 111 Playing Audio from your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Appendix E: Mounting the DVR to a VESA Mount . . . . . . . . . . . . . . . . . . . 113 Appendix F: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER)* 12V DC POWER ADAPTER USB MOUSE ETHERNET CABLE REMOTE CONTROL MOUNTING KIT (Mounting Kit contents may differ from image) FLEX IR EXTENDER 2 X OCTOPUS BNC CONNECTOR (16-channel only) QUICK START GUIDE INSTRUCTION MANUAL DOCUMENTATION CD *HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
Front Panel 1 1 2 3 4 5 6 7 8 9 Playback Controls: • : In Playback mode, press to rewind video. Press repeatedly to increase rewind speed. • While playback is paused, press to move back playback time or date. • In menus, press to change settings. : In Viewing mode, press to enter Playback mode. • • In Playback mode, press to play video. Press again to pause video playback. • : In Playback mode, press to fast forward video. Press repeatedly to increase fast forward speed.
5 Navigation Buttons: • : Press to move cursor up. • : Press to move cursor down. • : Press to move cursor left. • : Press to move cursor right. 6 Hard Drive / Power LED: • Solid: Device is on / powering up. • Flashing: Device is recording to hard drive. 7 IR Receiver: Internal IR receiver for the remote control.
Rear Panel (16-Channel) 1 2 3 4 5 6 7 8 9 10 1 DC 12V: Connect the included DC power adapter to power on the DVR. 2 LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. 3 HDMI: Connect to an HDMI-compatible TV or monitor (not included). Note that the DVR cannot use a VGA and HDMI monitor at the same time. 4 RS485: Connect RS485 cables for compatible PTZ cameras (not included). 5 VGA: Connect to a VGA monitor (not included).
Basic Setup NOTE: This DVR features unique mounting options and can be mounted to back of LCD monitors with a VESA mount. For mounting instructions, see “Appendix E: Mounting the DVR to a VESA Mount” on page 113. If you intend to mount the DVR, it is recommended to do so before completing setup. Step 1: Connect the BNC Cameras 8-channel • Connect the BNC cameras to the Video IN ports on the rear panel of the DVR. Push and twist the BNC connector clockwise to secure it to the BNC port.
Getting Started Step 2: Connect the Monitor NOTE: Lorex monitors and touch screen monitors include all the necessary cables and adapters to connect to your DVR. Check your monitor documentation to see which cables and adapters are included with your monitor. 1 If you are using a touch screen monitor, connect a USB cable (not included) from the monitor to the USB port on the rear panel of the DVR.
Getting Started Step 4: Connect the Ethernet Cable • Connect the Ethernet cable to the LAN port on the rear panel of the DVR. Connect the other end of the Ethernet cable to a router on your network. 8-channel model shown Connect Ethernet cable Step 5: Connect the Flex IR Extender (Optional) • Connect the Flex IR Extender to the Flex IR Extender port on the front panel of the DVR. Position the Flex IR Extender near the front of the monitor or where it will receive a clear signal from the remote control.
Getting Started Step 7: Verify Camera Image • Power on the cameras, and then verify the camera video quality before permanently mounting the cameras. • Mount the cameras under a sheltered location. Always verify the environmental rating of your cameras before permanent installation outdoors. Step 8: Set the Time • Set the system time for accurate video timestamps. Videos with inaccurate times may not be valid as surveillance evidence.
Getting Started Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera. Installation Tips • Mount the camera where the lens is away from direct and intense sunlight.
Getting Started Connecting BNC Cameras to your DVR 1 Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. 2 Connect the female power connector on the BNC extension cable to the power adapter. 3 (8-channel) Connect the BNC connector to one of the Video In ports on the rear panel of the DVR.
Getting Started Touch Screen Control This DVR features unique touch screen navigation capabilities. It supports Windows 7® Touch compatible touch screen monitors without needing any additional configuration. To connect a touch screen monitor: 1 Connect the VGA or HDMI cable (not included) from the monitor to the VGA or HDMI port on the rear panel of the DVR. 2 Connect a USB cable (not included) from the monitor to the USB port on the rear panel of the DVR.
Getting Started Remote Control The DVR can also be controlled using the included remote control. To use the remote control: 1 : Open the Event List. 2 : Opens the DVR Main Menu. 3 Primary Controls: • 1 7 2 8 3 : Confirm menu selections; in Playback mode, create Playback Marker; in Viewing mode, view system information. • : Move cursor in menus left; in Playback, increase rewind speed. • : Move cursor in menus right; in Playback, increase fast-forward speed.
Getting Started Controls Quick Reference The following chart shows how to navigate the menus using the various control options available on the DVR.
On-screen Display On-screen Display ATTENTION: The instructions in this manual describe how to operate the DVR using a mouse (included). When using a touch screen monitor (not included), simply touch the on-screen buttons when told to click, swipe your finger horizontally or vertically to scroll up / down, and touch to right-click and exit menus. All the features of this DVR can be accessed using a touch screen monitor.
On-screen Display 6 Toolbar: Move the mouse to the bottom of the screen to view the toolbar. Click these buttons to access the menus and control the DVR. NOTE: Additional buttons are shown in some screens. • : Click to open the Split-Screen Selector; In Full Screen / Single Channel mode, click to open Split-screen view. • : Click to open the Main Menu. See “Using the Main Menu” on page 30. • : Click to move cursor left in menus. • : Click to move cursor right in menus.
On-screen Display Using the On-Screen Keyboard An on-screen keyboard appears when entering certain menu options that require text input (for example, Email setup). To use the on-screen keyboard: 1 Click on a menu field that requires text. Delete Confirm entry Shift Numbers & Special Characters Space Cancel Entry • The on-screen keyboard appears. • Click to letters. for numbers or special characters (e.g. ".", "@", etc.).
