ActionNote 890 Series Update This update sheet contains additional information about your computer. Upgrading the Memory Your system comes with 8MB RAM. In this system’s configuration, 4MB is on the system board and 4MB is on a separate memory module inserted in the memory module socket. To upgrade memory, you have to remove the 4MB memory module from the socket and replace it with a larger capacity memory module. The maximum memory for this computer is 24MB.
Also, the options on page 3 of your system’s Setup program now support your system’s capabilities more easily.
About Your Software Before you set up and use your EPSON® ActionNote™ computer, be sure to read the information on this card about the software and online manuals installed on your system. This information is also available in the About Your Software online documentation. You must use a modem with several of the software applications. If your system didn’t come with one installed, you can install an optional internal fax/modem, connect an external modem to your serial port, or use a fax/modem PC card.
(Windows ® 3.1 and MS-DOS0 installation only) Microsoft MS-DOS 6.22 operating system software installed on the hard disk drive; for more information, type HELP at the DOS prompt. I Technical support: Microsoft FastTips, a free 24-hour automated service at (800) 936-4200 or: EPSON Connection at (800) 922-8911 (U.S. and Canada) Fax-back (310) 782-4214 I (Windows 3.1 and DOS installation only) Microsoft Windows 3.
SystemSoft® PC card software utilities including CardSoft and CardWizard installed on the hard disk drive; printed and online PCMCIA Card Software Users’ Guide. Technical support EPSON Connection at (800) 922-8911 (U.S. and Canada) Fax-back: (310) 782-4214 Lotus® SmartSuiteTM version 3 integrated application package installed on the hard disk drive; for more information, see the online help; brochure and Lotus Technical Support information included.
PRODIGY® news and information service; software installed on the hard disk drive; brochure, subscription, and free trial information included. Technical support (800) 776-3449 NetComTM NetCruiser Internet access service; brochure, subscription, and free trial information included. Technical support (408) 983-5970 (ActionNote 895 only) Delrina WinComm and WinFax Lite modem/fax communications software installed on the hard disk drive; printed manual included.
Choosing Your Operating System Your EPSON® ActionNote™ allows you a one time installation choice of either windows® 95 or windows 3.1 (which includes MS-DOS ®) as your operating system the first time you start your computer. Regardless of the operating system you choose, you can use the all of the applications that come with your ActionNote. CAUTION Be careful as you go through the procedure. If you decide you want the other operating system, you must purchase it.
2
NOTE To find out how many formatted disks you need, follow the instruction below to start the utility. It tells you how many disks you need for the application you have chosen. At that point, you can stop if you need to get the right number of pre-formated disks. create Application Disks with windows 3.1/MS-DOS Follows these steps to create application disks: 1. From the Program manager, open Make Diskettes. You see an icon for each application for which you can create disks. 2.
3. Double click on the icon you want. For example, if you want to create disks for the PC card utilities software, double-click the PC Card Drivers icon. 4. The process is automated. Follow the instructions on the screen and insert blank, pre-formated disks when prompted. You can skip a disk if you want by clicking cancel when you are prompted to insert a blank disk for that program disk. When the process is complete, the utility gives you a summary of how many disks were created.
Mail order to: Method of payment (choo8. one) I am paying by check (enclosed) (checks must be drawn in U.S. dollars, U.S. banks) EPSON Windows 3.1 Offer P.O. Box 3802 Salinas, CA 93912 Type of kit Windows 3.1/MS-DOS User Pack (diskettes and User’s Guide) •Add shipping and handling (check one only) U.S. Canada $ American Express Express Canada State Sales Tax (Residents of CA, MA, NY, TX must add state sales tax) $ $ $ $ $ TOTAL $ Express U.S. VISA MasterCard FREE* 9.95 15.50 20.00 30.
IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect special, or consequential damages Some states do not allow the exclusion of incidental or consequential damages so this exclusion may not apply to you COPYRIGHT NOTICE All rights reserved No port of this publication m
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer and AC power adapter. Turn off the computer before cleaning. Clean with o damp cloth only. Do not spill liquid on the computer. Use only the type of power source indicated on the computer’s label. Avoid using outlets on the same circuit OS photocopiers or air control systems that regularly switch on and off.
Sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tousles overtissments et directives marqués sur I'ordinateur et I'adaptateur secteur. Débrancher I'ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller à ne pas renverser de liquides sur l'appareil. Utiliser seulement le type de source d’alimentation électrique indiqué sur l'étiquette.
Wichtige Sicherheitshinweise Bitte lesen Sie diese Sicherheitshinweise, und he ben Sie sich zur späteren Verwendung auf. Beachten Sie alle Wamungen und Anweisungen, die auf dem Computer und dem Wechselstromadapter angebracht sind Schalten Sie den Computer vor der Reinigung aus. Verwenden Sie zur Reinigung nur ein souberes Tuch Achten Sie darauf, daß keine Flüssigkeiten auf dem Computer verschüttet werden Verwenden Sie nur die auf dem Typenschild des Computers angege bene Stromversorgung.
