PN 720-0185-00 August 2008 Installation Guide 3ware® 9690SA SAS/SATA RAID Controller
Copyright ©2004-2008 Applied Micro Circuits Corporation (AMCC). All rights reserved. This publication may be copied or reproduced for reference purposes only. All other purposes require the express written consent of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. AMCC shall not be responsible or liable for, and shall be held harmless against, any and all damages, claims, and/or disputes that arise from the copying or reproduction of this publication.
Table of Contents About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Contents of this Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9690SA RAID Controller Card Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this Guide Congratulations on your purchase of the 3ware® 9690SA SAS RAID Controller. This guide tells you how to install it.
Chapter 1.
Chapter 1. Getting Started This document, 3ware 9690SA SAS/SATA RAID Controller Installation Guide 3ware CD-ROM with driver, software, and additional documentation Appropriate cables for your 3ware 9690SA model.
9690SA RAID Controller Card Models Figure 2. 8-Port 3ware 9690SA-8I Serial ATA RAID Controller I2C connector BBU connector and hole for post Two internal Multi-lane connectors Heat Sinks Figure 3. 8-Port 3ware 9690SA-8IF Serial ATA RAID Controller I2C connector BBU connector and hole for post I2C jumper 1 Two internal Multi-lane connectors Buzzer Buzzer Jumper Heat Sinks 1 Enables on board MUX if jumper is installed. www.3ware.
Chapter 1. Getting Started Figure 4. 8-Port 3ware 9690SA-8E Serial ATA RAID Controller Two external Multi-lane connectors BBU connector and hole for post Heat Sinks Figure 5. 8-Port 3ware 9690SA-4I4E Serial ATA RAID Controller One external Multi-lane BBU connector and hole I2C connector One internal Multi-lane connector Heat Sinks Cables Important: You should only use AMCC/3ware certified cables with your 3ware RAID controller. Using an incorrect cable can result in drives that are not detected.
Cables SFF-8087-to-SFF-8087 Multi-lane cables Use with an internal connector of the 9690SA-8I, 9690SA-8IF, 9690SA-4I, or 9690SA-4I4E 3ware RAID controller. These cables are for use with a multi-lane-enabled drive backplane that has the SFF-8087 mini SATA/SAS 4i connectors. These cables have multi-lane cable plug connectors on each end (Figure 6). Figure 6.
Chapter 1. Getting Started System Requirements Motherboard and Slot Requirements A workstation-class or server-class motherboard with an x8 or x16 PCI-Express® slot. A list of systems that have been tested is available at http://www.3ware.com/products/sys_compatibility.asp Enclosure Requirements In order to attach more than four drives per connector, enclosures with expanders are required.
System Requirements Operating System Requirements Windows XP, Windows Server 2003 (32-bit and 64-bit x86), Windows Server 2008 (32-bit and 64-bit x86), Windows Vista (32-bit and 64-bit x86) Red Hat Linux, 32-bit and 64-bit x86 SuSE Linux, 32-bit and 64-bit x86 Fedora Core, 32-bit and 64-bit x86 FreeBSD, 32-bit and 64-bit x86 Other versions of Linux, 32-bit and 64-bit x86, using the open source Linux 2.4 or 2.6 kernel driver VMware ESX 3.
Chapter 1. Getting Started Safety Information To reduce the risk of bodily injury, electrical shock, fire, and equipment damage, read this information and observe all warnings and precautions in this guide before installing or maintaining your computer. The 3ware 9690SA RAID controller card should be installed by technically qualified persons.
Safety Information Personal Safety When Installing the 9690SA RAID Controller in Your Computer Warning! High voltages may be found inside computer equipment. Before installing any of the hardware in this package or removing the protective covers of any computer equipment, turn off power switches and disconnect power cords. Do not reconnect the power cords until the hardware is installed and the system cover is closed. Protecting Equipment and Data Heat Sink Warning.
Chapter 1. Getting Started Installation Considerations Air Flow, Cable Length, and Routing Space Adequate airflow and ventilation are particularly important for 3ware 9690SA RAID controllers. The on-board heat sink collects heat, and must have adequate airflow in order to disburse it. It is important that the cables do not obstruct the air flow or prevent proper ventilation of the system.
Chapter 2. Installing Your 3ware RAID Controller Tools You Need You will need the following tools during installation: An ESD grounding strap or mat A Phillips screwdriver Before You Start 3ware 9690SA RAID controllers can be installed in a standard enclosure or in an enclosure with a backplane. 1 Be sure to read “Safety Information” on page 8 in Chapter 1. 2 If you have a Battery Backup Unit (BBU), install it before proceeding. For details, see “Chapter 3.
Chapter 2. Installing Your 3ware RAID Controller Install the Controller in the Computer 1 If the computer is running, shut it down. Turn off power to the computer and disconnect the power cord from the outlet. 2 Make sure you are properly grounded. (For details about safety precautions, see page 8.) 3 Open the computer case according to the manufacturer’s instructions. 4 Locate the PCI Express slot you want to use for the 3ware 9690SA RAID controller.
Install the Controller in the Computer 7 Press down gently on the edge of the 3ware RAID controller directly above the PCI Express slot until it is fully seated. Figure 8. Inserting Controller Into PCI Express Slot Use a PCI Express slot for the 3ware 9690SA controller. If in doubt about what slots you have, check the documentation for your motherboard. Do NOT use a PCI or PCI-X slot.
