Instruction Manual LHV2000 SERIES
Instruction Manual LHV2000 SERIES #LX400060; r. 1.
Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LHV2104 (4-channel) LHV2108 (8-channel) LHV2116 (16-channel) LHV2216 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.
Table of contents 1 Important Safeguards ..........................................................................1 1.1 General Precautions.................................................................... 1 1.2 Installation................................................................................. 1 1.3 Service ..................................................................................... 3 1.4 Use..........................................................................................
Table of contents 12 Search (Playback) ............................................................................. 28 12.1 Playing Back Video from the Hard Drive......................................... 28 12.2 Playback Controls ..................................................................... 29 12.3 Playing Back from a USB Drive .................................................... 29 13 Backup............................................................................................. 31 13.
Table of contents 15.4 15.3.13 Configuring Pre-Recording ............................................... 60 15.3.14 Configuring the Snapshot Schedule ................................... 61 15.3.15 Configuring Holidays....................................................... 62 15.3.16 Formatting the Hard Drive ................................................ 63 15.3.17 Configuring Hard Drive Type ............................................. 64 15.3.18 Setting up Hard Drive Mirroring (LHV2216 Only) ........
Table of contents 18.2 18.3 19 18.1.2 Connecting to your System on iPhone............................... 18.1.3 Live View Interface ....................................................... 18.1.4 Controlling PTZ Cameras............................................... 18.1.5 Viewing Snapshots and Videos with Local Files .................. 18.1.6 Using Playback Mode on iPhone ..................................... 18.1.7 Enabling Push Notifications ............................................ 18.1.
Table of contents 19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 152 20 LHV2000 Series Hard Drive Installation .............................................. 156 20.1 Installing a Hard Drive.............................................................. 156 20.1.1 LHV2104 / LHV2108 / LHV2116 ...................................... 156 20.1.2 LHV2216.................................................................... 157 20.2 Removing the Hard Drive......................................
1 Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. 1.1 General Precautions 1.
1 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions. 6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock.
1 Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required. 1.3 Service 1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards.
2 LHV2000 Series Features Features True 1080p recording on all cameras1 24/7 security-grade hard drive Continuous, scheduled, and motion recording PTZ cameras supported, remote control through App H.
3 Getting Started (LHV2000 Series) The system comes with the following components: DVR (Digital Video Recorder) 12V DC power supply Remote control (may not be exactly as shown) USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above. #LX400060; r. 1.
4 Front Panel (LHV2000 Series) 4.1 LHV2104 / LHV2108 / LHV2116 1. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR receiver clear from obstructions. • NET: Glows when network is in normal state. Turns off for network error. • HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error. • ALARM: Not supported. • PWR: Glows to indicate the system is on. 2. FN: Performs special functions in some menus. 3.
4 Front Panel (LHV2000 Series) 2. Playback buttons: 3. 4. 5. 6. • Previous file: Press to skip to the previous video file on the system. • Next file: Press to skip to the next video file on the system. • Slow: Press to slow playback / decrease playback speed. • Fast: Press to speed up playback / increase playback speed. • Play backwards: Press to play video backwards / pause video. • Play: Press to play video / pause video. SHIFT: During text input, press to switch input types.
5 Rear Panel (LHV2000 Series) LHV2104 (4–Channel) LHV2108 (8–Channel) 1. 2. 3. 4. On / Off switch: Turns the DVR on or off. VGA: Connect a VGA monitor (not included) to view the system interface. DC12V: Connect the included AC power adapter. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. 5. A/B: Connect RS485 cables for analog PTZ cameras. See 21 Connecting a PTZ Camera (LHV2000 Series), page 163 for more details.
5 Rear Panel (LHV2000 Series) 1. On / Off switch: Turns the DVR on or off. 2. DC12V: Connect the included AC power adapter. 3. A/B: Connect RS485 cables for analog PTZ cameras. See 21 Connecting a PTZ Camera (LHV2000 Series), page 163 for more details. NOTE Lorex 1080p MPX and 720p HD PTZ cameras can accept commands directly via the video cable. 4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. 5.
6 Basic Setup (LHV2000 Series) 6.1 Step 1: Connect the BNC Cameras • Connect cameras to the Video Input ports on the rear panel of the DVR. NOTE Connect Lorex 1080p MPX, 720p HD, or analog cameras to the system. For a list of compatible cameras, please visit www.lorextechnology.com/support. Push and twist the BNC connector clockwise to secure it to the BNC port. 6.2 Step 2: Connect the Mouse • Connect a USB mouse (included) to one of the USB ports. 6.
6 Basic Setup (LHV2000 Series) 6.4 Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended). OR • Connect a VGA cable (not included) from the VGA port to the monitor. 1. VGA port. 2. HDMI port. 6.5 Step 5: Connect the Power Adapter and Power on the DVR 1. Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector. 2. Turn the power switch to ON to turn on the DVR.
6 Basic Setup (LHV2000 Series) 2. Enter the system user name (default: admin) and password (default: 000000) and click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION 6.7 Step 7: Verify Camera Image • Power on the cameras, and then verify the camera video quality before mounting the cameras to a permanent location.
6 Basic Setup (LHV2000 Series) 6.10 Quick Access to System Information To quickly open a window that displays vital system information: • Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). OR • Press the OR button on the front panel. • Press the ENTER button on the remote control. NOTE The QR code shown in the System Info screen can be scanned during mobile setup to enter the system’s Device ID. 6.11 Connecting Cameras 6.11.
