NETWORK VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 1.0 RETAIL INDUSTRY www.lorextechnology.com Copyright © 2013 Lorex Technology Inc.
Thank you for purchasing the Lorex Network Video Surveillance Recorder. This manual refers to the following models: • LNR340 (4-channel) • LNR380 (8-channel) • LNR360 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
NEED HELP? CO NTACT US F I R S T DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support. 2 Easy Ways to Contact Us Online: Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at www.lorextechnology.com/support For all other matters, visit www.lorextechnology.
VIEW YOUR WORLD™ VOIR VOTRE MONDEMD VEA SU MUNDO™ ¿NECESITA AYUDA? BESOIN D’ASSISTANCE? COMUNÍQUESE PRIMERO CON NOSOTROS COMMUNIQUEZ D’ABORD AVEC NOUS NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Por favor, registre su producto en www.lorextechnology. com para recibir actualizaciones del producto y asistencia técnica. Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.
B E F O R E Y O U S TA R T Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video Tutorials are available on our web site at www.lorextechnology.
AVANT DE COMMENCER ANTES DE EMPEZAR Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit. Cerciórese de por favor colocar su producto en www.lorextechnology.com para recibir actualizaciones y la información del producto y soporte técnico.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. General Precautions 1.
Installation (Continued) Service 10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
Features Network Video Recorder Features • FULL HD 1080P Resolution • Real-time Recording 30fps per channel (4/8 @1080p, 16ch@720p) • Recording speed @ 1080p (4/8/16 120/240/240fps) • Simultaneous Playback and Live view on the same screen • Selectable area Zoom during Live view and Playback • Easy camera installation using Power over Ethernet (CAT5) cable • 24/7 100% Duty Cycle Hard Disc Drive • Expandable High Capacity Storage up to 8TB (max 2x4TB HDD) • Mirror Hard Drive Recording - secure your recording
TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 NVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Recording Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Recording Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling/Disabling Overwrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 System Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Viewing System Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Adding User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Modify User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Delete User Accounts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Taking Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Deleting NVRs . .
Web Browser Remote Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Getting Started The system comes with the following components: NVR (NETWORK VIDEO RECORDER) HDMI CABLE POWER CABLE REMOTE CONTROL ETHERNET CABLE USB MOUSE (may not be exactly as shown) QUICKSTART GUIDES DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
NVR Overview Front Panel 1 2 1 LED Indicators: • POWER: Power LED. • HDD: Recording status LED • NETWORK: Network status LED. 2 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. 4-Channel 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 8-Channel 1 Camera In: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
6 LAN: Connect a CAT5 RJ45 Ethernet cable for local and remote connectivity. 7 RS485: Not supported. 8 Ground 9 Power Port: Connect the included power cable. 10 Power Switch: Turns the NVR on / off. 16-Channel 1 2 3 7 1 4 8 5 9 10 6 11 Camera In: Connect IP cameras 1~8. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR. NOTE: To connect cameras 9~16, see “Connecting Cameras over the Local Network” on page 9.
Basic Setup Step 1: Connect the Mouse • Connect a USB mouse (included) to the USB port on the rear panel. 8-channel model shown USB port Step 2: Connect the Ethernet Cable • Connect an Ethernet cable (included) to the LAN port on the rear panel. Connect the other end of the Ethernet cable to a router on your network.
Step 4: Connect the Power Adapter and Power on the NVR • Connect the included power cable to the Power port. Connect the end of the power cable to a wall socket or a surge protector. • Turn the power switch to I to turn on the NVR. At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view. 8-channel model shown Power Port ON Step 5: Connect the IP Cameras NOTE: Only Lorex IP cameras are supported with the NVR.
Basic Setup Step 6: Verify Camera Image • Verify the camera video quality before mounting the cameras to a permanent location. • Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera before installing it in a permanent location. Step 7: Set the Time • Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence. • For details on setting the system time, see “Setting the Date and Time” on page 19.
Basic Setup Quick Access to System Information • To quickly open a window that displays vital system information, right-click and then click Information. OR, press the INFO button on the remote control. Camera Installation Tips ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation.
Basic Setup 2 Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen (see below for suggested stand configurations). Table Mount Wall Mount Ceiling Mount Camera model not be exactly as shown. 3 Connect a Cat5e or better Ethernet cable from the camera to the NVR.
Connecting Cameras over the Local Network Connecting Cameras over the Local Network You may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connected the cameras to the same router as the NVR. This type of installation is necessary to connect more than 8 cameras to 16-channel models, since they only have 8 PoE ports available to connect cameras directly to the NVR.
Connecting Cameras over the Local Network INTERNET IP Cameras 16-channel NVR (8 PoE Ports) Router A B 12V DC Power adapter (not included) IP Camera Connecting Cameras to Local Network using 12V DC power adapter 2 The steps to open the IP cameras on the NVR differs depending on the number of channels your NVR has. Follow the appropriate steps below. Connecting Cameras Over the Local Network on 16-Channel Models: NOTE: These steps only apply to 16-channel models.
Connecting Cameras over the Local Network 4 Check the cameras you would like to add to the NVR and click Quick Add. Right-click repeatedly to return to live view. Check the cameras Click Quick Add NOTE: IP cameras connected to the local network may only be assigned to channels 9~16.
Connecting Cameras over the Local Network 5 In the bottom portion of the screen, click camera. on the channel you would like to assign to the Click the channel you want to re-assign NOTE: If a camera is connected to the corresponding PoE port, it will be disconnected. You can tell if a camera is connected to a given port because it will say Connected under the status column. 6 Under Adding Method, select Manual.
Mouse Control Mouse Control The NVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the NVR. 8-channel model shown USB port 1 Use the mouse buttons to perform the following: Left-Button: • Click to select a menu option. • During live viewing, click on a camera to bring up the Camera Toolbar. See “Using the Camera Toolbar” on page 16.
Remote Control Remote Control You can also control the NVR using the included remote control. 1 2 3 4 Power: Press and hold to power off the NVR. Wait for the message that the NVR has shut down, then use the power switch to power off the NVR. DEV: Use to pair the remote control with a specific NVR. For details, see “Pairing the Remote Control” on page 68. Number Keys: • In live view, press to select a channel. • In menus, press to enter characters.
Remote Control 8 . |: Not supported. • 9 : Not supported. Volume + / -: Press to adjust volume. NOTE: A microphone (not included) is required to use audio function. 10 Miscellaneous: • F2: Select next tab in menu. • F1: Not supported. • ZOOM + / -: Not supported. • IRIS + / -: Not supported. • FOCUS + / -: Not supported. Using the Remote Control to Enter Text or Numbers The remote control can be used in menus to enter text or numeric entries.
Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. Using the Camera Toolbar The Camera Toolbar allows you to quickly access key controls for each camera. To use the Camera Toolbar: 1 In live view, click inside the camera to open the Camera Toolbar.
Using the On-Screen Display 4 Right-click to exit Digital Zoom. Adjusting Camera Image Settings Use the Image Settings screen to adjust the color settings for your cameras. To adjust the camera Image Settings: 1 Click inside the camera you would like to edit and click 2 Use the sliders to adjust the Brightness, Contrast, Saturation, and Hue. Note that it may take a couple seconds for changes to occur. . Brightness Contrast Saturation Hue 3 Click OK to save changes.
Using the On-Screen Display • Single Screen: Open a camera in full screen. • Multi-Screen: Select a split-screen layout. • Previous Screen: Select the previous channel or group of channels (e.g. if 2x2 Multi-Screen is selected, click Previous Screen to see the next 4 channels). • Next Screen: Select the next channel or group of channels. • Start/Stop SEQ: Start/stop Sequence Mode (NVR automatically changes channels every few seconds.
Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. 1 To set the date and time: Right-click to open the Quick Menu and then click Menu. 2 Enter the NVR’s user name (default: admin) and password (default: 000000) and click OK. 3 Click Configuration. 4 Under Time Zone, select your Time Zone.
