DEFINITY® Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Comcode 107959140 Issue 1 April 1997
Copyright 1997, Lucent Technologies All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Your Responsibility for Your System’s Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page iii Contents 1 2 3 4 Contents iii About This Book xvii ■ General xvii ■ Conventions Used in This Document xviii ■ Organization xix ■ Safety Precautions xx ■ Security Issues xxi ■ Standards Compliance xxi ■ Electromagnetic Compatibility Standards xxii ■ Trademarks and Service Marks xxiii ■ Related Documents xxiv ■ Federal Communications Comm
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page iv Reset System 2 (System Cold Start Without Translations Loading) 4-2 Reset System 3 (System Cold Start With Translations Loading) 4-3 ■ Reset System 4 (System Reboot) 4-4 ■ Reset System 5 (System Reboot and Run All 24-Hour Tests) 4-5 Reset System Interchange (High or Critical Reliability Systems Only) 4-7 ■ Procedure for SPE-Down Mode 4-8 ■ Procedure for Dupl
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page v ■ ■ 7 8 Procedure for Installing/Replacing the Inter-Cabinet Cable 6-31 Blocking Standby SPE Maintenance Activities for System Testing 6-32 LED Interpretation 7-1 ■ General 7-1 ■ Processor and Maintenance Circuit Pack LEDs 7-1 ■ Duplication Interface Circuit Pack LEDs 7-3 ■ Attendant Console LEDs 7-5 ■ Cabinet Power Unit LEDs 7-5 ■ Power Distribution
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page vi ■ change system-parameters maintenance 8-59 ■ clear audits 8-72 ■ clear errors 8-74 ■ clear interface 8-75 ■ clear isdn-testcall 8-77 ■ clear link 8-80 ■ clear mst 8-81 ■ clear pkt 8-82 ■ clear port 8-84 ■ copy update-file 8-85 ■ disable administered-connection 8-87 ■ disable mst 8-89 ■ disable suspend-alm-orig 8-91 ■ disable synchroni
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page vii ■ list configuration 8-173 ■ list config software-version 8-176 ■ list disabled-mos 8-183 ■ list history 8-185 ■ list isdn-testcall 8-188 ■ list marked-ports 8-191 ■ list measurements 8-193 ■ list mst 8-197 ■ list suspend-alm-orig 8-230 ■ list testcalls 8-231 ■ mark port 8-238 ■ monitor bcms 8-240 ■ monitor health 8-246 ■ monitor secu
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page viii ■ release tone-clock 8-310 ■ release trunk 8-312 ■ reset board 8-315 ■ reset interface 8-318 ■ reset maintenance 8-321 ■ reset spe-standby 8-323 ■ reset system 8-325 ■ restore announcements 8-330 ■ resume hardware-group 8-333 ■ save announcements 8-336 ■ save translation 8-340 ■ set expansion-link 8-343 ■ set options 8-345 ■ set sign
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page ix ■ status logins 8-478 ■ status mst 8-481 ■ status packet-control 8-483 ■ status periodic-scheduled 8-486 ■ status pms-link 8-489 ■ status pri-endpoint 8-491 ■ status processor-channel 8-495 ■ status signaling-group 8-498 ■ status sp-link 8-502 ■ status station 8-504 ■ status synchronization 8-507 ■ status system 8-509 ■ status trunk 8-52
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page x 9 ■ test memory 8-616 ■ test modem-pool 8-621 ■ test network-control 8-624 ■ test packet-control 8-628 ■ test pkt 8-632 ■ test pms-link 8-636 ■ test port 8-640 ■ test pri-endpoint 8-643 ■ test processor 8-646 ■ test shadow-link 8-650 ■ test signaling-group 8-654 ■ test sp-link 8-657 ■ test spe-standby 8-659 ■ test station 8-663 ■ t
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page xi ■ AC-POWER 10-8 ■ ADM-CONN (Administered Connection) 10-16 ■ ADX8D-BD (AUDIX Circuit Pack) 10-20 ■ ADX8D-PT (AUDIX Digital Port) 10-21 ■ ADX16D-B (16 Port AUDIX Circuit Pack) 10-28 ■ ADX16A-BD (AUDIX Circuit Pack) 10-29 ■ ADX16D-P (16-Port AUDIX Digital Port) 10-30 ■ ADX16A-PT (AUDIX Analog Line/Control Link) 10-37 ■ ALARM-PT (ALARM PORT) 10-44 ■
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page xii ■ CONFIG (System Configuration) 10-361 ■ CUST-ALM (Customer-Provided Alarming Device) 10-374 ■ DATA-BD (Network Control Circuit Pack) 10-377 ■ DATA-CHL (Network Control Data Channel) 10-382 ■ DATA-CON (Network Control Driver) 10-412 ■ DAT-LINE (Data Line) 10-414 ■ DC-POWER 10-422 ■ DETR-BD 10-426 ■ DID-BD (Direct Inward Dial Trunk Circuit Pack) 10-
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page xiii ■ HYB-BD (Hybrid Line Circuit Pack) 10-735 ■ HYB-LINE (Hybrid Line) 10-736 ■ INADS (INADS Link) 10-768 ■ ISDN-LNK (ISDN-PRI Signaling Link Port) 10-772 ■ ISDN-PLK (ISDN-PRI Signaling Link Port) 10-779 ■ ISDN-SGR (ISDN-PRI Signaling Group) 10-788 ■ ISDN-TRK (DS1 ISDN Trunk) 10-818 ■ LOG-SVN (Login Security Violation) 10-845 ■ JNL-PRNT (Journal Print
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page xiv ■ PKT-BUS (Packet Bus) 10-1081 ■ PKT-CTRL (Packet Control Circuit Pack) 10-1092 ■ PMS-LINK (Property Management System Link) 10-1107 ■ PMS-PRNT/JNL-PRNT (PMS Printer Link) 10-1116 ■ POWER (Battery & Battery Charger) for AC-Powered Systems 10-1122 POWER (Battery & Battery Charger for DC-Powered Systems 10-1134 PR-MAINT (Maintenance Processor [TN790 RISC Syst
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Contents Page xv IN ■ TIE-DS1 (DS1 Tie Trunk) 10-1425 ■ TIE-TRK (Tie Trunk) 10-1448 ■ TONE-BD (Tone-Clock Circuit Pack) 10-1480 ■ TONE-PT (Tone Generator) 10-1501 ■ TSC-ADM (Administered Temporary Signaling Connections) 10-1514 ■ TTR-LEV (TTR Level) 10-1522 ■ UDS1-BD (UDS1 Interface Circuit Pack) 10-1527 ■ VC-BD 10-1636 ■ VC-DSPPT 10-1640 ■ VC-LEV (Voice Conditi
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 About This Book General Issue 1 April 1997 Page xvii About This Book General This book has the information needed to monitor, test, and maintain DEFINITY® Enterprise Communications Server Release 5 Systems and covers many of the faults and troubles that can occur in the system. Most maintenance requirements are simple procedures due to the modular, self-testing nature of the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 About This Book Conventions Used in This Document Page xviii Each DEFINITY System has a user-designated System Manager who is responsible for administration of the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 About This Book Organization Issue 1 April 1997 Page xix ! CAUTION: This sign is used to indicate possible harm to software, possible loss of data, or possible service interuptions. ! WARNING: This sign is used where there is possible harm to hardware or equipment. ! DANGER: This sign is used to indicate possible harm or injury to people.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 About This Book Safety Precautions Issue 1 April 1997 Page xx ■ Chapter 9, ‘‘Packet Bus Fault Isolation and Correction’’ describes Pack Bus maintenance and the interactions of the bus with Packet circuit packs. The chapter also discusses how Packet Bus faults are isolated and corrected.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 About This Book Security Issues Issue 1 April 1997 Page xxi Static Electricity: To prevent or reduce electrostatic discharge (ESD), maintenance personnel must always attach wrist grounding straps before working on switch components or handling circuit packs. ! CAUTION: Electrostatic discharge can damage or destroy circuit packs containing integrated circuits (ICs).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 About This Book Electromagnetic Compatibility Standards ■ ECMA ■ ETSI ■ IPNS ■ DPNSS ■ National ISDN-1 ■ National ISDN-2 ■ ISO-9000 ■ ANSI ■ FCC Part 15 and Part 68 ■ EN55022 ■ EN50081 ■ EN50082 ■ CISPR22 ■ Australia AS3548 (AS/NZ3548) ■ Australia AS3260 ■ IEC 825 ■ IEC950 ■ UL 1459 ■ UL1950 ■ CSA C222 Number 225 ■ TS001 Issue 1 April 1997 Page xxii Electromagnetic Comp
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 About This Book Trademarks and Service Marks Page xxiii ■ Electrostatic Discharge (ESD) IEC 1000-4-2 ■ Radiated radio frequency field IEC 1000-4-3 ■ Electrical Fast Transient IEC 1000-4-4 ■ Lightning effects IEC 1000-4-5 ■ Conducted radio frequency IEC 1000-4-6 ■ Mains frequency magnetic field IEC 1000-4-8 ■ Low frequency mains disturbance The system conforms to the following
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 About This Book Related Documents Page xxiv ■ AUDIX® ■ Callvisor® ■ Callmaster® ■ CentreVu™ ■ ■ CONVERSANT® DEFINITY® ■ DIMENSION® MERLIN® ■ VOICE POWER® ■ The following are trademarks or registered trademarks of AT&T: ■ ACCUNET® ■ ■ ■ ■ DATAPHONE® MEGACOM® MULTIQUEST® TELESEER® The following are trademarks or registered trademarks of other companies: ■ Ascend® (registered
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 About This Book Federal Communications Commission Statement Issue 1 April 1997 Page xxv ■ DEFINITY Enterprise Communications Server Release 5.4 Installation and Test for Multi-Carrier Cabinets, 555-230-112 ■ DEFINITY Enterprise Communications Server Release 5.4 Installation and Test for Single-Carrier Cabinets, 555-230-894 ■ DEFINITY Enterprise Communications Server Release 5.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 About This Book Federal Communications Commission Statement Page xxvi This equipment complies with Part 68 of the FCC Rules. On the rear of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 About This Book Federal Communications Commission Statement Page xxvii If trouble is experienced with this equipment, for repair or warranty information, please contact the Technical Service Center at 1-800-248-1234. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 About This Book Federal Communications Commission Statement Page xxviii
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 1 Maintenance Architecture Maintenance Objects Maintenance Architecture Issue 1 April 1997 Page 1-1 1 The maintenance subsystem is a part of the software that initializes and maintains the system. The software continuously monitors system health, and keeps a record of errors detected in the system. The maintenance subsystem also provides a user interface for on-demand testing.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Issue 1 April 1997 Maintenance Architecture Alarm and Error Reporting Page 1-2 Alarm and Error Reporting During normal operations, software or firmware may detect error conditions relevant to specific MOs. The system attempts to fix or circumvent these problems automatically. However, if a hardware component incurs too many errors, an alarm is raised.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Page 1-3 Background tests are performed by software maintenance, usually on an hourly basis. These tests are nondestructive and can be run during high traffic periods without interfering with calls. ■ Scheduled Background tests performed by software maintenance, usually on a daily basis, are generally more thorough than periodic testing.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-4 that contain call-signaling and caller information. These elements conform to ISDN level-3 protocol. In the case of BRI, the elements are created by the terminal or data module; for the PRI, the elements are created by the system, which inserts them into the D-channel at the DS1 port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Page 1-5 ORIGINATING DCE DTE DATA MODULE DTE DATA MODULE 1 RS232C 2 ASCII SYSTEM DCP DESTINATION DCE D I G I T A L P O R T D I G I T A L P O R T D I G I T A L P O R T D I G I T A L P O R T RAW BITS DATA MODULE DATA MODULE DCP DTE RS232C DMI ASCII USER DEFINED 3-7 A N A L O G P O R T MODEM MODEM POOLING CABLE PCM MODEM
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-6 Usage The following is a list of the protocols when data is transmitted to and through the system. The list is organized by protocol layers. Refer to Figure 1-1. Layer-1 Protocols Layer-1 protocols are used between the terminal or host DTE and the DCE, used between the DCE equipment and the system port, and used inside the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-7 The maximum user rate is 64 kbps for voice and data. The maximum distances are based on T1 limitations. At 2.048 Mbps, each E1 frame consists of 32 64-kbps channels ■ ■ ■ ■ Analog — A modulated voice-frequency carrier signal ADU Proprietary — A signal generated by an ADU.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Page 1-8 Protocol States Table 1-1 summarizes the protocols used at various points in the data transmission stream. See Figure 1-1. Table 1-1. Protocol States for Data Communication Transmission Type Analog Incoming DTE to DCE OSI Layer Protocols DTE to DCE Modem 1 RS-232, RS-449, or V.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Table 1-3. Issue 1 April 1997 Page 1-9 Digital Multiplexed Interface (DMI) Mode Versus Character Code DMI Mode Code 0 Synchronous (64 kbps) 1 Synchronous (56 kbps) 2 Asynchronous 8-bit ASCII (up to 19.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-10 member is always inserted automatically for calls to off-premises sites via analog or voice-grade trunking. For internal calls, however, the systems are capable of automatically inserting a modem-pool member.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-11 Transfer on Ringing A station or attendant may conference in a ringing station or transfer a party to a ringing station. When a station conferences in a ringing station and then drops the call, the ringing station is treated like a party without disconnect supervision.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Table 1-4. Page 1-12 Protocols Used in DEFINITY Maximum Data Rate Protocol Applications DCP Digital switch to data endpoints 64 kbps 5000 feet (1524 m) for data 3000 feet (915 m) for voice RS-232 System to administration terminal. Data module to host computer 19.2 kbps 50 feet (15.2 m) Data module to printer 64 kbps 17 feet (5.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Table 1-4. Page 1-13 Protocols Used in DEFINITY — Continued Maximum Data Rate Maximum Distance Data modules to terminals or cluster controller 64 kbps 500 feet (152 m) Data module in ASCII emulation mode 9.6 kbps Communication interface to ISDN-BRI S/T 64 kbps 655 feet (199.3 m) to network interface or repeater 1310 feet (399.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Page 1-14 Frequency Response Table 1-5 lists the analog-to-analog frequency response for station-to-station or station-to-CO trunk, relative to loss at 1 kHz for the United States. Table 1-5. Analog-to-Analog Frequency Response Frequency (Hz) Maximum Loss (dB) Minimum Loss (dB) 60 — 20 200 5 0 300 to 3000 1 -0.5 3200 1.5 -0.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-15 Insertion Loss for Port-to-Port; Analog or Digital Table 1-7 lists the insertion loss in the system for different connection types for the United States. Table 1-8 shows the overload and cross-talk characteristics. Table 1-7.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Protocols Issue 1 April 1997 Page 1-16 Quantization Distortion Loss Table 1-10 lists the quantization distortion loss in the system for analog port to analog port. Table 1-10.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Service Codes Issue 1 April 1997 Page 1-17 ERL and SFRL Talking State Echo-Return Loss (ERL) and Single-Frequency Return Loss (SFRL) performance is usually dominated by termination and/or loop input impedances. The system provides an acceptable level of echo performance if the ERL and SFRL are met.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Facility Interface Codes ■ 9.0P — Partially protected terminal equipment ■ 9.0N — Unprotected terminal equipment ■ 9.0Y — Totally protected terminal equipment Issue 1 April 1997 Page 1-18 The product line service code is 9.0F indicating it is terminal equipment with fully protected premises wire at the private line ports.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Multimedia Interface (MMI) Page 1-19 Table 1-12 through Table 1-14 list the FICs. Included are service order codes, Ringer Equivalency Numbers (RENs), and types of network jacks that connect a line to a rear panel connector on a carrier. Table 1-12.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 1 Maintenance Architecture Multimedia Interface (MMI) ■ Page 1-20 International Telecommunications Union (ITU) H.221 — Includes H.230, H.242, H.231, and H.243 protocol — Includes H.230, ■ American National Standards Institute (ANSI) H.221 H.242, H.231, and H.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 2 Circuit Packs and Power Circuit Packs Circuit Packs and Power Issue 1 April 1997 Page 2-1 2 This chapter discusses the hardware configurations contained within and supported by the DEFINITY Systems. Where appropriate, detailed information down to the circuit pack level is provided. This chapter also discusses the power sources required to enable the various components within the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 Circuit Packs and Power Circuit Packs Table 2-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 Circuit Packs and Power Power Page 2-6 Power There are two basic powering options available with the Release 5si systems. These options include AC and DC. The cabinets and their associated power supplies can be powered by 120/208 volts AC either directly or from a Universal Power Supply (UPS) system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Circuit Packs and Power Power 2 Table 2-3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 2 Circuit Packs and Power Power Issue 1 April 1997 Page 2-8 The SPE control cabinet has a battery that furnishes power to the processor memory complex for a minimum of two minutes if the battery is fully charged. This battery is recharged after power is restored, but the charging process is not monitored by the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 3 Management Terminals General Management Terminals Issue 1 April 1997 Page 3-1 3 General Maintenance personnel can use the management terminal to initiate the same tests that the system initiates. Test results display on the terminal screen. This chapter illustrates these terminals, explains how to use them, and identifies the typical maintenance tasks that can be performed from them.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals Management Terminals Issue 1 April 1997 Page 3-2 DOT (Duplication Option Terminal), on the back of cabinet A. At any time, the terminal may be disconnected from the Duplication Interface circuit pack A and connected directly to the active processor circuit pack by attaching the terminal to the connector labeled TERM.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-3 System Login Procedure Forced Password Aging and Administrable Logins Release 5 and later releases provide enhanced login/password security by adding a security feature that allows users to define their own logins/passwords and to specify a set of commands for each login. The system allows up to 11 customer logins.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-4 permissions to restrict or block access to any command in these categories. The three main categories are: ■ Common Commands — Display Admin. and Maint.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Issue 1 April 1997 Management Terminals System Login Procedure Page 3-5 Login: telmgr Password: Your Password has expired, enter a new one. Reenter Current Password: New Password: Reenter New Password: Figure 3-1. Password Expiration Screen The Password Expiration screen displays when you log in. See Figure 3-1. If your password is expired, you are prompted to enter a new password.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Issue 1 April 1997 Management Terminals System Login Procedure Page 3-6 ! CAUTION: To leave the Remote Access feature administered after logging off poses a significant security risk if you are using the feature in conjunction with the Facility Test Call feature. ! CAUTION: No alarms report through the INADS interface if Alarm Origination is disabled.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure ■ Login type ■ Service level ■ Disable following a security violation value ■ Access to Inads Port value ■ Password aging cycle length ■ Facility test call notification and acknowledgment ■ Remote access notification and acknowledgment Issue 1 April 1997 Page 3-7 To List Logins 1. Enter the command list logins.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-8 1. Enter the add login [name] command to access the Login Administration form. 2. Enter your super-user password in the Password of Login Making Change field on the Login Administration form. The 3- to 6-character login name (characters 0-9, a-z, A-Z) entered with the add login [name] command is displayed in the Login’s Name field. 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-9 10. Decide whether or not to leave the default of yes (“y”) in the Facility Test Call Notification? field. If “y” is selected, the user receives notification at logoff that the facility test call feature access code is administered. If you do not want the notification to appear, set the field to “n”.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Page 3-10 LOGIN ADMINISTRATION Password of Login Making Change: LOGIN BEING ADMINISTERED Login’s Name:xxxxxxx Login Type: Service Level: Disable Following a Security Violation? Access to INADS Port? LOGIN’S PASSWORD INFORMATION Login’s Password: Reenter Login’s Password: Password Aging Cycle Length: LOGOFF NOTIFICATION Facility Test Call Notif
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-11 Changing a Login’s Attributes To change a customer login’s attributes you must be a super-user, have administrative permissions (specifically, the Administration Permission field must be set to “y” for the super-user), and: 1. Enter the change login [name] command to access the Login Administration form. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-12 Administering Login Command Permissions Users with super-user permissions can set the permissions of the logins they create. The Command Permissions Categories form displays fields to which a user with super-user permissions can give or limit access.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Page 3-13 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Page 3-14 Page 3 of 3 COMMAND PERMISSION CATEGORIES RESTRICTED OBJECT LIST _______________________ ______________________ _______________________ ______________________ _______________________ ______________________ _______________________ ______________________ _______________________ ______________________ _______________________ ___________
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Management Terminals System Login Procedure 3 Table 3-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-2. Page 3-21 Command Permissions Form Entries — Administer Permissions Action Object login Add Change Display Enable Remove X X X X X permissions Table 3-3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Table 3-4.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-23 After the user enters the correct login name and password and the login is administered correctly, the system displays the command line interface. To log into the system, do the following: 1. Turn on the administration terminal. Verify that the screen displays: login: 2. Enter your login name, then press Enter.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Login Procedure Issue 1 April 1997 Page 3-24 You may enter the desired command, such as display station xxxx or press Help to obtain the list of permissible commands. Command Line Details After a successful login, the administration terminal displays enter command: and waits for entry of a command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals Switch-Based Bulletin Board Issue 1 April 1997 Page 3-25 Switch-Based Bulletin Board This feature will allow a user to leave messages in the system in order to communicate with other system users. NOTE: This feature is not intended as a substitute for the existing procedures for escalating problems, but only as an aid to the existing process.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals Switch-Based Bulletin Board ■ Issue 1 April 1997 Page 3-26 The user must maintain the information stored on the bulletin board. It is the user’s responsibility to delete old messages. If the bulletin board is full, any new messages overwrite old messages. System Considerations The Bulletin Board feature provides up to 3 pages of text for each message.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals System Logoff Procedure Page 3-27 NOTE: Tab characters are not allowed. The existing command line interface will cause the cursor to move to the next field if a Tab character is entered. If a user changes any lines that cause two or more consecutive blank lines, then the bulletin board will be automatically reorganized (upon submittal).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 3 Management Terminals DEC VT220 Terminal Page 3-28 2. Enter logoff and press Enter. The screen displays: login: If after either logging on as system technician or issuing a system technician command no additional command is issued for 30 minutes, an automatic time-out and logoff occurs. At that time, any alarms in the system previously unreported to INADS are reported.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Issue 1 April 1997 Initialization and Recovery Page 4-1 4 Initialization and Recovery 4 When the system is powered up, or when it experiences a catastrophic fault that interrupts its basic functions, the system undergoes a reboot. Besides “reboot,” there are several less severe resets available to the system that allow it to recover from disrupting errors.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Reset System 1 (System Warm Start) Issue 1 April 1997 Page 4-2 The sections that follow discuss successful system resets. For each level of reset, a typical administration terminal display is provided. Note that any hexadecimal numbers shown in parentheses, such as”(=8B89),” are only examples and are subject to change.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Reset System 3 (System Cold Start With Translations Loading) Issue 1 April 1997 Page 4-3 Typical Display Release 5vs/si and Later Systems INTERNAL REGISTER TEST PASSED LOCAL BUS TEST PASSED ROM CHECKSUM TEST PASSED CONTROL STATUS TEST PASSED DCACHE TEST PASSED ICACHE TEST PASSED WRITE BUFFER TEST PASSED BTO TEST PASSED TIMER TEST PASSED RESET 2 (COLD_2) PERFORM
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Reset System 4 (System Reboot) Page 4-4 Typical Display (TN790 Release 5vs/si and Later Systems) INTERNAL REGISTER TEST PASSED LOCAL BUS TEST PASSED ROM CHECKSUM TEST PASSED CONTROL STATUS TEST PASSED DCACHE TEST PASSED ICACHE TEST PASSED WRITE BUFFER TEST PASSED BTO TEST PASSED TIMER TEST PASSED RESET 3 (COLD_1) PERFORMED Reset System 4 (S
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Reset System 5 (System Reboot and Run All 24-Hour Tests) WRITE BUFFER TEST PASSED BTO TEST PASSED MEM CONFIG TEST PASSED MEMORY FUNCTIONAL TEST PASSED MEMORY MODULE A STUCK BIT TEST PASSED MEMORY MODULE A PARITY TEST PASSED MEMORY MODULE A BURST TEST PASSED MEMORY MODULE B STUCK BIT TEST PASSED MEMORY MODULE B PARITY TEST PASSED MEMORY MODULE
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Reset System 5 (System Reboot and Run All 24-Hour Tests) Page 4-6 The boot image is already in the flash ROM memory. The system reboots immediately after the LMM performs a series of diagnostics on the processor and memory. Translations reload from the translation card. Depending on the translation, the reloading process takes from five to 30 seconds.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Reset System Interchange (High or Critical Reliability Systems Only) EXECEPTION TEST PASSED TIMER TEST PASSED MTP TEST PASSED SANITY TIMER TEST PASSED ADDRESS MATCHER TEST PASSED FLASH TEXT CHECKSUM TEST PASSED DECOMPRESSING IDATA in_cnt = 455532, out_cnt = 1802240 RAM DATA CHECKSUM TEST PASSED Page 4-7 RESET 5 (EXT REBOOT ) PEFORMED Continue
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Procedure for SPE-Down Mode Page 4-8 Procedure for SPE-Down Mode Due to fatal hardware and software problems, it is possible for a system to go into SPE-Down Mode. In this mode, the system invokes emergency transfer and does not provide any other service. Moreover, while in this mode, the software does not (or cannot) run at all.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Procedure for SPE-Down Mode Page 4-9 * The “MAINT” designation is used for PR-MAINT. Display for SPE-Down in a High or Critical Reliability System: **************SPE DOWN MODE************ You can display alarms [a|b] and reset system(4) [a|b].
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Procedure for SPE-Down Mode Issue 1 April 1997 Page 4-10 The procedure to get a system out of SPE-Down mode follows. NOTE: This is important! If you cannot complete the first step or have problems with the maintenance interface, then the first step should be to replace the Processor circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Procedure for Duplication Interface — Processing Element Communication Down Table 4-1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 4 Initialization and Recovery Procedure for Duplication Interface — Processing Element Communication Down Issue 1 April 1997 Page 4-12 software provides a login on the administration terminal, you can determine the problems via the display alarms command. If the system is not providing service, there is a problem with the Processor circuit packs and/or DUPINT-A.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 5 Routine Maintenance Procedures Suppress Alarm Origination [y] Routine Maintenance Procedures Issue 1 April 1997 Page 5-1 5 The following general purpose maintenance procedures may be used with other repair strategies to clear system-alarmed and user-reported troubles. Suppress Alarm Origination [y] When logged in as “craft”, no alarms are reported to INADS.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Handling Control Circuit Packs Issue 1 April 1997 Page 5-2 circuit pack, follow the instructions below which explain how to unseat, reseat, and replace circuit packs. The procedures for unseating, reseating, and replacing control circuit packs vary depending on the system configuration.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Handling Control Circuit Packs Issue 1 April 1997 Page 5-3 2. Lift the locking lever until the latch pin engages. 3. Restore power to the PPN using the procedure in ‘‘Restoring Power’’. 4. Verify that the circuit pack LED indications are correct. 5. Test the replaced control circuit pack by issuing the system technician commands after power has been restored.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Issue 1 April 1997 Routine Maintenance Procedures TN790 Processor Circuit Pack (Memory) Page 5-4 EPN Expansion Interface Circuit Packs If the system has high or critical reliability, verify that the Expansion Interface to be unseated or replaced is NOT a part of the Active Expansion Interface Link. Issue the status system command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Removing Power Issue 1 April 1997 Page 5-5 ‘‘DEFINITY AUDIX System Power Procedures’’ below, on the circuit pack, and in DEFINITY AUDIX documentation. DEFINITY AUDIX System Power Procedures Manually Power Down AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Restoring Power Issue 1 April 1997 Page 5-6 restarts the system and may take several minutes. Wait for the login prompt before proceeding. 6. To remove power from the cabinet: ■ In an AC-Powered system, turn off the power in each cabinet individually. The ON/OFF switch is located at the rear of the carrier behind the WP-91153 Power Unit.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Restoring Power Issue 1 April 1997 Page 5-7 Procedure for Single Carrier Cabinet PPN This procedure applies to single-carrier cabinet PPNs with or without high or critical reliability, where the cabinet is powered by either AC or DC power.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Issue 1 April 1997 Routine Maintenance Procedures Restoring Power Page 5-8 This procedure applies to single-carrier cabinet EPNs with or without high or critical reliability, where the cabinet is powered by either AC or DC power.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Troubleshooting Control Cabinet Power Units ■ Issue 1 April 1997 Page 5-9 The DEFINITY AUDIX System is now powered up. When the system is in the active state, the display indicates ADX, and the red LED is off. NOTE: When powering up, the DEFINITY ADUXI System automatically reboots. This sequence may show an MD or MJ ADX alarm in the display until the system how powered up.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Issue 1 April 1997 Page 5-10 8. Reseat the port circuit packs one at a time following the same steps outlined above for control circuit packs. 9. If none of the control or port circuit packs appears to be defective, replace the power unit. 10.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Page 5-11 Cable Retainer Power Panel Screw Term DCE Connector Connector PI Connector Ground Block Power Cord Receptacle On/Off Figure 5-1. Power Supply Sub-Assembly (Outside View) Power Supply 1. Remove the four screws on the top of the cabinet. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Page 5-12 P/O (Plug to Power Supply) Circuit Breaker Wire Assembly (Green) To Backplane P/O (Blue) P/O (Brown) Wire Assembly (Blue) Wire Assembly (Brown) Screw Screw Circuit Module (Green-Yellow Wire Attaches to Ground Block Screw) P/O, PI Cable, TY Wrap t A bl Figure 5-2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Replacing Components (Release 5vs or Later) Page 5-13 Hex Nut Flow Direction Fan Fan Guard Screw Fan Panel Figure 5-3. Fan Sub-Assembly Fans 1. At the back of the unit, remove the four screws from the fan panel. Then remove the panel. 2. If the unit is attached to the wall, disconnect the entire fan panel.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Backup Page 5-14 System Backup System translations can be restored by using the data on the system or on the backup translation card if the length of power failure is appropriate for the corresponding system. Table 5-1 lists the requirements: Table 5-1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Backup Issue 1 April 1997 Page 5-15 The system blocks the execution of any commands that change the translation, access a translation card, or trigger a maintenance action. ! CAUTION: It is recommended that "save translation" be performed after business hours so that dial tone delays are not encountered.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Backup Page 5-16 minimizes the loss of recent translation data changes if the translation card in the system becomes damaged. Enter the save announcements command to save the recorded announcements in the system on the translation card. NOTE: A 10 MByte or larger translation card is required to save and restore announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Backup Page 5-17 4. Verify that the command successfully completes. If not, an error message appears. In such a case, refer to the “Translation Card Errors” section. 5. If the system is equipped with a TN750 Announcement circuit pack, the recorded announcements can be saved using the save announcement commands. Enter the command and press Enter.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Backup Issue 1 April 1997 Page 5-18 Response: Test the 12-volt power supply by entering the test card-mem command from the terminal. Executing this command causes the system to run Test 701 (12 Volt Power Supply Test). If the power supply test fails, replace the Netcon circuit pack. Then repeat whichever command failed. 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-19 Software Upgrade The software upgrade feature permits a DEFINITY System to upgrade its software to include new features and to fix software problems.Performing an upgrade on a system without high or critical reliability requires a reset system 4 (reboot) and thus causes a service disruption.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Page 5-20 ■ Generic program card containing the new software to which the upgrade is to be done ■ Translation card on which the system translations are to be saved (the card should already be in the system) ■ Software patch (if it exists) that is currently applied to the system (this patch is downloaded if a software backout is requir
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade ).4%2.!, 2%')34%2 4%34 ,//0 $!4! 4%34 $5!24 4%34 2/- #(%#+35- 4%34 #/.42/, 34!453 4%34 $#!#(% 4%34 )#!#(% 4%34 72)4% "5&&%2 4%34 "4/ 4%34 -%- #/.&)' 4%34 -%-/29 &5.#4)/.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-22 NOTE: The save translation command cannot function if the translation corruption message appears. Disable TTI Enter change system-parameters features and press Enter. Use Page 2 of the form to disable Terminal Translation Initialization (TTI) by changing the value to n.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-23 press Enter. Where P is the port network number (1 for PPN, and 2-4 for EPN), C is the carrier designation (A, B, C, or D), and SS is the number of the slot in which the circuit pack resides (01 to 21). NOTE: If multiple TN750/B circuit packs are present, you must specify the slot location for the save announcements command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade ! Page 5-24 WARNING: Neglecting to shut down AUDIX before powering down the system cabinet where it resides can damage the AUDIX disk. 2. Unseat the AUDIX assembly from its backplane connectors in the carrier.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-25 7. Enter list configuration software-version, and press Enter to compare the version number of the Release 5.4 software program (displayed on the terminal) with the TN790 version number (written on a label on the TN790’s faceplate).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-26 3. Select Reset System from the Maintenance menu. 4. Select Restart System from the Reset System menu. Save Upgraded Translations onto New Translation Card 1. Enter status system 1, and press Enter to verify the system is in “active” mode. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-27 Enable Customer Options 1. Enter change system-parameters customer-options. 2. Use these forms to verify the customer options are properly set. NOTE: In the Basic Call Setup field, if ISDN-PRI? was set to y before the upgrade, be sure to set the field back to y. Resolve Alarms Examine the alarm log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Page 5-28 5. Software release label to be applied to the processor circuit pack after a successful upgrade The following table indicates the processes and their corresponding time allotment for the upgrade procedure.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-29 Save Current Translations to Original Translation Card 1. Set the write switch on the original translation card down to record. Insert the card into the slot on the TN777B faceplate. 2. Enter save translation and press Enter to get translations onto the translation card. This takes about 5 minutes.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-30 2. Enter n in the Alarm Origination field and press Enter. 3. For some releases of system software, disable Cleared Alarm Notification and Restart Notification before submitting the form. ! CAUTION: Disabling alarm origination prevents the system from generating alarms, thus preventing unnecessary trouble tickets.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-31 2. When the main menu appears, select Maintenance. 3. Select Reset System from the Maintenance menu. 4. Select Shutdown from the Reset System menu. 5. Unseat the LAN Gateway assembly from its backplane connectors. Shut Down DEFINITY AUDIX System 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Page 5-32 Communications Server Release 5.4 Maintenance for R5vs/si for information about preparing the system for a power down. Set the basic control cabinet power supply circuit breaker to OFF. Replace Circuit Packs 1. Remove the combined TN786B/CPP1 Processor/Memory circuit pack from the basic control cabinet. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-33 Reboot the System 1. Set the duplicated control cabinet power supply circuit breaker to ON. 2. The system performs the reset level 4 rebooting process by loading translations from the translation card. This takes 10 to 15 minutes. 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-34 NOTE: A password must have from 4 to 11 alphanumeric characters including at least 1 alphabetic character and 1 numeric character. A login name must have from 3 to 6 alphanumeric characters. 11. Since an R1V3.0 G3-MA cannot notify users about expiring passwords, disable password aging for any login name used with an R1V3.0 G3-MA.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Software Upgrade Issue 1 April 1997 Page 5-35 NOTE: The TN750C Announcement circuit pack has on-board non-volatile storage and does not need to be saved to the translation card. Enable TTI If TTI was enabled prior to the software upgrade: 1. Enter change system-parameters features and press Enter. 2. Use page 2 of the form to change the TTI field back to y (if necessary).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Preventive Maintenance Procedures Issue 1 April 1997 Page 5-36 Preventive Maintenance Procedures The following preventive maintenance procedures should be followed when you are visiting customer sites: Air Filters Air filters should be inspected annually. If a filter is dirty or clogged, first tap it on the ground.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-37 SYSTEM 75/DEFINITY GENERIC 3 SCHED. AIR FILTERS1 Inspect Annually Clean or replace System 75XE 403-302-159 System 75/G1 (Lg. & Med) 403-326-820 TAPE HEAD / CAPSTAN2 Clean annually* Replace when an alarm is received, COMPL. SCHED. COMPL. COMPL.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features ■ Analog Tie Trunk Back-to-Back Testing ■ Terminating Trunk Transmission Testing ■ Troubleshooting ISDN-PRI Problems ■ Troubleshooting PRI Endpoint Problems ■ Troubleshooting ISDN-PRI Test Calls Issue 1 April 1997 Page 5-38 Complete descriptions of each feature are provided in the DEFINITY Enterprise Communications Server Release 5.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Issue 1 April 1997 Page 5-39 Busy Verification of Terminals and Trunks Requires the use of a multi-appearance voice terminal or attendant console equipped with a "verify" button. Busy Verification of Terminals and Trunks allows a user at a voice terminal or attendant console to make test calls to trunks, voice terminals, and hunt groups (DDC/UCD).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Issue 1 April 1997 Page 5-40 NOTE: The following test call descriptions are for voice terminal users: Trunk Test Call The trunk test call accesses specific Tie or CO trunks. DID trunks cannot be accessed. To place a call: 1. Dial the Facility Test Call Feature Access Code (for example, 197, see Note), and listen for dial tone.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-41 If the call does not go through (that is, no ringing), determine if the trunk circuit pack has been removed. Touch-tone (DTMF) Receiver Test Call The touch-tone (DTMF) receiver call accesses and tests the four touch-tone (DTMF) receivers located on the Tone Detector circuit pack. To place the call: 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Issue 1 April 1997 Page 5-42 NOTE: The Feature Access Code (FAC) is administered on the Feature Access Codes Form. The 197 FAC code used here is an example. 2. Dial port network number (1 for PPN or 2 or 3 for EPN), then press # and the 3-digit time slot number "xxx," where: xxx = Time slot number (000 through 255 on Bus A and 256 through 511 on Bus B) 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Table 5-2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-44 NOTE: The Feature Access Code (FAC) is administered on the Feature Access Codes Form. The 197 FAC code used here is an example. 2. Dial port network number (1 for PPN or 2 or 3 for EPN), then dial ** and listen for the following tones: ■ Confirmation Tone—Connection is made. Go to Step 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Table 5-3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Table 5-3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Table 5-3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-48 5. Enter display trunk xx p command for each trunk group identified in Step 3. This command displays the specified trunk group on the administration terminal screen and prints a hard copy on the printer. Save this data for later use. 6.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-49 Page 2 of 5 TRUNK GROUP GROUP MEMBER ASSIGNMENTS Port Name 1: B1901 2: B1902 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Screen 5-4. Mode Type Answer Delay E & M E & M t1 stan t1 comp Trunk Group Form — E & M Mode (Page 2 of 2) 10. Locate the Tie Trunk port terminal connections at the cross-connect field.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-50 13. Check all wirings to verify good connections between the two test ports. 14. Place a call from one voice terminal to another voice terminal using the Tie Trunk ports assigned. Dial TAC and extension. For example, if TAC of Tie Trunk group is 110 and station number is 5012, then dial 110 5012.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Table 5-4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Table 5-4. Page 5-52 Carrier Lead Appearances at 110 Cross-Connect Field 110 Connecting Block Terminals CO Trunk TN747B Tie Trunk TN760B 46 47 48 49 50 Continued on next page Simplex Mode Test Procedure The procedures to perform the Analog Tie Trunk Port Test in the simplex mode are as follows: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-53 . Page 2 of 5 TRUNK GROUP GROUP MEMBER ASSIGNMENTS Port Name 1: B1901 2: B1902 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: Screen 5-5. Mode Type Answer Delay simplex simplex type 5 type 5 Trunk Group Form — Simplex Mode (Page 2 of 5) 4. Locate the Tie Trunk port terminal connections at the cross-connect field.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-54 Terminating Trunk Transmission Testing The Terminating Trunk Transmission (TTT) (noninteractive) feature provides for extension number access to three tone sequences that can be used for trunk transmission testing from the far end of the trunks.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-55 START ARE THERE ALARMS OR DETERMINE PRESENT YES STATUS OF DS-1 FACILITY ERRORS AGAINST VIA DS1-BD MO SECTION.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-56 COMPARE INDICATED FROM PAGE FACILITY TO RECORD A OF PREVIOUS PROBLEMS PERFORM AN IN-DEPTH 1 ANALYSIS OF T1 FACILITY INCLUDING: TRANSMISSION FACILITY, ARE TRANSIENT EXTERNAL EQUIPMENT ARE BIT THERE ERRORS OCCURRING NO PROBLEMS MAKING MORE FREQUENTLY ISDN-PRI THAN PREVIOUS CALLS HISTORY END (DACS, CSUs, ETC.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Issue 1 April 1997 Page 5-57 The troubleshooting procedure described here diagnoses faults between the switch and the line-side PRI terminal adapter/ISDN-PRI endpoint equipment. Problems encountered on the network-side of a wideband connection or problems with end-to-end equipment compatibility are out of the scope of this section.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-58 FROM PAGE 1 TRANSIENT FAILURES Are there bit errors over the DS1 interface between the switch and the PRI Terminal Adapter or the ISDN endpoint equipment. Use ‘‘list measurement’’ command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Issue 1 April 1997 Page 5-59 An ISDN-PRI test call can be originated via either the synchronous or the asynchronous method. Each method is described below. Synchronous Method One command is used in this method to start, stop and query an ISDN-PRI test call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Page 5-60 by call) service type, then the Testcall Service field on Trunk Group Administration Form must have been administered also.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures System Features Issue 1 April 1997 Page 5-61 ■ Clear isdn-testcall / enables you to cancel an in-progress ISDN-PRI test call and allow another test call to start. For details on this command, refer to the clear isdn-testcall command description in the "Clear Commands" section of Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Troubleshooting Backplane Voltage Problems Issue 1 April 1997 Page 5-62 Troubleshooting Backplane Voltage Problems The TN2036 Voltage Range circuit pack is a test tool that allows easy access to the backplane pins that provide various voltages to control and port slots.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Page 5-63 5 network to test the connectivity and routing of network calls from the endpoint. This eliminates problems such as disconnected audio or video cables and network troubles.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Page 5-64 5 2. Another indication of the audio modes is in the “Incoming Mode Commands from Endpoint and Outgoing Commands from MMI” on page 3 of the Status Conference x Endpoint y form. Check the Audio fields under the Mode Commands/Communication Modes section of the form.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Page 5-65 5 Conference x Endpoint y Vid form under the Capability section. In this section, a “y” or “c” suggests that the endpoint has video. An “e” means ept has not declared any video capability in cap set, “n” is audio only, and “blank” means audio add-on.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Page 5-66 5 Expansion Interface Duplication If a customer’s network uses PBX EPNs with duplicated Expansion Interfaces, scheduled switching of the Expansion Interface links should be disabled on the PBX via change system-parameters maintenance.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Page 5-67 5 audio conference. If the system does not switch broadcasters even after the current broadcaster has muted, check the conference administration using the display conference X command to ensure that the conference is in voice-activated mode.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Routine Maintenance Procedures Troubleshooting Multimedia Call Handling (MMCH) Page 5-68 5 b. Make another call to the same conference. If the problem corrects itself, then the previous port may be bad.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-69 endpoint the column that indicates Rate Adapt shows an n if the endpoint did not follow the procedures as specified by the H.221. If an endpoint shows y, it did successfully rate adapt. If an endpoint shows c, it joined the conference at 56kbps.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-70 Loopback Jack Installation Configurations Using a Smart Jack The preferred location of the loopback jack is at the interface to the Smart Jack. This provides maximum coverage of CPE wiring when remote tests are run using the loopback jack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-71 3. On page 2 of the form, change the supply CPE loopback jack power field to y. NOTE: Setting this field to y informs the technician that a loopback jack is present on the facility. This allows a technician to determine that the facility is available for remote testing. 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Page 5-72 NOTE: The loss of signal (LOS) alarm (demand test #138) is not processed during this test while the 3-in-24 pattern is active. 5. Enter clear meas ds1 loop to clear the bit error count. 6. Enter clear meas ds1 log to clear the performance measurement counts. 7.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-73 9. Repeat Steps 5 through 8 as desired to observe bit error rate characteristics. Also, wait 1 to 10 minutes between Steps 5 through 7. One minute without errors translates to better than a 1 in 10 to the eighth error rate.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-74 Loopback Jack Fault Isolation Procedures This section describes the possible DS1 configurations in which the loopback jack may be used. These configurations are: when the DS1 provider includes a Smart Jack, when no Smart Jack is provided at all, and when sites use fiber multiplexers.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-75 section 2 wiring if there are no problems in the wiring between the far-end CO and the far-end ICSU. Coordinate this test with the DS1 service provider. If any of the above tests (a, b, or c) fail, a problem is indicated in section 2 as long as the tests for section 1 and section 3 pass.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-76 Figure Notes: 1. Span Section 1 2. Span Section 2 3. Span Section 3 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 5. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) 6. Loopback Jack 7. Network Interface Smart Jack 8. Interface Termination or Fiber MUX 9. Central Office Figure 5-11.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-77 Figure Notes: 1. Span Section 1 6. Loopback Jack 2. Span Section 2 7. “Dumb” Block (Extended Demarcation) 3. Span Section 3 8. Network Interface Smart Jack 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 9. Interface Termination or Fiber MUX 5.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-78 Figure Notes: 1. Span Section 1 6. “Dumb” Block (Extended Demarcation) 2. Span Section 2 7. Loopback Jack 3. Span Section 3 8. Network Interface Smart Jack 4. 120A2 (or later) Integrated Channel Service Unit (ICSU) 9. Interface Termination or Fiber MUX 10. Central Office 5.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-79 Figure Notes: 1. Span Section 1 5. Loopback Jack 2. Span Section 2 6. “Dumb” Block (Demarcation Point) 3. 120A2 (or later) Integrated 7. Interface Termination or Fiber MUX Channel Service Unit (ICSU) 8. Central Office 4. RJ-48 to Network Interface (Up to 1000 Feet) (305 m) Figure 5-14.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-80 Figure Notes: 1. Span Section 1 5. Loopback Jack 2. Span Section 2 6. “Dumb” Block (Demarcation Point) 3. 120A2 (or later) Integrated 7. Repeater Channel Service Unit (ICSU) 8. Fiber MUX 4. RJ-48 to Network Interface 9. Central Office (Up to 1000 Feet) (305 m) Figure 5-15.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-81 and correcting problems in the majority of section 2. Testing is divided into 2 steps. 1. Test customer premises wiring (section 1 in Figure 5-14) from the ICSU to the loopback jack as described in the “DS1 Span Test” section. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 5 Routine Maintenance Procedures Install DS1 CPE Loopback Jack (T1 Only) Issue 1 April 1997 Page 5-82 Configurations Using Fiber Multiplexers Use the loopback jack when customer premises DS1 wiring connects to an on-site fiber multiplexer (MUX) and allows wiring to the network interface point on the MUX to be remotely tested. This requires that ICSUs be used on DS1 wiring to the MUX.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid General Reliability Systems: A Maintenance Aid 6 Issue 1 April 1997 Page 6-1 6 General A high or critical reliability system provides highly-available call processing because single points-of-failure in the system that result in loss of call processing are minimized.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Reliability Options Issue 1 April 1997 Page 6-2 The Packet Bus is NOT duplicated in the same way that the TDM Bus is duplicated (that is, there is one Packet Bus, while there are two TDM Buses). However, there are several spare leads on the Packet Bus itself that are not normally used.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Reliability Options Issue 1 April 1997 Page 6-3 information, see TDM-BUS Maintenance section in Chapter 10, ‘‘Maintenance Object Repair Procedures’’, and the set tdm command in Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 April 1997 Page 6-4 Duplicated Hardware A description of the hardware components used in a high or critical reliability system follows.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 April 1997 Page 6-5 Tone-Clock circuit packs which of the two is currently the active one. These leads are known as the Tone-Clock Select leads. System software can request that the SPE Select lead and/or the Tone-Clock Select leads be changed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 April 1997 Page 6-6 follows: Processor A to Maintenance/Tape Processor A over the serial link to Duplication Interface A over the serial link to Maintenance/Tape Processor B to Processor B. The flow in the reverse direction is exactly opposite.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplicated Hardware Issue 1 April 1997 Page 6-7 Duplication Interface B and Duplication Interface A; this serial link is carried over the ICC. Communication between software on the Active SPE and the Standby SPE is sent over the serial link between Duplication Interface A and the Maintenance/Tape Processor in carrier B. This serial link is also carried over the ICC.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 April 1997 Page 6-8 out-of-service bus are maintained, but no new calls are assigned to the out-of-service bus. In addition to the system software’s ability to detect a defective bus and perform a TDM Bus switch, the user also has the ability to specify if and when a scheduled control channel switch is to be performed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 April 1997 Page 6-9 Circuitry sends this information to the Common Shadow Circuitry on the Standby SPE Duplication Interface via the ICC. The Common Shadow Circuitry on the Standby SPE Duplication Interface then writes the data to Standby SPE Memory.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 April 1997 Page 6-10 readily available to assume the role of the Active SPE, but may do so depending on the severity of the Active SPE fault(s). In Busyout Mode, the Standby SPE is busied out by the busyout SPE-standby command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Duplication Concepts Issue 1 April 1997 Page 6-11 SPE-Interchanges The process by which the Standby SPE takes over for the Active SPE is referred to as an SPE-interchange.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Reliability Systems: A Maintenance Aid Duplication Concepts 6 Table 6-1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid System Technician Commands for High and Critical Reliability Systems Issue 1 April 1997 Page 6-13 System Technician Commands for High and Critical Reliability Systems The following system technician commands support high and critical reliability systems. Complete descriptions of these commands are found in Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid System Technician Commands for High and Critical Reliability Systems Issue 1 April 1997 Page 6-14 ■ The test duplication-interface [1] a | b [short | long] command tests the specified TN772 Duplication Interface circuit pack. ■ The test shadow-link command tests the SHDW-LINK (Memory Shadowing Link).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid System Technician Commands for High and Critical Reliability Systems Issue 1 April 1997 Page 6-15 detect faults and/or lack of faults on those Standby SPE components may not have had the opportunity to run. Accordingly, alarms are not raised or retired on the components.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Processor Complex Circuit Pack LED Strategies Page 6-16 Commands for Packet Bus Redundancy ■ The status system command displays the status of the Packet Bus, and the number of faulty and open leads that the Maintenance/Test circuit pack has found. ■ The test pkt port-network [1 | 2 | 3] command tests the Packet Bus.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Processor Complex Circuit Pack LED Strategies Page 6-17 NOTE: In addition to the standard LEDs, the Processor circuit pack has the red major and minor alarm LEDs, an amber warning LED, a green ack LED, and a red Emergency Transfer LED.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability ■ Page 6-18 Network Control Circuit Pack (TN777B): Yello w Green Red On - - Link terminated at NCCP On - Maintenance running on NCCP - On - Meaning Fault on NCCP There is also an yellow LED (below Memory Card slot). When ON, the Memory Card is in use.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-19 Object Repair Procedures’’ for the procedure to replace the Tone-Clock circuit pack. ! CAUTION: When circuit packs in the Active SPE are to be replaced, this section provides procedures for performing an SPE-interchange to place the circuit packs in the Standby SPE mode.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-20 Software Running If system software is running, determine which SPE is the Standby SPE by issuing the status system command from the G3MT terminal.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-21 cause a PEI. If the refresh or system interchange are unsuccessful, then use the SPE select switches to hard select the Standby SPE (this will result in a COLD 2 restart of the system). 4.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-22 When all Standby SPE circuit packs have been upgraded, force the Active SPE to become the Standby SPE as follows: 1. Issue the status system command from the terminal. Look at the SPE and MODE fields in the upper left corner of the form to determine the status of the Standby SPE.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-23 NOTE: Do not remove power before proceeding with step 2. All PPN Control Carriers used in High or Critical Reliability Systems (A slot for the Duplication Interface circuit pack identifies these carriers.) have staggered pins to support the hot plug-in of circuit packs. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-24 Object Repair Procedures’’, to restore it to service. Proceed to Step 4 regardless of whether or not the attempt to restore the 1B Tone-Clock to service was successful.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-25 recover the translations when the Active SPE enables memory shadowing to the Standby SPE. e. At the prompt REPLACE TRANSLATION MEM-CARD ON WITH SOFTWARE MEM-CARD, wait 3 minutes for the Standby SPE to initialize before proceeding to next step. f.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability ! Issue 1 April 1997 Page 6-26 WARNING: Move only one SPE Select Switch at a time. DO NOT move both switches at the same time. ! WARNING: If the Active SPE has alarms in it, an SPE-interchange may occur after moving each SPE Select Switch back to the AUTO position.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Issue 1 April 1997 Page 6-27 Additional Tests for Replaced DATA-CHL, PKT-CTRL, and PROCR Circuit Packs After all affected circuit packs have been replaced, if the replaced circuit packs include the TN777B Network Control circuit pack(s), the TN778 Packet Control circuit pack(s), or the Processor circuit pack(s), addi
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability YES Issue the "save translations spe-active" command Page 6-28 Are there SHDW-CIR alarms in the active SPE or are there SHDW-LNK alarms? NO Are there DUPINT alarms in the active SPE carrier? Exchange the active SPE and STANDBY SPE memory cards or tapes Issue the "save translations spe-active
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Page 6-29 A YES Is the 1B CARRIER TONE CLOCK "in" service and "active"? NO Is the 1B CARRIER TONE CLOCK "in" service and "standby"? NO Restore the 1B TONE CLOCK to "in" service (Refer to the TONE-BD section of the maintenance manual, 555-204-105) Is the defective circuit pack the carrier A
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Repair Procedures for High and Critical Reliability Page 6-30 D C In sta ll n ew circ u it p a ck Inser t softw are m em ory card into the active SP E . U se the "lis t config soft" com m and to verify yo u h ave th e c o rre c t vers io n. If the softw are does n ot m atch or the update file contains data es calate.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Procedure for Installing/Replacing the Inter-Cabinet Cable Issue 1 April 1997 Page 6-31 Procedure for Installing/Replacing the Inter-Cabinet Cable The Inter-Cabinet Cables (ICCs) are physically located on the back of the cabinet behind the panels and between the A control cabinet and the B control cabinet. The panels must first be opened to see the ICCs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Blocking Standby SPE Maintenance Activities for System Testing Issue 1 April 1997 Page 6-32 Blocking Standby SPE Maintenance Activities for System Testing Sometimes it is necessary to block Standby SPE maintenance activities so that system technician commands that test Standby SPE components can be conducted without being blocked with the G3MT terminal message line “S
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Blocking Standby SPE Maintenance Activities for System Testing Issue 1 April 1997 Page 6-33 Maintenance activity is performed automatically on the Standby SPE after the SPE Select Switches are returned to their AUTO positions in Step 4. This can be verified by issuing the status system command and noting that the Standby SPE is labeled as “maint.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 6 Reliability Systems: A Maintenance Aid Blocking Standby SPE Maintenance Activities for System Testing Issue 1 April 1997 Page 6-34
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 7 Issue 1 April 1997 LED Interpretation General LED Interpretation Page 7-1 7 General The lighting and unlighting of LEDs indicates to the system user the status of various maintenance components in the system. LEDS are located on the attendant console, on all circuit packs in the switch cabinets and, optionally, on customer-designated voice terminals.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Processor and Maintenance Circuit Pack LEDs Issue 1 April 1997 Page 7-2 NOTE: Alarms on the PROCR, PR-MAINT, MEMORY, and PR-MEM MOs are indicated by the red LED on the Processor circuit pack. ■ Green (test)—the system is running tests on this circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Duplication Interface Circuit Pack LEDs Issue 1 April 1997 Page 7-3 ALARM LED (RED) TEST LED (GREEN) BUSY LED (AMBER) ALARMS MAJOR MINOR MAJOR ALARM LED (RED) MINOR ALARM LED (RED) WARNING ALARM LED (AMBER) WRNG ACK EMERGENCY TRANSFER ACKNOWLEDGEMENT LED (GREEN) OFF CONTROL SWITCH ON EMERGENCY TRANSFER AUTO EMERGENCY TRANSFER LED (RED) Figure 7-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Duplication Interface Circuit Pack LEDs Page 7-4 to either the ‘‘A’’ position or the ‘‘B’’ position. Thus, when both SPE Select switches have been moved to either ‘‘A’’ or ‘‘B,’’ the OVERRIDE LED turns red and lights steadily. NOTE: Failure to move both SPE Select switches to the same position causes the system to retain control of processor selection.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Attendant Console LEDs Issue 1 April 1997 Page 7-5 Attendant Console LEDs The console has two red LEDs, labeled ALM and ACK, on the left side of the dial. The left LED lights steadily when there is a Major or Minor alarm at the switch cabinet. The right LED lights steadily if the alarm has been successfully reported to INADS.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Control and Port Circuit Pack Status LEDs Issue 1 April 1997 Page 7-6 ■ Check the Error Log for TONE-BD and TDM-BUS errors. Enter test tdm P where P is the port network containing the relevant slot. Refer to” Restarting Nonfunctioning Port Circuit Packs” in Chapter 10, ‘‘Maintenance Object Repair Procedures’’ in the general description of the “TDM-BUS”.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Control and Port Circuit Pack Status LEDs Table 7-1. Page 7-7 Circuit Pack Status LEDs Equipment Type Port Circuit Packs LED Description Red On briefly during power up, circuit pack reseating, resetting, and system reset. Steadily on if circuit pack fails start-up test or fails while in use. Off during normal operation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 7 LED Interpretation Control and Port Circuit Pack Status LEDs Table 7-1. Page 7-8 Circuit Pack Status LEDs — Continued Equipment Type LED Yellow Description Network Control ■ Lit when one of the data channels is in use ■ On the TN777B Network Control circuit pack, a fourth yellow LED with the label ‘‘Card in use’’ is lit when the translation card is in use.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout access-endpoint Page 8-1 8 Maintenance Commands and Trouble-Clearing Aids 8 8 For Maintenance Objects and Maintenance Commands for the DEFINITY Wireless Business System (DWBS), refer to the appropriate maintenance documentation that accompanies the DWBS.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout access-endpoint Page 8-2 8 Examples busyout access-endpoint 25012 busyout access-endpoint 77868 Description The busyout access-endpoint command will put all the ports associated with the specified access endpoint in a maintenance busy (system technician busy) state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout access-endpoint Page 8-3 8 Help Messages If the user presses HELP after entering "busyout access-endpoint," the following message is displayed: Enter assigned extension Error Messages If the format for the extension is incorrect, the following error message will be displayed: Extension invalid If the EPN on which the access endpoint
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout board Page 8-4 8 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out. Maintenance Name The type of maintenance object that is being busied out. For wideband access endpoint the maintenance name for each port is "WAE-PORT.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout board Page 8-5 8 Synopsis busyout board location Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout board Page 8-6 8 Parameters location A "location" represents the physical position of the board to be busied out and is entered as "UUcSS" where "UU" represents the cabinet number (1-3), "c" represents the carrier, and "SS" represents the slot position.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout board Page 8-7 8 If a busyout is attempted on an invalid board in the service slot, the following message is displayed: Board invalid If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout cdr-link Page 8-8 8 busyout board 01C07 SPE A COMMAND RESULTS Port Maintenance Name 01C07 ANL-BD 01C0702 ANL-LINE 01C0701 ANL-LINE 01C0703 ANL-LINE Alt. Name 51001 Result PASS PASS PASS PASS Error Code Command successfully completed Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout cdr-link Page 8-9 8 generated (error type 18) on each maintenance object busied out, so that INADS can access the state of the objects. The release cdr-link command will return the object to operation. A link is made up of several components.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout data-module Page 8-10 8 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out. With this maintenance object a port address of 1 represents the primary link, while a 2 port address is associated with the secondary link.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout data-module Page 8-11 8 Permissions The following default logins may execute this command: system technician, inads, cust, init, nms. Examples busyout data-module 31300 Description The busyout data module command will put the specified data module in a maintenance busy state, even those data modules that are not installed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout data-module Page 8-12 8 If the specified extension is not administered, then the following message will be displayed: Extension not assigned If the specified extension is not a data module or a data channel, then the following message will be displayed: Extension exists but assigned to a different object If the EPN that contains the
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout journal-printer Page 8-13 8 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out, or the number of the data channel. Maintenance Name The type of maintenance object that is being busied out. Alt. Name The alternate means of identifying the maintenance object.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout journal-printer Page 8-14 8 Permissions The following default logins may execute this command: system technician, inads, init, nms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout journal-printer Page 8-15 8 Parameters pms-log This will busyout the link to the pms printer. In the output the port name for the pms link is 1. wakeup-log This will busyout the link to the wakeup logging facility. In the output the port name for this object is 0.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout link Page 8-16 8 busyout journal-printer wakeup-log SPE A COMMAND RESULTS Port 0 Maintenance Name JRNL-LINK Alt. Name Result PASS Error Code Command successfully completed Feature Interactions The maintenance of a particular component on a link will sometimes interfere with the maintenance of the link itself.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout link Page 8-17 8 released. Also the link will be marked out of service and inaccessible to call processing for use. Warning alarms are generated (error type 18) on each maintenance object busied out, so that INADS can access the state of the objects. The release link command will return the objects to operation. Defaults None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout mis Page 8-18 8 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out. With this command the Port address represents the link-id. Maintenance Name The type of maintenance object that is being busied out. Alt. Name Not applicable. Result "PASS," "ABORT," "FAIL.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout mis Page 8-19 8 Examples busyout mis Description The busyout mis command will put a management information system in the maintenance busy state. There will be no periodic or scheduled maintenance performed on the busied out mis until it is released.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout modem-pool Page 8-20 8 Output Port Not applicable Maintenance Name The type of maintenance object that is being busied out. For this command the field is always MIS. Alt. Name Not applicable Result An indicator as to whether the object was successfully busied out. PASS or ABORT will typically be here.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout modem-pool Page 8-21 8 Examples busyout modem-pool 1 busyout modem-pool 4/3 Description The "busyout modem-pool" command will put the specified modem pool group or group member in the maintenance busy state, even those groups that are not installed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout modem-pool Page 8-22 8 If the group or member numbers entered are not in a valid format, the following message will be displayed: Identifier invalid If the group number entered is not within the range of groups or the member number is not within the member range, then the following message will be displayed: Boards not assigned If t
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout packet-control Page 8-23 8 In the following output example, the command "busyout modem-pool 1" was entered. busyout modem-pool 1 SPE B COMMAND RESULTS Port Maintenance Name 01C0701 01C0703 Alt. Name MODEM-PT MODEM-PT Result Error Code PASS PASS Command successfully completed Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout packet-control Page 8-24 8 access the state of the object. The release packet-control command will return the board to a normal operation state and initiate recovery on all point-to-point signaling links terminated on this packet-control. Defaults For simplex systems, the location is optional and defaults to cabinet 1, carrier A.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout pms-link Page 8-25 8 Output Port This field represents the Cabinet-Carrier in which the Packet-Control resides. Maintenance Name The type of maintenance object that is being busied out ( which in this case is always PKT-CTRL). Alt. Name This field is not used in this output display.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout pms-link Page 8-26 8 Synopsis busyout pms-link Permissions The following default logins may execute this command: system technician, inads, init. Examples busyout pms-link Description The busyout pms-link command will put all maintenance objects associated with a property management system link in the maintenance busy state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout pms-link Page 8-27 8 Help Messages If the system technician presses HELP after entering "busyout pms-link" the following message will be displayed: Entry is not required Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicti
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout port Page 8-28 8 Feature Interactions The maintenance of a particular component on a link will sometimes interfere with the maintenance of the link itself. Maintenance can put a link component in a busy state causing link set-up to fail.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout port Page 8-29 8 Parameters location A "location" represents the physical position of the port to be busied out and is entered as "UUcSSpp" where "UU" represents the cabinet number (1-3), "c" represents the carrier, "SS" represents the slot position, and "pp" represents the circuit (port).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout port Page 8-30 8 ’login id’:’command’ has a command conflict If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are cu
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout pri-endpoint Page 8-31 8 busyout pri-endpoint This command will busyout a specified PRI endpoint. Synopsis busyout pri-endpoint extension Permissions The following default logins may execute this command: system technician, inads, init, nms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout pri-endpoint Page 8-32 8 Error Messages If the format for the extension is incorrect, the following error message will be displayed: Extension invalid If the EPN on which the PRI endpoint resides is not accessible, the following message will be displayed: EPN is not available If the extension is not administered, the following messa
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout sp-link Page 8-33 8 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out. Maintenance Name The type of maintenance object that is being busied out. The name for PRI endpoint port is "PE-BCHL." Alt. Name The alternate way of identifying the maintenance object.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout sp-link Page 8-34 8 Synopsis busyout sp-link Permissions The following default logins may execute this command: system technician, inads, init. Examples busyout sp-link Description The busyout sp-link command will put the system printer link into a maintenance busy state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout spe-standby Page 8-35 8 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message is displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout spe-standby Page 8-36 8 Synopsis busyout spe-standby Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout spe-standby Page 8-37 8 Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout station Page 8-38 8 This command can be used as a mechanism to turn off memory shadowing of the standby SPE. If the standby SPE is in poor health (less than optimum), memory shadowing can not be disabled, or communication to the standby is impossible a busyout of the standby SPE will still be successful.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout station Page 8-39 8 Parameters extension An extension number associated with the desired voice terminal. The number of digits in an extension is determined by a dial-plan.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout tdm Page 8-40 8 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout tdm Page 8-41 8 Permissions The following default logins may execute this command: system technician, inads, init. Examples busyout tdm 1a Description The busyout tdm command will put the specified tdm bus in a maintenance busy state. There will be no periodic or scheduled tests performed on the busied out bus until it is released.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout tdm Page 8-42 8 If the port network on which the desired TDM bus resides is unavailable, the following message will be displayed: EPN is not available If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting comman
