NETWORK VIDEO SERVER & DAY-NIGHT CAMERA Frequently Asked Questions English Version 1.0 MODEL: IPSC2230 / 2260 www.lorexcctv.com Copyright © 2006 LOREX Technology Inc.
FAQ Guide Overview FAQ Guide Overview The following questions are addressed in this FAQ Guide. 1. Which Ports do I need to forward on my Router? 2. Why is my Video not Displayed? 3. Why is my SMTP Email server not working with the Email Function? If you have any additional questions or technical issues, please contact the Sentinel CCTV Help desk for further assistance at 1-888-425-6739 (Option 1 - 1) or mail your questions to support@lorexcctv.
FAQ Guide Overview 1. Which Ports do I need to forward on my Router? I am trying to connect to my device, and need to know what Ports to Forward - how do I do this? You will need to enable port forwarding on your Router to allow for external communications with your Video Network Server.
FAQ Guide Overview 2. Why is my Video not Displayed? I am trying to view video from my Video Network Server, but nothing is appearing onscreen. Are there additional changes I need to make to my system? The settings in Internet Explorer may need to be changed by setting ActiveX to Enabled, and allowing Pop-ups in Internet Explorer (or by disabling any third party popup blocker software).
FAQ Guide Overview 3. Why is my SMTP Email server not working with the Email Function? I am trying to enable emailing from my Video Network Server, but I am not getting any emails. What settings do I need to make? There are some SMTP Email Servers that do not work with the Lorex Email function. Some troubleshooting steps to try to resolve the issue include: • Check that all information is entered correctly, and confirm that User Authentication is required, is checked.
It’s all on the web Product Information Specification Sheets User Manuals Software Upgrades Quick Start Guides Firmware Upgrades VISIT www.lorexcctv.com wwwlorexcctv.com Strategic Vista International Inc.