6 Basic Setup (LHV2000 Series) • Avoid pointing the camera at a glass window to see outside. This may result in a bright white ring in the night vision image, as the light from the night vision LEDs may reflect off the glass. • Adjust the camera angle so that it covers an area with high traffic. • In "high-risk" locations, have multiple cameras point in the same area. This provides camera redundancy if a vandal attempts to damage the camera. To install the cameras: 1.
6 Basic Setup (LHV2000 Series) Camera Installation Diagram 1. 2. 3. 4. 5. 6. Camera. End of extension cable with male power connector. Extension cable. End of extension cable with female power connector. Camera power adapter. DVR. 6.11.4.1 Connecting and Removing BNC Cables BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and cannot be accidently removed.
6 Basic Setup (LHV2000 Series) NOTE • For cable runs above 300ft / 92m (option 3), you must connect the power adapter directly to the camera, rather than at the end of the extension cable (see diagram below). • Indicators that your cable run may be too long: • • • Video is permanently black & white (even during day time). Video is unclear, soft, or distorted. For more information on extension cables, visit www.lorextechnology.com/support. #LX400060; r. 1.
7 Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. • In live view, while in a split-screen display mode, double-click an individual channel to view it in full-screen. Double-click again to return to the split-screen display mode. • While navigating menus, click to open a menu option. 2.
8 Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. Reverse: Press to reverse playback/pause playback. • Fast: Press to increase playback speed. • Next: Press to skip to next video. • Previous: Press to skip to previous video. • Slow: Press for slow playback. 3. Esc: In menus, press to go back / exit menus. In playback, press to return to live view.
8 Remote Control 8.1 Setting the Remote Control Address If you have more than one system, you can set up your remote control to pair with a specific system. To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000). 2. Click >General>General. 3. Under Device No., enter the address number you would like to assign to the remote control. 4. Click OK. 5. Using the remote control, press Add.
9 Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 9.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen. • Right-click to open the Quick Menu. • Left-click to open the Navigation Bar. • Move the mouse to the top of a channel to view the Camera Toolbar.
9 Using the System 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • • • • View: Select a camera in full-screen or select a multi-channel display. Pan/Tilt/Zoom: Access controls for PTZ cameras (not included). Color Setting: Configure color settings for cameras. Info: Opens the system information window. • Sequence: Click to start/stop sequence mode.
9 Using the System 2. Adjust the following color settings: • • • • • Saturation Brightness Contrast Chroma (Tint) Sharpness 3. Click OK to save changes. 9.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: • Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options: 1. Main Menu. 2. Collapse. 3. Select display layout. 4. Sequence: Click to start/stop sequence mode. 5.
9 Using the System 9.5 Using the Camera Toolbar The Camera Toolbar is used to perform actions on a specific channel. To access the Camera Toolbar: • Move the mouse to the top of the channel display. The Camera Toolbar has the following options: 1. 2. 3. 4. 5. Quick Playback. Digital Zoom. Real-time backup. Snapshot. Mute/Unmute. 9.5.1 Using Quick Playback Quick Playback is used to playback the last 5~60 minutes of video from the selected channel.
9 Using the System 9.5.3 Using Real-time Backup Real-time backup allows you to save footage from the live display to a USB thumb drive (not included) or external hard drive (not included). To use Real-time Backup: 1. Insert the USB thumb drive or external hard drive into one of the USB ports on the system. 2. Move your mouse to the top of the channel display and click Backup. 3. Click to start Real-time again to end Real-time Backup. The file is saved to your USB device.
10 Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2. Log in using the system user name (default: admin) and password (default: 000000). 3. Click and select Setting. Click General and select the Date&Time tab. 4. Under System Time, enter the current time and select your time zone.
11 Recording By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. • Recording—Continuous: Normal, continuous recording. A recording is in progress. icon is shown when • Recording—Motion: The system records when motion is detected by the camera. An icon is shown when motion is detected. 11.
11 Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked. • Stop: The system will not record the Main Stream for this channel. This option is not recommended. 3. Under Sub Stream, select how the system will record the Sub Stream for each channel.
12 Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3. Configure the following: 3.1. Use the calendar on the right to select the day to playback. 3.2. Use the drop-down menus to select the channels you would like to playback. NOTE Click the display options ( 3.3.
12 Search (Playback) 12.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6. Playback Bar: Click inside the bar to select a playback time. 7. Zoom Playback Bar: Select scope of time bar. 8. Recording types: Click to show/hide recording types. 9. Speed up. 10. Slow. 11. Previous/next frame. 12. Play backward.
12 Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. #LX400060; r. 1.
13 Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 13.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system. CAUTION Formatting the USB device will permanently erase all data. To format a USB device: 1.
13 Backup 13.2 Backing up Video 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup. 4. Configure your search options: • Select the USB device you would like to format under Device Name. • Type: Select the recording type you would like to search for or select All to search all recording types. • Channel: Select the channel you would like to search or select All to search all channels.
13 Backup 2. Start playing back video using the steps in 12.1 Playing Back Video from the Hard Drive, page 28. 3. Click to mark the beginning of the video clip. Click video clip. 4. Click to mark the end of the to open the Backup menu. 5. Configure the following: 5.1. 5.2. 5.3. Check the USB device where you would like to save the file. Check the files you would like to backup. Click Backup . Then click Start. Wait for the backup to complete before removing the USB flash drive. 13.
