DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual CONNECTIVIT Y English Version 1.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS RETAIL INDUSTRY www.lorextechnology.com Copyright © 2013 Lorex Technology Inc.
Thank you for purchasing the ECO BlackBox2 Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH024 (4-channel) • LH028 (8-channel) • LH026 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER.
NEED HELP? CO NTACT US F I R S T DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support. 2 Easy Ways to Contact Us Online: Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at www.lorextechnology.com/support For all other matters, visit www.lorextechnology.
VIEW YOUR WORLD™ VOIR VOTRE MONDEMD VEA SU MUNDO™ ¿NECESITA AYUDA? BESOIN D’ASSISTANCE? COMUNÍQUESE PRIMERO CON NOSOTROS COMMUNIQUEZ D’ABORD AVEC NOUS NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Por favor, registre su producto en www.lorextechnology. com para recibir actualizaciones del producto y asistencia técnica. Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.
B E F O R E Y O U S TA R T Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video Tutorials are available on our web site at www.lorextechnology.
AVANT DE COMMENCER ANTES DE EMPEZAR Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit. Cerciórese de por favor colocar su producto en www.lorextechnology.com para recibir actualizaciones y la información del producto y soporte técnico.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. General Precautions 1.
Installation (Continued) Service 10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
Features Digital Video Recorder Features • 960H (960x480) recording resolution capable1 • H.264 video compression2 • HDMI output (HDMI cable included for – simple connection to HDTVs)3 • Real time recording resolution: 4ch @ 960x480 (960H), 8/16ch @ 480x240 • Pentaplex operation - View, Record, Playback, Back Up & Remotely Control the system simultaneously • 24/7 100% Duty cycle hard drive pre-installed • PTZ cameras supported (RS485).
TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 DVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Configuring Alarm Settings (16-Channel Only) . . . . . . . . . . . . . . .
Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Configuring the System Substream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Configuring Email Notification Settings . . . . . .
Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Appendix B: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER) 12V DC POWER SUPPLY REMOTE CONTROL (may not be exactly as shown) USB MOUSE ETHERNET CABLE HDMI CABLE QUICKSTART GUIDES DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
DVR Overview DVR Overview Front Panel 1 2 1 IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. 2 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates. Rear Panel 4-Channel 1 2 3 7 4 5 6 8 9 10 8-Channel 1 7 2 3 4 5 6 8 9 10 1 Video Input: Connect BNC cameras. 2 Video Output: Outputs the DVR interface to a BNC connection.
DVR Overview mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control. NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection). 3 Audio Output: Output for 1 RCA audio channel (e.g. speakers). 4 Audio Input: Input for 2 RCA audio-enabled cameras (not included). 5 HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
DVR Overview 9 RS485/Alarm Block: Connect compatible PTZ cameras (not included) or alarm sensor devices (not included). 10 DC12V: Connect the included AC power adapter. 11 On / Off Switch: Turns the DVR on or off. 12 IR EXT: Service only; not supported.
Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video In ports on the rear panel of the DVR. 8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port Step 2: Connect the Mouse • Connect a USB mouse (included) to one of the USB ports. 8-channel model shown USB port Step 3: Connect the Ethernet Cable • Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended) OR; • Connect a VGA cable (not included) from the VGA port to the monitor. 8-channel model shown VGA HDMI Step 5: Connect the Power Adapter and Power on the DVR • Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector. • 16-channel models only: Turn the power switch to I to turn on the DVR.
Step 6: Upgrade Firmware to Latest Version (if Available) If a firmware upgrade is available, you will be asked to install it once the DVR starts up. It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system. If a firmware upgrade is available: 1 After startup, a notification will appear asking you to upgrade the firmware. Click Yes to upgrade.
Default System Password & Port Numbers By default, the system user name is admin and the password is 000000. It is recommended that you create your own password. For details, see “Managing Passwords” on page 30. • The system requires a user name and password to log in to the system remotely using a computer or mobile device. After logging on remotely the first time, you will be asked to create a custom password for the system.
Basic Setup Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera. Installation Tips • Mount the camera where the lens is away from direct and intense sunlight.
Basic Setup Connecting BNC Cameras to your DVR 1 Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. 2 Connect the female power connector on the BNC extension cable to the power adapter. 3 Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR. 4 Plug the camera power adapter to a power outlet.
Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR. 8-channel model shown USB port 1 Use the mouse buttons to perform the following: • Left-Button: Click to select a menu option. During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen; double-click the channel again to return to Split-screen View.
Remote Control Remote Control You can also control the DVR using the included remote control. 1 Number Keys (1~0): Press to select the desired channel in Full-screen View. (16-channel models only) Press 1+0 for channel 10, 1+1 for channel 11, etc. : In Live Viewing Mode, press to open Split-screen View. Press repeatedly to switch between split-screen viewing modes. • MENU: Press to open the Main Menu. In menus, press to go back / exit menus.
Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time M C 2. Record Status 3. Channel number / Channel Title C C 1 Date & Time: Displays the date and time on the system 2 Record Status: Displays the current recording status of the system: C=continuous (normal recording); M=motion recording; A=alarm recording (16-channel models only).
Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: 1 Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. Split screen Main Menu PTZ PIP1X1 PIP1X2 Zoom Search Menu Lock Start / Stop PTZ Cruise Sequence Volume Start/Stop Recording Menu Bar Icons • Main Menu: Opens the Main Menu. • Lock: Click to log out if a user is currently logged in.
Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: 1 Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled). • The Virtual Keyboard opens.
Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mode: 1 In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View). 2 Right-click to open the Menu Bar and select the Zoom button ( the screen. 3 Click and drag on the area of the screen you would like to enlarge.
Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: 1 Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( ). PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full screen and 2 other channels.
Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1 Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( ). 2 Enter the system user name (default: admin) and password (default: 000000) and click Apply. 3 Click System.
Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: 1 Click the DST Setup button. DST Setup 2 Configure the following: • Daylight Saving Time: Select Enable. • Time Offset: Select the number of hours the system should move forward or backward when DST occurs. • Daylight Saving Time Mode: Select Week or Date.
Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time. NOTE: A constant Internet connection is required to use the NTP feature. To enable NTP: 1 Right-click to open the Menu Bar and click the Main Menu button ( 2 Click System. Beside NTP, click Setup. ).
Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • C . Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Configuring Hard Drive settings” on page 48.
Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: 1 Right-click to open the Menu Bar and click the Record Search button ( 2 Enter the system user name (default: admin) and password (default: 000000) and click Apply. The Record Search tab opens. 3 Configure the following: • CH: Select the channel you wish to search. Select All to search all channels.
Playback and Backup To search for recorded footage on the DVR: 1 Right-click to open the Menu Bar and click the Record Search button ( Search tab opens. 2 Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. • Search Date: Enter the month, date, and year you wish to search for video. 3 Click the Search button. Your search results appear in the calendar. In the top portion of the calendar, results are shown for each day in the month.
Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.
Playback and Backup Controlling the Time Range of the Playback Bar The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00). You can change the time range to narrow in on a specific time. To control the time range of the Playback bar: 1 During Playback mode, click to open the time range controls.
Playback and Backup 3 Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Zoom icon Right-click to exit and select a different zoom area • The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area. • Click inside the box and drag to move the zoom area.
Playback and Backup 5 A confirmation window appears, showing information about the backup file you are about to create. Click Backup to confirm. Wait for the file to be saved. Backup For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 98 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 100. Backing Up Video You can back up video to a USB flash drive (not included) connected to the DVR.
Playback and Backup 7 Click to scroll through the list of videos. The videos are named by time. Videos are "packed" into 15 minute - 60 minute increments. 8 Click the BAK checkbox beside the video you wish to back up. 9 Click Backup. Wait for the backup to finish before removing the USB memory drive. NOTE: To change the duration of how often a file is "packaged", see “Configuring Backup File Duration (Pack Duration)” on page 38.
Playback and Backup 2 Click Open and then locate the backed up video file on your hard drive. Open 3 Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. Open 4 Click Start to convert and save the file in the default save folder. • Or click Save As to select a desired save folder, then click Start to convert the file. Save As Start 5 Locate the file in the folder you selected in step 4.
Managing Passwords Managing Passwords ATTENTION: By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu. The password is required to log into the system remotely using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
Managing Passwords 4 Configure the following: • User Name: Enter the desired admin user name. • Password: Enter your desired password. • Confirm: Re-enter the password. 5 Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
4 Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. 5 Click Apply to save your settings. 6 Configure the following: • User Name: Enter the desired user name. • User Enable: Select Enable to enable the user account. • Password: Enter your desired password. • Confirm: Re-enter the password. 7 Click Apply to save your settings.
Using the Main Menu Using the Main Menu To open the Main Menu: ). Enter the system • Right-click to open the Menu Bar and click the Main Menu button ( user name (default: admin) and password (default: 000000) and click Apply. 1 Display: Configure display options (e.g. camera color settings, camera title, video output). 2 Search: Search for recorded video and log files on the system. 3 Alarm: Configure motion detection and external alarm device (16-channel only) settings.
Using the Main Menu Display • U-L: Upper left hand corner. • D-L: Lower left hand corner. • U-R: Upper right hand corner. • D-R: Lower right hand corner. • Disable: Do not display the channel name. The display menu allows you to configure camera image settings and video output settings. Tip: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All. Click the Copy button to copy the setting across all channels.
Using the Main Menu 3 In the Covert drop-down menu, select Enable. 4 Click Apply to save your settings. Configuring the Time and Recording Time Display To add/remove the time stamp in the system display: 1 In the Show Time and Record Time drop-down menu, select enable or disable. 2 2 Click the drop-down menu beside VGA/ HDMI Resolution and select the output resolution. 3 Click Apply to save your settings. 4 Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK.