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Port 15 of the FCC Rules These limits ore designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses, and con radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio and television reception.
Contents 1 Getting Started Opening Your Computer . . . . . . . . . . . . . . 1-2 Powering Your Computer . . . . . . . . . . . . 1-2 Connecting the AC Power Adapter . . .. . 1-3 Turning the Computer On and Off . . . . . . . . 1-4 Checking the Indicator Lights.. . . . . . . . . . . . . . 1-4 Adjusting the Screen Controls . . . . . . . . . . . . . . . . 1-6 Using the ActionPoint Touchpad . . . . . . . . . . . .. . 1-6 Learning More About ActionPoint . . . . . . . 1-8 Using the Keyboard . , . . . . . . . . . .
4 Caring for Your Computer Protecting the Hard Disk Drive . . . . . . . . .. . . .... ...... . . 4-2 Moving and Storing the Computer . . . . . . 4-3 Cleaning Your ActionNote . . . . . . . . . . . . . . 4-4 4-4 Cleaning the ActionPoint Touchpad Cleaning the Diskette Drive . . . . . ....... 4-4 5 Upgrading Internal Components Upgrading the Hard Disk Drive ................. 5-1 Removing the Hard Disk Drive ............. 5-2 Replacing a Hard Disk Drive .............. .5-4 Removing and Replacing the Keyboard .
Troubleshooting Your ActionNote .............. 7-5 The Computer Won’t Start ................ 7-6 The LCD Screen Is Blank ................... 7-8 The Computer Locks Up .................... 7-9 Your Password Isn’t Working ............... 7-9 You Can’t Access Data on a Diskette ....... 7-10 The Diskette Drive Isn’t Working. .......... 7-10 You Can’t Access Files on the Hard Disk Drive ..................................... 7-11 A PC Card Isn’t Working ...................
1 Getting Started Your EPSON® ActionNote™ computer is all set up and ready to use. This chapter gives you the information you need to get started. You’ll find a list of the computer’s features on the back cover of this manual, illustrations of your system on the inside front cover, and a place to write important information about your ActionNote on the inside back cover.
Opening Your Computer To open your ActionNote, slide the latches on each side of the computer’s lid forward and lift up the screen. Powering Your Computer Your computer is shipped with a charged battery and is ready to use when you take it out of the box. You don’t need to plug it in. To conserve battery power, however, (or if your battery has lost its charge while in storage,) you should use the AC power adapter to connect your computer to an electrical outlet whenever possible.
Connecting the AC Power Adapter The lightweight AC power adapter included with your ActionNote operates in the input ranges 100 to 250 VAC and 40/63 Hz. NOTE If you purchased your computer out side the United States, you have the international AC power adapter. See “Using the international AC Power Adapter” in Appendix B for more information. Follow these steps to connect the AC power adapter: 1. Plug the connector into the DC-in port on the back of the computer. 2.
Recharging the battery takes about 3 hours with the computer turned on, and about 1.5 hours when it is turned off. While it recharges, the charge indicator light is orange. When the battery is fully charged, it is green. Turning the Computer On and Off The on/off button is beneath the screen on your right Press the button and hold it briefly to turn on the computer. As the computer starts, it does a complete self test of its circuits and drives.
The following table identifies the indicator lights for your ActionNote.
Adjusting the Screen Controls The screen contrast and brightness controls are located at the bottom of the screen. Slide the contrast control to the right to increase the contrast, or to the left to decrease it. On dual scan screens, slide the brightness control to the right to lighten the screen, or to the left to darken it Unless you need a bright screen, you can extend battery life and save energy by making it dimmer.
To move the cursor, slide your finger along the ActionPoint touchpad. If your finger is too close to the edge, lift it and put it down on the opposite edge. The cursor moves only when your finger touches the pad. See “Customizing Your ActionPoint” in Chapter 6 or the utility’s online help for more about cursor settings. To click, quickly press and release the left touchpad button or gently tap the touchpad once.
When software manuals tell you to use your mouse, use these ActionPoint equivalents: Touchpad movements Mouse ActionPoint Click Tap Double-click Double-tap Drag Slide Click and drag Double-tap, slide select Tap Right mouse button Right touchpad button Learning More About ActionPoint For information about changing the speed and sensitivity of your touchpad, see “Customizing Your ActionPoint” in Chapter 6.
The keyboard on the ActionNote is available with different layouts for different languages. You can also use the operating system to reassign the layout of your keyboard. See your operating system documentation. Using the Fn Key To use special functions, hold down the Fn key and then press the second key. A key’s special function is labeled in blue.
Press Num Lock to turn Num Lock mode on and off. To enter the letter while in Num Lock press Fn plus the key. With Num Lock off, you can enter a number or symbol on the numeric keypad by pressing Fn plus the key. Creating Software Diskettes Your computer came with software installed; the program diskettes are not included. However, you may need the diskettes to set up a new printer or re-install a program.