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout tone-clock Page 8-43 8 Feature Interactions If a bus is busied out, no calls will be torn down. However, no new calls will be set up on the busied out bus. Dedicated tone time slots must be moved to another bus (the other half of the duplicated bus) before a busyout of a particular bus will be allowed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout tone-clock Page 8-44 8 Parameters location A "location" represents the physical position of the tone/clock to be busied out and is entered as "UUc" where "UU" represents the cabinet number, and "c" represents the carrier. A cabinet number (1 - 3) may be entered with or without a leading zero (0).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout trunk Page 8-45 8 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message w
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout trunk Page 8-46 8 Synopsis busyout trunk group/member Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids busyout trunk Page 8-47 8 Parameters group The group number is an administered number associated with each trunk group. The valid range is 1 - 99. member The member number is an administered number identifying a particular trunk within a trunk group. The valid range is 1 - 99.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids cancel hardware-group Page 8-48 8 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out. Maintenance Name The type of maintenance object that is being busied out. Alt. Name The alternate means of identifying the maintenance object.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids cancel hardware-group Page 8-49 8 Permissions The following logins may execute this command: inads, init. Examples cancel hardware-group Description A system technician, in the course of the execution of a "test hardware-group" command may find the need to stop the testing either temporarily or permanently.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-50 8 Error Messages If there is no "test hardware-group" command currently active to be canceled, the following message will be displayed: Command aborted - no hardware-group test in progress If the command entered is in conflict with another currently executing command, then a message will be displayed showing th
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-51 8 Synopsis change circuit-packs cabinet number Permissions The following default logins may execute this command: system technician, cust, inads, init, nms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-52 8 Error Messages If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-53 8 change circuit-packs 1 Page CIRCUIT PACKS Cabinet: 1 Cabinet Layout: single-carrier Slot Code Sfx Name 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: TN570 TN767 B TN556 TN754 TN769 EXPANSION INTF DS1 INTERFACE 1 of 5 Carrier: A Carrier Type: processor Slot Code Sfx Name 11: 12: 13: 14: 15: 16: BRI LINE DIG
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change circuit-packs Page 8-54 8 change circuit-packs 1 Page 3 of 5 CIRCUIT PACKS Cabinet: 1 Cabinet Layout: Slot Code Sfx 00: 01: TN748 C 02: 03: 04: TN771 C 05: TN748 B 06: TN767 07: TN742 08: TN762 B 09: TN742 10: single-carrier Name TONE DETECTOR MAINTENANCE/TEST TONE DETECTOR DS1 INTERFACE ANALOG LINE HYBRID LINE ANALOG LINE Carri
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change synchronization Page 8-55 8 change circuit-packs 1 Page 5 of 5 CIRCUIT PACKS Cabinet: 1 Cabinet Layout: single-carrier Slot Code Sfx Name 01: 02: 03: 04: 05: 06: 07: 08: 09: 10: TN570 TN747 TN747 TN747 TN747 TN747 B B B B B EXPANSION INTF CO TRUNK CO TRUNK CO TRUNK CO TRUNK CO TRUNK Carrier: E Carrier Type: port Slot Code Sfx N
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change synchronization Page 8-56 8 Description A hierarchy of sources exists within each system that are used for timing synchronization. For stratum 3 synchronization, this hierarchy is reflected by the DS1 inputs to the external stratum 3 clock. For stratum 4 synchronization, this hierarchy is reflected in the primary and secondary fields.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change synchronization Page 8-57 8 Output/INPUT Stratum: This field specifies the synchronization stratum that will be used. The only entries that are acceptable are "3" and "4." If "4" is entered in this field, the message Primary: This field designates the first choice system synchronization source.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change synchronization Page 8-58 8 Name: If a user defined name is administered for the DS1 circuit pack, it will be displayed here. Blank means no user defined name was given to this DS1 circuit pack. Slip: If the DS1 circuit pack has slip alarm, this field will show ’y’. Otherwise it will show ’n’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-59 8 change system-parameters maintenance change system-parameters maintenance The maintenance-related system parameters form specifies and displays scheduled maintenance operations and maintenance support functions.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-60 8 Operations Support Parameters Product Identification This is a 10-digit number starting with 1 that identifies the switch to an Operations Support System (OSS), for example, INADS.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-61 8 Suspension Threshold The threshold for suspending Cleared Alarm Notification. Some problems may cause alarms to be generated and then resolved repeatedly.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-62 8 Packet Bus Activated Enables the system Packet Bus. If this field is set to ‘‘yes'', then maintenance software assumes that there is a Packet Control circuit pack installed in the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-63 8 Scheduled Maintenance A series of maintenance tests and operations runs automatically every day according to the schedule and settings specified in the following fields Table 8-1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-64 8 Table 8-1. Scheduled Maintenance Settings — Continued SPE Interchange On systems with duplicated SPEs, this field indicates on which days an SPE interchange will be executed during scheduled maintenance. Valid entries are daily, days of the week, or no.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-65 8 Table 8-1. Test Type 100, Test Type 102, Test Type 105 Scheduled Maintenance Settings — Continued An extension assigned to receive tie-trunk calls from other switches with test line origination capability. The system responds by sending a sequence of test tones.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-66 8 Scheduled Maintenance Settings — Continued Table 8-1. ISDN-BRI Service SPID This field shows whether or not the link is associated with the Service SPID.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-67 8 SPE Optional Boards: These fields indicate whether a Disk circuit pack is present in the system, and which Packet Interface slots are administered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-68 8 Asynchronous Data Mode This field will configure the modem as an asynchronous communications device. This field is 8 characters long with a default of “&M0&Q0”. This field is case in-sensitive; however, the default will be in upper case.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-69 8 Auto-Answer Ring Count This field controls the number of rings required before the modem will automatically answer an incoming call. This field is 6 characters long with “S0=10” as the default. Typically, the maximum permissible value for this register is 255.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-70 8 Adjustable Make/Break Ratio This field can be of particular importance when using a modem that may be transferable from country to country. The intent of this field is to control the make/break ratios of pulses and DTMF dialing.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids change system-parameters maintenance Page 8-71 8 The following display shows a typical result when change system-parameters maintenance is entered change system-parameters maintenance MAINTENANCE-RELATED SYSTEM PARAMETERS OPERATIONS SUPPORT PARAMETERS Product Identification: First OSS Telephone Number: Second OSS Telephone Number: Alarm Orig
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear audits Page 8-72 8 change system-parameters maintenance Page 3 of 3 MAINTENANCE-RELATED SYSTEM PARAMETERS Modem Connection: external Data Bits: 8 Parity: none Modem Name: intel RTS/CTS Enabled: Asynchronous Data Mode: DTE Auto-Data Speed: Disable Data Compression: Enable Error Control: Misc. Init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear audits Page 8-73 8 Description This command is used to clear the cumulative and/or peak hour’s data that has been collected for each data relation audit. The purpose of this command is to clear old data so that when the "status audits" command is used only data collected since the last "clear audits" command is displayed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear errors Page 8-74 8 Error encountered, can’t complete request Feature Interactions The data cleared by the "clear audits" command is displayed using the "status audits" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear interface Page 8-75 8 Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear interface Page 8-76 8 Synopsis clear interface location Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear isdn-testcall Page 8-77 8 If the cabinet and carrier is invalid for a PPN, the following message is displayed: Invalid port-network specified If the carrier is not a valid carrier, the following message is displayed: Invalid carrier specified If the technician-entered carrier is not active, the following message is displayed: Board in
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear isdn-testcall Page 8-78 8 Synopsis clear isdn-testcall group number/member number Permissions The following default logins may execute this command: system technician, inads, init Examples clear isdn-testcall 80/1 clear isdn-testcall 78/2 Description The clear isdn-testcall command cancels an ISDN-PRI test call if one is currently in
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear isdn-testcall Page 8-79 8 If a trunk group and member is not specified, this message displays: Must specify group/member pair If the specified trunk group is not administered or has no members administered, this message displays: Group not assigned, or group assigned but with no member If the specified trunk group member is not admini
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear link Page 8-80 8 clear link This command will clear a link by performing a reset. Synopsis clear link link-id Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear mst Page 8-81 8 If the link is not administered, the following error message is displayed: Link not administered or not enabled If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear pkt Page 8-82 8 Examples clear mst Description This command is usually used before enabling the trace. It may be used while the trace is enabled to clear unwanted data. Defaults None. Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear pkt Page 8-83 8 Synopsis clear pkt port-network location Permissions The following default logins may execute this command: cust, inads, init. Examples clear pkt port-network 1 Description This command helps resolve problems with the packet bus.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids clear port Page 8-84 8 clear port This command removes the maintenance mark from a port. Synopsis clear port location Permissions The following default logins may execute this command: cust, inads, init, nms. Examples clear port 01c1102 Description This command is used in conjunction with the "mark port" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids copy update-file Page 8-85 8 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following messag
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids copy update-file Page 8-86 8 Description In a Duplex system only, the copy update-file will copy a field update file from the active SPE to the standby SPE. This command is intended to permit the user to recover from situations whereby the standby SPE was not available when a field update ("patch") file was downloaded to the switch.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable administered-connection Page 8-87 8 If the update file is too large to fit on device, the following message is displayed: Update file is too large to fit on device If the checksum of the files is not correct, the following message is displayed: Update file checksum failed If the update is successful the following message is displaye
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable administered-connection Page 8-88 8 Synopsis disable administered-connection [ac number | all] Permissions The following default logins may execute this command: inads, init, system technician, cust, rcust, mis.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable mst Page 8-89 8 Entry out of range If the connection number entered is not administered, the following message is displayed: Identifier not assigned If the administered connection number entered is already disabled, the following message is displayed: Administered connection already disabled If the software data cannot be sent to t
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable mst Page 8-90 8 Examples disable mst Description The disable mst command will disable the message trace. If the trace was not already disabled for some other reason, a GAP marker will be inserted into the trace. The contents are then frozen, and can be viewed via the "list mst" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable suspend-alm-orig Page 8-91 8 Feature Interactions None. disable suspend-alm-orig This command disables one or more active Suspend Alarm Origination entries. Synopsis disable suspend-alm-orig (board location).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable synchronization-switch Page 8-92 8 Output The command returns one of the following messages: 1. If the board specifier is not valid: Board invalid 2. If no entries can be disabled in the Suspend Alarm Origination table: Entry not found; no entries disabled Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable synchronization-switch Page 8-93 8 Defaults No defaults. Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids disable test-number Page 8-94 8 disable test-number This command stops a specified test number from being performed during demand and periodic or scheduled maintenance. Synopsis disable test-number number [ print | schedule ] Permissions The following default logins may execute this command: inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-95 8 Error Messages If the test-number entered is not a valid system test number, the following error message will be displayed: Test number invalid If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the confli
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-96 8 Permissions The following default logins may execute this command: system technician, inads, cust, rcust, bcms, init, browse. Examples display alarms display alarms print display alarms schedule Description The display alarms command brings up a hardware alarm report.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-97 8 System Reboots and the Error and Alarm Logs The system attempts to save the error and alarm logs to the memory card, on the active SPE when any of the following events take place: — The save translation command is executed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-98 8 Parameters print This will cause the report to be printed if a printer is linked to the SAT. schedule When the "schedule" option is specified, the command is validated and then a scheduling form is displayed to allow the technician to schedule execution of the command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-99 8 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the fol
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display alarms Issue 1 April 1997 Page 8-100 From Display alarm records from the time specified by mm/dd/hh/mm, where mm is the month, dd is the day, hh is the hour and mm is the minute. If no "from" date is entered, then no checking is done. This will give the user all the alarms active since a month prior to the current time.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display alarms display alarms Page 8-101 Page 1 of 1 ALARM REPORTS The following options control which alarms will be displayed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display alarms Port: "Enter port number; [cabinet(1-3)]:carrier(A-E):slot(0-20):circuit(01-31)" Category: The category field help is a list of objects.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display alarms Port: "Port invalid" Category: ""xxxxxxxx" is an invalid entry; please press HELP" Extension: "Entry must be all digits" Trunk (group) "Entry must be all digits" Trunk (member) "Entry must be all digits" Issue 1 April 1997 Page 8-103 FORM Output After valid options are entered by the technician, an alarm report is displayed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display alarms Page 8-104 Ack? The columns under the “1” and “2” headings denote if the alarm has been acknowledged by the first and second OSS telephone numbers, respectively. A "y" in this field means that the alarm has been acknowledged. A "n" means that the alarm has not been acknowledged.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display cabinet Page 8-105 display cabinet display cabinet UU [print | schedule] The display cabinet command displays the port network number, type, layout, room, floor, building, and carriers for the specified cabinet.Output CABINET Description Cabinet The administered number of the cabinet.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display cabinet Issue 1 April 1997 Page 8-106 The following display shows a typical result when display cabinet 1 is entered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Issue 1 April 1997 Page 8-107 display communication-interface display communication-interface hop-channels | links | processor-channels [print | schedule] The display communication-interface command displays three different forms depending on the object specified by the user. See also status link for more details.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Page 8-108 Output for Hop-channels qualifier Link/Channel A Identifies the first of the two link/channels joined by the hop channel. Links range from 1 to 16, channels from 1 to 64.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Issue 1 April 1997 Page 8-109 Establish Connection This field indicates whether the local switch is responsible for any part of call set-up with the far-end data module. If the physical link is through a pair of data modules, each switch terminating the link must set up a connection to its PDM/TDM.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Page 8-110 The following display shows a typical result when display communication-interface links is entered. display communication-interface links SPE A INTERFACE LINKS Link 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: Enabled y n y n n n n n n n n n n n n n X.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display communication-interface Page 8-111 Output for Processor-Channel Object Proc Chan The Processor Channel denotes one of the processor channels on the processor link. With this link/logical channel pair and the one specified in the interface link and interface channel field, a network channel to a remote machine is specified.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display disabled-tests Page 8-112 display disabled-tests display disabled-tests [print | schedule] The display disabled-tests command displays the numbers off all maintenance tests that have been disabled by INADS. These tests will not be available for background or demand testing.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-113 Examples display errors display errors print display errors schedule display errors high-resolution print Description The display errors command brings up an error report. This screen allows the technician various different options to select which errors will be displayed on the hardware error report.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-114 NOTE: If there are SYSTEM errors in the Error Log, use display initcauses to obtain additional information. Information that could not be logged during a system reset may be found here. Defaults All errors will be displayed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-115 press CANCEL to abort or NEXT PAGE for next page If the user is not viewing the first page of alarms/errors, is not currently viewing a page as a result of pressing the PREV PAGE key, and there are no remaining entries to display, the help message will be: press CANCEL to abort, NEXT PAGE to complete, or PREV PAGE f
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-116 From Display only error records from the time specified by dd/hh/mm, where dd is the day, hh is the hour and mm is the minute. The default is the earliest time of the existing error records in the log.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-117 display errors Page 1 of ERROR REPORT The following options control which errors will be displayed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-118 Board Number: "Enter 5 character board number; cabinet(1-3):carrier(A-E):slot(0-20)" Port: "Enter port number; [cabinet(1-3)]:carrier(A-E):slot(0-20):circuit(01-31)" Category: The category field help is a list of objects.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Category Issue 1 April 1997 Page 8-119 Maintenance Objects mnt-test M/T-DIG, M/T-PKT, M/T-BD modem MODEM-PT, MODEM-BD netcon SW-CTL, DATA-CHL, DATA-BD, DATA-CON pkt PKT-BUS, PKT-CTRL M/T-PKT pkt-ctrl PKT-CTRL pms/jrnl PMS-LINK, JRNL-LNK procr PROCR, PR_MAINT quick-st MO_AN_STA, MO_DIG_STA, MO_SCS_STA, MO_MET_STA, MO_PD_ MODULE,
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Category Issue 1 April 1997 Page 8-120 Maintenance Objects trkcrk CO-TRK, DID-TRK, AUX-TRK, TIE-TRK, TIE-DS1, CO-DS1, DID-DS1, IDSN-TRK, ISDN-LNK trunks CO-TRK, DID-TRK, AUX-TRK, TIE-TRK, TIE-DS1, CO-DS1, DID-DS1, ISDN-TRK, ISDN-LNK, PE-BCHL, WAE-PORT wide-band PE-BCHL, WAE-PORT Extension: "Enter assigned extension" Trunk (group) "Ent
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-121 FORM Output After valid options are entered by the technician, a hardware error report is displayed. The data displayed on this form will be: Port The location of the maintenance object. For installed circuit packs, the location is displayed as "cabinet-carrier-[slot]-[circuit].
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Issue 1 April 1997 Page 8-122 Last Occur The month, day, hour, and minute (and second if the high-resolution command line option is used) of the most recent error. Note: if the system is unable to retrieve the time of day when the error occurred, a ‘dummy’ date will be stamped in the log so as to distinguish it from reliable data.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display errors Page 8-123 Example of Error Log Display without the High-Resolution Command Line Option For the following output example, the Enter key was pressed immediately after entering the display errors command without the "high-resolution" command line option.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display events Issue 1 April 1997 Page 8-124 Feature Interactions None. display events display events [print] A vector event is the occurrence of something unexpected during a vector-routed call due to resource exhaustion or faulty vector programming. (For example, route-step failures are typically due to the programming of an invalid extension.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display events Page 8-125 Output See DEFINITY Communications System Generic 3 Call Vectoring and Expert Agent Selection (EAS) Guide, 555-230-520, for more information on how to interpret this report. In particular, the Event Data 2 field will be associated with possible causes and repair strategies for the event.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Page 8-126 The following example shows a typical vector event report.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 April 1997 Page 8-127 The history of the last 16 restarts performed by the system will be recorded to the initcauses buffer in chronological order. This buffer will fill an entire screen with information if it is completely full.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 April 1997 Page 8-128 Output Cause The cause field indicates the reason for the restart. ■ Active Down: (high or critical reliability system only) The Active SPE went into SPE Down mode. The Duplication Interface initiated an SPE-interchange to the Standby SPE.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 April 1997 Page 8-129 ■ LMM Request: A sanity time-out was requested by the LMM firmware. The three processor circuit pack LEDs blink until the sanity timer goes off. The LMM requests a restart like this when it gets into trouble, usually with memory.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Issue 1 April 1997 Page 8-130 ■ SPE-Select Lead Change: (High or Critical Reliability System only) The system could not determine why the SPE changed its status from Active or Standby. However, this change usually indicates a transition from Active to Standby.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display initcauses Action Escalated Page 8-131 ■ LMM Put Fail: This initcause occurs when the LMM has failed to place the request for initcause message in the DPR. This could occur if the MTP does not respond to the DPR handshake. Level of Restart: Warm (escalation turned on).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display memory-configuration Page 8-132 Carrier The "carrier" statement indicates the carrier on which the recovery was performed (possible values are 1A and 1B). In most cases, this "carrier" is the Active SPE carrier when the restart occurs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display memory-configuration Issue 1 April 1997 Page 8-133 Permissions The following default logins may execute this command: browse, system technician, cust, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display memory-configuration Issue 1 April 1997 Page 8-134 Error Messages If “display memory-configuration” is executed, the following error message will appear on the SAT status line: “memory-configuration” is an invalid entry; please press HELP If ““display memory-configuration long” is executed on a simplex system, the following error message will appear on
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display port Issue 1 April 1997 Page 8-135 The following output example is for the display memory command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display port Issue 1 April 1997 Page 8-136 Examples display port 1c0801 display port 1c0802 print display port 2c1504 schedule Description The display port command displays the port location, the equipment connected to the port, and the means by which the port can be identified (e.g. an extension number, the trunk group and member, etc.).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display synchronization Page 8-137 If the port location is not administered, the following message is displayed: Identifier not assigned If the specified port location is out of range, the following message is displayed: Port/Board location invalid If during the execution of a command a resource problem occurs that requires the user to re
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display synchronization Page 8-138 Synopsis display synchronization [ print | schedule ] Permissions The following default logins may execute this command: system technician, inads, cust, rcust, bcms, init, browse.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display synchronization Issue 1 April 1997 Page 8-139 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, the
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance display synchronization Page 8-140 Page 1 of 2 SYNCHRONIZATION SOURCE (DS1 circuit pack location) Stratum: 4 Primary: Secondary: DS1 CIRCUIT PACKS Location 02B10 D92D1 02B11 d92D1 01C10 D92D1 01C11 D92D1 Name Slip ds1 2b10 n ds1 2b11 n ds1 1c10 n ds1 1c11 n Location Name Slip NOTE: TN722B DS1
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 April 1997 Page 8-141 Permissions Logins with the following service levels may execute this command: craft, inads, init, super-user, or logins with Maintain Switch Circuit Packs permissions enabled.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 April 1997 Page 8-142 Output An input form is displayed with the following fields. Defaults for data entry fields are listed in parentheses. Product Identification This is a 10-digit number starting with 1 that identifies the switch to an Operations Support System (OSS), for example, INADS.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 April 1997 Page 8-143 Cleared Alarm Notification Enables the switch to originate a call to the OSS and send an alarm resolution message whenever all previously reported Major and Minor alarms are resolved. Alarm Origination must be activated in order for Cleared Alarm Notification to work.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Packet Bus Activated Issue 1 April 1997 Page 8-144 Enables the system Packet Bus. If this field is set to ‘‘yes'', then maintenance software assumes that there is a Packet Control circuit pack installed in the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 April 1997 Page 8-145 Save Translation This field indicates on which days translation data in memory will automatically be saved to the Mass Storage System disk and/or tape devices during scheduled maintenance. The save operation is first made to disk, followed by a disk backup to tape.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 April 1997 Page 8-146 Minimum Threshold for CPTRs When the number of call progress tone receivers in service falls below this number (2 to 100), a WARNING alarm is raised against TTR-LEV. These are also known as general purpose tone detectors (GPTDs).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance DSO Loop-Around Test Call Extension Issue 1 April 1997 Page 8-147 This field contains the extension number for the test call extension number. This test extension number will be used to establish a loop-around connection on the selected trunk.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance SPE Optional Boards: Issue 1 April 1997 Page 8-148 No. of Parties to Be Conferenced Enter Digit 3 2 4 3 5 4 6 5 7 6 These fields indicate whether a Disk circuit pack is present in the system, and which Packet Interface slots are administered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Issue 1 April 1997 Page 8-149 RTS/CTS Enabled This field will inform the modem that communication with the data source UART will be driven with RTS/CTS flow control. This field is 6 characters long with a default of “\Q3”. This field is case in-sensitive; however, the default will be in upper case.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance Auto-Answer Ring Count Issue 1 April 1997 Page 8-150 This field controls the number of rings required before the modem will automatically answer an incoming call. This field is 6 characters long with “S0=10” as the default. Typically, the maximum permissible value for this register is 255.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display system-parameters maintenance No Answer Time-Out Page 8-151 Most off-the-shelf external modems provide a timer that abandons any outbound data call after a predetermined interval. Some modems provide for this timer to be disabled, thus allowing an outbound call to ring indefinitely.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display time display system-parameters maintenance Page 8-152 Page 2 of 3 MAINTENANCE-RELATED SYSTEM PARAMETERS MAINTENANCE THRESHOLDS ( Before Notification ) Minimum Threshold for TTRs: 4 Minimum Threshold for CPTRs: 1 Minimum Threshold for Call Classifier Ports: _ TERMINATING TRUNK TRANSMISSION TEST (Extension) Test Type 100: Test Type
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids display time Page 8-153 Synopsis display time [ print | schedule ] Permissions The following default logins may execute this command: system technician, inads, cust, init, browse. Examples display time display time print display time schedule Description The display time command will bring up the time form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids download update-file Page 8-154 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids download update-file Page 8-155 Synopsis download update-file Permissions The following default logins may execute this command: inads and init. Examples download update-file Description The update file is transferred to the switch asynchronously from either an INADS host or a personnel computer (PC) using the XMODEM protocol.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids download update-file Page 8-156 In a High or Critical Reliability System, the connection to the INADS host computer may be dropped (by the INADS side) but the process of copying the patch file to the standby processor continues. The standby is placed in maintenance mode and a call placed between active and standby via the data channels.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids download update-file Page 8-157 If an update file which is created for a different system (i.e.,.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids download update-file Issue 1 April 1997 Page 8-158 Reliability System. If the test detects a difference, a minor, off-board alarm is generated. When checking the software, the test compares the memory resident software version and patch identifier.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids download update-file Issue 1 April 1997 Page 8-159 Error on Application of the Patch A patch may not have been applied for the following reasons: 1. The memory card was write-protected. Remove this protection and issue a reset system x command 2. The patch identifiers were inconsistent.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable administered-connection Issue 1 April 1997 Page 8-160 until manually initiated steps are taken. Use the list config software command to determine the status of the vintages, patch identifiers and patch file data on both the active and standby processor. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable administered-connection Issue 1 April 1997 Page 8-161 administered connections without interference from other maintenance processing. This commands restarts the processing of in-line errors for all or the selected administered connection. Defaults None. Parameters ac number The number of the administered connection being enabled.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable mst Issue 1 April 1997 Page 8-162 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear and then resubmit Output After the user has entered the command and the command is successful, the following message a
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable suspend-alm-orig Issue 1 April 1997 Page 8-163 Help Messages If you press Help after entering "enable mst", the following message displays: Entry is not required Error Messages If the command conflicts with another currently executing command, a message displays the login ID of the conflicting user and the conflicting command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable suspend-alm-orig Page 8-164 On the command line, specify a time-out duration between one and 72 hours. The “off-board-only” keyword is optional; if the keyword is not specified, the entry suspends Alarm Origination for both on-and off-board alarms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable synchronization-switch Issue 1 April 1997 Page 8-165 Output The command returns one of the following messages: 1. If the time-out duration is not between one and 72: XX is an invalid identifier; please press HELP 2. If the port or board specifier is not valid: Port/Board invalid 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable synchronization-switch Issue 1 April 1997 Page 8-166 Defaults No defaults. Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids enable test-number Issue 1 April 1997 Page 8-167 enable test-number This command enables a previously disabled test number. Synopsis enable test-number number Permissions The following default logins may execute this command: system technician, inads, init.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids format card-mem Page 8-168 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following messag
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids format card-mem Issue 1 April 1997 Page 8-169 Description The maintenance command, “format card-mem” will erase and format the memory card for translations announcements, coredump, and firmware. Defaults No defaults. Parameters translation If specified, this parameter will erase and format the memory card for translations only.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids get vector Issue 1 April 1997 Page 8-170 Output The following output example is for the format card-mem command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids get vector Issue 1 April 1997 Page 8-171 Examples get vector get vector print get vector long get vector long print Description The get vector command displays the vector and the Switch Processing Element (SPE) used for a core dump of memory to tape or memory card.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids get vector Page 8-172 If all of the available maintenance resources are currently in use, the following message is displayed: All maintenance resources busy; try again later Output Core Dump Vector The condition(s) which cause(s) a core dump to a tape drive or memory card are represented by a hexadecimal value.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list configuration Issue 1 April 1997 Page 8-173 Set Vector Command Option The user specified SPE prior to the core dump. For simplex SPE systems this field will always be "spe-active" unless the vector is cleared or not set. For duplex SPE systems the field will be either "spe-active" or "spe-standby" unless the vector is cleared or not set.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list configuration Page 8-174 NOTE: The list configuration software-version command is discussed separately under its own heading.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list configuration ■ ■ ■ ■ ■ Issue 1 April 1997 Page 8-175 Code — The TN or UN code and suffix of the circuit packs are displayed. Vintage 00000000-065535 KKKKKK— The vintage number of the circuit pack. no board — The circuit pack is administered but not physically installed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-176 The following display shows a typical result when list configuration all is entered. .
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Issue 1 April 1997 Page 8-177 ■ Software version numbers and compatibility indexes of the software load modules stored in system memory (RAM) and on the Mass Storage System devices (tape). ■ The dates and times when translation and announcement data were last saved to the MSS.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-178 SOFTWARE VERSION Section This section at the bottom of page 1 of the output form displays information related to the current software-load module stored in memory and in the MSS. Memory Resident Version number of the RAM-resident load module.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Issue 1 April 1997 Page 8-179 ANNOUNCEMENT DATE Section This section displays information related to the announcement files. Information is displayed for the memory resident copy as well as the corresponding MSS file. Mem Card Resident The last date and time that announcement data was saved to the memory card.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-180 1. none in memory No update has been applied to memory. 2. immediate partially applied An error condition that is valid only when an update that is in the process of being applied fails.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-181 The following display shows a typical result when list configuration software-version is entered.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list config software-version Page 8-182 list configuration software-version Page 1 SOFTWARE VERSIONS SPE-A UPDATE FILE Creation (GMT) Date: Old Version Tape: Old Identifier Tape: New Identifier Tape: Update State: SPE-B 4:17 pm FRI NOV 3,1995 G3V4i.03.0.044.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list disabled-mos Page 8-183 list disabled-mos SOFTWARE VERSIONS SPE-A SPE-B COMPATIBILITY INDEX Memory Resident: 8.3 Tape Resident: 8.3 Disk Resident: 8.3 This command displays all the MOs that have been maintenance disabled in the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list disabled-mos Issue 1 April 1997 Page 8-184 Parameters print This will cause the report to be printed if a printer is linked to the SAT. schedule When the "schedule" option is specified, the command is validated and then a scheduling form is displayed to allow the technician to schedule execution of the command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list history Issue 1 April 1997 Page 8-185 list disabled-MOs DISABLED MAINTENANCE OBJECT INFORMATION Maintenance Name ALL DIG-LINE Location 02A1203 Status Enabled Disabled Command successfully completed Feature Interactions None. list history This command generates a log listing of the most recent "data affecting" administration and maintenance commands.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list history Issue 1 April 1997 Page 8-186 commands affect state information. For example, "change station" would be classed as a data command, whereas "display station" would not. All information in the transaction log is saved on tape as translation data when the "save translation" command is performed (LIFO order).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list history Port Number Board Page 8-187 List History Display 0 - 30 EPN Maintenance Board Port MAINT 31 - 40 System Access Port SYS-PORT 41 Maintenance Board Port SYSAM-LCL 42 Remote Maintenance Board Port SYSAM-RMT Login The login of the user performing the data command; for example "system technician.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list isdn-testcall Page 8-188 The following output is for the list history command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list isdn-testcall Issue 1 April 1997 Page 8-189 Synopsis list isdn-testcall [ schedule | print ] Permissions The following logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list isdn-testcall Issue 1 April 1997 Page 8-190 Help Messages If the system technician presses help after entering "list isdn-testcall" the following message will be displayed: [’print’ or ’schedule’] Error Messages If the software data cannot be sent to the SAT, the following message will be displayed: Error encountered, can’t complete request.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list marked-ports Issue 1 April 1997 Page 8-191 list marked-ports This command lists all the ports that have been marked unusable. Synopsis list marked-ports [ print | schedule ] Permissions The following default logins may execute this command: bcms, browse, system technician, cust, inads, init, rcust.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list marked-ports Page 8-192 Help Messages If the system technician presses help after entering "list marked-ports" the following message will be displayed: [’print’ or ’schedule’] Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list measurements Issue 1 April 1997 Page 8-193 list measurements This command lists reports summarizing measurements associated with DS1 board. The list measurements command has many more options than those that are documented here. Only those options dealing with DS1 board are documented below.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list measurements Issue 1 April 1997 Page 8-194 Parameters ds1_location The physical location of a DS1 circuit pack entered as cabinet-carrier-slot. print This will cause the report to be printed if a printer is linked to the MGR1 terminal.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list measurements Issue 1 April 1997 Page 8-195 Cannot get time from system clock Output The following field descriptions pertain to the summary reports accessed by the "list measurements ds1 summary" command. Counted Since: The start time and date when the associated measurement counters were cleared or the DS1 circuit pack was administered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list measurements Issue 1 April 1997 Page 8-196 Worst_ 15-Min_ Interval The date(Date), end time(Time), and error count (Count; from 0 to 900 in increments of four) of the 15-minute interval in the previous 24-hour period that contains the maximum value for each of the four error categories (errored seconds, bursty errored seconds, severely errored seconds, a
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-197 list measurements ds1 summary 2a19 Switch Name: Date: 1:25 pm SPE A THU APR 16, 1992 DS-1 Link Performance Measurements Summary Report Counted Since: 1:20 pm THU APR 16, 1992 Number of Seconds Elapsed Into Current 15-min Interval: 323 Total of Valid 15-min Intervals in Past 24-hr Period: 0 Total of Current Worst_15-Mi
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-198 Permissions The following logins may execute this command: inads, init. Examples list mst continuous list mst continuous auto-page list mst LIFO list mst from 222 count 7 Description This command is used to display the messages in the trace buffer.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-199 auto-page The screen will automatically page when full. When used in combination with "continuous" this provides a nice way to "watch" the trace as messages arrive. schedule This parameter will allow access to the system printer feature. The "continuous" option may not be combined with this option.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-200 For the following output example, assume that the command that was entered was "list mst", and that timestamps were enabled via the "change mst" command. list mst MST DATA Number Date/Time 1 12/21/90 14:30:21.220 Type 62 2 3 4 5 14:30:22.420 14:30:23.420 14:30:25.420 14:30:25.820 60 60 60 60 6 7 8 14:30:28.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Table 8-2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-202 Summary of MST Message Types — Continued Table 8-2. Message Type Encode Description 0xA0 X.25 Outgoing application data message 0xA1 X.25 Incoming application data message 0xA2 X.25 Application error message 0xB0 X.25 Outgoing session layer control message 0xB1 X.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Page 8-203 Version 1 ( default) displays a blank in the version field which is immediately after the MST message type field. Subsequent versions display the version number after the MST message type field and are connected with a ’-’. For example: Version 2 of the X.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-204 Message format: Message[1-4] = cid (defined in $BASEPJ/hdrs/capro.h) Message[5-6] = event Message[7+] = auxiliary data (based on event) Events are defined in $BASEPJ/hdrs/evnt_defs.h.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-205 0x23 - MT_IMT (miscellaneous IMT hooks) This message type is for miscellaneous IMT hooks. The only sub-type currently available is for a debug button (dbut). The button number is provided in the debug button MST message so that more than one button can be administered (through IMT) to convey different meanings.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-206 serv_d (other serv_d messages): Message[1-4] = user identifier Message[5-6] = hook identifier (defined in $BASEPJ/hdrs/mstencode.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Message[7] = message length Message[8] = angel id Message[9+] = standard CCMS message Issue 1 April 1997 Page 8-207 Packet (D92) Message type: 0x32 uplink Message format: Message[1-4] = user identifier Message[5-6] = hook identifier (defined in $BASEPJ/hdrs/mstencode.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-208 traced. The body which is a real ASAI message (except for Level 2 Primitives) follows the qualifier. When the display is administered for abbreviated format, the body contains only the initial part of the ASAI message (all information in beginning of message up to and including the Q.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst R3: Message[7-10] = Link ID Message[11] = Uplink encode 0x01 - ASAI Link State 0x02 - TEI Management Message 0x03 - XID Message Message[12] = ASAI Link State: 0x00 - the link has gone down 0x01 - the link has come up 0x02 - the link id has changed 0x03 - the link has gone hyperactive 0x04 - the link has recovered 0x05 - the audit recovery stim 0x0
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-210 NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0x.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-211 NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0xff 0xff 0x.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst 0x52 - ASAI maintenance uplink Message[1] = Port Network Number of ASAI port Message[2] = Reserved Message[3] = Carrier Address of ASAI port Message[4] = Port number of ASAI port Message[5] =0 Message[6+] = standard or abbreviated ASAI message format 0x53 - ASAI maintenance downlink Message[1] = Port Network Number of ASAI port Message[2]
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Message[6+] Issue 1 April 1997 Page 8-213 = standard or abbreviated ASAI message format NOTE: An unrecognized message displayed in abbreviated format may be missing information (such as cause) because the message was not able to be parsed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst 6 - value query 7 - request feature Message[6+] = standard or abbreviated ASAI message format 0x57 - ASAI Association downlink Message[1] = Port Network Number of ASAI port Message[2] = Reserved Message[3] = Carrier Address of ASAI port Message[4] = Port number of ASAI port Message[5] = association type Message[6+] = standard or abbreviate
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-215 ISDN 0x60 - ISDN PRI uplink Message[1] = Port Network Number of D-channel port Message[2] = Reserved Message[3] = Carrier Address of D-channel port Message[4] = Port number of D-channel port Message[5+] = standard ISDNPRI format NOTE: In abbreviated format, the header of the Q.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-216 0x64 - ISDN BRI uplink Message[1] = Port Network Number of BRI port Message[2] = Reserved Message[3] = Carrier Address of BRI port Message[4] = Port number of BRI port Message[5] = SAPI Message[6] = TEI R1: Message[7,8] = Link ID Message[9+] = standard ISDNBRI format R3: Message[7-10] = Link ID Message[1
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-217 R3: Message[7-10] = Link ID Message[11+] = standard ISDNBRI format NOTE: In abbreviated format, the header of the Q.931 message, the cause IE (if present) and the channel id IE (if present) are the only IEs present.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Message[10] = R1/R3 Link States: 0x00 - the link has gone down 0x01 - the link has come up 0x02 - the link id has changed 0x03 - the link has gone hyperactive 0x04 - the link has recovered 0x05 - the audit recovery stim 0x06 - the link has been reset 0x07 - link state hyper (too many SABMEs) disconnect 0x08 - broadcast link audit = R1/R3 TEI Managemen
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-219 0x6A - ISDN BRI level 2 downlink primitive Message[1] = Port Network Number of BRI port Message[2] = Reserved Message[3] = Carrier Address of BRI port Message[4] = Port number of BRI port Message[5] = SAPI Message[6] = TEI R1: Message[7,8] = Link ID NOTE: The Link ID has no meaning for the link establish requ
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-220 NOTE: The Link ID has no meaning for the link establish request, therefore the Link ID field will contain 0xff 0xff 0xff 0x.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Message[3] = Carrier Address of D-channel port Message[4] = Port number of D-channel port Message[5] = change type R1/R3 change types: 0x01 - link establish request 0x02 - link release request 0x6E - ISDN PRI Unrecognized Messages Message[1] = Port Network Number of D-channel port Message[2] = Reserved Message[3] = Carrier Address of D-chan
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-222 0x01 - outgoing ISDN 0x02 - incoming ISDN Message[10+] = standard ISDNBRI format R3: Message[7-10] = Link ID Message[11] = type of failure Types of failure: 0x01 - outgoing ISDN 0x02 - incoming ISDN NOTE: In abbreviated format, the header of the Q.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Maintenance Commands and Trouble-Clearing Aids list mst 8 Issue 1 April 1997 Page 8-223 0x72 - Time changed while trace enabled Message[1] = 0x00 Message[2] = timestamp indication timestamp indication: 0x00 - MST timestamp is old time 0x01 - MST timestamp is new time X.25 Application Data The processor channel number is the R1/R3 term, and R2 calls it the port number.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-224 Application Control 0xA2 - X.25 application error or notification NOTE: The ’X.25 application error message’ category contains notifications as well as errors. 0xA2, 0xF0 and 0xF2 messages will be turned on by responding ’y’ to the ’Application Errors?’ field.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst 0xB0 - X.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Maintenance Commands and Trouble-Clearing Aids list mst 8 Issue 1 April 1997 Page 8-226 0xCF - message confirmation This confirmation is X.25 far end confirmation.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst 0x01 - Performed Requested Reset of Logical Channel 0x06 - Resetting Logical Channel 0x08 - processor channel connected 0x09 - processor channel disconnected Link Control 0xD2 - link control Message[1] = interface link number Message[2] = message event R1 Message events: 0x00 - Busy Out Link 0x01 - Release Busied Out Link 0x0A - Level 3 Restarting
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst 0x00 - ST2(session connect) 0x01 - ST3(retransmission) Message[3] = countdown from A1 0x02 - ST4(resynchronization) No count 0x03 - ABT1(abort session 1) Message[3] = protocol machine state where timeout occurred 0x04 - ABT2(abort session 2) Message[3] = protocol machine state where timeout occurred 0x05 - State Timer Message[3] = protocol machi
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list mst Issue 1 April 1997 Page 8-229 X.25 Errors 0xF0 - X.25 Error Message (Outgoing Message Lost) Note that 0xA2, 0xF0 and 0xF2 messages will be turned on by responding ’y’ to the ’Application Errors?’ field.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list suspend-alm-orig Issue 1 April 1997 Page 8-230 0xF1 - Unrecognized X.25 Messages Message[1] = processor channel number Message[2] = Failure type Message[3+] = session message Failure types: 0x00 - Reserved 0x01 - Unknown session layer message type 0x02 - unrecognized control message 0xF2 - BX.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Issue 1 April 1997 Page 8-231 Parameters Print This option causes the report to be printed if a printer is linked to the SAT. Schedule When the schedule option is specified, the command validates and a schedule form displays to allow the technician to schedule execution of the command at a specified time.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Issue 1 April 1997 Page 8-232 Synopsis list testcalls detail [ grp group number to-grp group number mem member number to-mem member number | port location ] [ result result identifier | not-result result identifier ] count count number [ print | schedule ] list testcalls summary grp group number to-grp group number count count number [ print | s
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Issue 1 April 1997 Page 8-233 Description The list testcalls command is used to examine ATMS trunk measurements. The ATMS is a feature which allows the voice and data trunk facilities to be measured for satisfactory transmission performance.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Page 8-234 to-mem member number This option is used to specify that measurements for all trunk group members from 1 to the specified "to-mem" trunk group member are displayed. When used with the "mem" option, this option is the ending trunk group member in a range of user specified trunk group members.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Issue 1 April 1997 Page 8-235 Error Messages If there are no records in the measurements database, the following message is displayed: No data in the system to list If an invalid identifier is entered, the following message is displayed: "identifier" is an invalid entry; please press HELP If an invalid count identifier is entered, the followin
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Issue 1 April 1997 Page 8-236 DETAIL REPORT Output Group The trunk group number selected. Type The trunk group type. Vendor The vendor of this trunk group. TTL Type The kind of test line for this trunk group. Threshold Values The list of marginal and unacceptable threshold values defined on the trunk group form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids list testcalls Page 8-237 SRL-LO Singing return loss from 0 to 40 dB between the sum of the circuit (repeater) gains and the sum of the circuit losses. SRL-LO occurs most often in the frequency range of 200 to 500 Hz.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids mark port Page 8-238 SUMMARY REPORT Output Trk Grp Num The trunk group number which is being summarized. Only outgoing or two-way analog trunks will be listed. Num Of Trks The total number of members per trunk group. Last Test Date The date of the oldest measurement in the trunk group.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids mark port Issue 1 April 1997 Page 8-239 Synopsis mark port location Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor bcms Issue 1 April 1997 Page 8-240 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the follo
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-241 Description The monitor bcms command displays output for agents and splits summarizing the bcms condition. This on-line status report is automatically updated every 30 seconds (or by pressing the UPDATE key) until the command is canceled by pressing the CANCEL key.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-242 Enter a measured split or skill number(1-99), [’print’] Or press CANCEL to cancel the command Error Messages If the split or skill number entered is non numeric, not administered, or invalid in any other way, the following message is displayed: Invalid split number If the split or skill number entered is not measur
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-243 AVAIL AGENT The number of agents in this split currently available to receive an Automatic Call Distribution (ACD) call from this split. This field is real-time status data. # ABAND The number of calls that have abandoned during the current period. This field is measurement data.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-244 The following output fields are for the "monitor bcms split" command: Split: The number of the split requested. This field is translation data. Split Name: The name of the split requested. If no name exists the split extension is displayed in the form "EXT xxxxx". This field is translation data.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor bcms Page 8-245 AGENT The name of the agent associated with the extension. If no name exists this field will be left blank. This field is translation data. EXT The extension of the agent. This field is translation data. STATE The current state of the agent for this split.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor health Issue 1 April 1997 Page 8-246 monitor health This command displays one screen page of output summarizing the overall condition of the system. Synopsis monitor health Permissions The following default logins may execute this command: system technician, inads, cust, init, nms, browse.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor health Issue 1 April 1997 Page 8-247 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output Major The number of logged major alarms is displayed as a number ranging from 0 to 200.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor health Issue 1 April 1997 Page 8-248 Idle Idle indicates the proportion of the CPU which is currently available for use. This percentage is rounded to the nearest integer, therefore a percentage of 0 means that the occupancy is less than one half of a percent (e.g. an occupancy of 89.6% would be displayed as 90%).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Maintenance Commands and Trouble-Clearing Aids monitor health 8 Issue 1 April 1997 Page 8-249 Mn The individual number of minor alarms associated with the cabinet is indicated. An asterisk is used to fill the field when the number exceeds 99. Wn The individual number of associated with the cabinet is indicated. An asterisk is used to fill the field when the number exceeds 99.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor security-violations Issue 1 April 1997 Page 8-250 monitor security-violations This command provides an audit trail of security infractions Synopsis monitor security-violations print Permissions The following default logins may execute this command: init, inads, system technician, cust, rcust, bcms, browse.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor security-violations Page 8-251 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-252 Date The date of the logged security violation given as MM/DD where MM is the month and DD is the day of the invalid access attempt. Time The time of the logged security violation given as HH:MM where HH is the hour and MM is the minute of the invalid access attempt. TG No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Issue 1 April 1997 Page 8-253 Permissions The following default logins may execute this command: system technician, inads, cust, init, nms, browse.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-254 Parameters view1 This specifies a form that will include the attendant status, the maintenance status, the last hour’s measurement of trunk groups, hunt groups, and the attendant group, and finally, the time of day. view2 This specifies a form that will display a subset of the view1 form entries.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Issue 1 April 1997 Page 8-255 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output The following output fields are for the "monitor system view1" and "monitor system view2" commands.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-256 %Out blkg: The ratio of outgoing calls that are not carried (due to overload conditions) on a trunk group to the outgoing calls offered. % Time ATB: The percentage of time within the polling interval that all trunks in the trunk group were unavailable for use.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-257 For the following output example, the command monitor system view2 was entered. monitor system view2 ATTENDANT STATUS Console no.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Issue 1 April 1997 Page 8-258 Max_callrate This field represents the maximum call rate which has been hit during the time since the last hour has passed. If, for example, at 20 minutes past 12:00 this command is executed, this field will represent the maximum call rate obtained during the past 20 minutes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor system Page 8-259 fts_total This field indicates the total number of fiber time slots. This field gets it’s value from the fiber time slots count field discussed above every 100 seconds. It represents the total number of fiber time slots requested since the top of the last hour and is real-time status data.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor traffic Time Slot Status Bus Status Pnn Bus State *Idle Count Pnn Bus State 10 0 Maint 0 10 0 Avail 10 1 Normal 233 10 1 Avail 10 0 Maint 0 22 0 Avail 10 1 Normal 233 22 1 Avail 22 0 Maint 0 1 0 Avail 22 1 Normal 233 1 1 Avail 22 0 Maint 0 22 1 Normal 233 *Callrate: 20 1 0 Maint 0 *Interval: 60 1 1 Normal 233 *Max_callrate:45 1 0 Maint 0 *Next_hour: 70
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor traffic Page 8-261 Description The monitor traffic command gives an instant picture of the load on various trunk and hunt groups in terms of number of calls waiting to be serviced, and the time the oldest call in the group has been awaiting service. Defaults No defaults.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor traffic Page 8-262 Output # Group number for the trunk or hunt group. S The size (number of members administered) of each trunk or hunt group. A The number of members in a group that are active on a call. This does not include members which have been busied out. Q The length of the queue administered for a group.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor trunk Page 8-263 monitor traffic trunk-groups # 1 2 9 65 99 S 15 22 31 5 12 A 10 21 12 5 0 Q 0 10 20 10 0 (#: Group; TRUNK GROUP STATUS 22:49 SAT DEC 311988 W # S A Q W # S A Q W # S A Q 0 10 0 8 0 S: Grp Size; A: Active Members; Q: Q Length; W W: Calls Waiting) Feature Interactions None.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor trunk Page 8-264 Defaults The member number defaults to 1 if a group is specified without a member. Parameters group The group number is an administered number associated with each trunk group. The valid range is 1 - 99. If a group number is entered without a member number, member number defaults to 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids monitor trunk Issue 1 April 1997 Page 8-265 Output Trunk Group/Member The trunk group number and group member number. Valid identifiers are 1-99/1-99. Port The port location (cabinet-carrier-slot-circuit) of the trunk.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids recycle carrier Issue 1 April 1997 Page 8-266 recycle carrier This command recycles power on a carrier. Synopsis recycle carrier location Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids recycle carrier Issue 1 April 1997 Page 8-267 Help Messages If the system technician presses HELP after entering "recycle carrier" on a simplex SPE system, the following message will be displayed: Enter [cabinet(1-3)];carrier(B-E) If the system technician presses HELP after entering "recycle carrier" on a duplex SPE system, the following message will be displ
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids refresh spe-standby Page 8-268 Port The port address (cabinet-carrier) of the maintenance object that is being tested. For this maintenance object, only the cabinet and carrier values are displayed. Maintenance Name The maintenance name will always be CARR-POW. Alt. Name Not applicable. Test Number The test number will always be 126.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids refresh spe-standby Issue 1 April 1997 Page 8-269 Synopsis refresh spe-standby Permissions The following default logins may execute this command: system technician, inads, init. Examples refresh spe-standby Description The refresh spe-standby command is used to immediately put the Standby SPE into Standby Mode.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids refresh spe-standby Issue 1 April 1997 Page 8-270 Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release access-endpoint Issue 1 April 1997 Page 8-271 If the standby is currently entering maintenance mode, then the following will be displayed: Cannot interrupt Standby SPE while entering maintenance mode; please try later If the standby is busy with another task, then the following will be displayed: Standby SPE not available; for information use "status s
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release access-endpoint Issue 1 April 1997 Page 8-272 Defaults No defaults. Parameters extension An extension number associated with the desired access endpoint. The number of digits in an extension is determined by the dial-plan.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release access-endpoint Issue 1 April 1997 Page 8-273 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being released.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release board Issue 1 April 1997 Page 8-274 release board This command will release each maintenance object on the specified board. Synopsis release board location Permissions The following default logins may execute this command: system technician, inads, init, nms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release board Issue 1 April 1997 Page 8-275 Error Messages If the format of the board location is incorrect, the following error message will be displayed: Port/Board invalid If the EPN on which the board resides is not available, the following message will be displayed: EPN is not available If a board is not inserted in the specified location, the following m
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release cdr-link Issue 1 April 1997 Page 8-276 Output Port The port address (cabinet-carrier-slot) of the maintenance object that is being released. Maintenance Name The type of maintenance object that is being released. Alt. Name The alternate means of identifying the maintenance object.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release cdr-link Issue 1 April 1997 Page 8-277 Synopsis release cdr-link link-id Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release cdr-link Issue 1 April 1997 Page 8-278 Error Messages If the cdr-link is not administered, then the following message will be displayed: Link not administered If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release data-module Issue 1 April 1997 Page 8-279 Feature Interactions None. release data-module This command will release a system technician-specified data module or data channel. Synopsis release data-module extension Permissions The following default logins may execute this command: system technician, inads, cust, init, nms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release data-module Issue 1 April 1997 Page 8-280 Error Messages If the length or format of the extension is incorrect, the following error message will be displayed: Extension invalid If the specified extension is not administered, then the following message will be displayed: Extension not assigned If the specified extension is not a data module or a data ch
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release journal-printer Page 8-281 Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out or released, or the number of the data channel. Maintenance Name The type of maintenance object that is being busied out or released. Alt.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release journal-printer Issue 1 April 1997 Page 8-282 Permissions The following default logins may execute this command: system technician, inads, init, nms.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release journal-printer Page 8-283 Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release link Page 8-284 release link This command will release the system technician specified link. Synopsis release link link-id Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release link Issue 1 April 1997 Page 8-285 Link not administered or not enabled If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release mis Issue 1 April 1997 Page 8-286 release mis This command will release a specified management information system. Synopsis release mis Permissions The following default logins may execute this command: system technician, inads, init, cust, rcust.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release modem-pool Page 8-287 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following mess
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release modem-pool Issue 1 April 1997 Page 8-288 Synopsis release modem-pool group/member Permissions The following default logins may execute this command: init, inads, system technician.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release modem-pool Page 8-289 "release" is an invalid entry; please press HELP If the group or member numbers entered are not in a valid format, the following message will be displayed: Identifier invalid If the group number entered is not within the range of groups or the member number is not within the member range, then the following mes
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release packet-control Page 8-290 Alt. Name This field is not applicable to this command. Result The result of the release -"PASS,” "ABORT," "FAIL." Error Code A system-generated number that tells why the release failed or aborted. A detailed list of the codes can be in the "Busyout/Release Commands" section of this chapter.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release packet-control Page 8-291 Description The release packet-control command will put the packet-control circuit pack in-service, and reestablish each point-to-point signaling link that is terminated on this packet-control.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release packet-control Issue 1 April 1997 Page 8-292 Output Port This field represents the Cabinet-Carrier in which the Packet-Control resides. Maintenance Name The type of maintenance object that is being released which is always PKT-CTRL. Alt. Name This field is not used in this output display.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release pms-link Page 8-293 For the following output example, the command release packet-control 1A was entered. release packet-control 1A COMMAND RESULTS Port Maintenance Name 1A PKT-CTRL Alt.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release pms-link Issue 1 April 1997 Page 8-294 Description The release pms-link command removes all MOs associated with a property management system link from the maintenance busy state. A link is made up of several components.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release port Page 8-295 Output Port With this maintenance object the port field is left blank. Maintenance Name The type of MO that is being released (always PMS-LINK). Alt. Name Not applicable. Result The result of the release -"PASS," "ABORT," "FAIL.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release port Issue 1 April 1997 Page 8-296 Permissions The following default logins may execute this command: system technician, inads, init. Examples release port 01c1101 release port 02c1501 Description The release port command will remove the specified port on a circuit pack from a maintenance busy state. Defaults No defaults.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release port Issue 1 April 1997 Page 8-297 If the board on which the port resides is part of the SCI link, the following error message will be displayed: Cannot busyout/release part of SCI link If the port is translated within a Wideband Access Endpoint, the following error message will be displayed: Port within wideband access endpt; Use busyout access-endpoi
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release pri-endpoint Page 8-298 release port 01C0701 COMMAND RESULTS Port 01C0701 Maintenance Name ANL-LINE Alt. Name Result PASS Error Code Command successfully completed Feature Interactions None. release pri-endpoint This command will release a specified PRI endpoint.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release pri-endpoint Issue 1 April 1997 Page 8-299 Defaults No defaults. Parameters extension An extension number associated with the desired PRI endpoint. The number of digits in an extension is determined by the dial-plan.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release sp-link Page 8-300 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being released.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release sp-link Issue 1 April 1997 Page 8-301 Synopsis release sp-link Permissions The following default logins may execute this command: system technician, inads, init. Examples release sp-link Description The release sp-link command will return the busied out system printer link to operation and resolve all active alarms for the system printer link.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release spe-standby Page 8-302 If all of the available maintenance resources are currently in use, then the following message is displayed: All maintenance resources busy; try again later Output Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being busied out.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release spe-standby Issue 1 April 1997 Page 8-303 Permissions The following default logins may execute this command: system technician, inads, init. Examples release spe-standby Description The release spe-standby command removes the busyout status of the standby SPE.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release station Page 8-304 Output Port The port address will display the cabinet and carrier location of the standby SPE. The standby SPE port address will always be 01A or 01B. Maintenance Name "STBY-SPE" for the standby SPE maintenance object. Alt. Name Always blank for this command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release station Issue 1 April 1997 Page 8-305 Permissions The following default logins may execute this command: system technician, inads, cust, init. Examples release station 10020 release station 32770 Description The release station command will remove the specified administered voice terminal extension (station) from a maintenance busy state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release station Issue 1 April 1997 Page 8-306 If the station port resides on an EPN that is unavailable, the following message will be displayed: EPN is not available If the station port resides on a board that is not inserted in the system, the following message will be displayed: Board not assigned If the station port resides on a board that is part of the S
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release tdm Page 8-307 release station 1002 COMMAND RESULTS Port 01C1102 Maintenance Name DIG-LINE Alt. Name Result PASS Error Code Command successfully completed Feature Interactions None. release tdm This command will release a TDM bus on the PPN or any EPN.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release tdm Issue 1 April 1997 Page 8-308 Defaults No defaults. pn number The PN number specifies the Port Network number of the TDM bus to be released. bus The TDM bus ("a" or "b") specifies which half of the TDM bus is desired. Each 512 time slot TDM bus is configured as two duplicate 256 time slot buses.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release tdm Page 8-309 ’login id’:’command’ has a command conflict If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are curr
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release tone-clock Issue 1 April 1997 Page 8-310 release tone-clock This command will release a tone/clock circuit pack. Synopsis release tone-clock location Permissions The following default logins may execute this command: system technician, inads, init.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release tone-clock Page 8-311 If the carrier entered is invalid, the following message will be displayed: Invalid carrier specified If the cabinet entered is not within the valid range of cabinets or the cabinet is not administered, the following message will be displayed: Cabinet number not assigned If there is no tone/clock board at the s
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release trunk Page 8-312 Output Port The tone clock circuit pack maintenance object will only display the cabinet and carrier of the desired tone/clock board. Maintenance Name The type of maintenance object that is being released is TONE-PT, TDM-CLK and TONE-BD. Alt. Name Not applicable.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release trunk Issue 1 April 1997 Page 8-313 Examples release trunk 78 release trunk 78/1 Description The release trunk command will remove the specified trunk group or trunk group member from a maintenance busy state. A single group member can be released by specifying the group number, a "/," and the member number.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids release trunk Issue 1 April 1997 Page 8-314 If the specified member is not administered, the following message will be displayed: Group member not assigned If the specified trunk group is part of the SCI link, the following message will be displayed: Cannot busyout/release part of SCI link If the command entered is in conflict with another currently executing