Using the Main Menu Adjusting Menu Transparency black square. You can increase or decrease the transparency of the on-screen menus. To adjust the transparency of on-screen menus: 1 Click the Output tab. 2 Drag the Transparency slider to adjust transparency. 3 Click Apply to save your settings. ATTENTION: Areas covered by privacy zones are not visible in recordings. 1 2 To configure a privacy zone: Click the Privacy Zone tab. In the Channel drop-down menu, select the channel you wish to configure.
Using the Main Menu 4 Click the Setup button next to Mask Area. The Privacy Area setup screen opens. To re-arrange the split-screen display: 1 Select the Output tab. 2 Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. NOTE: Enabling View Setup disables your ability to change channels the normal way on the selected monitor. You will need to disable View Setup to return to normal operation.
Using the Main Menu 5 Record Click the drop-down menus to select which channels to show on the screen and the arrangement of channels. The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording. Configuring Pre-recording Settings 1 Select the Rec Para tab. 2 In the Channel drop-down menu, select the desired channel you wish to configure.
Using the Main Menu Changing the file size changes the duration of backed up files. For example, if you select 15 minutes as your file size, the system stores video files in 15 minute durations. 4 (Optional): Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. 5 (Optional): Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule.
Using the Main Menu Second available for recording on 8/ 16-channel models. 6 (Optional) Use the Copy and Copy To drop-down menus to copy recording settings to one or all channels. Click Copy to copy recording settings. 7 Click Apply to save your settings. NOTE: If you change this setting, the DVR will restart when you save changes. NOTE: On the 8 or 16-channel model, increasing the resolution or quality settings will decrease the amount of Frames per Second (FPS) the DVR can record.
Using the Main Menu Search 6 The Search menu allows you to search for saved video on your system for playback and backup. Click on the hour of the video you want to play back. 7 Select the channel or channels you want to play back. 8 Click Play to begin playback. Searching for Video on the System 1 In the main menu, click Search, or click ) in the menu the Search Menu button ( bar. 2 In the CH drop-down menu, select the channel you wish to search or select All to search all channels.
Using the Main Menu 4 Click the Backup button. A list of files appears in the Log menu. To perform an Event Search: 1 Click the Event Search tab. 2 Configure the following: • Search Date: Enter the Month, Date, and Year. • CH: Select the channels you wish to search. • Search Time: Enter the time range you wish to search. • Type: Select the recording type you wish to search for. 3 Click Search. A list populates with videos.
Using the Main Menu Using the Log Search Network A log search allows you to search system event logs. The Network menu allows you to configure network settings and email alerts. To perform a Log search: 1 Click the Log tab. Configuring Network Type: DHCP & Static IP The system has the ability to operate in DHCP mode and Static IP mode. To configure DHCP and Static IP settings: 1 Select the Network tab.
Using the Main Menu Enabling Auto Port Forwarding 5 Auto Port Forwarding allows the DVR to open required ports on your router. This feature only works on certain router models. Adjusting Remote Connectivity Streaming Rates You can adjust the data streaming rate (also called the SubStream) when you connect to the system remotely. If you want to conserve bandwidth, select a lower frame rate and bitrate. NOTE: Port forwarding is not required to use the Lorex Stratus Connectivity service.
Using the Main Menu To set up email notification: 1 Click the Email tab in the Network menu. 2 From the Email drop-down menu, select from: • Default: Uses the Lorex email server to send out alarm notifications. This is the recommended selection. • Enable: Uses custom email server settings. • Disable: Disables email notification. If you want to use Lorex’s email server (recommended): 1 In the Email drop-down menu, select Default.
Using the Main Menu Alarm To configure DDNS settings: 1 Visit http://lorexddns.net and register for a DDNS account. 2 The Alarm tab allows you to configure Motion Detection and external Alarm devices (not included; 16-channel Click the DDNS tab. only). Configuring Motion Detection Configure motion settings to determine the area you wish to monitor for motion events, and the outcome if a motion event occurs. To configure motion settings: 1 Select the Motion tab.
Using the Main Menu • Sensitivity: Select motion sensitivity. The greater the number, the greater the sensitivity. • Alarm Out (16-channel models only): Select the checkbox to enable the system to trigger a device connected to the alarm block. • Latch Time (16-channel models only): Enter the duration the alarm continues to trigger after the event ends. • Show Message: Select the checkbox if you want the system to display a system message when an alarm triggers.
Using the Main Menu Device 3 The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive (not included). • For details on connecting PTZ cameras (not included), see “Appendix B: Connecting a PTZ Camera” on page 103. NOTE: If overwrite recording is enabled, the system’s hard drive automatically re-writes the hard drive’s oldest content (first in first out). 4 ATTENTION: Formatting a USB flash drive erases all data on the drive.