2 Powering the Computer This chapter describes how to conserve your computer’s battery and save energy using the power management tools supplied. Using the AC Power Adapter The AC power adapter charges the battery and runs the computer off power from an electrical outlet. Use the adapter whenever you have access to an outlet, especially when you are using a PC card Check the charge indicator light to monitor charging status when you use the adapter.
and “Using the Automobile Adapter” in Appendix B of the online manual for more information. CAUTlON To avoid damaging the computer, use on/y adapters designed for the Action/Vote 890 series computers. Using the Battery The removable NiMH battery can provide between 4 and 6 hours of power when you use your computer’s power management features. How long the battery lasts depends on how you use the computer.
Recharging the Battery The battery that comes with your system is rechargeable. It takes approximately 1.5 hours to charge a completely discharged battery when the computer is off or when it is in Suspend mode. If you use the system while the battery is recharging it can take up to 3 hours. If you find that over time the battery is losing its charge faster, the battery life may be reaching its end. Try letting it discharge completely; then recharge it.
“Using the Battery HyperCharger/ Conditioner” in Appendix B of the online manual for more information. NOTE Contact your local government agency for recycling information on NiMH batteries. Follow these steps to replace the battery: 1. Save the files you’re revising. 2. Press the on/off button 3. Close the screen and turn the computer over. CAUTION To avoid a short, do not touch the battery contacts with metal objects. 4. Press the battery release lever, then lift the battery up and out of the case.
5. Insert the new battery at an angle and then lower it into place. Using Power Management Your ActionNote offers a variety of power management features to help you conserve battery power.
and temporarily stop system activity. After you press Suspend/Resume, it takes a moment for the computer to enter Suspend mode. Then the Suspend indicator light comes on and the screen becomes dark. NOTE In environments where you con perform background tasks, the system may appear to be inactive when it is performing one of these tasks. Check this possibility before pressing Suspend/Resume. With a fully charged battery, the computer can remain in Suspend mode for several hours without losing data.
In addition, the computer can be set up to enter Suspend mode when the battery power reaches a minimum level. This protects the contents of your computer’s memory for several hours. You can also configure your ActionNote to save your data to the hard disk drive whenever your battery can no longer provide enough power. With this configuration, the memory contents are saved on the hard disk drive and protected indefinitely.
Using Energy Wisely By purchasing this Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few energy-saving tips: When using a printer and external monitor, check to see if they are Energy Star compliant. If not, turn them off when you’re not using them. Use the print preview option in your software before you print something You’ll be able to catch formatting errors before you commit them to paper.
3 Getting to Work This chapter contains practical information about using your ActionNote. Reading it now can save you time later. Using Passwords Passwords help protect data from theft. Your ActionNote offers two types of passwords a Setup password that controls access to the Setup utility, and a System password that controls access to your computer. For details on setting both types of passwords, see “Setting a Password” in Chapter 6.
your system (for the System password) or access Setup (for the Setup password), you see this prompt: Enter password: Type the correct password and press Enter. To protect your password, the screen does not display the characters you type. If you type the password incorrectly, the computer displays this message and repeats the password prompt: Password is incorrect Enter password: Try typing the password again. The computer allows you three tries to enter it correctly.
To insert a diskette, hold it with the label facing up and the shutter leading into the drive. Slide it all the way into the drive. release button To remove the diskette, make sure the diskette drive light is off. Then press the release button and pull out the diskette. CAUTION Never remove a diskette or reset or turn off the computer while the diskette drive is being accessed; you could lose data Also, be sure to remove the diskette before you turn off the computer.
To reset the computer, hold down the Ctrl key and press the Alt and Del keys simultaneously. Then follow any instructions you see-. Working Comfortably It’s easy to spend a lot of time working on the computer. But too much work time without a break can cause repetitive motion strain on your hands and arms. Follow these suggestions to relieve strain: Your ActionNote is ergonomically designed with a palm rest and embedded ActionPoint touchpad. Try to take advantage of these while you’re working.
4 Caring for Your Computer Although it has been built for years of use, your ActionNote contains fragile circuits and needs to be handled with care to keep it in good working order: Keep the computer and AC power adapter dry, and do not subject them to extreme heat or cold. To prevent damage to the LCD, do not place external devices on top of the computer, even when it is closed.
Protecting the Hard Disk Drive Your hard disk drive is designed for travel and lots of use. Follow these precautions, however, to protect your data and prolong hard disk life. Never turn off or reset the computer when it is copying data to or from the hard disk drive (the indicator light is on). Never remove the hard disk drive when the computer is on. After turning the power off, wait 20 seconds before moving the computer.
Moving and Storing the Computer Before you move your ActionNote, make sure the power is off and the screen is closed. Remove any diskettes. Use a carrying case or equivalent. If you have any devices attached, make sure they are turned off and unplugged. The ActionNote has an operating temperature range of 42 to 95° Fahrenheit, or 5 to 35° Centigrade. You should keep your computer well within that range to prevent damage. If you will not be using your ActionNote for a while.
