INSTALLATION MANUAL English version 1.0 DHU500 SERIES MPEG4 Networkable DVR Copyright „ 2006 Digimerge Technologies Inc.
Thank You PREFACE Thank You Thank you for purchasing the DHU500 Series DVR. Digimerge is committed to providing our customers with a high quality, reliable security product. The DHU500 Series line of Pentaplex Network DVR’s offer a full-featured Networkable video recording solution. Record in Real Time with 120 fps recording capability. Images can be easily transferred using the built in CDRW optical drive or USB flash drive.
Important Safeguards PREFACE Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1.
Important Safeguards PREFACE Service Use 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 14.
General Precautions PREFACE NOTE This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.
Table of Contents TOC Table of Contents Section 1 - Feature List .......................................................................... 10 Section 2 - Packing Detail....................................................................... 11 Section 3 - Location and Control DHU500B Series - Front ................................................................ 14 DHU500B Series - Back ................................................................
Table of Contents TOC USB - Updating the DVR Firmware ............................................... 45 Compatible USB Devices ............................................................................................. 45 Section 5 - Network Connectivity ........................................................... 48 DVR Network Settings ................................................................... 49 Finding Your External IP Address ...............................................................
SECTION 1 FEATURE LIST DHU500 Series DVR Features ............
DHU500 Series DVR Features SECTION 1 DHU500 Series DVR Features Technology • Embedded LINUX OS • Total maximum recording rate 120 fps • High-resolution & high-quality MPEG-4 algorithm • Uses Watermarking & scrambling technologies • Strong protection recorded data • MPEG-4: 1 ~ 2 Kbytes per image with resolution 360x240 • Pentaplex network system: simultaneous local playback, view, record plus network view and playback • CDRW/DVDRW optical drive and USB port for transferring critical images • VGA Output •
SECTION 2 PACKING DETAIL Packing Detail ......................................
Packing Detail SECTION 2 Packing Detail The DHU500 Series comes with the following components: DHU500 SERIES DVR REMOTE CONTROL POWER CABLE CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE. 12 INSTALLERS MANUAL | Copyright © 2006 Digimerge Technologies Inc.
SECTION 3 LOCATION AND CONTROL DHU500 Series - Front ........................14 DHU500 Series - Back.........................
DHU500 Series - Front SECTION 3 DHU500 Series - Front 1 2 3 6 4 7 8 9 10 5 11 12 13 14 15 1. POWER - Turns the DVR unit ON/OFF. 2. CDRW DRIVE - Drive bay for CD-RW Drive 3. LED POWER AND HDD LIGHTS - Indicates unit power and HDD activity 4. NUMBER / LETTER PAD • Use the numbers to switch between cameras in View mode. • Use the Numbers and Letters for Menu data input. 5.
DHU500 Series - Front SECTION 3 1 2 3 6 4 7 8 9 10 5 11 12 13 14 15 9. PLAY/FWD - Starts the playback of a previously recorded event. If the PLAY/FF button is pressed during playback, the FAST FORWARD option will become active. 10. REC - Manually starts/stops recording of the currently displayed camera. 11. VOLUME UP / DOWN - Raises and Lowers the system volume. 12. AUDIO - Switches between cameras 1-4 to receive audio z * Only one channel audio available on the 4-Channel DVR Model. 13.
DHU500 Series - Back SECTION 3 DHU500 Series - Back 1 3 4 5 6 2 7 8 9 10 11 1. BNC VIDEO INPUTS - Video inputs for direct connection to Cameras or for looping input to a DVR. The number of ports will vary based on the DVR model (4 Channel, 8 Channel or 16 Channel). 2. AC INPUT - Connect the AC power using the power cord provided with the unit from the DVR to an electrical outlet. 3. COMPOSITE - A Composite Video OUT connection used to connect the DVR to a Slave Monitor or DVR. 4.
DHU500 Series - Back SECTION 3 7 8 9 10 11 7. AUDIO OUT - Connect the Audio OUT to the AUDIO IN on an DVR or Monitor. 8. RS232 PORT - Connection for an RS-232 Device. * Not available on 4-Channel DVR Model. 9. ETHERNET PORT - Connects the DVR to a router for connection to the internet. Refer to the Instructions on Page 48 for Remote Connection. 10. NTSC/PAL SWITCH - Changes the DVR unit between NTSC and PAL modes. 11.
SECTION 4 TURNING ON FOR THE FIRST TIME Starting the DVR-Self Test Screens.... 20 Main Menu Control .............................. 21 Main Menu Tree .................................. 22 Display Set .......................................... 23 Recording Set ..................................... 27 System Set.......................................... 35 Network Set......................................... 40 Event Notification ................................ 42 USB-Updating the DVR Firmware.......