Using the Main Menu System The System tab allows you to configure the system time and user accounts. • For instructions on how to set the system time, including how to setup automatic Daylight Savings Time adjustments or NTP, see “Setting the Date and Time” on page 18. Changing Video Output - NTSC & PAL To change the video output: 1 In the Video Format drop-down menu, select NTSC or PAL.
Using the Main Menu Advanced connect to the DVR over the Internet. You can enable or disable firmware upgrade prompts from appearing. The Advanced menu allows you to load system defaults, upgrade the system firmware, and configure automatic firmware updates. Configuring the "Auto Reboot" feature Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability.
Using the Main Menu or all menus. To upgrade the system firmware: 1 In your web browser, visit www.lorextechnology.com and search for the model number of your DVR (check the label underneath your DVR for the model number). Download the free firmware upgrade if one is available. To load system defaults: 1 Right-click to open the Menu Bar and click ). the Main Menu button ( 2 Click Advanced. Then click Load Default. 2 Extract the firmware into a blank USB flash drive.
Using the Main Menu 7 Right-click until you have exited all menus. The DVR prompts you to restart. To configure system warnings: 1 Click the Events tab. Restarting or Shutting Down the DVR To restart or shut down the DVR: 1 Right-click to open the Menu Bar and click the Main Menu button ( ). 2 Click Advanced. 3 Click Reboot or Shut Down. Shut Down 4 2 Configure the following: • Event Type: Select the event that triggers the system to send out a notification or alarm trigger.
Using the Main Menu want to backup your current settings. NOTE: This function only saves settings created in system menus. It does not save or backup any video. To save your system configuration to a USB flash drive (not included): 1 Insert a USB flash drive (not included) into one of the USB ports. 2 Right-click to open the Menu Bar and click Main Menu ( ). 3 Click Advanced and select the Maintain tab. 4 Click Save Settings. Wait for the system to save your settings.
Connecting to Your DVR Over the Internet on PC or Mac Connecting to Your DVR Over the Internet on PC or Mac This DVR features connectivity using the exclusive Lorex Stratus solution. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. This section refers to Internet setup on PC or Mac, for smartphone/tablet setup, see “Mobile Apps: Accessing your DVR Using a Mobile Device” on page 81.
Connecting to Your DVR Over the Internet on PC or Mac Step 1 of 3: Connect your DVR to Your Router 1 Power off your DVR by disconnecting the power adapter. 2 Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your router. 3 Reconnect the power adapter to power the DVR back on.
Connecting to Your DVR Over the Internet on PC or Mac Step 3 of 3: Connect to the DVR Over the Internet Follow the steps below to connect to the DVR over the Internet using a PC or Mac. NOTE: Make sure to upgrade your DVR to the latest firmware version. You must have the latest DVR firmware and client software to connect to the DVR over the Internet. PC 1 Insert the software CD that comes included with the system. Open the CD and click DVR Software>Lorex Client Software - PC.
Connecting to Your DVR Over the Internet on PC or Mac Mac 1 Visit www.lorextechnology.com and download the Client Software for Mac. 2 Extract the installer file and double-click it to install. 3 Open Safari, then click Safari>Quit Safari. This resets Safari to complete the installation. 4 Open the Lorex Stratus Client ( ) from the Applications list.
Using the PC/Mac Client Software Using the PC/Mac Client Software Upon login, the Live tab opens. The Client Software interface is the same on PC or Mac. 1 2 7 3 8 4 5 6 1 Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. • Playback: View saved video footage. • Remote Setting: Configure system and networking options. • Local setting: Configure where local files are stored on your hard drive. • Logout: Exits remote viewing.
Using the PC/Mac Client Software • : Click to close all connected channels. Note that the system continues to record when you close channels remotely. • : Previous page. • : Next page. • : Click to open the selected channel in full screen view. • : Click to select the desired split-screen viewing options. 5 Split screen viewing: Click the desired viewing mode. 6 Mute: Click to mute audio. 7 PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not included).
Using the PC/Mac Client Software Taking Screen Shots The system can take screen shots of a selected channel during live view. To take a screen shot of a channel: beside the desired channel to capture an image. 1 Click 2 A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder. Recording Video You can record video footage directly onto your local hard drive.
Using the PC/Mac Client Software Showing / Hiding Channels The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window. To show or hide video in the main video window: 1 Click beside the channel number to show a channel. Click again to hide the channel. Click here to show or hide video Viewing the Bit Rate • Right-click on a channel and click Show Bit rate to display the video bit rate.
Using the PC/Mac Client Software Changing the Save Directory of Screenshots or Recorded Video 1 Click the Local Setting tab. 2 Click beside the desired category to browse for a save directory. Local Setting tab Browse button 3 Select the desired save directory, and then click OK. 4 Click Save to save your changes. Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance.