Cleaning Your ActionNote You may need to clean your ActionNote occasionally. Clean the exterior with a soft, damp cloth Spray glass cleaner on a lint-free, soft cloth to clean the LCD screen; do not spray the cleaner directly onto the screen. Cleaning the ActionPoint Touchpad The ActionPoint is sensitive to moisture which may affect your cursor movement Use a soft, lint-free cloth to clean the ActionPoint. If you need something stronger, lightly moisten the cloth with glass cleaner.
5 Upgrading Internal Components Several internal components in your ActionNote can be upgraded including the hard disk drive and system memory. In addition, if your computer did not come with the internal audio card, you can have your Authorized EPSON Servicer install one. Upgrading the Hard Disk Drive If you need to remove the existing drive, just follow the instructions below. You won’t need any tools. Your ActionNote supports EPSON-qualified, IDE hard disk drives with a 2.
Removing the Hard Disk Drive Follow these steps to remove the drive: 1. Turn off the computer and disconnect any external devices or cables. 2. Close the LCD screen and turn the computer over. 3. Press the latch away from the hard disk drive cover and slide the cover back slightly. Then lift the cover off, as shown.
4. Pull up on the two metal tabs to disconnect the drive, and remove it from the case. 5. If you need to disconnect the connector card, hold it by the edges and pull it away from the drive, as shown below.
Replacing a Hard Disk Drive Follow these steps to replace a hard disk drive. If your new drive already has the connector card attached, start with step 3. 1. If necessary, attach the connector card Align the holes in the card with the group of 44 pins on the right side of the drive connector. Make sure the connector does not cover the group of four pins on the left side of the drive connector. 4-pin group 2.
The hard disk drive compartment on your ActionNote can accommodate IDE standard drives up to 19 mm high If the drive that comes with your computer is less than 19 mm high, it is installed above a black foam spacer. If you are going to install a 19 mm drive, remove the spacer from the compartment before you perform step 3. 3 Insert the drive and card Into the drive compartment, aligning the connector on the card with the pins in the compartment. Press down on the metal tabs until the drive is fully seated.
4. Position the drive cover over the compartment so that the small arrow on the cover aligns with the first notch in the latch Lower the cover and then slide it until it snaps shut notch 5. Run Setup as described under “Customizing Computer Settings” in Chapter 6 to make sure the computer recognizes your new drive. 6. After installing the operating system, run the PHDISK utility to create a 25MB partition on the drive. See “Using Instant On and Saving to Disk” in Chapter 6 for more information.
Removing and Replacing the Keyboard You need to remove the keyboard to install memory. However, you don’t need to disconnect the keyboard cables. Removing the Keyboard Follow these steps to remove the keyboard: 1. Turn off the computer and disconnect the AC power adapter. 2. Disconnect any attached external devices and cables. 3. Open the screen to 180°, or as wide as you can.
4. Remove the plastic caps on both sides of the case below the screen. Use a small screwdriver to pry each cap loose and then slide it off, as shown. 5. Use a small screwdriver to gently pry up the plastic strip above the keyboard. You can pry in the center as shown here, or in front of the left and right hinges.
6. Lift up the strip and remove it from the case. 7. Being careful not to pull on the keyboard cables, gently lift the keyboard, holding it by the top edge. Remove it from the case and place it on a flat surface in front of the computer.
Replacing the Keyboard When you are ready to replace the keyboard, refer to the illustrations in the previous section as you follow these steps: 1. Carefully lift up the keyboard and position it over the case. 2. Hold the keyboard at a 45° angle and align it so that the clips on the bottom edge fit into the case. 3. Gently lower the top of the keyboard until it is securely in place. You should not have to force it. Make sure the flat cables are not caught under the edge of the keyboard.
5. Slide the plastic caps over the screws on each side of the case and snap them into position Make sure you use the correct cap for the left or right side; they do not slide into place on the wrong side. After you have replaced the keyboard, check that the keys operate smoothly. If any of the keys stick, press back again on the plastic strip under each hinge cover and in the center of the plastic strip. If the keys still stick, repeat the keyboard replacement procedure.
Removing a Memory Module Your computer may have a memory module installed. If you want to replace it with a higher-capacity module, follow the steps below to remove the original memory module. If it doesn’t have a module installed, see the next section, “Installing a Memory Module,” to Install one. 1. Remove the keyboard as described In the previous section. 2. Press each of the retaining clips toward the side of the memory module socket and lift the module until it is released. 3.
Installing a Memory Module Follow these steps to install the new memory module: CAUTION Computer memory modules are sensitive to static electricity. Ground yourself by touching a metal surface before you touch the memory module. Keep it safe inside its anti-static packaging until you are ready to installit. Remain as stationary as possible while you install it. 1. Holding the memory module with the notch on the upper right corner, align it with the connector at the edge of the socket. 2.
3. Press down on the module until it snaps into the retaining clips on the sides 4. Replace the keyboard as described in the previous section. 5. Run Setup, as described under “Customizing Computer Settings’ in Chapter 6, to make sure your computer recognizes the new memory. (When you turn on the computer, it might warn you of a memory size mismatch.