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset board Page 8-315 release trunk 78/1 COMMAND RESULTS Port 01C1505 Maintenance Name CO_TRK Alt. Name 78/01 Result PASS Error Code Command successfully completed Feature Interactions None. reset board This command will reset the specified board.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset board Issue 1 April 1997 Page 8-316 Defaults The carrier and repeat number default to 1. Parameters location A "location" represents the physical position of the port board to be reset and is entered as "UUcSS" where "UU" represents the cabinet number ( 1 - 3), "c" represents the carrier, and "SS" represents the slot position.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset board Page 8-317 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message wil
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset interface Issue 1 April 1997 Page 8-318 reset interface This command will reset the processor interface board (PI). Synopsis reset interface location Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset interface Issue 1 April 1997 Page 8-319 Parameters location The location (cabinet-carrier-position) of the processor interface (PI board). The position determines which processor interface circuit pack will be cleared. A position of 1 is the first processor interface in the carrier, while a position of 2 is the second processor interface in the carrier.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset interface Issue 1 April 1997 Page 8-320 If the standby SPE is not refreshed when this command is executed, then the following message is displayed: Standby SPE memory not refreshed; use the "refresh spe-standby" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset maintenance Issue 1 April 1997 Page 8-321 reset maintenance This command will reset the EPN maintenance circuit pack in any Expansion Port Network cabinet. Synopsis reset maintenance location Permissions The following logins may execute this command: system technician, inads, init.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset maintenance Page 8-322 Error Messages If the cabinet entered is non numeric or not within a valid range, the following message will be displayed: Cabinet number out of range; Enter 2 - 3 If the length of the user entered parameter exceeds three (3), or is in any other way invalid, the following message will be displayed: Entry invalid
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset spe-standby Issue 1 April 1997 Page 8-323 reset spe-standby This command resets the standby SPE to a defined level. Synopsis reset spe-standby level Permissions The following default logins may execute this command: system technician, inads, init.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset spe-standby Level Page 8-324 Recovery 3 Cold-1 4 Reboot 5 Extended Reboot Help Messages If the system technician presses HELP after entering "reset spe-standby" on a duplex SPE system, the following message will be displayed: Enter standby SPE recovery level ’1’(WARM), ’2’(COLDII), ’3’(COLDI), ’4’(REBOOT) or ’5’(EXT REBOOT) E
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset system Issue 1 April 1997 Page 8-325 Feature Interactions The reset spe-standby command will invoke standby SPE initialization as if low level maintenance had done it. This means that the reset level requested will never be escalated by software. The reset level requested by the technician will always be the level that is performed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset system Page 8-326 The reset system interchange command does not disrupt in-progress calls. However, it drops links to local and remote administration terminals and also drops and re-establishes connections on the Network Control Circuit Pack data channels. This includes CDR and PMS links.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset system Maintenance Object Alarm Level On/Off Board Page 8-327 Fault Severity Level Restart Level STBY-SPE WARNING OFF 120 None MEM-BD MAJOR or MINOR ON 110 Hot or Warm MEMORY MAJOR or MINOR ON 110 Hot or Warm STBY-SPE MAJOR ON 100 None PROCR MAJOR ON 70 Hot or Warm SW-CTL MAJOR ON 65 Cold 2 MEM-CARD
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset system Page 8-328 A "reset system interchange" command will abort for the following reasons: health-override ■ If the standby SPE is down ■ If the active SPE is locked active ■ If communication to the standby SPE is not possible ■ If memory shadowing to the standby SPE is not functioning ■ If the standby SPE is not fully re
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids reset system Issue 1 April 1997 Page 8-329 If the "health-override" option is specified with any level of 1 - 5, the following message will be displayed: The ’health-override’ option is only used with the ’interchange’ level If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids restore announcements Issue 1 April 1997 Page 8-330 Feature Interactions The reset command will invoke system initialization as if low level maintenance had done it. This means that the reset level requested will never be escalated by software. The reset level requested by the technician will always be the level that is performed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids restore announcements Page 8-331 Parameters print In addition to displaying the output of the restore announcement command on the Manager I terminal, print the result of the restore announcement command on the printer. scheduled Schedule the execution of the restore announcement command at a specific time.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids restore announcements Page 8-332 If the NETCON data module is busy the following message is displayed: Required NETCON data module unavailable If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids resume hardware-group Issue 1 April 1997 Page 8-333 The command is denied if the board is currently being uploaded or downloaded. A user cannot save or restore announcement after the restore announcements command has started. The command aborts if copying from tape and no tape is in the tape drive.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids resume hardware-group Issue 1 April 1997 Page 8-334 Synopsis resume hardware-group Permissions The following logins may execute this command: inads, init. Examples resume hardware-group Description A system technician, in the course of the execution of a "test hardware-group" command, may find the need to halt the testing, either temporarily or permanently.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids resume hardware-group Issue 1 April 1997 Page 8-335 Error Messages If there is no "test hardware-group" command to be resumed, i.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save announcements Issue 1 April 1997 Page 8-336 When the "resume hardware-group" command is entered to resume a previously canceled "test hardware-group" command, the state of the test command will be changed to ’active’ on the "status hardware-group" screen. save announcements This command copies announcement data from the announcement board to the MSS.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save announcements Page 8-337 Duplex If no options are specified, the system saves the announcement to both processors’ MSS devices. Parameters spe-active This option forces the system to write the announcement data to the specified device in the currently active processor.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save announcements Page 8-338 If the announcement data module is not administered or is currently in use, the following message is displayed: Required data module not administered or unavailable If there is no announcement board in the system, the following message is displayed: Integrated announcement board not present If the standby proce
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save announcements Page 8-339 Output Processor This field displays the processor(s) that had the announcement data written to its/their device(s). Valid values are "SPE-A" and "SPE-B." Command Completion Status This field specifies whether the command completed successfully.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save translation Issue 1 April 1997 Page 8-340 The save announcements command will not be allowed if the MSS is in use. The MSS may be in use by either another user or by maintenance. If the user requests that announcements be saved to the standby processor, the standby processor must be in service and shadowing must be enabled.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save translation Issue 1 April 1997 Page 8-341 Permissions The following default logins may execute this command: system technician, inads, init, cust. Examples save translation save translation spe-active save translation spe-standby Description All translation data is dept in memory during system operation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids save translation Page 8-342 this command is not allowed at this time If the user chooses that save be done on the standby processor, and the standby processor is inaccessible, then the following message will be displayed: Cannot access the standby SPE at this time If the command entered is in conflict with another currently executing comman
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set expansion-link Issue 1 April 1997 Page 8-343 set expansion-link This command sets the Expansion-Interface Link between the PPN and an EPN or between two EPNs to a specific Interface Link circuit pack between PPN and EPN.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set expansion-link Issue 1 April 1997 Page 8-344 Error Messages If the format of the specified expansion interface circuit pack is invalid, the following message will be displayed: Port/Board invalid If the link associated with the entered EI location is already active, the following message will be displayed: EXP-INTF is already on active link If the specifie
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options Issue 1 April 1997 Page 8-345 Output The following message indicates that the command completed successfully: Command successfully completed The following message indicates that the command was aborted: Command aborted; please try later The following message indicates that the command failed: Error encountered, can’t complete request Command failed
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options Issue 1 April 1997 Page 8-346 NOTE: Alarms can’t be upgraded. Defaults Initially, the alarm reporting options for On-board Trunk Alarms (Alarm Group 1), both Major and Minor, and Minor, and the Memory Card Capacity Alarm are set to "yes" (y); all others are set to "warning" (w).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options Page 8-347 set options Page 1 of 8 ALARM REPORTING OPTIONS On-board Off-board On-board Off-board On-board Off-board On-board Off-board On-board Station Alarms: Off-board Station Alarms: Trunk Alarms (Alarm Group 1): Trunk Alarms (Alarm Group 1): Trunk Alarms (Alarm Group 2): Trunk Alarms (Alarm Group 2): Trunk Alarms (Alarm
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options Issue 1 April 1997 Page 8-348 Alarms are raised as maintenance testing discovers them but the severity of the alarm is downgraded to a minor. Alarmed resources that would have normally been taken out of service are still taken out of service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options ■ Minor on-board trunk alarms ■ Major off-board trunk alarms ■ Minor off-board trunk alarms Issue 1 April 1997 Page 8-349 For Adjuncts, an alarm severity option is assigned to each of the following categories: ■ Major on-board adjunct alarms ■ Major off-board adjunct alarms ■ Minor on-board adjunct alarms ■ Minor of-board adjunct alarms
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options ■ Hybrid Lines (HYB-LINE) ■ MET Lines (MET-LINE) ■ ISDN-BRI Lines (BRI-PORT, BRI-SET) Issue 1 April 1997 Page 8-350 Trunk maintenance is characterized by an escalation of a Minor alarm to a Major alarm if more than 75 percent of the members of the trunk group are alarmed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options ■ ASAI Adjunct (ASAI-ADJ) ■ AT&T Adjunct Port (ATT-PORT) ■ Ethernet ASAI Port (LGATE-PT) ■ Ethernet ASAI Adjunct (LGATE-AJ) ■ Ethernet AT&T Port (ATTE-PT) ■ Ethernet AT&T Adjunct (ATTE_AJ) ■ ISDN-BRI Ports connected to Adjuncts (ABRI-PORT) Issue 1 April 1997 Page 8-351 Although adjuncts are administered as stations, the administration
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set options ■ PMS log printer (PMS-LOG) ■ Primary CDR Link (PRI-CDR) ■ Secondary CDR Link (SEC-CDR) ■ SPE Select Switches (SPE-SELEC) ■ Synchronization (SYNC) ■ System Communication Interface (PI-SCI) ■ System Printer (SYS-PRNT) ■ TDM Clock (TDM-CLK) ■ Tone Generator Circuit Pack (TONE-BD) Issue 1 April 1997 Page 8-352 Field Help Since all fie
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set signaling-group Issue 1 April 1997 Page 8-353 All of the fields on page 2 allow the same values. If the value in one of these fields is not numeric, the following message is displayed: Entry must be all digits All of the fields on pages page 2 allow the same values.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set signaling-group Issue 1 April 1997 Page 8-354 A signaling group is a collection of B-channels signaled for by a designated single D-channel or set of D-channels over an ISDN-PRI. Defaults None. Parameters group identifier The signaling group identifier is an administered number associated with each signaling group.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set synchronization Issue 1 April 1997 Page 8-355 Error encountered, can’t complete request Feature Interactions None. set synchronization This command will set the DS1 trunk or tone/clock circuit pack that is to supply an on-line reference for synchronization.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set synchronization Issue 1 April 1997 Page 8-356 subsystem is made up of system components involved in synchronization: TDM bus clock, DS1 trunk board, maintenance and administration software resident in the SPE. Defaults No defaults.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set tdm Issue 1 April 1997 Page 8-357 Output The following message indicates that the command completed successfully: Command successfully completed The following message indicates that the command was unsuccessful, due to synchronization not being disabled: Must disable synchronization-switch first The following message indicates that the command was unsucces
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set tdm Issue 1 April 1997 Page 8-358 Description The set tdm command sets which TDM bus on a port network has the control channel and dedicated tones on it. Defaults No defaults. Parameters pn number The PN number specifies the Port Network number of the TDM bus to be set. bus The TDM bus ("a" or "b") specifies which half of the TDM bus is desired.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set tdm Issue 1 April 1997 Page 8-359 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set time Issue 1 April 1997 Page 8-360 EXP-INTF not available; please try later Feature Interactions In the rare event that all time slots on a particular bus are being used, and the dedicated tone time slots are on the other half of the bus, the time slots reserved for tones on the bus that has no other time slots available will be used for new calls.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set time Defaults If the system clock has never been set, a default time is used. Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set time Issue 1 April 1997 Page 8-362 Help Messages If the system technician presses HELP after entering "set time," the following message will be displayed: Entry is not required Error Messages If the system encounters an error in getting the current time of day, then the following message will be displayed: Error encountered, cannot complete request If the
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set time Page 8-363 Year: The year that will be used by the time of day clock on the switch. 1970-2999 are valid entries for the year field. The year must be saved as translation data and passed to the kernel whenever kernel memory is corrupted (system reboot or cold I restart) or the data is changed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set tone-clock Issue 1 April 1997 Page 8-364 Hour: "Enter number between 0-23" Minute: "Enter number between 0-59" Second: This field is restricted and consequently the system technician cannot tab to or change this value. Field Error Messages Following are the error messages that will be displayed on the bottom of the screen.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set tone-clock Page 8-365 Examples set tone-clock 01b set tone-clock 1b set tone-clock 01b override set tone-clock a Description The set tone-clock command sets which tone/clock is active in a PN. This command is only for use where the tone/clock circuit pack is duplicated in a PN.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set tone-clock Issue 1 April 1997 Page 8-366 If the cabinet entered is not within the valid range of cabinets or the cabinet is not administered, the following message will be displayed: Cabinet number not assigned If there is no tone/clock board at the specified location, one of the following messages will be displayed: Board not inserted Board not assigned
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set vector Issue 1 April 1997 Page 8-367 The following message indicates that the command was unsuccessful, due to the link to the EPN in which the tone/clock resides: EXP-INTF not available; please try later This message indicates the command was unsuccessful, due to the standby system clock: Unable to activate the standby System Clocks; please try later Th
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set vector Issue 1 April 1997 Page 8-368 Description The set vector command specifies what level of restart must occur before a core dump occurs. The memory copy (core dump) is placed on the primary Mass Storage System (a tape in a tape system and a core dump memory card in a memory card system) device so that it may be examined at a later date.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set vector Issue 1 April 1997 Page 8-369 Parameters condition The condition(s) which cause(s) a core dump represented by a hexadecimal value. The hexadecimal value represents the bit map of the four reset conditions which cause the dump. These conditions from least to most significant bit are: WARM start, COLDII restart, COLDI restart, and REBOOT.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set vector Page 8-370 Vector-Condition Mapping value WARM COLDII COLDI REBOOT 0 n n n n 1 y n n n 2 n y n n 3 y y n n 4 n n y n 5 y n y n 6 n y y n 7 y y y n 8 n n n y 9 y n n y a n y n y b y y n y c n n y y d y n y y e n y y y f y y y y spe-standby This o
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids set vector Issue 1 April 1997 Page 8-371 Help Messages If the system technician presses HELP after entering "set vector" on a simplex system, the following message will be displayed: Enter a memory dump vector value: (0-F) The memory dump A hex value of A hex value of A hex value of A hex value of vector value is a ’1’ causes memory ’2’ causes memory ’4’ cau
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status access-endpoint Issue 1 April 1997 Page 8-372 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output The following message indicates that the command completed successfully: Command successfully completed The following message indicates tha
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status access-endpoint Issue 1 April 1997 Page 8-373 Permissions The following default logins may execute this command: system technician, cust, inads, init, nms, browse.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status access-endpoint Page 8-374 other than access-endpoint If the board that contains the access endpoint is not inserted in the system, the following message will be displayed: Board not inserted If the EPN on which the access endpoint resides is not accessible, the following message will be displayed: EPN is not available If during the
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status administered-connection status access-endpoint 22502 Issue 1 April 1997 Page 8-375 page 1 of 1 ACCESS-ENDPOINT STATUS Extension: (Starting) Port: Communication Type: Width: 22502 01C1101 wideband 6 Service State: in-service/active Connected Ports: 01B1907 01B1908 01B1909 01B1910 01B1911 01B1912 Command Successfully Completed Feature Interactions
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status administered-connection Page 8-376 Parameters ac number The number assigned to an administered connection. print This will cause the report to be printed if a printer is linked to the SAT.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status administered-connection Page 8-377 Output Connection Number: The number assigned to the administered connection. Enabled? Whether the administered connection is enabled ("y" or "n"). Originator: The extension of the originating access/data endpoint.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status attendant Issue 1 April 1997 Page 8-378 status attendant This command displays the status of the attendant console. Synopsis status attendant console number print Permissions The following default logins may execute this command: system technician, inads, cust, rcust, init, bcms, browse.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status attendant Page 8-379 Console number invalid If the console number is not administered, the following error message will be displayed: Console number not assigned If a software fault is encountered while the command is executing, the following message will be displayed: Error encountered, can’t complete request If during the execution
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Issue 1 April 1997 Page 8-380 status attendant 1 ATTENDANT STATUS Console Number: 1 Port: 01C1106 Connected Ports: Service State: in-service/night service Maintenance Busy? no Command successfully completed Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Issue 1 April 1997 Page 8-381 Audits are useful during the development and testing phases of a project to help uncover software errors as well as in the field to help the switch recover from data corruption before that corruption causes an interruption in service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Issue 1 April 1997 Page 8-382 Parameters cumulative This option will display the data collected since the last reboot or since the last execution of the "clear audits cumulative" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Issue 1 April 1997 Page 8-383 Output The audit information will be displayed with one line of data displayed for each audit that has detected an error or aborted. The data for audits that have not detected any errors or aborted is not displayed since all of the numbers would be zero anyway.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Issue 1 April 1997 Page 8-384 # Cycles Fixed Data This field shows the number of times that the audit ran, in the specified interval, and found a problem that it was able to fix. The number ranges from 0 to 65534, if it exceeds 65534 the string "*****" will be displayed to indicate overflow.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-385 The following are a sample outputs of the "status audits" command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Page 8-386 Feature Interactions The data displayed by "status audits cumulative" and "status audits peak-hour" can be affected by the "clear audits" command. The "clear audits cumulative" command clears the data collected to date and resets the start time kept for that data and also clears the peak hour’s data.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Audit Name Audit Number Page 8-387 Description AT-CALLS 515 Attendant group calls audit AT-QUE 523 Attendant group queue audit AUR-A 540 Attendant user record audit AU-CIDP 596 Announcement user cid/port audit AWOH-UR 614 Admin Without Hardware Split User Record Audit B2B-TAB 617 Board-to-Board Link Audit
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Audit Name Audit Number Page 8-388 Description DXLK 567 Data extension member lock audit EI-TAB 621 Expansion Interface Table Audit FHT 554 Facility status hundreds table audit FTED 553 Facility status tracked user audit FTING 552 Facility tracking user audit FTSRA 593 Fiber time-slot record allocation audi
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status audits Audit Name Audit Number Page 8-389 Description PA-ADM 533 Paging group administration audit PA-CALLS 519 Paging group calls audit PCLK 566 PCOL member lock audit PC-ADM 535 Personal CO line group administration audit PC-CALLS 521 Personal CO line group calls audit PINC-TAB 612 Packet Inter-Port Network Conn
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Audit Name Audit Number Page 8-390 Description TSRA 547 Time slot record allocation audit TTI-STATE 618 TTI State Audit TTI-TRANS 619 TTI Translation Audit TTR-SID 514 Touch tone receiver audit TTR-TAB 622 Touch Tone Receiver Table Audit TUR-A 542 Trunk user record audit T-TS-TAB 613 Tone Time Slot Con
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Issue 1 April 1997 Page 8-391 Synopsis status bri-port location print Permissions The following default logins may execute this command: system technician, inads, cust, init, nms, browse.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Issue 1 April 1997 Page 8-392 Port invalid If the port is not administered, the following message is displayed: Port not assigned If the board associated with the entered port location is not inserted, the following message is displayed: Board not inserted If during the execution of a command a resource problem occurs that requires the user to
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Issue 1 April 1997 Page 8-393 Output Port: This field specifies the physical address of the ISDN-BRI port. Service State: This field specifies whether the ISDN-BRI port is "in-service" or "out-of-service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Layer2 State: Issue 1 April 1997 Page 8-394 This field contains the point-to-point signaling link layer 2 state. Valid states are "un-assigned," "assigned," "established," "l3-established" or "hyperactive." ■ The states of "un-assigned" means the link is in the TEI-UNASSIGN state at Layer 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port status bri-port 1c1701 Page 1 of Page 8-395 1 SPE A STATUS BRI-PORT Port: 01C1701 Service State: in-service Maintenance Busy?: no Layer 1 State: activated TEI Value Link1 64 Layer2 State 13-established Endpt Extension 1010 Endpt SPID Service SPID? 1010 Link2 Link3 STATUS INTERPRETATION SECTION The meaning of the
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Table 8-3. Endpoint Types Issue 1 April 1997 Page 8-396 Status BRI-Port Command Interpretation TEI Range ASAI, BRI 0-126 Layer 2 State Assigned Voice Extension Service SPID blank blank Description / Recommendation Transitory state for BRI endpoints and ASAI adjuncts. Link establishment is being attempted by the switch. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Table 8-3. Endpoint Types ASAI Page 8-397 Status BRI-Port Command Interpretation — Continued TEI Range 0-63 Layer 2 State Established Voice Extension Service SPID blank blank Description / Recommendation Transitory state for ASAI adjuncts. ASAI signaling is connected at Layer 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Table 8-3. Endpoint Types Page 8-398 Status BRI-Port Command Interpretation — Continued Voice Extension Service SPID ext blank Normal state for automatic TEIBRI endpoints supporting MIM initialization. BRI, ASAI 64-126 L3-Establishe d blank yes SPID Facility Test is being conducted on the port by system technician.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Table 8-3. Endpoint Types BRI (cont’d) Page 8-399 Status BRI-Port Command Interpretation — Continued TEI Range 0-126 Layer 2 State L3-Assigned Voice Extension Service SPID ext blank Description / Recommendation Transitory state for BRI endpoints which support MIM initialization. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Table 8-3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status bri-port Table 8-3. Endpoint Types Page 8-401 Status BRI-Port Command Interpretation — Continued TEI Range Layer 2 State Voice Extension BRI Service SPID Description / Recommendation Signaling was suspended. System timeouts in 60 seconds and attempts to place the link in service again.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status card-mem Issue 1 April 1997 Page 8-402 status card-mem This command views the status of the memory card located at the specified SPE. Synopsis status card-mem location print Permissions The following default logins may execute this command: cust, init, inads, system technician, nms, rcust, browse, and bcms.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status card-mem Page 8-403 Defaults None. Parameters location This parameter indicates the carrier location where the memory card resides in a High or Critical Reliability System. This field is not required in a simplex switch configuration.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status card-mem Issue 1 April 1997 Page 8-404 Standby SPE memory not refreshed; use the "refresh spe-standby" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status card-mem Issue 1 April 1997 Page 8-405 Output Location This field indicates the physical location (carrier) of the memory card. In a simplex system, the "Location" always has the value "01A" for carrier A of Processor Port Network. In a High or Critical Reliability System, either "01A" or "01B" can be displayed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status card-mem Status Page 8-406 The possible values for the "Status" field are: "inserted"a valid memory card is in the memory card slot "no card"no memory card is inserted or the inserted memory card has a bad connection "unformatted"the inserted memory card is unformatted or can not be recognized by the switch Only when the status is "
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status cdr-link Page 8-407 For the following output example, the command "status card-mem" was entered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status cdr-link Issue 1 April 1997 Page 8-408 Description The status cdr-link command displays the status of call detail recording (CDR) links. Whether the link is up or down will be displayed. If a link is down, the number of times the switch has tried to set up the link will be shown.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status cleared-alarm-notif Issue 1 April 1997 Page 8-409 Output Link State Up, down, or extension not administered will be displayed. Up means the link is up and the application can use the link. This is the normal state of operation. Down means the link is physically down. Extension not administered means you need to administer the system cdr feature form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-410 Description This command is intended to be used by Expert System to detect a chronic alarming condition. If this command returns “Feature is suspended”, Expert System can then identify an open trouble ticket as a chronic problem for special considerations.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-411 Synopsis The first screen appears when status conference is entered and at least 1 valid conference is found. Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Issue 1 April 1997 Page 8-412 Parameters status conference Displays all stored conference data. status conference 2 print Displays data on conference 2 (current or last completed), and sends it to the SAT printer. Feature Interactions None. Output Depending on the command entered, it is possible to have many records display.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Screen 8-1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Issue 1 April 1997 Page 8-414 stop time/date End of conference in 24-hour notation with month and day. It is the actual end time if Status is complete; otherwise it is blank. admin bandwidth The channel bandwidth as administered on the Conference Record form - 64k.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference QFPS Issue 1 April 1997 Page 8-415 The ACIF frame rate (frames per second) - ‘ - ‘, 30, 15, 10, 7.5. QFPS indicates the rate that an endpoint is capable of generating/receiving frames.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference In Use Issue 1 April 1997 Page 8-416 Is the endpoint currently participating in the conference or in process of connecting to the conference? - y, c, e, f, n, blank. y means that the endpoint is in use and is fully connected on all media in an active conference.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Aud Issue 1 April 1997 Page 8-417 Does it have the required audio capability? - y, c, e, blank y the endpoint has the required audio capability. Audio add-on endpoint always have the Aud field set to y once the endpoint has joined the conference.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Gx Issue 1 April 1997 Page 8-418 Does it have the Still Frame Graphics capability? - y, e, blank y This endpoint has this capability. e This endpoint did not declare this capability. The conference retains the still frame graphics capability when a non-compliant endpoint joins the conference.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Ts Issue 1 April 1997 Page 8-419 Indication of the talking state of the endpoint - t, m, M, S, blank. t At the time the command was invoked, voice energy (talking) was detected from the endpoint. m At the time the command was invoked, the endpoint indicated to the MCU that it was muted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Vs (cont’d.) Issue 1 April 1997 Page 8-420 a This value applies only to quad-screen conferences. *a indicates that an endpoint is part of the current mixed image and is fixed in one of the quadrants via administration. A value of *a indicates that the endpoint is fixed in a quadrant but is not currently connected (Fill image displays).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Vs (cont’d) Issue 1 April 1997 Page 8-421 S At the time the command was invoked this endpoint’s video was suppressed via UCC/CRCS Agent interface. For continuous presence conference with fixed quadrant participants, if this endpoint is fixed in a particular quadrant, # is affixed before S.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-422 status conference page 2 of 2 STATUS OF CONFERENCE: Sum Grp: Group1 L1: L2: Join Time Ext Drop Time Drop Reason Group2 Group3 Group 4 AC --------Ports--------- Sum Num Trunk Video Aud/Esm Grp Software 1: 2: 3: 4: 5: 6: Screen 8-2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Drop Reason Issue 1 April 1997 Page 8-423 The reason for the channel’s disconnect: 2-pri This drop reason occurs when an administration error causes a mismatch in primary-secondary designation for a cascade link.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Drop Reason (cont’d) Issue 1 April 1997 Page 8-424 Endpoint Clearing received from DS1 - the disconnect came from the endpoint. The endpoint notified the MCU that it intended to disconnect. Far-end Clearing received from DS1 - the disconnect came from either the network or the endpoint.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Drop Reason (cont’d) Issue 1 April 1997 Page 8-425 Pre-AnsDrop The call disconnected before answer by an endpoint. The cause of the disconnect may be the network, an endpoint, or a terminal adapter. This drop reason is different from ‘No-answer,’ which indicates that a 60-second timeout occurred while alerting.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Issue 1 April 1997 Page 8-426 Field Descriptions (status conference endpoint) status conference x endpoint y The first screen appears when status conference x endpoint y is entered and the specified conference is found. Data relevant for each endpoint displays in 6 pages.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference In Use Issue 1 April 1997 Page 8-427 Is the endpoint currently participating in the conference or in process of connecting to the conference? - y, c, e, f, n, blank. y means that the endpoint is in use and is fully connected on all media in an active conference.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Aud Page 8-428 Does it have the required audio capability? - y, c, e, blank y the endpoint has the required audio capability. Audio add-on endpoint always have the Aud field set to y once the endpoint has joined the conference.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Gx Issue 1 April 1997 Page 8-429 Does it have the Still Frame Graphics capability? - y, e, blank y This endpoint has this capability. e This endpoint did not declare this capability. The conference retains the still frame graphics capability when a non-compliant endpoint joins the conference.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Ts Issue 1 April 1997 Page 8-430 Indication of the talking state of the endpoint - t, m, M, S, blank. t At the time the command was invoked, voice energy (talking) was detected from the endpoint. m At the time the command was invoked, the endpoint indicated to the MCU that it was muted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Vs Issue 1 April 1997 Page 8-431 Indication of the MCU video state for this endpoint - a, b, B, c, i, r, R, s, S, u, U, v, blank. For quad-screen conferences an * is affixed before the value of Vs to indicate that an endpoint is currently part of the mixed image.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Vs (cont’d.) Issue 1 April 1997 Page 8-432 i At the time the command was invoked the endpoint was not a valid video source. For continuous presence conference, if this endpoint is fixed in a particular quadrant, an asterisk (#) is affixed before i.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-433 status conference endpoint page 2 of 6 ENDPOINT CHANNEL INFORMATION Chan. No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Drop Reason Issue 1 April 1997 Page 8-434 The reason for the channel’s disconnect: 2-pri This drop reason occurs when an administration error causes a mismatch in primary-secondary designation for a cascade link.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Drop Reason (cont’d) Issue 1 April 1997 Page 8-435 Endpoint Clearing received from DS1 - the disconnect came from the endpoint. The endpoint notified the MCU that it intended to disconnect. Far-end Clearing received from DS1 - the disconnect came from either the network or the endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Drop Reason (cont’d) Page 8-436 Pre-AnsDrop The call disconnected before answer by an endpoint. The cause of the disconnect may be the network, an endpoint, or a terminal adapter. This drop reason is different from ‘No-answer,’ which indicates that a 60-second timeout occurred while alerting.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Issue 1 April 1997 Page 8-437 Ports Aud If the endpoint type is not “UCC,” the VC audio encoder port (which is always paired to a decoder port) for the channel (only the first channel).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Broadcaster Page 8-438 Indicates the endpoint number that is the current broadcaster. The Broadcaster can be qualified with the following keywords: 1. Broadcast - indicates a broadcast mode broadcaster. 2. Chair - indicates that the broadcaster was designated by the chair. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-439 STAT indicates if the conference and the incoming modes are compatible. A value of y indicates mode compatibility; a value of n indicates that the modes are not compatible. EPT-IN defines the communication modes coming in from an endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-440 Audio rate (kbps bandwidth) of the conference and the endpoint must be the same but not necessarily their mode. When the audio rate of the conference and the endpoint are different the endpoint’s audio will interwork but the endpoint’s video will be invalid. MCU may or may not send video to such an endpoint.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference 56/64 Issue 1 April 1997 Page 8-441 The 65/64 field is derestrict when operating at per-channel speeds of 64kbps, 128kbps, 192kbps, 256kbps, 320kbps, 384kbps, 512kbps, 768 kbps, 1472kbps, 1536kbps, or 1920kbps; it is restrict when operating at 56kbps, 112kbps, 168kbps, 224kbps, 280kbps, 336kbps, 448kbps, and 672kbps.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Issue 1 April 1997 Page 8-442 wrap around to 0x01. AIM and VIS are BAS commands which can be sent as input (I) to MCU from an endpoint or as output (O) from MCU to an endpoint. AIM Audio Indicate Muted. Value of y on input (I) indicates that this endpoint has muted its audio. MCU will not VAS to an endpoint displaying mute indicate.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-443 RTLS Applies only to single screen conferences. A value of y indicates that the endpoint is watching the video of the return source.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Issue 1 April 1997 Page 8-444 Far End Frame Alignment Loss (FEFAL). A counter of the number of changes the MCU detects in the endpoint’s a-bit (A-OUT). The endpoint a-bit toggles when an endpoint gains or loses MCU framing. This counter starts with an initial value of 0x00, increments to 0xff, then wraps around to 0x01.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-445 Endpoint Capability Information. Fields on this page will only be displayed if an endpoint declares the specific capability. For example, if an endpoint does not declare the VID H.CTX capability, the H.CTX field will not be displayed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference XR Page 8-446 Transfer rate capabilities are statement about the speeds at which the endpoint can operate over the current connection and operate a Px64 Multiplex. For a 384 kbps (H0) call, the endpoint sends its capabilities to indicate 384 kbps support, which displays as 384.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference status conference endpoint Issue 1 April 1997 Page 8-447 page 5 of 6 ENDPOINT CALL STATUS INFORMATION Join Chan Count 1: __ 2: __ 3: __ 4: __ 5: __ 6: __ 7: __ 8: __ 9: __ 10: __ 11: __ 12: __ Screen 8-7.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-448 status conference endpoint page 6 of 6 ADMINISTERED CONNECTIONS INFORMATION Chan 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: AC Num ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Screen 8-8.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Connection State Issue 1 April 1997 Page 8-449 Indicates the current call state of the AC. The following are connection states associated with dial-out ACs: ■ enabled - is transient in nature and indicates that an AC is about to enter the attempting to connect state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status conference Page 8-450 Table 8-6.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status data-module Page 8-451 Table 8-6.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status data-module Issue 1 April 1997 Page 8-452 Defaults No defaults. Parameters extension The extension of the data module to be displayed. The number of digits in an extension is determined by a dial-plan. print This will cause the report to be printed if a printer is linked to the SAT.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status data-module Issue 1 April 1997 Page 8-453 Output Data Ext/Sta Ext for Stn DM The data module extension number. The DTDM is an exception: the connected station extension is shown. Port/Channel Number The port location of the data module (cabinet-carrier-slot-circuit).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status hardware-group Issue 1 April 1997 Page 8-454 status hardware-group This command displays the status of the hardware group maintenance test. Synopsis status hardware-group print Permissions The following default logins may execute this command: bcms, browse, system technician, inads, cust, init, rcust.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status hardware-group Page 8-455 Output Hardware Group Command State: The state of a hardware-group command: "active" - if testing is in progress, "canceled" - if testing has been canceled, "complete" - if the command has completed and there is no testing going on.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status health status hardware-group Page 8-456 page 1 of 1 HARDWARE GROUP STATUS Hardware Group Command State: active Number of MOs Tested: 11070 Total Number of MOs to be Tested: 12300 Percent Complete: 90% Elapsed Test Time (hr:min:sec): 0:15:30 Repetition Number: 1 Percentage of Tests Passed: 82% Percentage of Tests Failed: 11% Percent
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status health Issue 1 April 1997 Page 8-457 Description The status health command displays the current system alarm summary, maintenance busy summary, user summary, critical system status, and cabinet status.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status health Issue 1 April 1997 Page 8-458 Trunks The number of maintenance busied out trunks is shown. Stations The number of maintenance busied out stations is displayed. Others The combined number of maintenance busied out objects excluding trunks and stations is displayed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status health Issue 1 April 1997 Page 8-459 Time Source The current timing source is displayed. The display values for this field vary according to the timing source selected.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status interface Issue 1 April 1997 Page 8-460 For the following output example, the command "status health" was entered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status interface Issue 1 April 1997 Page 8-461 Description The status interface command displays the current value of a number of counters maintained by the PI, which is a front end processor implementing the packet layer and link layer of the BX.25 protocol and the integrated services digital network (ISDN) procedure-D protocol.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status interface Issue 1 April 1997 Page 8-462 If the specified carrier/position processor interface circuit pack is not inserted, but the specified carrier is active, the following error message will be displayed: Processor Interface (TN765) not started or is being started If during the execution of a command a resource problem occurs that requires the user
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status isdn-testcall Page 8-463 Feature Interactions None. status isdn-testcall This command displays the operational status (progress) of an outgoing ISDN-PRI test call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status isdn-testcall Page 8-464 Help Messages If the system technician presses HELP after entering "status isdn-testcall", the following is displayed: Enter group #/member # [’print’] Error Messages If the specified format of the trunk location is incorrect, the following message is displayed: Format invalid If the specified trunk group o
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status isdn-testcall Issue 1 April 1997 Page 8-465 All maintenance resources busy; try again later Output Port This field specifies the physical address (cabinet/carrier/slot/circuit) of the ISDN-PRI B-channel. Bit Error Rate The measured bit error count according to the comparison of the sent and received bit pattern.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status isdn-testcall Page 8-466 Duration Specified The duration specified in minutes for how long the test call should run. Valid durations are 1-120 (minutes) or blank (to indicate the default amount of 10 seconds was used to run the test). Duration of Test The duration specified in minutes for how long the test call has been running.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status journal-link Issue 1 April 1997 Page 8-467 subjective data because the ISDN trunk may be used for data or voice. If the trunk is used for data and the rates are high, the trunk should be taken out of service. If the trunk is used for voice, the trunk may not have to be taken out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status journal-link Page 8-468 Parameters wakeup-log The printer that handles the automatic wakeup and emergency access to attendant events and scheduled reports. pms-log The printer which handles the pms down events. print This will cause the report to be printed if a printer is linked to the SAT.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-469 status link This command displays the status of an Processor Interface (PI) link. Synopsis status link link number print Permissions The following default logins may execute this command: system technician, inads, cust, rcust, init, bcms, browse.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-470 Error Messages If the specified link number is invalid, the following message is displayed: Link out of range, please press HELP If the specified link number is not administered, the following message is displayed: Link not administered If during the execution of a command a resource problem occurs that requires the
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-471 Level 2 The logical protocol that allows data communication between these two endpoints. BX.25 specifies that this is the LAPB (Link Access Protocol on the B-channel) protocol. Frames are sent at level 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-472 Output Link Number The Processor Interface link number (1-8). Link Status The state of the link, valid states are: — in-service — PI link is currently up and providing service. — maintenance busy — The PI link has been busied out by system technician. — disconnected — The PI link is currently down.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-473 Hardware Device Check (receive) This timeout counter is incremented when there is a 40 to 80 second period during which no link traffic is received. This condition probably indicates that the link is down on the far end system. The SABM (Set Asynchronous Balance Mode) count is probably increasing also.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-474 Level 2 I-frames retransmitted This is a count of the number of frames that have been retransmitted in LAPD (Link Access Procedure D) or X.25 layer 2. In general, this is a measure of link quality.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Issue 1 April 1997 Page 8-475 Local Busy Out This value is informational only and no action is necessary. It is one of eight counters that tell the history from the last "clear link" command of why the link went down. In this case, the link when down because the switch software made the link local busy.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Page 8-476 status link 1 PI LINK STATUS Link Number: 1 Link Status: in-service Destination: ISDN-LNK Dest Status: standby Port: 1B1624 Sig Grp: 8 ERROR COUNTERS Hardware Device Check (receive): Hardware Device Check (transmit): Far-End MOOS Count: Far-End FRMR: Far-End DISC: Timeout: Software Initiated Link Down: 0 0 0 0 0
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status link Page 8-477 status link 1 PI LINK STATUS Link Number: 1 Link Status: in-service Destination: TIE-DS1 Port: 1B0123 Dest Status: in-service/active Trk/Mem: 02/04 ERROR COUNTERS Hardware Device Check (receive): Hardware Device Check (transmit): Far-End MOOS Count: Far-End FRMR: Far-End DISC: Timeout: oftware Initiated Link Down:
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status logins Page 8-478 status link 1 PI LINK STATUS Link Number: 1 Link Status: in-service Destination: TDMODULE Dest Status: in-service/active Port: 1C0303 Ext: 4002 ERROR COUNTERS Hardware Device Check (receive): Hardware Device Check (transmit): Far-End MOOS Count: Far-End FRMR: Far-End DISC: Timeout: oftware Initiated Link Down: 0
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status logins Issue 1 April 1997 Page 8-479 Description This command will display information about all of the users that are currently logged into the system. This information will contain their login names, location of physical access, and their currently executing command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status logins Page 8-480 Login Id This field shows the login id of the user that is currently logged into the system. The value of "LOGIN" means that the terminal is connected to that port and the login prompt is displayed, but no user is currently logged on. An asterisk in the login id field identifies your login.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status mst Page 8-481 The following is a sample output of a "status logins" command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status mst Issue 1 April 1997 Page 8-482 Parameters None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status packet-control Issue 1 April 1997 Page 8-483 trace status Can be "enabled", "disabled by command", "disabled by timer", "disabled by buffer full", "disabled by stop trigger or count" or "disabled by restart". trigger status Can be "none", "not triggered", "triggered".
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status packet-control Issue 1 April 1997 Page 8-484 Examples status packet-control 1A status packet-control 1B Description The status packet-control command will display the service state of the specified packet-control, and link statistics for links that are terminated on this packet-control. The service state can be either in-service or out-of-service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status packet-control Issue 1 April 1997 Page 8-485 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message is displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following messag
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status periodic-scheduled Issue 1 April 1997 Page 8-486 STATUS INTERPRETATION SECTION The "Total No. of Links" minus the "No. of links that are established" equals the number of links which are down. Links that are down do not necessarily imply that there is a Packet Control circuit pack failure.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status periodic-scheduled Issue 1 April 1997 Page 8-487 Permissions The following default logins may execute this command: system technician, inads, init. Examples status periodic-scheduled status periodic-scheduled print Description The status periodic-scheduled command displays summary information on active scheduled and periodic testing.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status periodic-scheduled Issue 1 April 1997 Page 8-488 Output Pre - SCHEDULED MAINTENANCE During scheduled maintenance, a delay of about 1 to 15 minutes can be observed prior to the testing of System Critical Resources. During this period maintenance is switching those duplicated resources administered on the system-parameters maintenance screen.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status pms-link status periodic-scheduled Page 8-489 SPE B MO Type PERIODIC MAINTENANCE Current Current Previous Cycle Rate of Cycle % Cycle Duration Completed Complete Active? (hr:min:sec) Cycles System Critical 100% n 00:00:45 1.0/hr Shared Resource 100% n 00:00:43 1.0/hr Single User 0% n 00:00:01 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status pms-link Page 8-490 Description The status pms-link command displays the status of the property management system interface link. If the link is up, whether or not a data base swap is taking place between the switch and PMS, will be shown. If the link is down, the number of times the switch has tried to set up the link will be shown.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status pri-endpoint Issue 1 April 1997 Page 8-491 Output Physical Link State Up, down, or extension not administered will be displayed. The PMS link is considered administered only if an extension is given in the System Hospitality form. Protocol State "up", "down", or blank if not administered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status pri-endpoint Issue 1 April 1997 Page 8-492 Examples status pri-endpoint 25012 status pri-endpoint 77868 status pri-endpoint 66078 print Description The status pri-endpoint command displays internal software state information for diagnosis. This command can help locate facilities with which a PRI endpoint is communicating.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status pri-endpoint Issue 1 April 1997 Page 8-493 Board not inserted If the EPN on which the PRI endpoint resides is not accessible, the following message will be displayed: EPN is not available If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command r
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status pri-endpoint Page 8-494 Service State This field shows whether each of the B-channels is in-service or out-of-service. One of the following states is displayed: in-service/active, in-service/idle, out-of-service-NE, out-of-service-FE, maint-NE/active, maint-FE/active, maint-NE/idle, and maint-FE/idle.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status processor-channel Issue 1 April 1997 Page 8-495 Feature Interactions None. status processor-channel status processor-channel - This command displays the status of a processor channel.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status processor-channel Issue 1 April 1997 Page 8-496 Help Messages If the system technician presses HELP after entering "status processor-channel", the following message will be displayed: Enter a processor-channel number 1-64 [’print’] Error Messages If the technician-entered channel number is invalid, the following message will be displayed: Channel inval
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status processor-channel Page 8-497 Output Channel Number The processor channel number 1-64. Channel Status The state that the channel is in: 1-10 (Channel status 9 and 10 pertain to ISDN-PRI channels). The following describes the various channel states: 1. Channel is not administered. 2. Channel is administered but not used. 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status signaling-group Issue 1 April 1997 Page 8-498 status processor-channels 1 PROCESSOR CHANNEL STATUS Channel Number: Channel Status: Reset Count: Message Buffer Number: Link Number: Retransmission Count: 1 6: In data transfer state 3 1 4 5 Feature Interactions None.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status signaling-group Page 8-499 Defaults None. Parameters group identifier The signaling group identifier is an administered number associated with each signaling group (1-8). print This will cause the report to be printed if a printer is linked to the SAT.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status signaling-group Page 8-500 Output Group ID: The numerical ID of the signaling group. Valid identifiers are 1-8. Type: The signaling group can be either "facility associated signaling" or "non-facility associated signaling." In the "facility associated signaling" type all members are on a single DS-1 facility.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status signaling-group Issue 1 April 1997 Page 8-501 Port: The physical address of the port transporting either the primary or secondary D-channel. Level 3 State: The state of the primary or secondary D-channels. The state can be "in-service," "standby," "wait," "maintenance busy," "manual-out-of-service," "out-of-service," or "no-link.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status sp-link status signaling-group 1 Page 8-502 Page 1 of 1 SPE A STATUS SIGNALING-GROUP Group ID: 1 Type: facility associated signaling Group State: in-service Primary D-Channel Link: 1 Port: 01C1924 Level 3 State: in-service Secondary D-Channel Link: Port: Level 3 State: Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status sp-link Issue 1 April 1997 Page 8-503 Defaults None. Parameters print This will cause the report to be printed if a printer is linked to the SAT.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status station Issue 1 April 1997 Page 8-504 Output Link State: This field displays the operational mode of the link. A state of "up," "down," or "extension not administered" is displayed. A state of "up" means that the link is administered and a call is setup between the switch and the system printer.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status station Issue 1 April 1997 Page 8-505 Permissions The following default logins may execute this command: system technician, inads, cust, init, browse. Examples status station 10020 status station 83277 status station 83277 print Description The status station command displays internal software state information for diagnosis.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status station Issue 1 April 1997 Page 8-506 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the fol
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status synchronization Page 8-507 User DND Status of the do not disturb feature. Group DND Status of the group do not disturb feature. Room Status Whether a room is occupied or not ("non-guest room", "vacant" or "occupied"). For the following output example, the command that was entered is "status station 1002".
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status synchronization Issue 1 April 1997 Page 8-508 Examples status synchronization status synchronization print Description The status synchronization command displays the location of the DS1 or tone-clock circuit pack that is used for an on-line synchronization reference.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-509 Output Stratum Level This is the synchronization stratum level, either a "3" or "4." Maintenance Name: Either "TONE-BD," "DS1-BD," or "STRAT-3." Physical Location The board location of the selected DS1 or tone-clock circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-510 Synopsis status system cabinet Permissions The following logins may execute this command: bcms, browse, system technician, cust, inads, init, rcust.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-511 3rd-cabinet all-cabinets If the system technician presses HELP after entering "status system cabinet", where "cabinet" is one of the object described above, the following message will be displayed: [’print’] Error Messages None Output ! CAUTION: The purpose of this command is to provide general information about
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-512 4. DUPLEX STANDBY SPE MODES The modes of the standby SPE can be classified into one of the following four areas: Standby Mode, Busyout Modes, Maintenance Modes and Down Modes. 5.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-513 completed assuming there are no faults in the standby SPE complex. The active SPE could be either active or selected when the standby SPE is in one of the Maintenance modes. ■ maint/init The standby SPE is in maintenance mode because the system has restarted within the last 10 minutes.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-514 ■ maint/periodic This standby SPE is in maintenance mode and is currently in the process of performing periodic background maintenance. Periodic background maintenance is performed on the standby SPE every two hours if some component of the standby SPE is currently alarmed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system ■ SELECT SWITCH Page 8-515 down/analysis This standby SPE is in down mode and is currently in the process of performing background maintenance testing in an effort to determine if the problem has been corrected.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system SYSTEM CLOCK Issue 1 April 1997 Page 8-516 This field shows which Tone-Clock circuit pack supplies the system clock for the cabinet being displayed. — active This Tone-Clock is active and is supplying the system clock for this cabinet.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system SERVICE STATE Page 8-517 The operational state of the TDM Bus circuit pack. The possible states are as follows: — in The TDM Bus is installed in the system and is in-service. — out The TDM Bus has failed certain maintenance tests and has been removed from service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system Issue 1 April 1997 Page 8-518 BUS ALARMS-MAJOR This y(es) or n(o) field shows whether Major alarms exist for packet bus components. BUS ALARMS-MINOR This y(es) or n(o) field shows whether Minor alarms exist for packet bus components.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system SELECT SWITCH Issue 1 April 1997 Page 8-519 The position of the Emergency Transfer Switch on the Processor(s) or the EPN maintenance circuit pack and the state of Emergency Transfer in the cabinet are displayed as follows: — on The switch is in the right position.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system EXP-LINK Issue 1 April 1997 Page 8-520 An identifier of the Expansion Links that originate from this cabinet showing the locations of the two Expansion Interface circuit packs that make up the link. If the Expansion Link does not exist in the system then a - is displayed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system SERVICE STATE Issue 1 April 1997 Page 8-521 The operational state of the Expansion Interface Link. The possible states are as follows: — in The Expansion Interface Link is installed in the system and is in-service. — out The Expansion Interface Link has failed certain maintenance tests and has been removed from service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status system CABINET TYPE Issue 1 April 1997 Page 8-522 Indicates the type of physical cabinet containing this cabinet. — MCCA Medium Carrier Cabinet capable of supporting up to 5 carriers. An MCC can run as either simplex or duplex as a PPN. — SCC A Single Carrier Cabinet capable of supporting up to 4 carriers.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status trunk Page 8-523 The following is an example of the fields contained on the output form.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status trunk Issue 1 April 1997 Page 8-524 Examples status trunk 78 status trunk 80 status trunk 78/1 status trunk 80/2 status trunk 80/2 print Description The status trunk command displays internal software state information for diagnosis. This command can help locate facilities to which the trunk is communicating.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status trunk Page 8-525 If the trunk identifier is not in the valid range, the following error message is displayed: Trunk or trunk group invalid If the trunk group is not administered or has no members, the following message is displayed: Group not assigned, or group assigned but with no member If the trunk group member is not administer
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status trunk Issue 1 April 1997 Page 8-526 Service State Whether the trunk is in service or out of service.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status tsc-administered Issue 1 April 1997 Page 8-527 For the following output example, the command that was entered is "status trunk 78". status trunk 78 TRUNK GROUP STATUS Member Port Service State 078/001 078/002 01C1505 in-service/idle 01C1506 in-service/idle Mtce Connected Ports Busy no no Feature Interactions None.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status tsc-administered Page 8-528 Defaults None. Parameters signaling group # An administered number associated with each signaling group. tsc index A number associated with each TSC in a signaling group. print This causes the report to be printed if a printer is linked to the SAT.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status tsc-administered Issue 1 April 1997 Page 8-529 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output TSC Index The administered TSC index (1-64). TSC State The state of the administered TSC.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status tti Issue 1 April 1997 Page 8-530 status tti This command displays the status of the TTI (Terminal Translation Initialization) background maintenance task. Synopsis status tti print Permissions The following default logins may execute this command: system technician, inads, cust init, nms, browse.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids status tti Page 8-531 Error Messages If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test access-endpoint status tti Page 8-532 Page 1 of 1 TTI STATUS TTI Background Task State: TTI State: # of Boards Completed: # of Boards Left to Process: Percent Complete: Elapsed Time since Task Started: generating tti ports voice 30 120 25 0:15 Feature Interactions The TTI Background maintenance task is activated by enabling the TTI
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test access-endpoint Issue 1 April 1997 Page 8-533 Description The test access-endpoint command performs hardware diagnostic tests on all port circuits that are associated with the specified access endpoint. Defaults The default for the command is short with repeat number of 1. Parameters extension The extension of the access endpoint to be tested.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test access-endpoint Issue 1 April 1997 Page 8-534 Extension not assigned If the object associated with the specified extension is not an access endpoint, the following message will be displayed: Extension assigned to object other than access-endpoint If the board that contains the access endpoint is not inserted in the system, the following message will be
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-535 For the following output example, the command "test access-endpoint 22502" was entered. Assume that the access endpoint ports for extension 22502 are in cabinet 1, carrier C, slot 11, circuit 1 to 6.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Issue 1 April 1997 Page 8-536 Description This command allows the technician to automatically test all of the hardware that is associated with the active alarms in the alarm log. This command provides a query form to help the user narrow the selection of alarmed objects.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Issue 1 April 1997 Page 8-537 Parameters auto-page This option provides the ability to continue testing and displaying test results, by providing a new screen every time the SAT screen is filled with test results. The screen does not scroll to accommodate new results; instead a new screen is provided after the current screen fills up.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Issue 1 April 1997 Page 8-538 long This will execute a more comprehensive and longer version of the diagnostic tests. This may involve both destructive and nondestructive tests. repeat number The "number" specifies how many times each test in the sequence is to be repeated. "Number" may be any integer between 1 and 100.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-539 If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later QUERY FORM INPUT After entering the command "test alarms", the system technician will be presented with an options form for alarm selection.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-540 From Test alarm associated with records from the time specified by mm/dd/hh/mm, where mm month, dd is the day, hh is the hour and mm is the minute. If no "from" date is entered, then no checking is done. This will give the user all the alarms active since a month prior to the current time.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Issue 1 April 1997 Page 8-541 Field Help Following are the help messages that the system technician will see upon tabbing to the specified field and pressing the HELP key.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Issue 1 April 1997 Page 8-542 Field Error Messages Following are the error messages that will be displayed on the screen. The messages are displayed when the system technician tabs out of a field and the validation routines are executed. In the following messages, an "x" represents the character that was entered by the user.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Extension: Issue 1 April 1997 Page 8-543 "Entry must be all digits" "Extension not assigned" Trunk (group) "Entry must be all digits" "Group not assigned, or group assigned but with no member" Trunk (member) "Entry must be all digits" "Number invalid"" "Group member not assigned" "Trunk or trunk group invalid" Output The responses, with norma
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test alarms Page 8-544 The following fields are displayed for the test results: Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being tested. Maintenance Name The type of maintenance object that is being tested. Alt. Name The alternate means of identifying the maintenance object.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Issue 1 April 1997 Page 8-545 Feature Interactions With the enhancement of multiple maintenance users, there may be a possibility of two users attempting to test the same physical hardware (for example, one via the test alarms command and another through the test board command).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Issue 1 April 1997 Page 8-546 Description The test analog-testcall command performs facility diagnostic tests on an entire trunk group, an individual trunk group member, an individual trunk port or on all trunks on a board, depending on the options entered by the technician.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Page 8-547 no-st-or-rl This will execute the "full" test, but will skip all self test and return loss sequences. This saves about 40 seconds on the type 105 transmission test and will not have any effect on type 100 transmission tests or type 102 transmission tests.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Issue 1 April 1997 Page 8-548 If the board is not inserted, the following message will be displayed: Board not inserted If the specified board does not have any maintenance objects associated with it, the following message will be displayed: No MO in this board If the EPN on which the board resides is not available, the following message
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test analog-testcall Page 8-549 Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test result. Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being tested. Maintenance Name The type of maintenance object that is being tested. Alt.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test board Issue 1 April 1997 Page 8-550 test board This command will perform a set of hardware diagnostic tests on the specified circuit pack. The tests will vary according to the type of pack and short or long request.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test board Issue 1 April 1997 Page 8-551 Parameters location A "location" represents the physical position of the board to be tested. For R3 Standard cabinets a location is entered as "UUcSS" where "UU" represents the cabinet number, "c" represents the carrier, and "SS" represents the slot position.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test board Issue 1 April 1997 Page 8-552 Port/Board invalid If the EPN in which the specified board resides is not available, the following message will be displayed: EPN is not available If the specified board is not configured in the system, the following message will be displayed: Board not assigned If the request for all maintenance objects associated w
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test board Page 8-553 Output The responses display on a test-by-test basis with one line of data displayed for each test result. Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being tested. Maintenance Name The type of maintenance object that is being tested. Alt.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-554 test card-mem This command will initiate a test sequence on the specified memory card. Synopsis test card-mem location [ short | long ] [ repeat number | clear ] schedule Permissions The following default logins may execute this command: init, inads, system technician.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test card-mem Issue 1 April 1997 Page 8-555 The tests in the sequence can verify the sanity of the memory card device, the basic read/erase/write operations to the memory card, the integrity of the translation data stored in the memory card, the function of 12 volt power supply in TN777B NETCON circuit pack used for memory card erase/write operations, the tran
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test card-mem Issue 1 April 1997 Page 8-556 Parameters location This parameter indicates the carrier location where the memory card resides in a High or Critical Reliability System (i.e. "a" or "b"). In a duplicated switch configuration, it can be either "a", "A", "b", or "B".
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-557 For a duplex switch configuration, the following message will be displayed: Enter [cabinet(1)];carrier(A-B), [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages If the SPE is not active, the following message will be displayed: Command must be executed from active SPE If the carrier ent
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test card-mem Page 8-558 Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test result. Port The port address (cabinet-carrier-slot-circuit) of the maintenance object that is being tested. This object is always associated with cabinet 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test cdr-link Issue 1 April 1997 Page 8-559 Feature Interactions The "test card-mem long" command will invoke the Memory Card Erase/Write/Read Test. This means that the "save translation" and "save announcement" commands will be rejected while a write-to-memory-card operation is active.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test cdr-link Page 8-560 For information on what a CDR link is and does, see the second paragraph in the "Description" section of the "status cdr-link" manual pages. Defaults The default for the command is short with the repeat of 1. Parameters link-id A "Link-id" is either "primary" or "secondary".
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test cdr-link Page 8-561 Link not administered or not enabled If no tests can be found for the link, the following message will be displayed: No tests for this MO If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test customer-alarm Issue 1 April 1997 Page 8-562 Feature Interactions None. test customer-alarm This command allows the technician to test the leads for a customer-provided alarming device on the Processor and EPN maintenance circuit packs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test customer-alarm Issue 1 April 1997 Page 8-563 Parameters location The location designates the physical position of the desired customer-alarm circuit pack. The location consists of a cabinet number and carrier letter. The cabinet number is one or two digits from 1 to 3 with leading zeros allowed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test data-module Page 8-564 Error Messages If the location identifier entered is not valid, the following message will be displayed: Command aborted; please try later If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflict
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test data-module Issue 1 April 1997 Page 8-565 Synopsis test data-module extension [ short | long ][ repeat number | clear ] schedule Permissions The following default logins may execute this command: system technician, inads, cust, init, nms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test data-module Issue 1 April 1997 Page 8-566 Parameters extension The extension associated with the data module or data channel to be tested. The number of digits in an extension is determined by a dial-plan. short This will cause the command to execute a series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test data-module Issue 1 April 1997 Page 8-567 Extension not assigned If the object associated with the specified extension is not a data module or a data channel, the following message will be displayed: Extension exists but assigned to a different object If the EPN that contains the data module port is not accessible, the following message will be displaye
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Page 8-568 Test No The actual test that is being executed. Result An indicator as to whether the test failed, passed, aborted or no hardware was available (no board). Error Code A numerical description of why the test failed or was aborted. For the following output example, the command entered was "test data-module 300".