13 Backup 2. Double click one of the files on the left to begin playback. OR Click to open a back up video file in another location. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. #LX400060; r. 1.
13 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. • : Take a snapshot from the video file. • : Close the video file. 3. Hide/show file list. 4. Playback controls: • : Playback files in sequence. • : Synchronize playback times. • : Play/pause playback. • : Stop playback.
13 Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 13.4.2 Viewing Backup Files on Mac A Video Player for Mac is available from www.lorextechnology.com/support. To view backup video files using the Player on Mac: 1. Download Video Player for Mac from www.lorextechnology.com/support. 2.
13 Backup 4. Double click one of the files on the left to begin playback. OR Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. #LX400060; r. 1.
13 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Take a snapshot from the video file. • : Close the video file. 3. Hide/show file list. 4. Playback controls: • • : Play/pause playback. • : Stop playback. • : Previous file. • : Next file. • • 5. 6. 7. 8.
14 Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time. NOTE If you forget the password to the system, contact technical support to have it reset.
14 Managing Passwords and User Accounts 14.2 Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system. To add a user account: 1. From Live View, right-click and then select Main Menu. 2. If prompted, enter the system user name (default: admin) and password (default: 000000). 3.
14 Managing Passwords and User Accounts 14.4 Deleting Users 1. In the Account menu, click next to the user account you would like to delete. 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 14.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.
14 Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts assigned to this group can not be given any permissions the group does not have. 7. Click OK to save changes. 14.7 Modifying Groups 1. In the Group tab, click next to the group you would like to modify. 2.
15 Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1. SEARCH: Open Search/Playback mode. For details, see 12 Search (Playback), page 28. 2. BACKUP: Export files to USB device. For details, see 13 Backup, page 31. 3. CAMERA: Configure image settings, recording parameters, and titles for your cameras. 4. INFO: View system information.
15 Using the Main Menu 15.1.2 Configuring Recording Quality The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs. To configure recording quality: 1. From the Main Menu, click and select Recording>Recording. 2.
15 Using the Main Menu 4. (Optional) Click the Copy button to copy recording settings to other channels. 5. Click OK to save changes. 15.1.3 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording parameters for each camera.
15 Using the Main Menu To create custom channel names: 1. From the Main Menu, click and select Channel Name. 2. Enter a custom name for each channel. 3. Click OK to save changes. 15.1.5 Selecting Cable Type (Advanced) The default settings in this menu should work well for almost all types of installations. This menus should only be used to troubleshoot issues with picture quality caused by cabling with a resistance higher than 10Ω per 100m (330ft).
15 Using the Main Menu 15.2 Info Info contains menus that show you system information. 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the system, including capacity, status, and type. To access the HDD Info menu: • From the Main Menu, click 15.2.2 and then click Info. Record Info #LX400060; r. 1.
15 Using the Main Menu The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click 15.2.3 and then select Info>Record Info. Version The Version sub-menu allows you to view information about the current firmware installed on the system. To access the Version menu: • From the Main Menu, click 15.2.4 and then click Info>Version. Alarm Status The Alarm Status menu shows you a display of system alarms.
15 Using the Main Menu To access the Alarm Status menu: • From the Main Menu, click 15.2.5 and then select Alarm Status. Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices. To access Online Users: • From the Main Menu, click 15.2.6 and then select Network. Load The Load menu shows you the network traffic your system is sending and receiving. To access Load: • From the Main Menu, click #LX400060; r. 1.
15 Using the Main Menu 15.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it. To access Test: • From the Main Menu, click 15.2.8 and then select Network>Test. BPS The BPS sub-menu shows the bitrates of connected cameras. the bitrate is the amount of data the camera is sending to the system. To access BPS: • From the Main Menu, click 15.2.
15 Using the Main Menu To search for system logs: 1. From the Main Menu, click 2. 3. 4. 5. and then select Log. Under Type, select the log type to search for. Under Start Time and End Time, select the start and end time for your search. Click Search. (Optional) Click Backup to export logs to a USB flash drive connected to the system. #LX400060; r. 1.
15 Using the Main Menu 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 15.3.1 Network The Network menu allows you to configure network parameters for your system. 15.3.2 Selecting DHCP or Static IP Address (TCP/IP) The TCP/IP menu allows you to configure IP address settings. To configure IP address settings: 1.
15 Using the Main Menu 15.3.3 Configuring System Ports (Connection) The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps. If you are using DDNS connectivity, port forwarding is required for the HTTP Port (defaut: 80) and TCP (Client Port) (default: 35000). To configure system ports: 1. From the Main Menu, click and then select Network>Connection. 2.
15 Using the Main Menu 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User ID, enter your DDNS User Name. 6. Under Password, enter your DDNS Device password. 7. Click OK to save your settings. NOTE Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect. 15.3.
15 Using the Main Menu 2. Configure the following: • • • • Receiver: Enter the email address that will receive alerts. Sender: Enter the sender’s email address. Subject: Enter the subject line for the email alert. Attachment: Check to include a jpg image attachment of the camera. NOTE You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 15.3.7 Configuring Motion Detection, page 55.
15 Using the Main Menu responses to motion detection events, such as activating the system buzzer or sending an email alert. To configure Motion Detection events: 1. From the Main Menu, click and then click Event>Motion>Motion Detect. 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable motion detection on the selected channel. 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection.
15 Using the Main Menu 5. Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event. 6. Under Post_REC, enter the time the system will record after a motion event occurs. 7. To configure a schedule when motion detection will be enabled on this channel, click Setup next to Period.