Using the PC/Mac Client Software 3 (Optional) Under Interval, select the maximum length (in minutes) for video saved on the remote computer. 4 Click Save to save your changes. Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras (not included). • For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ Camera” on page 103.
Using the PC/Mac Client Software Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: 1 Click the Playback tab. Playback tab 2 In the calendar window, click the desired month, year, and date. Select month and year Select date 3 Under the Type drop-down menu, select the desired recording type you wish to search for (Continuous, Alarm, or All). 4 Select the channels you wish to search.
Using the PC/Mac Client Software Video Playback Controls Playback window Video content (green) Drag the line left or right to select the playback time Volume Pause Play Download Step Forward content Video slider Stop Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame. • Video Slider: Drag the slider to control the playback speed. • Download Content: Allows you to download recorded videos to your computer hard drive.
Using the PC/Mac Client Software 2 Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. • Covert: Enable or Disable covert recording. Covert recording will hide the channel on the DVR’s local display. You will see be able to see the channel when you log in remotely.
Using the PC/Mac Client Software Configuring Recording Parameters 1 To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. 2 Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. • Pack Duration: Select the duration of each saved file on the system. For example, if you select 15 minutes, then every file will contain 15 minutes of footage.
Using the PC/Mac Client Software 3 Click the recording grid, and select the type and duration of recording. 4 (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. 5 (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule. 6 Click Save to apply your settings.
Using the PC/Mac Client Software Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static). To configure basic network settings: 1 Click the Remote Setting tab, and click Network. 2 Configure the following under Basic Configuration: • Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet Mask, Gateway, and DNS settings.
Using the PC/Mac Client Software 2 Configure the Substream settings: • Channel: Select the channel you wish to apply the settings to. • Resolution: Select the desired recording resolution. • FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing. • Bit Rate: Select the desired video bit rate. • Audio: Select whether you want the system to record audio (audio cameras required, not included).
Using the PC/Mac Client Software • SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol. • SMTP Port: Enter your SMTP address. • SMTP Server: Enter your SMTP Server. • Sender Email: Enter the sender email address. This can be any address of your choice. • Sender Password: Enter your email server’s password. • Receiver Email: Enter the recipient’s email address. • Interval: Enter the interval the DVR waits before sending a new email notification. 2 Click Save to save your settings.
Using the PC/Mac Client Software Configuring Motion Detection Settings 1 2 To configure motion settings: Click the Remote Setting, and click Alarm>Motion. Configure the following motion recording parameters: • Channel: Select the channel you wish to apply the settings to. • Enable: Select this checkbox to enable motion recording. • Sensitivity: Select the desired motion detection sensitivity. The greater the value, the greater the motion sensitivity.
Using the PC/Mac Client Software 3 Select the Enable checkbox. 4 Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the "beep." 5 In the video window, select the area you wish to monitor for motion. 6 Click Save to apply your settings. Result: The system beeps when it detects motion, and a green "M" icon appears. The green "M" icon indicates that the system is only detecting motion, but not recording.
Using the PC/Mac Client Software • Post Recording: Select the desired post recording time after an alarm triggers. • Record Channel: Select the channels that the system should record during an alarm trigger. 3 Click Save to apply your settings. Configuring Hard Drive Recording Mode To configure the hard drive recording mode: 1 Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu 2 In the Overwrite drop-down menu, select Auto to enable overwrite mode.
Using the PC/Mac Client Software To configure PTZ settings: 1 Click the Remote Setting tab, and click Device>PTZ. 2 Configure the following: • Channel: Select the channel that the PTZ camera is connected to. • Protocol: Select the protocol of the PTZ camera*. • Baud Rate: Select the baud rate of the PTZ camera*. • Data Bit: Select the data bit rate of the PTZ camera*. • Stop Bit: Select the stop bit rate of the PTZ camera*. • Parity: Select the parity settings of the PTZ camera*.
Using the PC/Mac Client Software • Time Format: Select between 12 hour or 24 hour time formats. 3 Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server. NOTE: Using the NTP feature requires that your DVR have a constant Internet connection. Changing the System’s Menu Time Out To change the system’s time out menu: 1 Click the Remote Setting tab, and click System>General.
Using the PC/Mac Client Software 3 Select the menus that the user will have access to. Select the menus users will have access to 4 Click Save to apply your settings. Viewing System Information To view system information: 1 Click the Remote Setting tab, and click System>Info. Configuring Firmware Upgrades Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you will automatically be prompted to upgrade your system.
Using the PC/Mac Client Software To configure firmware auto upgrades: 1 Click the Remote Setting tab, and click Advanced>Auto Upgrade. 2 Under Auto Upgrade, select Enable to enable automatic firmware updates. Messages for firmware upgrades will appear on the DVR locally and on the client software. 3 Check Check for update to enable local messages on the DVR to notify you for updates. The system will check for firmware upgrades every hour. NOTE: Click Detect to check for firmware updates manually.