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Issue 1 April 1997 Page 8-569 Examples test ds1-loop 01c08 test ds1-loop 1-3c03 cpe-loopback-jack test ds1-loop 1-3c03 cpe test ds1-loop 10c03 end test ds1-loop 02d12 fa test ds1-loop 02d12 inj Description The test ds1-loop command will validate that the board exists at the specified location, that the board is a TN464F or TN767E or later suffix
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Issue 1 April 1997 Page 8-570 Parameters location A "location" represents the physical position of the board to be tested. For standard cabinets, a location is entered as "UUcSS" where "UU" represents the cabinet number, "c" represents the carrier, and "SS" represents the slot position.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Issue 1 April 1997 Page 8-571 Help Messages If the system technician presses HELP after entering "test ds1-loop" the following message will be displayed: Enter DS1 board location, [’cpe-loopback-jack-test-begin [number-of-bits bit-pattern]’ or ’far-csu-loopback-test-begin’ or ’one-way-span-test-begin’ or ’end-loopback/span-test’ or ’inject-single
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test ds1-loop Page 8-572 If the "inject-single-bit-error" parameter is selected, but no CPE Loopback Jack, far-end CSU, or one-way span test is active on the DS1 circuit pack, then the following message will be displayed: Parameter valid only if a loopback/span test is active on the DS1 Output The responses will be displayed on a test-by-t
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test duplication-interface Issue 1 April 1997 Page 8-573 test duplication-interface This command will test the indicated duplication-interface board. Synopsis test duplication-interface location [ short | long ][ repeat number | clear ] schedule Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test duplication-interface Issue 1 April 1997 Page 8-574 Parameters location The location designates the SPE location of the desired duplication interface circuit pack; either "1a", "1b" "a" or "b". short This will cause the command to execute a series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test duplication-interface Issue 1 April 1997 Page 8-575 Cannot interrupt Standby SPE while entering maintenance mode; please try later If the standby SPE is not refreshed when this command is executed, then the following message is displayed: Standby SPE memory not refreshed; use the "refresh spe-standby" command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Page 8-576 For the following output example, assume that the command that was entered was "test duplication-interface 1A" while "A" was the active carrier in an SPE duplex system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Defaults The default for this command is a repeat of 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Issue 1 April 1997 Page 8-578 Parameters physical location In addition to entering the word "physical" the system technician must specify the physical location.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test eda-external-device-alrm Page 8-579 Output For the following output example the command that was entered was "test external-device-alarm all": test eda-external-device-alrm all TEST RESULTS Port Maintenance Name 03major 03A2102 01major 01minor 01c1201 03A2101 01c1202 03minor 04major Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test environment Issue 1 April 1997 Page 8-580 test environment This command will test the environment monitoring and control capabilities including emergency transfer in any cabinet.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test environment Issue 1 April 1997 Page 8-581 NOTE: The processor carrier and its duplicate if present as well as any EPN control carrier or an SCC carrier will not be recycled. All port carriers are recycled, and service is interrupted for each port carrier. If a carrier containing an active EI is recycled, communications with that cabinet will be disrupted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test environment Issue 1 April 1997 Page 8-582 Error Messages If the entered cabinet location is greater than two characters or otherwise invalid, the following error message is displayed: Identifier invalid If the indicated EPN is not available, the following message is displayed: EPN is not available If the command entered is in conflict with another curre
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test environment Page 8-583 test environment 1 TEST RESULTS Port 01 01 01A 01B 01C 01D 01E 01 01 01 01 Maintenance Name POWER AC-POWER CARR-POW CARR-POW CARR-POW CARR-POW CARR-POW EMG-XFER CABINET EXT-DEV RING-GEN Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Issue 1 April 1997 Page 8-584 test hardware-group This command allows a user to perform a set of hardware diagnostic tests on the whole system, a carrier, cabinet, spe, or board. The tests will vary according to the configuration of the system and the specified command options.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Issue 1 April 1997 Page 8-585 A hardware-group command executing in the foreground may be aborted by either pressing the ’cancel’ key on the SAT or by entering the "cancel hardware-group" command on a different SAT.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-586 Help Messages If the system technician presses HELP after entering "test hardware-group" the following message will be displayed: board cabinet carrier spe system If the system technician presses HELP after entering "test hardware-group board" the following message will be displayed: Enter board location:
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Issue 1 April 1997 Page 8-587 Board not assigned If an invalid carrier is specified with the "test hardware-group carrier" command the following message will be displayed: Invalid carrier specified If an invalid cabinet is specified with the "test hardware-group cabinet" command the following message will be displayed: Invalid cabinet spe
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Background? Page 8-588 This option provides the ability to run the command in the background thus freeing up the SAT. The error results will be tabulated in the error log but no results will be displayed on the terminal. This option may not be used if the ’continuously’ option or the ’auto-page’ option is specified.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Table 8-7.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group SPE-interchange? Page 8-590 The ’spe-interchange’ option will allow for the planned interchange of duplicated SPEs and subsequent testing of both the active and standby SPEs. test hardware-group system Page 1 of 1 TEST HARDWARE-GROUP SELECTIONS Select the desired options for the specified test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-591 Field Error Message Following are the error message that will be displayed on the screen. The message are displayed when the system technician tabs out of a field and the validation routines are executed. In the following messages, an "x" represents what was entered by the user.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Issue 1 April 1997 Page 8-592 If no tests are available for the MOs in the specified hardware group the following message is displayed: No tests available for MOs in the specified hardware group If the spe-interchange option was selected and the command was run from a non-PPNSAT the following message is displayed while the interchange take
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Page 8-593 Test No. The actual test that has been executed. Result An indicator as to whether the test failed, passed or was aborted. Sometimes a maintenance object cannot be tested and one of the following test results will be displayed: NO BOARD The board is administered but not inserted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test hardware-group Issue 1 April 1997 Page 8-594 test hardware-group system Command started in background mode Feature Interactions Test hardware-group Only one "test hardware-group" command can be active at any given time.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test inads-link Issue 1 April 1997 Page 8-595 System Interaction The performance of "test hardware-group" is affected by call processing traffic, administration activity, choice of the ’short’ or ’long’ option, whether the ’all-ports’ option was chosen, whether the ’spe-interchange’ option was chosen, and other demand maintenance activity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test inads-link Page 8-596 line. The line must be free so the system can place a call to INADS. A local SAT user entering the "test inads-link" command need not log off for the system to place a call to INADS, but the two minute delay still exists. Once the call is answered by INADS, the system will send a message with a test alarm type.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test interface Issue 1 April 1997 Page 8-597 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test interface Issue 1 April 1997 Page 8-598 Examples test interface 01a1 l test interface 01b2 s r 2 test interface 01b2 s r 2 schedule test interface b1 l r 25 test interface a2 Description The test interface command performs hardware diagnostic tests on the technician specified processor interface circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test interface Issue 1 April 1997 Page 8-599 repeat number The "number" specifies how many times each test in the sequence is to be repeated. "Number" may be any integer between 1 and 100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test interface Issue 1 April 1997 Page 8-600 If the technician-entered carrier is not active, the following error message will be entered: Board invalid If the specified carrier/position processor interface circuit pack is not inserted, but the specified carrier is active, the following error message will be displayed: No such MO’s lname/pname If the command
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test isdn-testcall Page 8-601 Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test result. Port The port address (cabinet-carrier-slot) of the maintenance object that is being tested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test isdn-testcall Page 8-602 Permissions The following default logins may execute this command: system technician, inads, init.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test isdn-testcall Page 8-603 Error Messages If the specified format of the trunk location is incorrect, the following message is displayed: Format invalid If the specified trunk group or member range is invalid, the following message is displayed: Trunk or trunk group invalid If a trunk group and member is not specified, the following me
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test isdn-testcall Page 8-604 Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output The responses will be displayed on a test-by-test basis with one line of data displayed for each tes
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test journal-printer Issue 1 April 1997 Page 8-605 Only one ISDN trunk can be tested per port network at a time. Once testing is completed, another ISDN trunk can be tested in that port network. The maximum number of asynchronous outgoing test calls running, depends on the number of Maintenance/Test circuit packs in the system.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test journal-printer Issue 1 April 1997 Page 8-606 Parameters pms-log This will test the link to the pms logging printer. The maintenance name for the pms-log printer, displayed on the test results form on output, is PMS-PRNT. wakeup-log This will test the link to the wakeup logging printer.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test journal-printer Page 8-607 If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test led Issue 1 April 1997 Page 8-608 Feature Interactions The maintenance of a particular component on a link will sometimes interfere with the maintenance of the link itself. Maintenance can put a link component in a busy state causing link set-up to fail.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test led Page 8-609 The following LEDs are NOT lighted by the test led command: ■ SPE Select LEDs on the Duplication Interface Circuit Packs. ■ Power Unit LEDs. ■ The yellow (amber) LED on the tape drive. Defaults The default for the command is "all" with a repeat of 1 and short in a duplex system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test link Page 8-610 Output If the command is successful, the following message will be displayed: Command successfully completed Feature Interactions None. test link This command will perform a set of hardware diagnostic tests on the specified link.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test link Issue 1 April 1997 Page 8-611 Parameters link-id A link number between 1-8 that identifies the link to be tested. The link number is assigned via the communication-interface links form. short This will cause the command to execute a series of nondestructive diagnostic tests.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test link Issue 1 April 1997 Page 8-612 If the link has not been administered, then the following message is displayed: Link not administered or not enabled If there are no tests for the current MO, the following message is displayed: No tests for this MO If the command entered is in conflict with another currently executing command, then a message will be d
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test maintenance Page 8-613 test link 1 long TEST RESULTS Port 01AXX01 01AXX01 01AXX01 01AXX01 Maintenance Name PI-LINK PI-LINK PI-LINK PI-LINK Alt. Name Test No. Result 182 PASS 183 PASS 234 PASS 233 PASS Error Code Command Successfully Completed Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test maintenance Issue 1 April 1997 Page 8-614 For the EPN maintenance circuit pack, the SAT interface, EI link, reset and sanity functions are tested. The long test resets the EPN maintenance circuit pack causing the EPNSAT link to be dropped and is destructive. Defaults The default for the parameters are short with a repeat of 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test maintenance Issue 1 April 1997 Page 8-615 Error Messages For any system, if the entered value is invalid, the following message will be displayed: Identifier invalid If the port network specified is not available, the following message will be displayed: EPN is not available If the command entered is in conflict with another currently executing command,
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test memory Page 8-616 test maintenance 2 TEST RESULTS Port 02A 02A 02A 02A Maintenance Name MAINT MAINT MAINT MAINT Alt. Name Test No. Result 106 PASS 229 PASS 303 PASS 337 PASS Error Code Command Successfully Completed Feature Interactions The long test on EPN maintenance circuit packs will cause the EPNSAT link to be dropped.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test memory Issue 1 April 1997 Page 8-617 Description This command performs hardware diagnostic tests on any one memory circuit packs or on all memory circuit packs in the technician specified carrier. Neither the short nor the long test is destructive when testing memory. Defaults The cabinet default is always cabinet 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test memory [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Issue 1 April 1997 Page 8-618
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test memory Issue 1 April 1997 Page 8-619 If the system technician presses HELP after entering "test disk" on a duplex SPE system the following message will be displayed: Enter [cabinet(1)];carrier(A-B), [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages For SPE duplex systems, if no carrier is entered on the command line, the fol
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test memory Page 8-620 If during the execution of a command a resource problem occurs that requires the user to restart the command, then the following message will be displayed: Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message wi
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test modem-pool Issue 1 April 1997 Page 8-621 test modem-pool This command will perform hardware diagnostic tests on the specified modem pool group or an individual member of a specified group.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test modem-pool Page 8-622 Parameters group number The group number is assigned from administration. The group number may be any administered group from 1-5. member number The member number is assigned from administration. A member is a pair of analog and digital line ports (or two pair for the Integrated modem-pool case).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test modem-pool Page 8-623 If the group is not administered or is administered but with no members, the following message will be displayed: Group not assigned, or group assigned but with no member If the a member is assigned, but the port is does not exist in the system, then the following message is displayed: Port not assigned If there
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test network-control Page 8-624 In the following output example, the command "test modem-pool 1/3" was entered. test modem-pool 1/3 short SPE B TEST RESULTS Port 01C0701 01C0701 Maintenance Name MODEM-PT MODEM-PT Alt. Name Test No. Result 98 PASS 99 PASS Error Code Command Successfully Completed Feature Interactions None.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test network-control Issue 1 April 1997 Page 8-625 Defaults The default for the command is cabinet 1, carrier a, short with a repeat of 1. Parameters location The location designates the desired network control board carrier in a High or Critical Reliability System (i.e. "a" or "b").
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test network-control Page 8-626 For a duplex switch configuration, the following message will be displayed: Enter [cabinet(1)];carrier(A-B), [’long’ or ’short’], [’repeat’ (1-100) or ’clear’], [’schedule’] Error Messages If the SPE is not active, the following message will be displayed: Command must be executed from active SPE If the carr
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test network-control Issue 1 April 1997 Page 8-627 use the "refresh spe-standby" command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test packet-control Page 8-628 Test No The actual test that is being executed. Result An indicator such as "PASS" for test passed, "FAIL" for test failed, "ABORT" for test was aborted, "NO BOARD" for no Network Control Board was inserted. Error Code A system-generated number that tells why the individual test failed or was aborted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test packet-control Issue 1 April 1997 Page 8-629 Permissions The following default logins may execute this command: system technician, inads, init, nms Examples test packet-control test packet-control A test packet-control B test packet-control 1A test packet-control 1B test packet-control a short test packet-control a s repeat 5 test packet-control b s r 5
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test packet-control Issue 1 April 1997 Page 8-630 Parameters location The location only applies to duplicated configurations. If the configuration is a simplex, the location parameter is not used and thus is not valid. For duplicated configurations, a "location" represents the carrier that the packet-control resides on in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test packet-control Page 8-631 Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output Port This field represents the Cabinet-Carrier in which the Packet-Control
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pkt Page 8-632 For the following output example, the command test packet-control 1B was entered. Note that carrier B is the active carrier in these example outputs. test packet-control 1B TEST RESULTS Port 01B Maintenance Name PKT-CTRL Alt. Name Test No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pkt Issue 1 April 1997 Page 8-633 Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pkt Issue 1 April 1997 Page 8-634 Parameters pn number The individual Packet bus to be tested is entered as "NN" where "NN" represents the port network number of the port network to have its Packet bus tested. A port network number (1-3) may be entered. short This will cause the command to execute a series of nondestructive diagnostic tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pkt Page 8-635 If the port network on which the desired Packet bus resides is unavailable, the following message will be displayed: EPN is not available For any system, if the length of the user entered parameter "port network" exceeds 3 the following message will be displayed: Entry invalid If the packet bus is not activated the fol
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pms-link Page 8-636 Test No The actual test that is being executed. Result The result of the individual test -"PASS," "ABORT," "FAIL," "NO BOARD," "DISABLED," "EXTRA BD." Error Code A system-generated number that tells why the test failed or aborted. A detailed list of the codes according to "Test No.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pms-link Page 8-637 Examples test pms-link sh r 5 test pms-link l test pms-link test pms-link c test pms-link c sch Description The test pms-link command will perform the specified property management system link tests on the specified pms link, by checking to see if the link is accessible and then performing a reset on the link.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pms-link Issue 1 April 1997 Page 8-638 Parameters short This will cause the command to execute a series of nondestructive diagnostic tests. long This executes a more comprehensive and longer version of the diagnostic tests. This may involve both destructive and nondestructive tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pms-link Page 8-639 Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test res
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test port Issue 1 April 1997 Page 8-640 test port This command performs hardware diagnostic tests on an individual port circuit. Synopsis test port location [ short | long ][ repeat number | clear ] schedule Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test port Issue 1 April 1997 Page 8-641 Parameters location A "location" represents the physical position of the port to be tested and is entered as "UUcSSpp" where "UU" represents the cabinet number (1-3), "c" represents the carrier, "SS" represents the slot position, and "pp" represents the circuit.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test port Issue 1 April 1997 Page 8-642 If the EPN on which the port resides is not accessible, the following message will be displayed: EPN is not available If the board on which the port resides is not configured in the system, the following message will be displayed: Port not assigned If there are no tests found for this maintenance object, the following
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pri-endpoint Page 8-643 Test No The actual test that is being executed. Result The result of the individual test -"PASS," "ABORT," "FAIL," "NO BOARD," "DISABLED," "EXTRA BD." Error Code A system-generated number that tells why the release failed or aborted. A detailed list of the codes according to "Test No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pri-endpoint Issue 1 April 1997 Page 8-644 Examples test pri-endpoint 25012 test pri-endpoint 45002 sh test pri-endpoint 45892 l test pri-endpoint 24389 sh r 4 test pri-endpoint 34899 l r 6 test pri-endpoint 34912 l r 5 schedule test pri-endpoint 93483 r 2 test pri-endpoint 10022 c test pri-endpoint 92349 schedule Description The test pri-endpoint comman
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test pri-endpoint Issue 1 April 1997 Page 8-645 Error Messages If the format for the extension is incorrect, the following error message will be displayed: Extension invalid If the EPN on which the PRI endpoint resides is not accessible, the following message will be displayed: EPN is not available If the extension is not administered, the following message
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test processor Page 8-646 Test No The actual test that is being executed. Result The result of the individual test -"PASS," "ABORT," "FAIL," "NO BOARD," "DISABLED." Error Code A system-generated number that tells why the test failed or aborted. A detailed list of the codes according to "Test No." is provided for each MO.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test processor Page 8-647 Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test processor Issue 1 April 1997 Page 8-648 Parameters location The location designates the physical position of the desired processor. The location consists of a cabinet number and carrier letter. The cabinet number is always optional and must be a "1" or a "01" if entered.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test processor Issue 1 April 1997 Page 8-649 If the system technician presses HELP after entering "test processor" on a duplex SPE system the following message will be displayed: Enter [cabinet(1)];carrier(A-B), [’long’ or ’short’], [’repeat’(1-100) or ’clear’], [’schedule’] Error Messages For SPE duplex systems, if no carrier is entered on the command line,
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test shadow-link Page 8-650 Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test result. Port The port address (cabinet-carrier) of the maintenance object that is being tested. Maintenance Name The type of maintenance object that is being tested is MEMORY. Alt.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test shadow-link Issue 1 April 1997 Page 8-651 Synopsis test shadow-link [ short | long ][ repeat number | clear ] schedule Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test shadow-link Issue 1 April 1997 Page 8-652 repeat number The "number" specifies how many times each test in the sequence is to be repeated. "Number" may be any integer between 1 and 100.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test shadow-link Page 8-653 If the standby SPE is busy with another task, then the following message is displayed Standby SPE busy with another task; for information use "status system 1" If the standby SPE is not available when this command is executed, then the following message is displayed: Standby SPE not available; for information us
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test signaling-group Issue 1 April 1997 Page 8-654 test signaling-group This command performs a set of hardware diagnostic tests on the specified signaling group. The tests vary according to whether a short or long option is specified.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test signaling-group Issue 1 April 1997 Page 8-655 Parameters group identifier The signaling group identifier is an administered number associated with each signaling group (1-8). short This will cause the command to execute a series of nondestructive diagnostic tests. long This will execute a more comprehensive and longer version of the diagnostic tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test signaling-group Page 8-656 If the specified group identifier is not administered, the following message is displayed: No signaling group assigned If no tests can be found for the associated MO, the following message is displayed: No tests for this MO If the software data cannot be sent to the SAT, the following message is displayed:
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test sp-link test signaling-group 1 Page 8-657 SPE A TEST RESULTS Port 1 1 1 Maintenance Name ISDN-SGR ISDN-SGR ISDN-SGR Alt. Name Test No. Result 636 PASS 639 PASS 637 PASS Error Code Command Successfully Completed Feature Interactions Additional data is available after running a test.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test sp-link Issue 1 April 1997 Page 8-658 Description The test sp-link command validates that the system printer link is administered and runs a series of diagnostic tests that return results of the test along with possible error codes to the user. The system printer link is a link from the switch to an external printer over which jobs can be printed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test spe-standby Page 8-659 All maintenance resources busy; try again later Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test result. Port Not applicable. Will always be blank. Maintenance Name The type of maintenance object that is being tested. This will always be "SYS-PRNT".
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test spe-standby Issue 1 April 1997 Page 8-660 Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test spe-standby Issue 1 April 1997 Page 8-661 Defaults The defaults for this command are short with a repeat of 1. Parameters short This will cause the command to execute a series of nondestructive diagnostic tests. long This will execute a more comprehensive and longer version of the diagnostic tests.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test spe-standby Issue 1 April 1997 Page 8-662 If the standby SPE is not refreshed and the active SPE is hard selected via the SPE select switches when this command is executed, then the following message is displayed: Active SPE locked via select switches; Standby SPE memory not refreshed If the standby SPE is busy with another task, then the following messa
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test station test spe-standby Page 8-663 SPE A TEST RESULTS Port 01B 01B 01B 01B . . . Maintenance Name Alt. Name Test No. Result SHDW-CIR 285 SHDW-CIR 284 SPE-SELECT 278 DUPINT 315 . . . . . . Error Code PASS PASS PASS PASS . . .
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test station Issue 1 April 1997 Page 8-664 Description The test station command performs hardware diagnostic tests on an individual port circuit assigned to that extension. Tests will be performed on the hardware that is connected to the port. The technician must specify the extension and a translation is automatically done to the physical port location.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test station Issue 1 April 1997 Page 8-665 Parameters extension The extension of the station to test. The number of digits in an extension is determined by a dial-plan. short This will cause the command to execute a series of nondestructive diagnostic tests. long This will execute a more comprehensive and longer version of the diagnostic tests.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test station Issue 1 April 1997 Page 8-666 If the EPN on which the port resides is not accessible, the following message will be displayed: EPN is not available If the extension is not administered, the following message will be displayed: Extension not assigned If the object associated with the specified extension is not a station, the following message wil
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test synchronization Page 8-667 Test No The actual test that is being executed. Result The result of the individual test -"PASS," "ABORT," "FAIL," "NO BOARD," "DISABLED," "EXTRA BD." Error Code A system-generated number that tells why the release failed or aborted. A detailed list of the codes according to "Test No.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test synchronization Issue 1 April 1997 Page 8-668 Examples test synchronization r 3 test synchronization sh r 1 test synchronization sh r 1 schedule test synchronization l Description The test synchronization command makes sure that the proper sources are being used for timing synchronization and updatse the boards with the correct synchronization parameters
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test synchronization Page 8-669 Parameters short This causes the command to execute a series of nondestructive diagnostic tests. long This executes a more comprehensive and longer version of the diagnostic tests. This involves both destructive and nondestructive tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tdm Page 8-670 Command resources busy; Press CANCEL to clear, and then resubmit If all of the available maintenance resources are currently in use, then the following message will be displayed: All maintenance resources busy; try again later Output The responses will be displayed on a test-by-test basis with one line of data displaye
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tdm Issue 1 April 1997 Page 8-671 Synopsis test tdm port-network pn number [ short | long ][ repeat number | clear ][ schedule ] Permissions The following default logins may execute this command: system technician, inads, init.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tdm Issue 1 April 1997 Page 8-672 Parameters pn number The individual TDM bus to be tested is entered as "NN" where "NN" represents the port network number of the port network to have its TDM bus tested. Both halves ("a" and "b") of the TDM bus will be tested. A port network number (1 - 3) may be entered with or without a leading zero (0).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tdm Issue 1 April 1997 Page 8-673 If the port network on which the desired TDM bus resides is unavailable, the following message will be displayed: EPN is not available If the command entered is in conflict with another currently executing command, then a message will be displayed showing the login id of the conflicting user and the conflicting command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tone-clock Page 8-674 For the following output example, assume that the command that was entered was "test tdm port-network 1". test tdm port-network 1 TEST RESULTS Port PN 01A PN 01A PN 01A PN 01B PN 01B PN 01B Maintenance Name TDM-BUS TDM-BUS TDM-BUS TDM-BUS TDM-BUS TDM-BUS Alt. Name Test No.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tone-clock Page 8-675 Defaults The default for the command is short with a repeat of 1. Parameters location A "location" represents the physical position of the tone/clock to be tested and is entered as "UUc" where "UU" represents the cabinet number, and "c" represents the carrier.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tone-clock Issue 1 April 1997 Page 8-676 Invalid carrier specified If the cabinet entered is not within the valid range of cabinets or the cabinet is not administered, the following message will be displayed: Cabinet number not assigned If there is no tone/clock board at the specified location, one of the following messages will be displayed: Board not
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test trunk Page 8-677 Test No The actual test that is being executed. Result The result of the individual test -"PASS," "ABORT," "FAIL," "NO BOARD," "DISABLED," "EXTRA BD." Error Code A system-generated number that tells why the release failed or aborted. A detailed list of the codes according to "Test No." is provided for each MO.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test trunk Issue 1 April 1997 Page 8-678 Examples test trunk 78 l test trunk 80/1 sh r 2 test trunk 78/2 l r 25 test trunk 78/2 l r 25 schedule test trunk 80 test trunk 80 schedule test trunk 78 r 4 test trunk 78 c Description The test trunk command performs hardware diagnostic tests on an entire trunk group or an individual trunk group member, depending on t
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test trunk Page 8-679 Parameters group number The group number is an administered number associated with each trunk group (1-99). member number The member number is an administered number identifying a particular trunk within a trunk group (1-99). short This will cause the command to execute a series of nondestructive diagnostic tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test trunk Page 8-680 If a software fault is encountered while the command is executing, the following message will be displayed: Error encountered, can’t complete request If the trunk group is not administered, the following message will be displayed: Group not assigned, or group assigned but with no member If the trunk group member is n
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tsc-administered Page 8-681 Test No The actual test that is being executed. Result The result of the individual test -"PASS," "ABORT," "FAIL," "NO BOARD," "DISABLED." Error Code A system-generated number that tells why the release failed or aborted. A detailed list of the codes according to "Test No." is provided for each MO.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tsc-administered Issue 1 April 1997 Page 8-682 Examples test tsc-administered 1 test tsc-administered 1/1 repeat 2 test tsc-administered 1/2 schedule Description The test tsc-administered command runs a switched services request to run the TSC heartbeat test is for administered Temporary Signaling Connection’s (TSCs) on a signaling group.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids test tsc-administered Page 8-683 If the specified signaling group number is out of range, the following message is displayed: Signaling group invalid If the specified signaling group is not administered, the following message is displayed: No signaling group assigned If the specified signaling group has no TSC assigned or the specified TS
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-684 Output The responses will be displayed on a test-by-test basis with one line of data displayed for each test result. Port The port address of the administered temporary signaling connection that is being tested (signaling group no/tsc index).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Issue 1 April 1997 Page 8-685 Synopsis Simplex/Duplex2 upgrade software Permissions The following logins may execute this command: system technician, inads, init.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-686 Parameters None.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Page 8-687 If the SPE-select switches are thrown to prevent the SPE-interchange during a software upgrade, the following message is displayed: SPE select switches thrown; upgrade complete only on standby If the standby SPE is not in the standby mode and is busy running tests, the following message will be displayed: Standb
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Issue 1 April 1997 Page 8-688 Explanations and error recoveries to the above steps are as follows: INITIATING SOFTWARE UPGRADE: This indicates that the system is proceeding to do a software upgrade. MEM-CARD CHECKSUM: If the card-mem checksum fails, the system will reboot without performing an upgrade.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Issue 1 April 1997 Page 8-689 Initcauses Executing "display initcauses" shows that software upgrade and the level of system reset being done. Multi-user Contention When this command is executing, all other maintenance commands will be blocked. Exceptions to these are most of the status or display type commands.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 8 Maintenance Commands and Trouble-Clearing Aids upgrade software Issue 1 April 1997 Page 8-690
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction General Packet Bus Fault Isolation and Correction 9 Issue 1 April 1997 Page 9-1 9 General This chapter describes the fault isolation/correction procedures for the Packet Bus and for the various MOs that use the Packet Bus.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Packet Bus Fault Isolation and Correction Remote Maintenance versus On-Site Maintenance Page 9-2 9 ■ ‘‘Circuit Packs That Use the Packet Bus’’ describes the various circuit packs, ports, and endpoints that use the Packet Bus.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Packet Bus Fault Isolation and Correction Tools for Packet Bus Fault Isolation and Correction Page 9-3 9 The Maintenance/Test Packet Bus port (described in detail later in this chapter) can give the remote technician information about the state of the packet bus. This information can be obtained via the status system command and via the PKT-BUS test sequence.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Issue 1 April 1997 Page 9-4 the packet bus in its neighbor. The TN771 Maintenance/Test Circuit Pack (discussed in detail later) provides packet bus maintenance testing and reconfiguration capabilities. Packet Bus Faults Two types of packet bus failures can occur: ■ Shorts. A short occurs when leads on the packet bus become connected together.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Circuit Packs That Use the Packet Bus Issue 1 April 1997 Page 9-5 Circuit Packs That Use the Packet Bus Four circuit packs can use the packet bus. The following list identifies and discusses each circuit pack. An explanation of how each circuit pack assists in packet bus maintenance is also included.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Circuit Packs That Use the Packet Bus Issue 1 April 1997 Page 9-6 Effect of Circuit Pack Failures on the Packet Bus A failure of any of the circuit packs described in the previous section can disrupt traffic on the Packet Bus.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Maintenance of the Packet Bus Issue 1 April 1997 Page 9-7 A circuit pack can fail in a manner such that it transmits bad data on the Packet Bus. If the Packet Control fails in such a fashion, all Packet traffic is disrupted (because all traffic requires the Packet Control).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Issue 1 April 1997 Packet Bus Fault Isolation and Correction Maintenance of the Packet Bus Page 9-8 with a large number of Digital/Analog/Hybrid sets and a small number of ISDN-BRI sets would probably not consider the Packet Bus failure a catastrophic problem.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Maintenance of the Packet Bus Issue 1 April 1997 Page 9-9 These interactions allow normal, non-Packet, system traffic to continue unaffected, and they reduce the number of extraneous entries into the Error/Alarm Logs. If the Packet Bus failure is caused by a failed circuit pack, the circuit pack should appear in the Error/Alarm Logs, which aids in fault isolation.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-10 The Maintenance/Test Circuit Pack (TN771D) Description Packet bus reconfiguration is available only in high and critical reliability systems. In such systems that use the packet bus, a Maintenance/Test is required in each port network.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-11 In normal switch operation, the Maintenance/Test provides the visual feedback of the Packet Bus state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-12 4. D8W 8-wire modular cable of an appropriate length to connect the 258A on the back of the cabinet to the 355A adapter.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-13 If the system has a TN771 installed in the Port Network to be examined, use the following steps to enter the standalone mode: 1. Ensure that Alarm Origination is suppressed either at login time or via the Maintenance-Related System Parameters form. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-14 TN771 STANDALONE MODE (Type "?" at the prompt for help) Command: Figure 9-1. Normal Standalone Mode Display ! CAUTION: If the display in Figure 9-1 does not appear, be sure to check the wiring between the terminal and the TN771, and also the terminal parameters.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-15 Using Standalone Mode in Packet Bus Fault Isolation and Correction When the TN771 is in standalone mode, three commands can be used at the terminal: ■ ds displays the current state of the Packet Bus leads. ■ dsa toggles auto-report mode on and off.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Page 9-16 SLOT XXX Backplane Separation .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. Figure 9-3. +5v L0 GND L3 GND L6 GND HP H1 GND H3 GND H5 GND LF GND GND GND +5v +5v .. .. .. .. .. .. .. .. .. .. .. .. . ... ... +5v LP L1 L2 L4 L5 L7 L8 H0 SB H2 H4 SF H6 H7 H8 GND SS GND GND +5v +5v .. .. .
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Page 9-17 SLOT XXX Backplane Separation Figure 9-4. .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. .. .. .. .. .. .. .. .. .. . .. .. .. ... .. . .. .. .. +5v LP L1 L2 L4 L5 L7 L8 H0 SB H2 H4 SF H6 H7 H8 GND SS GND GND +5v +5v .. .. .. .. .. .. .. .. .. ..
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction The Maintenance/Test Circuit Pack (TN771D) Issue 1 April 1997 Page 9-18 Special Precaution Concerning the TN771 NOTE: A new TN771 Maintenance/Test circuit pack must be taken to the customer site whenever the following is true: ■ Maintenance/Test Packet Bus port indicates that a Packet Bus fault is present.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Issue 1 April 1997 Page 9-19 8. If the data matches the previously recorded data, a Packet Bus problem exists. The original TN771 Maintenance/Test circuit pack is not defective, and it does not need to be returned to the factory.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Page 9-20 The Packet Bus Fault Isolation Flowchart appears on the following two pages.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart B Page 9-21 MATCH FOUND ? NO INTERCEPT YES DIGIT CONVERSION ? NO C YES CONVERSION LIMIT EXCEEDED? YES INTERCEPT NO MODIFY DIGIT STRING (CONVERT) FURTHER CONVERSION ALLOWED? NO YES INCREMENT CONVERSION COUNTER ANALYZE RESULT AS SPECIFIED BY ‘‘NET’’ DISABLE CONVERSION AAR, ARS A EXT DIAL
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Issue 1 April 1997 Page 9-22 Flowchart Description and Supplement An uppercase letter in bold (for example, A, B, C, etc.) indicates that there is supplemental information with details about the relevant process that could not fit into the appropriate box or diamond.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Isolation Flowchart Issue 1 April 1997 Page 9-23 c. If only a single EPN is affected, the Packet Control is probably not the source of the problem. However, if all of the ISDN-BRI circuit packs are located in a single EPN, assume that the answer to this question is ‘‘No,’’ and check the Packet Control. d.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-24 Packet Bus Fault Correction Using and Interpreting Results from the Status System Command The status system command can be issued to retrieve information about the Packet Bus. This command is described fully in the "Status Commands" section in Chapter 8, ‘‘Maintenance Commands and Trouble-Clearing Aids’’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-25 Considerations for High and Critical Reliability Systems If a High or Critical Reliability system is involved, special considerations involving the features of this type of system must be kept in mind.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-26 ! CAUTION: Since Packet Bus fault isolation procedures involve removing circuit packs and possibly disconnecting entire carriers, these procedure have a profound effect on service. Therefore, if possible, implement these procedures after hours or during hours of minimum system use.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Page 9-27 2. If there are errors for the circuit pack, refer to the appropriate maintenance documentation in Chapter 10, ‘‘Maintenance Object Repair Procedures’’, and follow the recommended maintenance procedure to resolve the errors.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-28 If the Packet Bus problem is present when the circuit pack is inserted, but is resolved when the circuit pack is removed, either the circuit pack or the backplane pins in that slot caused the problem. If the backplane pins are intact, replace the circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction ! Issue 1 April 1997 Page 9-29 WARNING: If this is a High or Critical Reliability system, and if the slot is in the Active control carrier, perform an SPE interchange before changing the circuit pack. Follow the procedures presented in Chapter 6, ‘‘Reliability Systems: A Maintenance Aid’’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-30 1. Power down the control carrier. Refer to the ‘‘Removing Power’’ section in Chapter 5, ‘‘Routine Maintenance Procedures’’. 2. Remove the suspect circuit pack. 3. As in Procedure 2, determine if the backplane pins in the removed circuit pack’s slot are bent. 4.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-31 d. Restore power to the carrier. Refer to the ‘‘Restoring Power’’ section in Chapter 5, ‘‘Routine Maintenance Procedures’’. 5. If the backplane pins are not bent, insert or replace the circuit pack. 6. Determine if the Packet Bus fault is still present. 7.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-32 network. Use the TN771 Standalone mode to determine if the Packet Bus fault is resolved. ! CAUTION: Circuit packs in carriers that are not part of the shortened bus are not inserted. As a result, these circuit packs are not alarmed. Ignore these alarms for now.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-33 Part 2: Processor Port Network: 1. Terminate the Packet Bus so that it extends only from the Active control carrier (that is, the carrier that contains the Active SPE) to the carrier that contains the Maintenance/Test circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 9 Packet Bus Fault Isolation and Correction Packet Bus Fault Correction Issue 1 April 1997 Page 9-34
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures Escalation Procedures Maintenance Object Repair Procedures 10 Page 10-1 10 For Maintenance Objects on the DEFINITY Wireless Business System (DWBS), refer to the appropriate documentation that accompanies the DWBS. Trouble-clearing is based on the type of indication received, system-alarmed troubles, or user-reported troubles.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures Cabling Precautions Page 10-2 ! CAUTION: To avoid damaging the cable-to-connector interface when removing any Inter-Carrier Cable, grasp the cable connector, not the cable itself.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Page 10-3 12V-PWR (12 Volt Power Supply) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO 12V-PWR MINOR test card-mem sh 12 Volt Power Supply 12V-PWR WARNING test card-mem sh 12 Volt Power Supply The 12 Volt Power Supply unit in the TN777B NETCON circuit pack is required for programm
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Page 10-4 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following table. By clearing error codes associated with the 12 Volt Power Supply Test for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Page 10-5 the power is off. The control register in the TN777B NETCON circuit pack is read again for the verification. If, while this test is running, an application attempts to erase or write a flash memory or a memory card, this test remains active, and the application is barred. Table 10-2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures 12V-PWR (12 Volt Power Supply) Table 10-2. Error Code Page 10-6 12 Volt Power Supply Test — Continued Test Result PASS Description/Recommendation The 12 volt power supply unit in the TN777B NETCON circuit pack is functioning correctly.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ABRI-PORT (ASAI ISDN-BRI Port) Page 10-7 ABRI-PORT (ASAI ISDN-BRI Port) MO Name (in Alarm Log) ABRI-PORT ABRI-PORT 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Page 10-8 AC-POWER AC Power for AC-Powered Systems MO Name (in Alarm Log) AC-POWER 1. Alarm Level WARNING Initial Command to Run1 test environment P Full Name of MO AC Power Where P is an appropriate port network number determined via the PORT field from the Alarm or Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Page 10-9 Maintenance Procedures", on the circuit pack, and in DEFINITY AUDIX documentation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Page 10-10 Error Log Entries and Test to Clear Values Table 10-3. Error Type AC Power Error Log Entries Aux Data Alarm Level Associated Test On/Off Board Test to Clear Value 01 0 Any Any Any test environment P sh r 1 513 Any AC Power Query Test (#78) WARNING OFF test environment P sh r 1 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Table 10-4. Error Code 1 Page 10-11 TEST #78 AC Power Query Test — Continued Test Result FAIL Description / Recommendation NOTE: For a Global AC MCC (J58890CH) use the procedures outlined in step 2. The switch is currently without AC power. ! WARNING: Turn off power to the 397C Battery Charger before removing Fuse F5. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Page 10-12 TEST #78 AC Power Query Test — Continued Table 10-4. Error Code Test Result 1 FAIL (cont’d.) (cont’d.) Description / Recommendation 2. Procedures for a Global MCC (J58890CH): a. For a nominal holdover system if there is no AC power at the wall outlet, then the problem is not with the system itself.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Page 10-13 The environment maintenance strategy to be used depends on both the cabinet configuration and the type of powering. Refer to the "DC-POWER (Single-Carrier Cabinet Power)" information for environment maintenance strategy.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures AC-POWER Table 10-6.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures AC-POWER Table 10-7. Error Code Page 10-15 TEST #78 AC Power Query Test Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to the test request was not received within the allowable time period. 2029 ABORT Internal system error 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Page 10-16 ADM-CONN (Administered Connection) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ADM-CONN MAJOR status administered-connection N Administered Connection ADM-CONN MINOR status administered-connection N Administered Connection ADM-CONN WARNING status administered-c
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Table 10-8.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Table 10-8. Page 10-18 Administered Connection Error Log Entries — Continued Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 111 (a)(b)(c)(q) Any None Any OFF None 127 (a)(b)(c)(g) Any None Any OFF None Continued on next page Notes: a.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ADM-CONN (Administered Connection) Page 10-19 g. The destination endpoint is not available. Check the status of the destination endpoint (using status access-endpoint or status data-module) and verify that the endpoint is not busy or otherwise unavailable (for example, out-of-service).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-BD (AUDIX Circuit Pack) Page 10-20 ADX8D-BD (AUDIX Circuit Pack) MO Name (in Alarm Log) ADX8D-BD 1. Alarm Level MINOR or WARNINGS Initial Command To Run1 test board PCSS sh Full Name of MO AUDIX Circuit Pack UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs). C is the carrier designation (A, B, C, D, or E).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-21 ADX8D-PT (AUDIX Digital Port) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADX8D-PT MINOR test port PCSSpp l AUDIX Digital Port ADX8D-PT WARNING test port PCSSpp sh AUDIX Digital Port 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-22 Error Log Entries and Test to Clear Values Table 10-9.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-23 e. The circuit pack is administered but not physically installed. The alarm will clear when a circuit pack is inserted. f. The circuit pack has been removed or has been insane for more than 21 minutes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-24 NO-OP Tests The maintenance strategy for DEFINITY AUDIX emulates the one for DIG-LINE. The tests listed below apply only to DIG-LINE and not to DEFINITY AUDIX. These are referred to as NO-OP tests, and they always return PASS.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-25 Table 10-10. TEST #9 NPE Crosstalk Test — Continued Error Code 1002 Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions, or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-26 While the primary information channel is still looped around, the Control Channel Loop Around Test is performed. The Loop Around Test for the secondary information (data) channel is then performed. This test is the same as the primary information channel loop around test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX8D-PT (AUDIX Digital Port) Page 10-27 Table 10-11. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code Test Result Description/Recommendation 7 FAIL Conference Test failed on the primary channel. Some users may not notice a disruption in service. In extreme cases, the conferencing feature may not work at all.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-B (16 Port AUDIX Circuit Pack) Page 10-28 ADX16D-B (16 Port AUDIX Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADX16D-B MINOR test board PCSS sh AUDIX Circuit Pack ADX16D-B WARNING test board PCSS sh AUDIX Circuit Pack 1. UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-BD (AUDIX Circuit Pack) Page 10-29 ADX16A-BD (AUDIX Circuit Pack) MO Name (in Alarm Log) ADXCL-BD or \ADX16A-BD 1. Alarm Level MINOR, or WARNINGS Initial Command To Run1 test board PCSS sh Full Name of MO AUDIX Circuit Pack UU is the universal cabinet number (1 for PPN, 2 - 44 for EPNs). C is the carrier designation (A, B, C, D, or E).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-30 ADX16D-P (16-Port AUDIX Digital Port) MO Name (in Alarm Log) ADX16D-P 1. Alarm Level MINOR or WARNINGS Initial Command To Run1 test port PCSSpp l Full Name of MO AUDIX Digital Port UU is the universal cabinet number (1 for PPN, 2-44 for EPNs). C is the carrier designation (A, B, C, D, or E).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-31 Error Log Entries and Test to Clear Values Table 10-12.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-32 e. The circuit pack is administered but not physically installed. The alarm will clear when a circuit pack is inserted. f. The circuit pack has been removed or has been insane for more than 21 minutes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-33 ■ Electronic Power Feed Test (#11) ■ Station Lamp Updates Test (#16) ■ Station (Digital) Audits Test (#17) ■ Digital Terminal Remote Loop Around Test (1201) NPE Crosstalk Test (#9) This test verifies that this port’s NPE channel talks on the selected time slot and that it never crosses over to
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-34 Table 10-13. TEST #9 NPE Crosstalk Test — Continued Error Code 1002 Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions, or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-35 Voice and Control Channel Local Loop Test (#13) This test checks the information and control channels between the Switch Processing Element (SPE) and the DEFINITY AUDIX port circuit. The SPE sends a message to loop around both the information and control channels for the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16D-P (16-Port AUDIX Digital Port) Page 10-36 Table 10-14. TEST #13 Voice and Control Channel Local Loop Test — Continued Error Code Test Result Description/Recommendation 1004 ABORT The port was put in use during the test. The test has been aborted. Use the display port PCSSpp to determine the voice port extension of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-37 ADX16A-PT (AUDIX Analog Line/Control Link) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO ADXCL-PT or ADX16A-PT MINOR test port PCSSpp l AUDIX Analog Line/ Control Link ADXCL-PT or ADX16A-PT WARNING test port PCSSpp sh AUDIX Analog Line/ Control Link 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-38 Error Log Entries and Test to Clear Values Table 10-15.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-39 f. The TDM bus is out of service. See the “TDM-BUS” section. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-40 Table 10-16. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the station extension.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-41 Table 10-16. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result PASS Description/ Recommendation The port is correctly using its allocated time slots.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-42 Table 10-17. TEST #7 Conference Circuit Test — Continued Error Code Any Test Result FAIL Description/Recommendation The NPE of the tested port did not conference the tones correctly. This causes noisy and unreliable connections. 1. Replace the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ADX16A-PT (AUDIX Analog Line/Control Link) Page 10-43 Table 10-18. TEST #161 Loop Around Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some tone detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ALARM-PT (ALARM PORT) Page 10-44 ALARM-PT (ALARM PORT) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ALARM-PT MIN test port PCSSpp l Alarm-Port ALARM-PT WRN test port PCSSpp sh Alarm-Port 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-45 ANL-16-L (16-Port Neon Analog Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-16-L MIN test port PCSSpp l 16-Port Neon Analog Line ANL-16-L WRN test port PCSSpp sh release station 16-Port Neon Analog Line 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-46 Hardware Error Log Entries and Test to Clear Values Table 10-19.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) ■ Page 10-47 40977—indicates that no terminal equipment was connected when ringing was attempted. Run the short Test via the test port PCSSpp command, and follow the procedure for the results of Test #48. b. This is a software audit error that does not indicate any hardware malfunction.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-48 NPE Crosstalk Test (#6) One or more Network Processing Elements (NPEs) reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-49 Table 10-20. TEST #6 NPE Crosstalk Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-50 Table 10-20. TEST #6 NPE Crosstalk Test — Continued Error Code Any Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems. Off-board problems of concern include EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-51 instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port. If the level of the tone is within a certain range, the test passes. Table 10-21.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-52 Table 10-21. TEST #7 Conference Circuit Test — Continued Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-53 Battery Feed Test (also called Port Diagnostic Test) (#35) The battery feed chip provides power to the telephone equipment, signaling, rotary dial pulsing, transmission, and balance.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-54 Table 10-22. TEST #35 Battery Feed Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test has been disabled via administration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-55 Station Status and Translation Audits and Updates Test (#36) This test updates the Analog port’s message lamp state (if it has one) and translations (such as station type, dial type, network connection) with information kept in the software.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-56 Table 10-23. TEST #36 Station Status and Translation Audits and Updates Test — Continued Error Code 1 Test Result FAIL Description/ Recommendation This does not indicate a hardware problem. The switchhook audit failed. The other updates were not performed because of this failure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-57 This test may cause some terminal equipment to ring briefly during daily maintenance. If this ringing is disturbing the customer or the terminal equipment, it should be disabled using the Tests field of the station administration screen form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-58 Table 10-24. TEST #48 Station Present Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test has been disabled via administration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-59 Table 10-24. TEST #48 Station Present Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-60 BFC COD TONE LEVEL MEASUREMENT TONE SOURCE NPE TDM BUS * BFC - BATTERY FEED CHIP Figure 10-2. Analog Loop Around Test Table 10-25. TEST #161 Loop Around Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-61 Table 10-25. TEST #161 Loop Around Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the station extension.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-62 Table 10-25. TEST #161 Loop Around Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test has been disabled via administration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-16-L (16-Port Neon Analog Line) Page 10-63 Table 10-25. TEST #161 Loop Around Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-BD (Analog Line Circuit Pack) Page 10-64 ANL-BD (Analog Line Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-BD MIN test board PCSS sh 8-Port Analog Line Circuit Pack ANL-BD WRN test board PCSS sh 8-Port Analog Line Circuit Pack ANL-BD MIN test board PCSS sh 8-Port Neon Analog Line Circu
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-65 ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANL-LINE MIN test port PCSSpp l 8-Port Analog Line ANL-LINE WRN test port PCSSpp sh 8-Port Analog Line ANL-NE-L MIN test
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-66 reported as part of the Common Port Circuit Pack errors (see errors 1281 and 1793 in the XXX-BD (Common Port Circuit Pack) Maintenance documentation). Hardware Error Log Entries and Test to Clear Values Table 10-26.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) ■ ■ Page 10-67 40975—indicates that the terminal equipment was on-hook when ring-tip was detected during ringing. This usually indicates a failure in the terminal equipment or the type of terminal has a low ringer impedance.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-68 Short Test Sequence Long Test Sequence D/ND1 NPE Crosstalk Test (#6) X ND Loop Around and Conference Test (#47) X ND X ND Order of Investigation Station Status and Translation Audits and Updates Test (#36) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-69 Table 10-27. TEST #6 NPE Crosstalk Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-70 Table 10-27. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-71 Table 10-27. TEST #6 NPE Crosstalk Test — Continued Error Code Any Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-72 Battery Feed Test (also called Port Diagnostic Test) (#35) The battery feed chip provides power to the telephone equipment, signaling, rotary dial pulsing, transmission, and balance.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-73 Table 10-28. TEST #35 Battery Feed Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation Test disabled via administration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-74 Table 10-28. TEST #35 Battery Feed Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-75 Table 10-29. TEST #36 Station Status and Translation Audits and Updates Test Error Code 1004 Test Result Description/ Recommendation ABORT Could not allocate the necessary system resources to run this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-76 Table 10-29. TEST #36 Station Status and Translation Audits and Updates Test — Continued Error Code 1 Test Result FAIL Description/ Recommendation This does not indicate a hardware problem.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-77 Loop Around and Conference Test (#47) Each Analog Port consists of: ■ an NPE for port connectivity and gain, and conferencing functionality ■ a code that converts the digital signals of the TDM Bus to analog signals ■ a battery feed chip that provides power to the telep
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-78 B CO TONE LEVEL MEASUREMENT TONE N SOURCE TDM BUS * BFC BATTERY FEED AND HYBRID CHIP Figure 10-3. Analog Loop Around and Conference Test Table 10-30.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-79 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. (This could be a Music-on-Hold port.) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-80 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 1005 Test Result ABORT Description/ Recommendation The test was aborted due to a configuration problem. This code will result under either of the following conditions: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-81 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 7 13 14 15 Test Result FAIL (cont’d.) Description/ Recommendation 1. Disconnect the terminal equipment from the circuit pack at the cross-connect and run the test again. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-82 Table 10-30. TEST #47 Loop Around and Conference Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-83 Table 10-31. TEST #48 Station Present Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-84 Table 10-31. TEST #48 Station Present Test — Continued Error Code 1018 Test Result ABORT Description/ Recommendation The test was disabled via administration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANL-LINE (8-Port Analog Line), ANL-NE-L (8-Port Neon Analog Line) Page 10-85 Table 10-31. TEST #48 Station Present Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-86 ANN-BD (Announcement Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANN-BD MINOR test board PCSS l Announcement Circuit Pack ANN-BD WRN test board PCSS l Announcement Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-87 General Notes Here are a few very important general notes that apply to any problem on the Announcement circuit pack. The user should read this before attempting to work on the TN750 Announcement circuit pack or Announcement Ports, especially if the circuit pack needs to be replaced. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-88 [G3sV2, G3iV2-386, G3vsV2] and potentially cause errors/alarms on any circuit pack to which the new file is downloaded. However, if the customer does not have a valid announcement file on the system tape [G3iV1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-89 3. DEFINITY Communications System Generic 3 V2 Traffic Reports, 555-230-511 4. DEFINITY Communications System Generic 1 and Generic 3 Voice Terminal Operations, 555-230-701 Announcement Session Announcements can be recorded, played back, and deleted from an announcement session.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-90 5. No tape [G3iV1.1-286] or memory card [G3sV2, G3iV2-386, G3vsV2] is in the system. 6. The tape or memory card in the system does not have a valid announcement file saved on it.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-91 Table 10-32.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-92 NOTE: The alarm is logged about 11 minutes after the circuit pack has been removed and/or SAKI Test (#53) fails. If the circuit pack is not in the system, insert a circuit pack (in the same slot as the error indicates) to resolve this error.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-93 h. Error Type 513This error, when reported with Aux Data in the range of 4352 to 4358, indicates the circuit pack has reported a hardware failure on the circuit pack. The circuit pack should be replaced. ! WARNING: Replacing the circuit pack results in loss of integrated announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-94 against the ANN-BD without alarming the TONE-BD. If this error occurs again, replacing the Tone-Clock circuit pack may clear up this error. See the FAIL case in the Clock Match Inquiry Test (#212). n. Error Type 3840 This error is not service-affecting and no action is required. o.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-95 Table 10-33. System Technician-Demanded Tests: ANN-BD — Continued Order of Investigation Short Test Sequence Long Test Sequence SAKI Test (#53) (a) Reset Board Sequence D/ND1 X D Continued on next page 1. D = Destructive, ND = Non-destructive Note: a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-96 Table 10-34. TEST #208 Angel-Speech Processor (SP) Handshake Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Circuit pack cannot be used. Announcement speech memory is cleared when this test fails.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-97 Table 10-35. TEST #209 Announcement Checksum Test Error Code Test Result Description/ Recommendation 0 ABORT An error code of 0 indicates that the announcement file has been corrupted due to a hardware fault in the TN750 board. Follow step #7 under "General Notes" at the beginning of this section.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-98 Table 10-35. TEST #209 Announcement Checksum Test — Continued Error Code 0-256 Test Result FAIL Description/ Recommendation Test failed. The error code indicates the total number of defective announcements that were found.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-99 Notes: a. The Announcement circuit pack can exhibit a condition that does not allow recording. If the circuit pack gets locked into this state (this is an extremely rare condition), two of the Announcement Ports on the circuit pack will be unusable by software, one of which is the record port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-100 Since this test involves sending a tone through two different ports, the Playback Speech Memory Array (PSMA) Test (#206) [see ANN-PT (Announcement Port) Maintenance documentation for a description of this test] is run on the two ports first to make sure that they are working properly. Table 10-36.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-101 Table 10-36. TEST #210 140AY Loop Around Test — Continued Error Code 1007 Test Result ABORT Description/ Recommendation The Announcement circuit pack thinks that Port 1 or Port 9 is busy. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-102 Table 10-36. TEST #210 140AY Loop Around Test — Continued Error Code 1-3 Test Result FAIL Description/ Recommendation Test failed. The error code indicates at which speech compression rate the test actually failed (one being the first rate tested, three being the last). 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-103 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-104 Table 10-37. TEST #211 Super Frame Match Inquiry — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcement playbacks should sound corrupted. 1. Reset the circuit pack via the reset board PCSS command and then run this test again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-105 Table 10-38. TEST #212 Clock Match Inquiry Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcements recorded or played back while the clock circuitry is not functioning properly sound distorted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-BD (Announcement Circuit Pack) Page 10-106 Table 10-38. TEST #212 Clock Match Inquiry Test — Continued Error Code Test Result FAIL (cont’d.) Description/ Recommendation 3. If this is a Standard system (that is, not a High or Critical Reliability system), replace the ANN-BD. Rerun the test.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-107 ANN-PT (Announcement Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ANN-PT MINOR test port PCSSpp l Announcement Port ANN-PT WRN test port PCSSpp l Announcement Port 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-108 does not work, then try to reseat it. Announcements are preserved through a software reset, but they are lost when the circuit pack is reseated. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-109 Announcement Administration A brief description of the integrated announcement administration is given here to aid in the troubleshooting of the Announcement circuit pack and its ports. In many cases, it is necessary to record, play back, and/or delete announcements to resolve an alarm.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-110 These commands are useful in maintaining the customer’s recorded announcements. Depending on system traffic, announcement uploads/downloads take between 30 and 45 minutes. The system automatically tries to download the Announcement circuit pack five minutes after it is inserted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-111 Hardware Error Log Entries and Test to Clear Values Announcement Port Error Log Entries Error Type Alarm Level On/Off Board Any Any Any test port PCSSpp sh r 1 Playback Speech Memory Array (PSMA) Test (#206) MINOR ON test port PCSSpp sh r 3 The port was busied out WARNING OFF release port PCSSpp 1
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-112 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-113 Table 10-39. TEST #205 Channel Administration Memory Array (CAMA) Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-114 Table 10-39. TEST #205 Channel Administration Memory Array (CAMA) Test — Continued Error Code Test Result FAIL Description/ Recommendation Test failed. Announcements played back on this port may sound corrupted. 1. Reset the circuit pack via the reset board PCSS command and then run this test again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-115 1. When attempting to record an announcement, users hear the proper record tone, but the announcement does not record (they do not know it until the announcement is played back). 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-116 Table 10-40. TEST #206 Playback Speech Memory Array (PSMA) Test Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-117 Table 10-40. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Code 1024 Test Result ABORT Description/ Recommendation Announcement circuit pack blocked the test because an announcement download is in progress.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-118 Table 10-40. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Code 1 to 254 Test Result FAIL Description/ Recommendation Test failed. The error code indicates the number of byte count errors found by the Tone Detector. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Page 10-119 Table 10-40. TEST #206 Playback Speech Memory Array (PSMA) Test — Continued Error Code Test Result PASS Description/ Recommendation This port can cleanly play announcements. User-reported troubles on this pack should be investigated using other port and circuit pack tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) ■ Page 10-120 release circuit pack using the release board PCSS command 140AY Channel Sanity Inquiry Test (#222) The Angel keeps a sanity status bit for each of the 16 channels on the 140AY device. This test queries the Angel to determine the status for a particular channel.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANN-PT (Announcement Port) Table 10-41. Error Code Page 10-121 TEST #222 140AY Channel Sanity Inquiry Test — Continued Test Result PASS Description/ Recommendation Announcements can be played back over this port. User-reported troubles on this pack should be investigated using other port and circuit pack tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-122 ANNOUNCE (Announce) MO Name (in Alarm Log) Initial Command to Run Alarm Level ANNOUNCE none none Full Name of MO ANNOUNCEMENT The ANNOUNCE MO logs an error in the hardware error log if at least one of the following is true: ■ The save announcements or restore announcements command does not complete successfully