15 Using the Main Menu 2. Under Channel, select the channel you would like to configure. 3. Check Enable to enable video loss events for the selected channel. 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.
15 Using the Main Menu 3. Configure the responses the system will take when the selected event occurs: • Show Message: Show a popup message on the monitor. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 54). • Buzzer: Check to activate the system buzzer. 4. Click OK to save changes. 15.3.
15 Using the Main Menu 15.3.12 Configuring the Video Recording Schedule You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours. A custom recording schedule helps reduce the amount of hard drive space required, increasing the time your system can retain recordings. To configure the video recording schedule: 1.
15 Using the Main Menu To configure pre-recording: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the camera you would like to configure or select All. 3. Under PreRecord, select the duration for pre-recording. 4. Click OK to save settings. 15.3.14 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras. To set up the snapshot schedule: 1. From the Main Menu, click and then click Storage>Schedule>Snapshot. 2.
15 Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour. • Click next to All to link the recording schedules for all days. The icon for a day changes to when it is linked. You can also click the boxes next to individual days to link them to each other.
15 Using the Main Menu 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year. • Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on. 4. Click Add. Now that you have added a holiday, an extra holiday setting is added to the recording schedule.
15 Using the Main Menu 3. Click OK to save changes. The system will restart to complete the formatting process. 15.3.17 Configuring Hard Drive Type The system supports the following hard drive types: • Read-write HDD: Normal recording hard drive. • Read-only HDD: The system can playback data from this hard drive, but it will not record to it. To set the hard drive type: 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Click the hard drive you would like to configure. 3.
15 Using the Main Menu NOTE • • • The mirror hard drive must be as large or larger than primary hard drive to backup all recordings. HDD mirroring begins from when mirror hard drive is installed and configured. Two hard drives must be installed in the system to use HDD mirroring. For details on installing hard drives, see 20 LHV2000 Series Hard Drive Installation, page 156. To set up hard drive mirroring: 1. From the Main Menu, click and then click Storage>HDD Manager. 2.
15 Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See 8.1 Setting the Remote Control Address, page 19. • Language: Set the system languages. Available options are English, French, and Spanish. • Video Standard: Select NTSC (North America) or PAL (Europe).
15 Using the Main Menu To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution. To configure other display settings: 1. From the Main Menu, click and then click Setting>Display>Display. 2.
15 Using the Main Menu To save your system configuration to a USB flash drive: 1. Insert a USB flash drive (not included) into one of the USB ports. 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration. 4. Click EXPORT to save your current system configuration. To restore a saved system configuration: 1.
15 Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 15.3.23 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. The system also supports firmware upgrades from a USB thumb drive (not included).
15 Using the Main Menu 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION #LX400060; r. 1.
15 Using the Main Menu 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK. 3. Click >Shutdown. 4. Select one of the following: • Logout: Log out the account that is currently active. • Shutdown. • Restart. #LX400060; r. 1.
16 Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. NOTE • • • Except where noted, the PC and Mac instructions in this section are the same. For smartphone/tablet setup, see 18 Connecting to your System Using Smartphone or Tablet Apps, page 103.
16 Connecting to Your System Over the Internet on PC or Mac 3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet. To find the Device ID: 1. The Device ID is located on a sticker on the system. 2. Write down the Device ID of the system. 16.
16 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400060; r. 1.
16 Connecting to Your System Over the Internet on PC or Mac 5.1. 5.2. 5.3. 5.4. 5.5. Device Name: Choose a name for your system of your choice. Device ID: Manually enter the Device ID printed on the label. Client Port: Enter the Client Port (default: 35000). User Name: Enter the system User Name (default: admin). Password: Enter the system Password (default: 000000). 6. Click Add. If this is the first time you are connecting, you will be prompted to change the system password. 7.
16 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. #LX400060; r. 1.
17 Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features. To open tabs: Click a tab from the Home Page to open it or click the from within any tab to open a new tab. button at the top of the screen 17.2 Live View The Live View tab is where you can view live video from connected systems.
17 Using FLIR Cloud™ Client for PC or Mac 17.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream. Manual recording: Click to start/stop manual recording.
17 Using FLIR Cloud™ Client for PC or Mac 3. Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. 4. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view. 5. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour. 6. PTZ Controls: Controls for PTZ cameras (not included). See 17.
17 Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client. NOTE You must ensure the PTZ camera is properly connected to your system and your system is configured to detect it before you can control them using the client.
17 Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models. 2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area. 3. 4. 5. 6. Zoom +/-: Click to zoom the camera in and out. Focus +/-: Click to increase/decrease the focus. Iris +/-: Click to increase/decrease the iris.
17 Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1. Select the preset number from the list or click preset. 17.3.2 to go to the currently selected PTZ Tours Tours will cycle through a set of presets. To configure a PTZ tour: 1. Click 2. Click to open the Advanced controls. Select Tour. . 3.
17 Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset. • Operation: Click the tour. to add a preset to the tour. Click to delete a preset from 6. Click OK to save changes. To run a PTZ tour: 1. Select the tour number and click 17.3.3 .
17 Using FLIR Cloud™ Client for PC or Mac 17.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3. Move the camera to the desired right position and click . . To run scan mode: 1. Click 17.3.5 . PTZ Pan Pan makes the camera continuously pan 360°. To run Pan mode: 1. Click 2. Click to open the Advanced controls. Select Pan. . 17.