6 Click System Time and then click the up and down buttons to set the time. Click System Time and click up and down to set the time 7 Click Apply to save changes. Right-click repeatedly to return to live view. Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your NVR to automatically update the time when the clock updates. To enable automatic DST adjustments: 1 Right-click to open the Quick Menu and then click Menu.
Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your NVR to automatically update the time for Daylight Savings Time. NOTE: A constant Internet connection is required to use the NTP feature. To enable NTP: 1 Before setting up NTP, select your time zone under Menu>General>Time Zone and click Apply. 2 Right-click to open the Quick Menu and click Menu.
Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous & Motion Recording Mode on a 24/7 schedule. Recording Modes The system supports the following recording modes: • Continuous & Motion Recording Mode: The system will record continuously during all times included in the schedule. The system will mark motion events when any of the cameras detect motion.
Playback Playback You can use the following options to view recorded video on the system. Using Quick Playback Quick Playback plays back footage from the last five minutes for the selected camera. To use Quick Playback: 1 Click inside the camera you would like to playback and click 2 Quick Playback mode opens. If you select Quick Playback from split-screen view, the other channels on screen will remain in live view, so you can keep monitoring your other cameras while accessing recorded footage. .
Playback Using the Playback Menu to Search for Recordings You can use the Playback menu to search for recordings on the system. You can search by time, by event type (e.g. motion), or by tags. Normal Search The Normal Search menu is used to search for video based on a specified start and end time. 1 To search for video using a start and end time: Right-click and then click Menu. 2 Enter the NVR’s user name (default: admin) and password (default: 000000) and click OK. 3 Click Playback.
Playback • Click Search to view a list of available footage in your time range. Preview of video footage Click to play a video file • Click Detail to view a summary of available footage on the system, starting with the earliest day in your selected time range. Video information Previous day Next day Exit Locking Video Files You can lock video files on the system to protect them from being overwritten when the hard drive is full. To lock video files: 1 Right-click and click Menu.
Playback 4 Under IP Camera, check the cameras you would like to search for footage. Check/un-check IP Camera to select/deselect all cameras. 5 Configure the Record Type, File Type, Start Time, and End Time as needed and click Search. A list of files appears, based on your search. 6 Click to lock/un-lock files. Locked files will not be overwritten when the internal hard drive is full. Locked files are shown with a . Click to lock/un-lock files 7 Click Cancel to exit. Changes are saved when exiting.
Playback 6 Under IP Camera, check the cameras you would like to search for footage. Check/un-check IP Camera to select/deselect all cameras. Select Start and End Time Select cameras to search Click Search 7 Click Search. Video with motion is listed. Click exit the search results. to playback a video file. Click Cancel to Tag Search The Tag Search menu is used to search for video with user created tags. For details on how to create tags, see “Tagging Video Footage” on page 31.
Playback 7 Under End Time, select the end time for your search in the same way that you selected the Start Time. Select IP Cameras Select tag type Search for tag keyword Select Start and End times 8 Click Search to search for video. Video with applicable tags is shown. Click video file, click results. 28 to delete the tag, or click to playback a to edit a tag.
Playback Using the On-Screen Playback Controls Move the mouse to the right side of the screen and click the camera checkboxes to select multiple channels for playback Use the calendar to select the playback date, double-click to select days Mute Add default tag Start video clip backup Hide Playback controls Manage tags Zoom in/out timeline Click to change playback time Add custom tag Exit Playback mode Playback time shown above timeline: Continuous & Motion (Blue) Motion (Red) Stop Skip Back 30s
Playback Using the Playback Quick Menu The Playback Quick Menu allows you to select additional controls. To access the Playback Quick Menu: 1 Right-click during Playback mode. Right-click to open the Playback Quick Menu The Playback Quick Menu contains the following options: • Camera: Select the camera to view in Playback mode. Only available when one camera is selected. • Control Panel: Show/hide playback controls. • Digital Zoom: Open Digital Zoom mode to get a closer look at recorded footage.
Playback Tagging Video Footage You can tag important moments in your video footage to keep track of events or people. For example, you can tag when deliveries arrive or you can tag when people appear in the video. You can use the Tag Search Menu to search for video using tags. To tag video footage: 1 During Playback, select one of the following: • Click to tag the current playback time with the default tag. • Click to tag the current playback time with a custom tag.
Backing Up Video Backing Up Video You can back up video to a USB flash drive (not included) or USB external hard drive (not included) connected to the NVR. NOTE: It is recommended to format the USB flash drive or external hard drive before using it with the system. See below for details. Formatting the USB Drive ATTENTION: Formatting the USB flash drive or USB external hard drive will erase all data on the drive.
5 Click Format. Click OK to confirm. Wait for formatting to complete. Click Format Using Quick Export Quick Export allows you to quickly backup video if you know the exact times you would like to backup. To use Quick Export: 1 Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports on the NVR. 2 Right-click and click Menu. 3 Enter the NVR’s user name (default: admin) and password (default: 000000) and click OK. 4 Click Export.
Backing Up Video 6 Click Quick Export. Select Cameras Enter start and end time Click Quick Export 7 Click Export to export all applicable video files. Click Export NOTE: You must have enough storage space on your backup device to save the video. 8 Wait for the backup to complete and then click OK. To view backup files, see “Playing Back Up Video Files” on page 36. Using Search Export Use Search Export to search for video files to backup.
Backing Up Video 5 Under IP Camera, check the cameras you would like to backup. Check/un-check IP Camera to select/deselect all cameras. 6 Under Record Type, select the type of recordings to search for: Continuous & Motion, Motion, Manual, or All. 7 Under File Type, select All, Unlocked, or Locked. 8 Under Start Time, select the time to start the backup. 9 Under End Time, select the time to end the backup. 10 Click Search. A list of videos appears based on your search criteria.
Backing Up Video 3 Enter the NVR’s user name (default: admin) and password (default: 000000) and click OK. 4 Click end. 5 When you are done creating clips, right-click and click Exit to exit Playback mode. When you exit, you are prompted to save your video clips. Click Yes. to when you want the video clip to start. Click when you want the video clip to Click Yes 6 Click Export to begin backup. Enter the system password (default: 000000) and click OK to begin backup.
Backing Up Video 4 Use the on-screen controls.
Managing Passwords Managing Passwords ATTENTION: By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu. The password is required to log into the system remotely using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time. When you first startup your system, you are technically logged in as the admin (system administrator) account.
Managing Passwords Managing User Accounts Changing the Admin Account Password For security, it is recommended to change the password for the admin account. To change the admin account password: 1 Right-click and click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Configuration>User. 4 Click next to admin. Click to edit the admin account 5 Under Old Password, enter the current admin password (default: 000000). 6 Check Change Password.
Managing Passwords Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system. To add a new user: 1 Right-click and click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Configuration>User. 4 Click Add. The Add User menu appears.
Managing Passwords 6 Click OK to save the user account. Configuring User Permissions You can customize the menus that each user account may access. To configure user permissions: 1 Right-click and click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Configuration>User. 4 Click 5 Check the permissions you would like to apply to the user. next to the user account you would like to configure.
Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Quick Menu and click Menu. Enter the system user name (default: admin) and password (default: 000000) and click Yes. • Playback: Search and playback recorded video saved on the NVR. For details, see “Playback” on page 23. • Export: Back up video files to a USB flash drive or external hard drive. For details, see “Backing Up Video” on page 32. • Manual: Configure manual recording options.
Manual Manual Configure manual recording options. Select if cameras will use manual or scheduled recording. Selecting Manual or Scheduled Recording You can select if your cameras will record according to the schedule or according to manual operation. For details on configuring the recording schedule, see “Configuring the Recording Schedule” on page 50. To select Manual or Scheduled Recording: Click to select manual/ scheduled recording 1 Right-click and then click Menu.
HDD HDD Format hard drives and configure hard drive settings. The HDD Menu contains the following sub-menus: • General • Advanced • HDD Detect • Overwrite General Formatting the Hard Drive If you replace the hard drive or install a new hard drive in the system, you must format it before it can be used for recording. To format the hard drive: ATTENTION: Formatting the hard drive will erase all data on the drive. 1 Right-click and then click Menu.