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-123 Hardware Error Log Entries ANNOUNCE Error Log Entries Aux Data Error Type Associated Test 1(a)(f) any None 257(b)(f) any None 513(c)(f) 0 None 769(d)(f) 0 None 1025(e)(f) any None Alarm Level On/Off Board Test to Clear Value Notes: a. Error occurred while saving announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-124 Aux Data Error Codes and Recommended Repair Procedures Table 10-42. Aux Data Error Codes and Recommended Repair Procedures Aux Data 9000 through 9031 Description/ Recommendation CARD-MEM [386 systems] errors. Check and resolve CARD-MEM [386 systems] errors and alarms. 30001 through 30054 Tape [286 systems] errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-125 Table 10-42. Aux Data Error Codes and Recommended Repair Procedures — Continued Aux Data 32005 Description/ Recommendation Integrated announcement circuit pack is not present. The Announcement Circuit Pack is not inserted, or it is defective. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ANNOUNCE (Announce) Page 10-126 Table 10-42. Aux Data Error Codes and Recommended Repair Procedures — Continued Aux Data 32014 Description/ Recommendation Command timed out on the standby processor [286 systems]. This could present problems. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-BD (Multi-Application Platform Board) Page 10-127 ASAI-BD (Multi-Application Platform Board) MO Name (in Alarm Log) Alarm Level Initial Command to Run 1 Full Name of MO ASAI-BD MIN test board PCSS sh ASAI-BD ASAI-BD WRN test board PCSS sh ASAI-BD 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ASAI-BD (Multi-Application Platform Board) Page 10-128 messages per 10 seconds. The switch issues an alarm when the limit reaches 400; when it reaches 500 up-link messages in 10 seconds, the board is taken out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-129 ASAI-EPT MO Name (in Alarm Log) Alarm Level ASAI-EPT 1. MAJOR 1 Initial Command to Run test station extension Full Name of MO ASAI-Adjunct The alarm level for ASAI adjuncts is administered using the set options command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-130 Table 10-43. ASAI-EPT Error Log Entries — Continued Error Type Aux Data Associated Test 2567 (h) 0 None 2568 (i) 0 None 3329 (j) Any Signaling Link Status (626) 35843839 (k) 0, 1 None 3841 (l) 4095 0 None Alarm Level ASAI-EPT MAJ/WNG† On/ Off Board Test to Clear Value OFF Continued on next page 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-131 ■ Execute the test station extension command and perform the associated repair procedures for those tests. b. An endpoint is not responding to the service state query message sent to the adjunct or to the endpoint. This error causes an alarm to be raised.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-132 f. This error occurs when the ASAI-EPT message is not transmitted because the PKT-CTRL (packet control circuit pack) transmit buffers are exhausted. Frequent or persistent occurrence of these events may indicate a hardware problem or traffic overload on the PKT-CTRL, the signaling link, or the ASAI adjunct.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-133 — If the error type is less than 3968, then the ASAI cause code is equal to the error type minus 3840. The switch sent this value to the endpoint. Table 10-44. ASAI Cause Values Code 0 Explanation Unrecognized ASAI Protocol Operation. Recommendation Requested ASAI protocol is not implemented by switch or adjunct.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-134 Table 10-44. ASAI Cause Values — Continued Code Explanation Recommendation 58 Bearer capability not presently available Requested bearer capability is implemented, but not administered. No B-channel administered. See code 50 above.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-135 System Technician-Demanded Tests: Descriptions and Error Codes When inspecting errors in the system, always investigate errors associated with the circuit pack and port first. Clearing these error codes first may also clear errors generated against the endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-EPT Page 10-136 Table 10-45. TEST #626 Signaling Link Status Test Error Code 1139 Test Result ABORT Description/ Recommendation The Packet Bus in the port network is out-of-service. 1. Follow the repair procedures for the Packet Bus. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-137 ASAI-PT MO Name (in Alarm Log Alarm Level Initial Command to Run1 Full Name of MO ASAI-PT MAJOR 2,3 test port PCSSpp l ASAI ISDN BRI Port ASAI-PT WARNING test port PCSSpp l ASAI ISDN BRI Port 1. 2. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-138 Error Log Entries and Test to Clear Values Table 10-46.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-139 c. The port received an invalid frame over the D-channel. When the Cyclical Redundancy Check (CRC) errors exceed 5 within 15 minutes, the port is taken out of service for 5 seconds. If 5 more CRC errors are received within 15 minutes of the first set of 5 errors, the port is taken out of service for one minute.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT 1. Page 10-140 D = Destructive; ND = Nondestructive BRI Port Local LAN Looparound Test (#618) This test is destructive. This test verifies the connectivity of a BRI port across the LAN Bus and executes only if the port is out-of-service. The test aborts if calls associated with the port are in-progress.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-141 Table 10-47. TEST #618 BRI Port Local LAN Looparound Error Code 1015 Test Result ABORT Description/Recommendation The port is not in the out-of-service state. 1. Display the Port Status form using the status bri-port PCSSpp command to determine which stations or adjuncts are on this port. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-142 Table 10-47. TEST #618 BRI Port Local LAN Looparound — Continued Error Code Test Result FAIL Description/Recommendation The Looparound test has failed. 1. If the test fails repeatedly, attempt to reset the circuit pack if the other ports on the board are not in use.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-143 Table 10-48. TEST #621 Level 1 Status Inquiry Error Code 1187 Test Result ABORT Description/Recommendation The board, port, or station may have been busied-out by a technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port and ASAI-BD (board busied out).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-144 Layer 1 Transmission Error Counter Test (#624) This test reads and clears the BRI port’s Layer 1 Transmission error counter maintained on the ASAI circuit pack. This counter is incremented by the circuit pack when it detects a Layer 1 transmission problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-145 Receive FIFO Error Counter Test (#625) This test reads and clears the BRI port’s Receive FIFO error counter maintained on the TN800 circuit pack. This counter is incremented by the circuit pack when it detects an overflow of its receive buffers. The test passes if the value of the counter is 0 (that is, the error is cleared).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-PT Page 10-146 Table 10-51. TEST #270 Clear Error Counters Error Code Test Result Description/Recommendation Any ABORT This test should never abort. Any FAIL This test should never fail. 1. Retry the command at 1-minute intervals a maximum of 5 times. PASS The message to clear the error counters of the ASAI-PT has been sent.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ASAI-RES/E-DIG-RES (TN800 reserve slot) Page 10-147 ASAI-RES/E-DIG-RES (TN800 reserve slot) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO ASAI-RES NONE NONE TN800 ASAI reserve slot E-DIG-RES NONE NONE TN800 DIG reserve slot There are no tests associated with these MOs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-148 BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO BRI-BD MAJOR test board PCSS l ISDN-BRI Line Circuit Pack BRI-BD MINOR test board PCSS l ISDN-BRI Line Circuit Pack BRI-BD WARNING
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-149 LEDS The ISDN-BRI Line circuit pack performs extensive initialization tests and lights both the red and green LEDS during the initialization testing. See Chapter 7, "LED Interpretation", for more details on circuit pack status LEDs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-150 Hardware Error Log Entries and Test to Clear Values BRI-BD Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any 1(a) Any None MINOR ON 18(b) 0 busyout board PCSS WARNING OFF 23(c) 0 None WARNING OFF 257(d)
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-151 Notes: a. This error indicates the circuit pack totally stopped functioning or it was physically removed from the system. NOTE: The alarm is logged approximately 11 minutes after the circuit pack has been removed and/or SAKI Sanity Test (#53) fails.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-152 h. A critical hardware failure has been detected on the circuit pack. Reset the circuit pack via the busyout board PCSS and reset board PCSS commands. If the Circuit Pack Restart Test (#594) passes, then the on-board circuitry is healthy.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-153 1794 Overflow of Packet Bus transmit buffers has occurred. 1795 Circuit pack cannot find end of frame when transmitting to Packet Bus. Clear the alarm via the following commands: busyout board PCSS, reset board PCSS, test board PCSS long clear, release board PCSS.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-154 4099 Bad sub-qualifier 4100 State inconsistency 4101 Inconsistent downlink message m. This error is not service-affecting. No action is required. 3843 Bad translation RAM detected, but call continues by using another translation location. n.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-155 Control Channel Loop Around Test (#52) Refer to the repair procedure described in the "XXX-BD (Common Port Circuit Pack)" Maintenance documentation as Control Channel Loop Around Test (#52).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-BD/LGATE-BD (ISDN-BRI Line Circuit Pack) Page 10-156 Table 10-52. TEST #595 LANBIC Receive Parity Error Counter Test — Continued Error Code 1-10 Test Result FAIL Description/ Recommendation The circuit pack is still detecting errors of this type. The error code indicates the value of the on-board error counter. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-DAT (ISDN-BRI) Page 10-157 BRI-DAT (ISDN-BRI) MO Name As It Appears in Alarm Log Alarm Level BRI-DAT WARNING1 1. Initial System Technician Command to Run test data-module Full Name of MO ISDN-BRI Standalone Data Module The alarm level for ASAI adjuncts may be administered using the set options command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-158 BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) MO Name As It Appears in Alarm Log Alarm Level BRI-PORT MINOR BRI-PORT WARNING 23 Initial System Technician Command to Run1 Full Name of MO test port PCSSpp l ISDN-BRI Port test port PCSSpp sh ISDN-BRI Port ABRI-PO
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-159 Packet Bus and/or Packet Control maintenance, be sure to reference Chapter 9, "Packet Bus Fault Isolation and Correction" in addition to the relevant MO documentation.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-160 B-channels and one D-channel. Each ISDN-BRI circuit pack can support up to 12 of these physical connections to different voice and voice/data sets or ASAI or AT&T adjuncts.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-161 Hardware Error Log Entries and Test to Clear Values Table 10-53.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) 1. 2. Page 10-162 Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description, and follow the recommended procedures.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-163 troubleshooting procedures. The BRI-PORT Alarm Level for the error with Aux Data 0 is "MINOR," and the ABRI-PORT/ATT-PORT/LGATE-PT/ATTE-PT Alarm Level is "MAJOR." e. This error occurs when the NPE Crosstalk Test (#617) fails.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-164 k. This error occurs when an SPID initialization request is made from an endpoint and the switch determines that the SPID value is invalid or is a duplicate of another SPID that is already initialized at Layer 3 on the port. Check the administration of the endpoints. l.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-165 Long Test Sequence D/ND1 Layer 1 Transmission Error Counter Test (#624) X ND Receive FIFO Overflow Error Counter Test (#625) X ND X ND Order of Investigation Clear Error Counters (#270) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-54. Error Code 1000 Page 10-166 TEST #161 Loop Around Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-54. Error Code 1, 2 Page 10-167 TEST #161 Loop Around Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-168 PACKET INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PACKET BUS BRI LINE CIRCUIT PACK Figure 10-7.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-55. Error Code 1015 Page 10-169 TEST #618 BRI Port Local LAN Loop Around Test Result ABORT Description/ Recommendation The port is not in the out-of-service service state. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-55. Error Code 1144 Page 10-170 TEST #618 BRI Port Local LAN Loop Around — Continued Test Result ABORT Description/ Recommendation The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-171 ■ A Loop Around Test across the TDM Bus for B1. ■ A Conference Circuit Test for B1. ■ A Loop Around Test across the TDM Bus for B2. ■ A Conference Circuit Test for B2. The tests are run in the above order. If one fails, the remaining tests in the sequence are not executed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-56. Error Code 1000 Page 10-172 TEST #619 BRI Port Local TDM Loop Around Test Result ABORT Description/ Recommendation The system resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-56. Error Code 1003 Page 10-173 TEST #619 BRI Port Local TDM Loop Around — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-56. Error Code Page 10-174 TEST #619 BRI Port Local TDM Loop Around — Continued Test Result Description/ Recommendation 2012 ABORT Internal System Error. 2100 ABORT Could not allocate the necessary resources to run this test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-175 If no current is being drawn by a station, this probably indicates that the station is not connected. No current being drawn by an adjunct is the normal condition.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-176 Level 1 Status Inquiry Test (#621) This test determines the state of the transmission facility of a BRI port at the physical layer (that is, Level 1). Level 1 can be in one of three possible states: Activated, Pending Activation, or Deactivated.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-58. Error Code 1187 Page 10-177 TEST #621 Level 1 Status Inquiry Test Result ABORT Description/ Recommendation The board, port or station may have been busied out by a technician. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-58.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-58.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-58. Error Code 3 Page 10-180 TEST #621 Level 1 Status Inquiry — Continued Test Result FAIL Description/ Recommendation Received a status of Level 1 Deactivated; the port is out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-181 Electronic Power Feed Inquiry (#622) This test queries the BRI-LINE circuit pack for the status of the Electronic Power Feed (EPF) supplied to a BRI endpoint or an ASAI or AT&T adjunct. If the EPF is on and no overcurrent condition exists, this test passes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Table 10-59. Error Code 1 Page 10-182 TEST #622 Electronic Power Feed Inquiry — Continued Test Result FAIL Description/ Recommendation The BRI-LINE circuit pack reports that it has detected an overcurrent condition and has turned off the EPF. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-183 not indicate a problem with the ISDN-BRI circuit pack. This test is useful for verifying the repair of the problem. Table 10-60.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-184 Receive FIFO Overflow Error Counter Test (#625) This test reads and clears the BRI port’s Receive FIFO Overflow error counter maintained on the BRI-LINE circuit pack. This counter is incremented by the circuit pack when it detects an overflow of its receive buffers.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-PORT (ISDN-BRI Port), ABRI-PORT (ASAI ISDN-BRI Port) Page 10-185 Table 10-61. TEST #625 Receive FIFO Overflow Error Counter Test — Continued Error Code Test Result PASS Description/ Recommendation The Receive FIFO Overflow error counter was read correctly and has a value of 0.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-186 BRI-SET, ASAI-ADJ, BRI-DAT MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO BRI-SET WARNING2 test station extension l, test data-module extension ISDN-BRI Set ASAI-ADJ MAJOR2 test station extension ASAI-Adjunct ASAI-ADJ MAJOR2 test data-module
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-187 in Chapter 9, "Packet Bus Fault Isolation and Correction". this flowchart, along with the other information presented in the chapter, can help in resolving problems that involve more than a single station or circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-188 Figure 10-9 illustrates the physical connection (solid line) between an ISDN-BRI Circuit Pack and a voice or voice/data set. Each physical connection allows for two B-channels, as stated above, plus one D-channel.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-189 Hardware Error Log Entries and Test to Clear Values Table 10-63.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-63.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-191 Aux Data Timer Type 6 Second T308 (RELease timer) 10 T316 (RESTart timer) 12 T309 (Layer 2 Failure timer) 16 TM100 (Management Information Message timer 1) 17 TM200 (Management Information Message timer 2) 102 TASAI (ASAI Routing Timer) The switch sent a message to the endpoint which did not respon
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-192 For ASAI or AT&T adjuncts, the switch automatically queries the adjunct every two minutes (and therefore the Layer 3 Query Test is not executed for ASAI or AT&T adjuncts via a command issued from the G3MT terminal).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-193 indicate a hardware problem or traffic overload on the PKT-CTRL, the signaling link, or the ASAI or AT&T adjunct. Attempt to resolve the problem by following the repair procedures issued by the manufacturer of the adjunct.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-64. Code Page 10-194 ASAI Cause Values Explanation Recommendation SERVICE OR OPTION NOT AVAILABLE 0 Unrecognized ASAIProtocol Operation Requested ASAI protocol operation is not implemented by the switch or adjunct. Aux Data field of Error Log entry contains protocol identifier for unrecognized operation. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-64. Code Page 10-195 ASAI Cause Values — Continued Explanation Recommendation SERVICE OR OPTION NOT IMPLEMENTED 79 SERVICE OR OPTION NOT IMPLEMENTED Requested service or option (or combination of selected options) is not supported (implemented) in switch or the adjunct. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-196 the AT&T ISDN-BRI Specification (AT&T PUB 801-802-100). In addition, the Aux Data field of the Error Log entry contains additional diagnostic information. n. Error 3847 indicates that sets on the port do not support level 3 initialization. Consult the Set Service documentation o.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-65. Code Page 10-197 ISDN-BRI Cause Values — Continued Explanation Recommendation SWITCH RESOURCES NOT AVAILABLE 34 No circuit or channel available A resource on the switch is unavailable for a call. For BRI endpoints: This cause value is not logged.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-65. Code 50 Page 10-198 ISDN-BRI Cause Values — Continued Explanation Requested Facility Not Subscribed Recommendation Requested facility is implemented, but not administered. Potential administration problem with endpoint or adjunct. For BRI endpoints: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-65. Code 58 Page 10-199 ISDN-BRI Cause Values — Continued Explanation Bearer Capability Not Presently Available Recommendation Requested bearer capability is implemented, but not administered. No B-channel administered. See recommendation 50 above.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-200 the table below. By clearing error codes associated with the Signaling Link Status Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT ■ Page 10-201 ASAI adjuncts and BRI endpoints not administered for MIM initialization (point-to-point): For endpoints of this type, the signaling link is "bound" when the link is connected at Layer 2 (L2 established). For all endpoint types, a signaling link becomes "unbound" when it is disconnected at Layer 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-66. Error Code 1187 Page 10-202 TEST #626 Signaling Link Status Test — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-66. Error Code 2100 Page 10-203 TEST #626 Signaling Link Status Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-66. Error Code 1113 Page 10-204 TEST #626 Signaling Link Status Test — Continued Test Result FAIL Description/ Recommendation The signaling link is not "bound" to the adjunct or endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-205 This test is not executed for ASAI adjuncts because adjuncts do not support MIMs upon which this test is based. Table 10-67. Error Code 1000 TEST #627 BRI Remote Loop Back Test Result ABORT Description/ Recommendation Could not seize the endpoint or B-channels for test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-67. Error Code 1144 Page 10-206 TEST #627 BRI Remote Loop Back — Continued Test Result ABORT Description/ Recommendation The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus in the PPN. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-67. Error Code 1187 Page 10-207 TEST #627 BRI Remote Loop Back — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-67. Error Code 2068 Page 10-208 TEST #627 BRI Remote Loop Back — Continued Test Result ABORT Description/ Recommendation The endpoint has rejected the switch sent application message. This indicates that the endpoint does not support the ISDN-BRI Management and Maintenance Procedure for Loop Back Testing. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-67. Error Code 1000 Page 10-209 TEST #627 BRI Remote Loop Back — Continued Test Result Description/ Recommendation PASS The endpoint has responded to the switch activate and deactivate loop back application messages. Data has been detected on the looped back channels.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-68. Error Code 1000 Page 10-210 TEST #628 BRI XID Test Result ABORT Description/ Recommendation The BRI-SET, ASAI-ADJ, ATT-ADJ, LGATE-AJ, ATTE-AJ is busy. The test cannot be executed at this time: 1. Pause momentarily (30 seconds) and re-execute at this time. 2. If this problem persists, escalate this problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-68. Error Code 1141 Page 10-211 TEST #628 BRI XID — Continued Test Result ABORT Description/ Recommendation The PKT-CTRL is out-of-service. 1. Refer to PKT-CTRL (Packet Control Circuit Pack) Maintenance documentation. 2. If Step 1 does not resolve the problem, escalate to the next tier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-68. Error Code 1187 Page 10-212 TEST #628 BRI XID — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-68. Error Code 2000 Page 10-213 TEST #628 BRI XID — Continued Test Result FAIL Description/ Recommendation The XID-RESPONSE message was not received from the endpoint. 1. Consult the endpoint documentation to determine if the Layer 2 XID and XID-RESPONSE messages are supported.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-69. Error Code 1005 Page 10-214 TEST #629 BRI Layer 3 Query Test Result ABORT Description/ Recommendation The endpoint’s MIMs Supported? field is administered to "no." 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-69. Error Code 1144 Page 10-215 TEST #629 BRI Layer 3 Query — Continued Test Result ABORT Description/ Recommendation The PPN Packet Bus is out-of-service. 1. Follow the repair procedures for the Packet Bus in the PPN. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-69. Error Code 1187 Page 10-216 TEST #629 BRI Layer 3 Query — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-69. Error Code 2100 Page 10-217 TEST #629 BRI Layer 3 Query — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-218 BRI Set Audits Test (#630) This is a series of two tests which are classified as audits. The switch sends messages to the BRI endpoint to perform the following tests: ■ Ringer Audit - This audit ensures that both the switch and the endpoint agree as to the current state of the endpoint’s ringer.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-70. Error Code 1141 Page 10-219 TEST #630 BRI Set Audits — Continued Test Result ABORT Description/ Recommendation The PKT-CTRL is out-of-service. 1. Refer to PKT-CTRL (Packet Control Circuit Pack) Maintenance documentation. 2. If Step 1 does not resolve the problem, escalate to the next tier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Table 10-70. Error Code 1187 Page 10-220 TEST #630 BRI Set Audits — Continued Test Result ABORT Description/ Recommendation The circuit pack, port or station may have been busied out by a technician. 1. Look in the Error Log for Error Type 18 (busied out ) for BRI-BD, BRI-PORT, or BRI-SET. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-221 SPID Facility Test This test is used to verify the wiring and operation of the signaling link between the switch and a endpoint or adjunct on a BRI interface. This test is not executed from the administration terminal, but rather is executed by using a BRI test set equipped with a display.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-222 SPID Facility Test Test Result Description / Recommendation FAIL No response is received from the endpoint. 1. Check the physical wiring between the switch and the endpoint or adjunct. 2. If test continues to fail, escalate to the next tier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures BRI-SET, ASAI-ADJ, BRI-DAT Page 10-223 Restricted Service starting display column 1 PCSSpp 8 - ext1 14 - SPID111111 25 - ext2 31 - SPID222222 Bound to First Endpoint Translation starting display column 1 PCSSpp 8 * ext1 14 * SPID111111 25 - ext2 31 - SPID222222 Bound to Second Endpoint Translation starting display column 1 PCSSpp 8
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-224 CABINET (Cabinet Sensors) MO Name As It Appears in Alarm Log CABINET CABINET 1. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-225 current limiter card (982LS), over a wiring harness from the A carrier to the back of the fan unit, through the AHD1 circuit pack, and then to the fans. The front fans are wired in parallel with a rear fan.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-226 S2 S3 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DA DB AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE F1-F7 F7 BATTERY & BATT
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-227 alarm state. If there is at least a 15 0C (27 0F) air temperature difference between the air exhaust and air intake, and if the air exhaust temperature is greater than 50 0C (122 0F), all the fans are turned up to high speed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-228 S2 S3 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DA DB AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE F1-F7 F7 BATTERY & BATT
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-229 1. Refer to Chapter 5, "Routine Maintenance Procedures", for details on removing power from the system. 2. Remove the fan assembly cover by pulling the cover outward. 3. Loosen and remove the retaining screw nearest the power plug on the front fan located to the extreme left. 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-230 2. The following must be done to determine if the front fan or the rear fan has failed: a. Test the front fan: Measure the input impedance between the (+) and (-) input terminals of the front fan with an ohmmeter.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-231 7. Remove the fan from the fan assembly. 8. Position the replacement fan and reconnect the fan power plug. 9. Insert and tighten the retaining screws. 10. Replace the fan assembly cover or panel.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-232 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-233 b. Refer to AC-POWER (AC-Power) Maintenance documentation for a description of this test. c. Refer to CARR-POW (Carrier Port Power Unit for AC- and DC-Powered Systems) Maintenance documentation for a description of this test. d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-234 Table 10-71. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 2000 Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-235 Table 10-71. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 1 Test Result FAIL Description/ Recommendation The AHD1 circuit pack has reported an air flow problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-236 Table 10-71. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 1 Test Result FAIL (cont’d.) Description/ Recommendation 4. If the fans are not at high speed, measure the cabinet temperature at the air intake and the air exhaust at the top of the cabinet. a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-237 Table 10-71. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 1 Test Result FAIL (cont’d.) Description/ Recommendation 6. At this point, there should be nothing impeding the air flow, and the fans should be running at high speed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-238 Table 10-71.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CABINET (Cabinet Sensors) Page 10-239 Table 10-71. TEST #122 Cabinet Temperature Query Test [Non-Variable Speed Fans] — Continued Error Code 2 Test Result FAIL (cont’d.) Description/ Recommendation 4. Check the temperature at the top of the cabinet.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CAP-MEM (Memory Card Capacity) Page 10-240 CAP-MEM (Memory Card Capacity) MO Name (in Alarm Log) CAP-MEM 1. Alarm Level MINOR/ WARNING1 Initial Command to Run test card-mem long Full Name of MO Memory Card Capacity The WARNING alarm is generated when the alarm is downgraded by using the set option command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CAP-MEM (Memory Card Capacity) Page 10-241 Short Test Sequence Long Test Sequence D/ND1 12 Volt Power Supply Test (#701) (a) X X ND Memory Card Insertion Test (#695) (b) X X ND Memory Card Format and Read Test (#696) (b) X X ND Memory Card Match Test (#697) (b) X X ND Memory Card Write-Protected Test (#698) (b) X X ND Memory Ca
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CAP-MEM (Memory Card Capacity) Page 10-242 Table 10-73. TEST #1014 Memory Card Capacity Test Error Code 112 Test Result ABORT Description/ Recommendation The Memory Card Translation storage is at least 98% full. 1. Inform the user that it may be necessary to upgrade to a larger flash card. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-243 CARD-MEM (Memory Card) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO CARD-MEM MAJOR1 CARD-MEM MINOR test card-mem long Memory Card CARD-MEM WARNING test card-mem sh Memory Card 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-244 A memory card has a write-protection switch along its edge. If the write-protection switch is enabled, the memory card cannot be written to.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-245 5. Once the alarm is resolved, enter the save translation command to store the current system translations to the memory card. 6. If applicable, enter the save announcements command to store the current announcements to the memory card. Error Log Entries and Test to Clear Values Table 10-74.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-246 Notes: a. System detects that no memory card is inserted in the slot at the TN777B NETCON circuit pack. If a memory card is in place, the memory card may have a bad physical connection. b.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-247 standard procedure for taking the memory card out of the slot. Then, change the "write-protection" switch to the "not-protected" position. Finally, insert the memory card back into the slot. e. The memory card has been detected with a broken directory.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-248 NOTE: Follow this procedure only if there are no other memory card errors or alarms. If such errors or alarms exist, resolve them before trying to resolve this alarm. 1. After you resolve all other memory card problems, issue the reset system 3 command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-249 17 Second directory in the memory card could not be found 18 File in the memory card is not available 19 Memory card does not match the system usage 20 Memory card is too small for the system usage 21 Broken directory couldn’t be recovered 22 System upgrade card is inserted 23 Illegal write is requested
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-250 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Memory Card Insertion Test for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-251 Table 10-75. TEST #693 Memory Card Erase/Write/Read Test Error Code 1192 Test Result ABORT Description/ Recommendation Applications are accessing the memory card. 1. Wait 10 minutes for the applications to complete. 2. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-252 Table 10-75. TEST #693 Memory Card Erase/Write/Read Test — Continued Error Code 2117 Test Result ABORT Description/ Recommendation No translation file has been saved onto the memory card. 1. Enter the save translation command, and verify that the translations are saved onto the memory card successfully. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-253 Table 10-76. TEST #694 Memory Card Translation Data Integrity Test Error Code Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT 2108 ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-254 Memory Card Insertion Test (#695) This test, which is nondestructive, verifies whether a memory card is inserted into the memory card slot at the TN777B NETCON circuit pack and also whether the system can detect its existence. Table 10-77.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-255 Table 10-78. TEST #696 Memory Card Format and Read Test Error Code Test Result 2012 2106 2114 ABORT 2013 2100 none ABORT 2108 ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-256 ■ Does the inserted memory card contain the Announcement file for a system with an Announcement circuit pack? ■ Does the size of the translations in the system reach 98% of the reserved storage space on the memory card? If the answer to any of these questions is "yes," maintenance raises a WARNING alarm for serv
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-257 Table 10-79. TEST #697 Memory Card Match Test — Continued Error Code 103 Test Result FAIL Description/ Recommendation The memory card is a system-upgrade memory card and, while the announcement feature is in use, no announcement file is available in the memory card. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-258 Table 10-79. TEST #697 Memory Card Match Test — Continued Error Code 150 Test Result FAIL Description/ Recommendation While the announcement feature is in use, no announcement file is available in the memory card, and the capacity of the inserted memory card doesn’t match the system configuration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-259 Table 10-80. TEST #698 Memory Card Write-Protected Test — Continued Error Code 2110 Test Result ABORT Description/ Recommendation No memory card is inserted. 1. Insert a formatted memory card into the slot at the TN777B NETCON circuit pack. 2. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-260 Table 10-81. TEST #699 Memory Card Directory Recovery Test Error Code 1192 Test Result ABORT Description/ Recommendation Contention error. Applications are accessing the memory card. 1. Wait 10 minutes for the applications to complete. 2. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARD-MEM (Memory Card) Page 10-261 Table 10-81. TEST #699 Memory Card Directory Recovery Test — Continued Error Code Test Result Description/ Recommendation 104 FAIL Directories in the memory card are corrupted and cannot be recovered. 105 FAIL "0" cannot be written into memory before an erase operation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-262 CARR-POW (Carrier Port Power Unit) for AC-Powered Systems MO Name As It Appears in Alarm Log CARR-POW 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-263 ignored for this section on Carrier Port Power Unit). Figure 10-13 illustrates the position of the power unit and the PDU and shows which power unit each fuse controls in a small cabinet (from a System 75 R1V3 upgrade).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-264 on the backplane pins. Refer to Chapter 2 in DEFINITY Communications System Generic 1 and Generic 3 Installation and Test, 555-230-104.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems S2 S3 Page 10-265 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DA DB AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-266 CONVENIENCE OUTLET F3 CONVENIENCE OUTLET F6 20A F8 20A 2A F7 15A FUSE F7 IS FOR CONVENIENCE OUTLETS BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE LOCATIONS FUSE LOCATIONS THE 3 FANS ARE ACTUALLY A H D 1 ON BACK OF CABINET AND S4 ARE NOT VISIBLE
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-267 F9 F4 F1 2A 20A 20A AC AC F5 AC F2 20A 20A AC AC MAIN AC F3 F6 20A 20A DC AC CIRCUIT BREAKER F7 20A DC BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE F8 (5A AC) IS LOCATED ON THE BACK OF THE PDU ABOVE THE CONVENIENCE OUTLET AND IS NOT SH
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-268 STATUS LEDS RED AMBER LOCKING LEVER POWER CORD LOCKING SLIDE OUTLET Figure 10-15.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-269 CIRCUIT BREAKER ON OFF STATUS LED LOCKING LEVER POWER CORD LOCKING SLIDE OUTLET Figure 10-16.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-270 STATUS LEDS RED AMBER LOCKING LEVER POWER CORD LOCKING SLIDE OUTLET Figure 10-17.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-271 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-272 Replacing a TN736 or TN752 Power Unit Circuit Pack If the TN736 or TN752 power unit circuit pack is in a control carrier of a PPN system, then refer to the "Handling Control Circuit Packs" section in Chapter 5, "Routine Maintenance Procedures".
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-273 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-274 b. Refer to AC-POWER (AC Power) Maintenance documentation for a description of this test. c. Refer to EMG-XFER (Emergency Transfer) Maintenance documentation for a description of this test. d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Table 10-82. Page 10-275 TEST #126 Power Unit Recycle Test — Continued Error Code 1129 Test Result ABORT Description/ Recommendation Only occurs when recycling carrier 2B. Indicates that the Active Tone-Clock for the EPN is in carrier 2B. 1. Issue the set tone-clock 2A command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Page 10-276 TEST #126 Power Unit Recycle Test — Continued Table 10-82.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Table 10-83. Error Code 2000 Page 10-277 TEST #127 Power Unit Query Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Table 10-83. Error Code Page 10-278 TEST #127 Power Unit Query Test — Continued Test Result FAIL Description/ Recommendation There is a problem with one or both power units on the tested carrier. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Table 10-83. Error Code Page 10-279 TEST #127 Power Unit Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for AC-Powered Systems Table 10-83.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-281 CARR-POW (Carrier Port Power Unit) for DC-Powered Systems MO Name As It Appears in Alarm Log CARR-POW 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-282 together supply the required voltages to the carrier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-283 provides easy access for testing the various voltages on the backplane pins. Refer to Chapter 2 in DEFINITY Communications System Generic 1 and Generic 3 Installation and Test, 555-230-104.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems S2 S3 Page 10-284 S1 A CB10 644A CARRIER C I CB3 645B R F L CB9 CARRIER B 644A O CB2 645B W CB8 CB1 CARRIER A 644A 645B FILTER A H S4 FANS -3 FRONT S4 3 BACK D 1 FILTER CB11 CB4 A CARRIER D 644A 645B I R F CB12 L CARRIER E 644A O CB5 645B W CIRCUIT BREAKERS
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems list measurements occupancy summary Page 10-285 Page 1 command: list measurements trunk group summary Command Line Figure 10-19.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems S2 S3 S1 Carrier C a i r 644A Carrier B f l o w 644A Carrier A 644A Page 10-286 645B CB3 CB1 CB2 645B 645B CB1 Filter A H D 1 S4 Fans 3 Front 3 Back S4 Filter 644A Carrier D a i r Carrier E f l o w 645B CB5 CB4 644A CB6 DC Distribution Ring Generator 645B Circ
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-287 Power Distribution Unit Main On/Off Switch ON ON ON OFF OFF OFF 2A Ring Generator Circuit Breakers Front View ON ON ON ON ON ON ON ON ON ON ON ON CB1 CB2 CB3 CB4 CB5 CB6 CB7 CB8 CB9 CB10 CB11 CB12 OFF OFF OFF OFF OFF OFF FLTA OFF FLTB OFF
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-288 STATUS LEDS RED AMBER LOCKING POWER LEVER CORD LOCKING SLIDE OUTLET Figure 10-22.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-289 STATUS LEDS RED AMBER ON OFF LOCKING LEVER POWER CORD OUTLET LOCKING SLIDE Figure 10-23. 645B Port Carrier Power Unit for DC-Powered Systems Port Carrier Power Unit Replacement Procedures The procedures for replacing a 644A or 645B carrier DC power unit are given below.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-290 5. Move the locking slide on the replacement power unit to the extreme left position and open the locking lever. 6. Insert the power unit into the carrier until some resistance is felt. 7. Lift the locking lever upward until it latches. 8.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-291 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-292 f. Refer to RING-GEN (Analog Ring Generator) Maintenance documentation for a description of this test. NOTE: This test only shows up in the test sequence if there is a TN768 Tone-Clock circuit pack in the port network being tested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Table 10-84. Page 10-293 TEST #126 Power Unit Recycle Test — Continued Error Code 1130 Test Result ABORT Description/ Recommendation Only occurs when recycling carrier 2B. Indicates that the Active Expansion Interface Link for the EPN is in carrier 2B. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Page 10-294 TEST #126 Power Unit Recycle Test — Continued Table 10-84.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Table 10-85. Error Code 2029 Page 10-295 TEST #127 Power Unit Query Test — Continued Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Table 10-85. Error Code Page 10-296 TEST #127 Power Unit Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 3. Unplug both port carrier power units, and wait about one-minute to allow the port carrier power units to cool down. Plug in the port carrier power units.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CARR-POW (Carrier Port Power Unit) for DC-Powered Systems Table 10-85.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CLSFY-BD (Call Classifier Circuit Pack) Page 10-298 CLSFY-BD (Call Classifier Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO CLSFY-BD MIN test board PCSS sh Call Classifier Circuit Pack CLSFY-BD WRN test board PCSS sh Call Classifier Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-299 CLSFY-PT (Call Classifier Port) MO Name As It Appears in Alarm Log Alarm Level CLSFY-PT(a) MAJOR test port PCSSpp sh Call Classifier Port Maintenance CLSFY-PT MINOR test port PCSSpp sh Call Classifier Port Maintenance CLSFY-PT WARNING release port PCSSpp Call Classifier Port Maintenance 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-300 Hardware Error Log Entries and Test to Clear Values Call Classifier Port (CLSFY-PT) Error Log Entries Error Type 1 Aux Data any 18 Associated Test Alarm Level On/Off Board Test to Clear Value Tone Detector Audit/Update Test (#43) MAJOR/ MINOR (a) ON test port PCSSpp r 2 Port has been busied out
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Page 10-301 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Table 10-86. Error Code 1002 Page 10-302 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test connection. This situation could occur when the system is heavily loaded.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Table 10-86. Error Code 2006 Page 10-303 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation This abort code indicates that the active Tone-Clock circuit pack might not be functioning properly.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Table 10-86. Error Code 1-3 Page 10-304 TEST #42 Tone Detection Verification Test — Continued Test Result FAIL Description/ Recommendation DTMF digits were not detected correctly. This may or may not impact reception of R2-MFC calls. 1. Run the short test sequence via the test port PCSSpp sh r 1 command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CLSFY-PT (Call Classifier Port) Table 10-87. Error Code none Page 10-305 Tone Detector Audit/Update Test (#43) Test Result ABORT Description/ Recommendation The system was not able to allocate all the resources needed for this test. 1. Wait one-minute, and repeat the command a maximum of five times.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-BD (Central Office Trunk Circuit Pack) Page 10-306 CO-BD (Central Office Trunk Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO CO-BD MIN test board PCSS sh Central Office Trunk Circuit Pack CO-BD WRN test board PCSS sh Central Office Trunk Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-307 CO-DS1 (DS1 CO Trunk) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO CO-DS1 MAJOR1 test trunk l DS1CO Trunk CO-DS1 MINOR test trunk l DS1CO Trunk CO-DS1 WARNING test trunk DS1CO Trunk 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-308 Hardware Error Log Entries and Test to Clear Values DS1CO Trunk Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board 01 0 Any Any Any test trunk / 1 (a) 57408 1 (a) 57487 15 (b) Any Port Audit and Update Test (#36) 18 (c) 0 busyout trunk / WARNING O
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) 3. Page 10-309 Minor alarms on this maintenance object (MO) may be downgraded to Warning alarms based on the values used in the set options command. If the Minor alarm is not downgraded by the set options values, the Minor alarm is upgraded to a Major alarm if 75 percent of the trunks in this group are alarmed. Notes: a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-310 from both the near-end and the far-end. Attempt to place the call again. If the error persists, execute the Dial Tone Seizure Test (#314) and follow those procedures. k. Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-88. Error Code Page 10-311 TEST #6 NPE Crosstalk Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-88. Error Code 1003 Page 10-312 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some tone detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-88. Error Code 2053 Page 10-313 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation At least one of the following errors was found on the DS1 circuit pack: loss of signal (1281), blue alarm (1793), red alarm (2049), yellow alarm (2305), or hyperactivity (1537). 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-88. Error Code 0 Page 10-314 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-315 and conference the tones together. The resulting signal is then measured by a tone detector port. If the level of the tone is within a certain range, the test passes. Table 10-89.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-89. Error Code 1003 Page 10-316 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-89. Error Code Page 10-317 TEST #7 Conference Circuit Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required for this test are not available. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-89. Error Code Page 10-318 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation 1. Enter the ’list configuration board UUCSS’ command. If the circuit pack is a TN767B vintage 8 or 9, replace the circuit pack with a TN767C V3 or later.The error log may have error type 1281 entries.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-89. Error Code 0 Page 10-319 TEST #7 Conference Circuit Test — Continued Test Result Description/ Recommendation PASS The port can correctly conference multiple connections. User-reported troubles on this port should be investigated by using other port tests and by examining station, trunk, or external wiring.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-320 Port Audit and Update Test (#36) This test sends port level translation data from switch processor to the DS1 Interface circuit pack to assure that the trunk’s translation is correct. Translation updates include the following data: trunk type (in/out), dial type, timing parameters, and signaling bits enabled.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-90. Error Code Page 10-321 TEST #36 Port Audit and Update Test — Continued Test Result PASS Description/ Recommendation Trunk translation has been updated successfully. The current trunk states kept in the DS1 Interface circuit pack and switch software are consistent.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-90. Error Code 0 Page 10-322 TEST #36 Port Audit and Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Page 10-323 a. The trunk direction is administered as an incoming only trunk. b. The trunk has been seized by a normal trunk call. c. The trunk is administered with maintenance test disabled. Table 10-91. Error Code TEST #314 DS1CO Dial Tone Seizure Test Test Result ABORT Description/ Recommendation Internal System Error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-91. Error Code 1005 Page 10-324 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result ABORT Description/ Recommendation Test failed due to incompatible configuration administered in trunk group form. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-91. Error Code Page 10-325 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2012 ABORT The test was aborted due to an internal system error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-91. Error Code 2000 Page 10-326 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result FAIL Description/ Recommendation Response to the seizure message was not received within the allowable time period. 1. Enter the list configuration board PCSS command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-DS1 (DS1 CO Trunk) Table 10-91. Error Code 0 Page 10-327 TEST #314 DS1CO Dial Tone Seizure Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-328 CO-TRK (CO Trunk) MO Name As It Appears in Alarm Log Alarm Level CO-TRK MAJOR2 test port PCSSpp l CO Trunk CO-TRK MINOR test port PCSSpp l CO Trunk CO-TRK WARNING test port PCSSpp l CO Trunk 1. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-329 a. CO Response: DC loop current + Dial tone 2. PBX On-Hook (Drop Message): Open Tip-Ring loop, no loop current a. CO Response: CO goes to idle state (see Note) B. Incoming Call 1. CO Applies Ringing Voltage a. PBX Response: Detect ringing current 2. PBX Off-Hook (Answer Message): Close loop a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-330 3. PBX On-Hook first (Drop Message): Open the Tip-Ring Loop, no loop current a. CO Response: Open circuit on Tip 4. CO On-Hook first (Disconnect): Open circuit on Tip, no loop current Hardware Error Log Entries and Test to Clear Values Table 10-92.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-92.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-332 d.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-93. Error Type Page 10-333 CO Trunk Errors with NO Tests Aux Data Description and System Action System Technician Action 1 57347 Port error. Ringing without ground. This error is detected on an incoming call on a ground-start CO trunk.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-93. Page 10-334 CO Trunk Errors with NO Tests — Continued Error Type Aux Data 2561 Description and System Action System Technician Action 57345 Single polarity ringing current. This error results from abnormal ringing current, but does not prevent the incoming call from being accepted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-93. Page 10-335 CO Trunk Errors with NO Tests — Continued Error Type Aux Data 3329 57408 Trunk error. No Tip ground detected on outgoing call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-336 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order they are presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-94. Error Code Page 10-337 TEST #0 Dial Tone Test Test Result ABORT Description/ Recommendation Could not allocate system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-94. Error Code 1004 Page 10-338 TEST #0 Dial Tone Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a user for a valid call. Use the display port UUCSSpp command to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-94. Error Code Page 10-339 TEST #0 Dial Tone Test — Continued Test Result FAIL Description/ Recommendation Trunk was seized, but dial tone could not be detected. 1. Test all administered outgoing ports on the board. Failure of 1 indicates a problem toward the CO. 2. If all fail, see note below. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-94. Error Code 2002 Page 10-340 TEST #0 Dial Tone Test — Continued Test Result FAIL Description/ Recommendation Seizure portion of test failed due to hardware problem. Fault is usually caused by a disconnected trunk. 1. If the CO Demand Diagnostic Test (#3) also failed, display the Hardware Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-94. Error Code 0 Page 10-341 TEST #0 Dial Tone Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-95. Error Code 1000 Page 10-342 TEST #3 CO Demand Diagnostic Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-95. Error Code 2000 Page 10-343 TEST #3 CO Demand Diagnostic Test — Continued Test Result ABORT Description/ Recommendation Response to the request was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-95. Error Code 57481 Page 10-344 TEST #3 CO Demand Diagnostic Test — Continued Test Result FAIL Description/ Recommendation On-board test of programmable transmission circuitry failed. 1. Replace the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-96. Error Code Page 10-345 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-96. Error Code 1002 Page 10-346 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-96. Error Code Page 10-347 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 1004 ABORT The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-348 Loop Around and Conference Circuit Test (#33) This test checks the reflective loop around and conference capabilities of a CO port circuit. The test uses 404-Hz, 1004-Hz, and 2804-Hz tones. Each tone is transmitted separately through the loop and checked. Table 10-97.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-349 Table 10-97. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code Test Result 1002 ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-350 Table 10-97. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code Test Result 1018 ABORT Description/ Recommendation The test was disabled via administration. Verify that the ’Maintenance Test’ field on the ’Trunk Group’ form is set to ’n’.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-351 Table 10-97. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7, Test Result FAIL Description/ Recommendation The conference capabilities of the port failed (Error Code 7). 129, The reflective 404-Hz Tone Test failed. No transmission was detected to or from the port (Error Code 129).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-352 Table 10-97. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7, 129, 131, or 133 Test Result FAIL (cont’d.) (cont’d.) 0 Description/ Recommendation NOTE: If the loop around and conference circuit test fails for all ports on a circuit pack, a -5 volt power problem is indicated.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-353 Port Audit Update Test (#36) This test sends updates of the CO port translation for all ports on the circuit pack that have been translated. The update is non-disruptive and guards against possible corruption of translation data contained on the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-98. Error Code Page 10-354 TEST #36 Port Audit Update Test — Continued Test Result PASS Description/ Recommendation This test passed. Translation information was successfully updated on the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Page 10-355 The test call is run from an analog port on a TN771 Maintenance/Test circuit pack. It attempts to seize a port and make a call to a terminating test line (TTL) on the trunk’s far end. Transmission performance measurements are made and compared to administered thresholds.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-99. Error Code 1004 Page 10-356 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use status trunk to determine when the port is available for testing. 1. Retry the command at 1 minute intervals for a maximum of 5 retries. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-99. Error Code 1906 Page 10-357 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Reorder tone detected from far end. 1. See actions for error code 1905. 1907 ABORT Other unexpected tone detected from far end. 1. See actions for error code 1905.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-99. Error Code 1922 Page 10-358 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Steady, unidentifiable tone from far end 1. See actions for error code 1905. 1923 ABORT Broadband energy detected from far end (such as voice or announcement). 1. See actions for error code 1905.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-99. Error Code 1945 Page 10-359 TEST #844-848 Transmission Test — Continued Test Result Description/ Recommendation ABORT Loss self check at -16 dBm at 404 Hz failed. 1. Test the TN771 circuit packs. 2. If the test continues to abort escalate the problem. 1946 ABORT Loss self check at -16 dBm at 2804 Hz failed. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CO-TRK (CO Trunk) Table 10-99. Error Code 8000 Page 10-360 TEST #844-848 Transmission Test — Continued Test Result Description/ Recommendation FAIL Measured transmission performance was in the unacceptable range as administered on the trunk group form. Retrieve a measurement report via the list testcalls command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Page 10-361 CONFIG (System Configuration) MO Name As It Appears in Alarm Log CONFIG Alarm Level none Initial System Technician Command to Run none Full Name of MO System Configuration The System Configuration maintenance object (MO) oversees logical insertion and removal of circuit packs in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Page 10-362 As a result of either of these errors, a Port circuit pack may be physically inserted in a Port slot, but the system may not recognize its existence. The Error Type and Aux Data fields specify the location of the port circuit pack that caused the error as indicated in Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CONFIG (System Configuration) Table 10-100. Page 10-373 System Configuration Error Log Entries — Continued Error Type Aux Data Port Circuit Pack Location 116 2 3C19 117 0 1C20 117 1 2C20 117 2 3C20 other - Unknown Circuit Pack Continued on next page 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CUST-ALM (Customer-Provided Alarming Device) Page 10-374 CUST-ALM (Customer-Provided Alarming Device) MO Name (in Alarm Log) CUST-ALM 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CUST-ALM (Customer-Provided Alarming Device) Page 10-375 Error Log Entries and Test to Clear Values Table 10-101.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures CUST-ALM (Customer-Provided Alarming Device) Table 10-102. Page 10-376 TEST #115 Customer-Provided Alarming Device Test Error Code Test Result (blank) 1000 2029 ABORT Description/Recommendation Internal system error 1. Try the command at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-377 DATA-BD (Network Control Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DATA-BD WARNING test network-control Network Control Circuit Pack DATA-BD MINOR test network-control Network Control Circuit Pack DATA-BD WARNING test network-control Networ
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-378 Error Log Entries and Test to Clear Values Table 10-103.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-379 3. From the form resulting from the list data command, choose a Network Control Data Channel (DATA-CHL) whose port field value indicates that it is on the same carrier (A or B) as the Network Control circuit pack to be reset. 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-380 ■ Refer to “DATA-CHL” before issuing the test networkcontrol [a | b] long command to determine if CDR, System Printer, Journal Printer, and/or PMS Links are using the DATA-CHLs and how to busyout these links prior to running destructive tests on the DATA-CHLs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-BD (Network Control Circuit Pack) Page 10-381 Note: a. Refer to “DATA-CHL” and “SW-CTL” for other tests associated with DATA-BD maintenance. NPE Audit Test (#50) The system sends a message to the on-board microprocessor to update the network connectivity information for all the NPEs on the circuit pack. Table 10-104.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-382 DATA-CHL (Network Control Data Channel) MO Name (in Alarm Log) DATA-CHL1 DATA-CHL 1. 2. 3.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-383 ■ Establishment of a connection over which to log CDR data to a printer or other storage unit. This connection is called PRI-CDR/SEC-CDR (PRI-CDR Link). ■ Establishment of connection(s) over which to log PMS, Automatic Wakeup, and Emergency Access to Attendant data to a Journal printer.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-384 DATA-CHL 3 is defective, then DATA-CHL 4 is likely to be defective and vice versa. 1. Determine if CDR, System Printer, Journal Printer, and/or PMS Links are using the DATA-CHLs and busyout these links if it is necessary to use the test network-control [a | b] long command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-385 SWITCH SOFTWARE APPLICATIONS DATA-CHL SOFTWARE DATA-CHL SOFTWARE DATA-CON DATA-CHL SOFTWARE DATA-CHL SOFTWARE MEMORY BUS NETWORK CONTROL CIRCUIT PACK(TN773) DATA-CON DPR DATA-CHLs 1&2 DPR DATA-CHLs 3&4 DPR DATA-CON HARDWARE DATA-CHLs 1&2 HARDWARE DATA-CHLs 3&4 HARDWARE SWITCH CONTROL (
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-386 Status of Network Control Data Channels In order to perform maintenance testing on the Network Control DATA-CHLs, the DATA-CHLs cannot be busy with one of the functions described previously.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-387 If the DATA-CHL must be busied out in order to perform maintenance testing, the secondary administration terminal connection must be re-established by redialing the DATA-CHL. CDR Links 1. Issue the status smdr-link command to see if an CDR Link has been established.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-388 Journal Printer Links 1. Issue the status journal-link wakeup-log and status journal-link pms-log commands to see if one or both of these Journal Printer Links have been established.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-389 Error Log Entries and Test to Clear Values Table 10-106.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-390 Always investigate tests in the order presented in the following tables when inspecting errors in the system. By clearing error codes associated with the Data Channel Reset Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-107.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-108. Error Code 1000 Page 10-392 TEST #107 Data Channel Reset Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Try the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-393 This test prevents any control stimuli from being received from or sent to the TDM Bus control channel preventing the establishment of new connections over the DATA-CHLs. However, existing connections are not (and cannot) be dropped. Table 10-109.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Page 10-394 If this test aborts or fails, it is impossible to determine from this test alone whether the defective DATA-CHL is the target DATA-CHL or the arbitrarily chosen DATA-CHL, or if the problem lies with the DATA-CON, TDM Bus, or Tone-Clock circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code 4 Page 10-395 TEST #109 Data Channel Remote Maintenance Loop Around Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have 1 of 2 different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code 1000 Page 10-396 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code Page 10-397 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result 1000 Description/Recommendation 3. Issue the list data-module command to determine if other DATA-CHLs are administered.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code Page 10-398 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result 1006 Description/Recommendation 1. Issue the list data-module command to determine if other DATA-CHLs are administered.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code Page 10-399 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2051 ABORT Refer to STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code 40 41 2000 2003 2004 Page 10-400 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result Description/Recommendation 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code 40 41 2000 2003 2004 Page 10-401 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result Description/Recommendation 6.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-110. Error Code Page 10-402 TEST #109 Data Channel Remote Maintenance Loop Around Test — Continued Test Result PASS Description/Recommendation The target DATA-CHL, DATA-CON, TN777 Network Control circuit pack, TDM Bus (TDM-BUS), and Tone-Clock circuit pack (TONE-BD, TONE-PT, TDM-CLK) are functioning.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-111. Error Code 4 Page 10-403 TEST #110 Data Channel Crosstalk Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have one of two different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-111. Error Code 1000 Page 10-404 TEST #110 Data Channel Crosstalk Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-111. Error Code Page 10-405 TEST #110 Data Channel Crosstalk Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2051 ABORT Refer to STBY-SPE (Standby SPE) for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-111. Error Code 14 16 40 2000 2003 2004 (cont’d.) Page 10-406 TEST #110 Data Channel Crosstalk Test — Continued Test Result Description/Recommendation 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-111. Error Code Page 10-407 TEST #110 Data Channel Crosstalk Test — Continued Test Result PASS Description/Recommendation The target DATA-CHL, DATA-CON, TN777 Network Control circuit pack, TDM Bus (TDM-BUS), and Tone-Clock circuit pack (TONE-BD, TONE-PT, TDM-CLK) are functioning.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-112. Error Code 4 Page 10-408 TEST #111 Data Channel Local Loop Back Test Test Result ABORT Description/Recommendation For this test, an Error Code of 4 can have one of two different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-112. Error Code 1000 Page 10-409 TEST #111 Data Channel Local Loop Back Test — Continued Test Result ABORT Description/Recommendation For this test, an Error Code of 1000 can have one of several different meanings: a. The target DATA-CHL is busy and, therefore, not available for use. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-112. Error Code Page 10-410 TEST #111 Data Channel Local Loop Back Test — Continued Test Result Description/Recommendation 2011 2012 2013 2016 2017 2020 2022 2051 ABORT Refer to STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CHL (Network Control Data Channel) Table 10-112. Error Code 40 2000 2003 2004 Page 10-411 TEST #111 Data Channel Local Loop Back Test — Continued Test Result FAIL Description/Recommendation 2. The most likely problem is that the target DATA-CHL is defective or the DATA-CON is defective.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CON (Network Control Driver) Page 10-412 DATA-CON (Network Control Driver) MO Name (in Alarm Log) DATA-CON Alarm Level MINOR Initial Command to Run none Full Name of MO Network Control Driver The TN777B Network Control circuit pack contains the following objects: the SW-CTL (Switch Control), four DATA-CHLs (Data Channels), the DATA-CON (Netw
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DATA-CON (Network Control Driver) Page 10-413 Error Log Entries and Test to Clear Values Table 10-113. Error Type 01 Network Control Driver Error Log Entries Aux Data 0 1 257 Any 513 769 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-414 DAT-LINE (Data Line) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DAT-LINE MINOR test port PCSSpp l Data Line DAT-LINE WARNING test port PCSSpp sh Data Line 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-415 Error Log Entries and Test to Clear Value s Table 10-114.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-416 3. Issue the release board PCSS command to release the Data Line circuit pack on which this port resides. System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-115. Error Code 1001 Page 10-417 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Page 10-418 Conference Circuit Test (#7) The Conference Circuit Test verifies that the NPE channel for the port being tested can correctly perform the conferencing function. The NPE is instructed to listen to several different tones and conference the tones together. The resulting signal is then measured by a Tone Detector port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-117. Error Code 1006 Page 10-419 TEST #36 Audit Update Test Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on this port (Error Type 769). 1. Refer to the procedure for Error Type 769. If Error Type 769 still occurs on this port, replace the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-118. Error Code Page 10-420 TEST #171 Digital Loop Around Test Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DAT-LINE (Data Line) Table 10-118. Error Code Page 10-421 TEST #171 Digital Loop Around Test — Continued Test Result FAIL Description/Recommendation The test failed because the data received did not match the data sent.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DC-POWER Page 10-422 DC-POWER Single-Carrier Cabinet Power MO Name (in Alarm Log) DC-POWER 1. Alarm Level MAJOR Initial Command to Run1 test environment P Full Name of MO Single-Carrier Cabinet Power Where P is an appropriate port network number determined from the PORT field of the alarm log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DC-POWER Page 10-423 the AUDIX software. Instructions for powering down this unit are in the "DEFINITY AUDIX System Power Procedures" in Chapter 5, "Routine Maintenance Procedures", on the circuit pack, and in DEFINITY AUDIX documentation. Error Log Entries and Test to Clear Values Table 10-119.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DC-POWER Page 10-424 c. Refer to “RING-GEN” for a description of this test. NOTE: Tests #117 and #118 only show up in the test sequence if there is a TN768 Tone-Clock circuit pack in the port network being tested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DC-POWER Table 10-120. Error Code 1 Page 10-425 TEST #79 Single-Carrier Cabinet Power Query Test — Continued Test Result FAIL Description/ Recommendation There is a problem with the environment of the power system. 1. The power unit for any one of the cabinets may have been lost. a. Verify and, if necessary, restore power units for each cabinet. b.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DETR-BD Page 10-426 DETR-BD MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 DETR-BD MINOR test board PCSS Tone Detector Circuit Pack DETR-BD WARNING test board PCSS Tone Detector Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DID-BD (Direct Inward Dial Trunk Circuit Pack) Page 10-427 DID-BD (Direct Inward Dial Trunk Circuit Pack) MO Name As It Appears in Alarm Log 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-428 DID-DS1 (DS1 DID Trunk) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO DID-DS1 MAJOR1 test trunk / l Direct Inward Dial Trunk DID-DS1 MINOR test trunk / l Direct Inward Dial Trunk DID-DS1 WARNING test trunk / Direc
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-429 Hardware Error Log Entries and Test to Clear Values Direct Inward Dial Trunk Maintenance Error Log Entries Error Type Aux Data 01 0 1 (a) Any 15 (b) Any Associated Test Any On/Off Board Test to Clear Value Any Any test trunk / sh r 1 WARNING OFF release trunk /mbr> None WARNING ON
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-430 b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate errors (if any). c. System Technician has busied out the trunk to out-of-service state. No calls can be made on this trunk. d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Page 10-431 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order they are presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-121. Error Code 1000 Page 10-432 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. Use the display port UUCSSpp command to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-121. Error Code 1003 Page 10-433 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-121. Error Code 2053 Page 10-434 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation At least one of the following errors is found on the DS1 circuit pack: 1281—Loss of signal, 1793—Blue Alarm, 2049—Red Alarm, 2305—Yellow Alarm, 1537— Hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-121. Error Code 0 Page 10-435 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-122. Error Code Page 10-436 TEST #7 Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-122. Page 10-437 TEST #7 Conference Circuit Test — Continued Error Code Test Result 1003 ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-122. Page 10-438 TEST #7 Conference Circuit Test — Continued Error Code Test Result 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. Description/ Recommendation 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-122. Error Code TEST #7 Conference Circuit Test — Continued Test Result FAIL Page 10-439 Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This can cause noisy and unreliable connections. 1. Enter the list configuration board UUCSS command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-122. Error Code Page 10-440 TEST #7 Conference Circuit Test — Continued Test Result PASS Description/ Recommendation The port can correctly conference multiple connections. User-reported troubles on this port should be investigated using other port tests and by examining station, trunk, or external wiring.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-123. Error Code Page 10-441 TEST #36 Port Audit and Update Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem. 1000 ABORT The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-DS1 (DS1 DID Trunk) Table 10-123. Error Code Page 10-442 TEST #36 Port Audit and Update Test — Continued Test Result FAIL Description/ Recommendation Test failed due to Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If test continues to fail, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-443 DID-TRK (DID Trunk) MO Name As It Appears in Alarm Log Initial System Technician Command to Run1 Alarm Level Full Name of MO DID-TRK MAJOR2 test port PCSSpp l DID Trunk DID-TRK MINOR test port PCSSpp l DID Trunk DID-TRK WARNING test port PCSSpp l DID Trunk 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-444 1 "DEFINITY" COMMUNICATIONS SYSTEM CENTRAL DID TRUNK OFFICE 8 SWITCH INCOMING CALLS ONLY Figure 10-25. DID Trunk Interactions For each call, the CO switch signals the system by opening and closing individual DID loops (one of the eight ports) and causing the starting or stopping of loop current.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-445 3. Port Diagnostic Test—the battery feed circuitry is tested for hook detection. 4. Port Audit Update Test—updates the DID translation information on individual ports of the DID trunk. The port translation data consists of signaling parameters whose values depend on the CO switch connected to the trunk.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-446 Hardware Error Log Entries and Test to Clear Values DID Trunk Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any 1 (a) Any None WRN OFF 1 (b) 57476 None WRN OFF 1 (c) 57477 None WRN OFF 1 (d) 57483 None WRN OFF 15 (e) Any
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-447 Notes: A common trouble on DID trunks, which reports no errors or alarms, occurs when the CO busies out the port (disconnects port). This situation occurs when the CO thinks there are problems with the DID port. In this case, no incoming calls are possible through this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-448 i. Rotary dial rate above 12 pulses/sec – Less than 75 msec between two successive breaks. 1 – Verify trunk administered interdigit-timing parameters. 2 – Refer problem to CO. j. Digit detection – Co is starting new rotary dial digit within 150 msec of previous digit.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-449 Short Test Sequence Order of Investigation Port Diagnostic Test (#35) X Loop Around and Conference Circuit Test (#33) Port Audit Update Test (#36) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-450 Table 10-124. Error Code 1000 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-451 Table 10-124. Error Code 1003 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-452 Table 10-124. Error Code TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-453 Table 10-124. Error Code 0 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-454 Table 10-125. TEST #33 Loop Around and Conference Circuit Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-455 Table 10-125. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 1004 Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-456 Table 10-125. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 2100 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. This may be due to the port being seized. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-457 Table 10-125. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 3 Test Result FAIL Description/ Recommendation The nonreflective 1004 Hz tone test of the port failed. An echo was detected from the port. Poor quality transmission was detected to or from the port. The problem may be off-board.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-458 Table 10-125. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 3 7 129 131 133 (cont’d.) Test Result FAIL (cont’d.) Description/ Recommendation FAULT ISOLATION: Proceed as follows unless power or tone problems are suspected (see note below). 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-459 Table 10-125. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code Test Result PASS Description/ Recommendation DID Trunk Loop Around and Conference Test is successful. This port is functioning properly. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-460 Table 10-126. Error Code 1000 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-461 Table 10-126. Error Code TEST #35 Port Diagnostic Test — Continued Test Result Description/ Recommendation 1018 ABORT Test has been disabled by trunk group administration. Verify that the "Maintenance Tests?" field on the Trunk Group Form is set to "n.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-462 Table 10-126. Error Code TEST #35 Port Diagnostic Test — Continued Test Result PASS Description/ Recommendation Current flow was detected for this port. 1. User-reported troubles on this port should be investigated using other port tests and by examining connections. 2. Refer problem to the CO.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-463 Table 10-127. Error Code TEST #36 Port Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DID-TRK (DID Trunk) Page 10-464 Table 10-127. Error Code TEST #36 Port Audit Update Test — Continued Test Result PASS Description/ Recommendation This test passed. Translation information was successfully updated on the circuit pack. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIG-BD (Digital Line Circuit Pack) Page 10-465 DIG-BD (Digital Line Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO DIG-BD MIN test board PCSS sh Digital Line Circuit Pack DIG-BD WRN test board PCSS sh Digital Line Circuit Pack 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-466 DIG-LINE (Digital Line) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO DIG-LINE MINOR test port PCSSpp l Digital Line DIG-LINE WARNING test port PCSSpp sh Digital Line 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-467 terminal via a Digital Terminal Data Module (DTDM) or a Data Adaptor (DA). All other devices currently supported by Digital Line circuit packs communicate on the primary information channel. Figure 10-26 shows examples of digital line connectivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-468 TN2136 Digital Line Circuit Pack Digital Line Port .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. . .. Physical Connection . . . .. . . ..