On-screen Display • 8-channel: Choose from quad (CH1~4, CH5~8) or 9-way split (the bottom-right square appears blacked out). • 16-channel: Choose from quad (CH1~4, CH5~8, CH9-12, CH13~16), 9-way split (CH1~9, CH10~2), or 16-way split (CH1~16). Split-screen Selector (8-channel) Split-screen Selector (16-channel) Flexible Camera Assignment (Swipe-to-Switch) In Split-Screen view, you can re-assign your cameras to different positions.
On-screen Display To re-assign camera positions using a touch screen monitor: 1 Press and hold your finger on the channel you want to re-assign. • A camera menu appears. NOTE: Tapping on the screen may cause the DVR to switch to Single-Channel / Full-Screen mode. If it does this, press the button to return to Split-Screen view. 2 Move your finger from left to right to change the channel. Release your finger when the desired camera is highlighted to select it.
Setting the Date and Time It is highly recommended to immediately set the date and time when first setting up your DVR. Inaccurate time stamps may render your footage unusable as court evidence. To set the date and time: to open the Main Menu. 1 Click 2 Click 3 Click Date/Time Setup. The Date/Time Setup Menu appears. 4 Configure the following: • Date Mode: Scroll up / down to select the date format you would like to use (Y/M/D, D/M/Y, or M/Y/D).
Recording By default, the system is set to immediately record video from all connected cameras in Continuous Record Mode. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Record” on page 35. Event Recording The DVR includes the following modes of event recording: • Motion: The DVR records when motion is detected by the affected camera.
Event List Event List The system features an Event List to organize and search for recorded video on the system. Events in the Event List are marked with Smart Search icons, which allows you to search for recorded data on your system quickly and easily. NOTE: The system can save a maximum of 8196 events. To access the Event List: • Click LIST or press the LIST button on the remote control. NOTE: You cannot access the Event List using the buttons on the front panel of the DVR.
Event List 5 Active Toolbar Buttons: While in Event List, click ( ) to delete events (cannot undo), and to select events for playback, Trash to exit. Channel Filter Use the Channel Filter to sort the data from individual channels or all channels. NOTE: Filters for channels 9~16 are shown in the Event List for the 8-channel model but are not click-able. Event Details An event number, camera number, filter type, date & time, and event source are shown for each event in the Event List.
Event List 3 Click the Smart Search icons to sort the data according to the following: • ALL: View all events chronologically. NOTE: USB backups appear at the top of the list if a USB flash drive with saved backup data is connected. • • • Motion: Motion events from the selected camera(s). Video Loss: Camera(s) are disconnected or suffer video loss. The system employs a pre-record function to capture video seconds before the loss of video occurred.
Playback Playback Playback mode allows you to view video recordings saved on your DVR. You can playback video from a single channel in Single-Channel / Full-Screen mode or from multiple channels in Split-Screen view. Use the Playback Toolbar to select the time and date for playback and create and search through Playback Markers The playback time appears in the bottom-right corner of the screen Playback display view To begin playback: 1 From the main screen, click . Playback mode opens.
Playback 6 Right-click anywhere on the screen to exit and return to Viewing mode. The Playback Bar, Playback Markers, and Smart Search Markers The Playback Bar shows recorded video data and events on the DVR based on the time they were recorded. The Playback Bar is black when there is no video available for a given time, and it is colored when video is available for a given time.
Taking Screenshots Taking Screenshots ATTENTION: Video footage is preferable to screenshots when submitting surveillance evidence in court. For instructions on how to backup or extract video footage from your DVR, see “Backup” on page 43. You can take screenshots (screen captures) of the main display of your system at any time: during live viewing, search, and playback, or in any system menu. Screenshots are useful if you need to provide a still image of your security footage to the authorities.
Taking Screenshots Using Screenshots Once you have taken screenshots, connect the USB flash drive to a computer to view, print, or archive the images. To use screenshots (Windows): 1 Connect the USB flash drive to a USB port on your computer. In the AutoPlay window, select Open folder to view files. NOTE: If AutoPlay does not start, search your computer for a Removable Disk. 2 Double-click the Picture folder.
Managing Passwords Managing Passwords ATTENTION: By default, passwords are disabled on the system, which allows anyone to access the menus and change DVR settings. It is recommended to enable passwords. See “Enabling and Disabling Passwords” on page 29.
Managing Passwords Enabling and Disabling Passwords By default, passwords are disabled. With passwords enabled, you need to enter your user ID and password to access the system Main Menu, Event List, or Playback mode. To enable/disable passwords: 1 to open the Main Menu. Enter your Click user ID and password if needed. 2 Click 3 Click DVR Password. The DVR Password menu opens. 4 Click Password Enable and scroll up / down to select O to enable passwords or X to disable.
Using the Main Menu Using the Main Menu To open the Main Menu: , OR press the • Click to open sub-menus. 1 4 button on the front panel of the DVR. Click on the icons below 2 3 5 6 1 Camera: Adjust brightness, contrast, hue, and saturation for each camera. Configure camera title display, sequence time, and Covert (hidden camera) settings. 2 Setup: Configure date / time, language, video settings, passwords, and fan speed. View system information.
Using the Main Menu Camera The Camera Menu allows you to adjust the picture settings for your cameras and configure camera title display, sequence time, and Covert (hidden camera) settings. Configure PTZ cameras (RS-485 settings). Camera color adjust settings 4 Scroll up / down to increase / decrease the value for the selected option. 5 Right-click to save your settings and return to the Camera menu.
Using the Main Menu 3 Right-click until you have exited all menus to save your settings. Changing the Camera Input Mode (EDGE3 Only) Changing the Camera Title Display The Video-In Mode is used to select if your DVR inputs video from cameras in wide-screen formats (such as 960H; 960x480) or standard formats (such as 720x480). 1 From the Camera Menu, click Camera Title Type.