HDD Configuring Hard Drive Type or Group You can configure installed hard drives to perform the following functions: • R/W (Recording Hard Drive): Normal recording hard drive. • Read-only: Read-only hard drive. The NVR will not record to read-only hard drives. • Mirror: Mirror hard drive. A mirror hard drive can be used to automatically backup video footage recorded to the recording hard drive.
HDD 4 Select the hard drive type to use for this hard drive: R/W, Read-only, or Mirror. Select hard drive type NOTE: You must have at least one R/W hard drive installed for the system to record. 5 (Optional) If you are configuring the hard drive as R/W, you may select a hard drive group under Group. Hard drive groups allow you to configure certain IP cameras to record to different hard drives. For details, see “Configuring Recording Group Settings” on page 47. 6 Click OK to save your changes.
HDD Advanced Configuring Recording Group Settings Use recording group settings if you want to specify which hard drive group your cameras will record to. NOTE: You must have a second hard drive (not included) installed to use recording group settings. To configure recording group settings: 1 Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click HDD>Advanced.
HDD To set S.M.A.R.T. settings: 1 Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click HDD>HDD Detect. 4 Under HDD, select the hard drive you would like to check. NOTE: You can see the HDD No. of installed hard drives under the HDD>General sub-menu. 5 Under Self-test Type, select the type of S.M.A.R.T. test you would like to run. 6 Click next to S.M.A.R.T. to begin the S.M.A.R.T. test. Wait for the test to complete.
HDD 5 Click Detect to begin the scan. The NVR will scan the hard drive for bad sectors and show the results in the chart. Green blocks are normal sectors, and red blocks are damaged sectors. Select hard drive Start bad sector test The hard drive scan may take up to a couple hours. If you exit the Bad Sector Detection sub-menu, the scan will be paused. Overwrite Enabling/Disabling Overwrite Overwrite is enabled by default.
Record Record Configure recording settings and schedule. The Record menu contains the following sub-menus: • Schedule • Encoding Settings • Holiday Schedule Configuring the Recording Schedule Use the recording schedule to configure when cameras will use continuous or motion detection recording. To configure the recording schedule: 1 Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Record.
Record 7 Click and drag inside the schedule to apply the currently selected recording type. Select camera Click to select a schedule type Click and drag to add the recording type to the schedule 8 (Optional) To copy the schedule to other cameras, click Copy. Check cameras you would like to copy the schedule to. Check/un-check IP Camera to copy the schedule to all cameras. Click OK to copy the schedule. 9 Click Apply to save changes. Right-click repeatedly to return to live view.
Record • Under Frame Rate, select the recording frame rate. • Under Max Bitrate, select the bitrate that will be used for video streaming in Kbps. It is recommended to select a value within the range shown under Max. Bitrate Range Recommended. Select camera Enter image quality settings for motion recording Enter image quality settings for continuous recording 6 Configure the above settings under Mainstream (Motion) to set the parameters for motion recording.
Record To configure the Pre-Record and Post-Record times: 1 Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Record>Recording Setup. 4 Under Camera, select the camera you would like to modify. 5 Under Pre-record, select the time the NVR will record before an event. 6 Under Post-record, select the time the NVR will record after an event.
Record 6 Under Bitrate Type, select Variable (recommended) for variable bitrate or Constant for constant bit rate. • If you select Variable, select the Video Quality between Highest and Lowest. 7 Under Frame Rate, select the frame rate for streaming. 8 Under Max. Bitrate Mode, select General to use one of the pre-set options or Customize to manually enter the bitrate. 9 Under Max Bitrate (Kbps), enter the desired bitrate in Kbps.
Record 4 Click next to the holiday you would like to configure. Click to edit holidays 5 Check Enable to enable the holiday or un-check to disable. 6 Select the Start Date and End Date for the holiday. If you want the holiday to be one day only, select the same day for both Start Date and End Date.
Camera Camera Configure camera image and motion detection settings. The Camera menu contains the following sub-menus: • Camera • OSD • Image • PTZ (not supported) • Motion • Privacy Mask • Tamper-proof • Video Loss Camera The Camera sub-menu (Menu>Camera) allows you to manage IP cameras connected over the LAN or PoE ports. For details on connecting IP cameras over the LAN, see “Connecting Cameras over the Local Network” on page 9.
Camera OSD The OSD sub-menu allows you to configure custom names for your cameras or configure the on-screen text shown for your cameras. Configuring the On-Screen Display and Camera Name You can customize the appearance of on-screen text. To configure the on-screen display: 1 Right-click and click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Camera>OSD. 4 Under Camera, select the camera you would like to modify.
Camera Image Configuring Camera Image Settings 1 Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Camera>Image. 4 Under Camera, select the camera you would like to adjust. 5 Use the sliders to adjust the Brightness, Contrast, Saturation, and Hue. Note that it may take a couple seconds for changes to occur. Select camera Adjust image settings 6 Click Apply to save changes.
Camera 5 Check Enable Motion Detection to enable motion detection or un-check to disable. 6 Adjust the Sensitivity slider to configure motion detection sensitivity. Select camera Enable motion detection Adjust motion detection senstiivity 7 In the image area, configure motion detection areas: • Areas where the grid is filled in are enabled for motion detection. • Click and drag to enable/disable areas of the screen for motion detection.
Camera 3 Click Camera>Motion. 4 Under Camera, select the camera you would like to configure. 5 Click under Action to open the Action menu. Click to open the Action menu 6 In the Trigger Channel tab, select which channels that will start to record when motion detection is triggered on the selected channel. For example, if you want channels 1 and 2 to record when motion is detected on channel 1, select channel 1 and click , then check D1 and D2 in Trigger Channel.
Camera • Click Copy to copy the currently selected day’s schedule to other days of the week. Select day of the week Enter times when motion will be enabled 8 In the Action tab, check the alert actions that you want to occur when motion is detected on the selected channel. • Full Screen Monitoring: The selected channel will open in full screen. • Audible Warning: System will beep. • Notify Surveillance Center: An alert will be sent to the client software. • Send Email: An alert email will be sent.
Camera To configure privacy masks: 1 Right click and click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Camera>Privacy Mask. 4 Under Camera, select the camera you would like to configure. 5 Check Enable Privacy Mask to enable privacy masks or un-check to disable. 6 Click and drag on the image to add privacy masks. You can configure up to 4 privacy masks per camera.
Camera 6 Use the Sensitivity slider to select the sensitivity for tamper-proof alarms. Check to enable Tampering alarms Click and drag to select tamper-proof area 7 Click and drag inside the image to select the area where you would like to detect video tampering. It is recommended to place the area in the middle of the image. 8 Click under Action to open the Action menu.
Camera • Send Email: An alert email will be sent. Note that you must set up email alerts before the system will send them. For details on email alerts, see “Configuring Email Alerts” on page 70. Select tamper alarm alerts 11 Click Apply to save changes. Click OK. 12 Click Apply to save changes. Right-click repeatedly to return to live view.
Camera 6 Click under Action to open the Action menu. Click to open the Action menu 7 In the Arming Schedule tab, configure the times of day you would like video loss alarms to be enabled for the selected camera. • Under Week, select the day of the week you would like to configure. • Configure up to 8 time periods per day when motion detection will be enabled. • Click Copy to copy the currently selected day’s schedule to other days of the week.
Configuration Configuration Configure system and network settings. The Configuration Menu contains the following sub-menus: • General • Network • Live View • Warning • User General • For instructions on setting the date and time, see “Setting the Date and Time” on page 19. • For instructions on enabling system passwords or configuring user accounts, see “Managing Passwords” on page 38. Setting the Display Resolution You can set the display resolution for your VGA or HDMI monitor.
Configuration 2 Use the Mouse Pointer Speed slider to adjust how fast the mouse moves on screen. Select the mouse cursor speed 3 Click Apply to save changes. Right-click repeatedly to return to live view. Enabling the Start Up Wizard The Start Up Wizard is an optional wizard that helps you set up system settings when the NVR powers on. To enable the Start Up Wizard: 1 Right-click and click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes.
Configuration 3 Click Configuration. 4 Under Auto Logout, select the amount of time menus will remain open while the system is idle or select Never to disable auto logout. Select the Auto Logout time 5 Click Apply to save changes. Right-click repeatedly to return to live view. Pairing the Remote Control The remote control comes pre-paired to your NVR. If you have more than one NVR, you can pair the remote control to a specific NVR.
Configuration 4 Click inside CVBS Output Brightness to adjust the brightness of the BNC monitor. Click to adjust the brightness for the BNC monitor 5 Click Apply to save changes. Right-click repeatedly to return to live view. Changing the Device Name The Device Name is the name of the system that appears in the System Information page. You may create a custom Device Name of your choice. To change the Device Name: 1 Right-click and then click Menu.
Configuration • If you un-check Enable DHCP, configure the IPv4 Address, IPv4 Subnet Mask, IPv4 Default Gateway, and Preferred DNS Server, and Alternate DNS Server. Check to enable DHCP; un-check to use a fixed IP address Configure network parameters 5 Click Apply to save changes. The IP address information will be updated immediately. Right-click repeatedly to return to live view.
Configuration • Sender’s Address: Enter the sender’s email address. NOTE: To enter ’@’ or other special characters using the on-screen keyboard, click to bring up special characters. Click characters to input and click the arrows to view other characters. Click to view other special characters Click to open special character selector • Receiver Email: Enter the email address that will receive alerts. • Select Receivers: Use to enter additional email addresses that will receive alerts.
Configuration 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Configuration>Network>DDNS. 4 Check Enable DDNS. 5 Configure the following: • DDNS Type: Select LorexDDNS. • Device Domain Name: Enter the Domain Name/URL Request you received in the confirmation email after you set up your DDNS account. • User Name: Enter the DDNS User Name from the confirmation email. • Password: Enter the DDNS Device Password from the confirmation email.
Configuration Live View Configuring Dwell Times The Dwell Time refers to the amount of time channels or screens are shown before switching when Sequence Mode is activated. The Full Screen Monitoring Dwell Time refers to the amount of time channels are shown in full screen after alarms occur, if Full Screen Monitoring is enabled. 1 To configure Dwell Times: Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes.
Configuration 4 Click to select a different split-screen configuration. Double-click to display a camera in the selected screen area Click to select an area of the screen 5 Click inside the boxes to select an area of the screen. Double-click a camera to display it in the selected box. This camera will replace the camera previously shown in this area. NOTE: You can not display a camera more than once on the screen. 6 Click to select different pages. 7 Click Apply to save changes.
Configuration 5 Check the warning actions you would like the system to take when the condition for the selected warning type occurs. • Audible Warning: The system buzzer will beep. • Notify Surveillance Center: A warning is sent to the client software. • Send Email: An alert email is sent. Note that email alerts must be enabled before emails are sent. For details on enabling email alerts, see “Configuring Email Alerts” on page 70.
Maintenance Maintenance View system info and device logs. Update firmware, reset to factory default settings, and import/export system configuration. The Maintenance Menu contains the following sub-menus: • System Info • Log Information • Import/Export • Upgrade • Default • Net Detect System Info Viewing System Info The System Info sub-menu shows detailed information about the system. 1 To view detailed system information: Right-click and click Menu>Maintenance.
Maintenance alarms, configuration changes, maintenance actions (such as the system powering on or off), and warnings (such as network or camera disconnection). To search for system logs: 1 Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click Maintenance>Log Information. 4 Under Start Time and End Time, select the start time and end time for your log search.
Maintenance 3 Click Export. Click to export logs 4 Click Export again to export the list of system logs. Wait for the export to complete before disconnecting your USB flash drive or external hard drive. Click Export Import/Export Saving Your System Configuration to USB You can save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings. NOTE: This function only saves settings created in system menus.
Maintenance 4 Click Maintenance>Import/Export. 5 Click Export. Wait for the export to complete. Click Export Loading a System Configuration from USB 1 Connect a USB flash drive (not included) or external hard drive (not included) with a saved configuration file into one of the USB ports on the system. 2 Right-click and then click Menu. 3 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 4 Click Maintenance>Import/Export.
Maintenance 3 Click Maintenance. Then, click Upgrade. 4 Click the Auto Upgrade tab. 5 Click Check Update. The NVR will check online for a firmware upgrade. If a firmware upgrade is found, click Yes to upgrade the firmware. Click Check Update 6 Wait for the firmware upgrade to complete. Do not disconnect the power or remove the USB flash drive during the firmware upgrade. The NVR will reboot once the firmware upgrade is completed.
Maintenance 7 Click on the firmware file and click Upgrade. Click the firmware file Click Upgrade 8 Click Yes to confirm. 9 Wait for the firmware upgrade to complete. Do not disconnect the power or remove the USB flash drive during the firmware upgrade. The NVR will reboot once the firmware upgrade is completed. Default Resetting the System to Factory Default Settings Restoring to factory default settings reverts any setting changes you have made to their original settings.
Shutdown Shutdown The Shutdown menu allows you to log out, shutdown, or reboot the system. The Shutdown menu has the following options: • Logout: Click to log out the current active user. NOTE: If passwords are not activated on the system, clicking Logout will log out the admin account. You will need to enter the admin password (default: 000000) to re-enter the menu. • Shutdown: Click to shut down the system. The admin password (default: 000000) is required.
Connecting to Your NVR Over the Internet on PC or Mac Connecting to Your NVR Over the Internet on PC or Mac This NVR features connectivity using the exclusive Lorex Stratus solution. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. This section refers to Internet setup on PC or Mac, for smartphone/tablet setup, see “Mobile Apps: Accessing your NVR Using a Mobile Device” on page 132.
Connecting to Your NVR Over the Internet on PC or Mac Step 1 of 3 Connect your NVR to your Router 1 Power off your NVR by turning the power switch to . 2 Connect an Ethernet cable (included) to the LAN port on the rear panel of the NVR. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your router. 3 Turn the power switch to I to power the NVR back on.
Connecting to Your NVR Over the Internet on PC or Mac To connect to the NVR over the Internet: 1 Install the Client Software for PC or the Client Software for Mac from the CD or download the client software for free from www.lorextechnology.com. 2 Double-click the Lorex netHD Stratus Client icon from the desktop ( software opens to the Add NVR Wizard. ). The client NOTE: If the Add NVR Wizard doesn’t open, click Help>Open Wizard. 3 Click Enter Wizard. Click Enter Wizard 4 Click Add.
Connecting to Your NVR Over the Internet on PC or Mac 6 Under Device ID, enter the Device ID printed on the top panel of your NVR. Enter a name for your NVR Enter the Device ID Click Add NOTE: If you have changed the Client Port, User Name, or Password from the defaults, you must update them to connect to the NVR. 7 Click Add. 8 If this is the first time connecting to the system, you will be prompted to change the password. Enter a new 6 character password and click Yes.
Client Software for PC or Mac Client Software for PC or Mac Lorex netHD Stratus Client allows you to connect to multiple NVRs and view up to 64 IP cameras on one screen. NOTE: For details on connecting to your NVR over a local area network (LAN) or the Internet, see “Connecting to Your NVR Over the Internet on PC or Mac” on page 83. Control Panel You can access your NVRs, including live and recorded video and configuration through the Control Panel.
Client Software for PC or Mac • Account Management: Configure user accounts and passwords for the client software. For details, see “Account Management” on page 107. • Device Management: Add or remove NVRs from the client software. Remotely configure your NVRs. For details, see “Device Management” on page 109. • Camera Settings: Configure camera settings. For details, see “Camera Settings” on page 117. • System Configuration: Configure client software settings.
Client Software for PC or Mac • Cameras are shown with one of the following icons: Camera online, but not selected in live view. Camera online and selected in live view. Manual recording is currently activated. Camera is offline (connection issue). • Click-and-drag cameras to the display grid to open them. • All Files: Open Manual Recordings for this NVR or camera group. See “Using All Files to View Manual Recordings and Downloaded Video Files” on page 93.
Client Software for PC or Mac • Manual Record : Click to start/stop manually recording the currently selected channel. • Previous/Next mode is enabled. • Sequence • Volume : Click to go to the previous or next camera or page when Sequence : Click to start/stop Sequence mode. : Click to control volume. 7 Connection Status: Shows the type of connection used. • P2P (peer-to-peer) indicates that the video is streaming directly from the NVR to the computer running the Client Software.
Client Software for PC or Mac Using Quick Playback Mode Quick Playback mode allows you to view recorded video from your cameras without leaving the Main View tab. You can also view recorded video from one camera while still viewing the rest of your cameras live. 1 To access Quick Playback Mode: Click the camera you would like to playback and hold the mouse over the camera to open the Camera Toolbar. 2 Click 3 Use the Quick Playback controls. to open Quick Playback mode.
Client Software for PC or Mac Tagging Video Through Quick Playback You can add tags to video to mark key events. Tags created through Quick Playback are also saved in the NVR, so you can search for them using the NVR menus. To tag video through Quick Playback: • During Playback, click OR • Click to add a default tag. to add a custom tag. Then, enter the tag name and click Yes to save. Downloading Tagged Video You can download video marked with tags to your computer’s hard drive.
Client Software for PC or Mac Using All Files to View Manual Recordings and Downloaded Video Files Use the All Files option to access manual recordings and downloaded video files. To use All Files to access manual recordings: ). 1 From Control Panel, click Main View ( 2 In the NVR/Camera List, click All Files. A list of manual recordings and downloaded video files saved on your computer for this NVR opens. Click All Files Search for video files Double-click to open video files in Video Player.
Client Software for PC or Mac Using Pictures to View Screenshots Use the Pictures option to view screenshots you have saved using the Client Software. To access Pictures: 1 From Control Panel, click Main View ( 2 In the NVR/Camera List, click Picture. A list of screenshots for your NVR opens. ).
Client Software for PC or Mac Video Player The Video Player allows you to open backup video files extracted from the NVR or to play manual recordings or downloaded video files. Opening Backup Video Files The client software can open backup video files extracted from the NVR. For details on extracting video files from the NVR, see “Backing Up Video” on page 32. To open backup video files in the Client Software: 1 Click File>Open Video File. The Video Player opens.
Client Software for PC or Mac Video Player Controls Small Player Large Player Close Open file Stop Pause/play • To zoom in, click Fast Zoom in Screenshot forward Slow Frame-by Mute/unmute -frame and click-and-drag. Click again to zoom out. E-Map E-Map allows you to visualize the position of your cameras against an image, such as a map or floor plan. This is useful if you need to differentiate between cameras in similar looking areas.
Client Software for PC or Mac 2 Click the NVR or camera group then click Add Map. Click the NVR or camera group 3 Then click Add Map Enter the a name for the map. Click ..., select an image file from your computer, and then click Open. Enter a name for the map Click to select an image for the map 4 Click Yes. 5 Click-and-drag cameras to place them on the map.
Client Software for PC or Mac E-Map Controls Click to pan the map Map zoom controls Edit Map Add Delete Camera camera Delete Map Edit camera Edit Hot Spot Add Hot Spot Delete Hot Spot Event Search Use the Event Search to search for motion events recorded on the NVR. To use Event Search: 1 From Control Panel, click Event Search ( 2 Perform the following to search for events: • Under Group, select the NVR or Camera Group. • Under Camera, select the camera you would like to search.
Client Software for PC or Mac • Click Search. A list of relevant events appears. Double-click items in the list to playback footage from the event.
Client Software for PC or Mac Event Search Controls Manual Download recording Screenshot Switch camera Click and drag to select the playback time Play Pause Stop Full-screen Playback speed Frame-by-frame Mute/unmute Mute/ unmute Downloading Event Video Files You can download video from events directly to your computer’s hard drive. To download event video files: 1 Perform an event search. 2 Click a display area to select and hold the mouse over it to open the toolbar.
Client Software for PC or Mac Remote Playback Remote Playback allows you to view recorded video from your NVR on your computer. To access Remote Playback: 1 From Control Panel, click Remote Playback ( 2 Click 3 Check the cameras you would like to playback. • Optional: Check Synchronous Playback to playback video from multiple channels at the same time. 4 In the calendar, select the day you would like to playback. 5 Click Search. The time bar shows video recorded on your NVR.
Client Software for PC or Mac Remote Playback Controls Select NVR or camera group Select cameras for playback Enable Synchronous Playback Select playback date Search for video Previous time period Double-click to select playback time Previous time period Stop Fast Forward Pause/play Slow Digital zoom Expand timeline scope Collapse timeline scope Frame-by -frame Stop playback on Mute/unmute all channels Download Full-screen Screenshot video Split-screen layout Not supported Manual Expand tag recor
Client Software for PC or Mac Downloading Video Files Using Remote Playback You can download video files to your computer using Remote Playback in the following ways: • Download entire packaged video files from the NVR. • Download video based on a specified start and end time. • Download tagged segments of video. To download video files by file: 1 Click 2 Click the Download by Files tab. 3 Check the files you would like to download and click Download. Wait for the files to download.
Client Software for PC or Mac 3 Check Duration 1~4 to select up to 4 time periods to download. Select up to 4 time periods Select Start Time Select End Time Click Download 4 Enter the Start Time and End Time for each selected duration. 5 Click Download to download the video files. Wait for the downloads to complete. • To open downloaded video files, see “Using All Files to View Manual Recordings and Downloaded Video Files” on page 93. To download files using tags: to open the download menu.
Client Software for PC or Mac 4 Click Download to download the video files. Wait for the download to complete. • To open downloaded video files, see “Using All Files to View Manual Recordings and Downloaded Video Files” on page 93. Add Camera The Add Camera menu allows you to manage camera groups. When an NVR is added to the client software, by default a camera group is created for it that contains all connected cameras.
Client Software for PC or Mac Modifying Cameras or Camera Groups You can change the name of a camera or camera group that is used in the client software. To modify a camera or camera group: 1 Click the camera or camera group on the left then click Modify. Click Modify Click camera or camera group 2 Enter a new name for the camera or camera group and then click Yes. Deleting Cameras or Camera Groups • Click the camera or camera group you would like to delete and click Delete.
Client Software for PC or Mac • Group: Select the NVR or camera group you would like to search for logs on or select All Groups to search for logs from all NVRs and camera groups. • Camera: Select the camera you would like to search for logs from or select All Cameras to search for logs from all cameras. • Start Time/End Time: Select the start and end time for your search. 3 Click Search. All logs that meet your search parameters appear in the list.
Client Software for PC or Mac The client software has the following types of user accounts: • Super User: The Super User account is logged in by default when you first run the client software. This is a unique account that has full control over all software and NVR functions. The Super User may add, modify, or delete any user account. NOTE: The default user name for the Super User is admin and the default password is also admin.
Client Software for PC or Mac • In the bottom area, check the permissions you would like to assign to the user account. Configure account settings Select permissions 3 Click Save to create the user account. Modify User Accounts 1 Click the account you would like to modify and then click Modify. 2 Edit the user account settings and permissions as needed and click Save when finished. Delete User Accounts: • Click the account you would like to delete and then click Delete.
Client Software for PC or Mac Modifying an NVR 1 Click the NVR you would like to modify and click Modify. Click Modify Click the NVR 2 Change the connection info as needed and click Modify. Deleting an NVR • Click the NVR you would like to delete and click Delete. Click Yes to confirm. Click Delete Click the NVR Configuring an NVR Through Device Management You can configure your NVRs settings through the client software. To configure NVR settings: • From the Control Panel, click .
Client Software for PC or Mac General The General sub-menu allows you to configure general system settings. To configure general settings: 1 Configure the following: • Device Name: Enter a name for your NVR. • Device No.: Enter the ID for the remote control. For details, see “Pairing the Remote Control” on page 68. • Record Replace: Select Yes to enable overwrite, or select No to disable overwrite. • Syncronous IPC: Make sure this is checked. 2 Click Save to save changes.