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-469 different service states which apply to digital line station are explained as follows.: Out-of-Service The port, and thus the station, have been removed from service. Busyouts put the port in the out-of-service state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-470 2. 603A1/D1 Terminals a. TN754 (4-wire, Mu-law), b. TN413 (4-wire, A-law) c.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-471 Download Actions There are several different scenarios which will cause a terminal to be downloaded. As described below, these can occur as part of background maintenance activity or on demand from the System Access Terminal or from a station.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-472 If more than 20 port insertion requests are received within a few seconds, a global download request is started up as a background task. This action updates all programmable terminals instead of just those being inserted. This is done to avoid system overload for situations where there is massive board insertion.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-473 A confirmation is returned if the download request is accepted. A busy tone is returned if the request is made from a different station when the target station is off-hook.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-474 Hardware Error Log Entries and Test to Clear Values Digital Line Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any 1 (a) 40987 None WARNING OFF 1 (b) 1 to 20 None WARNING OFF 18 (c) 0 busyout port UUCSSpp WARNING OFF rel po
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) 3. Page 10-475 Major alarms on this MO may be downgraded to Warning alarms based on the value used in the set options command. Notes: a. Could experience a noisy port or link. This is an off-board problem detected by the port circuit.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-476 30 seconds and then plug it back in. If the voice terminal still does not operate, then check for a short in the wiring, a damaged jack, an incorrect type of voice terminal, or a defective voice terminal.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-477 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-478 If the primary information channel test is successful, the loop around test for the secondary information (data, Information Channel 2 or I2) channel is then performed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-479 Table 10-129. TEST #1201 Digital Terminal Remote Loop Around Test — Continued Error Code 1002 Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-480 Table 10-129. TEST #1201 Digital Terminal Remote Loop Around Test — Continued Error Code 1004 Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-481 Table 10-129. TEST #1201 Digital Terminal Remote Loop Around Test — Continued Error Code 14 Test Result FAIL Description/ Recommendation The primary channel (voice, Information Channel 1 or I1) is not operating properly. User impact may range from noticing nothing to not being able to use the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-482 Table 10-129. TEST #1201 Digital Terminal Remote Loop Around Test — Continued Error Code Test Result Description/ Recommendation 1015 ABORT The system will not allow this test to be run because the station is/has not been busied out. Busy out the station with the /E3busyout station/E1 command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-483 complete. Crosstalk testing is performed on both the primary information channel (voice) and the secondary information channel (data) associated with each digital station port. If this test fails on either channel, the station and the DTDM are taken out-of-service. Table 10-130.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-130. Error Code 1000 Page 10-484 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-130. Error Code 1003 Page 10-485 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-130. Error Code 1 2 Page 10-486 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The Network Processing Element (NPE) of the tested port was found to be transmitting in error. This will cause noisy and unreliable connections.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-487 EFP and PPF is that, if the port goes into a overcurrent state, PPF does not report this change of state because it is a transient state which will not last more than 50ms. If the over current persists the power will be shut off automatically and an EPF_off_overcurrent message is sent uplink. Table 10-131.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-131. Error Code Page 10-488 TEST #11 Digital Line Electronic Power Feed Test — Continued Test Result PASS Description/ Recommendation Electronic Power Feed Test passed. The message to turn on the power to the station was successfully sent to the port. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Page 10-489 A Conference Test is done next for the primary information channel. This test is the same as Conference Test #6. Only one value (Pass, Fail, or Abort) is generated as a result of four tests run. If any test fails or aborts, the sequence is stopped. Table 10-132.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-132. Error Code 1002 Page 10-490 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-132. Error Code 2000 Page 10-491 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-132. Error Code Page 10-492 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result Description/ Recommendation 7 FAIL Conference Test failed on primary channel. In some cases, users may not notice disruption in service. In extreme cases, conferencing feature may not work at all.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-133. Error Code Page 10-493 TEST #16 DIG-LINE Station Lamp Updates Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-133. Error Code 1000 Page 10-494 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-133. Error Code Page 10-495 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result PASS Description/ Recommendation The message to light all of the station lamps was sent successfully to the port. 1. Observe the station lamps being lit when running the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-134. Error Code Page 10-496 TEST #17 Station (Digital) Audits Test Test Result Description/ Recommendation 1 ABORT Switchhook audit timed out. 2 ABORT ID request fails, health bit returned from voice terminal is bad. 1. Make sure voice terminal is connected and repeat test. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIG-LINE (Digital Line) Table 10-134. Error Code 6 Page 10-497 TEST #17 Station (Digital) Audits Test — Continued Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-498 DIOD-DS1 (DS1 DIOD Trunk) MO Name As It Appears In Alarm Log Alarm Level Initial System Technician Command To Run Full Name of MO DIOD-DS1 MAJOR1 test trunk group# member# l DS1 DIOD Trunk DIOD-DS1 MINOR test trunk group# member# l DS1 DIOD Trunk DIOD-DS1 WARNING test trunk group# member# DS1 DIOD
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-499 Three trunk service states are specified by DS1 DIOD trunk maintenance: out-of-service The trunk is in a deactivated state and cannot be used for either incoming or outgoing calls. in-service The trunk is in an activated state and can be used for both incoming and outgoing calls.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-500 DS1 DIOD Trunk Error Log Entries — Continued Error Type Aux Data Alarm Level Associated Test On/Off Board Test to Clear Value 1281 Conference Circuit Test (#7) MIN/ WRN3 ON test trunk / lr4 1537 NPE Crosstalk Test (#6) MIN/ WRN3 ON test trunk / lr3 1793(i) test board PCSS l 2
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-501 b. Error Type 15—This is a software audit error that does not indicate any hardware malfunction. Run Short Test Sequence and investigate associated errors (if any). c. Error Type 18—System Technician has busied out the trunk to the out-of-service state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-502 m. Error Type 2817—Glare error. This error is logged only. It is not a hardware failure and hence does not start any testing or generate any alarms. This error is the result of a simultaneous seizure of a two-way trunk from both the near-end and the far-end. Attempt to place the call again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-135. Error Code Page 10-503 TEST #6 NPE Crosstalk Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-135. Error Code 1003 Page 10-504 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some tone detectors may be out-of-service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-135.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-136. Error Code Page 10-506 TEST #7 Conference Circuit Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-136.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-137. Error Code Page 10-508 TEST #36 Port Audit and Update Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Page 10-509 This test cannot be run on a trunk in any of the following conditions: a. The trunk direction is administered as an incoming only trunk. b. The trunk has been seized by a normal trunk call. c. The trunk is administered with maintenance test disabled. Table 10-138.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-138. Error Code 1020 Page 10-510 TEST #314 DS1 CO Dial Tone Seizure Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is out-of-service. 1. Look for UDS1-BD errors in the Hardware Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) Table 10-138. Error Code Page 10-511 TEST #314 DS1 CO Dial Tone Seizure Test — Continued Test Result FAIL Description/ Recommendation The trunk cannot be seized for an outgoing call. 1. Verify that the Trunk Type field on the trunk administration screen form matches the trunk type administered on far end switch. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk), DIOD-BD (DIOD Circuit Pack) [G1.2SE] Page 10-512 DIOD-TRK (DIOD Trunk), DIOD-BD (DIOD Circuit Pack) [G1.2SE] MO Name As It Appears in Alarm Log DIOD-BD2 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-513 DIOD-TRK (DIOD Trunk) [G1.2SE] MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO DIOD-TRK MAJOR2 test port PCSSpp l DIOD Trunk DIOD-TRK MINOR test port PCSSpp l DIOD Trunk DIOD-TRK WARNING test port PCSSpp l DIOD Trunk 1. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-514 2. PBX Off-Hook (Answer Message): Close loop a. CO Response: Trip ringing, provide loop current 3. PBX On-Hook (Drop Message): Open Tip-Ring loop, no loop current a. CO Response: CO goes to idle state (see Note) C. Direct Inward Dialing (DID) 1. CO Applies Ringing Voltage a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-516 c. Aux data 57376 - No loop current on incoming call Aux data 57424 - No loop current on outgoing call These errors cause the Dial Tone Test (#0) to run and are only considered a problem if the Dial Tone Test fails (in which case Error Type 1537 also shows up).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-139. Page 10-517 DIOD Trunk Errors with NO Tests — Continued Error Type Aux Data 2817 57393 CO released the trunk at least four minutes after the PBX dropped the call. This error code is log only and causes no other testing to occur. No alarm is generated. Check for other errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-518 For example, you may also clear errors generated from other tests in the testing sequence. Short Test Sequence Long Test Sequence D/ND1 NPE Crosstalk Test (#6) X ND Dial Tone Test (#0) X ND Loop Around and Conference Test (#33) X ND X ND Order of Investigation Audit Update Test (#36) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-140. Error Code 1001 Page 10-519 TEST #0 Dial Tone Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-140. Error Code 2000 Page 10-520 TEST #0 Dial Tone Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-521 other connections. If the NPE is not working correctly, one way and noisy connections may be observed. This test is usually only part of a port’s long test sequence and takes approximately 20 to 30 seconds to complete. Table 10-141.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-141. Error Code 1002 Page 10-522 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-141. Error Code Page 10-523 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 1004 ABORT The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-524 Table 10-142. TEST #33 Loop Around and Conference Circuit Test Error Code Test Result Description/ Recommendation ABORT Could not allocate system resources to run this test. 7 ABORT Conference Circuit Test aborted. 1000 ABORT System resources required to run this test are not available.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Page 10-525 Table 10-142. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7 Test Result FAIL Description/ Recommendation 1. Check for errors on TONE-BD or TONE-PT. If there are errors, take the appropriate actions. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DIOD-TRK (DIOD Trunk) [G1.2SE] Table 10-143. Error Code Page 10-526 TEST #36 Port Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DLY-MTCE (MO-DAILY) Page 10-527 DLY-MTCE (MO-DAILY) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO DLY-MTCE MINOR NONE DLY-MTCE DLY-MTCE MAJOR NONE DLY-MTCE The DLY-MTCE maintenance object monitors daily translation saves.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-528 DS1-BD (DS1 Interface Circuit Pack) MO Name (in Alarm Log) Initial Command to Run1 Alarm Level Full Name of MO DS1-BD MAJOR test board PCSS sh DS1 Interface Circuit Pack DS1-BD MINOR test board PCSS l DS1 Interface Circuit Pack DS1-BD WARNING test board PCSS sh DS1 Interface Circuit Pack
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-529 The TN767E circuit pack combined with AT&T’s new 120A1 CSU Module forms an Enhanced Integrated CSU.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-530 NETWORK ENVIRONMENT DS1 BRD CPE LPBK JACK CSU MOD NET SMRT JACK NETWORK NET SMRT JACK CPE LPBK JACK CSU MOD DS1 BRD Remote end Local end CSU module to CSU module DS1 BOARD PLB CPE LPBK JACK CSU MOD BLB ELB LLB RLB NETWORK SMRT JACK CLJ-LB Local end loop backs NETWORK SMRT JACK CP
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-144.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-144.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-533 Notes: a. This error indicates that the circuit pack has stopped functioning or is not completely administered. The alarm is logged about 15 minutes after the circuit pack has been removed or 11 minutes after the SAKI Test (#53) fails.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-534 are detected for 30 minutes. The value in the Aux Data field indicates the type of hardware problem. However, when this error is reported with Aux Data in the range of 4352 to 4358, it indicates the circuit pack has reported a hardware failure such that the circuit pack should be replaced. g.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-535 120A1 CSU Module already installed) or when the 120A1 CSU Module is plugged on to an already initialized DS1 board. The ELB test is also executed as part of the command test ds1-loop PCSS ds1/csu-loopback-tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-536 4. A list configuration command shows that the circuit pack and ports are properly installed. The circuit pack is isolated from the system and all trunks of this circuit pack are placed into the out-of-service state. The system will try to restore the circuit pack within 15 minutes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-537 the circuit pack has not been taken out-of-service, but it has generated 50% of the messages necessary to be considered hyperactive. This may be completely normal during heavy traffic periods.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-145.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-146. Error Code 0 Page 10-539 TEST #50 NPE Connection Audit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-147. Error Code Page 10-540 TEST #52 Control Channel Looparound Test — Continued Test Result FAIL Description/ Recommendation The test failed because the circuit pack did not return the circuit pack code or vintage. NOTE: Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-147. Page 10-541 TEST #52 Control Channel Looparound Test — Continued Error Code Test Result 0 NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-148. Error Code 1015 Page 10-542 TEST #53 SAKI Sanity Test — Continued Test Result ABORT Description/ Recommendation Port is not out-of-service. 1. Busyout the circuit pack. 2. Execute the command again. 2100 ABORT System resources required for this test are not available. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-543 interface. The test is highly destructive and can only be initiated by a system technician-demanded reset board PCSS command. All trunks on the DS1 Interface circuit pack must be busied out via the system technician busy-out board command before running the Internal Looparound Test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-149. Error Code 1039 Page 10-544 TEST #135 Internal Looparound Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Therefore, it cannot be reset without major system disruption. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-149. Error Code Page 10-545 TEST #135 Internal Looparound Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack failed in the Internal Looparound Test. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-546 circuit pack detects a Loss of Signal alarm, it stops providing the synchronization clock for the system if it is administered as a timing source and transmits a Yellow alarm to the remote DS1 endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-150. Error Code 2000 Page 10-547 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-150. Error Code 1300 Page 10-548 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The CSU Module is missing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-150. Error Code 1311 Page 10-549 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Integrated CSU (I-CSU) Module Equipment Loopback (ELB) test (#1210) failed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-150. Error Code 1320 Page 10-550 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation A 120A1 CSU module hardware failure or an ICSU serial interface audit failure was detected by the TN767E DS1 circuit pack. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-150. Error Code 0 Page 10-551 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS DS1 signal is present and the physical link is healthy. In addition, no Integrated CSU errors are detected.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-552 Line Loopback Alarm The Line Loopback (LLB) is used by the remote DS1 endpoint to put the ICSU or DS1 into a loopback mode. When the ICSU or DS1 Board is in the LLB mode, the arriving bit pattern is regenerated and sent back.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-151. Error Code 2000 Page 10-553 TEST #139 Blue Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-151. Error Code 1795 0 Page 10-554 TEST #139 Blue Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL The DS1 Interface circuit pack detects a Payload Loopback Alarm (PLB).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-555 When the Red alarm is cleared, the DS1 Interface circuit pack will stop transmitting the Yellow alarm to the remote DS1 endpoint. The maintenance software restores all trunks of the DS1 Interface circuit pack to the service state before the Red alarm occurs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-152. Error Code Page 10-556 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Red alarm. An out-of-frame condition occurs on the DS1 Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-152. Error Code 0 Page 10-557 TEST #140 Red Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-558 Remote Multiframe Alarm: Remote Multiframe Alarm (RMA) indicates that the remote DS1 endpoint is in a Loss of Multiframe Alarm condition while the DS1 Interface circuit pack is administered using the DMI-BOS common channel signaling. The RMA is handled as a Yellow alarm.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-153. Error Code Page 10-559 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL The DS1 interface circuit pack detected a yellow alarm sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-560 Major Alarm Inquiry Test (#142) The Major alarm raised by a DS1 Interface circuit pack indicates that the average bit error rate on the DS1 facility is greater than 1/1000. The Major Alarm Inquiry Test is used to determine that the received DS1 bit error rate is greater than 1/1000.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-154. Error Code 2000 Page 10-561 TEST #142 Major Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-154. Error Code 0 Page 10-562 TEST #142 Major Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-155. Error Code 2100 Page 10-563 TEST #143 Minor Alarm Inquiry Test Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-155. Error Code Page 10-564 TEST #143 Minor Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 Interface circuit pack detects a Minor alarm. The DS1 bit error rate is greater than 1/1,000,000 and less than 1/1000. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-565 When the DS1 Interface circuit pack detects a slip condition, the circuit pack will increase the on-board slip counter by 1. A SLIP-COUNT message is spontaneously sent to the system software after the counter reaches a threshold (for example, 88).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-156. Error Code 1 to 88 Page 10-566 TEST #144 Slip Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 interface circuit pack detected a slip alarm. The error code equals the number of slips detected by the DS1 interface circuit pack since the last slip alarm inquiry test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-567 Misframe Alarm Inquiry Test (#145) Misframe Alarm indicates that framing bits observed on a DS1 Interface circuit pack are in error. Misframe Alarm Inquiry Test queries the total number of misframes that occurred on a DS1 Interface circuit pack since the last inquiry.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-157. Page 10-568 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result 2000 ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-157. Page 10-569 TEST #145 Misframe Alarm Inquiry Test — Continued Error Code Test Result ANY FAIL Description/ Recommendation The test failed because the DS1 interface circuit pack detected errors in the received framing bits pattern.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-570 Translation Update Test (#146) The Translation Update Test sends the circuit-pack-level information specified by System Administration to the DS1 Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-571 DS1 Board Loopback Test (#1209) This test is destructive. The DS1 Board Loopback (BLB) Test causes a loopback at the TN767E DS1 board edge and tests DS1 board internal circuitry.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-159. Error Code 1039 Page 10-572 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation The DS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-159. Error Code 2000 Page 10-573 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-159. Error Code 0 Page 10-574 TEST #1209 DS1 Board Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-575 In addition, the DS1 circuit pack hardware applies a DC current while the test is running in order to detect any broken wires which may not be detected by the loopback pattern.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-160. Error Code Page 10-576 TEST #1210 CSU Equipment Loopback Test — Continued Test Result Description/ Recommendation 1950 ABORT Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-160. Error Code Page 10-577 TEST #1210 CSU Equipment Loopback Test — Continued Test Result FAIL Description/ Recommendation DS1 Interface circuit pack failed the CSU Equipment Loopback Test. 1. Retry test ds1-loop PCSS ds1/csu-loopback-tests. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-578 if the 120A CSU Module is present, administered, and connected to a 1.544 Mbps TN767E DS1 circuit pack on the back of the port carrier. The test is destructive and can only be initiated by a system technician demanded test ds1-loop PCSS ds1/csu-loopback-tests command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-161. Error Code 1015 Page 10-579 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation Ports on the DS1 Interface circuit pack have not been busied out to out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-161. Error Code 2100 Page 10-580 TEST #1211 CSU Repeater Loopback Test — Continued Test Result Description/ Recommendation ABORT Internal system error ABORT Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-161. Error Code 0 Page 10-581 TEST #1211 CSU Repeater Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-582 sent. If the loopback is not established within the 10 seconds, the test returns FAIL. The status of the CPE Loopback Jack test will be available in the hardware error log via error type 3900. Several distinct aux values will be used to give the user information of the status of the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-162. Error Code 1950 2100 Page 10-583 TEST #1212 CPE Loopback Jack Test — Continued Test Result Description/ Recommendation ABORT Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-162. Error Code 2 Page 10-584 TEST #1212 CPE Loopback Jack Test — Continued Test Result FAIL Description/ Recommendation The CLJ-LB test failed because it was not set up properly. The DS1 interface pack could not successfully put the CPE loopback jack into loopback mode. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-585 Far CSU Loopback Test (#1213) This test is destructive. The Far CSU Loopback (R-LLB) Test causes a loopback at the far-end CSU and tests all circuitry and facilities from the local TN767E DS1 board to the far-end CSU.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-163. Error Code Page 10-586 TEST #1213 Far CSU Loopback Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry test ds1-loop PCSS far-csu-loopback-test-begin at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-163. Error Code 2000 Page 10-587 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-163. Error Code Page 10-588 TEST #1213 Far CSU Loopback Test — Continued Test Result Description/ Recommendation 2 FAIL The far CSU Loopback Test was not set up properly. The DS1 Interface circuit pack could not put the far-end CSU into loopback mode.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-589 The One-Way Span Test allows one-way span testing to and from remote test equipment or another DEFINITY communications system. This will test all circuitry and facilities from the local TN767E DS1 board to the remote test equipment or other DEFINITY communications system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-164. Error Code Page 10-590 TEST #1214 One-Way Span Test — Continued Test Result Description/ Recommendation 1005 ABORT One-Way Span Test cannot be executed in the current configuration. To run this, the TN767E or later suffix DS1 must be administered for 24-channel operation.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-164. Error Code 2000 Page 10-591 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-164. Error Code 0 Page 10-592 TEST #1214 One-Way Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code Page 10-593 TEST #1215 Inject Single Bit Error Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the test ds1-loop PCSS inject-single-bit-error command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-165. Error Code 0 Page 10-594 TEST #1215 Inject Single Bit Error Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Page 10-595 The list measurements ds1 summary command will display the length of time the test ran (Test Duration field) and number of bit errors detected (Loopback/Span Test Bit-Error Count field).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-166. Error Code 2000 Page 10-596 TEST #1216 End Loopback/Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-166. Error Code 0 Page 10-597 TEST #1216 End Loopback/Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-167. Error Code Page 10-598 TEST #1227 ICSU Status LEDs Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1005 ABORT The ICSU Status LEDs test can not be executed for the current configuration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) Table 10-167. Error Code 0 Page 10-599 TEST #1227 ICSU Status LEDs Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DT-LN-BD (Data Line Circuit Pack) Page 10-600 DT-LN-BD (Data Line Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO DT-LN-BD MIN test board PCSS sh Data Line Circuit Pack DT-LN-BD WRN test board PCSS sh Data Line Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Page 10-601 DTMR-PT [Dual Tone Multifrequency Port (TTR)] MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO DTMR-PT MAJOR test port PCSSpp sh Dual Tone Multifrequency Receiver Port (TTR) DTMR-PT MINOR test port PCSSpp sh Dual Tone Multifreq
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Page 10-602 Hardware Error Log Entries and Test to Clear Values Dual Tone Multifrequency Receiver Port (TTR) Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test port PCSSpp sh r 1 1 (b) 17664 Tone Detector Audit/Update Test
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Page 10-603 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 10-168. Error Code Page 10-604 TEST #42 Tone Detection Verification Test Test Result Description/ Recommendation none ABORT The system was not able to allocate all the resources needed for this test or there was an Internal System Error.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 10-168. Error Code Page 10-605 TEST #42 Tone Detection Verification Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DTMR-PT [Dual Tone Multifrequency Port (TTR)] Table 10-169. Error Code Page 10-606 TEST #43 Tone Detector Audit/Update Test Test Result ABORT Description/ Recommendation The system was not able to allocate all the resources needed for this test. 1. Wait one minute and try again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-607 DUPINT (Duplication Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DUPINT MAJOR test duplication 1C Duplication Interface Circuit Pack DUPINT WARNING test duplication 1C Duplication Interface Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-608 NOTE: The ICC carries the following leads and their respective information: Tone-Clock select lead that indicates which Tone-Clock circuit pack is active; SPE Select Switch State leads which indicate the position of the SPE Select Switch; Emergency Transfer leads which indicate whether Emergency
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-609 TONE/CLOCK SELECT LEAD SPE SELECT LEAD D P M N U R E E P O M T I C O C R R O Y N S S N H E T A R C D I T O A R W L L T N B CARRIER C L K P TN772 TN773 TN770 TN777 I MBUS TDMBUS A TN765 DUP-A TO ICC-B B PACKET BUS* (SCC ONLY) DUP-DUP TN765 MBU
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-610 Error Log Entries and Test to Clear Values Table 10-170.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Aux Data Page 10-611 Description 1 or 3 Duplication Interface circuit pack A lost handshaking with Duplication Interface circuit pack B. 2 MTP lost handshaking with the Duplication Interface circuit pack. 221 Duplication Interface circuit pack reported the trouble.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-612 Short Test Sequence Long Test Sequence D/ND1 Duplication Interface Circuit Pack Sanity Maze Test (#277) X X ND Duplication Interface Circuit Pack SPE A Loop Back Test (#275) X X ND Duplication Interface Circuit Pack SPE B Loop Back Test (#276) X X ND Duplication Interface Circuit P
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-613 Table 10-171. TEST #271 Duplication Interface Circuit Pack Background Test Query Test Error Code Test Result Description/Recommendation 1000 ABORT System resources required to run this test are not available.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-614 Table 10-172. TEST #272 Duplication Interface Circuit Pack Invalid Message Query Test Error Code Test Result Description/Recommendation 1000 ABORT System resources required to run this test are not available.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-615 pack responds to this query, then the reset passes. If performed on Duplication Interface A, this test can cause an SPE interchange to the SPE in the B carrier if the A carrier SPE was active when the test was executed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-616 Table 10-173. TEST #273 Duplication Interface Circuit Pack Sanity Circuit Test — Continued Error Code 2052 Test Result ABORT Description/Recommendation Only occurs when attempting to reset Duplication Interface A. If SPE B is not in Standby Mode, ready to take over, then this test aborts. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-617 Table 10-174. TEST #274 Duplication Interface Circuit Pack Administration Terminal Loop Back Test Error Code Test Result Description/Recommendation 1000 ABORT System resources required to run this test are not available.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-618 Duplication Interface Circuit Pack SPE A Loop Back Test (#275) This test loops data back through the UART used to communicate with Maintenance/Tape Processor A. The data is generated by the Duplication Interface circuit pack processor and is looped through the UART.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-619 Duplication Interface Circuit Pack SPE B Loop Back Test (#276) This test loops back data through the UART used to communicate with Maintenance/Tape Processor B. The data is generated by the Duplication Interface circuit pack processor and is looped through the UART.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-620 Processor must write through to get access to leads controlled by the Duplication Interface circuit pack (Tone-Clock Select Lead, 80286 Processor circuit pack Select Leads, etc.).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-621 done entirely on the Duplication Interface circuit pack. The test passes if the data sent matches the data received. This test does not check the physical serial channel that is printed on the backplane or carried by the ICC. Table 10-178.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-622 Table 10-179. TEST #315 Duplication Interface Circuit Pack Status Query Test Error Code 1000 Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures DUPINT (Duplication Interface Circuit Pack) Page 10-623 Table 10-179. TEST #315 Duplication Interface Circuit Pack Status Query Test — Continued Error Code Test Result FAIL Description/Recommendation The handshake to one of the Duplication Interface circuit packs has stopped.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-BD (Multi Application Platform Board) Page 10-624 E-DIG-BD (Multi Application Platform Board) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO DIG800-BD MIN test board PCSS sh MO800DIG-BD DIG800-BD WRN test board PCSS sh MO800DIG-BD 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures E-DIG-BD (Multi Application Platform Board) Page 10-625 Hyperactivity The common circuit pack is considered "hyperactive" if the service dispatcher receives 200 up-link messages from the circuit pack in a 10-second period. Since MAPD has 32 ports, the hyperactivity limit is increased to 500 up-link messages per 10seconds.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures E-DIG-RES (TN800 reserve slot) E-DIG-RES (TN800 reserve slot) See ASAI-RES.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Page 10-627 E-DIG-STA (Emulated Digital Line) MO Name (in Alarm Log) Initial Command to Run1 Alarm Level Full Name of MO E-DIG-STA MINOR test port PCSSpp l Emulated Digital St. E-DIG-STA WARNING test port PCSSpp sh Emulated Digital St. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-180. Page 10-628 Digital Line Error Log Entries — Continued Error Type Aux Data 3840 (f) 40965 None 3841 (g) 41029 None 2304 (h) Associated Test Alarm Level On/Off Board Test to Clear Value None Continued on next page 1. 2. Run the Short Test Sequence first.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Page 10-629 h. Internal system error; no action is necessary. The error counters 1, 2, 3, 4, 5, 6, 10, 11, 12, 13, 14, 15, and 16 do not have any significance for this MO.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-181. Error Code 1 Page 10-630 TEST #9 Digital Line NPE Crosstalk Test Test Result ABORT Description/Recommendation During testing of the primary information channel, system resources may not have been available or the port was busy during the test. 1. Check the port status.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-181. Error Code 1003 Page 10-631 TEST #9 Digital Line NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test. The system is oversized for the number of Tone Detectors present, or some Tone Detectors are out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Page 10-632 Voice and Control Channel Local Loop Test (#13) These tests check the information and control channels between the Switch Processing Element (SPE) and the Digital Line port circuit. The SPE sends a message to loop around both the information and control channels for the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-182. Error Code 1002 Page 10-633 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system is under heavy traffic conditions or it has time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-182. Error Code Page 10-634 TEST #13 Voice and Control Channel Local Loop Test — Continued Test Result Description/ Recommendation 7 FAIL Conference Test failed on primary channel. In some cases, users may not notice disruption in service. In extreme cases, conferencing feature may not work at all.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-183. Error Code Page 10-635 TEST #16 DIG-LINE Station Lamp Updates Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1 ABORT System technician may have busied out the port. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures E-DIG-STA (Emulated Digital Line) Table 10-183. Error Code Page 10-636 TEST #16 DIG-LINE Station Lamp Updates Test — Continued Test Result PASS Description/ Recommendation The message to light all of the station lamps was sent successfully to the port. 1. Observe the station lamps being lit when running the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EMG-XFER Page 10-637 EMG-XFER Emergency Transfer (SCC Cabinets) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EMG-XFER MAJOR test environment P Emergency Transfer EMG-XFER WARNING test environment P Emergency Transfer 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EMG-XFER Page 10-638 Error Log Entries and Test to Clear Values Table 10-184.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EMG-XFER Page 10-639 NOTE: These tests only show up in the test sequence if there is a TN768 Tone-Clock Board in the port network being tested. Emergency Transfer Query Test (#124) This test queries the hardware for the state of the Emergency Transfer switch (or switches in a High or Critical Reliability system) and reports the result.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EMG-XFER Table 10-185. Error Code Page 10-640 TEST #124 Emergency Transfer Query Test — Continued Test Result PASS Description/Recommendation The system software has control of Emergency Transfer within this port network. If Emergency Transfer is invoked, then there can be a Major alarm in the system that is invoking Emergency Transfer.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EPN-SNTY (EPN Sanity Audit) Page 10-641 EPN-SNTY (EPN Sanity Audit) MO Name As It Appears in Alarm Log EPN-SNTY Alarm Level None Initial System Technician Command to Run None Full Name of MO EPN Sanity Audit The EPN Sanity Audit feature enhances the system’s ability to recover from failure conditions that disable an entire EPN.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EPN-SNTY (EPN Sanity Audit) Page 10-642 Hardware Error Log Entries and Test to Clear Values EPN-SNTY Error Log Entries Error Type Aux Data Associated Test 01 0 Any 8801 (a) Any None 8802 (b) Any None 8803 (c) Any None 8804 (d) Any None 9901 (e) Any None 9902 (f) Any None 9903 (g) Any None 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ERR-LOG (Error Log) Page 10-643 ERR-LOG (Error Log) MO Name As It Appears in Alarm Log ERR-LOG Alarm Level none Initial System Technician Command to Run none Full Name of MO Error Log Functional Description The ERR-LOG MO is responsible for the sanity of the Alarm Log, the Hardware Error Log, and the Software Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ERR-LOG (Error Log) Page 10-644 2 Found after a reboot 3 Found after a Reset System 3 (Cold_1) 4 Found after a Reset System 2 (Cold_2) 16 100 Found after a Warm Start Found after an internal software audit Continued on next page
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Page 10-645 ETR-PT (Enhanced Tone Receiver Port) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO ETR-PT(a) MAJOR test port PCSSpp sh Enhanced Tone Receiver Port ETR-PT MINOR test port PCSSpp sh Enhanced Tone Receiver Port ETR-PT WARNING test po
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Page 10-646 Hardware Error Log Entries and Test to Clear Values Error Type 1 Aux Data any 18 Enhanced Tone Receiver Port (ETR-PT) Error Log Entries Alarm On/Off Associated Test Level Board Test to Clear Value Tone Detector Audit/Update Test (#43) MAJOR/ MINOR (a) ON test port PCSSpp r 2 busyout port WARNI
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Page 10-647 at a time when it is convenient to remove a clock board from the system. Follow the procedures described in the TONE-BD section for replacing a tone/clock circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-187. Error Code 1002 Page 10-648 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test connection. This situation could occur when the system is heavily loaded.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-187. Error Code 2006 Page 10-649 TEST #42 Tone Detection Verification Test — Continued Test Result ABORT Description/ Recommendation This abort code indicates that the active Tone-Clock circuit pack or a Tone Detector circuit pack may not be functioning properly.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-187. Error Code 102 Page 10-650 TEST #42 Tone Detection Verification Test — Continued Test Result FAIL Description/ Recommendation 2225 Hz Modem Answer Tone was not detected correctly. This will impact call-classification operation. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ETR-PT (Enhanced Tone Receiver Port) Table 10-188. Error Code none Page 10-651 TEST #43 Tone Detector Audit/Update Test Test Result ABORT Description/ Recommendation The system was not able to allocate all the resources needed for this test. 1. Wait 1 minute, and repeat the command a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-652 EXP-INTF (Expansion Interface Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO EXP-INTF MAJOR test board PCSS sh Expansion Interface Circuit Pack EXP-INTF MINOR test board PCSS sh Expansion Interface Circuit Pack EXP-INTF WARNING test board P
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-653 Standby. When a problem arises on the Active pair, the Standby pair may be called upon to take over and provide continuous service with stable calls being preserved. The Expansion Interface circuit packs must be inserted into fixed slots.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-654 ■ TDM BUS The Time Division Multiplex Bus that connects circuit packs within a cabinet ■ EXP-INTF The Expansion Interface (EXP-INTF) circuit pack ■ FIBER The optical fiber used to connect Expansion Interface circuit packs ■ MAINT EPN Maintenance (MAINT) circuit pack ■ PKT-BUS The Packet
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-655 which contains this Expansion Interface circuit pack is in-service (up), the Expansion Interface circuit pack is active; if it is out-of-service (down), the Expansion Interface circuit pack is neither active nor standby. e. This is the normal state for a Standby Expansion Interface circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-656 Whether or not a link goes down, depends on certain characteristics of the Expansion Interface circuit packs. An Expansion Interface circuit pack should not be replaced if the link on which it resides goes down because of a defective Active Tone-Clock circuit pack.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-657 2. Check for errors via the display errors command with the Category field set to "tone" and the Active alarms field set to "n." Some of the alarms on EPN objects might have been resolved if the EPN went down.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-658 4. Determine if the problem is due to a defective Active Tone-Clock circuit pack. Refer to the preceding list of symptoms to decide which network contains the suspect Active Tone-Clock. See Warning.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-659 Replace the Active Tone-Clock circuit pack on this network. In a High or Critical Reliability system, the Active Tone-Clock is the Tone-Clock circuit pack whose yellow LED is: 1) blinking and 2) blinking slower if both Tone-Clocks have blinking yellow LEDs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-660 2. Disconnect the transmit and receive fiber pair from the lightwave transceiver on the back of the Expansion Interface circuit pack slot. Note which is the transmit fiber and which is the receive fiber for proper reconnection at the end of this procedure. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-661 BACK SKIN OF CABINET LIGHTWAVE TRANSCEIVER Tx Rx FIBER JUMPER Figure 10-30. Interconnection of Lightwave Transceiver Transmit/Receive Jacks Error Log Entries and Test to Clear Values Table 10-190.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-190.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-190. Error Type Page 10-663 Expansion Interface Circuit Pack Error Log Entries — Continued Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 3585 (n) 0 None WRN OFF 3841 (o) Any None MIN OFF (See Note q.) 3842 (p) Any None MIN OFF (See Note q.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-664 d. This alarm is raised after an EI circuit pack has been removed from a slot for 11 minutes. The alarm is resolved when the EI circuit pack is inserted into this slot.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-665 is disrupted. If this system does have duplicate EI Links, the system should have switched to the Standby EI Link. Reset the EI. If error 1538 is detected again, replace the EI circuit pack or transceiver. h.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-666 m. Error Type 3330 indicates a failure of a diagnostic component on the Expansion Interface circuit pack. The failed component does not impair service, but it may leave the EI circuit pack in a state where the EI circuit pack cannot detect errors. n.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-667 s. Error Type 10001 is a report that the EI circuit pack dropped one control message to the EPN. This condition may have been observed as a call that did not complete correctly. No system technician action is required. t.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-668 communicate with the EPN Maintenance circuit pack. MAINT Error Type 3329 means the EPN Maintenance circuit pack cannot talk to the EPN Expansion Interface circuit pack in the A carrier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-669 provide useful visual status information. The state of the yellow LED is very important when executing the EI Manual Loop Back Procedure previously described. Upon power-up, the TN776 red LED comes on and off, followed by the yellow LED coming on solid.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-191. Error Code Page 10-670 TEST #237 EI Neighbor Query Test Test Result Description/Recommendation ABORT Internal System Error 2000 ABORT Response to the test request was not received within the allowable time period.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-191. Error Code Page 10-671 TEST #237 EI Neighbor Query Test — Continued Test Result FAIL Description/Recommendation The Expansion Interface circuit pack under test cannot make contact with opposite end Expansion Interface circuit pack. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-191. Error Code 0 Page 10-672 TEST #237 EI Neighbor Query Test — Continued Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131). Resolve either of these issues, if applicable. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-192. Error Code Page 10-673 TEST #238 EI Fiber Out-of-Frame Query Test — Continued Test Result FAIL Description/Recommendation Expansion Interface circuit pack could not detect framing sequence. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-192. Error Code Page 10-674 TEST #238 EI Fiber Out-of-Frame Query Test — Continued Test Result FAIL (cont’d.) Description/Recommendation 5.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-192. Error Code 0 Page 10-675 TEST #238 EI Fiber Out-of-Frame Query Test — Continued Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131). Resolve either of these issues, if applicable. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-193. Error Code Page 10-676 TEST #240 EI Local Loop Around Test — Continued Test Result Description/Recommendation 1 ABORT Could not allocate time slot on TDM Bus A. Loop back passed on TDM Bus B. 2 ABORT Could not allocate time slot on TDM Bus B. Loop back passed on TDM Bus A. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-193. Page 10-677 TEST #240 EI Local Loop Around Test — Continued Error Code Test Result 1002 ABORT Description/Recommendation The system could not allocate time slots for the test on either TDM Bus.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-193. Page 10-678 TEST #240 EI Local Loop Around Test — Continued Error Code Test Result 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. Description/Recommendation 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-193. Error Code 0 Page 10-679 TEST #240 EI Local Loop Around Test — Continued Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131). Resolve either of these issues, if applicable. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-680 Table 10-194. TEST #241 Expansion Interface 2-Way Transmission Test — Continued Error Code 1003 Test Result ABORT Description/Recommendation The system could not allocate a tone receiver for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-681 Table 10-194. TEST #241 Expansion Interface 2-Way Transmission Test — Continued Error Code Test Result FAIL Description/Recommendation The test tone was not detected correctly in either direction. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-682 Expansion Interface Lightwave Transceiver Loop Around Test (#242) This test is destructive and requires that the Expansion Interface circuit pack first be busied out.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-683 Table 10-195. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test Error Code Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-684 Table 10-195. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code 1031 Test Result ABORT Description/Recommendation If the Expansion Interface circuit pack is in an EPN and is active and is in slot A01 or B02, this test CANNOT be executed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-685 Table 10-195. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code Test Result Description/Recommendation 2000 ABORT Response to the test request was not received within the allowable time period.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-686 Table 10-195. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code 2 Test Result FAIL Description/Recommendation The test tone was transmitted and detected correctly, but the correct data packet was not detected by the TN778 Packet Control circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-687 Table 10-195.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-688 Table 10-195. TEST #242 Expansion Interface Lightwave Transceiver Loop Around Test — Continued Error Code 0 Test Result NO BOARD Description/Recommendation No board was detected by the test. 1. Check the error log for wrong board (error 125) or no board (error 131).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-689 Table 10-196. TEST #316 Expansion Interface Control Channel Test — Continued Error Code Test Result FAIL Description/ Recommendation The Expansion Interface circuit pack responded incorrectly or, if it is the EPN Active Expansion Interface circuit pack, it could not talk to EPN circuit packs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-690 This test is potentially very destructive and requires the Expansion Interface circuit pack to be busied out prior to execution of this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-197. Error Code Page 10-691 TEST #336 Expansion Interface Reset Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-197. Page 10-692 TEST #336 Expansion Interface Reset Test — Continued Error Code Test Result 12026 ABORT Description/ Recommendation Expansion Interface circuit pack reset successfully. It responded with an unknown reply to the query for the results of its initialization tests. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-197. Error Code 3 Page 10-693 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation The reset over the optical fiber failed. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-197. Error Code 5001 Page 10-694 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation Initialization failure: Expansion Interface circuit pack reset successfully and restarted execution.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-197. Error Code 5002 Page 10-695 TEST #336 Expansion Interface Reset Test — Continued Test Result FAIL Description/ Recommendation Initialization failure: Expansion Interface circuit pack reset successfully and restarted execution.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Table 10-197. Error Code Page 10-696 TEST #336 Expansion Interface Reset Test — Continued Test Result PASS Description/ Recommendation The Expansion Interface was successfully reset, and it did restart execution. Also, it passed all its initialization tests and detected a lightwave transceiver.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-697 Packet Bus (PPN) Packet Bus (PN X) ACTIVE LINK EXP-INTF PKTCTRL EXP-INTF LAPD ENDPT Figure 10-31. (Active EXP-INTFs on EPNs Only) Packet Bus (PPN) EXP-INTF Packet Bus (PN X) EXP-INTF PKTCTRL Figure 10-32.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Packet Bus ( PN X ) Packet Bus ( PPN ) PKTCTRL Page 10-698 EXP-INTF EXP-INTF EXP-INTF EXP-INTF UNDER TEST Packet Bus ( PN Y ) EXP-INTF EXP-INTF Figure 10-33. Table 10-198.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-699 Table 10-198.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-700 Table 10-198. TEST #589 Expansion Interface Packet Interface Test — Continued Error Code 1144 Test Result ABORT Description/ Recommendation The Packet Bus in the PPN has a major alarm active against it. 1. Resolve the alarm in the PPN. 2. Retry the command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-701 Table 10-198. TEST #589 Expansion Interface Packet Interface Test — Continued Error Code 2500 Test Result ABORT Description/ Recommendation An internal operation failed; the test could not be completed. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-702 Table 10-198. TEST #589 Expansion Interface Packet Interface Test — Continued Error Code Test Result FAIL (cont’d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-703 Table 10-198. TEST #589 Expansion Interface Packet Interface Test — Continued Error Code Test Result FAIL (cont’d.) Description/ Recommendation PROCEDURE C Use Procedure C if the Expansion Interface circuit pack to be tested is part of any link from EPN to EPN. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-704 Standby link. If the status system command indicates that the Standby link is up, the set expansion-link command makes the Standby link the Active link. This action is destructive because it must temporarily disable all connections between PPN and EPN.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) Page 10-705 The Expansion Interface circuit pack address given in the set expansion-link command is an Active Expansion Interface. The address must be a Standby Expansion Interface circuit pack in order to switch links. 5.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXP-LINK (Expansion Interface Link) Page 10-706 EXP-LINK (Expansion Interface Link) MO Name (in Alarm Log) Alarm Level EXP-LINK 1. Initial Command to Run display errors1 MAJOR Full Name of MO Expansion Interface Link Display errors for "infc" category and investigate EXP-INTF errors.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXP-LINK (Expansion Interface Link) Page 10-707 had to reset the Expansion port network served by the Expansion Link. Error type 10004 should have been logged against the Expansion Interface circuit pack that reported the traffic congestion. e. Aux Data value of 8 means that the link is down due to the recovery feature of the EPN Sanity Audit.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-708 EXT-DEV ADMIN? N (External Device Alarm) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 EXT-DEV MAJOR test environment UU External Device Alarm EXT-DEV MINOR test environment UU External Device Alarm 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-709 Hardware Error Log Entries and Test to Clear Values Table 10-200.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-710 Multicarrier Cabinet Tests — Continued Short Test Sequence Long Test Sequence D/ND1 External Device Alarm Test (MINOR port) (#120) X X ND Analog Ring Generator Initialization Test (#117) (f) X X ND Analog Ring Generator Query Test (#118) (f) X X ND Order of Investigation Continued o
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Page 10-711 b. Refer to EMG-XFER (Emergency Transfer) section for a description of this test. c. Refer to RING-GEN (Analog Ring Generator) section for a description of this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? N (External Device Alarm) Table 10-201. Error Code ANY Page 10-712 TEST #120 External Device Alarm Test — Continued Test Result FAIL Description/ Recommendation The External Device Alarm has been activated by the external device. 1. Clear the major alarm on the external device, and rerun the test. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Page 10-713 EXT-DEV ADMIN? Y (External Device Alarm) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO EXT-DEV MAJOR test eda-external-device-alrm physical location External Device Alarm EXT-DEV MINOR test eda-external-device-alrm physical locati
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Page 10-714 Duplication Interface (TN772) circuit pack in carrier (A) monitors the EXT-DEV alarm leads, and provides the status to the Maintenance processor (TN786B or TN790) in the active SPE. In the EPN the Maintenance Board (TN775) monitors the EXT-DEV alarm leads.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Page 10-715 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Table 10-203. Error Code 2000 Page 10-716 TEST #120 External Device Alarm Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1 minute intervals a maximum of 5 time. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) Table 10-203. Error Code ANY Page 10-717 TEST #120 External Device Alarm Test — Continued Test Result FAIL Description/ Recommendation The External Device Alarm has been activated by the external device. 1. Clear the major alarm on the external device, and rerun the test. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Page 10-718 FL-DATA (Flash Data Consistency) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO FL-DATA MAJOR test card-mem a|b l Flash Data Consistency FL-DATA MINOR test card-mem a|b l Flash Data Consistency FL-DATA WARNING test card-mem a|b l Flash Data Consistency In systems
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-204.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-204. Error Type Page 10-720 Flash Data Consistency Error Log Entries — Continued Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 292, 324, 388, 420, 452 Continued on next page 1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Page 10-721 Notes: a. See “CARD-MEM” for this test description. b. See “12V-PWR” for a description of this test. c. The Flash Data Consistency Test does not run in a Standard system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code 9005 Page 10-722 TEST #421 Flash Data Consistency Check Test — Continued Test Result ABORT Description/Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 35498 ABORT Difficulty was encountered trying to send information between the SPEs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code 4 TEST #421 Flash Data Consistency Check Test — Continued Test Result FAIL Page 10-723 Description/Recommendation The load vintages are different in both SPEs. 1. Determine the desired software release by issuing the list configuration software long command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code 12 TEST #421 Flash Data Consistency Check Test — Continued Test Result FAIL Page 10-724 Description/Recommendation Load vintages and announcements are different in both SPEs. The Active SPE has the most current announcements. 1. Follow the procedures for Error Codes 4 and 8.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code 32 TEST #421 Flash Data Consistency Check Test — Continued Test Result FAIL Page 10-725 Description/Recommendation The update files are different in both SPEs. The update file on the Active SPE is most current. 1. Have INADS issue the copy update-file command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-726 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 41 FAIL The update files, translations, and announcements are different in both SPEs. The Active SPE has the most current update file, translations, and announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-727 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 49 FAIL The update files, translations, and announcements are different in both SPEs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-728 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 65 FAIL The update files and translations are different in both SPEs. The Standby SPE has the most current update file, and the Active SPE has the most current translations.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-729 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 73 FAIL The update files, translations, and announcements are different in both SPEs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-730 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 81 FAIL The update files, translations, and announcements are different in both SPEs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-731 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 128 ABORT The Translation memory card in the Active SPE is missing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-732 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 256 ABORT Translation memory card is missing in the Standby SPE.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures FL-DATA (Flash Data Consistency) Table 10-205. Error Code Page 10-733 TEST #421 Flash Data Consistency Check Test — Continued Test Result Description/Recommendation 384 ABORT The translation memory cards are missing in both SPEs. 388 FAIL The load vintages are different in both SPEs and the translation memory cards are missing in both SPEs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures GPTD-PT [General Purpose Tone Detector Port (CPTR)] Page 10-734 GPTD-PT [General Purpose Tone Detector Port (CPTR)] MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO GPTD-PT MAJOR test port PCSSpp sh General Purpose Tone Detector Port (CPTR) GPTD-PT MINOR test port PCSSpp sh General Purpose Tone Detector Port (CPTR
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures HYB-BD (Hybrid Line Circuit Pack) Page 10-735 HYB-BD (Hybrid Line Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO HYB-BD MIN test board PCSS sh Hybrid Line Circuit Pack HYB-BD WRN test board PCSS sh Hybrid Line Circuit Pack 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-736 HYB-LINE (Hybrid Line) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO HYB-LINE Minor test port PCSSpp l Hybrid Line HYB-LINE Warning test port PCSSpp l Hybrid Line 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-737 HYBRID LINE CIRCUIT PACK (1) PORT VOICE TERMINAL PBX (8) PORT VOICE TERMINAL HYBRID LINE Figure 10-34. Hybrid Station Interactions This section refers only to the HYB-LINE (Hybrid Line) maintenance that is performed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-738 When the status station command has been run, and the status screen appears, the status is reported as either out-of-service or in-service, which mean exactly as stated in the above list, or disconnect, which means the station is in the ready-for-service state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-739 Hardware Error Log Entries and Test to Clear Values Table 10-206.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-740 the switch (in terms of feet of wire from the jack to the switch). If the problem still exists, replace the circuit pack. Once the problem has been resolved, the alarm is retired after a predetermined period of time. b. This is a software audit error that does not indicate any hardware malfunction.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-741 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-207. Error Code Page 10-742 TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-207. Error Code 1003 Page 10-743 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-207. Error Code 1018 Page 10-744 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Test disabled via administration. This only applies to analog stations. The default for this field is ‘y,’ so you may want to determine why it has been turned off for this station. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-207. Error Code Any Page 10-745 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation This test can fail due to on-board or off-board problems. Off-board problems of concern include EXP-INTF faults, TDM-BUS faults, and faults associated with the tone detectors/tone generators.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-746 Hybrid Electronic Power Feed Test (#56) In this test, the software requests that the EPF be turned on for a given port. An attempt is made to turn on the power unit from the station. If no current is being drawn, this probably indicates that the station is not connected.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-208. Error Code Page 10-747 TEST #56 Hybrid Electronic Power Feed Test — Continued Test Result PASS Description/ Recommendation EPF test passed. The message to turn on the power to the station was successfully sent to the port. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-748 Hybrid Circuit and Conference Circuit Test (#57) This test checks the amount of reflection from the Hybrid loop around circuitry and a Conference Test. Please be aware that if no station is connected to the port being tested, the results of the test are not valid.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-749 Table 10-209. TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-750 Table 10-209. TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-751 Table 10-209. TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Error Code 7 Test Result FAIL Description/ Recommendation Conference Test failed. User may be able to use conference circuit without difficulty in some cases. In other extreme cases, conference calling will be totally restricted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-752 Table 10-209. TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Error Code 57 Test Result FAIL Description/ Recommendation Hybrid Circuit Test failed. This could result in noisy or bad connections. 1. This error can be caused by a disconnected terminal.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-753 Table 10-209. TEST #57 Hybrid Circuit and Conference Circuit Test — Continued Error Code Test Result PASS Description/ Recommendation Hybrid Circuit and Conference Circuit Test passed. The hybrid circuitry is transmitting properly. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-754 Table 10-210. TEST #58 Hybrid Line Local Digital Loop Around Test Error Code Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-755 Table 10-210. TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Error Code 2000 Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-756 Table 10-210. TEST #58 Hybrid Line Local Digital Loop Around Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-757 Table 10-211. TEST #59 Hybrid Line Remote Digital Loop Around Test Error Code Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-758 Table 10-211. TEST #59 Hybrid Line Remote Digital Loop Around Test — Continued Error Code 2000 Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Page 10-759 Table 10-211. TEST #59 Hybrid Line Remote Digital Loop Around Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-212. Error Code 1 Page 10-760 TEST #60 Hybrid Line Lamp Updates Test Test Result ABORT Description/ Recommendation A request for a remote station lamp update aborted even though all internal resources were correctly allocated. 1. Look in the error log for error type 18 (port busied out) for this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-212. Error Code 1000 Page 10-761 TEST #60 Hybrid Line Lamp Updates Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-212. Error Code 0 Page 10-762 TEST #60 Hybrid Line Lamp Updates Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-213. Error Code Page 10-763 TEST #61 Hybrid Line Audits Test Test Result Description/ Recommendation ABORT Internal System Error 1 ABORT The test was aborted due to an internal system error during the switchhook audit. 2 ABORT Internal System Error occurred during bad scan inquiry audit. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-213. Error Code 1000 Page 10-764 TEST #61 Hybrid Line Audits Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. Use the display port PCSSpp to determine the station extension number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-213. Error Code Page 10-765 TEST #61 Hybrid Line Audits Test — Continued Test Result FAIL Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem. PASS Hybrid Line Audits Test passed. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-214. Error Code 3 Page 10-766 TEST #62 Hybrid Line Ringer Update Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures HYB-LINE (Hybrid Line) Table 10-214. Error Code 0 Page 10-767 TEST #62 Hybrid Line Ringer Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures INADS (INADS Link) Page 10-768 INADS (INADS Link) 10 MO Name (in Alarm Log) INADS Alarm Level none Initial Command to Run test inads-link Full Name of MO INADS Link The INADS Link MO represents the software and communications link required by the switch to make a call to the Initialization and Administration System (INADS).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures INADS (INADS Link) Page 10-769 two minutes (the test still runs even if Alarm Origination is disabled). The two-minute delay allows a remote INADS technician time enough to hang up the call and thus free up the INADS line so that the switch can call INADS back. As error conditions are encountered, errors are logged against INADS.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures INADS (INADS Link) Table 10-215. Error Code 3 INADS Link Error Log Entries Test — Continued Test Result 0 Page 10-770 Description/ Recommendation The INADS connection is currently in use. 1. Wait 10 minutes and retry this command. 4 0 INADS did not answer the alarm origination call. 1. Verify INADS is up and running. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures INADS (INADS Link) Table 10-215. Error Code 10 INADS Link Error Log Entries Test — Continued Test Result 0 Page 10-771 Description/ Recommendation There is already a test inads-link command in progress. 1. Wait 10 minutes for the present command to finish. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-772 ISDN-LNK (ISDN-PRI Signaling Link Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ISDN-LNK2 MINOR test port PCSSpp l ISDN-PRI Signaling Link Port ISDN-LNK WARNING test port PCSSpp sh ISDN-PRI Signaling Link Port 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-773 In a 32 channel system, the DS1/UDS1 ISDN Trunk or PRI endpoint port (B-channels) may use any of the ports 1-15 or 17-31, but the ISDN-PRI Signaling Link Port must be the 16th port. In certain configurations (NFAS), the 16th port may be used as a B-channel.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-774 SIGNALING ISDN-LNK (PORT 24) VOICE OR DATA ISDN-TRK TDM PI PROCESSOR CIRCUIT (TN773/TN786) PACK BUS (PORT 23) DS1/UDS1 INTERFACE CIRCUIT PACK (TN765) VOICE OR DATA ISDN-TRK (PORT 2) VOICE OR DATA ISDN-TRK (PORT 1) PI-LINK Figure 10-36.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Page 10-775 Error Log Entries and Test to Clear Values Table 10-216.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) 1. Page 10-776 D = Destructive; ND = Nondestructive NPE Crosstalk Test (#6) The NPE Crosstalk Test verifies that this port’s NPE channel talks on the selected time slot and never crosses over to time slots reserved for other connections.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Table 10-217. Error Code 1003 Page 10-777 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-LNK (ISDN-PRI Signaling Link Port) Table 10-218. Error Code Page 10-778 TEST #643 Signaling Link Board Check Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1700 ABORT Rollabout video abort.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-779 ISDN-PLK (ISDN-PRI Signaling Link Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ISDN-PLK2 MINOR test port PCSSpp l ISDN-PRI Signaling Link Port ISDN-PLK WARNING test port PCSSpp sh ISDN-PRI Signaling Link Port 1. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-780 (31 DS0 channels + 1 framing channel on a 2.048 Mbps link) are only supported on TN464 series circuit packs. A description of these circuit packs appears in DS1-BD or UDS1-BD maintenance documentation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-781 Packet Bus (Port 0) Processor (TN786) Packet Control Circuit Pack (TN778) D-Channel UDS1 Interface Circuit Pack (TN464*) B-Channels Framing Voice or Data (Port 1) ISDN-TRK (B-Channel) Voice or Data (Port 15) ISDN-TRK (B-Channel) Primary Signaling Link (Port 16) ISDN-LNK (D-Channel) Voic
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-782 Pa cke t B us Processor (TN 786 ) Packet C on trol C ircu it Pack (TN 77 8) D -C h an nel UDS1 Interface C ircuit Pack (T N 46 4*) B -C h ann els Voice or D a ta (Port 1) IS D N -T R K (B-C ha nne l) Vo ice or D ata (Po rt 2 ) IS D N -T R K (B-C ha nne l) Vo ice or D ata (Po rt 2 3) IS D
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-783 Error Log Entries and Test to Clear Values Table 10-219.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-784 d. The UDS1 Interface circuit pack is out-of-service. Look for and resolve UDS1-BD errors in the Hardware Error Log. e.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) 1. Page 10-785 D = Destructive; ND = Nondestructive Signaling Link Board Check (#643) This test checks the state of the UDS1 Interface circuit pack (TN464C or later) transporting the ISDN-PRI Signaling Link. Table 10-220.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Page 10-786 Packet Control Circuit Pack (TN778) Processor (TN786) UDS1 Interface Circuit Pack (TN464*) To far end switch hardware Packet Bus *TN464 C or later Figure 10-39. Table 10-221.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-PLK (ISDN-PRI Signaling Link Port) Table 10-221. Error Code 1144 Page 10-787 TEST #939 Signaling Port Packet Bus Loopback — Continued Test Result ABORT Description/ Recommendation The Packet Bus in the PPN is out of service. 1. Follow the repair procedures for the Packet Bus. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-788 ISDN-SGR (ISDN-PRI Signaling Group) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO ISDN-SGR MINOR test sig-group ISDN-PRI Signaling Group ISDN-SGR WARNING test sig-group ISDN-PRI Signaling Group 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-789 In an FAS Signaling Group, the 24th port of the DS1 Interface circuit pack (for 24 channel interfaces) or the 16th port of the DS1 Interface circuit pack (for 32 channel interfaces) is always the D-channel that carries signaling information for the other ports (B-channels) on the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-790 PI VOICE OR CIRCUIT PACK DATA (TN765) (PORT 1) ISDN-TRK D-CHANNEL "DEFINITY" DS1/UDS1 P COMMUNICATIONS INTERFACE O SYSTEM R GENERIC 1 T CIRCUIT TDM BUS PACK VOICE OR DATA (PORT 23) ISDN-TRK PRIMARY SIGNALING LINK ISDN-LNK (PORT 24) LOGICAL CONNECTION PHYSICAL CONNECTION Figure 10-4
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-791 (PORT 0) VOICE OR DATA (PORT 1) PI CIRCUIT PACK (TN765) "DEFINITY" COMMUNICATIONS SYSTEM GENERIC 1 ISDN-TRK • • • D-CHANNEL P O R T FRAMING TDM BUS UDS1* INTERFACE CIRCUIT PACK VOICE OR DATA ISDN-TRK (PORT 15) PRIMARY SIGNALING LINK (PORT 16) VOICE OR DATA ISDN-LNK ISDN-TRK (PORT 17) • • •
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-792 VOICE OR DATA ISDN-TRK (PORT 1) DS1/UDS1 INTERFACE PI CIRCUIT CIRCUIT PACK PACK VOICE OR DATA (PORT 23) ISDN-TRK (TN765) PRIMARY D-CHANNEL "DEFINITY" COMMUNICATIONS SIGNALING LINK P SYSTEM R GENERIC 1 T ISDN-LNK (PORT 24) O TDM BUS VOICE OR DATA ISDN-TRK (PORT 1) DS1/UDS1 INTERFA
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-793 (PORT 0) VOICE OR DATA (PORT 1) FRAMING ISDN-TRK • • • UDS1 INTERFACE CIRCUIT PACK VOICE OR DATA (PORT 15) PRIMARY SIGNALING LINK (PORT 16) PI CIRCUIT PACK (TN765) "DEFINITY" COMMUNICATIONS SYSTEM GENERIC 1 VOICE OR DATA (PORT 17) VOICE OR DATA (PORT 31) TDM BUS (PORT 0) VOICE OR DATA (PORT 1) UD
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-794 VOICE OR DATA ISDN-TRK (PORT 1) DS1/UDS1 INTERFACE PI CIRCUIT CIRCUIT PACK PACK VOICE OR DATA (PORT 23) ISDN-TRK (TN765) PRIMARY PORT "DEFINITY" D-CHANNEL SIGNALING TDM BUS (PORT 24) LINK 1 COMMUNICATIONS ISDN-LNK SYSTEM GENERIC 1 PORT D-CHANNEL 2 VOICE OR DATA ISDN-TRK (PORT 1
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-795 (PORT 0) VOICE OR DATA (PORT 1) FRAMING ISDN-TRK • • • UDS1 VOICE OR DATA INTERFACE ISDN-TRK (PORT 15) CIRCUIT PACK PRIMARY SIGNALING LINK ISDN-LNK (PORT 16) PI CIRCUIT PACK (TN765) "DEFINITY" COMMUNICATIONS SYSTEM GENERIC 1 VOICE OR DATA (PORT 17) ISDN-TRK VOICE OR DATA (PORT 31) ISDN-TRK • • •
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-796 Packet B us P roce sso r (T N78 6) Packet Co ntro l C ircuit Pack (TN7 78 ) D-Ch an ne l UD S 1 Inte rfa ce Circu it Pa ck (T N46 4*) B -Cha nn els Vo ice or D ata (Por t 1 ) IS D N-TRK (B -Cha nn el) Vo ice o r Da ta (Po rt 2) IS D N-TRK (B -Cha nn el) Vo ice o r Da ta (Po rt 2 3) IS D N-TRK
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-797 Pa cke t B u s (Po r t 0 ) P ro ce ss or (TN 7 8 6 ) Pa cke t C o n tro l C ircu it Pa ck (TN 77 8 ) D -C h an n e l UDS1 Inte rfa ce C ircu it Pa ck (T N 4 6 4*) B -C h a n n els Vo ice o r D a ta (Po r t 1 ) IS D N -T R K (B -C ha n n e l) Vo ice o r D a ta (Por t 1 5 ) IS D N -T R K (B -C ha
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-798 P a cke t B us D -C h a n n e l P ro c e s s o r (T N 7 8 6 ) UDS1 In te r fa c e C ir c u it P a ck (T N 4 6 4*) P a ck et C o n tro l C ir c u it P a ck (T N 7 7 8 ) B -C h a n n e ls V o ic e o r D a ta (Po r t 1 ) IS D N -T R K ( B - C h a n n e l) V o ic e o r D a ta (P o r t 2) IS D N -T R
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-799 Pa cket B u s (P o rt 0 ) F r a m in g V o ic e o r D a ta (P o rt 1 ) IS D N -T R K ( B - C h a n n e l) V o ic e o r D a ta IS D N -T R K ( B - C h a n n e l) D -C h a n n e l P ro c e s s o r (T N 7 8 6 ) U DS1 I n te r fa c e C ir c u i t Pa ck (T N 4 6 4 *) P acke t C o n tro l C ir c u it
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-800 Packet Bus D-Channel Processor (TN786) UDS1 Interface Circuit Pack (TN464*) Packet Control Circuit Pack (TN778) B-Channels Voice or Data (Port 1) ISDN-TRK (B-Channel) Voice or Data (Port 2) ISDN-TRK (B-Channel) Voice or Data (Port 23) ISDN-TRK (B-Channel) Primary Signaling Link (Port 24) ISD
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-801 Packet B us (P o r t 0 ) F ra m in g Vo ic e o r D a t a (Po r t 1 ) IS D N -T R K ( B -C h a n n e l) V o ic e o r D a t a IS D N -T R K ( B -C h a n n e l) D -C h a n n e l P ro ce ss o r (T N 7 8 6 ) UDS1 I n t e r fa c e C irc u it Pack (T N 4 6 4 *) Pa c ke t C o n tro l C ir c u it Pack (
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-802 Error Log Entries and Test to Clear Values Table 10-222.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-803 If no other symptoms are not present, no action is required. If Layer 3 communication is down, there should be indications in the form of alarms and errors for link components. Check out other errors against ISDN-SGR, ISDN-TRK, and other hardware components on the link.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-804 g. A SERV or SERV ACK ISDN D-channel message has been received by a non-US-type interface (country option other than 1 on the DS1 administration form). However, these messages are used only for duplex NFAS signaling which is supported only by country protocol 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-223. Error Code 3846 Page 10-805 Descriptions of Error Codes 3840-3928 — Continued Description Recommendation The far-end switch has indicated that the B-channel (trunk) is not acceptable for use in the call for which it was requested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-223. Error Code 3890 Page 10-806 Descriptions of Error Codes 3840-3928 — Continued Description Recommendation A request to use a network service (e.g., SDN) has been denied.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-223. Error Code Page 10-807 Descriptions of Error Codes 3840-3928 — Continued Description Recommendation 3905 Protocol detail; may offer a clue if customer is having ISDN calls denied with an unexpected intercept tone.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-808 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Primary Signaling Link Hardware Check, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-809 PI DS1/UDS1 INTERFACE CIRCUIT PACK TDM CIRCUIT BUS PACK TO FAR-END SWITCH HARDWARE (TN765) Figure 10-52.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-224. Error Code 1700 Page 10-810 TEST #636 Primary Signaling Link Hardware Check — Continued Test Result ABORT Description/ Recommendation Rollabout video abort. The PRI terminal adapter associated with this D-channel port is detached from the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-811 NOTE: The service state can be displayed by using the status trunk or status pri-endpoint command. As is the case with Test #256 for an ISDN trunk, a PASS only indicates that a message was composed and sent to the far-end switch or terminal adapter.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-812 Packet C o n tro l C ir c u it Pack (T N 7 7 8 ) P ro c e s s o r (T N 7 8 6 ) U D S 1 I n t e r fa c e C ir c u it Pack (T N 4 6 4 *) T o fa r e n d s w itc h h a r d w a r e P a cke t B u s * T N 4 6 4 C o r la t e r Figure 10-55. PRI Over PACON Remote Layer 3 Query (Test #637) Table 10-225.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-225. Error Code 1113 Page 10-813 TEST #637 Remote Layer 3 Query — Continued Test Result ABORT Description/Recommendation The Signaling Link is down. Therefore no messages can be sent to the Far-end switch. 1. Examine the results of Tests #636 and #639 and follow recommendations provided there. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-814 PI DS1/UDS1 INTERFACE CIRCUIT PACK TDM CIRCUIT BUS PACK TO FAR-END SWITCH HARDWARE (TN765) Figure 10-56.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-226. Error Code 4 Page 10-815 TEST #639 Secondary Signaling Link Hardware Check — Continued Test Result FAIL Description/ Recommendation There is a problem with the Processor Interface Link. No DS1 ISDN Trunk (B-channel) or Wideband PRI Endpoint calls can be made until the problem is resolved. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Page 10-816 feature. The Layer 2 Query test is provided to detect D-Channel Layer 2 failures and generate an associated Warning alarm independent of the hardware configuration used for the D-channels. Table 10-227.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-SGR (ISDN-PRI Signaling Group) Table 10-227. Error Code 2 Page 10-817 TEST #647 Layer 2 Status Query Test — Continued Test Result FAIL Description/ Recommendation Layer 2 of the secondary signaling channel is down. 1. Examine the results of Secondary Signaling Link Hardware Test (#639) and follow recommendations provided there. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-818 ISDN-TRK (DS1 ISDN Trunk) MO Name (in Alarm Log) Alarm Level ISDN-TRK1 MAJOR ISDN-TRK ISDN-TRK 1. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-819 For interfaces using country protocol 1 on the DS1 Circuit Pack administration form (including US), the signaling protocol used for the maintenance of the B-channel is defined by the AT&T ISDN-PRI Specification.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-820 SIGNALING ISDN-LNK (PORT 24) VOICE OR DATA ISDN-TRK TDM PI PROCESSOR (TN773) CIRCUIT BUS (PORT 23) DS1/UDS1 INTERFACE CIRCUIT PACK PACK (TN765) VOICE OR DATA ISDN-TRK (PORT 2) VOICE OR DATA ISDN-TRK (PORT 1) PI-LINK Figure 10-58.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-821 Packet Bus Packet C ontrol Circuit Pack (TN778) Processor (TN 786) D-C hannel U D S1 Interface C ircuit Pack (TN 464*) B-C hannels Voice or D ata (Por t 1) ISD N-TRK (B-Channel) Voice or Data (Port 2) ISD N-TRK (B-Channel) Voice or Data (Port 23) ISD N-TRK (B-Channel) Prim ary Signaling Link (Port 24)
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) ■ Page 10-822 Out-of-Service/Near-end (OOS/NE) This is the state of the trunk when a hardware failure exists on the link, the NPE Crosstalk Test fails, or when the trunk is busied out by system technician. In this state, the trunk is unusable for incoming or outgoing calls.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-823 be transitioned to maintenance. The far-end has a certain amount of time to respond to the message. The service state will be PMTC until either a response is received or the timer expires.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-824 Out-ofService Near End Craft release of B-channel or clearing of near-end problem with DS1-BD, PI-BD, PI-LINK or port. Administer B-channel as member of a trunk group. Craft busyout of signaling link busyout link LINK-NO or transient state for demand long test of the trunk.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-228. Page 10-825 ISDN-PRI Trunk Service States (Test #161 Loop Around Test) Service State Alarm* Possible Cause Possible Solution Warning Trunk is demand busied out. Enter release trunk grp#/mbr#. Minor NPE Crosstalk Test (#6) failed. Replace DS1/UDS1 circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-826 Error Log Entries and Test to Clear Values Table 10-229.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-827 When running the Short Test Sequence of tests, pay close attention to the results of the Call State Audit Test (#257). b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate associated errors (if any). c.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-828 Aux Data values of concern; any others can be ignored. 10 A call in a stable, talking state was cleared unexpectedly by the far-end with an ISDN RESTART message. This state is called the "active" state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-230.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-231. Error Code 1001 Page 10-830 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-231. Error Code Any Page 10-831 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This will cause noisy and unreliable connections. The ISDN-TRK is moved to out-of-service/near-end state. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-232. Error Code 1020 Page 10-832 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or a more general circuit pack error.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-233. Error Code TEST #36 Audit and Update Test Test Result 1018 Page 10-833 Description/ Recommendation ABORT Internal system error ABORT Maintenance is disabled on this trunk. 1. Enable maintenance by entering ‘‘y’’ in the ‘‘Maintenance Tests?’’ field on page 2 of the change trunk-group form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-234. Error Code 1018 Page 10-834 TEST #255 Signaling Link State Check Test — Continued Test Result ABORT Description/ Recommendation Maintenance is disable on this trunk. 1. Enable maintenance by entering ‘‘y’’ in the ‘‘Maintenance Tests?’’ field on page 2 of the change trunk-group form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-835 attempt to bring the trunk back into the in-service state. A PASS for this test simply means that the message has been successfully sent. Two minutes are allowed for a reply. If no reply is received within that two minute window, the message is sent out once again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-235. Error Code Page 10-836 TEST #256 Service State Audit Test — Continued Test Result PASS Description/ Recommendation Wait 4 minutes and then check the Error Log for any new errors of type 3073. If there are none, then both sides of the ISDN connection agree on the service state; the negotiation succeeded.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-236. Error Code 1113 Page 10-837 TEST #257 Call State Audit Test — Continued Test Result ABORT Description/ Recommendation The signaling link has failed, so the system cannot send any messages on behalf of this trunk. 1. Check the results of Test #255 (Signaling Link State Check).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-838 There are two methods available to place an outgoing ISDN-PRI test call in G3iV1.1-286 and G3iV2-386. In the first method, the test call connection is established over the TDM Bus of the transmit and receive sides of the ISDN-PRI trunk to a data channel.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Page 10-839 Whenever a circuit translates to an ISDN-PRI trunk during a Long Test Sequence, an outgoing test call is invoked. If the B-channel is unrestricted (B8ZS or HDB3) the default duration of the test call is 8.6 seconds. Otherwise, if the B-channel is restricted (ZCS) the default duration of the test call is 9.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-237. Error Code 8 Page 10-840 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation There is a problem with the DS1 interface circuit pack. 1. Refer to DS1-BD (DS1 Interface Circuit Pack). 1004 ABORT B channel in use. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-237. Error Code 1117 Page 10-841 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation ISDN B-channel maintenance message is already outstanding. 1. Wait two minutes. Then try again. 1118 ABORT Far-end of ISDN trunk is not administered. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-237. Error Code 2066 Page 10-842 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Could not establish test call. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2067 ABORT The call has timed out, perhaps because of a lack of system resources. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-237. Error Code 2211 Page 10-843 TEST #258 ISDN TEST Call — Continued Test Result ABORT Description/ Recommendation Internal system error 1. Follow the recommendations for ABORT code 2012. 2212 ABORT Call terminated by unexpected disconnect. 1. Wait 1 minute and then try again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) Table 10-237. Error Code Page 10-844 TEST #258 ISDN TEST Call — Continued Test Result PASS Description/ Recommendation The call worked. A test pattern was sent and received properly; the communications path is OK if the synchronous test call command was issued.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures LOG-SVN (Login Security Violation) Page 10-845 LOG-SVN (Login Security Violation) MO Name As It Appears in Alarm Log LOG-SVN 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures LOG-SVN (Login Security Violation) Page 10-846 c. These errors/alarms are associated with a number of failed attempts to access the system management/maintenance interface using an AT&T services login ID that meet or exceed the customer administered threshold parameters. The associated alarm is immediately raised as a major alarm. d.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures LOG-SVN (Login Security Violation) Page 10-847 innocuous as the failure of AT&T services automatic login software, to something as insidious as a hacker attempting to gain access to the switch system management interface. The login ID associated with that alarm is displayed in the Alt Name field of the alarm report.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures JNL-PRNT (Journal Printer Link) Page 10-848 JNL-PRNT (Journal Printer Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PMS-PRNT/JNL-PRNT MINOR test journal pms-log/wakeup-log Journal Printer Link PMS-PRNT/JNL-PRNT WARNING test journal pms-log/wakeup-log Journal Printer Link NOTE: Since the maintenance strate
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures LGATE-AJ LGATE-AJ See BRI-SET LGATE-BD See BRI-BD LGATE-PT See BRI-PT Page 10-849
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-850 MAINT (EPN Maintenance Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO MAINT MINOR test maintenance sh EPN Maintenance Circuit Pack MAINT MAJOR test maintenance l EPN Maintenance Circuit Pack The EPN Maintenance circuit pack monitors and supports envi
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-851 In Figure 10-62, PROCR means a TN790 for a RISC Processor circuit pack, NETCON is the NEtwork Control circuit pack (TN777B) (the Active NETCON circuit pack in a high or critical reliability system), and MB stands for the EPN Maintenance circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-852 Since the EPN Maintenance circuit pack supports environmental maintenance in the EPN, trouble with the EPN Maintenance circuit pack can cause environmental maintenance to falsely detect problems. These environmental MOs include DC-POWER, EMG-XFER, EXT-DEV, and CUST-ALM.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) EPN Maintenance Circuit Pack Error Log Entries — Continued Table 10-239.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-854 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the Sanity Handshake Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-855 and written to. EPN Maintenance circuit pack maintenance utilizes the DPR on the Network Control circuit pack for placing messages that eventually get passed along to the Expansion Interface circuit pack in the EPN cabinet and subsequently to the EPN Maintenance circuit pack in the EPN cabinet.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-241. Error Code Page 10-856 TEST #106 Sanity Handshake Test Test Result Description/Recommendation ABORT Internal system error 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to cabinet query was not received within the allowable time period.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-241. Error Code Page 10-857 TEST #106 Sanity Handshake Test — Continued Test Result FAIL (cont’d.) Description/Recommendation 2. If the -5 volt unit is good and this test continuously fails, background maintenance automatically escalates to an EPN Maintenance circuit pack Reset (Test #306).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-858 on the terminal while the test is running is lost. Figure 10-63 shows the three serial interfaces on the EPN Maintenance circuit pack and is meant to clarify that only the one dealing with the EPN terminal is being tested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-242. Error Code Page 10-859 TEST #228 MGR I Channel Local Loop Around Test — Continued Test Result FAIL Description/Recommendation Test failed which means the EPN Manager I (G1) or G3MT terminal is not usable. 1. Run the test three more times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-860 ACTIVE LINK M G EXPANSION INTERFACE R CIRCUIT PACK SERIAL INTERFACES 1 STANDBY LINK MGR 1 SERIAL INTERFACE EPN MAINTENANCE CIRCUIT PACK Figure 10-64. Table 10-243.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-243. Error Code Page 10-861 TEST #229 Serial Channel Local Loop Around Test — Continued Test Result FAIL Description/Recommendation The on-board circuitry associated with the Standby serial link is defective.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-862 processor prior to any register access. There are two parts to the test. Part 1 involves navigating the Sanity Maze to toggle an unused lead. Part 2 attempts to toggle an unused lead without first navigating the Sanity Maze. The Sanity Maze test passes if Part 1 is successful and Part 2 fails.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-245. Error Code 1000 Page 10-863 TEST #306 EPN Maintenance CP Reset Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1018 ABORT Test disabled via software patch.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-245. Error Code Page 10-864 TEST #306 EPN Maintenance CP Reset Test — Continued Test Result FAIL Description/Recommendation Expansion Interface circuit pack could not reset the EPN Maintenance circuit pack. For duplicated Expansion Links in the EPN: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-245. Error Code 2005 Page 10-865 TEST #306 EPN Maintenance CP Reset Test — Continued Test Result FAIL Description/Recommendation EPN Maintenance Circuit Pack Reset passed, but the EPN Maintenance circuit pack did not respond to subsequent handshake message. Retry this command three more times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Page 10-866 NOTE: The status of the link is changed to "down" when the Standby Expansion Interface circuit pack begins initialization tests (for example, after being reseated). The link status is then updated at the conclusion of these tests. Table 10-246.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MAINT (EPN Maintenance Circuit Pack) Table 10-246. Error Code Page 10-867 TEST #337 EPN Maintenance Circuit Pack Serial Link Test — Continued Test Result FAIL Description/Recommendation The Serial Link between the current Standby Expansion Interface circuit pack and the EPN Maintenance circuit pack is defective.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-868 MEM-BD (Memory) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO MEM-BD MAJOR test memory l c Memory MEM-BD (a) WARNING test memory sh c Memory MEMORY (b) MAJOR test memory a/b sh c Memory NOTE: For memory problems on systems with a TN790 RISC processor circuit pack, see “PR-MEM.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-869 Error Log Entries and Test to Clear Values Table 10-247.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-870 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate errors in the order in which they are presented in Table 10-248. By clearing error codes associated with the Read All Memory Test, for example, you may also clear errors generated from other tests in the testing sequence. Table 10-248.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEM-BD (Memory) Page 10-871 c. This test is run only on the Standby SPE in a High or Critical Reliability system. On other systems or on the Active SPE, the test is run only via a reset system 4 command or a reset system 5 command. Read All Memory Test (#85) This test is a nondestructive test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEM-BD (Memory) Table 10-250. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-872 TEST #86 Text Checksum Test Test Result Description/Recommendation ABORT Refer to “STBY-SPE” for a description of these error codes. FAIL The system may or may not continue to operate correctly.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEM-BD (Memory) Table 10-251. Error Code 1000 Page 10-873 TEST #332 Memory Functional Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. 1. Repeat the command at 1-minute intervals a maximum of three times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MEMORY Page 10-874 MEMORY MO Name (in Alarm Log) MEMORY Alarm Level MAJOR Initial Command to Run test memory a/b l c Full Name of MO memory Refer to MEM-BD (Memory Circuit Pack) for circuit pack level errors.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MET-BD (MET Line Circuit Pack) Page 10-875 MET-BD (MET Line Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO MET-BD MIN test board PCSS sh MET Line Circuit Pack MET-BD WRN test board PCSS sh MET Line Circuit Pack 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-876 MET-LINE (MET Line) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO MET-LINE MINOR test port PCSSpp l MET Line MET-LINE WARNING test port PCSSpp sh MET Line 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-877 MET LINE CIRCUIT PACK (1) PORT MET LINE VOICE TERMINAL PBX (4) PORT MET LINE VOICE TERMINAL MET LINE Figure 10-65. MET Line Interactions A change in the use of the Recall button on the MET set needs to be noted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) ■ Page 10-878 In Service—Once the system receives a message from the voice terminal communicating that it is present, the station is put into the in-service state. The terminal can also be forced into the in-service state if it goes off-hook while it is in the ready-for-service state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-879 Notes: a. Indicates a defective data link. An off-board problem detected by port circuit. Make sure the MET set is connected, and that the EPF test passes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-880 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-881 Table 10-252. Error Code TEST #6 NPE Crosstalk Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-882 Table 10-252. Error Code 1002 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-883 Table 10-252. Error Code 1004 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-884 Table 10-252. Error Code 2020 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or a more general circuit pack error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-885 Table 10-252. Error Code 0 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-886 Table 10-253. Error Code TEST #35 Port Diagnostic Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-887 Table 10-253. Error Code 1004 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-888 Table 10-253. Error Code 2100 TEST #35 Port Diagnostic Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-889 MET Electronic Power Feed (#56) In this test, the software requests that the EPF be turned on for a given port. An attempt is made to turn on the power unit to the station. If no current is being drawn, this probably indicates that the station is not connected.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-890 Table 10-254. Error Code TEST #56 MET Electronic Power Feed Test — Continued Test Result FAIL Description/ Recommendation The test failed with an internal error while it was attempting to turn on the EPF. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-891 Table 10-254. Error Code 0 TEST #56 MET Electronic Power Feed Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-892 Table 10-255. Error Code TEST #57 MET Circuit and Conference Circuit Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-893 Table 10-255. TEST #57 MET Circuit and Conference Circuit Test — Continued Error Test Code Result Description/ Recommendation 1002 ABORT The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM-BUS errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-894 Table 10-255. TEST #57 MET Circuit and Conference Circuit Test — Continued Error Test Code Result Description/ Recommendation 1004 ABORT The port was seized by a valid call during the test. The test has been aborted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-895 Table 10-255. TEST #57 MET Circuit and Conference Circuit Test — Continued Error Test Code Result Description/ Recommendation 7 FAIL The conference circuit test failed. The conference circuit test is performed only if the hybrid test passes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-896 Table 10-255. TEST #57 MET Circuit and Conference Circuit Test — Continued Error Test Code Result Description/ Recommendation 57 FAIL Hybrid Circuit Test failed. This could result in noisy or bad connections. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-897 Table 10-255. TEST #57 MET Circuit and Conference Circuit Test — Continued Error Test Code Result Description/ Recommendation 0 NO BOARD The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-898 Table 10-256. Error Code 1 TEST #60 MET Line Station Lamp Updates Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-899 Table 10-256. Error Code 1000 TEST #60 MET Line Station Lamp Updates Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-900 Table 10-256. Error Code 0 TEST #60 MET Line Station Lamp Updates Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-901 Table 10-257. Error Code 1 TEST #61 MET Line Station Audits Test Test Result Description/ Recommendation ABORT Internal System Error. ABORT The test was aborted due to an internal system error during the switchhook audit. 2 The test was aborted due to an internal system error during the bad scan inquiry.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-902 Table 10-257. Error Code 1004 TEST #61 MET Line Station Audits Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-903 Table 10-257. Error Code TEST #61 MET Line Station Audits Test — Continued Test Result PASS Description/ Recommendation Hybrid Line Station Audits passed. 1. Although this test always returns a PASS result, it may enter Error Types 257 or 513 into the Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-904 Table 10-258. Error Code 3 TEST #62 MET Line Ringer Update Test Test Result ABORT Description/ Recommendation This port may have been busied out by system technician. 1. Look in the Error Log for Error Type 18 (port busied out) for this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MET-LINE (MET Line) Page 10-905 Table 10-258. Error Code TEST #62 MET Line Ringer Update Test — Continued Test Result PASS Description/ Recommendation Hybrid Station Ringer Update passed. 1. If complaints still exist, investigate using other circuit pack tests, and by examining the terminal, wiring, and connections.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MIS (Management Information System) Page 10-906 MIS (Management Information System) MO Name (In Alarm Log MIS Alarm Level WRN Initial Command to Run release mis Full Name of MO Management Information System The Management Information System (MIS)/Call Management System (CMS) MO is used only for administering MIS translations, such as trunks and s
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MODEM-BD (Modem Pool Circuit Pack) Page 10-907 MODEM-BD (Modem Pool Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO MODEM-BD MIN test board PCSS sh Modem Pool Circuit Pack MODEM-BD WRN test board PCSS sh Modem Pool Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-908 MODEM-PT (Modem Pool Port) MO Name As It Appears in Alarm Log MODEM-PT 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-909 PBX digital network: an analog port and a digital port. The analog port is connected through the PBX network to the analog line or trunk port containing the analog modem signals. The digital port connects through the PBX network to the digital line or trunk port in the call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-910 Terminal Data Module DCP Digital Line (TN754) Pooled Modem Conversion Resource DCP Digital Line Port Analog Line Port DCP PBX Digital Network PCM (TN758) TIP/Ring Telephone Network Analog Central Office Trunk (TN747B) PCM Analog Modem Host Computer Figure 10-66.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-911 different. It has the advantage of supporting any speed the external modem can support. The integrated Pooled Modem circuit pack can only support 300 or 1200 baud transmission rates.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-912 Maintenance documentation when interpreting the results of the execution of the test modem-pool # command on Combined Modem Pools.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-913 Hardware Error Log Entries and Test to Clear Values Modem Pool Port Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test port PCSSpp sh r 1 18 0 busyout PCSS WARNING OFF release port PCSSpp 130 (a) None WARNING ON test port
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-914 descriptions for those maintenance objects (MOs) should be consulted when repairing Combined Modem Pool arrangements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-260. Error Code 1001 Page 10-915 TEST #96 Modem Pool NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the command at one minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-260. Error Code 1020 Page 10-916 TEST #96 Modem Pool NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to a previously existing error on the specific port or because of a more general circuit pack error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-260. Error Code 6000 Page 10-917 TEST #96 Modem Pool NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources needed to complete the test could not be allocated for the digital section of the Modem Pool conversion resource.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-260. Error Code NONE Page 10-918 TEST #96 Modem Pool NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The test failed. This error is internal to the Pooled Modem circuit pack and does not involve external equipment or interfaces. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-261. Error Code Page 10-919 TEST #97 Modem Pool Conference Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1000 ABORT System resources required to run this test are not available. The port may be in use on a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-261. Error Code 1020 Page 10-920 TEST #97 Modem Pool Conference Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to a previously existing error on the specific port or because of a more general circuit pack error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-261. Error Code 4000 Page 10-921 TEST #97 Modem Pool Conference Test — Continued Test Result ABORT Description/ Recommendation System resources needed to complete the test could not be allocated. Ordinarily, this means the conversion resource or other hardware used during the test was in use. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-261. Error Code NONE Page 10-922 TEST #97 Modem Pool Conference Test — Continued Test Result FAIL Description/ Recommendation The test failed. This error is internal to the Pooled Modem circuit pack and does not involve external equipment or interfaces. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-923 TN758 Pooled Modem Circuit Pack TS-A Data Channel TS-B Network Control (TN727) Digital Portion Analog Portion TS-C Modem Pool Conversion Resource (One of Two) TS = Time Slot Figure 10-68.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-924 Table 10-262. TEST #98 Modem Pool Conversion Resource Loop Around Test Error Code Test Result NONE ABORT Description/ Recommendation Internal System Error. 1. Wait one-minute and try the test again. 2. If the error occurs again, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-925 Table 10-262. TEST #98 Modem Pool Conversion Resource Loop Around Test — Continued Error Code 5001 Test Result ABORT Description/ Recommendation A Network Control Channel could not be allocated for this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-926 Table 10-262. TEST #98 Modem Pool Conversion Resource Loop Around Test — Continued Error Code 5006 Test Result FIL Description/ Recommendation The Modem Pool Port did not respond to the "maintenance activate" message.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Page 10-927 Table 10-262.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MODEM-PT (Modem Pool Port) Table 10-263. Page 10-928 TEST #99 Modem Pool Audit Test Error Code Test Result NONE ABORT Description/ Recommendation The system was not able to allocate all the necessary resources to execute this test. An ABORT simply indicates that the conversion resource was in use when the audit was performed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-929 MMI-BD MO Name (in Alarm Log) MMI-BD MMI-BD MMI-BD 1. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MMI-BD Page 10-930 Figure 10-69.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-931 Error Log Entries and Test to Clear Values Table 10-264.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MMI-BD Page 10-932 d. Indicates transient communication problems between the switch and this circuit pack. Execute the test board PCSS command and refer to the repair procedures for the Control Channel Looparound Test (#52) in the XXX-BD section. e. The circuit pack detected an Angel on-board hardware failure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-933 Table 10-265.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-934 Table 10-266. Error Code 1003 TEST #6 TSI Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate a tone detector for the test. The system is oversized for the number of tone detectors present, or some tone detectors are out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-935 Table 10-267. Error Code TEST #1108 TSI Looparound Test Test Result ABORT Description/Recommendation Internal system error. This is an abnormal abort. 1. Retry the command at 1-minute intervals a maximum of 5 times. 1002 ABORT The system could not allocate time slots for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-936 To support applications involving multiple MMI circuit packs, the appropriate MMI circuit packs must be synchronized with one another. One such circuit pack is designated as the master sync source, which provides the synchronization signal onto the TDM bus. The other MMI circuit packs in the system listen to this signal.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-BD Page 10-937 Table 10-268. Error Code TEST #1122/1123 MMI Synchronization Status Test — Continued Test Result FAIL Description/Recommendation The MMI circuit pack is out of MMI synchronization. Run the long option of the test board command. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) Page 10-938 MMI-LEV (Multimedia Interface Resource Level) MO Name (in Alarm Log) MMI-LEV Alarm Level MAJOR Initial Command to Run See ‘‘Resolving MMI-LEV Errors/Alarms’’ (below) Full Name of MO MMI-LEV The Multimedia Interface Resource Level MO monitors MMI efficiency by tracking the number of MMI po
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) Page 10-939 administration.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) Page 10-940 restore the number of MMI ports available for service to be equal to or more than the calculated port capacity. See the ‘‘Resolving MMI-LEV Errors/Alarms’’ section above for details. 3. If the error contines to alarm, escalate the problem.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MMI-PT Page 10-941 MMI-PT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO MMI-PT MAJOR test port PCSSpp l r# Multimedia Interface Port MMI-PT MINOR test port PCSSpp l r# Multimedia Interface Port MMI-PT WARNING test port PCSSpp l r# Multimedia Interface Port 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures MMI-PT Page 10-942 Figure 10-70.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-PT Page 10-943 Error Log Entries and Test to Clear Values Table 10-270.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-PT Page 10-944 Run the Long Test Sequence for this MMI resource, and if any of the tests fail, follow the repair procedures for that test. If all tests pass, the cause of the problem might be with the VC pack. See the “VC-DSPPT” repair procedures. g. These errors are not related to VSP-MCU.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-PT Page 10-945 Table 10-271. Error Code 1000 TEST #1111 Resource Looparound Test Test Result ABORT Description/Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-PT Page 10-946 Table 10-271. Error Code 0, 1, 2 TEST #1111 Resource Looparound Test — Continued Test Result FAIL Description/Recommendation This resource cannot guarantee data integrity and is out-of-service. The following error codes indicate failure of a particular media loop: 0 = video 1 = audio 2 = low-speed data 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-SYNC Page 10-947 MMI-SYNC MO Name (in Alarm Log) MMI-SYNC 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures MMI-SYNC Page 10-948 A synchronization switch takes place if half or more of the MMI circuit packs in a PN report a loss of synchronization. For example, a PN with two MMIs reporting a loss of sync source switches immediately, three and four MMIs switch if two report the loss, and so forth.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-949 M/T-ANL (Maintenance/Test Analog Port) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO M/T-ANL Minor test port PCSSpp l Maintenance/Test Analog Port M/T-ANL Warning release port PCSSpp Maintenance/Test Analog Port 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-950 PBX originating the test call PBX terminating the test call TN771 TN771 Originating Test Line (OTL) Terminating Test Line (TTL) Tie Trunk Facilities TDM Bus Tie Trunk Circuit Pack Figure 10-71.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-951 Hardware Error Log Entries and Test to Clear Values M/T-ANL Error Log Entries Error Type 01 Associated Test Alarm Level On/Off Board Test to Clear Value 0 Any Any Any test port PCSSpp 1 (b) 41018 none MINOR ON test port PCSSpp l r 3 18 0 busyout port PCSSpp WARNING OFF release po
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-952 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-953 NPE Crosstalk Test (#9) The NPE Crosstalk Test verifies that this port’s NPE channel talks on the selected time slot and never crosses over to time slots reserved for other connections. One or more Network Processing Elements (NPE) reside on each circuit pack with a TDM Bus interface.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-273. Error Code 1003 Page 10-954 TEST #9 NPE Cross Talk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some tone detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-273. Error Code Any Page 10-955 TEST #9 NPE Cross Talk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This will cause noisy and unreliable connections. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-956 Analog Port Digital Loop Around Test (#13) This test is a modification of the Voice and Control Channel Local Loop Test used by Digital Station (DIG-LINE) maintenance.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-274. Error Code 1002 Page 10-957 TEST #13 Analog Port Digital Loop Around Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Table 10-274. Error Code 2000 Page 10-958 TEST #13 Analog Port Digital Loop Around Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1. Retry the command at 1 minute intervals a maximum of 3 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-959 Clear Error Counters (#270) The ports on the Maintenance/Test circuit pack continually run self-tests, whenever the port is idle.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-960 Hook State Inquiry (#566) This test ensures that the Maintenance/Test Analog Port maintenance software and call processing agree on the on-/off-hook status of the Maintenance/Test Analog Port. Table 10-276.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) Page 10-961 Analog Port Sanity Test (#963) This test verifies that the port circuitry involved in the analog trunk testing on the Maintenance/Test Analog Port is functioning properly. This test will abort if an ATMS Test Call is in progress on the Maintenance/Test Analog Port when the test is requested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-BD (Maintenance/Test Circuit Pack) Page 10-962 M/T-BD (Maintenance/Test Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO M/T-BD MIN test board PCSS l Maintenance Test Circuit Pack M/T-BD WRN release board PCSS Maintenance/Test Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-963 M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-964 PI CIRCUIT PACK SPE (TN765) D-CHANNEL TDM BUS DIGITAL DS-1 PORT INTERFACE CIRCUIT MAINT/TEST PACK CIRCUIT PACK (TN767) TN771B/C ISDN-PRI B-CHANNEL FACILITY FAR END Figure 10-72.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-966 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-278. Error Code 1000 Page 10-967 TEST #9 NPE Cross Talk Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid ISDN-PRI test call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-278. Error Code 1003 Page 10-968 TEST #9 NPE Cross Talk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-278. Error Code Any Page 10-969 TEST #9 NPE Cross Talk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-279. Error Code Page 10-970 TEST #13 Digital Port Loop Around Test Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-279. Error Code 1003 Page 10-971 TEST #13 Digital Port Loop Around Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-279. Error Code 7 Page 10-972 TEST #13 Digital Port Loop Around Test — Continued Test Result FAIL Description/ Recommendation Conference test failed on the primary information channel. In most cases, the user may not notice a disruption in service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Page 10-973 port/circuit pack from flooding the SPE with a string of messages). This test is used to clear the counter, so that if the port continues to fail during or after SPE-demanded testing, the Angel sends a message to indicate that fact.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-281. Error Code 1000 Page 10-974 TEST #161 Loop Around Test Test Result ABORT Description/ Recommendation One of the Maintenance/Test Digital Ports is busy with background maintenance. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-281. Error Code 1019 Page 10-975 TEST #161 Loop Around Test — Continued Test Result ABORT Description/ Recommendation An ISDN Test Call is in progress using this Maintenance/Test circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-281. Error Code Page 10-976 TEST #161 Loop Around Test — Continued Test Result Description/ Recommendation 50 FAIL The switch was unable to communicate with the port circuitry used for digital trunk testing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-DIG (Maintenance/Test Digital Port) [G3iV1-1.286, G3iV2-386] Table 10-282. Error Code 1 Page 10-977 TEST #161 Loop Around Test Test Result ABORT Description/ Recommendation Switch hook audit timed out. No response was received from the circuit pack for information about the switch hook state. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-978 M/T-PKT (Maintenance/Test Packet Bus Port) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO M/T-PKT Minor test port PCSSpp l Maintenance/Test Packet Bus Port M/T-PKT Warning release port PCSSpp Maintenance/Test Packet Bus Port 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-979 Hardware Error Log Entries and Test to Clear Values M/T-PKT Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test port PCSSpp 1 (a) 41018 none MINOR ON test port PCSSpp l r 3 18 (b) 0 busyout port PCSSpp WARNI
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) ■ Enter the reset board PCSS command. ■ Enter the release board PCSS command. Page 10-980 2. Wait 15 minutes. 3. If the error recurs, replace the Maintenance/Test circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-981 Order of Investigation Short Test Sequence Long Test Sequence D/ND1 X X ND X ND Packet Bus Port Health Inquiry Test (#567) Clear Error Counters (#270) 1. D = Destructive; ND = Nondestructive Clear Error Counters (#270) This test is not an actual test in the strict sense of the word.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) Page 10-982 Packet Bus Port Health Inquiry Test (#567) This test verifies that the Packet Bus fault detection maintenance function of the Maintenance/Test Packet Bus Port is functioning properly. This is done by having the Maintenance/Test Packet Bus Port perform a self-test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-983 OPS-LINE (DS1 OPS Line) MO Name As It Appears in Alarm Log Initial System Technician Command to Run Alarm Level Full Name of MO OPS-LINE MINOR test station l DS1OPS Line OPS-LINE WARNING test station DS1OPS Line An analog Off-Premises Station (OPS) can be connected to the system through a DS
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-984 Hardware Error Log Entries and Test to Clear Values DS1 OPS Maintenance Error Log Entries Error Type Aux Data Associated Test 01 0 Any 15 (a) Any Audit and Update Test (#36) 18 (b) 0 Alarm Level On/Off Board Test to Clear Value Any Any test station sh r 1 busyout station WARNING OFF
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-985 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-285. Error Code 1000 Page 10-986 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call. Use status station or status trunk command to determine when the port is available for testing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-285. Error Code 1004 Page 10-987 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because the port was seized by a user for a valid call. Use status station command to determine the service state of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-285. Error Code Any Page 10-988 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The test failed. This can be due to on-board or off-board problems.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Page 10-989 Conference Circuit Test (#7) One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-286. Error Code 1003 Page 10-990 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-286. Error Code 1020 Page 10-991 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or due to a more general error on the circuit pack. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-286. Error Code Page 10-992 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This can cause noisy and unreliable connections. 1. Enter the list configuration board PCSS command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-286. Error Code Page 10-993 TEST #7 Conference Circuit Test — Continued Test Result FAIL (con’t.) Description/ Recommendation 6. Replace the circuit pack. NOTE: If the conference circuit test fails for all ports on a circuit pack, a -5 volt power problem is indicated.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-286. Error Code 0 Page 10-994 TEST #7 Conference Circuit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-287. Error Code 1000 Page 10-995 TEST #36 Audit and Update Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because system resources required to run this test were not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-287. Error Code 2000 Page 10-996 TEST #36 Audit and Update Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because response to the test was not received within the allowable time period. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-287. Error Code 0 Page 10-997 TEST #36 Audit and Update Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-288. Error Code 1004 Page 10-998 TEST #312 DS1OPS Switchhook Inquiry Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use the status station command to determine when the port is available for testing. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-288. Error Code 2000 Page 10-999 TEST #312 DS1OPS Switchhook Inquiry Test — Continued Test Result ABORT Description/ Recommendation The test was aborted because response to the test was not received within the allowable time period. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures OPS-LINE (DS1 OPS Line) Table 10-288. Error Code 0 2012 Page 10-1000 TEST #312 DS1OPS Switchhook Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1001 PDMODULE, TDMODULE (Data Module) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO PDMODULE2,3 MINOR test port PCSSpp l Processor Data Module PDMODULE WARNING test port PCSSpp sh Processor Data Module TDMODULE2,3 MINOR test port PCSSpp l
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1002 "DEFINITY" COMMUNICATIONS SYSTEM LOOP TDM (DIGITAL LINK BUS INFORMATION AND MODULAR PROCESSOR DATA MODULE SIGNALING CHANNELS) TERMINAL DIGITAL LINE CIRCUIT MPDM PACK MODULAR TRUNK DATA MODULE DIGITAL LINE CIRCUIT MTDM HOST COMPUTER PACK Figure 10-74.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1003 those services are covered by tests other than those described here. (See PI-LINK, PMS-PRNT/JNL-PRNT, and PMS-LINK Maintenance documentation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1004 Hardware Error Log Entries and Test to Clear Values PDMODULE and TDMODULE Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any 1 (a) 40987 None WARNING OFF 1 (b) 1 to 20 None WARNING OFF 15 (c) Any None 18 (d) 0 busyo
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1005 Notes: a. Could experience a noisy port or link. This is an off-board problem detected by the port circuit.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1006 f. This error indicates that EPF has been turned off due to the overcurrent condition at the data module. Make sure that the data module is connected.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1007 i. This is the resulting code that is generated when the link between the circuit pack and the data module is successfully reset.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1008 NPE Crosstalk Test (#9) One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-289. Error Code 1001 Page 10-1009 TEST #9 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources to run this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-289. Error Code 1004 Page 10-1010 TEST #9 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The port may be busy with a valid call. Use the display port PCSSpp command to determine the extension of the data module port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-289. Error Code 2500 Page 10-1011 TEST #9 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation Internal System Error. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to fail, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1012 2. With the port still in loop around mode, the S channel Loop Around Test is performed next. This test consists of sending four different transparent patterns to the on-board microprocessor, receiving them back, and comparing them. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1013 Table 10-290. TEST #13 Information and Control Channel Local Loop Test — Continued Error Code 1002 Test Result ABORT Description/ Recommendation The system could not allocate time slots for the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1014 Table 10-290. TEST #13 Information and Control Channel Local Loop Test — Continued Error Code 2001 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. 1. Retry the test at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1015 Table 10-290. TEST #13 Information and Control Channel Local Loop Test — Continued Error Code Test Result Description/ Recommendation 7 FAIL Conference test failed on the primary information channel. In some cases, user may not notice disruption in service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) ■ Switchhook Inquiry — This is an update of the processor’s software records based on the on-hook/off-hook status of the data module. ■ Bad Scan Inquiry — A message is sent uplink that contains a count generated by certain events relating to the digital loop’s (link) conditions.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-291. Error Code Page 10-1017 TEST #17 Data Module Audits Test — Continued Test Result Description/ Recommendation 3 ABORT No response from EPF audit. 4 ABORT Internal System Error. 1. Resolve any outstanding circuit pack maintenance problems. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Table 10-291. Error Code Page 10-1018 TEST #17 Data Module Audits Test — Continued Test Result FAIL Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to fail, escalate the problem. PASS Data Module Audits passed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1019 "DEFINITY" COMMUNICATIONS SYSTEM TDM BUS NETCON CIRCUIT PACK DATA MODULE (MPDM OR MTDM) DIGITAL LINE DATA CIRCUIT EQUIPMENT PACK Figure 10-75.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1020 Table 10-292. TEST #175 Data Module Internal Loop Around Test Error Code 1000 Test Result ABORT Description/ Recommendation Could not get translation information for port. 1. Verify that port circuit is administered. 2. Wait one minute and attempt the test again. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1021 Table 10-292. TEST #175 Data Module Internal Loop Around Test — Continued Error Code 1071 Test Result ABORT Description/ Recommendation No auxiliary port on Netcon circuit pack available to test with. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1022 Table 10-292. TEST #175 Data Module Internal Loop Around Test — Continued Error Code 3004 Test Result ABORT Description/ Recommendation 1. This error could be caused by the switch setting of the PDM. Verify that the switch on the PDM is set to the "remote loop" position.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1023 Table 10-292. TEST #175 Data Module Internal Loop Around Test — Continued Error Code 1072 Test Result FAIL Description/ Recommendation Poor response from auxiliary channel. 1. Test the Network Control (Netcon) circuit pack using the test data-module command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PDMODULE, TDMODULE (Data Module) Page 10-1024 Table 10-292. TEST #175 Data Module Internal Loop Around Test — Continued Error Code Test Result Description/ Recommendation 2040 FAIL Internal System Error. 2095 FAIL Internal System Error. 1. Repeat the test. 2. If the test continues to fail, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1025 PE-BCHL (PRI Endpoint Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PE-BCHL1 MINOR test port PCSSpp l PRI Endpoint Port PE-BCHL WARNING test port PCSSpp sh PRI Endpoint Port 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1026 DEFINITY ISDN signaling set (for example, AT&T, CCITT, ECMA) may be used for a line-side ISDNPRI facility. Multiple PRI Endpoints on a one line-side facility are separate and distinct within the facility.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1027 Other alarms can be diagnosed by using the short and/or long test sequences. Note that a PRI Endpoint Port B-channel can be placed into a Far-End Service State either by direct action of the far-end terminal adapter or by inaction of the far-end terminal adapter.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1028 The B-channel is in its normal operating state. ■ Out-of-Service/Far-end (OOS/FE) A B-channel is initialized to this state when administered. The switch sends messages to the far-end terminal adapter to negotiate the B-channel into service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1029 in-service message is sent to the far-end, the service state of the port is OOS/FE-PEND/INS (that is, out-of-service/far-end-Pending/in-service). The far-end has a certain amount of time to respond to the message. The service state reflects this pending state until the timer expires.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1030 corresponding column. Proceed down the column until an "X" is found. The left column indicates possible reasons why the port is in this state, and the right column suggests possible recovery mechanisms. If an alarm against PE-BCHL is present, it is indicated below the "X.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-293. X Warn Alarm INS maint-FE Pend- ins maint- FE maint-NE Processor Interface Link busied out by system technician? Check link status. [MIPS only]. O/S- FE Pend- ins Service Message sent, waiting for reply from far-end terminal adapter (2 minutes).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-293.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1033 Error Log Entries and Test to Clear Values Table 10-294.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1034 b. This is a software audit error that does not indicate any hardware malfunction. Run the Short Test Sequence and investigate the associated errors (if any). c. The PRI Endpoint Port has been busied out by a busyout pri-endpoint command or by a busyout port command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1035 l. This error type appears when the switch receives an ISDN RESTART message for an ISDN port that is not idle. Usually, calls are not cleared via the RESTART message. Therefore, this error type may be associated with a dropped call report from a user.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-295.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-296. Error Code 1002 Page 10-1037 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/Recommendation The system could not allocate time slots for the test. The system may be under heavy traffic conditions or it may have time slots out-of-service due to TDM Bus errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-296. Error Code TEST #6 NPE Crosstalk Test — Continued Test Result Any Page 10-1038 FAIL Description/Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. The PE-BCHL is moved to the out-of-service/near-end state. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-297. Error Code Page 10-1039 TEST #7 Conference Circuit Test — Continued Test Result Description/Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-298. Error Code Page 10-1040 TEST #36 Audit and Update Test — Continued Test Result PASS Description/Recommendation The port translation has been updated successfully. The current port states kept in the UDS1 interface circuit pack and in the switch software are consistent.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-299. Error Code 4 Page 10-1041 TEST #255 Signaling Link State Check Test — Continued Test Result FAIL Description/Recommendation There is a problem with the Signaling Channel and/or with the Processor Interface Link. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Table 10-300. Error Code 1113 Page 10-1042 TEST #256 Service State Audit Test Test Result ABORT Description/Recommendation The signaling link has failed. As a result, the system cannot send any messages on behalf of this port. 1. Check the results of Test #255 (Signaling Link State Check).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PE-BCHL (PRI Endpoint Port) Page 10-1043 about the ISDN state of the call. It can be helpful when trying to clear a hung call. If the internal call state data on the near-end switch is different than that of the far-end terminal adapter, the call is torn down.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-1044 PI-BD (Processor Interface Circuit Pack) MO Name (in Alarm Log) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-1045 short time. If the firmware checksum fails during scheduled maintenance, then the circuit pack can be downloaded again at this time instead of during the SPE interchange.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Table 10-302.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-1047 If this is a Duplicated Option system, verify that there is an equal number of Processor Interface circuit packs in each SPE complex. If there is not an equal number of Processor Interface circuit packs, this condition could cause alarms on the STBY-SPE, DUPINT, SHDW-CIR, as well as the PI-BD. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-1048 The system tries to restore the circuit pack within 15 minutes. If the error recurs after 15 minutes, replace the circuit pack. (Refer to the "Handling Control Circuit Packs" section in Chapter 5, ‘‘Routine Maintenance Procedures’’.) k.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Page 10-1049 NPE Audit Test (#50) Refer to the repair procedure described in the XXX-BD (Common Port Circuit Pack) Maintenance documentation as NPE Audit Test (#50). Standby Processor Interface Circuit Pack Test (#423) This test is run only in a High or Critical Reliability system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-BD (Processor Interface Circuit Pack) Table 10-303. Error Code 1 Page 10-1050 TEST #423 Standby PI Board Test — Continued Test Result FAIL Description/Recommendation Could not reset the Processor Interface circuit pack. 1. Wait 1 minute, and retry the command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1051 PI-LINK (Processor Interface Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PI-LINK MINOR test link lnk-no l Processor Interface Link PI-LINK WARNING test link lnk-no l Processor Interface Link NOTE: Reference lnk-no using the display communication-interface
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1052 NOTE: When an ISDN-PRI link is busied out via a system technician command, the associated B-channels (ISDN-TRK) are moved to the maintenance and/or far-end state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1053 States Description 7 One or more unexpected messages have arrived; software is attempting to resynchronize the two ends. Usually it takes up to five minutes for the software to recover once it is in this state. 9 ISDN-PRI link is currently down.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1054 Error Log Entries and Test to Clear Values Table 10-304.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-304.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1056 Aux values of concern; any others can be ignored. 2 Link translation error. If the communication-processor link form indicates this link’s destination is a tac+extension, then bring up the dial plan form. If an extension exists with the same first digit as the tac, then this PI link will not establish.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1057 32771 32772 The remote endpoint indicates that the call is up and the local PBX cannot complete the call. Check trunk status (on the remote end and local end) if a DS1 trunk is used, or check the status of the data module if a data module is used in the link.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1058 32841 Call went over the trunk and received ring back but did not receive modem answer tone. Check the remote destination for automatic answering. 65528 Administration problem; check all administration. 65532 Call setup timed out; retry, and check destination.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1059 When the data module fails to respond to the EIA interface (query request) the AUX_Data is set to 41. This may indicate problems with the data module or connection to the data module. Other errors specific to the data module may also be logged if this is the case. j.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1060 status is not "in-service," then go to Step 2. If the link status is "in-service" and (for X.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Page 10-1061 7. Try to isolate the problem in the link if hardware is at fault. Test the link via the test link lnk-no long system technician command. a. If Test #182 fails three times, replace the TN765 circuit pack. Refer to Chapter 6, ‘‘Reliability Systems: A Maintenance Aid’’. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) 1. 2. Page 10-1062 D = Destructive; ND = Nondestructive If the PI-LINK under test is BX.25 and if there is an MPDM or an MTDM as part of the link, then the PI-LINK test sequence is expanded to include the tests on the data module. These tests are run via the PDMODULE or TDMODULE maintenance object.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-305. Error Code 12 Page 10-1063 TEST #182 Processor Interface Loop Around Test — Continued Test Result FAIL Description/Recommendation PI-BD reported that Loop Around Test failed. 1. Retry the test. 2. If it continues to fail, try resetting the circuit pack by the test interface PCS long command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-306. Error Code 1 Page 10-1064 TEST #183 TDM Loop Around Test Test Result ABORT Description/Recommendation Link was not busied out via system technician. 1. Busyout the link via the busyout link lnk-no command. 2. Retry the test command. 2 4 8 ABORT 6 ABORT Internal system error 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-306. Error Code TEST #183 TDM Loop Around Test — Continued Test Result 12 Page 10-1065 FAIL Description/Recommendation PI-BD reported that Loop Around Test failed. 1. Retry the test. 2. If Test #182 fails, see section for Test #182 first. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-307. Error Code 13 Page 10-1066 TEST #233 Link Quality Test — Continued Test Result ABORT Description/Recommendation The TN765 circuit pack has not been reset yet or is currently being reset. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-LINK (Processor Interface Link) Table 10-307. Error Code Page 10-1067 TEST #233 Link Quality Test — Continued Test Result PASS Description/Recommendation PI-LINK currently does not have any of the above errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Page 10-1068 PI-PT (Processor Interface Port) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO PI-PT MAJOR test interface PCS sh Processor Interface Port PI-PT WARNING release data-module Processor Interface Port 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Table 10-309. Error Type Processor Interface Port PI-PT Error Log Entries — Continued Aux Data 130 (b) 257 (a) Page 10-1069 Associated Test Alarm Level On/Off Board Test to Clear Value None Any None MAJOR ON test link lnk-no l Continued on next page 1. Run the Short Test Sequence first.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Table 10-310.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Page 10-1071 Standby Processor Interface Port Test (#404) This test is the same as Test #182 in the Processor Interface Link (PI-LINK) Maintenance documentation. However, this test only runs on the Standby Processor Interface circuit pack. It is an on-board loop around test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-PT (Processor Interface Port) Table 10-312.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-1073 PI-SCI (System Communication Interface) MO Name (in Alarm Log) 2 PI-SCI 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-1074 Error Log Entries and Test to Clear Values Table 10-313.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-1075 Notes: a. An error occurred during a hot start processor element interchange that caused the associated Processor Interface links (BX.25 and/or ISDN-PRI) to go down temporarily. If these errors reoccur and there are no other errors against PI-BD or PI-SCI, resolve the other alarm first.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-1076 3. Follow the Chapter 5, ‘‘Routine Maintenance Procedures’’ Software Upgrade procedure to load the system software from the Memory Card with the correct software release number.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-1077 i. Error while communicating with TN765 Processor Interface circuit pack. See Note (b) for recovery. System software problem internal to the process that monitors Processor Interface link activity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Page 10-1078 a. For information about these tests, refer to the XXX-BD (Common Port Circuit Pack) Maintenance documentation. These tests are run on the PI-BD (Processor Interface Circuit Pack) Maintenance object. SCI Start Test (#176) This test is destructive.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Table 10-314. Error Code 200 Page 10-1079 TEST #176 SCI Start Test — Continued Test Result FAIL Description/ Recommendation Checksum of Processor Interface failed. 1. Wait 1 minute and retry. 2. If the test continues to fail with a checksum failure, there could be corruption on the tape.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PI-SCI (System Communication Interface) Table 10-315. Error Code 11 Page 10-1080 TEST #231 SCI Self Test Test Result ABORT Description/ Recommendation Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 13 ABORT The TN765 PI circuit pack has not been reset yet or is currently being reset. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-1081 PKT-BUS (Packet Bus) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO PKT-BUS MAJOR test pkt P l r 2 Packet Bus PKT-BUS MINOR test pkt P l Packet Bus PKT-BUS WARNING test pkt P l Packet Bus 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-1082 ASAI-ADJ). These interactions are discussed in the "Circuit Packs That Use the Packet Bus" section of Chapter 9, ‘‘Packet Bus Fault Isolation and Correction’’. The following list summarizes some of the important points to consider when working with the Packet Bus.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-1083 A Packet Bus failure in the Processor Port Network (PPN) causes Packet traffic (ISDN-BRI, ASAI) in the Expansion Port Networks (EPNs) to fail, even though there is no Packet Bus failure in the EPN.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-1084 Notes: a. Within the last minute, packet circuit packs have reported errors that indicate a possible Packet Bus failure. The Aux Data value is 1 or 2, indicating that only one or more than one Packet circuit pack (respectively) have reported a possible Packet Bus failure. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-1085 The Aux Data values that indicate these sources are identified in the following table: Aux Data 1/1001 Packet Circuit Pack X X X 4/1004 5/1005 X X 6/1006 7/1007 Packet Control X 2/1002 3/1003 Maint/Test Circuit Pack X X X X X X If the Aux Data value is in the range 1000-1007, then Packet circuit pack
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Page 10-1086 ■ The Packet Bus port has been busied out (indicated by an Error Type 18), and a Warning alarm is active in the same port network. Release the port by entering the release port PCSS04 command. ■ The Packet Bus port has failed. Resolve any alarms.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-317. Error Code 1022 Page 10-1087 Test #571 Packet Control Bus Loop Around Test Test Result ABORT Description/ Recommendation No Packet Control circuit pack exists in this port network. 1. This test gives information only for the PPN. Ignore results from this test whenever it is run in other port networks.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-317. Error Code Page 10-1088 Test #571 Packet Control Bus Loop Around Test — Continued Test Result Description/ Recommendation 2100 ABORT Maintenance could not allocate all of the necessary system resources to perform this test. 2500 ABORT An internal operation failed; the test could not be completed. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-318. Error Code 1142 Page 10-1089 TEST #572 Maintenance/Test Circuit Pack Query Test — Continued Test Result ABORT Description/ Recommendation No Maintenance/Test circuit pack Packet Bus port is in service in this port network. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-318. Error Code Page 10-1090 TEST #572 Maintenance/Test Circuit Pack Query Test — Continued Test Result Description/ Recommendation 1xxx The Maintenance/Test Packet Bus port has reconfigured the Packet Bus around the faulty leads. This occurs only in high or critical reliability systems.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-BUS (Packet Bus) Table 10-319. Error Code Page 10-1091 Test #573 Packet Circuit Pack Audit Test — Continued Test Result Description/ Recommendation 1 FAIL One Packet circuit pack has reported Packet Bus-related in-line errors within the last minute.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1092 PKT-CTRL (Packet Control Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run C1 Full Name of MO PKT-CTRL MAJOR reset packet-control PKT-CTRL MINOR test packet-control C2 Packet Control Circuit Pack PKT-CTRL WARNING release packet-control C Packet Control Circuit Pac
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1093 Packet Bus Endpoint 1 Packet Packet Circuit Control Pack Endpoint N Figure 10-79. Hardware Configuration The Packet Control circuit pack is not administered in the normal manner; there is no add or remove command associated with it.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1094 The status packet-control C command provides useful information about the Packet Control circuit pack. This command displays the service state of the circuit pack and various link-related information. The service state "out" indicates that service is not being provided and users are being disrupted.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1095 c. This error indicates that a loss of communication was detected between the SPE software and the Packet Control circuit pack. No alarm is raised.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1096 k. If the specified Packet Control circuit pack is in the active SPE, it must first be busied-out via the busyout packet-control C command. After testing has been completed, the Packet Control circuit pack should be released from the busyout state via the release packet-control C command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-323. Error Code Page 10-1097 TEST #583 Packet Control Error Counter Read/Clear Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-323. Error Code TEST #583 Packet Control Error Counter Read/Clear Test — Continued Test Result 1 Page 10-1098 FAIL Description/ Recommendation Software was unable to read and clear the Packet Control circuit pack error counters. 1. Retry the command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-324. Error Code 1141 Page 10-1099 TEST #584 Packet Control Parity Circuitry Test — Continued Test Result ABORT Description/ Recommendation The Packet Control circuit pack is not operational. NOTE: A busied-out Packet Control circuit pack can still be operational. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Page 10-1100 Packet Control Loop Around Test (#585) This test checks whether the Packet Control circuit pack can send and receive data correctly. The test performs the following major functions: 1. Establishes an LAPD link from the Packet Control circuit pack to itself. (See Figure 10-80.) 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-325. Error Code Page 10-1101 TEST #585 Packet Control Loop Around Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-325.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-326. Error Code Page 10-1103 TEST #586 Packet Control Reset Test Test Result Description/ Recommendation 1029 2011 2012 2013 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-326. Error Code 5 Page 10-1104 TEST #586 Packet Control Reset Test — Continued Test Result FAIL Description/ Recommendation The SPE could not communicate with the Packet Control circuit pack. This indicates that either the Packet Control circuit pack is not installed or that it has failed. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-326. Error Code 1150 1188 1189 1190 Page 10-1105 TEST #586 Packet Control Reset Test — Continued Test Result FAIL Description/ Recommendation The Packet Control circuit pack was not successfully downloaded, and the Packet Control circuit pack currently does not contain valid downloadable firmware.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PKT-CTRL (Packet Control Circuit Pack) Table 10-326. Error Code 2102 Page 10-1106 TEST #586 Packet Control Reset Test — Continued Test Result FAIL Description/ Recommendation As the Packet Control circuit pack firmware was being downloaded from system tape, a block of data could not be read from the tape.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1107 PMS-LINK (Property Management System Link) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO PMS-LINK MINOR test pms l PMS Link PMS-LINK WARNING test pms PMS Link Property Management System (PMS) is a stand-alone computer system t
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1108 components of the PMS Link must be executed to diagnose faults. If system technician-demanded test pms-link command fails, no alarm is generated. Procedures for Restoring the PMS Link 1. Determine the status of the PMS Link.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1109 Hardware Error Log Entries and Test to Clear Values PMS Link Maintenance Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test pms sh r 1 18 (a) 0 busyout pms-link WARNING OFF release pms-link 257 (b) 0-6, 99,
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1110 b. The Link Retry Test (#215) fails.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1111 for five minutes before attempting to set up the link again. If this error type recurs frequently (that is, more than once a month), advise the customer to call the vendor of the PMS to check out the PMS device.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1112 l. Error Type 2817: Aux values of concern: 10x The PMS violated the application protocol. The first message after a request to initiate a database exchange was not the start of a database exchange. The message is processed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Page 10-1113 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Table 10-327. Error Code Page 10-1114 TEST #213 Link Tear Down Test — Continued Test Result FAIL Description/ Recommendation Internal System Error. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-LINK (Property Management System Link) Table 10-328. Error Code Page 10-1115 TEST #215 Link Retry Test — Continued Test Result FAIL Description/ Recommendation The PMS Link CANNOT be established. 1. Refer back to the ‘‘Procedures for Restoring the PMS Link’’ section for restoring the PMS Link. PASS The PMS Link is up.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1116 PMS-PRNT/JNL-PRNT (PMS Printer Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PMS-PRNT/JNL-PRNT MINOR test journal pms-log/wakeup-log l PMS Printer/ Journal Printer PMS-PRNT/JNL-PRNT WARNING test journal pms-log/wakeup-log PMS Printer/ Journal Printer NOTE:
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1117 Procedures for Restoring the PMS Printer Link 1. Determine the status of the PMS Printer Link. Enter status journal-printer wakeup-log|pms-log command and make sure that the journal printer link is not busied out for maintenance. If the link is down, then continue to the next step. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1118 Error Log Entries and Test to Clear Values Table 10-329.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Page 10-1119 data module, and the printer device. Enter status data and verify that the data extension of the printer device is in the in-service/idle state. If the data extension is not available, then refer to the ‘‘Procedures for Restoring the PMS Printer Link’’ section for resolution. d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Table 10-330. Error Code TEST #213 Link Tear Down Test — Continued Test Result 1010 Page 10-1120 ABORT Description/ Recommendation The link has been busied out to out-of-service. 1. Enter release journal wakeup-log|pms-log command to release the link from busyout state. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) Table 10-331. Error Code Page 10-1121 TEST #215 Link Retry Test — Continued Test Result FAIL Description/ Recommendation The link CANNOT be established. 1. Refer to the ‘‘Procedures for Restoring the PMS Printer Link’’ section for instructions. PASS The link is up.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1122 POWER (Battery & Battery Charger) for AC-Powered Systems MO Name As It Appears in Alarm Log POWER 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1123 In a multicarrier cabinet system, the POWER (Battery & Battery Charger) MO represents the battery charger and the battery which are located in the lower left corner of the cabinet.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1124 5. Check the battery dates and replace the batteries if they are more than four years old or if a POWER alarm is present. NOTE: If any defective batteries are found, replace all of them. Batteries are ordered in sets of three and should be replaced as such. 6.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1125 generated from other tests in the testing sequence. During this test, the status LED on the battery charger is lit and extinguished if the status of the battery charger is reported as normal. This event is a result of checking that the battery charger is connected.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Page 10-1126 NOTE: This test only shows up in the test sequence if there is a Tone-Clock circuit pack in the port network being tested.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code 2000 Page 10-1127 TEST #5 Battery & Battery Charger Query Test — Continued Test Result ABORT Description/ Recommendation Response to the test request was not received within the allowable time period. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code 2 Page 10-1128 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL Description/ Recommendation The system is in nominal power holdover, and the battery is currently so low that the system disconnects power very shortly. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code 4 Page 10-1129 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL Description/ Recommendation The battery is currently being charged at the high charge rate. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code 4 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL (cont’d.) 6 Page 10-1130 FAIL Description/ Recommendation 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code 8 Page 10-1131 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL Description/ Recommendation NOTE: For a Global AC MCC (J58890CH) use the procedures outlined in step 3. There is a reserve power fault.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code 8 (cont’d.) Page 10-1132 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 3. Procedures for a Global MCC (J58890CH): a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger) for AC-Powered Systems Table 10-332. Error Code Page 10-1133 TEST #5 Battery & Battery Charger Query Test — Continued Test Result Description/ Recommendation 10 FAIL This indicates that Error Codes 2 and 8 have occurred. Refer to these descriptions.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Page 10-1134 POWER (Battery & Battery Charger for DC-Powered Systems MO Name (in Alarm Log) POWER 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Table 10-333. Error Type Page 10-1135 Power Error Log Entries — Continued Aux Data Associated Test 769 Any Battery & Battery Charger Query Test (#5) (Error Code 2) 3840 (a) 1005 or 1028 Assoc.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Page 10-1136 Notes: a. Refer to “AC-POWER” (AC Power) for a description of this test. b. Refer to “EMG-XFER” (Emergency Transfer) for a description of this test. c. Refer to “CABINET” (Cabinet Sensors) for a description of this test. d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures POWER (Battery & Battery Charger for DC-Powered Systems Table 10-334. Error Code any Page 10-1137 TEST #5 Battery & Battery Charger Query Test — Continued Test Result FAIL Description/ Recommendation The Duplication Interface circuit pack in a PPN for a high or critical reliability system is incorrectly reporting a problem with power.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1138 PR-MAINT (Maintenance Processor [TN790 RISC Systems]) MO Name (in Alarm Log) MIN1 PR-MAINT 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-335.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1140 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the MTP Reset Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1141 d. This test only runs on the active SPE. e. This test aborts if an external modem is not administered. MTP Reset Test (#101) This test is destructive. The test resets the Maintenance Processor. The destructive nature of this test causes the following: Table 10-336.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-336. Error Code 1197 Page 10-1142 TEST #101 MTP Reset Test — Continued Test Result FAIL Description/ Recommendation The Maintenance Processor was reset, but it responded with a NOT PASS status, indicating that it did not pass initialization correctly.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-337. Error Code 1131 Page 10-1143 TEST #102 MTP Outpulse Relay Test — Continued Test Result ABORT Description/ Recommendation INADS port is busy because the system is reporting alarms to INADS, or because INADS is dialed into the system. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-337. Error Code Page 10-1144 TEST #102 MTP Outpulse Relay Test — Continued Test Result FAIL Description/ Recommendation MTP reported test failure. No loop current detected.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1145 NOTE: The test does not send any data onto the INADS trunk. However, to pass, the test does require the trunk to be present Table 10-338.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-338. Error Code 2500 Page 10-1146 TEST #103 MTP Analog Loop Around Test — Continued Test Result ABORT Description/ Recommendation Internal system error Repeat the command at 1-minute intervals a maximum of 5 times. FAIL MTP reported test failure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1147 The DPR test causes the PPN SAT to log off before the test result is displayed. The test result is determined according to the terminal from which the test is run.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1148 MTP Sanity Handshake Test (#106) This test is a nondestructive test. The MTP Sanity Handshake Test is simply a query from a maintenance process to the MTP. The MTP must reply for the test to pass. Table 10-340.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-341. Error Code 100 Page 10-1149 TEST #228 MTP SAT Loop Around Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 1000 ABORT System software resources required for this test are not available.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-342. Error Code 100 Page 10-1150 TEST #229 MTP Auxiliary Loop Around Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Page 10-1151 MTP External Modem Present Test (#230) This test is a nondestructive test on the remote access line, and will run only if the channel is idle. The test validates the presence of an external modem with a firmware invoked AT command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor [TN790 RISC Systems]) Table 10-343. Error Code 2500 Page 10-1152 TEST #230 External Modem Present Test — Continued Test Result ABORT Description/ Recommendation Internal System software Error 1. Retry at 1-minute intervals a maximum of 5 times. FAIL MTP reported test failure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1153 PR-MAINT (Maintenance Processor) MO Name (in Alarm Log) PR-MAINT 1. Alarm Level Initial Command to Run MIN test processor a/b sh/l Full Name of MO Maintenance/Tape Processor1 The full Name of the MO in a 386 system is Maintenance Processor.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1154 Error Log Entries and Test to Clear Values Table 10-344.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1155 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the MTP Reset Test, for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1156 MTP Reset Test (#101) This test is destructive. The test resets the Maintenance/Tape Processor. The destructive nature of this test causes the following: Table 10-345.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-345. Error Code Page 10-1157 TEST #101 MTP Reset Test — Continued Test Result PASS Description/ Recommendation The Maintenance/Tape Processor was reset, and it passed initialization correctly. The other MTP tests should be examined to verify that the MTP is functioning correctly. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-346. Error Code 1131 Page 10-1158 TEST #102 MTP Outpulse Relay Test — Continued Test Result ABORT Description/ Recommendation INADS port is busy because the system is reporting alarms to INADS, or because INADS is dialed into the system. 1. Wait about ten minutes and then re-enter the command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-346. Page 10-1159 TEST #102 MTP Outpulse Relay Test — Continued Error Code Test Result 10206 ABORT Description/ Recommendation System could not determine if the testing of the INADS port is administered. 1. Enter the change system-parameters maintenance command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-347. Error Code 1018 Page 10-1160 TEST #103 MTP Analog Loop Around Test — Continued Test Result ABORT Description/ Recommendation The test has been disabled via administration. 1. To enable the test, issue the change system-parameters maintenance command, and set the Test Remote Access Port field to "y".
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-347. Error Code 10304 Page 10-1161 TEST #103 MTP Analog Loop Around Test — Continued Test Result FAIL Description/ Recommendation MTP reported test failure. The system is not able to reliably contact INADS with alarm data. The system continues to provide good service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1162 NOTE: A dial-up (through the INADS port) does not display the results discussed in the previous paragraph. However, a dial-up through data channels does display these results. Table 10-348.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Page 10-1163 MTP Sanity Handshake Test (#106) This test is a nondestructive test. The MTP Sanity Handshake Test is simply a query from a maintenance process to the MTP. The MTP must reply for the test to pass. Table 10-349.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MAINT (Maintenance Processor) Table 10-350. Error Code Page 10-1164 TEST #229 MTP Auxiliary Loop Around Test Test Result Description/ Recommendation 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1165 PR-MEM (TN790 RISC Memory) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PR-MEM 1 MAJOR test memory a/b lo c TN790 RISC Memory PR-MEM 1 MINOR test memory a/b sh c TN790 RISC Memory 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1166 Error Log Entries and Test to Clear Values Table 10-351.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1167 c. Aux Data of 100 is an LMM Flash Checksum initialization failure. d. There are Functional Memory Test errors against the Processor circuit pack. This test is run only on the Standby SPE in a High or Critical Reliability system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1168 Notes: a. Refer to PROCR (TN790 RISC Processor) Maintenance documentation for a description of these tests. b. This test is run only on the Standby SPE in a High or Critical Reliability system. On other systems or on the Active SPE, the test is run only via a reset system 4 command or a reset system 5 command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-352. Error Code 1-7 Page 10-1169 TEST #85 Read All Memory Test — Continued Test Result FAIL Description/ Recommendation If the system can still provide service, this indicates that the Processor circuit pack has a problem with memory or the RISC processor, but can still function.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-353. Error Code 100 Page 10-1170 TEST #86 Text Checksum Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-354. Error Code 100 Page 10-1171 TEST #87 Memory Parity Error Detection Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Table 10-355. Error Code 100 Page 10-1172 TEST #332 Memory Functional Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command. 1000 ABORT System resources required to run this test are not available. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PR-MEM (TN790 RISC Memory) Page 10-1173 Memory Burst Read Test (#908) This test verifies that the Memory Burst Read function works properly on the Processor circuit pack. Table 10-356. Error Code 100 TEST #908 Memory Burst Read Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1174 PRI-CDR/SEC-CDR (PRI-CDR Link) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PRI-CDR/SEC-CDR MINOR test cdr-link primary/secondary l CDR Link PRI-CDR/SEC-CDR WARNING test cdr-link primary/secondary CDR Link The CDR feature records detailed call information on all inco
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) ■ Page 10-1175 From a data channel on TN777 Network Control circuit pack to a data extension where the CDR output device connects via the standard EIA 232C interface. The data extension can be a PDM, MPDM, DTDM, or ADU.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1176 the extension number in Alt Name field of Hardware Error Log and refer to XXX-BD (Common Port Circuit Pack) Maintenance documentation for resolutions. If the destination is "eia," then look for PR-MAINT errors in the Hardware Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1177 Error Log Entries and Test to Clear Values Table 10-357.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Page 10-1178 extension and verify that the data extension of the CDR output device is in the in-service/idle state. If the data extension is not available, then refer to the preceding ‘‘Procedures for Restoring the CDR Link’’ for resolution.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Table 10-358. Error Code Page 10-1179 TEST #213 Link Tear Down Test Test Result Description/ Recommendation 40 ABORT Internal system error 50 ABORT Internal system error 1. Retry the command at 1-minute intervals a maximum of 5 times. 1010 ABORT The CDR link has been busied out to out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PRI-CDR/SEC-CDR (PRI-CDR Link) Table 10-359. Error Code 1010 Page 10-1180 TEST #215 Link Retry Test — Continued Test Result ABORT Description/ Recommendation The CDR link has been busied out to out-of-service. 1. Enter release cdr-link primary|secondary command to release the CDR link from busyout state. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROC-SAN (Process Sanity Audits) Page 10-1181 PROC-SAN (Process Sanity Audits) MO Name (in Alarm Log) PROC-SAN Alarm Level none Initial Command to Run none Full Name of MO Process Sanity Audits The Process Sanity Audits MO is responsible for monitoring the sanity of software processes in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1182 PROCR (Processor Circuit Pack) MO Name (in Alarm Log) PROCR Alarm Level MAJOR Initial Command to Run test processor a/b sh r/c Full Name of MO Processor Circuit Pack NOTE: For systems with a TN790 RISC Processor circuit pack see maintenance object ‘‘PROCR (TN790 RISC Processor Circuit Pack)’’.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1183 Error Log Entries and Test to Clear Values Table 10-361.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1184 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when you are inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Table 10-362. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-1185 ■ Divide by zero ■ Single step ■ One byte interrupt instruction.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Table 10-363. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-1186 TEST #80 Processor ROM Checksum Test Test Result Description/ Recommendation ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Table 10-364. Error Code 1029 2014 2015 2016 2017 2018 2020 2022 2024 2025 2051 Page 10-1187 TEST #82 Processor Non-maskable Interrupt Test Test Result Description/ Recommendation ABORT Refer to STBY-SPE Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (Processor Circuit Pack) Page 10-1188 This test causes service to be disrupted for about seven seconds on the TN773 and for about one second on the TN786B. During this time, the system does not respond to any user action. This test checks to see if the 80286/386 processor watch-dog sanity timer is functioning correctly.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1189 PROCR (TN790 RISC Processor Circuit Pack) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PROCR MAJOR test processor a/b lo r/c TN790 RISC Processor Circuit Pack PROCR MINOR test processor a/b sh r/c TN790 RISC Processor Circuit Pack NOTE: For systems with th
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1190 Error Log Entries and Test to Clear Values Table 10-366.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1191 f. The Address Matcher Test failed during a reset level 4 or 5 initialization. This is not alarmed because the address matcher is only used for high level debugging. Replace the processor circuit pack if the Address Matcher is needed for troubleshooting.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1192 Notes: a. Refer to “PR-MEM” for a description of these tests. b. There are Functional Memory Test errors against the Processor circuit pack. This test is run only on the Standby SPE in a high or critical reliability system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1193 Processor Bus Time-out Exception Test (#82) This test is a nondestructive test. The test is used to verify that the RISC Processor can intentionally cause a BUS TIMEOUT EXCEPTION (BTE) and then verifies if it vectors to the correct interrupt routine.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Page 10-1194 This test verifies that the Processor Instruction and Data Caches are functional. Some errors in the caches will simply reduce performance by forcing instructions or data to be read from memory more often than would normally be necessary.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Table 10-370. Error Code 100 Page 10-1195 Test #896 Processor Cache Audit Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures PROCR (TN790 RISC Processor Circuit Pack) Table 10-371. Error Code 100 Page 10-1196 Test #900 Processor Write Buffer Test Test Result ABORT Description/ Recommendation The test did not complete within the allowable time period. 1. Retry the command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1197 RING-GEN (Analog Ring Generator) MO Name As It Appears in Alarm Log RING-GEN 1. Alarm Level MAJOR Initial System Technician Command to Run1 test environment P Full Name of MO Analog Ring Generator Where P is an appropriate port network number determined via the Port field from the Alarm or Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) S2 Page 10-1198 S3 S1 A AC 631 CARRIER C DA I 631 R DB AC F2 F3 F L CARRIER B 631 DA 631 F1 O 631 W DB 631 CARRIER A DB DA AC FILTER A H S4 S4 FANS -3 FRONT 3 BACK D 1 FILTER AC 631 CARRIER D DA A 631 I DB R F5 AC F4 F 631 CARRIER E DA L 631 O DB W DC FUSE F1-F7 F7 BATTER
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1199 F9 F4 F1 2A 20A 20A AC AC F5 AC F2 20A 20A AC AC MAIN AC F3 F6 20A 20A DC AC CIRCUIT BREAKER F7 20A DC BACK OF POWER DISTRIBUTION UNIT FRONT OF POWER DISTRIBUTION UNIT FUSE F8 (5A AC) IS LOCATED ON THE BACK OF THE PDU ABOVE THE CONVENIENCE OUTLET AND IS NOT SHOWN FUSE TIP FUSES F1-
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1200 Hardware Error Log Entries and Test to Clear Values Error Type 0 1 0 1 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1201 Notes a. Refer to POWER (Battery & Battery Charger) Maintenance documentation for a description of this test. b. Refer to AC-POWER (AC Power) Maintenance documentation for a description of this test. c.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Page 10-1202 Analog Ring Generator Initialization Test (#117) The TN768, or TN780 will report an error to the system software if the ringing voltage falls to low (only if system software has made a request to the TN768, or TN780 to monitor the voltage).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-373. Error Code 1 1000 1001 1003 1115 2012 2100 Page 10-1203 TEST #118 Analog Ring Generator Query Test Test Result ABORT Description/ Recommendation Could not seize the resources to run the test. Other maintenance is running on the active tone/clock circuit pack. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-373. Error Code Page 10-1204 TEST #118 Analog Ring Generator Query Test — Continued Test Result FAIL Description/ Recommendation Ringing voltage is below acceptable levels. PROCEDURE FOR A MULTI-CARRIER CABINET SYSTEM. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-373. Error Code Page 10-1205 TEST #118 Analog Ring Generator Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 5. If the test passes, then the Analog Ring Generator is healthy, and one of the Analog circuit packs is defective.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-373. Error Code Page 10-1206 TEST #118 Analog Ring Generator Query Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation PROCEDURE FOR A SINGLE-CARRIER CABINET SYSTEM. This failure indicates that there is no ringing voltage in the carrier where the active tone/clock circuit pack resides.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures RING-GEN (Analog Ring Generator) Table 10-373. Error Code Page 10-1207 TEST #118 Analog Ring Generator Query Test — Continued Test Result PASS Description/ Recommendation FOR A MULTI-CARRIER CABINET SYSTEM. The analog ringing voltage level is acceptable. FOR A SINGLE-CARRIER CABINET SYSTEM.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures S-SYN-BD (Speech Synthesis Circuit Pack) Page 10-1208 S-SYN-BD (Speech Synthesis Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO S-SYN-BD MIN test board PCSS sh Speech Synthesis Circuit Pack S-SYN-BD WRN test board PCSS sh Speech Synthesis Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1209 S-SYN-PT (Speech Synthesis Port) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO S-SYN-PT MAJOR test port PCSSpp sh Speech Synthesis Port S-SYN-PT MINOR test port PCSSpp l Speech Synthesis Port S-SYN-PT WARNING test port PCSSpp sh Spe
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1210 Hardware Error Log Entries and Test to Clear Values Speech Synthesis Port Error Log Entries Error Type Aux Data Associated Test 01 0 Any 1(a) 17672 None 18 0 Alarm Level On/Off Board Test to Clear Value Any Any test port PCSSpp sh r 1 busyout port PCSSpp WARNING OFF release port PCsspp
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1211 Notes: a. An in-line failure of the on-board microprocessor/PSS handshake has occurred. Refer to Test #168 for repair procedures. b. This error type indicates that the circuit pack been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. c.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1212 NPE Crosstalk Test (#6) One or more NPEs reside on each circuit pack with a TDM Bus interface. The NPE controls port connectivity and gain, and provides conferencing functions on a per-port basis.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-374. Error Code 1003 Page 10-1213 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-374. Error Code Any Page 10-1214 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. 1. Replace the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-375. Error Code 1000 Page 10-1215 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call and therefore unavailable for certain tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-375. Error Code Page 10-1216 TEST #7 Conference Circuit Test — Continued Test Result PASS Description/ Recommendation The port can correctly conference multiple connections. User-reported troubles on this port should be investigated using other port tests and examining the Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-376. Error Code Page 10-1217 TEST #163 Speech Synthesis DTMF Receiver — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-377. Error Code Page 10-1218 TEST #164 Speech Synthesis DTMF Receiver Inquiry Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-378. Error Code Page 10-1219 TEST #165 Speech Synthesis DSP Tone Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-378. Error Code Page 10-1220 TEST #165 Speech Synthesis DSP Tone Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-379. Error Code Page 10-1221 TEST #166 Speech Synthesis Memory Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-379. Error Code Any Page 10-1222 TEST #166 Speech Synthesis Memory Test — Continued Test Result FAIL Description/ Recommendation The computed checksum from the speech vocabulary read-only memory did not compare correctly with the stored checksum.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-380. Error Code 1000 Page 10-1223 TEST #167 Speech Synthesis SSD Inquiry Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call and therefore unavailable for certain tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Table 10-381. Error Code Page 10-1224 TEST #168 Speech Synthesis PSS Handshake Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures S-SYN-PT (Speech Synthesis Port) Page 10-1225 Speech Synthesis Parameter Update Test (#169) This test updates the DTMF interdigit time-out parameter used by the Speech Synthesis circuit pack to be consistent with that specified by the switch processing element (SPE). Table 10-382.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SEC-CDR (SEC-CDR Link Maintenance) Page 10-1226 SEC-CDR (SEC-CDR Link Maintenance) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO PRI-CDR/SEC-CDR MINOR test cdr-link primary/secondary l CDR Link PRI-CDR/SEC-CDR WARNING test cdr-link primary/secondary CDR Link The SEC-CDR (SEC-CDR Link) maintenance strategy is co
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1227 SHDW-CIR (Common Shadow Circuit) MO Name (in Alarm Log) SHDW-CIR1 1. Alarm Level MAJOR Initial Command to Run test duplication 1C sh Full Name of MO Common Shadow Circuit Determine the carrier to test via the Port field from the Alarm or Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1228 Error Log Entries and Test to Clear Values Table 10-383.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1229 Short Test Sequence Long Test Sequence D/ND1 Duplication Interface Circuit Pack Manager I Loop Back Test (#274) (a) X X ND Inter-Duplication Interface Circuit Pack Loop Back Test (#280) (a) X X ND Duplication Interface Circuit Pack Background Test Query Test (#271) X X ND Duplication Interfa
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1230 Duplication Interface B Common Shadow Circuit and from control carrier A to test the Duplication Interface A Common Shadow Circuit. Table 10-384.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1231 demanded by maintenance software and can be run on both Duplication Interface circuit pack A and Duplication Interface circuit pack B. The same addresses used in the Common Shadow Circuit Circuit Loop Back Test (#283) are used. Table 10-385.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1232 Common Shadow Circuit M-BUS Time-Out Query Test (#285) An M-BUS time-out occurs when the Common Shadow Circuit on the Standby SPE attempts a memory write to the Memory circuit pack via the M-BUS and the write fails.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-CIR (Common Shadow Circuit) Page 10-1233 Table 10-386. TEST #285 Common Shadow Circuit M-BUS Time-Out Query Test — Continued Error Code Test Result FAIL Description/ Recommendation The tested Common Shadow Circuit is experiencing time-outs while trying to write to the Memory circuit pack over the M-BUS. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1234 SHDW-LNK (Memory Shadowing Link) MO Name (in Alarm Log) SHDW-LNK Alarm Level MAJOR Initial Command to Run test shadow-link Full Name of MO Memory Shadowing Link A High or Critical Reliability system contains two SPEs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) ■ NETCON for Network Control Circuit Pack ■ PACKET BUS for Packet Control Pack ■ TN CLK for Tone-Clock Circuit Pack ■ TDM-BUS for Time Division Multiplexing Bus ■ M-BUS for Memory Bus ■ ICC for Inter-Carrier Cable Page 10-1235 Please refer to the DUPINT, SHDW-CIR, MEM-BD, PROCR, PR-MAINT, and STBY-SPE Maint
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1236 TONE/CLOCK SELECT LEAD SPE SELECT LEAD D P M N U R E E P O M T I C O C R R O Y N S S N H E T A R C D I T O A R W L L T N B CARRIER C L K P TN772 TN773 TN770 TN777 I MBUS TDMBUS A TN765 DUP-A TO ICC-B M PKT CTRL ICC-C B PACKET BUS* (SCC ONLY) DUP-DUP
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1237 Error Log Entries and Test to Clear Values Table 10-387.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1238 command on a Standby SPE component requires that the Standby SPE be put into Maintenance Mode again before the test is run. Thus, the user notices a 1- to 20-minute delay when running another Standby SPE test after executing the Shadow Link Test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1239 ■ Requests the Standby SPE Maintenance/Tape Processor to hold the Standby SPE Processor reset. ■ Enables shadowing from Active SPE Memory to Standby SPE Memory and causes all of Active SPE Memory to be written to Standby SPE Memory (a refresh operation).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Page 10-1240 This message line error corresponds to Error Code 2020. It is displayed if the Shadow Link Test is attempted within the first five minutes of a restart of the Active SPE (that is, prior to the Active SPE holding the Standby SPE reset and refreshing it).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2047 Page 10-1241 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation The Standby SPE Maintenance/Tape Processor released the Standby SPE processor with a request to clear Standby SPE Memory; Standby SPE Memory was not successfully cleared. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2047 Page 10-1242 TEST #318 Shadow Link Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation 5. Issue the refresh spe-standby command to put the Standby SPE in Standby Mode. This command may have to be issued multiple times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2048 (cont’d.) Page 10-1243 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation 6. Issue the display errors command and check to see if an Error Type 82 is logged against STBY-SPE. If so, the problem is the carrier B Duplication Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2048 (cont’d.) Page 10-1244 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation Refer to Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2048 (cont’d.) Page 10-1245 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation Refer to Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2049 Page 10-1246 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation The Standby SPE Maintenance/Tape Processor released the Standby SPE processor with a request to perform the RAM Checksum Test on Standby SPE Memory.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code Page 10-1247 TEST #318 Shadow Link Test — Continued Test Result 2049 FAIL (cont’d.) (cont’d.) Description/ Recommendation 8. Issue the display errors command and check to see if an Error Type 58 is logged against STBY-SPE.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2049 (cont’d.) Page 10-1248 TEST #318 Shadow Link Test — Continued Test Result FAIL Description/ Recommendation Refer to the "Replacing Defective SPE Circuit Packs" section in Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388. Error Code 2049 Page 10-1249 TEST #318 Shadow Link Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation Refer to the "Replacing Defective SPE Circuit Packs" section in Chapter 6 to understand how to correctly replace the Duplication-Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SHDW-LNK (Memory Shadowing Link) Table 10-388.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Page 10-1251 SPE-SELEC (SPE Select Switch) MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO SPE-SELEC MAJOR test duplication-interface 1C sh SPE Select Switch SPE-SELEC WARNING test duplication-interface 1C sh SPE Select Switch 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Page 10-1252 Error Log Entries and Test to Clear Values Table 10-389.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Page 10-1253 Short Test Sequence Long Test Sequence D/ND1 Duplication Interface Circuit Pack Sanity Maze Test (#277) (a) X X ND Duplication Interface Circuit Pack SPE A Loop Back Test (#275) (a) X X ND Duplication Interface Circuit Pack SPE B Loop Back Test (#276) (a) X X ND Duplication Interface Circuit Pa
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SPE-SELEC (SPE Select Switch) Table 10-390. Error Code Page 10-1254 TEST #278 SPE Select Query Test Test Result Description/ Recommendation 1000 ABORT System resources required to run this test are not available. 2000 ABORT Response to the test request was not received within the allowable time period. 2033 ABORT Internal system error 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1255 STBY-SPE (Standby SPE) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO STBY-SPE WARNING status system 1 Standby SPE STBY-SPE MAJOR test spe-standby Standby SPE A high or critical reliability system contains two switch processing elements (SPEs).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1256 In certain circumstances, the Standby SPE is put into Maintenance Mode by the Active SPE. In this mode, the SW-CTL and PKT-CTRL on the Standby SPE are still isolated from the TDM Bus and Packet Bus, memory shadowing is disabled, and its processor is no longer held in a reset state.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1257 two) in the Active SPE, the same number of PI circuit packs must be present in the Standby SPE. If one SPE has a Packet Control Circuit Pack, the other SPE must also have one.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1258 Refer to the DUPINT, SHDW-CIR, MEM-BD, MEMORY, PROCR, PR-MAINT, TDM-BUS, PKT-BUS, TDM-CLK, PI-BD, PI-SCI, PKT-CTRL, SW-CTL, DATA-CHL, 12V-PWR, CARD-MEM and STBY-SPE for descriptions of the individual components. ............................................................................................... . . . .
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1259 Error Log Entries and Test to Clear Values Table 10-391. Error Type 1 Standby SPE Error Log Entries Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 0 Any Any Any test spe-standby l See note (n).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-391.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-391. Error Type Page 10-1261 Standby SPE Error Log Entries — Continued Aux Data Associated Test 812 (y) any SPE interchanged forced with health-override option: 822(z) any A non-hot interchange to the standby SPE occurred.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1262 functionality of the communication path, look for the presence of Error Types 80, 81, and 106 and use the recommended commands to clear these errors. c. Error Type 67 is logged when the Shadow Link Test (#318) fails. This implies that the shadowing mechanism is not functioning.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1263 shadowing mechanism may be functional. However, to restore the memory shadowing, look for the presence of Error Types 67, 85, and 106 and use the recommended commands to clear these errors.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1264 Active SPE and the Standby SPE may be functional. However, to restore the functionality of the communication path, look for the presence of Error Types 58, 80, 81, 98, and 99 and use the recommended commands to resolve these errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1265 2. Replace the new Standby (and former Active) SPE Processor circuit pack with a circuit pack of the appropriate vintage. 3. Issue the test spe-standby long command. Use the display error command with the "dup-spe" category to verify that all tests pass and that Error Type 139 does not recur. 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1266 Note that the busyout spe-standby and release spe-standby commands do not affect alarms on other Maintenance Objects in the standby processor complex. 2. If some of the tests fail, refer to the appropriate MO section and follow the procedures described there.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1267 r. Error Type 804 is logged when the upgrade software command failed due to a loss of communication with the Standby SPE during the reboot immediately following a successful software upgrade. This implies that the communication path between the Active SPE and the Standby SPE may not be functional.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1268 The software card-mem should be replaced by one that has a good checksum. The upgrade software command should be re-executed. y.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1269 Mode or whether it is in Maintenance Mode. Whenever this command is issued, any Standby SPE maintenance activity currently in progress (except for entering maintenance mode) is preempted, the Standby SPE Processor is held reset, and the Standby SPE’s memory is refreshed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1270 labeled "standby" on the status system form, wait 20 minutes. This does not include cases where the command completes with the terminal message line errors "Refresh not successful; use ‘display errors’ to check for STBY-SPE errors" or "Cannot interrupt Standby SPE while entering maintenance mode; please try later".
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) ■ Page 10-1271 test memory [1] a|b [short | long] For this command, there is one additional test for the Standby SPE Memory circuit pack: the Memory Functional Test #332. Refer to the MEM-BD section for a complete list of the tests that are run.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) ■ Page 10-1272 test data-module Runs the same set of tests on the standby SPE as on the Active SPE. Refer to the DATA-CHL section for a complete list of the tests that are run. ■ test network-control [[0]1] a|b [short | long] Runs the same set of tests on the standby SPE as on the Active SPE.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1273 Test Sequence of Test SPE-Standby Command Test Number Name of Test and Associated MO Short Test Sequence Long Test Sequence 332 Memory Functional Test X 318 Shadow Link Test (SHDW-LNK) X 285 Common Shadow Circuit MBUS Time-out Query (SHDW-CIR) X 283 Common Shadow Circuit Loop Back Test (SHDW-CIR) X
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1274 Test Sequence of Test SPE-Standby Command Test Number Name of Test and Associated MO Short Test Sequence Long Test Sequence 95 Time-of-Day Clock Test (SW-CTL) X X 92 Control Channel Interface Test (SW-CTL) X X 94 Control Channel Transmission Test (SW-CTL) X X 324 EPN Maintenance Board Interface Tes
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1275 Test Sequence of Test SPE-Standby Command Test Number Name of Test and Associated MO Short Test Sequence Long Test Sequence For a Packet Control circuit packet in the Standby SPE, the following three tests are run: 586 Packet Control System Technician Reset Test (PKT-CTRL) X X 583 Packet Control Read and C
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1276 described in Items 6, 7, and 8) is executed within three minutes, the one to 20-minute delay prior to the first test will not be observed. Each test in the sequence, including the first test, takes from 10 to 60 seconds to run.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1277 listed earlier in this section, the name of the object tested appears directly after each test number and name. Several of the conditions corresponding to the error codes documented here may be detected as soon as the test [[0]1] a | b [short | long] command is issued.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1278 This message line error, which corresponds to Error Codes 2012, 2013, 2014, 2015, 2021, 2024, 2048, 2049, 2050, or 2051, is displayed when a refresh spe-standby command fails.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Page 10-1279 check for STBY-SPE errors" or "Cannot interrupt Standby SPE while entering maintenance mode; please try later." Issue the refresh spe-standby command once more.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 4 Page 10-1280 Test Result Error Codes Associated with the Standby SPE Test Result ABORT Description/ Recommendation The Active SPE was unable to disable or enable shadowing from Active SPE memory to Standby SPE memory.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 4 Page 10-1281 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT (cont’d.) Description/ Recommendation 6. If no error type is logged, the problem may be the carrier A Duplication Interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 1030 Page 10-1282 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT Description/ Recommendation The component on which the test was to be run is on the Standby SPE. This test may only be run on this component when it resides on the Active SPE.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code Page 10-1285 Test Result Error Codes Associated with the Standby SPE — Continued Test Result Description/ Recommendation 2023 ABORT Internal system error.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 2024 (cont’d.) Page 10-1286 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT Description/ Recommendation 6. Check the Inter-Carrier Cable to see if it is loose or disconnected.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 2024 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT (cont’d.) 2024 Page 10-1287 ABORT Description/ Recommendation 10. Issue the display errors command and check to see if Error Type 58 is logged against STBY-SPE.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 2024 Page 10-1288 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT (cont’d.) Description/ Recommendation 11. Issue the refresh spe-standby command to put the Standby SPE into Standby Mode. This command may have to be issued multiple times.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code 2025 (cont’d.) Page 10-1289 Test Result Error Codes Associated with the Standby SPE — Continued Test Result ABORT Description/ Recommendation 6. Issue the display errors command and check to see if an Error Type 80 is logged against STBY-SPE.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STBY-SPE (Standby SPE) Table 10-392. Error Code Page 10-1293 Test Result Error Codes Associated with the Standby SPE — Continued Test Result Description/ Recommendation 2054 ABORT This indicates an incompatibility between the two Processor circuit packs in a Duplication Option system. Follow the repair steps for STBY-SPE error 139 note (k).
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1294 STRAT-3 (Stratum 3 Clock)] 10 MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO STRAT-3 MAJOR test synchronization Stratum 3 Clock STRAT-3 MINOR test synchronization Stratum 3 Clock STRAT-3 WARNING test synchronization Stratum 3 Clock The Di
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1295 connected directly to the Stratum 3 clock for timing purposes, but the DS1 data may be routed into the switch by using a Y connector.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1296 NOTE: When looking in the Stratum 3 cabinet, "A" card is on the left and "B" card is on the right. Stratum 3 Clock LED Strategy Red and green LEDs are provided on the components of the Stratum 3 clock for status and alarm indications. ! WARNING: The normal LED scheme is not followed for this device.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1297 NOTE: Removal of a card in the Stratum 3 clock may cause alarm(s) to be resolved and the query test to pass. However, the removed cards should still be replaced to restore the Stratum 3 clock to full service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] 1. Page 10-1298 Composite Clock source refers to the protocol used to electrically transfer timing from the Stratum 3 clock to the PBX switch. The Composite Clock source is not relevant to Definity Generic 1.1. NOTE: When looking in the Stratum 3 cabinet, "A" card is on the left and "B" card is on the right.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1299 local oscillator on the TN780 Tone-Clock circuit pack must serve as the reference instead, a Major alarm is raised. Otherwise, a Minor alarm is raised. b. This error can be caused by one of the following conditions: 1.One or both TOCs (Timing Output Cards) may have failed, 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1300 Maintenance documentation. Before switching back to the new TN780 Tone-Clock circuit pack, use the test tone-clock PC long command to check that the Tone-Clock is receiving a signal from the Stratum 3 clock. The notation "PC" denotes a port network number and carrier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Page 10-1301 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following table when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-394. Page 10-1302 TEST #649 Stratum 3 Clock Alarm Query Error Code Test Result 1001 ABORT Description/ Recommendation The system could not allocate the necessary resources to run this test. 1. Retry the command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-394. Page 10-1303 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result 1 FAIL Description/ Recommendation Either Reference A failed or CI card A failed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-394. Page 10-1304 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result 1 FAIL (cont’d.) Description/ Recommendation 3. Look for DS1-BD (DS1 Interface Circuit Pack) errors using the display error command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-394. Page 10-1305 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result Description/ Recommendation 4 FAIL One clock unit failed. 1. Look at the Stratum 3 cabinet for a red LED on a circuit card marked "ST3." Replace the card. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-394. Page 10-1306 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result 8 FAIL (cont’d.) Description/ Recommendation 3. Look for DS1-BD (DS1 Interface Circuit Pack) errors using the display error command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures STRAT-3 (Stratum 3 Clock)] Table 10-394. Page 10-1307 TEST #649 Stratum 3 Clock Alarm Query — Continued Error Code Test Result Description/ Recommendation 32 FAIL All clock unit(s) failed. 1. Look at the Stratum 3 cabinet for red LEDs on circuit cards marked "ST3." Replace the card(s). 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SVC-SLOT (Service Slot) Page 10-1308 SVC-SLOT (Service Slot) MO Name As It Appears in Alarm Log SVC-SLOT Alarm Level MINOR Initial System Technician Command to Run none Full Name of MO Service Slot The Service Slot maintenance object is used to detect when an invalid circuit pack is inserted into a SERVICE slot.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SVC-SLOT (Service Slot) ■ Call Classifier (TN744) ■ Integrated Announcement (TN750) ■ Maintenance/Test (TN771C) ■ Speech Synthesizer (TN725B) ■ Tone Detector (TN748C) Page 10-1309 The code of the invalid circuit pack can be displayed by using the list configuration board UUCSS command, where "UU" is the universal cabinet number, "C" is the c
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1310 SW-CTL (Switch Control) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SW-CTL MINOR test network-control a/b sh Switch Control SW-CTL MAJOR test network-control a/b sh Switch Control The Switch Control resides on the TN777 Network Control (Netcon) circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1311 TDM BUS PORT CIRCUIT PACK PROCESSOR NETWORK CONTROL PORT CIRCUIT PACK PORT CIRCUIT PACK Figure 10-86.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1312 Error Log Entries and Test to Clear Values Table 10-395.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1313 c. If the Aux Data is less than 100, the test may have been interrupted by LMM operations. Wait 1 minute, then test again. Retry the test a maximum of three times. If the Aux Data is more than 100 or fails two out of three times with Aux Data less than 100, the Netcon circuit pack needs to be replaced. d.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1314 f. The Aux Data for this error is not meaningful. The 1793 errors are in-line errors that indicate a possible problem with the interface between the Switch Control and the processor. The receipt of these errors causes Switch Control maintenance to run specific Switch Control tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1315 Notes: a. Refer to DATA-BD (Network Control Circuit Pack) Maintenance documentation for a description of these tests. b. Refer to DATA-CHL (Network Control Channel) Maintenance documentation for a description of these tests.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-396. Error Code other Page 10-1316 TEST #92 Control Channel Interface Test — Continued Test Result FAIL Description/ Recommendation Messages could not be looped back through the control channel interface. If this is a standard system, the customer probably cannot make or receive calls. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1317 Table 10-397. TEST #93 Switch Control Reset Test Error Code Test Result Description/ Recommendation 2012 ABORT Internal system error 2013 2100 none ABORT Could not allocate the necessary system resources to run this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1318 Control Channel Transmission Test (#94) Control channel messages are sent from the SPE to selected port circuit packs and the response from the port circuit packs is checked. This tests the ability of the Switch Control to send and receive messages on the control channel of the TDM Bus.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-398. Error Code 0 Page 10-1319 TEST #94 Control Channel Transmission Test — Continued Test Result FAIL Description/ Recommendation The Switch Control cannot communicate on the TDM Bus control channel. The customer probably cannot make or receive calls. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1320 Table 10-399. TEST #95 Time of Day Clock Test Error Code 1000 Test Result ABORT Description/ Recommendation The test was interrupted by a higher priority task. 1. Rerun the test at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1321 Switch Control EPN Maintenance Board Interface Test (#324) Loop back messages are sent to the Switch Control via the interface used for EPN maintenance circuit pack messages. The messages are returned to the SPE for verification via the same interface. Table 10-400.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Table 10-400. Error Code any Page 10-1322 TEST #324 Switch Control EPN Maintenance Board Interface Test — Continued Test Result FAIL Description/ Recommendation This failure indicates that communications with the Maintenance circuit pack in the EPN is probably not possible. The EPN Manager I may not be usable. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SW-CTL (Switch Control) Page 10-1323 Table 10-401. TEST #325 Switch Control Destructive EPN Maintenance Board Interface Test — Continued Error Code Test Result Description/ Recommendation 2013 32511 ABORT Could not allocate the system resources to run for this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1324 SYNC (Synchronization) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SYNC MAJOR display errors Synchronization Maintenance SYNC MINOR display errors Synchronization Maintenance SYNC WARNING test synchronization Synchronization Maintenance The Synchronization Maintenance i
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1325 the operation and maintenance described below is the same except for the references to multiple EPNs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1326 scenario, is designated the master port network and the EPNs are called slave port networks. The master port network is defined as the port network that contains the system synchronization source.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1327 EXTERNAL STRATUM 3 DS1 REFERENCES CLOCK TONE/CLOCK TN780 PPN TIMING TIMING INFO INFO EI LINK EI LINK EPN EPN EXPANSION INTERFACE (EI) LINK* * EPN-TO-EPN LINKS ARE NOT USED TO CARRY TIMING Figure 10-88.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1328 port networks. The master port network is defined as the port network whose Tone-Clock is connected to the Stratum 3 clock. NOTE: The Stratum 4 equipment (usually a PBX) should never provide timing to a Stratum 3 PBX. NOTE: The external Stratum 3 clock may be connected to the TN780 Tone-Clock in any port network.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1329 "DEFINITY" "DEFINITY" COMMUNICATONS COMMUNICATONS SYSTEM SYSTEM GENERIC 2 GENERIC 2 "DEFINITY" "DEFINITY" COMMUNICATONS COMMUNICATONS "DEFINITY" "DEFINITY" COMMUNICATONS COMMUNICATONS SYSTEM SYSTEM SYSTEM SYSTEM GENERIC 1 GENERIC 1 GENERIC 1 GENERIC 1 TIMING LOOP CORRECT TIMING DISTRIBUTION
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1330 5. The following two patterns may occur when the circuit pack is either in Active or Standby mode. The best approach to determine the mode of the circuit pack is to use the status system system technician command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1331 Error Log Entries and Test to Clear Values Table 10-402.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1332 documentation to resolve any errors associated with the primary DS1 interface circuit pack. If no errors are listed in the Error Log for the primary DS1 interface circuit pack, continue with the following steps. 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1333 2.Test the active Tone-Clock circuit pack in the master port network via the test tone/clock PC long command. Check the Error Log for TDM-CLK errors and verify that TDM Bus Clock Test #148 passes successfully.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1334 ■ If the problem still persists, switch the Tone-Clock in the slave port network back to the previous configuration. Then, switch Expansion Interface Links via the set expansion-link PCSS command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Page 10-1335 5.Standard system:—Error 2305: ■ Replace the Expansion Interface circuit pack in this port network and the Expansion Interface circuit pack in the PPN that is connected to this port network. ■ If the problem persists, replace the Tone-Clock circuit pack in the slave port network.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYNC (Synchronization) Table 10-403. Error Code Page 10-1336 TEST #417 Test Synchronization Test — Continued Test Result PASS Description/ Recommendation The Synchronization Maintenance component circuit pack parameters have been successfully updated. The system should be synchronized after successful execution of this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1337 SYS-PRNT (System Printer) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO SYS-PRNT MINOR test sp-link l System Printer SYS-PRNT WARNING release sp-link System Printer The Report Scheduler feature provides the capability to schedule selected administration commands to be prin
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1338 Network Control circuit pack. If System Printer Link Maintenance cannot restore the System Printer Link, the maintenance tests of these individual components of the System Printer Link must be executed to diagnose faults.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1339 Make sure that the SYS-PRNT output device is on-line and ready-for-service. Check the physical connectivity between the Data Module and the SYS-PRNT output device or between the EIA port on the backplane of the switch and the SYS-PRNT output device. 6.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1340 3.4- time-out during setup attempt. Most likely due to problem with physical link or printer status. 4.internal system error. Most likely temporary/sporadic failure. 5.the data module the printer is trying to use is busy with another call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Page 10-1341 disconnected already, this test just returns PASS. All resources allocated for a System Printer Link are released after this test. Table 10-405. TEST #213 Link Tear Down Test Error Code Test Result 40, 50 ABORT Description/ Recommendation Internal system error 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYS-PRNT (System Printer) Table 10-406. Error Code 1010 Page 10-1342 TEST #215 Link Retry Test — Continued Test Result ABORT Description/ Recommendation The System Printer Link has been busied out. 1. Enter the release sp-link command to release the System Printer Link from the busyout state. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures SYSTEM (System) Page 10-1343 SYSTEM (System) MO Name (in Alarm Log) SYSTEM 1. Alarm Level None Initial Command to Run1 None Full Name of MO SYSTEM SYSTEM only has errors associated with it and thus only appears in the Error Log and not in the Alarm Log. There are no tests that can be run with SYSTEM.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures SYSTEM (System) Page 10-1344 Notes: a. A System Restart Level 3 was requested. b. A System Restart Level 2 was requested. This can happen due to a loss of tones (due to a faulty Tone-Clock circuit pack). c. A System Restart Level 1 was requested. d. A process trapped. e. A Restart Level 2 occurred due to a power loss. f.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1345 TAPE (Tape Unit) [G3iV1.1-286] MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO TAPE MAJOR test tape long1 Tape Unit TAPE MINOR test tape long Tape Unit TAPE WARNING test tape long Tape Unit 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1346 addition, a worn tape may leave abrasive particles in the tape drive head. Before implementing any of the following repair procedures, the tape head of all the tape drive units in the system should be cleaned. Follow the directions given in the ‘‘Tape Drive Head Cleaning Procedure’’ section.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1348 If Error Type #1 reappears and becomes a chronic problem, the fault may be with the tape drive unit, and it could be intermittent in nature. In this case, replace the tape drive unit with a new tape drive unit and repeat "Error 1 - Repair Procedure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1349 If this error reappears and becomes a chronic problem, the fault may be with the tape drive unit, and it could be intermittent in nature. In this case, replace the tape drive unit with a new tape drive unit and repeat "Error Type #1793 - Repair Procedure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1350 h. [G1.1, G3iV1 EDI 6.0 and earlier] Error Type #2817 is reported whenever the tape read/write test fails. The auxiliary data field indicates the cause of the test failure as follows: 9032 – Significant portion of the scratch area on the tape cannot be read.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1351 NOTE: In a High or Critical Reliability system, the following repair procedure assumes that no major alarms exist on the PROCR (Processor), MEM-BD (Memory), or DUPINT (Duplication Interface) circuit packs or on the STBY-SPE (Standby SPE) MO.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1352 6.The Standby SPE must be in Standby Mode before issuing the test tape [a|b] long command. If the Standby SPE is not in Standby Mode, the additional tests needed to clear Error Type #3329 are not run. These additional tests also cause the test tape [a|b] long command to take longer to execute. 7.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1353 [G1.1 and earlier] Issue the test tape [a/b] long repeat 3 command for the associated tape drive unit. 3.If all tests up to Test #505 pass, assume that the problem has been resolved. Test #505 will fail if a successful save translations has not occurred since the original failure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1354 System Technician Demanded Tests: Descriptions and Error Codes Always investigate tests in the order they are presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1355 NOTE: This test does not check for tape cartridge data consistency, nor does it check the integrity of every block on tape. Table 10-408.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-409. Page 10-1356 TEST #66 Tape Diagnostic Test Error Code Test Result 1029 to 2051 ABORT Refer to the STBY-SPE (Standby SPE) Maintenance documentation for a description of these error codes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1357 Status Request Test (#69) This test requests the Maintenance/Tape Processor (MTP) firmware on the TN773 Processor circuit pack for the current Tape Unit status and displays the results. Table 10-411.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-412. Error Code Page 10-1358 TEST #230 DMA Latch Test — Continued Test Result 23002 to 23005 FAIL 23006 FAIL Description/ Recommendation Hardware not responding. 1. Follow the instructions provided in the ‘‘Tape Maintenance and Repair Procedures’’ section. Could not send a test message to MTP. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-412. Page 10-1359 TEST #230 DMA Latch Test — Continued Error Code Test Result 9000’s ABORT Refer to Table A, ‘‘Tape Unit Aux Data/Error Codes Tables’’ and follow the recommended repair strategy for the specific error code.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-413. Error Code 2012 Page 10-1360 TEST #505 Tape Save Translation Status Test — Continued Test Result ABORT Description/ Recommendation 1. Do the steps below following the directions in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. Issue the test tape long command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1361 An uncorrectable tape error is one in which a block error persists during a read or write operation to the tape. Errors of this type are unable to be corrected by several attempts at rereading or rewriting the block on the tape.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-414. Error Code 100 Page 10-1362 TEST #692 Tape Block Error Test — Continued Test Result FAIL Description/ Recommendation 1. Do the steps below following the directions in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. Issue the test tape long command. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-415. Aux Data/ Error Codes 9009 Page 10-1363 Table A: Tape Unit Aux Data Table — Continued Explanation Operation timed out. Strategy 1. Follow the instructions provided in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. If the problem still exists, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-415. Aux Data/ Error Codes 9023 Page 10-1364 Table A: Tape Unit Aux Data Table — Continued Explanation Write-protected tape. Strategy 1. Disable the write-protect switch on the tape cartridge. 2. Check the power by performing Step 1 of the ‘‘Tape Maintenance and Repair Procedures’’ section. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-415. Aux Data/ Error Codes 9026 Page 10-1365 Table A: Tape Unit Aux Data Table — Continued Explanation Hardware error detected. Strategy 1. Do the steps below following the directions in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2. Issue the test tape long commnd.dispatch with tape unit. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Table 10-415. Aux Data/ Error Codes 9033 Page 10-1366 Table A: Tape Unit Aux Data Table — Continued Explanation Inability to write a significant portion of the scratch area on the tape. Strategy 1. Follow the steps provided in the ‘‘Tape Maintenance and Repair Procedures’’ section. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1367 "5," the number has one digit. For example, if the number is "2300," "2" indicates that the tape cartridge should be replaced soon. "3" indicates that the Tape Drive could not read or write at least one block of data from the tape. Table 10-416. Table B.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1368 Aux Data Values Indicating the Tape File Type This table translates Aux Data values to the corresponding tape file type. Table 10-417. Table C.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1369 YELLOW LED TAPE DRIVE HEAD CLEANING MOTION CAPSTAN PUSH BACK THE TAPE ACCESS DOOR Figure 10-90. Front View of the Tape Drive To position the tape drive head properly for cleaning, do the following: 1. Install a tape cartridge into the drive with the power on. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] ! Page 10-1370 WARNING: DO NOT GET TAPE HEAD CLEANING SOLUTION ON THE CAPSTAN. 6. With a dry swab, wipe away any remaining residue from the tape head. Tape Maintenance and Repair Procedures This section contains commonly used procedures to resolve tape alarms.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1371 2. Check for a dirty tape drive head. ■ Clean the tape drive head (refer to the ‘‘Tape Drive Head Cleaning Procedure’’ section, which immediately precedes this section). ■ Reinsert the main tape cartridge (for example, the tape that was in the tape drive). Make sure the tape is not write-protected.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1372 If all tests pass: The alarm should be cleared ([G1 Only] unless Error Type #1793, #1828, #2049, or #2084 is present, in which case 48 hours must elapse). The problem was that both the main tape and backup tape became defective. Mark the defective tape and follow the standard disposal procedures.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1373 If all tests pass: The alarm should be cleared ([G1 Only] unless Error Type #1793, #1828, #2049, or #2084 is present, in which case 48 hours must elapse). The problem was that the original tape drive was defective. (To see the hardware errors against the TAPE MO, issue the display errors command.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1374 NOTE: Before performing the following repair procedures, refer to the "Handling Control Circuit Packs" section in Chapter 5, ‘‘Routine Maintenance Procedures’’ for instructions on how to replace a circuit pack in a Standard system. 7.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1375 If any test failed, proceed to Step 9. 9. Replace the TN773 Processor circuit pack. ■ Power down the system. ■ Reinsert the original TN770 Memory circuit pack. ■ Replace the TN773 Processor circuit pack. ■ Power up the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE (Tape Unit) [G3iV1.1-286] Page 10-1376 If all tests pass: The problem was a defective Memory circuit pack. If any test failed, proceed to Step 12. 12. Replace the TN773 Processor circuit pack on the STANDBY control carrier. ■ Reinsert the original TN770 Memory circuit pack. ■ Replace the TN773 Processor circuit pack (see the previous Note).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Page 10-1377 TAPE-DAT (Tape Consistency) MO Name (in Alarm Log) TAPE-DAT Initial Command to Run Alarm Level MINOR test tape a|b l Full Name of MO Tape Consistency In High and Critical Reliability systems, the system software translations, as well as other information, can be stored on two tapes: one in the Active SPE
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Page 10-1378 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code 0 Page 10-1379 TEST #421 Tape Data Consistency Check Test Test Result ABORT Description/ Recommendation The test timed out without completing. This error can occur when the system is heavily loaded and the test is not allocated sufficient time to run. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code 35535 Page 10-1380 TEST #421 Tape Data Consistency Check Test — Continued Test Result ABORT Description/ Recommendation Could not access the tape (could be active or standby). 1. The tape may be damaged or missing. Resolve all problems with all tape tests in the Long Test Sequence for both tapes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code Page 10-1381 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 9 FAIL The translations and announcements are different in both SPEs. The Active SPE is the most current. 10 FAIL The translations and announcements are different in both SPEs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code Page 10-1382 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 17 FAIL The translations and announcements are different in both SPEs. The Active SPE has the most current translations and the Standby SPE has the most current announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code Page 10-1383 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 36 FAIL The update files and load vintages are different in both SPEs. The Active SPE has the most current update file.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code Page 10-1384 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 44 FAIL The update files, load vintages, and announcements are different in both SPEs. The Active SPE has the most current update file and announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code 64 Page 10-1385 TEST #421 Tape Data Consistency Check Test — Continued Test Result FAIL Description/ Recommendation The update files are different in both SPEs. The update file on the standby SPE is most current. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code Page 10-1386 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 73 FAIL The update files, translations, and announcements are different in both SPEs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TAPE-DAT (Tape Consistency) Table 10-419. Error Code Page 10-1387 TEST #421 Tape Data Consistency Check Test — Continued Test Result Description/ Recommendation 84 FAIL The update files, load vintages, and announcements are different in both SPEs. The Standby SPE has the most current update file and announcements.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDMODULE (Trunk Data Module) Page 10-1388 TDMODULE (Trunk Data Module) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TDMODULE1 MINOR test port PCSSpp l Trunk Data Module TDMODULE (a) WARNING test port PCSSpp l Trunk Data Module 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1389 TDM-BUS (TDM Bus) MO Name (in Alarm Log) Alarm Level Initial Command to Run Full Name of MO TDM-BUS MAJOR test tdm P TDM Bus TDM-BUS MINOR test tdm P TDM Bus TDM-BUS WARNING test tdm P TDM Bus The TDM Bus consists of a duplicated TDM Bus on each port network (PPN and EPN): TDM Bus A and TDM Bus B.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1390 identification of the cause of a TDM Bus fault is difficult. If a TDM Bus problem is suspected, the system technician should run the test tdm P system technician command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1391 3. Whether or not all the errors can be cleared, test the TDM Bus again via the test tdm P command. 4. If some TDM Bus tests fail, continue with the next circuit pack. 5. If there are no more circuit packs in the list, go to Procedure 2. 6. If all the TDM Bus tests pass, the problem has been fixed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1392 ■ If any of the TDM Bus tests fail, the re-inserted circuit pack is faulty. Replace the circuit pack and do this procedure again for the new circuit pack. ■ If none of the TDM Bus tests fail, then the problem has been fixed.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1393 In a High or Critical Reliability System A less destructive procedure for processor complex circuit packs can be used rather than the one described for standard systems.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1394 cover of the cabinet. When the length of the TDM Bus is modified via this procedure, the circuit packs that are essential to system operation and TDM Bus maintenance (for example, Network Control circuit pack, Tone-Clock circuit pack, Tone Detector circuit pack) must still be connected to the new shortened TDM Bus.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1395 until it receives a restart message when the control channel is on the same TDM Bus PT or when this circuit pack is powered up again.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1396 ! WARNING: This command removes power and returns power to the designated Medium cabinet port carrier. Thus, any other circuit packs on this carrier is also temporarily taken out-of-service. Error Log Entries and Test to Clear Values Table 10-420.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1397 b. This error indicates the TDM Bus is corrupted. If the corruption was on the Control Channel bus and this system has High or Critical Reliability, TDM Bus maintenance automatically switches the control channel and/or tones to the other bus. The same strategy applies if the corruption was on the bus carrying the tones.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1398 g. These errors indicate communication problems. On a High or Critical Reliability system, TDM Bus maintenance may switch the Control Channel bus and/or Tone bus to the other bus. Test the TDM Bus via the test tdm P command and follow the procedures according to the error codes reported from the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1399 Table 10-421. TEST #294 or #295 Idle Time Slot Test on TDM Bus A or TDM Bus B Error Code Test Result Description/ Recommendation none ABORT Could not allocate the necessary system resources to run this test. For example, maintenance could be running on the Tone Detector circuit pack and it is using the CPTRs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-422. Error Code none Page 10-1400 TEST #296 Control Channel Test — Continued Test Result FAIL Description/ Recommendation Communication through the Control Channel is not working. The problem is not necessarily the TDM Bus itself. 1. Display the hardware error and alarm log for the Tone-Clock circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-423. Error Code Page 10-1401 TEST #297 Digit Detection Test Test Result Description/ Recommendation none, 1001 2100 ABORT Could not allocate the necessary system resources to run this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1402 For a system with a TN756 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence Long Test Sequence D/ND1 X D SAKI Reset Test (#53) (a) Clock Health Test (#46) (b) X X ND Control Channel Loop Around Test (#52) (a) X X ND Tone Detection Verification Test (#42) (c) X X ND Tone Detector Audi
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-424.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1404 Table 10-425. TEST #149 TDM Bus Clock Slip Inquiry Test Error Code 1001 Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1405 Table 10-425. TEST #149 TDM Bus Clock Slip Inquiry Test — Continued Error Code ANY Test Result FAIL (cont’d.) Description/ Recommendation 3. If there are no SYNC or DS1-BD errors and a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-426. Error Code 1001 Page 10-1406 TEST #150 TDM Bus Clock PPM Inquiry Test Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Table 10-426. Error Code ANY (cont’d.) Page 10-1407 TEST #150 TDM Bus Clock PPM Inquiry Test — Continued Test Result FAIL Description/ Recommendation 4.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1408 ■ Set the number of slips to trigger loss of signal - currently 30 per 5 millisecond period ■ Enable the on-board synchronization switching algorithm (see above) ■ Enable holdover operation (TN2182 only). This is not a test and will always pass without identifying or reporting any Tone-Clock circuit pack errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-BUS (TDM Bus) Page 10-1409 Standby Reference Health Check Test (#651) This test evaluates the quality of the external synchronization timing source for the Standby Tone-Clock circuit pack. Table 10-429.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1410 TDM-CLK (TDM Bus Clock) MO Name (in Alarm Log) Alarm Level Initial Command To Run1 Full Name of MO TDM-CLK MAJOR test tone-clock UUC short TDM Bus Clock TDM-CLK MINOR test tone-clock UUC short TDM Bus Clock TDM-CLK WARNING release tone-clock UUC TDM Bus Clock 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Tone-Clock Role Page 10-1411 Initial External Synchronization Source Synchronization Facilities MASTER SLAVE Backup External Synchronization Source Stratum 3 Clock Source "A" Source "B" DS1 Primary and Secondary DS1 Primary DS1 Secondary DS1 Primary Only DS1 Primary None No External Source None None PNC Dupli
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) TDM Bus Clock Error Log Entries — Continued Table 10-430.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1413 d. The Tone-Clock circuit pack in the PPN is not a TN780 while a Stratum 3 synchronization is administered. Replace the Tone-Clock in the PPN with a TN780, or change synchronization administration to Stratum 4 if a Stratum 3 clock is not being used. e. The tone-clock has reported an out-of-lock condition.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1414 2.Otherwise, enter the display errors command, and follow corrective procedures for any other TDM-CLK, TONE-BD, SYNC, DS1C-BD, EXP-INTF, SNC-BD, and SNI-BD errors logged, except for those in the following table.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1415 j. The indicated active Tone-Clock circuit pack, which is on a port network that does not contain the system synchronization reference (a slave Tone-Clock), has detected a loss of timing signal from its EXP-INTF synchronization source. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1416 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below. By clearing error codes associated with the SAKI Reset Test for example, you may also clear errors generated from other tests in the testing sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1417 TDM Bus Clock Circuit Status Inquiry Test (#148) The TDM Bus Clock circuitry is checked for sanity. Any problems that are found are reported via error codes Table 10-431.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-431. Error Code 64 Page 10-1418 TEST #148 TDM Bus Clock Circuit Status Inquiry Test — Continued Test Result FAIL Description/ Recommendation This message is only sent when an uplink message has reported the loss of valid synchronization timing information coming into this Port Network.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-432. Error Code 1001 Page 10-1419 TEST #149 TDM Bus Clock Slip Inquiry Test Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-433. Error Code 1001 Page 10-1420 TEST #150 TDM Bus Clock PPM Inquiry Test Test Result Description/ Recommendation ABORT The system could not allocate the necessary resources for the test. ABORT The system could not allocate the necessary resources for the test. 1. Wait 1 minute, and retry the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1421 ■ Set the PPM threshold at 60 PPM for TN768 and TN780. Set the PPM threshold at 85 PPM for TN2182.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Page 10-1422 TEST #574 Board Type Check Test — Continued Table 10-435. Error Code Test Result PASS Description/ Recommendation The proper (TN780) Tone-Clock circuit pack code is present for Stratum 3 Clock synchronization.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TDM-CLK (TDM Bus Clock) Table 10-436. Error Code Page 10-1423 TEST #651 Standby Reference Health Check Test — Continued Test Result Description/ Recommendation 0 FAIL The external synchronization timing source for side A of the Stratum 3 clock, or for the primary DS1 reference is either absent or invalid.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TIE-BD (Tie Trunk Circuit Pack) Page 10-1424 TIE-BD (Tie Trunk Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO TIE-BD MIN test board PCSS sh Tie Trunk Circuit Pack TIE-BD WRN test board PCSS sh Tie Trunk Circuit Pack 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1425 TIE-DS1 (DS1 Tie Trunk) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO TIE-DS11 MAJOR2 test trunk l DS1 Tie Trunk TIE-DS1 MINOR test trunk l DS1 Tie Trunk TIE-DS1 WARNING test trunk DS1 Tie Trunk 1. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1426 Hardware Error Log Entries and Test to Clear Values DS1 Tie Trunk Maintenance Error Log Entries Error Type Aux Data 01 0 1 (a) 57476 Associated Test Any Alarm Level On/Off Board Test to Clear Value Any Any test trunk / sh r 1> 57477 57485 57487 15 (b) Any Port Audit and Update Test (#36)
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1427 DS1 Tie Trunk Maintenance Error Log Entries 2562(j) 16665 2817(k) 52992 3840 (j) Any Port Audit and Update (Test #36) Continued on next page 1. 2. 3. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1428 d. Error Type 130—This error type indicates that the circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, reinsert or replace the circuit pack. e. Error Type 257—The DS1 Interface circuit pack detects a hardware error on the DS1 tie trunk.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1429 l. Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter status trunk command and verify the status of the trunk. If the trunk is out-of-service, then enter release trunk command to put it back to in-service. Retry the test command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-437. Error Code Page 10-1430 TEST #6 NPE Crosstalk Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-437. Error Code 1003 Page 10-1431 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-437. Error Code 2053 Page 10-1432 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation At least one of the following errors is found on the DS1 circuit pack: 1281—Loss of signal, 1793—Blue Alarm, 2049—Red Alarm, 2305—Yellow Alarm, 1537— Hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-437. Error Code 0 Page 10-1433 TEST #6 NPE Crosstalk Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). This could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an insane board is inserted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-438. Error Code Page 10-1434 TEST #7 Conference Circuit Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the command at one-minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-438. Error Code 1003 Page 10-1435 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of tone detectors present or some of the tone detectors may be out of service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-438. Error Code Page 10-1436 TEST #7 Conference Circuit Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT System resources required to run this test are not available. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-438. Error Code Page 10-1437 TEST #7 Conference Circuit Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port did not conference the tones correctly. This can cause noisy and unreliable connections. 1. Enter the list configuration board UUCSS command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-438. