DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 3.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS RETAIL INDUSTRY www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.
Thank you for purchasing the ECO Blackbox Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH014 (4-channel) • LH018 (8-channel) • LH016 (16-channel) • LH014H (4-channel ECO Blackbox+) • LH018H (8-channel ECO Blackbox+) • LH016H (16-channel ECO Blackbox+) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.
NEED HELP? CO NTACT US F I R S T DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support. 2 Easy Ways to Contact Us Online: Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at www.lorextechnology.com/support For all other matters, visit www.lorextechnology.
VIEW YOUR WORLD™ VOIR VOTRE MONDEMD VEA SU MUNDO™ ¿NECESITA AYUDA? BESOIN D’ASSISTANCE? COMUNÍQUESE PRIMERO CON NOSOTROS COMMUNIQUEZ D’ABORD AVEC NOUS NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Por favor, registre su producto en www.lorextechnology. com para recibir actualizaciones del producto y asistencia técnica. Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.
B E F O R E Y O U S TA R T Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video Tutorials are available on our web site at www.lorextechnology.
AVANT DE COMMENCER ANTES DE EMPEZAR Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit. Cerciórese de por favor colocar su producto en www.lorextechnology.com para recibir actualizaciones y la información del producto y soporte técnico.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. General Precautions 1.
Installation (Continued) Service 10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
ECO Blackbox Series Features Digital Video Recorder Features • H.
ECO Blackbox+ Series Features Digital Video Recorder Features • H.264 video compression1 • HDMI output (HDMI cable included for – simple connection to HDTVs)2 • Real time recording resolution: 4ch: 960x480 (960H), 8/16ch: 480x240 (WCIF) • 960H (960x480) recording resolution capable3 • Pentaplex operation - View, Record, Playback, Back Up & Remotely Control the system simultaneously • 24/7 100% Duty cycle hard drive pre-installed • PTZ cameras supported (RS485).
x
TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 DVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel (All Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ECO Blackbox Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Adjusting Remote Connectivity Streaming Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Adjusting Sub-menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Changing the Save Directory of Screenshots or Recorded Video . . . . . . . . . . . . . . .
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 iPhone / iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Step 1 of 3: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Step 2 of 3: Configuring Lorex Mobile ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xvi
Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER) 12V DC POWER SUPPLY REMOTE CONTROL (may not be exactly as shown) USB MOUSE ETHERNET CABLE HDMI CABLE (BLACKBOX+ SERIES ONLY) QUICKSTART GUIDES DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
DVR Overview Front Panel (All Models) 1 2 1 IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. 2 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. ECO Blackbox Series 4-Channel 1 2 3 5 4 6 8 9 8 9 7 8-Channel 1 2 3 4 5 6 7 1 Video Input: Connect BNC cameras. 2 Video Output: Outputs the DVR interface to a BNC connection.
mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control. NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection). 3 Audio Input: Input for 1 RCA audio-enabled camera (not included). 4 Audio Output: Output for 1 RCA audio channel (e.g. speakers). 5 VGA: Connect a VGA monitor (not included) to view the system interface. 6 LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
ECO Blackbox+ Series 4-Channel 1 2 3 7 4 5 6 8 9 10 8-Channel 1 7 2 3 4 5 6 8 9 10 1 Video Input: Connect BNC cameras. 2 Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control. NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e.
16-Channel 1 2 4 3 6 5 9 7 8 12 10 11 1 Video Input: Connect BNC cameras. 2 Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control. NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection).
Basic Setup Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video In ports on the rear panel of the DVR. 8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port. Step 2: Connect the Mouse • Connect a USB mouse (included) to one of the USB ports on the DVR. 8-channel model shown Front panel USB port Rear panel USB port Step 3: Connect the Ethernet Cable • Connect an ethernet cable (included) to the LAN port on the rear panel of the DVR.
Basic Setup Step 4: Connect the Monitor • Connect a VGA cable (not included) from the VGA port to the monitor. OR • ECO Blackbox+ Series only: connect the included HDMI cable from the HDMI port to your HDTV or monitor. 8-channel model shown VGA 16-channel ECO Blackbox+ shown HDMI port (featured on ECO Blackbox+ only) Step 5: Connect the Power Adapter and Power on the DVR • Connect the included power adapter to the DC 12V port.
Basic Setup Step 7: Set the Time • Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence. • For details on setting the system time, see “Setting the Date and Time” on page 19. Default System Password & Port Numbers By default, the system user name is admin and the password is 000000. Passwords are disabled by default and are not required to access the Menu Bar or Main Menu.
Basic Setup Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera. Installation Tips • Mount the camera where the lens is away from direct and intense sunlight.
Basic Setup Connecting BNC Cameras to your DVR 1 Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. 2 Connect the female power connector on the BNC extension cable to the power adapter. 3 Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR. 4 Plug the camera power adapter to a power outlet.
Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the DVR. 8-channel model shown Front panel USB port 1 Rear panel USB port Use the mouse buttons to perform the following: • Left-Button: Click to select a menu option. During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen; double-click the channel again to return to Split-screen View.
Remote Control Remote Control You can also control the DVR using the included remote control. 1 Number Keys (1-0): Press to select the desired channel in Full-screen View. Press 1+0 for channel 10, 1+1 for channel 11, etc. : In Live Viewing Mode, press to open Split-screen View. Press repeatedly to switch between split-screen viewing modes. • MENU: Press to open the Main Menu. In menus, press to go back / exit menus.
Remote Control 16-Channel Remote Control NOTE: This remote control is only included with the ECO Blackbox 16-channel model (LH016). 1 2 REC: Press to resume recording after recording has been stopped. • SEARCH: Press to open the Search menu. • Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc. • 0: Press three times to switch the mouse and system interface between VGA and BNC monitors.
Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time M C 2. Record Status 3. Channel number / Channel Title C C 1 Date & Time: Displays the date and time on the system. 2 Record Status: Displays the current recording status of the system: C=continuous (normal recording); M=motion recording; A=alarm recording (16-Channel ECO Blackbox+ only).
Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: 1 Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. Split screen Main Menu PTZ PIP1X1 PIP1X2 Zoom Search Menu Lock Start / Stop PTZ Cruise Sequence Volume Start/Stop Recording Menu Bar Icons • Main Menu: Opens the Main Menu. • Lock: Click to Lock the Main Menu unless the password is entered.
Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: 1 Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled). • The Virtual Keyboard opens.
Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. NOTE: Zoom Mode is not supported on the 16-channel model of ECO Blackbox (LH016). To use the Zoom Mode: 1 In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).
Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. NOTE: Picture in Picture Mode is not supported on the 16-channel model of ECO Blackbox (LH016). To use Picture in Picture Mode: 1 ) or PIP1X2 button ( ).
Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1 Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( 2 ). Click System.
Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: 1 Click the DST Setup button. DST Setup 2 Configure the following: • Daylight Saving Time: Select Enable. • Time Offset: Select the number of hours the system should move forward or backward when DST occurs. • Daylight Saving Time Mode: Select Week or Date.
Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time. NOTE: A constant Internet connection is required to use the NTP feature. To enable NTP: 1 Right-click to open the Menu Bar and click the Main Menu button ( 2 Click System. Beside NTP, click Setup. ).
Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • C . Recording—Continuous: Normal, continuous recording. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Configuring Hard Drive Settings” on page 50.
Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: 1 Right-click to open the Menu Bar and click the Record Search button ( Search tab opens. 2 Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. • Search Date: Enter the month, date, and year you wish to search for video.
Playback and Backup To search for recorded footage on the DVR: 1 Right-click to open the Menu Bar and click the Record Search button ( Search tab opens. 2 Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. • Search Date: Enter the month, date, and year you wish to search for video. 3 Click the Search button. Your search results appear in the calendar. In the top portion of the calendar, results are shown for each day in the month.
Playback and Backup Using the On-Screen Playback Controls 1 Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control. Playback controls Reverse playback Fast Forward Slow Motion Play Pause / Frame by Frame • Click the playback controls to play, pause, fast forward, rewind, and slow down playback. • Drag the slider to adjust the volume (audio capable camera required, not included). Click Mute to mute the audio.
Playback and Backup Advanced Playback Controls (ECO Blackbox+ Series Only) The ECO Blackbox+ has advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.
Playback and Backup Controlling the Time Range of the Playback Bar (ECO Blackbox+ Series Only) The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00). You can change the time range to narrow in on a specific time. To control the time range of the Playback bar: 1 During Playback mode, click to open the time range controls.
Playback and Backup 3 Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Zoom icon Right-click to exit and select a different zoom area • The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area. • Click inside the box and drag to move the zoom area.
Playback and Backup 5 A confirmation window appears, showing information about the backup file you are about to create. Click Backup to confirm. Wait for the file to be saved. Backup For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 91 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 93. Backing Up Video You can back up video to a USB flash drive (not included) connected to the DVR.
Playback and Backup 6 Click to scroll through the list of videos. The videos are named by time. Videos are "packed" into 15 minute - 60 minute increments. 7 Click the BAK checkbox beside the video you wish to back up. 8 Click Backup. Wait for the backup to finish before removing the USB memory drive. NOTE: To change the duration of how often a file is "packaged", see “Configuring Backup File Duration (Pack Duration)” on page 40.
Playback and Backup 2 Click Open and then locate the backed up video file on your hard drive. Open 3 Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. Open 4 Click Start to convert and save the file in the default save folder. • Or click Save As to select a desired save folder, then click Start to convert the file. Save As Start 5 Locate the file in the folder you selected in step 4.
Managing Passwords Managing Passwords ATTENTION: By default, the system user name is admin and the password is 000000. Passwords are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions. By default, you do not need to enter a password to access the system using the browser-based remote software. When you first startup your system, you are technically logged in as the ADMIN (system administrator) account.
4 Configure the following: • User Name: Enter the desired admin user name. • Password Enable: Select Enable to enable system passwords. • Password: Enter your desired password. • Confirm: Re-enter the password. 5 Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to.
Managing Passwords 4 Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. 5 Click Apply to save your settings. 6 Right-click and then click Edit. 7 Configure the following: • User Name: Enter the desired user name. • User Enable: Select Enable to enable the user account.
Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( ). NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu. 1 Display: Configure display options (e.g. camera color settings, camera title, video output). 2 Search: Search for recorded video and log files on the system. 3 Alarm: Configure motion detection settings.
Using the Main Menu Display • U-L: Upper left hand corner. • D-L: Lower left hand corner. • U-R: Upper right hand corner. • D-R: Lower right hand corner. • OFF/Disable: Do not display the channel name. The display menu allows you to configure camera image settings and video output settings. TIP: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All. Click the Copy button to copy the setting across all channels.
Using the Main Menu 3 4 Changing the Video-out Resolution In the Covert drop-down menu, select Enable. 1 Click the Output tab. Click Apply to save your settings. 2 Click the drop-down menu beside VGA Resolution and select the output resolution. 3 Click Apply to save your settings. 4 Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK. 5 The DVR restarts and asks you to confirm the new resolution. Click Yes to confirm or No to revert to the old resolution.
Using the Main Menu Adjusting the Video Margin 2 If you connect your DVR to a BNC monitor, you can adjust the video margins. In the Channel drop-down menu, select the channel you wish to configure. Privacy Zone NOTE: You must select the BNC output mode to adjust the margins. Press 0 on the remote control three times to switch the output mode between BNC mode and VGA mode. When BNC mode is selected, the mouse cursor appears on the BNC monitor. To adjust the video margin: 1 Click the Output tab.
Using the Main Menu You will need to disable View Setup to return to normal operation. • Click on the edge of a privacy area and drag to resize a privacy area. • Right-click when you are finished to exit. 5 (Optional) Use the drop-downs next to Copy to copy privacy areas to another channel or all channels. Click the Copy button to copy privacy areas. 6 Click Apply to save your settings.
Using the Main Menu Record Changing the file size changes the duration of backed up files. For example, if you select 15 minutes as your file size, the system stores video files in 15 minute durations. The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording. Configuring the Recording Schedule (Continuous and Motion) Configuring Pre-recording Settings 1 Select the Rec Para tab.
Using the Main Menu 4 (Optional): Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. 5 (Optional): Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule. 6 Click Apply to save your settings. to select D1 unless you have cameras that are 960H-capable. NOTE: If you change this setting, the DVR will restart when you save changes.
Using the Main Menu 5 6 7 Search Under the FPS drop-down menu, select the number of frames per second you want the DVR to record on each channel. (Optional) Use the Copy and Copy To drop-down menus to copy recording settings to one or all channels. Click Copy to copy recording settings. The Search menu allows you to search for saved video on your system for playback and backup. Searching for Video on the System 1 Click Apply to save your settings.
Using the Main Menu 6 7 8 Backing up Video Files Click on the hour of the video you want to playback. Select the channel or channels you want to playback. You can back up video files on your USB flash drive. To back up video files: 1 Perform a search. 2 Insert a blank USB flash drive into one of the USB ports. 3 Click on the desired date you wish to back up. 4 Click the Backup button. A list of files appears in the Log menu. Click Play to begin playback.
Using the Main Menu 1 To perform an Event Search: Using the Log Search Click the Event Search tab. A log search allows you to search system event logs. To perform a Log search: 1 Click the Log tab. 2 3 4 44 Configure the following: • Search Date: Enter the Month, Date, and Year. • CH: Select the channels you wish to search. • Search Time: Enter the time range you wish to search. • Type: Select the recording type you wish to search for.
Using the Main Menu Network 3 Click Apply to save your settings. The Network menu allows you to configure the system’s DDNS and network settings. 4 Right-click until you exit all menus. You will be prompted to restart. Enabling Auto Port Forwarding Auto Port Forwarding allows the DVR to open required ports on your router. This feature only works on certain router models.
Using the Main Menu 2 In Client Port, enter the desired Client Port (default: 9000). 2 Configure the following beside the desired channel: • Video: Select Enabled or Disabled. If you select Disabled, you will not be able to view the channel when connecting remotely to the system. • FPS: Select the desired frames per second. • Bitrate/Quality: Select the desired video bitrate. • Audio: Select or deselect the checkbox to enable or disable the system from streaming audio when viewing the system remotely.
Using the Main Menu If you want to use Lorex’s email server (recommended): 1 In the Email drop-down menu, select Default. • Sender Password: Enter your email server’s password. • Receiver Email: Enter the recipient’s email address. • Interval: Enter the interval the DVR waits before sending a new email notification. Select Default 2 Click Apply to save your settings.
Using the Main Menu Alarm • The default Mobile port is 1025. This must be port forwarded on your router to enable remote access. Note that 1025 is represented as "01025". 4 The Alarm tab allows you to configure Motion Detection settings. Click Apply to save your settings. Right-click until you have exited all menus. You will be prompted to restart.
Using the Main Menu • Sensitivity: Select motion sensitivity. The greater the number, the greater the sensitivity. • Show Message: Select the checkbox if you want the system to display a system message when an alarm triggers. • Buzzer: Select the duration the system will "beep" when motion is detected. Or select OFF to disable the "beep" during motion events. • Send Email: Select the checkbox if you want the system to send email notifications if an alarm triggers. Email notifications must be configured.
Using the Main Menu Device 3 The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive (not included). • For details on connecting PTZ cameras (not included), see “Appendix B: Connecting a PTZ Camera” on page 112. NOTE: If overwrite recording is enabled, the system’s hard drive automatically re-writes the hard drive’s oldest content (first in first out). 4 ATTENTION: Formatting a USB flash drive erases all data on the drive.
Using the Main Menu System The System tab allows you to configure the system time and user accounts. • For instructions on how to set the system time, including how to setup automatic Daylight Savings Time adjustments or NTP, see “Setting the Date and Time” on page 19. Changing Video Output - NTSC & PAL To change the video output: 1 In the Video Format drop-down menu, select NTSC or PAL.
Using the Main Menu Viewing System Information Advanced • Click the Info tab. The Advanced menu allows you to update system firmware, load system defaults. Configuring the "Auto Reboot" feature Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability. To enable the Auto Reboot feature: 1 Select the Maintain tab. ATTENTION: Do not make any changes to the MAC Address field.
Using the Main Menu Upgrading the System Firmware Restoring to Factory Default Settings Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you can download them for free from www.lorextechnology.com. To upgrade the system firmware: 1 In your web browser, visit www.lorextechnology.com and search for the model number of your DVR (check the label underneath your DVR for the model number). Download the free firmware upgrade if one is available.
Using the Main Menu 6 Click OK to return to the menu. 7 Right-click until you have exited all menus. The DVR prompts you to restart. To configure system warnings: 1 Click the Events tab. Restarting or Shutting Down the DVR 1 To restart or shut down the DVR: Right-click to open the Menu Bar and click the Main Menu button ( ). 2 Click Advanced. 3 Click Reboot or Shut Down. 2 Configure the following: • Event Type: Select the event that triggers the system to send out a notification.
Using the Main Menu Saving Your System Configuration to a USB Flash Drive (ECO Blackbox+ Series Only) Loading a System Configuration from a USB Flash Drive (ECO Blackbox+ Series Only) The DVR allows you to save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings. 1 Insert a USB flash drive (not included) that contains a saved configuration to a USB port. See above for details on how to save your DVR configuration.
Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The system features a built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet Explorer® (PC) or Safari® (Mac). There is also a client software for PC provided on the CD (see “Lorex Client 11: Client Software for PC” on page 67 for details).
Setting up your DVR for Remote Connectivity Accessing your DVR within a Local Network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity. NOTE: To complete the steps below, your computer must be on the same network as your DVR. NOTE: Except where noted, the instructions below are the same for PC and Mac.
Setting up your DVR for Remote Connectivity 2 Write down the IP Address and HTTP Port number of the DVR. • A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as three digits. For example, "005" is the same as "5". • Write down the port number beside HTTP Port. Step 3 of 3: Enter the DVR’s Local IP Address into the Browser Follow the steps below to confirm connectivity over a local network on a PC or Mac.
Setting up your DVR for Remote Connectivity 3 An attention bar prompts you to install ActiveX® plug-ins. You must install the ActiveX® plug-in to connect to your DVR. Click inside the attention bar, and select Install this Add-on for All Users on This Computer to install the plug-in. Select Install this Add-on for All Users on This Computer Click inside the attention bar • If you are connecting using Internet Explorer 9, the attention bar appears on the bottom of the screen.
Setting up your DVR for Remote Connectivity 3 Click Download to download the plug-in for Safari. Click Download 4 Click the downloads button ( ) on the top-right corner of Safari. Right-click SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears. Right-click SurveillanceClient.dmg and click Open 5 Double-click SurveillanceClient and follow the on-screen instructions to install.
Setting up your DVR for Remote Connectivity Step 1 of 4: Port Forwarding You must port forward the HTTP, Client, and Mobile ports (default: 80, 9000, and 1025) on your router before you can remotely connect to your system. There are several methods to port forward your router: • Use the Lorex Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the required ports (see CD for details). For instructions on how to use the Easy Connect Wizard, see the Easy Connect manual on the CD.