Client Software for PC or Mac Network The Network sub-menu allows you to configure networking settings. The Network sub-menu is divided into the following tabs: The General tab allows you to configure the IP address of the NVR for fixed IP or DHCP mode. It also allows you to configure system port numbers. The Advanced tab allows you to configure additional advanced networking settings. To configure your NVR’s IP address for fixed IP or DHCP mode: 1 Select the General tab.
Client Software for PC or Mac To configure your NVR’s system ports: 1 Select the General tab. 2 Configure the following: • Device Port: Enter the desired Client port (default: 8000). • HTTP Port: Enter the desired HTTP port (default: 80). • RTSP Port: Enter the desired Mobile port (default: 1025). 3 Click Save to save changes. User The User sub-menu allows you to configure user accounts on the NVR. Adding Users 1 Click Add. Click Add 2 Under User Name, enter the user’s account name.
Client Software for PC or Mac Modifying Users 1 Click the user account and then click Modify. Click Modify Click user account 2 Modify the account details as necessary and then click Yes. Deleting Users • Click the user account you would like to delete and then click Delete. Click Yes to confirm.
Client Software for PC or Mac HDD The HDD sub-menu allows you to configure settings for hard drives installed in your NVR. For more information on available hard drive settings, see “HDD” on page 44. File The File sub-menu allows you to search for video files on your NVR. To search for video files on your NVR: 1 Under Camera, select the camera you would like to search. 2 Under Start Time and End Time, select the start and end times for your search. 3 Click Search. 4 Click to playback video files.
Client Software for PC or Mac Log The Log sub-menu allows you to search for system logs from your NVR. To search for system logs: • Select the search criteria and click Search. Select search criteria Click Search Holiday The Holiday sub-menu allows you to mark days as holidays. Holidays receive a special recording schedule. For details, see “Configuring the Recording Schedule” on page 50. To select holidays: next to the holiday you would like to configure.
Client Software for PC or Mac 3 Select the date for the holiday. Check Enable Holiday Select holiday date 4 Click Yes. 5 Click Save. Camera Settings The Camera Settings menu allows you to configure settings for connected cameras. To access Camera Settings: • From the Control Panel, click Camera Settings ( ). • To configure cameras, select the camera under Camera and click the icons to select different menus.
Client Software for PC or Mac Adjusting Picture Settings Picture Settings allows you to configure image settings for your cameras. To configure image settings: 1 Under Camera, select the camera you would like to configure. 2 Click Picture Settings. 3 Adjust the Brightness, Contrast, Saturation, and Hue as needed.
Client Software for PC or Mac To configure video quality: 1 Under Camera, select the camera you would like to configure. 2 Click Video Quality. 3 Configure the settings for the Main Stream, Sub Stream, and Event Stream: • Video Quality: Select Low, Medium, or High quality settings for each stream. • Main Stream/Sub Stream/Event Parameters: Select the desired resolution for each stream. • Advanced Settings: Allows you to adjust the frame rate, bitrate, and other advanced settings for each stream.
Client Software for PC or Mac on each day to enable times for the selected recording type. Click Save when finished making changes. Select a schedule Select recording types to add to schedule • Click Confirm to save changes. 5 (Optional) Use the Copy to button to copy the schedule to other cameras. 6 Click Save to save changes. To configure advanced recording options: 1 Under Camera, select the camera you would like to configure. 2 Click Schedule. 3 Click Advanced Settings.
Client Software for PC or Mac • Record Audio: Not supported. 5 Click Yes to confirm changes. 6 (Optional) Use the Copy to button to copy the schedule to other cameras. 7 Click Save to save changes. Configuring the Camera Video Display (OSD) and Privacy Masks The Video Display menu allows you to configure the text on the camera on-screen display (OSD). You may also customize the position of OSD text or configure Privacy Masks to block out areas of the screen from recording.
Client Software for PC or Mac • Under Text Overlay, you may enter custom messages to display on the monitor. Check entries to have them appear on the screen. They will appear on the monitor when you save changes. Show/hide camera name Enter camera name Show/hide date and time Select Date Format Select Time Format Show day of the week Show OSD appearance Enter custom messages Save changes 4 (Optional) Use the Copy to button to copy your settings to other cameras. 5 Click Save to save changes.
Client Software for PC or Mac 4 OSD messages are outlined. Click-and-drag messages to change their position. Click and drag to change the position of OSD text Select Insert OSD/ Camera Name/Text 5 Click Save to save changes. To configure Privacy Areas: ATTENTION: Areas covered in privacy masks are not visible in recordings. 1 Under Camera, select the camera you would like to configure. 2 Click Video Display. 3 Check Enable Privacy Mask to enable privacy masks or un-check to disable.
Client Software for PC or Mac 5 Click-and-drag in the video display to add privacy areas. Click or click to delete all privacy areas to delete the selected privacy area. Click-and-drag to add privacy areas Select Draw Privacy Mask Area 6 Check to enable privacy masks Click Save to save changes. Configuring Motion Detection Settings The Motion Detection menu allows you to configure motion detection settings for your cameras.
Client Software for PC or Mac • Click to select the entire display area. Configure motion detection areas 5 To change the motion detection sensitivity, adjust the Sensitivity slider. 6 By default, motion detection is enabled 24/7. If you want to configure times when motion detection is enabled, click All Day Template. Select or customize motion schedule for the selected camera • In the Templates menu, times when motion detection is enabled are shown as orange.
Client Software for PC or Mac • Select one of the standard templates or select Template01~08 and click Edit to create a custom template. Click and drag on each day to configure when motion detection is enabled. Click Save when finished making changes. • Click Confirm to save changes to the schedule. 7 Under Warning, check to enable the following warnings when motion is detected: • Full Screen Monitoring: The selected channel will open in full screen. • Audible Warning: System will beep.
Client Software for PC or Mac 5 To change the Tampering Alarm sensitivity, adjust the Sensitivity slider. 6 When Tampering Alarms are enabled, they are enabled 24/7 by default. If you want to configure times when they are enabled, click All Day Template. Select or customize Tampering Alarm schedule for the selected camera • In the Templates menu, times when Tampering Alarms are enabled are shown as light blue. Select one of the following: • All-day Template: Enable Tampering Alarms 24/7.
Client Software for PC or Mac 3 Check Enable Video Loss Detection to enable the Video Loss Alarms on the selected camera or un-check to disable. Check to enable video loss alarms 4 When Video Loss alarms are enabled, they are enabled 24/7 by default. If you want to configure times when they are enabled, click All Day Template. Select or customize Video Loss alarm schedule for the selected camera • In the Templates menu, times when Video Loss alarms are enabled are shown as light blue.
Client Software for PC or Mac 5 Under Warning, check to enable the following warnings when the Video Loss Alarm is triggered: • Full Screen Monitoring: The selected channel will open in full screen. • Audible Warning: System will beep. • Notify Surveillance Center: An alert will be sent to the client software. • Send Email: An alert email will be sent. Note that you must set up email alerts. 6 Click Save to save changes.
Client Software for PC or Mac • Enable Auto Login: Un-check to require a password to open the client software. Check to disable passwords. NOTE: If this option is disabled, you should create your own password. If you do not create your own password and you close the client software, you must use the default user name and password to log back into the client software. The default user name for the client software is admin and the default password is admin. 2 Click Save to save changes.
Client Software for PC or Mac Email The Email sub-menu allows you to configure outgoing email settings for the client software. This allows you to send videos, pictures, or alert information using the client. To configure client email settings: NOTE: Contact your email service provider to determine the SMTP Server address, port, user name, password, or security settings. 1 Under SMTP Server, enter the address of your email server. 2 Under Port, enter the SMTP Server port number.
Mobile Apps: Accessing your NVR Using a Mobile Device Mobile Apps: Accessing your NVR Using a Mobile Device You can remotely view camera streams from your NVR on compatible mobile phones and tablets. Compatible Devices and Platforms Platform Supported Versions and Devices App Name Get App From iOS iOS v. 4.0 and higher iPhone/iPod Touch iPad (1st generation and above) Lorex netHD Stratus (iPhone) Lorex netHD Stratus Plus (iPad) Apple App Store Android Android v. 2.
Mobile Apps: Accessing your NVR Using a Mobile Device 3 Tap then . Tap Then, tap 4 Touch +. Touch + 5 Under Name, enter a name for your NVR of your choice (e.g. home or office). 6 Press next to Device ID and then line up the QR code on the top of the NVR with the camera on your device. Device ID:xxxxxxx OR, If your device does not have a camera, manually enter the Device ID printed on the label. Enter a name for your NVR Enter Domain Name/URL Request, followed by .lorexddns.
Mobile Apps: Accessing your NVR Using a Mobile Device 7 Tap . You will be prompted to change the NVR password. 8 Enter a new 6 character password for the NVR and then press Confirm. Enter a new 6 character password and then press Confirm 9 Tap Start live view. The app opens the Live View screens and shows video from your cameras.
Mobile Apps: Accessing your NVR Using a Mobile Device Live View Interface You can use Live View in landscape or portrait mode. View/select cameras Tap to select channels Swipe to change pages Not supported Screenshot Disconnect Image quality Taking Screenshots 1 Tap the camera you would like to take a screenshot of, then tap 2 Tap OK to allow the app to save photos on your device. • You can access screenshots using the Photos app. . Switching Cameras 1 Touch to access the Camera List.
Mobile Apps: Accessing your NVR Using a Mobile Device 2 Check the cameras you would like to view, then touch Start live view. Check cameras Touch Start live view Playback You can access video recorded on your NVR from your iPhone. To access playback mode: then . 1 Touch 2 Touch 3 Tap From and use the sliders to enter the start time for your search. 4 Tap To and use the sliders to enter the end time for your search. to access the Camera List.
Mobile Apps: Accessing your NVR Using a Mobile Device 5 Tap the camera you would like to playback video from, and then touch Start playback. Tap the camera Tap Start playback 6 Use the on-screen controls. Drag to change playback time Screenshot Disconnect Pause/play Device List The Device List allows you to modify or delete NVR connection details. To access Device List: • Touch then .
Mobile Apps: Accessing your NVR Using a Mobile Device To delete an NVR: • Swipe the NVR from the left, and then tap Delete. Swipe from the left then tap Delete To modify an NVR: 1 Tap the NVR. 2 Tap 3 Modify the connection details as needed and then tap . . Configuration Use the Configuration menu to enable password protection for the app or check for updates in the App store. To enable passwords for the app: then . 1 Touch 2 Tap Turn Password On. Enter a password.
Mobile Apps: Accessing your NVR Using a Mobile Device iPad Use the Lorex netHD Stratus Plus application to connect to your NVR on the iPad. Prerequisites • iOS version 4.0 and above. • An iTunes account (requires valid credit card number). Your credit card will not be billed when downloading the app. • Connect your NVR to your router using an Ethernet cable (included). • Make sure to upgrade your NVR to the latest firmware version.
Mobile Apps: Accessing your NVR Using a Mobile Device OR, If your device does not have a camera, manually enter the Device ID printed on the label. NOTE: If you have changed the User Name, Password, or Client Port from the defaults, you will need to update them. 7 Tap Save. You will be prompted to change the NVR password. 8 Enter a new 6 character password for the NVR and then press Confirm. Enter a new 6 character password and then press Confirm 9 Tap to go to Live View.
Mobile Apps: Accessing your NVR Using a Mobile Device Live View Interface Tap to view cameras connected to the NVR Drag the NVR or cameras to the display area to open Hide/show device list Screenshot Image quality Tap to select camera, drag to top to disconnect Disconnect all cameras Full-screen Not supported Add camera/view to favorites Taking Screenshots 1 Tap the camera you would like to take a screenshot of, then tap 2 Tap OK to allow the app to save photos on your device.
Mobile Apps: Accessing your NVR Using a Mobile Device 2 Tap From and use the sliders to adjust the start time for your search. Tap From and use sliders to select the start time 3 Tap To and use the sliders to adjust the end time for your search. 4 Drag the NVR or camera to the display area to start playback. Use the on-screen controls.
Mobile Apps: Accessing your NVR Using a Mobile Device Device List Use the Device List to manage your NVRs. To access Device List: • Touch . Deleting NVRs • Swipe the NVR you would like to delete from the left and tap Delete. Tap Confirm. Modifying NVRs 1 Tap next to the NVR you would like to edit. 2 Tap Edit. Modify the connection details as needed. 3 Tap Save to save changes. Local Config The Local Config menu allows you to enable passwords for the app.
Mobile Apps: Accessing your NVR Using a Mobile Device Android Phone Use the Lorex netHD Stratus application to connect to your NVR on an Android smartphone. There is a separate app for Android tablets to make better use of the larger screen size. For details, see “Android Tablet” on page 150. NOTE: The instructions below may differ depending on the model of your Android device. System requirements • Android v. 2.3 and above. NOTE: For the latest device compatibility list, visit www.lorextechnology.
Mobile Apps: Accessing your NVR Using a Mobile Device 6 Press next to Device ID and then line up the QR code on the top of the NVR with the camera on your device. Device ID:xxxxxxx OR, If your device does not have a camera, manually enter the Device ID printed on the label. Enter a name for your NVR Enter Domain Name/URL Request, followed by .lorexddns.net NOTE: If you have changed the User Name, Password, or Client Port from the defaults, you will need to update them. .
Mobile Apps: Accessing your NVR Using a Mobile Device 9 Tap Start live view. The app opens the Live View screens and shows video from your cameras. Tap to view your cameras Live View Interface You can use Live View in landscape or portrait mode.
Mobile Apps: Accessing your NVR Using a Mobile Device Switching Cameras 1 Touch to access the Camera List. 2 Check the cameras you would like to view, then touch Start live view. Check cameras Touch Start live view Playback You can access video recorded on your NVR from your phone. To access playback mode: then . 1 Touch 2 Touch 3 Tap From and use the sliders to enter the start time for your search. to access the Camera List.
Mobile Apps: Accessing your NVR Using a Mobile Device 5 Tap the camera you would like to playback video from, and then touch Start playback. Tap the camera Tap Start playback 6 Use the on-screen controls. Drag to change playback time Screenshot Disconnect Pause/play Device List The Device List allows you to modify or delete NVR connection details. To access Device List: • Touch 148 then .
Mobile Apps: Accessing your NVR Using a Mobile Device To delete an NVR: • Tap and hold the NVR, and then tap Confirm. Press and hold, and then tap Confirm To modify an NVR: 1 Tap the NVR. 2 Tap 3 Modify the connection details as needed and then tap . . Configuration Use the Configuration menu to enable password protection for the app or check for updates in the App store. To enable passwords for the app: then . 1 Touch 2 Tap Turn Password On. Enter a password.
Mobile Apps: Accessing your NVR Using a Mobile Device Android Tablet Use the Lorex netHD Stratus Plus application to connect to your NVR on an Android tablet. NOTE: The instructions below may differ depending on the model of your Android device. System requirements • Android v. 3.2 and above. NOTE: For the latest device compatibility list, visit www.lorextechnology.com Connecting to your System using an Android Tablet 1 Download the Lorex netHD Stratus Plus app for free from the Google Play Store.
Mobile Apps: Accessing your NVR Using a Mobile Device OR, If your device does not have a camera, manually enter the Device ID printed on the label. NOTE: If you have changed the User Name, Password, or Client Port from the defaults, you will need to update them. 7 Tap Save.You will be prompted to change the NVR password. 8 Enter a new 6 character password for the NVR and then press Confirm. Enter a new 6 character password and then press Confirm 9 Tap to go to Live View.
Mobile Apps: Accessing your NVR Using a Mobile Device Live View Tap to view cameras connected to the NVR Drag the NVR or cameras to the display area to open Hide/show device list Screenshot Image quality Tap to select camera, drag to top to disconnect Disconnect all cameras Add camera/view to favorites Full-screen Playback You can playback video recorded on your NVR from your Android tablet. To access playback mode: 1 152 Touch .
Mobile Apps: Accessing your NVR Using a Mobile Device 2 Tap From and press + and - to adjust the start time for your search. Tap From and select the start time 3 Tap To and use the sliders to adjust the end time for your search. 4 Drag the NVR or camera to the display area to start playback. Use the on-screen controls.
Mobile Apps: Accessing your NVR Using a Mobile Device Deleting NVRs • Tap next to the NVR you would like to delete. Tap Confirm. Modifying NVRs 1 Tap the NVR you would like to edit. 2 Tap Edit. Modify the connection details as needed. 3 Tap Save to save changes. Local Config The Local Config menu allows you to enable passwords for the app. To enable passwords: then Local Config. 1 Touch 2 Tap the button next to Password Protection.
Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
Appendix B: Installing or Replacing the Hard Drive Appendix B: Installing or Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with up to two hard drives with a maximum capacity of 4TB each (for a maximum storage space of 8TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.
Appendix B: Installing or Replacing the Hard Drive 3 Connect the power and data cables to the hard drive. Hard drive power connector Hard drive data port Data cable Power cable 4 Turn the NVR over and insert 4 screws to secure the hard drive. Make sure to hold the hard drive in place while turning the NVR to avoid damaging the NVR. Insert 4 screws to the bottom panel to secure the hard drive 5 Turn the NVR back over and replace the cover. Replace the side panel and rear panel screws.
Appendix B: Installing or Replacing the Hard Drive Removing the Hard Drive Make sure that the power cable has been disconnected before changing the hard drive. To remove the hard drive: 1 Remove the screws from the back (x2) and side panels. 2 Remove the screws from each side panel (x3) and the top of the rear panel (x2) of the cover. Side panel screws Rear panel screws Do not remove the other screws on the rear panel. 3 Disconnect the power and data cables from the hard drive.
Appendix B: Installing or Replacing the Hard Drive Formatting the Hard Drive If you replace the pre-installed hard drive or install a new hard drive, it must be formatted in order to function properly with the system. ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. 1 To format the hard disk: Right-click and then click Menu. 2 Enter the system user name (default: admin) and password (default: 000000) and click Yes. 3 Click HDD>General.
Appendix C: DDNS Setup (Advanced) Appendix C: DDNS Setup (Advanced) Free Lorex DDNS service is available as an optional connectivity method to connect to your system over the Internet. DDNS Service is not required to connect to your NVR, since the system supports the new Lorex Stratus cloud connectivity solution. For details on setting up your system using Lorex Stratus, see “Connecting to Your NVR Over the Internet on PC or Mac” on page 83.
Appendix C: DDNS Setup (Advanced) Accessing your NVR within a local network (LAN) You can connect to your NVR on the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your NVR for Internet connectivity. NOTE: To complete the steps below, your computer must be on the same network as your NVR. Step 1 of 3: Connect your NVR to the Local Area Network 1 Power off your NVR by turning the power switch to .
Appendix C: DDNS Setup (Advanced) Step 3 of 3: Connect to the NVR on the Local Area Network Follow the steps below to confirm connectivity over a local network on a PC. To connect to the NVR on the LAN using a PC: 1 Install the Client Software for PC from the CD or download the client software for free from www.lorextechnology.com. 2 Double-click the Lorex netHD Client icon from the desktop ( to the Add NVR Wizard. 3 Click Enter Wizard. ).
Appendix C: DDNS Setup (Advanced) 5 Double-click your NVR in the list and click Yes. The Add Device screen opens and populates the NVR’s IP Address, Port, User Name, and Password. Double-click your NVR in the list and click Yes NOTE: If you have changed the User Name, Password, you must enter your new User Name and Password. NOTE: If your NVR does not appear in the list, click Exit>Add. Then enter the IP Address you recorded previously under IP/DDNS and go to step 6.
Appendix C: DDNS Setup (Advanced) 3 4 Enable DDNS on the NVR. Test the remote connection by connecting to the NVR’s DDNS address. Step 1 of 4: Port Forwarding You must port forward the HTTP, Client, and Mobile ports (default: 80, 8000, and 1025) on your router to your NVR’s IP address before you can remotely connect to your system. There are several methods to port forward your router: • Use the Lorex Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.
Appendix C: DDNS Setup (Advanced) 2 The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account. Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your product for warranty. Click Warranties NOTE: Warranty registration is required to register for DDNS.
Appendix C: DDNS Setup (Advanced) 5 Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your NVR for the Product Model Number and Serial Number. Click Save Warranty.
Appendix C: DDNS Setup (Advanced) 7 A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS 8 Configure the following: Select your product warranty Enter a Device Name of your choice Enter the product’s MAC address Enter the web site address that will be used to connect Click Save • Product Warranty: Select the product warranty you created in the previous steps. • Device Name: Enter a name for your device.
Appendix C: DDNS Setup (Advanced) • URL Request: Enter the web site address that will be used to connect to your Lorex product. For example, if you enter tomsmith, the address to access your video will be tomsmith.lorexddns.net. 9 Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to enable remote access to your system.
Appendix C: DDNS Setup (Advanced) Step 4 of 4: Connect to the DDNS Address in the Client Software NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect. Finally you must connect to the NVR’s DDNS address. You will use the DDNS address whenever you want to connect to your NVR over the Internet. To connect to the NVR’s DDNS address: 1 Install the Client Software for PC on a remote computer, and double-click the desktop icon ( 2 ) to open.
Appendix D: Connecting to your NVR Using a Web Browser Appendix D: Connecting to your NVR Using a Web Browser The NVR includes a built in web browser software. You can connect to your NVR in Internet Explorer 8 and above, Apple Safari, Mozilla Firefox, and Google Chrome. NOTE: In order to connect to your NVR using a web browser, you must complete port forwarding and DDNS setup. Complete all the steps under “Appendix C: DDNS Setup (Advanced)” on page 160.
Appendix D: Connecting to your NVR Using a Web Browser 1 Open Internet Explorer and enter the NVR’s DDNS address or local IP address in the address bar. For details, see “Connecting to your NVR Using a DDNS or Local IP Address” on page 170. NOTE: It is recommended to select Run as Administrator when opening Internet Explorer. This will allow you to save screenshots and video files to your computer hard drive. 2 Enter the User Name and Password for the NVR and click Login.
Appendix D: Connecting to your NVR Using a Web Browser 6 The live viewing interface opens and streams live video from your cameras. Connecting Using Safari You must download plug-ins from www.lorextechnology.com to view your cameras in Apple Safari. To connect to your NVR in Safari: 1 Download and install the Safari Plug-in from www.lorextechnology.com. 2 You must quit Safari to complete the installation. Hold right-click on the Safari icon in the Dock and select Quit.
Appendix D: Connecting to your NVR Using a Web Browser 2 Enter the User Name and Password for the NVR and click Login. By default, the user name is admin and the password is 000000. Enter user name (default: admin) Enter password (default: 000000) 3 You are prompted to install a plug-in. Click OK to download the plug-in. Click OK 4 Install the plug-in and then restart your browser. 5 Re-enter the address for your NVR. Log in again if needed.
Appendix D: Connecting to your NVR Using a Web Browser Navigating the Web Browser Interface Double-click to open cameras in the selected display area Click to select an area Select split-screen layout Digital zoom Next Disconnect all Manual cameras recording page Screenshot Edit image settings Previous page NOTE: To view or change where screenshots or manual recordings are saved, click Configuration>Local Configuration.
Appendix D: Connecting to your NVR Using a Web Browser 6 Click to begin playback.
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
Troubleshooting Troubleshooting (Continued) Error • Mouse not detected by system Possible Causes • Mouse cable is not firmly connected to the system Solutions • Firmly connect the mouse cable to the USB Mouse port on the front panel • Mouse is not connected to the system • There is no picture on selected channels / camera picture is not being displayed • System needs to be reset • Power off the system using the power switch. Firmly connect a USB mouse to one of the USB ports.