17 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • • • • All: All recordings. General: Continuous recordings. MD: Motion recordings. Alarm: Alarm recordings. Your system must support alarm devices (not included) to use this feature. 3.
17 Using FLIR Cloud™ Client for PC or Mac 17.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. • Digital zoom: Click to enable digital zoom mode. Then, click and drag to zoom in. Click and drag to pan the camera. Click again to zoom out. 2. Event: Click to view recordings based on a list of events and files. 3. Record: Click to view recordings on a timeline.
17 Using FLIR Cloud™ Client for PC or Mac 16. Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading. 17. Search: Search for video on the selected channels based on the search parameters you set. 18. Device list: Select the channels you would like to search or playback video from. 17.6 Downloading Video to your Computer Hard Drive You can download video to your computer hard drive to save important events or share them.
17 Using FLIR Cloud™ Client for PC or Mac NOTE To retrieve downloaded video files: • • PC Users: Browse to the folders listed in General>File. Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 17.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.
17 Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab. • Pause Refresh: Stop refreshing the live video in the video popup. 17.8 Log The Log menu allows you to view logs for the client software or to view logs for connected systems.
17 Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for. • Device Name: Select the system you would like to view logs from. 3. Click Search. 17.9 E-map E-Map allows you to place cameras over a still image.
17 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map. • Describe (optional): Enter a text description of the e-map. 4. Click Save. 5. Click Edit to edit the e-map. 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. #LX400060; r. 1.
17 Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click and then click . Devices overview: 1. Devices Found: Shows systems that are connected to the same network as the computer where the client is installed. Once you connect to the system, it moves to the bottom of the screen. 2.
17 Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 17.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click . • Click on a system in the device list to see the settings available for that system and then configure settings as needed. NOTE The settings available depend on the model of system you have. 17.
17 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion. • Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1. • Click Next. #LX400060; r. 1.
17 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm. For each channel selected, configure the following: • Video: Pop up a window with live video from the selected channel, like the one below. • Record: Record video from the selected channel.
17 Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. 2. 3. 4. 5. 6. 7. 8. Export: Export current list of alarms as an xml file. Import: Import list of alarms. Delete: Delete selected alarm. Add: Add new alarm. Alarms. On/off: Click to enable/disable alarm. Delete: Click to delete alarm. Edit: Click to edit alarm settings. 17.13 Tour & Task The Tour & Task menu is where you can set up custom views for the system.
17 Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view. 5. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view. 6. Click Save to save the view. Or click Add More to save the view and create another view. 17.
17 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed. • Password/Confirm Password: Enter the password for the user account. • Remarks (Optional): Enter a text description of the user account.
17 Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click 17.14.2 next to the user account you would like to delete. Click OK to confirm. Managing Roles Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of the role they are assigned to. To create a role: 1. Click the Role tab. 2. Click Add. 3.
17 Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click 17.15 next to the role you would like to delete. Click OK to confirm. General The General menu is where you can configure application settings for the client software. To access the General menu: • Click 17.15.1 and then click . Basic The Basic menu contains general settings for the client software.
17 Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings. • Config Path: Click Browse to select the folder where the client will save software config files. NOTE Click Save to save setting changes. PC Users: You may need to run the client software as admin to save files to enable snapshot or video recording. 17.15.
17 Using FLIR Cloud™ Client for PC or Mac • • • • • Motion Detect: Select or preview the sound that will play for motion detection. Video Loss: Select or preview the sound that will play for video loss alarms. Disk Full: Select or preview the sound that will play for disk full alarms. Disk Error: Select or preview the sound that will play for disk errors. External: Select or preview the sound that will play for external alarms (triggered by sensor devices, which may not be supported on all systems).
18 Connecting to your System Using Smartphone or Tablet Apps The system is compatible with iPhone, iPad and Android devices. Platform App Name Get App From iPhone/iPad FLIR Cloud™ Apple App Store Android FLIR Cloud™ Google Play Store See www.lorextechnology.com/support for the latest list of supported apps and devices. 18.1 iPhone FLIR Cloud™ is an iPhone app that allows you to remotely view your system. 18.1.
18 Connecting to your System Using Smartphone or Tablet Apps 5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. OR Under Device ID, manually enter the Device ID printed on the label. 5.2. 5.3. 5.4. 5.5. Name: Choose a name for your system of your choice. Client Port: Enter the Client Port (default: 35000). User Name: Enter the system’s User Name (default: admin). Password: Enter the system’s Password (default: 000000). 6. Tap Connect.
18 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3. Pages: Shows the number of pages available and highlights the currently selected page. 4. Split: Select the split-screen layout. 5. Snapshot: Tap to take a snapshot from the currently selected channel. 6. Control Bar: Contains the following options.
18 Connecting to your System Using Smartphone or Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. 2. 3. 4. 5. Live Display: Swipe to move the camera. Pinch to zoom in/out. Focus: Tap to show focus controls. Zoom: Tap to show zoom controls. Iris: Tap to show iris controls. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.
18 Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. 2. 3. 4. Menu: Return to Menu. Files: Tap to open files. File Type: Tap the options to select video files or snapshots. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format. 18.1.6 Using Playback Mode on iPhone You can access recorded video on your system using your iPhone.
18 Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9. 4.10. 4.11. 4.12. 4.13. 18.1.7 Display Area: Double-tap to open in full-screen. Play/pause. Time Bar: Tap inside the bar to fast forward or rewind. Previous: Select previous video file. Next: Select next video file.