Setting up your DVR for Remote Connectivity 2 The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account. Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your product for warranty. Click Warranties NOTE: Warranty registration is required to register for DDNS.
Setting up your DVR for Remote Connectivity 5 Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number. Click Save Warranty.
Setting up your DVR for Remote Connectivity 7 A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS 8 Configure the following: Select your product warranty Enter a Device Name of your choice Enter the product’s MAC address Enter the web site address that will be used to connect Click Save • Product Warranty: Select the product warranty you created in the previous steps. • Device Name: Enter a name for your device.
Setting up your DVR for Remote Connectivity • URL Request: Enter the web site address that will be used to connect to your Lorex product. For example, if you enter tomsmith, the address to access your video will be http://tomsmith.lorexddns.net 9 Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to enable remote access to your system.
Setting up your DVR for Remote Connectivity Step 4 of 4: Enter the DDNS Address into the Browser NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect. To access your DVR remotely, enter the DDNS address that you created earlier into Internet Explorer (PC) or Safari (Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by .lorexddns.net, a colon, and then the HTTP port number of your DVR.
Lorex Client 11: Client Software for PC Lorex Client 11: Client Software for PC Lorex Client 11 is a client software for PC that allows you to connect to your DVR on a PC and view your cameras from anywhere in the world. NOTE: Before you can connect to your DVR over the Internet, you must complete port forwarding and DDNS setup. For details, see steps 1, 2, and 3 under “Accessing your DVR Remotely over the Internet” on page 60.
Remote Viewing Interface Remote Viewing Interface Upon login, the Live tab opens. The Remote Viewing interface is the same on PC or Mac. 1 2 7 6 3 4 5 1 Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. • Playback: View saved video footage. • Remote Setting: Configure system and networking options. • Local setting: Configure where local files are stored on your hard drive. • Logout: Exits remote viewing.
Remote Viewing Interface 3 Viewing options: : Click to open all connected channels. • • : Click to close all connected channels. Note that the system continues to record when you close channels remotely. • : Previous page. • : Next page. • : Click to open the selected channel in full screen view. • : Click to select the desired split-screen viewing options. 4 Split screen viewing: Click the desired viewing mode. 5 Mute: Click to mute audio.
Remote Viewing Interface 2 A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder. If you receive an error taking a screen shot: You may receive an error when taking a screen capture. This is caused by an Internet Explorer security setting. 1 To reduce the security setting in Internet Explorer: Click on Tools>Internet Options. (In IE9, click the gear icon on the top-right corner). 2 Click the Security tab.
Remote Viewing Interface To show or hide video in the main video window: 1 Click beside the channel number to show a channel. Click again to hide the channel. Click here to show or hide video Adjusting Sub-menu Options The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio. To open the sub-menu: 1 Right-click on a desired channel. A sub-menu opens. 2 Click on one of the following: • Show Bit rate: Displays video bit rate.
Remote Viewing Interface 3 Select the desired save directory, and then click OK. 4 Click Save to save your changes. Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file. This does not affect the format of video files that are backed up locally on the DVR (i.e. using a USB flash drive). NOTE: This feature is not available via Mac.
Remote Viewing Interface Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras (not included). • For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ Camera” on page 112. To control the PTZ settings on the DVR: 1 From the Live tab, double-click to select the channel the PTZ camera is connected to. 2 Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera.
Remote Viewing Interface Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: 1 Click the Playback tab. Playback tab 2 In the calendar window, click the desired month, year, and date. Select month and year Select date 3 Under the Type drop-down menu, select the desired recording type you wish to search for (Continuous, Alarm, or All). 4 Select the channels you wish to search.
Remote Viewing Interface Video Playback Controls Playback window Video content Drag the line left or right to select the playback time Volume Pause Play Step Forward Download content Video slider Stop Screen Capture Stop all video • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame. • Video Slider: Drag the slider control the playback speed. • Download Content: Allows you to download recorded videos to your computer hard drive.
Remote Viewing Interface 2 Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. • Covert: Enable or Disable covert recording. Covert recording will hide the channel on the DVR’s local display. You will be able to see the channel when you log in remotely. • Show Time: Select Enable or Disable to show or hide the time on the DVR’s local display.
Remote Viewing Interface Configuring Recording Parameters 1 To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. 2 Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. • Pack Duration: Select the duration of each saved file on the system. For example, if you select 15 minutes, then every file will contain 15 minutes of footage.
Remote Viewing Interface 3 Click the recording grid, and select the type and duration of recording. • 16-Channel ECO Blackbox+ Only: An additional row is shown in the chart for Alarm recording. Alarm recording requires external alarm devices (not included). 4 (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule.
Remote Viewing Interface Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information. To configure basic network settings: 1 Click the Remote Setting tab, and click Network. 2 Configure the following under Basic Configuration: • Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet Mask, Gateway, and DNS settings.