2. Refer to the illustration below to locate the connector on the system board. 3. Remove the plastic insert covering the port opening on the left side of the computer, next to the PC card slots. Insert the tip of a screwdriver through the slot in the plastic cover and carefully pry the cover off. You may need to use gently Increasing pressure to pull the cover away from the case and push it out.
4. Insert the phone jack end of the fax/ modem card or the LED window of the infrared card into the port opening and align the connector on the card with the connector on the system boar4 as shown below. 5. Make sure the pins in the connector are directly over the holes in the connector on the system board Then gently push the card straight into the connector. 6. If you are installing an infrared device, you must cover the port opening with the clear plastic cover provided with the device.
7. If you are finished installing internal components, replace the keyboard as described under “Replacing the Keyboard.” 8. Run Setup, as described under "Customizing Computer Settings” in Chapter 6, to make sure the port address is set correctly for the fax/modem or the Infrared device. The default setting Is COM2. For information about using your fax/modem, see the following section. For more information on using an infrared device, see Appendix B in the online manual.
Position the phone line connector so the tab faces down and aligns with the notch in the phone jack on the left side of your computer. CAUTION Some commercial telephones have high-voltage digital telephone lines that can damage the fax/ modem. If in doubt, check before connecting. Insert the cable into the phone jack. (Connect the other end of the cable to the modular jack outlet for your phone line.
6 Customizing Your Computer You can customize your ActionNote in a variety of ways covered in this chapter. Customizing Your ActionPoint You can adjust the amount of pressure you need to apply to your touchpad as well as the speed and precision of the cursor movement. Select the ActionPoint Configuration control panel utility.
ActionPoint configuration panels (continued) Panel Features Description Motion settings Sensitivity Adjusts the response of the pointer to the motion of the pointing device Double-click speed Adjusts how quickly you must double-click Acceleration Increases the cursor speed in relation to sensitivity settings Extra precision Lets you shift the screen pointer temporarily into one of four special-purpose operating modes: slow motion, freeze motion, horizontal motion, and vertical motion Set rotatio
ActionPoint configuration panels (continued) Panel Features Description Touchpad settings Edge motion Lets you extend cursor motion when your finger reaches the edge of the touchpad Touch threshold Controls how much finger pressure you must apply before the touchpad responds Gestures Lets the touchpad recognize several tapping gestures that replace right or left mouse button clicks To select a setting click the button for that setting then adjust the controls.
Starting Setup To start Setup, turn on your computer. (If your computer is already on, save any files you’ve been working on, then restart your computer.) During power-on diagnostics you see the following prompt: Press F8 to run SETUP As soon as you see this message, press F8 If you do not press F8 within 5 seconds, the computer loads the operating system. You can restart the computer and try again.
Help information is available for each option. Highlight the option you want to change and press F1 to get Help. Setup lets you change or verify the settings listed in the following tables.
The table below lists the page 3 Setup options.
The table below lists the power management options Additional information about power management follows the table.
When you are ready to exit Setup, press Esc. You see the exit menu.
You may want to experiment to find the settings that work best for you. You can access the Power Management screen (without running Setup) by pressing Fn F8, so you can adjust your settings at any time. You should not, however, change the Power Management and Low Battery options. These features protect your data when your battery is about to run out. For more information about how your power management features work, see “Using Power Management“ in Chapter 2.
button Before you can use either of these features, you have to configure your hard disk drive. The drive is already partitioned to set aside a 25MB area for the saved data (allowing space for all memory configurations).
Using Password Security This section tells you how to set up a password to prevent unauthorized people from using your ActionNote. NOTE Remember that once you set a systempassword, you cannot access your system unless you enter it correctly. Write down your password and keep it in a safe place. If you forget it, call the EPSON Connection for assistance.
Setting a Password Follow these steps to set a password 1. Highlight the Password option. 2. Press Enter. 3. Type a password up to seven characters long As you type, you see only symbols displayed on the screen 4. Press Enter. 5. Type the password again and press Enter. (If you enter an incorrect password, you must start the process over again. Keep trying until you have entered the password correctly twice in a row.) 6. Press any key to continue. The Password option setting is enabled 7.
Deleting or Changing a Password If you want to delete or change a password, follow these steps: 1. Highlight the Password option 2. Press Enter. 3 Type your password. You see only squares on the screen 4. Press Enter. 5. If you are deleting your password, press the / key. The Password option setting is changed to Disabled If you are changing your password, type the new password You see only squares displayed on the screen 6. Press Enter. 7. Type the password again and press Enter. 8.
display in resolutions up to 1024 x 768 in 16 colors on an external monitor. Windows 95 provides the Chips and Technology drivers to do the same thing To select these drivers, use your operating system’s video display or control panel utility. If you select a higher resolution for your LCD screen, your display is larger than the screen itself. As you move your cursor up and down and from side to side, the screen pans to show the entire display.