18 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifications from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 18.1.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications. NOTE You must configure push notifications before you can use the Event List.
18 Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete. 3. View: Tap to view the video or snapshot for the selected event. 18.1.9 Using Favorites Favorites allows you to select a group of cameras as a favorite.
18 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete. To open Favorites in Live View: 1. Tap 2. Tap 18.1.10 to access the Menu, and then tap Live View. , and then tap to open the group. Using the E-Map E-Map allows you to place cameras over a still image.
18 Connecting to your System Using Smartphone or Tablet Apps 2. Tap . 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click . Choose a name for your E-Map and then tap OK. To open cameras from an E-Map: 1. Tap in Live View. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: • Tap to access the Menu, and then tap Device Manager. To edit a system: 1. Tap the system in Device Manager. Tap . 2. Edit the connection details as needed. 3.
18 Connecting to your System Using Smartphone or Tablet Apps To delete a system: 1. Tap the system you would like to delete. 2. Tap 18.1.12 . Tap OK to confirm. Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: • The device you are connecting to must be connected to the Internet.
18 Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 5. The app opens in Live View and streams video from your cameras. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 18.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 18.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet. NOTE For the latest list of supported apps and devices, visit www.lorextechnology.com/support.
18 Connecting to your System Using Smartphone or Tablet Apps 6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device. OR Under Device ID, manually enter the Device ID printed on the label. 6.2. 6.3. 6.4. 6.5. 6.6. Name: Choose a name for your system of your choice. Client Port: Enter the Client Port (default: 35000). User Name: Enter the system’s User Name (default: admin).
18 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. 2. 3. 4. 5. Display area: Double-tap to open camera in full screen. Favorites: Slide to select favorites. Disconnect: Disconnect from all open cameras. Add to favorites: Add the current view to favorites. Shapshot: Tap to take a snapshot from the currently selected channel. NOTE You can view or share snapshots using the Photos app. 6. Change display view. 7. Not supported. 8.
18 Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. 2. 3. 4. 5. 6. Live display: Swipe to move the camera. Pinch to zoom in/out. Direction buttons: Tap to move the camera. Zoom: Tap to zoom the camera in/out. Focus: Tap +/- to adjust the focus. Iris: Tap +/- to adjust the iris. PTZ/EPTZ: Tap to switch between PTZ and EPTZ mode. Use PTZ mode to control PTZ cameras.
18 Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then . 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback. OR In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area. 3. Use the playback controls.
18 Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7. Change display view. 8. Menu. 9. Next file. 10. Time range: Tap to change the range of time shown in the time bar. 11. Time Bar: Tap inside the bar to fast forward or rewind.
18 Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 18.2.7 . Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open video or an image from the camera that detected motion. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then . 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifications from. 5. Under Type, select Playback to attach a video file with each push notification. Or, select Picture to attach a still image of the camera that detected motion. 6. Tap OK to save changes. Whenever the selected cameras detect motion, you will receive a notification. 18.2.
18 Connecting to your System Using Smartphone or Tablet Apps 18.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1. In Live View, tap to save the cameras that are currently open as a favorite. 2. Enter a name for the favorite and tap OK. To open favorites in Live View: • In Live View, slide the dial to cycle through favorites.
18 Connecting to your System Using Smartphone or Tablet Apps 18.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1. From live view, tap then . 2. Tap Add. 3. Select a .jpg image file on your mobile device. 4. To edit the E-map: #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 4.1. 4.2. 4.3. Select Image: Select a different image file to use for your E-Map. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. Delete E-Map. 5. When you are finished editing the E-Map, tap Save and enter a name for the E-Map to save changes. To open cameras using the E-Map: 1. In live view, tap + on an empty display window and select the E-Map. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 2. Tap a camera from the E-map to open. 18.2.11 Using the Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1. From live view, tap then . 2. Tap Device Manager. To delete a system: 1. Tap the system to select it. 2. Tap . Tap Yes to confirm. To modify a system: 1. Tap a system to select. 2. Tap the system again to open the edit screen. 3.
18 Connecting to your System Using Smartphone or Tablet Apps • You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device’s local IP address. • To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system. • For more information on port forwarding and DDNS, visit www.lorextechnology.com/support. To add a device using an IP or DDNS address: 1. Install FLIR Cloud™ for free from the App Store. 2.
18 Connecting to your System Using Smartphone or Tablet Apps 6.6. 6.7. Password: Enter the system’s Password (default: 000000) Channel Amount: Enter the number of channels your system has. 7. Tap Start Live View. You will be prompted to change the system password. 8. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 9. The app opens in Live View and streams video from all connected cameras. #LX400060; r. 1.
18 Connecting to your System Using Smartphone or Tablet Apps 18.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet. NOTE For the latest list of supported apps and devices, visit www.lorextechnology.com/support. 18.3.
18 Connecting to your System Using Smartphone or Tablet Apps 5.2. 5.3. 5.4. 5.5. Name: Choose a name for your system of your choice. Client Port: Enter the Client Port (default: 35000). User Name: Enter the system’s Username (default: admin). Password: Enter the system’s Password (default: 000000). 6. Tap Connect. You will be prompted to change the system password. 7. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 8.
18 Connecting to your System Using Smartphone or Tablet Apps 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 6.7. 6.8. Quick Playback: Tap to start/stop quick playback. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). Streaming Quality: Open/close streaming quality panel. Not supported. Not supported. Not supported. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out. Color Settings: Tap to access color controls for the currently selected camera. 7.