Remote Viewing Interface 2 Configure the Substream settings: • Channel: Select the channel you wish to apply the settings to. • Resolution: Select the desired recording resolution. • FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing. • Bit Rate: Select the desired video bit rate. • Audio: Select whether you want the system to record audio (audio cameras required, not included).
Remote Viewing Interface • SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol. • SMTP Port: Enter your SMTP address. • SMTP Server: Enter your SMTP Server. • Sender Email: Enter the sender email address. This can be any address of your choice. • Sender Password: Enter your email server’s password. • Receiver Email: Enter the recipient’s email address. • Interval: Enter the interval the DVR waits before sending a new email notification. 2 Click Save to save your settings.
Remote Viewing Interface Configuring DDNS Settings 1 To configure DDNS settings: Click the Remote Setting, and click DDNS. 2 Configure the following: • DDNS: Select Enable or Disable. • In the Server drop-down menu, select LOREXDDNS. • Domain Name: Enter your Domain name/URL Request from the confirmation email that was sent after you created your DDNS account. • User name: Enter your DDNS User Name that was emailed to you after DDNS registration.
Remote Viewing Interface • Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event. Click and drag to configure motion detection areas Red: Motion detection enabled Clear: Motion detection disabled • Full Screen: Select the checkbox so that the channel goes into full screen mode when motion is detected. • Enable Record: Select to enable system recording when motion is detected.
Remote Viewing Interface Setting tab>Record>Schedule). Configuring Alarm Notifications (16-Channel ECO Blackbox+ Only) Configure the settings for alarm devices (not included). To configure alarm notifications: 1 Click the Remote Setting tab, and click Alarm >Alarm. 2 Configure the following: • Alarm In: Select the channel that you wish to configure. • Alarm Type: Select the alarm type N/O (normally open), N/C (normally closed), of select OFF. • Buzzer: Select the "beep" duration when an event occurs.
Remote Viewing Interface Configuring Hard Drive Recording Mode 1 To configure the hard drive recording mode: Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu 2 In the Overwrite drop-down menu, select Auto to enable the hard drive to record in loop mode. Loop mode allows the system to record continuously. When the hard drive is full, the system deletes the oldest footage (first in, first out).
Remote Viewing Interface 2 Configure the following: • Channel: Select the channel that the PTZ camera connects to. • Protocol: Select the protocol of the PTZ camera*. • Baud Rate: Select the baude rate of the PTZ camera*. • Data Bit: Select the data bit rate of the PTZ camera*. • Stop Bit: Select the stop bit rate of the PTZ camera*. • Parity: Select the parity settings of the PTZ camera*. • Cruise: Select Enable or Disable*. • Address: Select the address of the PTZ camera*.
Remote Viewing Interface Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: 1 Click the Remote Setting tab, and click System>Users. 2 Configure the following: • Click the desired user you wish to configure (i.e. user1). • User name: Enter the desired user name. • Password: Enter the desired user password. • Confirm: Re-enter the user password. • Active: Select Enable or Disable to activate or de-activate a user account.
Remote Viewing Interface Viewing System Information 1 To view system information: Click the Remote Setting tab, and click System>Info. Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at www.lorextechnology.com. To upgrade the system firmware: 1 Download and extract the file to your computer’s desktop. 2 Click the Remote Setting tab, and click Advanced>Firmware upgrade. 3 Beside Upgrade File Path, click the browse button ( Open.
Remote Viewing Interface Restoring Default Settings 1 To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default. 2 Select the menus that you wish to restore to factory defaults. 3 Click Save to restore system defaults for the selected items. Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.hard drive error, video loss).
Remote Viewing Interface Configuring Auto-Reboot Auto-reboot allows the system to restart automatically at a set time or date. This improves system stability. To configure Auto Maintain: 1 Click the Remote Setting tab, and click Advanced>Maintain. 2 Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or deactivate the auto-reboot feature. 3 Under Reboot, select how often you want the system to reboot and the time you want the system to reboot.
Lorex Player 11: Playing Backed up Video on PC Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 93. Minimum System Requirements • Intel Pentium 4 or above • Microsoft Windows XP/ Vista / 7 / 8 • 256 MB Ram • 16 MB video memory Prerequisites • Back up video files from the DVR to your local hard drive.
Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Open File Play Stop Previous Next File File Fast Forward Snapshot button About the Advanced Config Menu The Advanced Config menu allows you to select where the screen captures are stored. To open the Advanced Config menu: button. 1 Click the 2 Click Select to change the snapshot save folder.
Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac allows you to view your backed up video files. To install Lorex Player Mac: 1 Go to www.lorextechnology.com and search for the model number of your DVR (look at the label underneath your DVR for the model number). 2 Navigate to the product page for your DVR model and download Backup Player for MAC. 3 Extract the file and double-click the Lorex Mac Player installer (.pkg) file.