Starting the DVR - Self Test Screens SECTION 4 Starting the DVR - Self Test Screens Once the DVR has been connected and powered on, the following self-test screens will appear: DIGIMERGE LOADING PROGRAMS ...... NOTE: If a new HARD DRIVE is detected by the system, the DVR will automatically FORMAT the new drive.
Main Menu Control SECTION 4 Main Menu Control • Enter the MENU screen by pressing the MENU button. The System Password may be required, based on system settings. • Scroll through the 5 Main options by pressing the KL buttons. • To enter a sub-menu, navigate to the option and press the SEL button. • To exit a SUBMENU, press the MENU button. To save the changes, select the SAVE & EXIT option and press the SEL button.
Main Menu Tree SECTION 4 Main Menu Tree Main Menu Display Set 22 Monitor Adjustment Camera Covert Camera Name OSD ON/OFF Set Display Sequence Event Clear Recording Set Global Parameter Normal Recording Alarm Recording Motion Recording Schedule Recording Recording ON/OFF System Set Basic Disk Format Password Change Client Account Program Update Auto Delete PTZ Network Set DDNS Set IP Set Event Notification E-Mail Registration E-Mail Report Notification Out (4 CH Only) (8/16 CH Only) INSTALLERS
Display Set SECTION 4 Display Set This submenu allows you to change the DISPLAY options for the DVR unit and any connected cameras. Selecting options on this Menu will access additional settings and options.
Display Set SECTION 4 Display Set Monitor Set (4 CH only) Allows the attached monitor horizontal and vertical positioning to be adjusted. Use the arrows to adjust the screen left/right and up/down. Press the SEL button to Save and Exit. Camera Covert Camera Covert Turns Camera display ON/OFF The DVR unit will continue to record, even if all cameras are set to OFF. NOTE: The number of cameras displayed will change based on the Model of DVR - 4, 8 or 16 Cameras are available.
Display Set SECTION 4 OSD ON/OFF Turns the information display/camera names, hard drive usage, date and time) ON/OFF. OSD ON/OFF OSD: Save & Exit ON 1. OSD: Turns the ON SCREEN DISPLAY to ON/OFF. To change the setting, press the K and L buttons to highlight, and press the ←→ buttons to switch between ON/OFF. 2. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons to highlight, and press the SEL button to accept the changes.
Display Set SECTION 4 Set Display Sequence 1. FULL DISPLAY SEQUENCE: Set the length of time each camera is displayed in cycling Full Screen Display mode: • PAGE: Displays up to 8 camera configurations per page (second page only available for 16 camera setups). To change the page, press the K and L buttons to highlight, and press the SEL button to change to Page 2. • CAMERA 1 - CAMERA #: Set the length of time that a Camera is displayed in Sequence Mode.
Recording Set SECTION 4 Recording Set This submenu allows you to change the RECORDING options for the DVR unit. Selecting options on this Menu will access additional settings and options.
Recording Set Motion Recording SECTION 4 CH1 Frame Rate: 15 FPS CH2 Frame Rate: 15 FPS CH3 Frame Rate: 15 FPS CH4 Frame Rate: 15 FPS CH1 Recording Quality HIGH CH1 Recording Quality HIGH CH1 Recording Quality MED CH1 Recording Quality LOW Post Alarm Duration 150 SEC Setup Motion Save & Exit Post Motion(5~240sec) 150 SEC Set CH1 Motion Area Set CH1 Motion Area Set CH1 Motion Area Set CH1 Motion Area CH1 Motion Sensitivity: HIGH CH1 Motion Sensitivity: HIGH CH1 Motion Sensitivity: MED CH1 Motion Sensitivi
Recording Set SECTION 4 Recording Set Global Parameters Global Parameter Settings for General Parameters. Audio 1 Rec: OFF Audio 2 Rec: OFF Audio 3 Rec: OFF Audio 4 Rec: OFF Repeat Rec: ON Watermark Emb ON Rec Res 720 x 240 Save & Exit 1. AUDIO # REC: Turns Audio recording ON/OFF. press the K and L buttons to highlight, and press the ←→ buttons to change to ON/OFF. 4CH model does not have extended menu as above. 2. REPEAT RECORDING: Allows the DVR unit to repeat recording.
Recording Set SECTION 4 Motion Recording Setup and configurations for Motion Sensor events.
Recording Set SECTION 4 Schedule Recording Setup and configurations for Scheduled events. Schedule Recording CH1 Frame Rate: 15 FPS CH2 Frame Rate: 15 FPS CH3 Frame Rate: 15 FPS CH4 Frame Rate: 15 FPS CH1 Recording Quality HIGH CH1 Recording Quality HIGH CH1 Recording Quality MED CH1 Recording Quality LOW Post Alarm Duration 150 SEC Setup Schedule Save & Exit Schedule Setup Details 1. CH1-CH4 FRAMERATE: Set the number of Frames Per Second.