Using the Main Menu Setup The Setup Menu allows you to configure system settings including, the date / time, language, video settings, passwords, and the internal fan speed. You can also view system information or reset the DVR to factory settings. No, the DVR will return to the previous resolution setting in 30 seconds. 5 Right-click to return to the Setup Menu. Accessing System Information • From the Setup Menu, click Information. Right-click to exit the Information window.
Using the Main Menu 3 Click Video-Out Setup. The Video-Out Setup Menu opens. 4 Click HDMI Screen Size, and scroll up / down to adjust the screen size. Click HDMI Screen Size and scroll up / down to adjust the screen size does not save or backup any video. To save your system configuration to a USB flash drive: 1 Connect a USB flash drive (not included) to one of the USB ports. 2 Format the USB flash drive with the DVR if you have not done so already.
Using the Main Menu Record • Working Rate: This determines the frame rate used during working hours. Click under each camera, and select 0 (DVR will not record during working hours), 2, 3, 5, 7.5, 10, 15, 30 (FPS). • Non-working Rate: This determines the frame rate used during non-working hours. Click under each camera, and select 0 (DVR will not record during non-working hours), 2, 3, 5, 7.5, 10, 15, 30 (FPS).
Using the Main Menu Reading the Storage Calculator A storage calculator shows the approximate maximum continuous recording time available on the hard drive based on your settings. Use the storage calculator to help maximize your hard drive space. Storage calculator NOTE: The estimation from the Storage Calculator is based only on Continuous Recording, not motion or alarm recording. Configuring the Recording Schedule The Recording Schedule allows you to configure an hourly or daily schedule for recording.
Using the Main Menu 7 Right-click until you have exited all menus to save changes. Formatting Hard Drives If you want to use an external hard drive (not included) for hard drive expansion or mirroring, or if you replace the pre-installed hard drive, it must be formatted in order to function properly with the system. The HDD Information menu shows the following information about your hard drives: • Record Mode: Current recording mode selected. • HDD Mode: Current external hard drive mode selected.
Using the Main Menu NOTE: The DVR supports a single external hard drive up to a maximum size of 2TB. The external hard drive must be self-powered to work with the system; it cannot receive power from the DVR’s USB port. NOTE: Footage on the external hard drive can only be accessed using the DVR or a Windows PC. The footage cannot be accessed on a Mac. HDD Extension allows you to expand the total storage capacity of your DVR, so you can record longer durations of video.
Using the Main Menu Configuring your External Hard Drive for HDD Mirroring or Extension You can connect a single self-powered external hard drive (not included) to the USB port on the rear panel of the DVR for HDD Mirroring or Extension (see “External Hard Drive Mirroring or Extension” on page 37 for details). To configure external HDD mirroring or extension: 1 Connect an external hard drive to the USB port on the rear panel of the system.
Using the Main Menu Alarm The Alarm Menu allows you to configure settings for alarms and motion detection. It also allows you to enable and disable the system buzzers. Enabling / Disabling Motion Detection 1 From the Alarm Menu, click Motion Enable under the camera that you wish to configure. 2 Scroll up / down and select O to enable motion detection or X to disable it. 3 Right-click to save your changes and return to the Main Menu.
Using the Main Menu 2 Configure the following: • Vloss Response Time: Select the time (in seconds) that the buzzer and on-screen message will turn on after a Video loss event. • Response Duration: Select the time (in seconds) for the DVR to record after a motion event. This also controls the duration of the buzzer and on-screen message. 2 Click Motion Alarm Schedule. The Motion Alarm Schedule opens. NOTE: When the buzzer is activated, press any button or right-click to stop it.
Using the Main Menu only. This disables continuous recording on these cameras. Step 1 of 3: Enable Motion Detection on your cameras: to open the Main 1 While viewing, click Menu. 2 Click 3 Under cameras that you wish to enable for motion detection, click Motion Enable and select O. 4 Right-click to save your changes and return to the Main Menu. to open the Alarm Menu. Step 2 of 3: Configure the Motion Alarm Schedule for 24/7 motion recording: 1 From the Main Menu, click the Alarm Menu.
Using the Main Menu 2 Select the camera you wish to configure. The Motion Detection configuration window opens. Motion detection is off Backup The Backup Menu allows you to backup recorded video to a USB flash drive (not included) and format a connected USB flash drive. You must format your USB flash drive before you can backup video from your DVR. NOTE: The system supports most brands of USB flash drives from 1~ 16GB.
Using the Main Menu formatting to take place. The DVR will display "USB Check OK" when formatting is completed. Backing up Video to a USB Flash Drive 1 Connect a formatted USB flash drive (not included) to a USB port. See above for instructions on how to format a USB flash drive to work with the DVR. 2 From the Backup Menu, click Select Channel and select the channel you would like to backup. 3 Click Start Time, and select the date, month, year, and time to begin the backup.
Using the Main Menu To access backed-up video recordings (PC): 1 Connect your USB flash drive to a USB port on your computer. An Autoplay window appears. 2 Select Open Folder to View Files. 3 Double-click the Movie folder to open it. 4 Double-click files to open them in QuickTime, or move them to a folder on your computer to save them on your computer’s hard drive. 2 Click Open With>Choose Default Program.
Using the Main Menu LAN service provider (ISP). NOTE: Please contact your ISP for complete information on available ports. The LAN Menu allows you to view and adjust the networking settings for the DVR, including the Remote Access user IDs and passwords. Changing settings in the LAN Menu is not necessary to set up your DVR for remote access. For instructions on how to set up the DVR for remote access, see “Setting up your DVR for Remote Connectivity” on page 51.
Using the Main Menu • IP: Configure a custom IP address for your DVR. This address will only be used if DHCP is disabled. • Mask: Configure a custom subnet mask for your DVR. • Gateway: Configure a custom gateway address for your DVR. • DNS Server: Configure a custom DNS server for your DVR. • DHCP Enable: Scroll up / down and select O to enable DHCP or X to enable a fixed IP address. reconnect the power adapter to the DC 12V port.