Lorex Player for Mac: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: 1 Click the Load new file button ( ). 2 Browse and select the desired file. Click Open to add the file to the video playlist. NOTE: The default save directory is in your Home folder/dvr. Double-click file to begin playback 3 Double-click the video file in the playlist to begin playback. Loading Multiple Video Files You can load an entire folder of video files.
Mobile Apps: Accessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: Port forwarding is required before you can connect to your DVR using a mobile device. Different features are available on each mobile viewing device and application. Compatible Devices and Platforms Platform Supported Versions and Devices iOS iOS v. 4.
Mobile Apps: Accessing your DVR Using a Mobile Device device. To find your Mobile port, right-click, click the Main Menu button ( click System>Info and look under Mobile Port. NOTE: For details on port forwarding, see the Easy Connect manual on the CD or the resources on www.lorextechnology.com. • The mobile user ID and password of your DVR: See the table on the right for the default mobile access user ID and password.
Mobile Apps: Accessing your DVR Using a Mobile Device 2 Touch to open the Device List menu and then touch Add. Add 3 Enter the following: • Device Name: Enter the name of your system. This can be any name of your choice. • Address: Enter the DDNS address of the DVR (e.g. tomsmith.lorexddns.net)1. • Port: Enter the Mobile Port number of the DVR (default: port 1025). • User ID: Enter the mobile access user ID of the DVR (default: admin).
Mobile Apps: Accessing your DVR Using a Mobile Device Step 3 of 3: Connecting to your DVR 1 In Quad View, touch the plus button (+). + button • If a channel is already selected, touch then touch + to select another channel. 2 Touch the name of your DVR. Select the channel that you want to display in the selected space. • The selected channel appears in the quad screen display. Touch the name of your DVR. Select the desired channel. TIP: Double-tap the channel to view video in full screen.
Mobile Apps: Accessing your DVR Using a Mobile Device Deleting Accounts • From the Device List, swipe your finger on beside your device name. The Delete button appears. Touch the Delete button to remove the device. Taking Snapshots You can take a picture of the selected channel. The images save into your Photos directory. To take snapshots: • Touch the camera button ( ). Camera button Changing Channels • Touch the button repeatedly to display channel 1~4, 5~8, 9~12, 13~16.
Mobile Apps: Accessing your DVR Using a Mobile Device Interface Overview 1 Add Device: Touch to add a DVR channel. 2 Channel List: Touch to view channel in full screen. 3 Pan & Tilt camera (PTZ only). 4 Zoom in/out (PTZ only). 5 Focus (PTZ only). 6 Iris (PTZ only). 7 Disconnect: Disconnects channel. 8 Snapshot: Takes an image of the channel. 9 Setup: Touch to enter the setup menu. 10 Channel button: Touch to change the quad channel numbers (Ch 1~4, 5~8, 9~16).
Mobile Apps: Accessing your DVR Using a Mobile Device 2 Touch the Settings button ( ) to open the Device List and touch Add. Touch Add Settings 3 Configure the following: • DVR Title: Enter a name for your DVR of your choice. • Server: Enter the DDNS address of the DVR (e.g. tomsmith.lorexddns.net)1. • Port: Enter the DVR’s Mobile Port number (default: 1025). • User Name: Enter the mobile access ID (default: admin). • Password: Enter the DVR password (by default: 0000).
Mobile Apps: Accessing your DVR Using a Mobile Device 5 In Quad View, touch +. Touch the name of your DVR and select the channel you would like to display in the space in Quad view.
Mobile Apps: Accessing your DVR Using a Mobile Device BlackBerry NOTE: Blackberry is not supported on ECO Blackbox+ Series. ! Use the Lorex Mobile ECO application to connect to your DVR on a Blackberry smartphone. You must port forward the mobile port (default: 1025) on your router before you can connect to your system using a mobile device (e.g.
Mobile Apps: Accessing your DVR Using a Mobile Device 6 Click Import Files. Import Files Apply 7 Locate the folder where you extracted the install files. Select the install file (ends in an .alx extension) and then click Open to install the file. 8 Click Apply to complete the installation. Wait for the installation to complete. Step 2 of 2: Configuring Lorex Mobile ECO 1 Locate the app in your BlackBerry and open Lorex Mobile ECO ( ).
Mobile Apps: Accessing your DVR Using a Mobile Device Connecting to the DVR through the Device List 1 In the Device List, select and open the name of the account you created. Controls Select channel you wish to view Settings Play Full Screen Snapshot PTZ controls Adjust channel view: Click repeatedly to view channel 9 or greater. Click repeatedly to view the PTZ controls. Enabling APN on Your Blackberry In order for Mobile View to run, you must enable APN (Access Point Name) on your Blackberry.