7 Troubleshooting You probably won’t have any problems as you set up and use your ActionNote. If anything out of the ordinary happens, however, see this chapter for help. Where to Get Help If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers EPSON also provides the following services when you dial (800) 922-8911.
You can purchase printed manuals, accessories, or parts for EPSON products from EPSON Accessories Call (800) 873-7766 (U.S. sales only) from 6:00 a.m. to 6:00 pm. Pacific time. In Canada, call (800) BUY EPSON. If you purchased your computer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. If you need help with any application program you are using see the documentation for that program for technical support information.
EPSON bulletin board service You can call the EPSON bulletin board service (BBS) 24 hours a day at (310) 782-4531. No membership is required. Make sure your communications software is set to 8 data bits with no parity and 1 stop bit, and any modem speed up to 28.8 Kbps. See the documentation that came with your communications software for more information. CompuServe’s EPSON America Forum EPSON also maintains the EPSON America Forum on CompuServe.
Identifying Your System When you request technical assistance, be ready to provide the following EPSON product name and model (on the logo for your ActionNote) EPSON product code (Axxxxxx) Serial number (on base of ActionNote) System BIOS version (displayed during startup) System configuration information from Setup Operating system version number Hardware configuration (connections to external devices, memory size, and so on) Names and version numbers of software you’re using Any installed options Any erro
Error Messages Your computer contains power-on diagnostics that check internal devices every time you turn it on. If the computer finds an error, it displays an error message on the screen. Many error messages suggest a remedy. For example, if you have installed a component, you might need to check that it was installed correctly. If the error is serious, the error message remains on the screen and the computer locks up.
The Computer Won’t Start The computer won’t start when you press the on/off button. If the Power light is on, check the Suspend light. Press any key if it is on; press the Suspend/Resume button if it is flashing Check the Power fight. If it is flashing green, it means the battery is too low to power the computer.
If you replace the battery and the computer does not work properly, the new battery may also not be fully charged. Recharge it. When the charge light is flashing orange, the battery may not be installed properly. Try removing and reinstalling it.
Make sure the electrical outlet is supplying power. If the outlet is working there may be something wrong with your AC power adapter. The LCD Screen is Blank Use the brightness and contrast controls to adjust the screen display. See “Adjusting the Screen Controls” in Chapter 1. You may have switched your display to external monitor mode. Press Fn F10 until you see the display on your LCD screen.
The Computer Locks Up Some operations take longer than others to perform. Wait a few minutes to see if the computer returns to normal operation. The computer may be in Standby or Suspend mode. Press any key or the Suspend/Resume button to resume activity. Try pressing the Num Lock key. If the Num Lock light does not come on, the computer is probably locked up. You may be able to resume activity by cancelling the current operation. Press Ctrl Alt Del.
You Can’t Access Data on a Diskette Remove the diskette and make sure it is inserted with the label facing up. Make sure the diskette is either 720KB or 1.44MB. If the write-protect switch is set, and you are trying to save a file to the diskette, either use a different diskette, or move the writeprotect switch If the diskette is damaged, use a backup copy to repeat the operation. If you need the files on the original diskette, try copying one file at a time. Try cleaning the diskette drive heads.
If the drive is making loud or unusual noises, contact your Authorized EPSON Servicer or the EPSON Connection You Can’t Access Files on the Hard Disk Drive If you have set a timeout for the hard disk drive in Setup and the drive powered down, it may still be coming back up to speed Your drive takes about 15 seconds to resume speed Make sure the Hard Disk option is set correctly in Setup. If your hard disk drive is not detected, you will have to configure the appropriate hard disk drive parameters yourself.
is compatible, call the EPSON Connection or your Authorized EPSON Servicer for the latest information about tested cards. Like a diskette, a new PC RAM or hard disk card may need to be formatted (initialized) before you can use it. See the documentation that came with your card or driver for instructions. Press the release button to remove the card; then try inserting it again See “Using PC Cards” in Appendix B for instructions.
restart your computer; then, if necessary, select the option to load your PCMCIA card drivers at the prompt. See the EPSON PCMCIA Card Software User’s Guide for information about configuring PC cards using the drivers supplied with your computer. If none of these solutions solve your problem, contact the card manufacturer or call your Authorized EPSON Servicer or the EPSON Connection for assistance. The ActionPoint Isn’t Working Correctly Make sure the touchpad has not been disabled in Setup.
An External Monitor Is Blank Adjust the brightness and contrast of the monitor screen Check that the monitor’s power cable is securely connected to the monitor and to an electrical outlet. Make sure the monitor is set for the correct input and can support the video mode you have selected. See your monitor manual for more information. You may have switched your display to LCD mode. Press Fn F10 until you see the display on your external monitor.
Your ActionPoint touchpad is disabled when you connect a device to the external keyboard/mouse port and use it before you use the touchpad. If you connect a pointing device to the serial port (rather than the mouse port), however, you must disable the touchpad in Setup.