Using the Main Menu • USER1: Lowest level network user, with access to remote live viewing only. By default: ID 7; password: 1111. • USER2: Normal level network user, with access to remote live viewing, playback, and backup only. By default, ID 8; password: 2222. 3 (Optional) You may adjust the Sub Stream Frame Rate and Sub Stream quality manually. The Bitrate settings adjusts automatically based on your selection. 4 Right-click repeatedly to save your changes and exit all menus.
Using the Main Menu NOTE: If the Domain name/URL request is tomsmith, the address to access your video will be tomsmith.lorexddns.net using Client Software, or http:// 2 Click Sender’s E-mail and use the on-screen keyboard to enter the sender’s email address. This can be any email address of your choice. Click to confirm. 3 Under Receiver’s Email, enter up to 3 email addresses to receive notifications using the on-screen keyboard. Click to confirm each entry.. tomsmith.lorexddns.
Using the Main Menu 8 9 Enabling/Disabling UPnP Click SMTP Password and enter the SMTP to confirm. password. Click The DVR features UPnP compatibility to allow a PC to automatically detect the IP address. For details on how to connect to your DVR using UPnP, see “Connecting to the DVR over a LAN Using UPnP” on page 77. Right-click to return to Mail Setup. 10 To enable secure authentication (such as SSL), click Log on using Secure and select O. 11 Click E-mail Address.
Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The DVR supports two options for remote viewing over a local network (LAN) or the Internet: Client Software (provided on the CD) for PC and Mac and DVR Netviewer, a built-in, browser-based surveillance viewing software. NOTE: Except where noted, the instructions in this section are the same for PC and Mac.
Setting up your DVR for Remote Connectivity 3 Reconnect the power adapter to the DC 12V port on the rear panel to power the system back on. 8-channel model shown LAN port Ethernet Cable INTERNET (not required for local viewing) ROUTER (Not Included) Computer (Not Included) Step 2 of 4: Obtain the DVR’s Local IP Address and HTTP Port 1 Wait at least 5 minutes after powering up your DVR. 2 Press the button on the front panel to bring up the System Information window.
Setting up your DVR for Remote Connectivity Step 3 of 4: Install the Client Software on your PC or Mac Edge Client Software allows you to view and configure Edge Series DVR‘s over a local network or the Internet. It is included on the software CD that came with your DVR, or available as a free download from www.lorextechnology.com. 1 To install the Client Software on a PC: Insert the software CD into your computer. The Autoplay window opens. 2 Click Run Lorex.exe.
Setting up your DVR for Remote Connectivity Select DVR Open/refresh connection Add/ Configure DVR Close connection Client window 2 Click DVR List. The DVR List window opens. 3 Click Add. 4 Configure the following: • Name: Enter the name you would like to use for your DVR. You can use your name, your company or business name, or anything of your choice. • IP / DDNS: Enter the IP address from the System Information window.
Setting up your DVR for Remote Connectivity Accessing your DVR Remotely Over the Internet Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with internet access. To set up remote connectivity with your DVR, you must: 1 Port forward the HTTP port (default: 80) on your router to your DVR’s IP address. 2 Create a DDNS account. 3 Enable DDNS on the DVR. 4 Update the Client Software with your DDNS information.
Setting up your DVR for Remote Connectivity To setup your free Lorex DDNS account: 1 In your browser, go to http://www.lorexddns.net and click Step 1. Click Step 1 2 The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
Setting up your DVR for Remote Connectivity 5 Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number. Click Save Warranty.
Setting up your DVR for Remote Connectivity 7 A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS 8 Configure the following: Select your product warranty Enter a Device Name of your choice Enter the product’s MAC address Enter the web site address that will be used to connect Click Save • Product Warranty: Select the product warranty you created in the previous steps. • Device Name: Enter a name for your device.
Setting up your DVR for Remote Connectivity • URL Request: Enter the web site address that will be used to connect to your Lorex product. For example, if you enter tomsmith, the address to access your video will be tomsmith.lorexddns.net using Client Software or http://tomsmith.lorexddns.net using a compatible web browser. 9 Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex.
Setting up your DVR for Remote Connectivity 5 Configure the following: • DDNS User Name: Enter the DDNS User Name from the confirmation email that was sent to you after you created your DDNS account. • DDNS Password: Enter the DDNS Device Password from the confirmation email. • DDNS Domain Name: Enter the Domain name/URL Request from the confirmation email. 6 Click Apply to save your changes. 7 Reset the DVR by disconnecting and reconnecting the power cable from the rear panel.
Setting up your DVR for Remote Connectivity Advanced Networking Configuration (Optional) The following steps are recommended to ensure your DVR is secure and accessible at all times, even in the event of a power failure. Please note that some of the steps below require you to reconfigure the settings for your DVR in the Client Software. • Assign a fixed IP address to your DVR. A fixed IP address will allow your DVR to keep the same IP address in the event of a power failure or if you restart your router.
PC and Mac Client Software for Remote Viewing PC and Mac Client Software for Remote Viewing Client Software is available that allows you to access your system from any PC or Mac with an Internet connection. The Client Software is compatible with any Edge Series DVR, and it can save the device information for multiple DVRs. This means you can easily switch between multiple DVRs located in your home, business, or properties without having to re-enter the address or password.
PC and Mac Client Software for Remote Viewing Client Window 4 5 6 1 7 8 2 9 3 10 Client Window (PC version / 8-channel model shown) NOTE: The appearance of the client window differs before you connect to your DVR. 1 DVR List: Click to configure the connection information for your DVRs. Can save multiple Edge Series DVRs for quick access. 2 Status Bar: Shows connection status. When connected to DVR, presents the date and time on the connected DVR.