Mobile Apps: Accessing your DVR Using a Mobile Device To enable APN: 1 Press the Menu button ( ) and open the Options menu. Options folder Opening the Options folder 2 Select Advanced Options > TCP/IP Opening APN settings menu 3 Select the checkbox beside APN Settings to enable APN. Example APN address Enabling APN settings 4 Beside APN, enter your APN. You must obtain the APN from your local service provider. 5 Exit to save your settings.
Mobile Apps: Accessing your DVR Using a Mobile Device Windows Mobile System requirements • v. 6.0, 6.5 (touch screen models only) • Windows Phone 7 is not currently supported NOTE: For the latest device compatibility list, visit www.lorextechnology.com ! You must port forward the mobile port (default: 1025) on your router before you can connect to your system using a mobile device (e.g. Windows Mobile Smartphone) Step 1 of 2: Downloading the App 1 Go to www.lorextechnology.
Mobile Apps: Accessing your DVR Using a Mobile Device • Port: Enter the DVR’s Mobile Port number (by default, port 1025). Auto Connect check box 4 Select the Auto Connect checkbox and then click Ok. 5 From the Server window, select the DVR account you created. Click OK to connect to the DVR. Select the name of your DVR Symbian OS NOTE: Symbian OS is not supported on ECO Blackbox+ Series. System requirements • 3rd and 5th generation models NOTE: For the latest device compatibility list, visit www.
Mobile Apps: Accessing your DVR Using a Mobile Device Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO 1 Open the Lorex Mobile ECO ( 2 Click the Settings button ( Play 3 ) app on your phone. ). Settings Configure the following: • IP: Enter the DDNS address of the DVR (i.e tomsmith.lorexddns.net)1. • Port: Enter the DVR’s Mobile Port number (by default, port 1025).
Appendix A: System Specifications Appendix A: System Specifications ECO Blackbox Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
Appendix A: System Specifications ECO Blackbox+ Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: 1 Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. 2 Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel. 3 Connect the video cable to a BNC port.
Appendix B: Connecting a PTZ Camera 3 Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P • Baud rate: Select the PTZ camera’s baud rate • Data Bit: Select from 5~8 data bits. • Stop Bit: Select from 1 or 2 stop bits. • Parity: Select from None, Odd, Even, Mark or Space. • Cruise: Select Enable to enable PTZ cruise.
Appendix B: Connecting a PTZ Camera PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the camera automatically cycle through presets. Setting PTZ Presets 1 Using the PTZ controls, move the camera into position. 2 (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position. 3 Click Set to set the preset. The Total and No.
Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Use the Video Output ports (BNC) on the rear panel of the system to connect an external monitor(s). This is useful if you need to monitor the system from a second location (e.g. a back office). The mouse and system interface are shown on either the VGA or BNC monitor. Press 0 on the remote control three times to switch the mouse and system interface between VGA and BNC monitors.
Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to: • 4/8-channel Blackbox Series: 1 channel. • 4/8-channel Blackbox+ Series and 16-channel Blackbox Series: 2 channels. • 16-channel Blackbox+ Series: 4 channels. You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.
Appendix D: Recording Audio 4 Click Record and select the MainStream tab. Check Audio to enable audio recording on each channel 5 Ensure the Audio checkbox is checked next to the channel the audio-enabled camera is connected to. 6 Click Apply to save your changes.
Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the hard drive capacity with a single replacement hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.lorextechnology.
Appendix E: Replacing the Hard Drive 5 Carefully flip the DVR back over. Slide the hard drive to the left (if looking at the DVR from the front) and then lift the hard drive out of the DVR. Slide the hard drive to the left and then lift it out of the DVR Replacing the Hard Drive To replace the hard drive: 1 Insert 4 hard drive screws into bottom the hard drive and tighten them 1/2 of the way.
Appendix E: Replacing the Hard Drive 4 Carefully turn the DVR over and tighten the hard drive screws (4x). Tighten the hard drive screws 5 Carefully turn the DVR back over. Replace the cover, tucking the lip of the cover at the front panel. 6 Replace the screws on the side and rear panels of the cover. Formatting the Hard Drive If you replace the pre-installed hard drive, it must be formatted in order to function properly with the system.
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
Troubleshooting Troubleshooting (Continued) Error Possible Causes • There is no picture on monitor/TV after connecting it to the DVR • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR.
Troubleshooting Troubleshooting Remote Connections Error • Cannot connect to the DVR on a local network Possible Causes Solutions • DVR not connected to router • Connect an Ethernet cable from the DVR LAN port to your router, and then restart the DVR by disconnecting and reconnecting the power adapter • DVR and computer not on same network • Ensure your DVR and computer are connected to the same router • If your computer is using a WiFi network, try connecting it to the router using an Ethernet cable
EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS & ACCESSORIES Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Monitors Simulated Cameras Security Hard Disc Drives Extension Cables Accessories www.lorextechnology.