18 Connecting to your System Using Smartphone or Tablet Apps 4. Iris: Tap to show iris controls. 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature. 18.3.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you may open them with Local Files.
18 Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9. 4.10. 4.11. 4.12. 4.13. Display Area: Double-tap to open in full-screen. Play/pause. Time Bar: Tap inside the bar to fast forward or rewind. Previous: Select previous video file. Next: Select next video file.
18 Connecting to your System Using Smartphone or Tablet Apps 18.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion. NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1.
18 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifications from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, select Image to attach an image to each push notification. 5. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 18.3.
18 Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE Tap to create a new group and then enter a name for the new group. 3. To add cameras to the group, tap . 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, press and hold to delete cameras from the group.
18 Connecting to your System Using Smartphone or Tablet Apps 18.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1. Tap 2. Tap to access the Menu, and then tap E-Map. . 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Click .
18 Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: • Tap to access the Menu, and then tap Device Manager. To edit a system: 1. Tap the system in Device Manager. Tap . 2. Edit the connection details as needed. 3.
18 Connecting to your System Using Smartphone or Tablet Apps To delete a system: 1. Tap the system you would like to delete. 2. Tap 18.3.12 . Tap OK to confirm. Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™. Prerequisites: • The device you are connecting to must be connected to the Internet.
18 Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on. 5. The app opens in Live View and streams video from your cameras. #LX400060; r. 1.
19 DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your system over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using FLIR Cloud™, see 16 Connecting to Your System Over the Internet on PC or Mac, page 72. NOTE Except where noted, the instructions in this section are the same on PC or Mac. 19.
19 DDNS Setup (Advanced) 3. Reconnect the power adapter to power the system back on. 19.1.2 Step 2 of 3: Obtain the System’s Local IP Address 1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). 2. Write down the IP Address of the system. • A local IP looks something like this: 192.168.5.118. 19.1.
19 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b). 5. Enter the password for your system (default: 000000) and click OK. 6. If this is the first time you are connecting, you will be prompted to change the system password. #LX400060; r. 1.
19 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on. 8. Click then . 9. Click and drag Default Group to the display window to open your cameras in live view. Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or compatible mobile device with Internet access. #LX400060; r. 1.
19 DDNS Setup (Advanced) To set up remote connectivity with your system, you must: 1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system’s IP address. 2. Create a DDNS account. 3. Enable DDNS on the system. 4. Test the remote connection by entering your DDNS address in the client software. 19.2.
19 DDNS Setup (Advanced) 3. Click Warranties to register your product for warranty. NOTE Warranty registration is required to register for DDNS. 4. The Warranty page opens. Click Activate Warranty to register your product for warranty. 5. Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. #LX400060; r. 1.
19 DDNS Setup (Advanced) 6. Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your system for the Product Model Number and Serial Number. You can also upload a scan, photo, or electronic copy of your receipt or bill of sale. Click Save Warranty. 7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. 8. Configure the following: #LX400060; r. 1.
19 DDNS Setup (Advanced) 8.1. 8.2. 8.3. Product Warranty: Select the product warranty you created in the previous steps. Device Name: Enter a name for your device. You can enter your name, business name, or anything of your choice. This is used to identify this device in your list of activated DDNS accounts that appears anytime you visit the DDNS page. MAC Address: Enter the MAC address of your Lorex product. To find the MAC address: • Right-click to open the Quick Menu and click Info.
19 DDNS Setup (Advanced) 19.2.3 Step 3 of 4: Enable DDNS on the System To enable DDNS in your System: 1. Right-click and click Main Menu. Enter the system password if prompted. 2. Click and then click Network>DDNS. 3. Check Enable. 4. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS. 5. Under User Name, enter your DDNS User Name. 6. Under Password, enter your DDNS Device password. 7. Click OK to save your settings.
19 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400060; r. 1.
19 DDNS Setup (Advanced) 5.1. 5.2. 5.3. Check By IP/Domain to add a system using the DDNS address. Device Name: Choose a name for your system of your choice. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .lorexddns.net. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.lorexddns.net 5.4. 5.5. 5.6. Client Port: Enter the Client Port (default: 35000). User Name: Enter the system User Name (default: admin).
19 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on. 8. Click then . 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer. #LX400060; r. 1.
20 LHV2000 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. Depending on your model, you can install: • LHV2104 / LHV2108 / LHV2116: You can replace the hard drive with one up to a maximum size of 4TB. • LHV2216: You can replace the hard drive with two hard drives up to a maximum size of 4TB each. 20.1 Installing a Hard Drive 20.1.
20 LHV2000 Series Hard Drive Installation 5. Connect the SATA power and data cable to the hard drive. 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system. 7. Replace the cover and cover screws (6x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Formatting Hard Drives, page 161. 20.1.
20 LHV2000 Series Hard Drive Installation 3. Remove the rear panel screws (4x). Remove the cover. 4. Place the hard drive over one of the sets of screw slots on the bottom of the system and then slide the hard drive into place. The SATA connectors on the hard drive should face the center of the unit. 5. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system. 6.
20 LHV2000 Series Hard Drive Installation 7. Replace the cover and cover screws (4x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Formatting Hard Drives, page 161. 20.2 Removing the Hard Drive 20.2.1 LHV2104 / LHV2108 / LHV2116 CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive. 1. Power off the system, and unplug all cabling from the system. 2.
20 LHV2000 Series Hard Drive Installation 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6. Replace the cover and cover screws (6x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Formatting Hard Drives, page 161. 20.2.2 LHV2216 CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive. 1.
20 LHV2000 Series Hard Drive Installation 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6. Replace the cover and cover screws (4x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Formatting Hard Drives, page 161. 20.3 Formatting Hard Drives You must format hard drives before you may use them with the system.
20 LHV2000 Series Hard Drive Installation 1. From the Main Menu, click and then click Storage>HDD Manager. 2. Select the hard dive you would like to format and then click Format. Click OK to confirm. 3. Click OK to save changes. The system will restart to complete the formatting process. #LX400060; r. 1.
21 Connecting a PTZ Camera (LHV2000 Series) You can connect PTZ cameras (not included) to the system. You can use1080p MPX, 720p HD, and analog PTZ cameras with the system. Lorex MPX PTZ cameras can accept PTZ commands directly through the video cable. Lorex 1080p MPX and 720p HD PTZ cameras do not require wiring for RS485. To connect a PTZ camera to the system: • Connect the camera video cable to one of the Video IN ports on the system.
21 Connecting a PTZ Camera (LHV2000 Series) 3. Under Channel, select the channel your PTZ camera is connected to. 4. Under Control Mode, select Serial. Configure the following settings for your PTZ camera. NOTE See the instruction manual for your PTZ camera for details on how to find the information below. • • • • • • Protocol: Select the camera’s PTZ protocol (for example, Pelco P). Address: Enter your PTZ camera’s address. Baud Rate: Enter the baud rate for your PTZ camera.
21 Connecting a PTZ Camera (LHV2000 Series) Advanced PTZ controls overview: 1. No.: Select the number of the action you want to perform. 2. Not supported. 3. PTZ camera menu: Click to open the camera’s OSD menu. This may not be supported on all camera models. 4. Preset: Click to call the selected preset. 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8.
21 Connecting a PTZ Camera (LHV2000 Series) 3. Enter the number of the preset you want to create under Preset. 4. Move the camera to the desired position and click Set. To go to a preset: • Under No., select the number of the preset you would like to go to and click 21.2.2 . Tours Tours will cycle through a set of presets. To create a tour: 1. Click to open the aux menu. 2. Click the Tour tab. 3. 4. 5. 6. Under Patrol No., select the tour you would like to configure.
21 Connecting a PTZ Camera (LHV2000 Series) 3. Under Pattern, enter the pattern you would like to configure. 4. Move the camera into the desired start position and click Begin. 5. Move the camera into the desired end position and click End. To run a pattern: • Under No., select the number of the pattern you would like to go to and click 21.2.4 . Auto Scan An auto scan automatically cycles between a left and right point. To create a new auto scan: 1. Click to open the aux menu. 2.
22 Recording Audio The system supports one channel of audio recording. You must connect a self-powered microphone (not included). NOTE Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not confirm with local laws. 22.1 Step 1 of 2: Connecting a Self-powered Microphone 1. Only channel 1 can be set to record audio from a self-powered microphone. Connect the camera that will be near the microphone to channel 1. 2.
22 Recording Audio 2. Click and select Recording>Recording. 3. Under Channel, select the channel where the audio-capable camera is connected. 4. Under Audio/Video, check the box on the left to enable audio recording. 5. Under Audio Encode, select the format that will be used to record audio. G711a is recommended. 6. Click OK to save changes. #LX400060; r. 1.
23 Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • • • System is not receiving power, or is not powering up. Cable from power adapter is loose or is unplugged. • • Power switch is set to OFF ( Confirm that all cables are connected correctly.
23 Troubleshooting Error Possible Causes Solutions • • Monitor/TV not detected by system. • Power off the monitor/TV and system. Power on the monitor/TV, and then power on the system. • Input channel for system not selected on monitor/TV. • On the monitor/TV, select the input channel the system is connected to. • Video cable is loose or has become disconnected. • Check the video cable connection to the system and monitor/TV. • Mouse cable is not firmly connected to the system.
24 LHV2000 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & remote monitoring Number of Channels 4/8/16–channel — 1080p MPX, 720p HD, or analog cameras supported Inputs/Ouputs Video IN 4/8/16 x 1Vp-p, CVBS, 75ohms, BNC Video OUT No VGA OUT Yes HDMI Yes Audio IN 1 Line in (RCA) Audio OUT 1 Line out (RCA) USB Port 1 at the back, 1 at the front Alarm IN None Alarm OUT None Video Output Resolution 1920x1080 (H
24 LHV2000 Series System Specifications Recording Frame Rate NTSC: 4 ch: 60fps@1080p / 120fps @720p 8 ch: 120fps @1080p / 240fps @720p 16 ch: 240fps @ 1080p / 480p @ 720p PAL: 4 ch: 48fps@1080p / 100fps @720p 8 ch: 96fps @1080p / 200fps @720p 16 ch: 192fps @ 1080p / 400fps @ 720p Recording Resolution Setting Per camera for different resolutions Recording Quality Control 6 levels Recording Schedule By hour, by day, by recording mode, by motion, by channel Pre Recording Max.
24 LHV2000 Series System Specifications Network Protocol HTTP, IPv4/IPv6, TCP/IP, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter Network Interface 10/100-Base-TX, RJ-45 Network Speed Control 48Kb ~ 4096Kb/sec. per camera General Power Consumption Approx.
25 Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury. 25.
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