PC and Mac Client Software for Remote Viewing • Capture: Click to take a screenshot of the display screen. • HDD Reader: Click to playback / backup video from an external hard drive (not included) connected to the computer using a USB cable (not included). This allows you to quickly backup long segments of video, such as hours or days. • REC: Click to record live video onto your computer hard drive. • Large: Click to stretch the video to the edge of the gray area.
PC and Mac Client Software for Remote Viewing • Name: Enter the name you would like to use for your DVR. You can use your name, your company or business name, or anything of your choice. • IP / DDNS: Enter the DDNS address or IP address of your DVR. For the DDNS address, enter the Domain name/URL Request sent to you in the confirmation email, followed by .lorexddns.net (for example, tomsmith.lorexddns.net) • Port: Enter the HTTP port (default: 80) for your DVR. • ID: Enter a user ID for remote viewing.
PC and Mac Client Software for Remote Viewing Live Viewing Mode By default, the Client Software launches in Live Viewing mode. To use Live Viewing: View buttons 1 Click 2 Click the View buttons (for . Channel ) to view in example, Channel buttons Quad, 9-way split, or 16-way split (16-way split available on 16-channel only). 3 Click the Channel buttons to view channels in full-screen. 8-channel model shown NOTE: Audio is not available in Live Viewing.
PC and Mac Client Software for Remote Viewing Using the Pop-Up Calendar 1 Click to open the Pop-up Calendar to select the date and time. 2 Click to change the month. 3 Click to select a date. 4 Click to set the time or drag the slider to adjust time in 30 minute increments. 5 Click SET. The pop-up calendar closes. Drag slider to adjust time Pop-Up Calendar 6 Click , , , to control playback. Backup Mode Use Backup mode to copy recorded video data from your DVR to your PC or Mac.
PC and Mac Client Software for Remote Viewing 3 Under Start Time, click to open the pop-up calendar and select a date and time. Click the SET button. 4 Under Stop Time, click to open the pop-up calendar and select a date and time. Click the SET button. 5 Expanded calendar view Click Start to begin backup. It may take several minutes to complete the backup, depending on the length of video selected.
PC and Mac Client Software for Remote Viewing Changing Bitrate Speed 1 Click the Bitrate tab from Setup Mode. 2 Under Bitrate, select a bitrate speed. A higher bitrate speed improves the quality of the video stream but requires more bandwidth. If the video is taking a long time to update or is choppy, it is recommended to select a lower bitrate. Click Apply 3 Select bitrate speed Bitrate tab Click Apply to save your settings to the system. Enabling PPPoE 1 Click the PPPoE tab from Setup Mode.
PC and Mac Client Software for Remote Viewing 4 Click Apply to save your settings or click Clear to exit without saving. 5 To ensure your DDNS settings are saved on your system, disconnect the power adapter from the rear panel of your system. Allow the system to power down for 15~20 seconds. Reconnect the power adapter. NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address. This is normal for the DDNS system.
PC and Mac Client Software for Remote Viewing 4 In the Interval drop-down menu, select the minimum interval between event notification emails. For example, if you set the interval to 5 minutes, the DVR will only send alerts every 5 minutes when an event occurs. 5 Under the Receiver Email fields, enter the email address or addresses you would like alerts to be sent to. You can enter up to 3 email recipients. NOTE: You must enter a sender and receiver email address for email alerts to work.
PC and Mac Client Software for Remote Viewing • (Mac) Click the Font Option button and use the menu to change the font and font size. • (PC only) Use the Language drop-down menu to select the language for the camera titles. 4 Click Apply to save the new titles to your DVR. 5 Return to your DVR and refresh your screen by changing the display mode (single, quad, split-screen) to see the new titles. To save a camera title configuration (PC only): 1 Click Save File.
PC and Mac Client Software for Remote Viewing Manual Recording (PC Only) You can use the REC button to create a manual recording of the display area anytime during live viewing. NOTE: Manual recording is not available on Mac or via browser. To take a manual recording: 1 Click the REC button ( 2 Click the REC button again to stop recording. ). The REC button flashes to indicate manual recording is on. NOTE: Manual recordings are saved to C:\DVR_Backup.
PC and Mac Client Software for Remote Viewing 2 Click Speed Dome. Speed Dome controls open. Click X to close Speed Dome controls Click the Arrows to change the camera Pan and Tilt Speed Dome Controls NOTE: The Speed Dome controls are identical to the controls available through the DVR. For details, see “Controlling PTZ Cameras” on page 109. Using the HDD Reader (PC Only) The HDD Reader is used to backup and playback video saved on an external hard drive (not included).
PC and Mac Client Software for Remote Viewing To playback video using the HDD Reader: 1 Under Play Time, click and use the pop-up calendar to select a date and time to play back. 2 Select the channel you would like to playback and click to begin playback. 3 Click to pause playback and select another playback time.
DVR Netviewer: Viewing Your DVR Using a Web Browser DVR Netviewer: Viewing Your DVR Using a Web Browser DVR Netviewer is a built-in, browser based software for remotely connecting to your DVR. This section only covers how to connect to your DVR using compatible browsers. It assumes that you have completed all the steps in the section “Setting up your DVR for Remote Connectivity” on page 51 to configure your DVR for remote viewing over the Internet.
DVR Netviewer: Viewing Your DVR Using a Web Browser Use the following format to connect to your DVR using an IP address: http://, the IP address, and then colon and the HTTP port number (default: 80). See below for an example. http:// IP Address Colon HTTP port number Internet Explorer connected to a local IP address Connecting to the DVR over a LAN Using UPnP This DVR features UPnP for easy connection over a local area network (LAN).
DVR Netviewer: Viewing Your DVR Using a Web Browser Internet Explorer Remote viewing using Internet Explorer is supported on Internet Explorer versions 6 and higher. The instructions below describe how to connect to your DVR on Internet Explorer 6 through 8. See page 79 for instructions specific to Internet Explorer 9 and 10. ! You must port forward your router before you can connect to your system using a web browser (e.g.