Chapter 2. Installing Your 3ware RAID Controller Attach the Cables to Your Controller The internal and external connectors of the 9690SA RAID controller accept different cable connector plugs. Internal Connectors The 9690SA-8I, 9690SA-8IF, 9690SA-4I, and 9690SA-4I4E controller cards have internal connectors and use the SFF-8087 cable. Insert the SFF-8087 cable plug into the multi-lane connector on the controller. When the cable is inserted correctly, you will feel it click into place. Figure 9.
Connect the Cables to Backplanes External Connectors The 9690SA-8E and 9690SA-4I4E controller cards have external connectors and use the SFF-8088 cable. Insert the SFF-8088 cable plug connector into the multi-lane external connector of the controller. When the plug is inserted correctly, you will feel it click into place. Figure 10.
Chapter 2. Installing Your 3ware RAID Controller Note: If your backplane has individual connections for each drive, or if you do not have a backplane, you can directly connect up to 4 drives per internal connector through use of a breakout cable. Finishing Up the RAID Controller Installation After you have installed the controller in the computer and attached appropriate cables to the controller and drives, complete the following steps to complete the hardware installation.
Chapter 3. Installing a Battery Backup Unit The Battery Backup Unit (BBU) is an optional add-on consisting of a control module and a battery pack. When used with the 3ware 9690SA RAID controller, the BBU control module is mounted on the RAID controller and the battery pack is installed on a remote battery board. The BBU’s purpose is to supply power to the controller’s memory module in the event of a system power loss.
Chapter 3. Installing a Battery Backup Unit Before You Start Before installing the BBU, do the following: 1 Decide which expansion slot locations to use for the 3ware RAID controller and the remote battery board. 2 For the remote battery board, consider ventilation and convenience of access for battery replacement. If possible, leave a space for airflow around the remote battery board, as battery life is shortened by excessive heat.
Installing the Control Module To install the control module Note: The following illustrations show the 9690SA-4I4E. If you have a 9690SA-8E the location of the control module post hole will be different. 1 Remove the screw head from the plastic post on the BBU control module and set it aside (you will reattach it soon.) Figure 11.
Chapter 3. Installing a Battery Backup Unit 3 Press down gently until the BBU is seated. Figure 13. BBU control module connected to the controller 4 Turn the controller over, insert the plastic screw head that you removed in step 1 into the plastic post, and tighten it gently but firmly. (Do not over-tighten!) 5 If necessary, attach the extension cable to the BBU control module in order to reach the intended location of the remote battery board. 6 Install your 3ware RAID controller.
Installing the Remote Battery 3 Select the battery location on the remote battery board. The battery can be mounted in 3 different positions, as marked on the board (see Figure 14). Use the position that will make it easiest to connect the battery power cable to the BBU control module on the 3ware RAID controller. Note: You can mount a second battery on the board, if you have another controller. Figure 14.
Chapter 3. Installing a Battery Backup Unit 4 Mount the battery in the selected location by snapping it in place. a Insert the two clips on the top of the battery module into the two slots at the top edge of positions 2 or 3 (Figure 15), or in the holes at the left edge of position 1. b Press down gently on the battery module until the bottom clip snaps into place in the lower hole. Figure 15.
Installing the Remote Battery 10 Insert the battery power connector into the power receptacle on the BBU control module. Figure 16. Inserting the boards and connecting the battery power to the BBU control module 2 2 3 3 1 1 2 3 1 1 2 3 If you need a longer cable on the power connector, use the extension cable to connect the battery to the power receptacle on the BBU. Note: The battery will drain if it is plugged into the BBU and there is no power to the unit.
Chapter 3. Installing a Battery Backup Unit Replacing the Battery The Battery Backup Unit (BBU) will last for many years. The BBU battery has an expected life span of one to two years depending on usage. You can check the current status of the battery, and test it. For details, see instructions in 3ware SAS/SATA RAID Software User Guide, Version 9.5.1. Caution: There is a risk of explosion if the battery is replaced by an incorrect type. To obtain a replacement battery module, contact AMCC.
Replacing the Battery Figure 17. Removing the power cable from the BBU module Press down on the lever-like clip and pull the connector out. 3 Remove the remote battery board from your system. a Press down on the top of the battery module to free the clip on the bottom of the module. b While pressing down on the top of the battery module, lift out the bottom of the battery module slightly. c Once the bottom of the module is free, slide the module up to release the clips on the top. Figure 18.
Chapter 3. Installing a Battery Backup Unit 4 Insert the new battery and reattach the battery module to the remote battery board. 5 If you removed the BBU control module in step 6, reattach it now. 6 Reinstall the 3ware RAID controller and remote battery board. 7 Reattach the battery cable to the control module 8 Close up your system, and restart it. 9 Run a battery test to compute the estimated battery capacity of this new battery.
Appendix: Technical Support For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to: 3ware support page at: http://www.3ware.com/support/ 3ware knowledgebase: http://www.3ware.com/KB/kb.asp 3ware software downloads: http://www.3ware.com/support/download.asp 3ware documentation: http://www.3ware.com/support/userdocs.asp 3ware Compatibility Lists: http://www.3ware.