Using the PC/Mac Client Software 3 Beside Upgrade File Path, click the browse button ( Open. ). Locate the firmware, and click 4 Click Start to begin the firmware upgrade. 5 Follow the on-screen instructions to complete the firmware upgrade. NOTE: Your system may have to restart after a firmware upgrade. Restoring Default Settings To restore the system’s system defaults: 1 Click the Remote Setting tab, and click Advanced>Load Default.
Using the PC/Mac Client Software • Buzzer: Select OFF to enable/disable the system buzzer or select the duration of the system buzzer after an event occurs. • Show Message: Select the checkbox to enable the system to display a warning message when an event occurs. • Send Email: Select the checkbox to enable email notifications. Email notification must be enabled. • Alarm Out: Enable or disable the alarm out panel (16-channel models only). • Latch Time: Configure the system latch time after an event occurs.
Mobile Apps: Accessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. This system features connectivity using the exclusive Lorex Stratus solution, which allows for easy access using a mobile device without requiring network configuration or a computer to complete the setup. NOTE: Up to 3 devices can connect to the system at the same time.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 Tap Device Manager. Tap Device Manager 4 Tap +. Tap + 5 Under Name, enter a name for your DVR of your choice. 6 Press the QR code icon ( ) next to Device ID and line up the QR code on the top of the DVR using the camera on your device. OR If your device does not have a camera (e.g. 1st generation iPad), manually enter the Device ID printed on the label. 7 Under Client Port, enter the DVR’s Client Port (default: 9000).
Mobile Apps: Accessing your DVR Using a Mobile Device 13 Tap + in one of the display areas and select the channel you would like to view. Select a channel Tap + 14 If this is the first time connecting, you will be prompted to change the DVR password. Tap OK. Tap OK 15 Enter a new 6 character password and tap Done. This password will be used to connect to your system from now on. Enter a new password 16 Tap + in one of the display areas and select the channel you would like to view.
Mobile Apps: Accessing your DVR Using a Mobile Device Lorex ECO Stratus Interface You can use Lorex ECO Stratus in both portrait and landscape mode. Tap a channel to select Double tap to view a channel in full screen Disconnect selected channel Manual PTZ Controls Recording Select Screenshot channel Taking Screenshots 1 Tap during live view or playback.
Mobile Apps: Accessing your DVR Using a Mobile Device 2 To view manual recordings, see “Viewing Screenshots” on page 86. Using PTZ Controls If you have a PTZ camera (not included) connected, you may control it using the app. NOTE: You must configure the system to communicate with the PTZ camera locally before you can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera” on page 103. To use PTZ Controls: 1 Tap the channel with your PTZ camera. to open PTZ controls.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar. Swipe up or down to select month 4 Video available Playback begins at the earliest available recordings from the selected day. Use the on-screen playback controls.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 Tap the screenshot you would like to view. Tap the screenshot you would like to view Swipe left or right to select screenshot Send screenshot as email attachment Delete screenshot Begin slideshow (tap inside the picture to stop the slideshow) Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: 1 From the Main Menu, tap Record Playback. 2 Tap the DVR you would like to view manual recordings from.
Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: 1 From the Main Menu, tap Device Manager. 2 Swipe to the right on the DVR you would like to delete and tap Delete. Swipe right to delete a DVR 3 Tap Delete to confirm. To modify a DVR: 1 From the Main Menu, tap Device Manager. 2 Tap on the DVR you would like to modify.
Mobile Apps: Accessing your DVR Using a Mobile Device Android Use the Lorex ECO Stratus application to connect to your DVR on an Android smartphone or tablet. NOTE: The instructions below may differ depending on the model of your Android device. Prerequisites • Android v. 2.2 and above. • Connect your DVR to your router using an Ethernet cable. • Make sure to upgrade your DVR to the latest firmware version. You must have the latest DVR firmware and mobile apps to connect to the DVR over the Internet.
Mobile Apps: Accessing your DVR Using a Mobile Device 6 Tap the QR code icon ( ) next to Device ID, and use the camera on your device to line up the QR code on the top of the DVR. OR Enter Device Name Tap icon to scan QR code If your device does not have a camera, manually enter the Device ID printed on the label. 7 Under Port, enter the Client Port (default: 9000). 8 Under User Name, enter the DVR’s user name (default: admin). 9 Under Password, enter the system password.
Mobile Apps: Accessing your DVR Using a Mobile Device 14 You will be prompted to change the DVR password. Tap Confirm. Tap Confirm 15 Enter a new 6 character password and tap Save. This password will be used to connect to your system from now on. Enter the new password 16 Tap inside one of the display areas and then tap Select. Repeat for any additional channels you would like to view.