DVR Netviewer: Viewing Your DVR Using a Web Browser 5 Click Install. DVR Netviewer launches. Internet Explorer 9 / 10 You must use compatibility mode to connect to your DVR using Internet Explorer 9 or 10. To view your DVR using Internet Explorer 9 or 10: 1 Open Internet Explorer. On Windows 8, you must use the Desktop version of Internet Explorer. NOTE: You must use the 32-bit version of Internet Explorer. From the Start Menu, click Internet Explorer. Do not click Internet Explorer (64-bit).
DVR Netviewer: Viewing Your DVR Using a Web Browser 6 Click Install in the attention bar. The page refreshes. Click Install 7 Re-enter your remote access ID and password and click Login. An install window appears. 8 Click Install. DVR Netviewer launches. Click Install Mozilla Firefox You must download an extension called IE Tab before Firefox can connect to your DVR. NOTE: The instructions and illustrations below serve as a guideline only.
DVR Netviewer: Viewing Your DVR Using a Web Browser 3 Next to the add-on called IE Tab V2, click Install to install the extension. 4 Click Restart now or restart Firefox manually. 5 Enter your DVR’s DDNS address or IP address into the address bar. 6 Right-click anywhere on the page, and then click View Page in IE Tab. The page refreshes. View page in IE Tab 7 In the ID and Password fields, enter your remote access ID (default: 9) and password (default: 3333) and click Login.
DVR Netviewer: Viewing Your DVR Using a Web Browser Google Chrome You must download an extension called IE Tab before Chrome can connect to your DVR. NOTE: The instructions and illustrations below serve as a guideline only. Google may change their browser interface without prior notice. ! You must port forward your router before you can connect to your system using a web browser (e.g. Google Chrome) To connect to your DVR using Chrome: 1 Open the Chrome browser and then click on >Tools>Extensions.
DVR Netviewer: Viewing Your DVR Using a Web Browser 4 Next to IE Tab, click Add to Chrome, and then click Install. Add to Chrome Install 5 Enter your DVR’s DDNS address or IP address in the address bar. 6 In the Chrome browser, click to open the IE Tab extension. • A secondary IE Tab address bar appears in the browser with the URL you typed in.
DVR Netviewer: Viewing Your DVR Using a Web Browser 8 You must install the ActiveX® plug-in for DVR Netviewer to function. Click the attention bar at the top of the main page and select Install this Add-on for All Users on This Computer.... DVR Netviewer will reset. Click the attention bar Select Install this Add-on for All Users on This Computer... 9 Re-enter your remote access ID and password and click Login. An installation window opens. Click Install 10 Click Install. DVR Netviewer connects.
Mobile Apps: Accessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: Port forwarding and DDNS registration are required before you can connect to the DVR using a mobile device. Different features are available on each mobile viewing device and application. Compatible Devices and Platforms Platform iOS Supported Versions and Devices iOS v. 4.
Mobile Apps: Accessing your DVR Using a Mobile Device iPhone / iPad App iPhone Users To connect to your DVR using the iPhone, you need to download and install the Lorex Live application from the App Store. ! You must port forward your router before you can connect to your system using a mobile device (e.g. iPhone/iPad) iPad Users To connect to your DVR using the iPad, you need to download and install the Lorex Live Plus application from the App Store.
Mobile Apps: Accessing your DVR Using a Mobile Device The Lorex Live Interface The Lorex Live interface allows you to view a single camera in windowed (portrait) or full-screen (landscape) view, switch between connected cameras, and playback recorded video.
Mobile Apps: Accessing your DVR Using a Mobile Device To playback recorded video on the iPhone: 1 Touch the right button at the bottom of the screen to access Playback Controls. Touch to open playback calendar Playback controls Touch here to access playback controls Select date and time for playback and touch Set 2 Touch the button next to Play Time to open the Playback Calendar. 3 Select the date and time for playback and touch Set. 4 Touch to begin playback.
Mobile Apps: Accessing your DVR Using a Mobile Device 5 Under ID and Password, enter the Remote Access user ID (default: 9) and Password (default: 3333) for the DVR. 6 Touch the Connect button at the top-right corner of the screen. • If you are asked if you want to save changes, touch YES to save your DVR’s information in the Address Book or NO to connect without saving your DVR’s information. 7 The iPad connects to your DVR and displays streaming video. To disconnect from your DVR, touch Exit.
Mobile Apps: Accessing your DVR Using a Mobile Device Using the Address Book on the iPhone / iPad The Address Book can save the device information for multiple Edge Series DVRs. This means you can easily switch between multiple DVRs located in your home, business, or elsewhere without having to re-enter the address or password. On the iPad, the Address Book is shown on the left of the DVR Setup screen. On the iPhone, the Address Book is a separate window.
Mobile Apps: Accessing your DVR Using a Mobile Device Accessing Backed up Video on the iPad For instructions on how to back up video, See “Backup Mode” on page 67. Backed up video files can be accessed using the Backup File list. To access backed up video files: 1 While you are logged into the DVR or from the DVR setup screen, touch the Backup File button ( ). The Backup File list opens.
Mobile Apps: Accessing your DVR Using a Mobile Device Android App To connect to your DVR on an Android phone or tablet, you need to download and install the Lorex Mobile Edge app from the Google Play Store. NOTE: You must have Android v. 2.1 or higher to use Lorex Mobile Edge. The instructions below may differ depending on the model of your Android device. ! You must port forward your router before you can connect to your system using a mobile device (e.g.
Mobile Apps: Accessing your DVR Using a Mobile Device Lorex Mobile Edge Viewing Interface Tap inside video area to view in full-screen landscape mode Touch to access camera Selection Screen Touch to switch cameras Touch for Setup Menu (see below) Touch to View menu Lorex Mobile Edge shows a single camera view. When you connect to your DVR, Lorex Mobile Edge opens to the Information screen. The Information screen shows you the bitstream and frames per second (FPS) for your connection.