Your Printer Isn’t Working If you have just connected the printer, check that the printer has power and is properly connected to the computer. If you have a serial printer or if you have problems feeding paper, check the printer manual for the correct DIP switch settings and settings for serial operation.
your software manual to see if this is the case, and change the CPU Speed setting in Setup if necessary. See “Changing the Settings” in Chapter 6 for details. If you have entered a command that you want to stop, press Ctrl Alt Del and follow the instructions on the screen An application program can occasionally lock up the computer. If your computer does not respond when you press the Num Lock key, turn off your computer, wait 30 seconds, and then turn it back on and restart your application program.
Check that there is no obstruction between the ActionNote IrDA port and the receiving device’s IrDA port. There must be a clear line of sight between the two communicating ports. Make sure that the communicating IrDA ports are within three feet of each other, and are positioned at a 30° angle. Check that the IrDA port’s COM assignment is correct. The default setting is COM2.
A Specifications CPU and Memory CPU 486 DX4 microprocessor installed in a PGA socket; includes 8KB of internal cache in write-back mode and integrated math coprocessor System speed Fast speed and slow speed selectable in Setup Memory 8MB RAM on the system board expandable up to 24MB using a 4, 8, or 16MB memory expansion module ROM 128KB Flash ROM device containing the system and video BIOS and Setup program code.
Controllers Video Chips and Technology® 65535 video controller; 1MB DRAM; 32-bit VL Local bus; supports 640 by 480 in 256 colors on LCD 800 by 600 in 256 colors or 1024 by 768 in 16 colors on external monitor; automatic external monitor detection; simultaneous display with LCD screen using Fn F10 command or software Diskette drive Super I/O controller for one internal 3.5-inch diskette drive; supports 720KB and 1.
Interfaces External VGA Auto-sensing, 15-pin, D-sub, female connector for analog monitor, supports simultaneous display with LCD using Fn F10 hot key sequence or software command Parallel Centronics ® compatible; 25-pin, D-sub, female connector, bidirectional 8-bit parallel; autodetects ECP or EPP devices when connected and turned on at system start-up Serial RS-232C, programmable, asynchronous, 9-pin, D-sub male connector External Auto-sensing, 6-pin, mini-DIN connector for a PS/2-type external keyb
Speaker Internal; automatically disabled when the audio output port is used with the optional audio cord Audio input and output Connectors for stereo line-in, stereo line-out and for monaural microphone when optional audio card is installed; IRQ 5 (default), 7, 9, or 10; I/O address of 220 (default), 230 or 240 Port replicator Connector for ActionPort™ Replicator Security Connector for security cable Keyboard 85 keys 101-key keyboard compatible; embedded numeric keypad; Fn key for hot key commands A
Mass Storage Hard disk drive Removable internal IDE hard disk drive, 2.5-inch form factor; maximum height 19 mm; Setup automatically recognizes and configures drives that support IDE interface Diskette Drive Internal 3.5-inch diskette drive; 720KB or 1.44MB format; supports lower power consumption LCD Screen Screen type (all backlit) Resolutions Monochrome 640 by 480, 64 gray shades 9.5 inches Passive color 640 by 480 256 colas 10.4 inches Active color 640 by 480 256 colors 10.
Software See the Software Support icon in the About My ActionNote folder or group for the latest information about the software included with your system and installed on the hard disk drive Power Sources Sources include internal removable battery, lightweight AC power adapter, or optional international AC power and automobile adapters Battery Rechargeable 12 Volt NiMH battery, current regulation by thermistor AC Power Adapter Lightweight AC power adapter International AC power adapter AC Connection 2 fo
AC Power Adapter Dimensions Lightweight AC power adapter International AC power adapter Length 3.4 inches (86 mm) (120 mm) Width 2.2 inches (56 mm) 2.04 inches (60 mm) 1.1 inches 1.5 inches Dimension Height 4.7 inches (28 mm) Weight 7.8 oz (220 g) (37 mm) I 9 oz (255 g) I CAUTION Use on/y the adapters and replacement batteries designed for use with the ActionNote 890 series. Fax/Modem Specifications Characteristic Fax Modem Compatibility Group 3, CCITT G3 V.2.1, V.27ter. V.
Environmental Requirements Condition Operating Non-operating Temperature 42° to 95° F (5° to 35° C) -4° to 140° F (-20° to 60° C) Humidity 30% to 90% 5% to 95% (non-condensing) Altitude Acoustical noise -200 to 12,000 ft (-67 to 4,000 m) -200 to 30,000 ft (-67 to 9,000 m) 35 dB at 1 meter (maximum) CAUTION When traveling by airplane, take the computer into thepassenger compartment as carry-on luggage to prevent it from being stored in an unpressurized storage compartment.