Mobile Apps: Accessing your DVR Using a Mobile Device Lorex ECO Stratus Interface. Tap a channel to select Double tap to view a channel in full screen Disconnect selected channel Manual PTZ Controls Recording Select Screenshot channel Taking Screenshots 1 Tap during live view or playback. • If taking screenshots from live view: Select the grid area you would like to take a screenshot from or tap to take a screenshot from all connected cameras.
Mobile Apps: Accessing your DVR Using a Mobile Device Taking Manual Recordings 1 Tap during live view or playback. • If taking manual recordings from live view: Tap the grid area you would like to start recording on. Tap again when you would like to stop recording. • If taking manual recordings from playback: Tap 2 when you would like to stop recording. To view manual recordings, see “Viewing Screenshots” on page 86.
Mobile Apps: Accessing your DVR Using a Mobile Device Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive. To use remote playback mode: 1 From the Main Menu, tap Remote Playback. 2 Tap Select Channel. Select the channel you would like to playback from. Tap select channel NOTE: If you receive the message "No video found," close the app and restart it.
Mobile Apps: Accessing your DVR Using a Mobile Device 4 Playback begins at the earliest available recordings from the selected day. Use the on-screen playback controls. Select playback time Pause/Play Screenshot Mute/Unmute Stop Manual Record Viewing Screenshots You can view screenshots or share them using the app. NOTE: To share screenshots, you must configure the apps used for sharing. Lorex does not support 3rd party applications. To view screenshots: 1 From the Main Menu, tap Image Manager.
Mobile Apps: Accessing your DVR Using a Mobile Device To share screenshots: 1 Tap to share. Select an app that you would like to share the file with. Follow the app’s instructions to share the file. Select the sharing app Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: 1 From the Main Menu, tap Record Playback. 2 Tap the DVR you would like to view manual recordings from. 3 Tap the recording file you would like to view. 4 Use the on-screen controls.
Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: 1 From the Main Menu, tap Device Manager. 2 Press and hold on the DVR you would like to delete and then tap Delete. Press and hold to delete To modify a DVR: 1 From the Main Menu, tap Device Manager. 2 Tap on the DVR you would like to modify. 3 Change the connection details as needed and then tap Save.
Lorex Player 11: Playing Backed up Video on PC Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 100. Minimum System Requirements • Intel Pentium 4 or above • Microsoft Windows XP/Vista/7/8 • 256 MB Ram • 16 MB video memory Prerequisites • Back up video files from the DVR to your local hard drive.
Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Open File Play Stop Previous Next File File Fast Forward Snapshot button About the Advanced Config Menu The Advanced Config menu allows you to select where the screen captures are stored. To open the Advanced Config menu: 1 Click the 2 Click Select to change the snapshot save folder.
Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac allows you to view your backed up video files. To install Lorex Player Mac: 1 Go to www.lorextechnology.com and search for the model number of your DVR (look at the label underneath your DVR for the model number). 2 Navigate to the product page for your DVR model and download Video Player for MAC. 3 Extract the file and double-click the Lorex Mac Player installer (.pkg) file.
Lorex Player for Mac: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: 1 Click the Load new file button ( ). 2 Browse and select the desired file. Click Open to add the file to the video playlist. NOTE: The default save directory is in your Home folder/dvr. Double-click file to begin playback 3 Double-click the video file in the playlist to begin playback. Loading Multiple Video Files You can load an entire folder of video files.
Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: 1 Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. 2 3 Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel. Connect the video cable to a BNC port.
Appendix B: Connecting a PTZ Camera 3 Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P. • Baud rate: Select the PTZ camera’s baud rate. • Data Bit: Select from 5~8 data bits. • Stop Bit: Select from 1 or 2 stop bits. • Parity: Select from None, Odd, Even, Mark or Space. • Cruise: Select Enable to enable PTZ cruise. • Address: Enter the PTZ camera’s address.
Appendix B: Connecting a PTZ Camera 2 (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position. 3 Click Set to set the preset. The Total and No. field will automatically increase. The Total field shows you the total number of created presets, and the No. field shows you the number of the preset you are currently creating.
Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously. Use the Video Output port (BNC) on the rear panel of the system to connect an external monitor. This is useful if you need to monitor the system from a second location (e.g. a back office).
Appendix C: Connecting Additional External Monitors 5 Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. NOTE: Enabling View Setup disables your ability to change channels the normal way on the selected monitor. You will need to disable View Setup to return to normal operation.
Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to 2 channels (4/8-channel models) or 4 channels (16-channel model). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.
Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the hard drive with a replacement 3.5" or 2.5" SATA hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.lorextechnology.
Appendix E: Replacing the Hard Drive 4 Next, remove the hard drive from the housing: • If your system has a 3.5" hard drive, turn the DVR over carefully and loosen the 4 screws securing the hard drive. Turn the DVR back over and slide the hard drive and lift out of the DVR. Remove the 4 screws on the bottom of the hard drive. Loosen the hard drive screws Slide the hard drive and lift out of the DVR • If your system has a 2.5" hard drive, turn the DVR over carefully.