Mobile Apps: Accessing your DVR Using a Mobile Device Playback Mode Use Playback mode to view recorded footage from your DVR on your Android device. Select camera Return to playback controls Select playback time Rewind Pause Play Rewind To use Playback mode: 1 Tap Menu ( 2 To select a camera for playback, touch Camera, touch the camera you would like to playback from, and then touch Playback. 3 Tap Play Time. Use the on-screen calendar to select the playback time then touch Set.
Mobile Apps: Accessing your DVR Using a Mobile Device PTZ Controls You can control your PTZ cameras (not included) and configure PTZ presets from your Android device. NOTE: Before you can use PTZ controls, you must connect a PTZ camera to your DVR. See “Appendix C: Connecting PTZ Cameras” on page 108. To control your PTZ cameras (not included) from your Android device: • From Live View, press Menu ( )> Setup ( • Use the on-screen PTZ controls. )>PTZ.
Mobile Apps: Accessing your DVR Using a Mobile Device Address Book The Address Book can save the device information for multiple Edge Series DVRs. This means you can easily switch between multiple DVRs located in your home, business, or elsewhere without having to re-enter the address or password. To connect to a DVR in your Address book: 1 Tap the name of the DVR. 2 Tap Connect. To add a DVR to your Address Book: 1 Tap Add. 2 Input the device information for your DVR. 3 Tap Save.
Mobile Apps: Accessing your DVR Using a Mobile Device Blackberry App To connect to your DVR using a Blackberry smartphone, you must download and install the Mobile View Application from www.lorextechnology.com. ! Requirements: • Blackberry 8900, 9000, 9700, or 9800 • Blackberry Desktop Software You must port forward your router before you can connect to your system using a mobile device (i.e Blackberry 9000) NOTE: Lorex does not support Blackberry Desktop Software.
Mobile Apps: Accessing your DVR Using a Mobile Device 6 Click Import Files. Import Files Apply 7 Locate the folder where you extracted the Mobile Viewer install files. Select the Mobile View install file (ends in an .alx extension), and then click Open to install the file. 8 Click Apply to complete the installation. • Wait for the installation to complete. NOTE: For support on installing Blackberry applications, consult your Blackberry smartphone’s user’s manual or visit www.blackberry.com.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 Open the MobileView application. MobileView Opening Mobile View 4 Under IP/DDNS, enter the DVR’s DDNS address in full (e.g. tomsmith.lorexddns.net)1. 5 Under PORT, enter the DVR’s HTTP port. 6 Under ID, enter the remote access user ID for the DVR. 7 Under PASSWORD, enter the Connecting to your DVR remote access password for the DVR. • If you would like Mobile View to save your user ID and password, check Keep Me Signed In.
Mobile Apps: Accessing your DVR Using a Mobile Device To change the channel view: • Press the number keys to jump to the desired channel (for example, press 3 to switch to channel 3). Channel 1 Channel 3 Connecting to your DVR Viewing Tips: • If you have wireless internet access at home, you may switch your Blackberry into WiFi mode. This allows you to monitor your system without incurring data charges on your 3G data plan.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 Select Advanced Options > TCP/IP Opening APN settings menu 4 Select the checkbox beside APN Settings to enable APN. Example APN address Enabling APN settings 5 Beside APN, enter your APN. You must obtain the APN from your local service provider. 6 Exit to save your settings.
Appendix A: System Specifications Appendix A: System Specifications EDGE2 Series SYSTEM PLAYBACK Operating System: Linux (embedded) Playback Display: 1,4,9 (8ch), 1,4,9,16 (16ch) Pentaplex: Simultaneous View, Record, Playback, Backup & Remote Configuration Instant Playback: for quick review of log events Number of Channels: 8/16 Channel Inputs/Outputs Video In: 8/16 x 1Vp-p, CVBS, 75ohms, BNC VGA Out: VGA compatible HDMI Out: HDMI compatible Audio In: 1 Line in(RCA) Audio Out: 1 line o
Appendix A: System Specifications EDGE3 Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
Appendix B: Assigning a Fixed IP to your DVR Appendix B: Assigning a Fixed IP to your DVR When connecting to your DVR through a local area network (LAN), you have the option of connecting to your system by entering the local IP of the DVR in a web browser. The local IP of your DVR is like your home’s address. If someone wants to visit you, they need to know your home address. Similarly, the local IP of your DVR is your DVR’s address. The problem arises when the local IP address of the DVR changes.
Appendix B: Assigning a Fixed IP to your DVR DHCP Scope A DHCP scope is a range of IP addresses that your router can immediately assign to devices. A common DHCP scope is 100-255, although this varies between router models (check your router’s owner’s manual for more information). If the DHCP scope is 100-255 and the router’s IP address is 192.168.1.1, this means that devices that connect using DHCP will be given an address in the range of 192.168.1.100 to 192.168.1.255. IP addresses between 192.168.1.
Appendix B: Assigning a Fixed IP to your DVR 3 Under DHCP Server Setting, locate the Start IP Address. This value is the first IP address that the router will assign to devices that connect with DHCP. This means that you can assign any IP address to your DVR that is lower than this value. Start IP Address 192.168.0.100 DHCP Scope: 192.168.0.100192.168.0.255 Step 2 of 3: Disable DHCP on the DVR and Assign a Local IP Address Outside the DHCP Scope to open the Main Menu, and then click .
Appendix B: Assigning a Fixed IP to your DVR 5 To confirm that the new port number is saved on your system, press the front panel or remote control to view the System Information button on the IP address DHCP disabled Confirm the new IP address You have now assigned a fixed IP address to your DVR. The DVR will always be assigned the same IP address, even if the DVR or router is restarted.
Appendix C: Connecting PTZ Cameras Appendix C: Connecting PTZ Cameras You can connect RS-485 PTZ cameras (not included) to the RS-485 port on the rear panel. 1 To connect a PTZ camera to the DVR: Connect the Transmit+ (TX+) cable to the + side of the RS-485 port on the rear panel. 2 Connect the Transmit- (TX-) cable to the - side of the RS-485 port on the rear panel.
Appendix C: Connecting PTZ Cameras 8 Click Protocol and scroll up/down to select the PTZ protocol for your camera. 9 Right-click until you have exited all menus to save your changes. Controlling PTZ Cameras 1 To access PTZ controls locally on your DVR: Select the channel that your PTZ camera is connected to. If your DVR is in Split-Screen view, click the channel for your PTZ camera to view it in Full-Screen / Single-Channel mode. 2 Click . PTZ controls appear.
Appendix C: Connecting PTZ Cameras Creating PTZ Presets 1 Adjust the camera position and zoom as needed. 2 Click SET. The presets available turn blue. 3 Click the number of an available preset to save the camera position to that preset. Loading PTZ Presets • Click the number of the preset you would like the camera to go to. Deleting PTZ Presets • Click CLEAR then click the number of the preset you would like to delete.
Appendix D: Recording and Playing Audio Appendix D: Recording and Playing Audio The DVR is capable of recording one audio channel, which can be assigned to any available camera channel. Audio recording requires an audio-capable camera (not included) or self-powered microphone (not included). The DVR can play audio from self-powered speakers (not included) or from an HDMI TV or monitor (not included) with internal speakers.
Appendix D: Recording and Playing Audio 6 Click Audio, and then scroll up / down to select the channel your camera is connected to. • If you are using a self-powered microphone (not included) select the channel you would like to record audio to. 7 Right-click to save your changes and return to the Record Menu. Continue Video Frame Rate Menu right-clicking to exit all menus and return to live viewing.
Appendix E: Mounting the DVR to a VESA Mount Appendix E: Mounting the DVR to a VESA Mount The DVR is designed to mount to the back of most LCD monitors with a VESA mount. You may also mount it to a wall or leave the system in a standard horizontal or vertical position. ATTENTION: You can only mount the DVR to an LCD monitor or TV that has a VESA mount and an independent stand, with clear access to the VESA mount holes.
Appendix F: Replacing the Hard Drive Appendix F: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.lorextechnology.
Appendix F: Replacing the Hard Drive 4 Hold the hard drive in place with your hand and carefully turn the DVR over. Remove the hard drive screws (4x) on the bottom panel of the DVR. It is EXTREMELY IMPORTANT that you hold the hard drive in place while turning the DVR over and removing the bottom panel screws. Not holding the hard drive can break the DVR.
Appendix F: Replacing the Hard Drive 5 Carefully slide the hard drive back until it is clear of the SATA connector and lift it out of the DVR. SATA connector Replacing the Hard Drive To replace the hard drive: 1 Place the hard drive into the DVR. Make sure to align the SATA ports on the hard drive with the DVR SATA connector. Hard drive SATA ports DVR SATA connector 2 Slide the hard drive onto the DVR SATA connector. 3 Hold the hard drive in place with your hand and carefully turn the DVR over.
Appendix F: Replacing the Hard Drive 4 Carefully turn the DVR back over. 5 Hold the top panel of the DVR at an angle, and insert the panel edges under the lip on the front panel. Lower the top panel onto the DVR. 6 Replace the screws (2x) on each of the side panels of the DVR. 7 Replace the single screw on the back panel of the DVR. You must format the hard drive for the DVR to detect it. For details, see “Formatting the Hard Drive” on page 117.
Appendix G: Upgrading Firmware Appendix G: Upgrading Firmware Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you can download them for free from www.lorextechnology.com Prior to upgrading your system’s firmware, you must first format your USB flash drive (not included) so it will function properly with the DVR. ATTENTION: Formatting erases all data on the USB flash drive. This step cannot be undone.
Appendix G: Upgrading Firmware 6 The system checks the USB flash drive for a compatible firmware file and asks you to confirm the upgrade. Click Yes to begin the firmware upgrade. DO NOT unplug the DVR or disconnect the USB flash drive while the upgrade is installing. The system will prompt you when the upgrade is complete. 7 When the upgrade is completed, remove the USB flash drive from your DVR and disconnect the power adapter to power off your DVR. Reconnect the power adapter.
Appendix G: Upgrading Firmware 4 Click the Delete all button. NOTE: Clicking the Delete all button clears all internet history, temp files, cookies, and saved form data. 5 Click Yes on the prompt. 6 Click Close and then click OK to exit and save your changes. 7 Restart Internet Explorer. 8 After you have cleared your internet cache, reconnect to your DVR. You may have to re-install ActiveX plug-ins upon initial connection.
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
Troubleshooting Troubleshooting (Continued) Error • There is no picture on the monitor/TV after connecting it to the DVR Possible Causes Solutions • Monitor/TV not detected by DVR • Power off the monitor and DVR. Power off the monitor and DVR.
Troubleshooting Troubleshooting (Continued) Error • There is no picture on selected channels / camera picture is not being displayed Possible Causes • Camera cables are loose or have become disconnected Solutions • Check the camera power/video cable and connections • Disconnect and reconnect the cable at the system and at the camera • Try moving the camera to another channel or use another cable • Camera Covert setting may be enabled • For details, see “Configuring the Covert Setting (Hidden Cameras)”
Troubleshooting Troubleshooting Remote Connections Error • Cannot connect to the DVR on a local network Possible Causes Solutions • DVR not connected to router • Connect an Ethernet cable from the DVR LAN port to your router, then disconnect and reconnect the power adapter from the DC 12V port on the DVR • DVR and computer not on same network • Ensure your DVR and computer are connected to the same router • If your computer is using a WiFi network, try connecting it to the router using an Ethernet ca
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