Recording Set SECTION 4 Recording ON/OFF Controls the Recording for Event Types. Recording ON/OFF Alarm Recording: Motion Recording: Schedule Recording: Save & Exit OFF OFF OFF ALARM RECORDING: Turns Alarm Recording ON/OFF. Press the K and L buttons to highlight, and press the ←→ buttons to switch between ON and OFF. MOTION RECORDING: Turns Motion Recording ON/OFF. Press the K and L buttons to highlight, and press the ←→ buttons to switch between ON and OFF.
System Set SECTION 4 System Set This submenu allows you to change the SYSTEM options for the DVR unit. Selecting options on this Menu will access additional settings and options.
System Set SECTION 4 System Set Basic Settings for General Parameters. Basic Language English Initialization Date Format MM-DD-YYYY Date/Time/DST Set Information Save & Exit DATE/TIME 01-01-2006 20:21:28 DST: OFF START: MAR 2 SUN 02:00 END: NOV 1 SUN 02:00 OFFSET: 01:00 1. LANGUAGE: Displays the current default language on the DVR (English or Dutch). 2. INITIALIZATION: Resets all settings to Factory Default. To change the setting, press the K and L buttons to highlight, and press the SEL button.
System Set SECTION 4 Disk Format Displays Hard Drive information. Disk Format Internal HDD NO External HDD NO Execute Format 1. INTERNAL HDD: Allows the user to format the HDD. Use the IJ to change this option to YES or NO. To format the Drive, set this option to YES and select the EXECUTE FORMAT option. 2. EXTERNAL HDD: Allows the user to format the External HDD. Use the IJ to change this option to YES or NO. To format the Drive, set this option to YES and select the EXECUTE FORMAT option. 3.
System Set SECTION 4 Client Account Configuration for additional user accounts. Client Account Add New Account Delete Account Save & Exit User ID Password Confirm Password Exit without register Client List 1. ADD NEW ACCOUNT: Add a new user account to the system. Press the K and L buttons to highlight, and press the SEL button to access the User Setup screen: • USER ID: Enter the user ID. Press the KLIJ and Numbers (0-9) and Letters (A-Z, @ - _) on the front panel of the DVR to enter information.
System Set SECTION 4 PTZ Menu Pan / Tilt / Zoom control (for Pelco D or Pelco P Model Cameras only) PTZ (enter Password) Setup PTZ Channel: ID: Protocol: Baud Rate: Pan/Tilt/Zoom Focus Setup PTZ Controller Set 1 OFF PELCO-P 2400 PTZ Controller Set 1 ID: TB-CN Model: 9600 Baud Rate: Save & Exit 1. PAN / TILT / ZOOM: Accesses the PTZ Control for a camera.
Network Set SECTION 4 4. PTZ CONTROLLER: Setup of the PTZ Controller. Press K and L buttons to highlight, and press SEL button to enter the PTZ Controller menu. PTZ Controller Set ID: 1 Model: TB-CN • Model: TB-CN Series - This cannot be changed. Baud Rate: 2400 • BAUD RATE: Set the baud rate of the PTZ Controller (9600 BPS).Save & Exit • ID: Set the PTZ Controller ID (001 - 999). • SAVE & EXIT: saves any changes, and exits to the previous menu.
SECTION 4 Network Set IP Set The options in the IP Set menu control the local network setup for the Unit. See 45 for additional network setup instructions. • DHCP: Press the K and L buttons to highlight, and press the ←→ buttons to set to NO/YES. Set this option to YES to allow the unit to get Network information from the Router; set this option to NO if information will be manually assigned to the DVR unit. • IP ADDRESS: Press the K and L buttons to highlight, and press the SEL button to enter setup.
Event Notification SECTION 4 Event Notification This submenu allows you to change the NETWORK options for the DVR unit. The options will change based on the DYNAMIC IP being set to NO or YES. Event Notification Menu Tree Event Notification Email Registration ### User 1: ### User 2: ### User 3: Send Test Email Save & Exit Email Report Report: Immediately Save & Exit Notification Out Email Beep Alarm Out Duration 5 Sec.
Event Notification SECTION 4 Event Notification Email Registration Configuration settings for automatic emailing of events. Email Registration ### User 1: ### User 2: ### User 3: Send Test Email### ### Save & Exit 1. USER 1 - USER 3: Setup of up to 3 email accounts to receive event emails. Press the K and L buttons to highlight, and press the SEL key to enter the configuration.
Event Notification SECTION 4 Notification Out Configuration settings for Notifications. Notification Out Email Beep Alarm Out Duration 5 Sec. Video Loss Alarm Motion Power Loss Save & Exit OFF ON ON OFF 1. EMAIL: Specifies an event type to be sent as an automatically generated email.
SECTION 4 USB - Updating the DVR USB - Updating the DVR Firmware Occasionally, updates to the DVR firmware become available on our website. These updates can be installed on your DVR unit using the USB Memory Stick. 1. Download the most current program from the http://www.digimerge.com website, and copy it to a Memory Stick. Compatibility has been successfully tested with the Lexar Jumpdrive 128/ 256 MB, Sandisk Mini Cruzer 128 MB and Cruzer Micro 256MB. 2. Connect the Memory Stick to the USB 2.
SECTION 5 NETWORK CONNECTIVITY Network Connectivity ...........................48 Router Port Forwarding .......................50 Setting Up Your DDNS Account ..........51 Setting Up DDNS on the DRV .............
Network Connectivity SECTION 5 Network Connectivity The DVR unit can be controlled using your existing network and a PC. The DVR Unit can be controlled from within your network, or can also be controlled remotely through the Internet. 1. Connect the DVR to the Router. Power the DVR on. DVR NOTE: It is recommended that the DVR be connected to the router prior to powering on the system.
DVR Network Settings SECTION 5 DVR Network Settings Network Related settings for the DVR unit are set through the Menu options. See Page 36 for IP Set Menu options. 1. Press the Menu button on the front panel of the DVR. Select the Network Set option, and select the IP Set option. • Set the DHCP option to either YES or NO. Setting the option to YES will let the unit get Network information from the router, and setting the option to NO will allow the user to set this information manually.
Router Port Forwarding SECTION 5 Router Port Forwarding You will need to enable port forwarding on your Router to allow for external communications with your DVR.
SECTION 5 Setting Up Your DDNS Setting Up Your DDNS Account Digimerge offers a free DDNS server for use with your System. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free DNS account. 1. Navigate to http://DDNS.digimerge.net 2. Select the Create Account option from the list on the left side of the screen. 3. Complete the Account Information fields with your personal information Revision 1.
Setting Up Your DDNS Account SECTION 5 4. Complete the System Information fields as follows: PRODUCT LICENSE SECTION: • Product Code: Select your product model from the Product Code drop down menu • - : Locate the MAC address of your System by pressing the Info button on the Remote (or from the menu). URL REQUEST SECTION: • URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.
SECTION 5 Setting up DDNS on the DVR Setting up DDNS on the DVR Once the DDNS Account has been configured (and the account details received in Email), then these settings can be added to the DVR unit. See the DDNS Set menu options on Page 35 for further details. 1. Press the Menu button on the front panel of the DVR. Select the Network Set option, and select the DDNS Set option. • Set DDNS to YES (if using remote access to the DVR. Otherwise, leave this option as NO).
SECTION 6 TROUBLESHOOTING Troubleshooting ...................................
Troubleshooting SECTION 6 Troubleshooting When a malfunction occurs, it may not be serious and can be easily corrected. The following describes the most common problems and solutions.
SECTION 6 Troubleshooting Problem: The message “Can't display page is shown when failing to connect to DVR (when inputting the IP Address or Domain Name in the Internet Explorer). Check: • Check the network connection • Try connecting the DVR to a different port on the Router • The DVR may not have the correct Network Settings. Refer to Technical Support. Problem: Cannot download the Active X Controls (when using Internet Explorer).
APPENDIX 1 DVR SPECIFICATIONS DVR Specifications ..............................
DVR Specifications APPENDIX 1 DVR Specifications 58 INSTALLERS MANUAL | Copyright © 2006 Digimerge Technologies Inc.
APPENDIX 2 CONNECTING MOTION/ALARM DEVICE Connection Motion/Alarm Device ........
Connecting Motion / Alarm Device APPENDIX 2 Connecting Motion / Alarm Device Motion detection and Alarm controls are enabled through the Menu system on the DVR. Additional motion sensor devices can be connected to the system (Motion Sensors, Door/ Window Sensors).
Limited Warranty Warranty: Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser that the product will be free from defects in material and workmanship for a period of one year from the date of purchase. Effective September 1, 2006: For all purchases after September 1, 2006, Digimerge warrants that the hard drive(s) will be free from defects in material and workmanship for a period of three years from the date of purchase.
It’s all on the web Product Information Specification Sheets User Manuals Software Upgrades Quick Start Guides Firmware Upgrades VISIT www.digimerge.com www.digimerge.com Digimerge Technologies Inc.