Appendix E: Replacing the Hard Drive 3 Next, install the hard drive: • If installing a 3.5" hard drive, insert 4 hard drive screws into the bottom of the hard drive and tighten them 1/2 of the way. Place the hard drive in the screw slots with the power and data connectors facing left (if looking at the DVR from the front), and slide the hard drive into place. Tighten the hard drive screws to secure the hard drive in place.
Appendix E: Replacing the Hard Drive 6 Connect the power and data cables. 7 Replace the DVR cover. Formatting the Hard Drive If you replace the pre-installed hard drive, it must be formatted in order to function properly with the system. ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. To format the hard disk: 1 Right-click to open the Menu Bar and click the Main Menu button ( ). 2 Click Device.
Appendix F: DDNS Setup (Advanced) Appendix F: DDNS Setup (Advanced) Free Lorex DDNS service is available as an optional connectivity method to connect to your system over the Internet. DDNS Service is not required to connect to your DVR, since the system supports the new Lorex Stratus cloud connectivity solution. For details on setting up your system using Lorex Stratus, see “Connecting to Your DVR Over the Internet on PC or Mac” on page 54.
Appendix F: DDNS Setup (Advanced) 3 Reconnect the power cable to power the DVR back on. 8-channel model shown Ethernet Cable (included) INTERNET (not required for local viewing) ROUTER (Not Included) COMPUTER (Not Included) Step 2 of 3: Obtain the DVR’s Local IP Address 1 Right-click and click the Main Menu button ( ). Enter the DVR password (default: 000000). Then click System>Info. OR button on the remote control to open the System Information window.
Appendix F: DDNS Setup (Advanced) • OR, download the Client Software for PC from www.lorextechnology.com. 2 Once installation is finished, double-click the Lorex Stratus Client 1 icon ( desktop. The DVR login screen appears. ) from the Select IP Login Enter IP address Enter User Name (default: admin) Enter Password (default: 000000) Enter Client Port (default: 9000) Click Login 3 Under Login Type, select IP Login. 4 Under IP Address, enter the DVR’s IP Address (e.g. 192.168.0.100).
Appendix F: DDNS Setup (Advanced) 4 Open the Lorex Stratus Client ( ) from the Applications list. Select IP Login Enter IP address Enter User Name (default: admin) Enter Password (default: 000000) Enter Client Port (default: 9000) Click Login 5 Under Login Type, select IP Login. 6 Under IP Address, enter the DVR’s IP Address (e.g. 192.168.0.100). 7 Under User Name, enter the DVR’s user name (default: admin). 8 Under Password, enter the DVR’s password (default: 000000).
Appendix F: DDNS Setup (Advanced) Step 1 of 4: Port Forwarding You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to your DVR’s IP address before you can remotely connect to your system. There are several methods to port forward your router: • Use the Lorex Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.lorextechnology.com for details).
Appendix F: DDNS Setup (Advanced) 2 The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account. Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your product for warranty. Click Warranties NOTE: Warranty registration is required to register for DDNS.
Appendix F: DDNS Setup (Advanced) 5 Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number. Click Save Warranty.
Appendix F: DDNS Setup (Advanced) 7 A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS 8 Configure the following: Select your product warranty Enter a Device Name of your choice Enter the product’s MAC address Enter the web site address that will be used to connect Click Save • Product Warranty: Select the product warranty you created in the previous steps. • Device Name: Enter a name for your device.
Appendix F: DDNS Setup (Advanced) • URL Request: Enter the web site address that will be used to connect to your Lorex product. For example, if you enter tomsmith, the address to access your video will be http://tomsmith.lorexddns.net 9 Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to enable remote access to your system.
Appendix F: DDNS Setup (Advanced) 7 Under Password, enter your DDNS Device password that was emailed to you after DDNS registration. 8 Click Apply to save your settings. Step 4 of 4: Connect to the DVR’s DDNS Address NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect. To connect using the DVR’s DDNS address on a PC: 1 Install the Lorex Stratus Client 1 on a remote computer.
Appendix F: DDNS Setup (Advanced) 3 Open the Lorex Stratus Client ( ) from the Applications list. Select IP Login tomsmith.lorexddns.net Enter DDNS address Enter User Name (default: admin) Enter Password Enter Client Port (default: 9000) Click Login 4 Under Login Type, select IP Login. 5 Under IP Address, enter the Domain name/URL Request followed by .lorexddns.net (e.g. tomsmith.lorexddns.net). 6 Under User Name, enter the DVR’s user name (default: admin).
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
Troubleshooting Troubleshooting (Continued) Error Possible Causes • There is no picture on monitor/TV after connecting it to the DVR • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR.
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