Index A AC adapter connecting 1-3 dimensions A-7 input ranges, 1-3 International, 1-3, 2-2 model numbers, 2-2 precautions 4-1 specifications A-6 using 1-2, 2-1 Adapter, automobile, 2-2 Adapter, see AC adapter Audio input/output, A-4 volume control, A-4 Automobile power adapter, 2-2 B backing up files, 4-2 Battery charging 1-2, 2-1, 2-3-2-4 checking status 1-4 configuration, 2-7 conserving power, 1-6, 2-2, 2-5 external charger, 2-3-2-4 indicator light, 1-5, 2-1 Instant On, 5-6 losing power, 2-3 low power p
Battery (continued) Save to Disk 5-6 specifications A-6 using 2-2-2-5 Boot password, 6-12 Brightness 1-6 C Cache, A-1 Calendar, A-1 Caps Lock indicator light 1-5 Charge light 2-1 Cleaning the computer, 4-4 Clock, A-1 CompuServe, 7-3 Computer specifications, A-1-A-8 Contrast 1-6 Controllers, A-2 CPU specifications A-1 Customization computer settings, 6-3-6-8 power management, 6-8-6-10 security, 6-11-6-13 touchpad, 6-1 D DC-in port 1-3 Dimensions computer, A-8 hard disk drive, 5-1 Disk Creation Utility, 1-10
E Energy, conserving, 2-8 Environmental requirements, A-8 EPSON Accessories 7-2 bulletin board, 7-2 Connection 1-1 Customer Care Centers, 7-1 electronic support service, 7-2 parts 7-2 services 7-1 Ergonomics, 3-4 Error messages 7-5 External battery charger, see Battery External monitor, see Monitor, external External pointing device, see Pointing device External VGA, see VGA F Fax/modem command set 5-18 connecting phone, 5-17 FDISK utility, 5-6 Features, 1-1 Files, backing up, 4-2 Fn key functions, 1-8 Fu
H Hard disk drive controller, A-2 dimensions 5-1 indicator light, 1-5 partition, 6-10 precautions 4-2 problems, 7-11 removing, 5-2 replacing, 5-4 specifications, A-5 timeout 2-5 upgrading 5-1-5-6 I Indicator Lights 1-4, 1-5 Infrared, 5-14-5-17, A-3 Instant On feature, 2-7, 6-9-6-10 Interface specifications A-3-A-4 IrDA, 5-14-5-17, A-3 K Keyboard embedded numeric keypad, 1-9 external, A-3 Fn key functions 1-8 layouts 1-8 removing, 5-7-5-9 replacing, 5-10-5-11 specifications A-3-A-4 using 1-8 Keypad, embedd
M Mass storage, see Diskette drive, Hard disk drive Memory capacity, 5-11 module, 5-12 problems 7-16 specifications, A-1 upgrading 5-11-5-14 Model number, 7-4 Moisture, 4-4 Monitor, external, 6-14, 7-14 Mouse problems, 7-14 Moving the computer, 4-3 N NiMH battery, 2-3 Num Lock indicator light 1-5 key, 1-9 O On/off button, 1-4 Opening your computer, 1-2 P Parallel interface, A-3 Parallel port, enabling 6-6 Password changing, 6-13 deleting 6-13 entering 3-1 incorrect 3-2 losing 6-11 problems, 7-9 setting 6-1
PC card controller, A-2 indicator light, 1-5 problems 7-11 PCMCIA, see PC card PHDISK utility, 5-6, 5-11, 6-10 Phone line, connecting, 5-17 Pointing device, see Keyboard, Mouse, Touchpad Ports, enabling, 6-6 Power AC adapter, 1-2, 1-4 automobile adapter, 2-2 battery, 1-2 conserving 1-6, 2-5-2-8 consumption with battery, 2-2 function keys 6-9 hard disk drive, 4-2 Instant On feature, 2-7, 6-7, 6-9-6-10 Low Battery option, 6-9 low battery protection 2-6-2-7 managing 2-5-2-6, 6-8-6-10 precautions, 4-1 rechargin
Problems, 7-6-7-17 diskette drive, 7-10 external monitor, 7-14 hard disk drive, 7-11 memory, 7-16 password, 7-9 PC card, 7-11 printer, 7-16 software, 7-16 touchpad, 7-13 Product code, 7-4 Protection, see Password Security Q Questions, 1-1 R Recharging the battery, 2-3 Replacing the battery, 2-4 ROM, A-1 S Save to HDD mode, 6-9 Screen controls 1-6 Screen timeout 2-5 Scroll Lock, indicator light, 1-5 Scrolling 6-14 SCU password 6-12 Self-test 1-4 Serial interface, A-3 Serial number, 7-4 Serial port, enabling
T Telephone, see Phone line, connecting Temperature ranges 4-3 Timeout, 2-5 Touchpad cleaning 4-4 clicking 1-7 compatibility, 1-6 configuring 6-1 mouse equivalents 1-7 problems, 7-13 selecting an item, 1-7 specifications A-4 using 1-6 Troubleshooting 7-1-7-17 error messages 7-5 function keys sticking 5-11 Turning computer on and off, 1-4, 4-1 Typing avoiding strain 3-4 U Upgrading hard disk drive, 5-1 V VGA, A-3 resolution, 6-14 Video controller, A-2 drivers and utilities, 6-13 RAM, A-1 resolution, 6-13,
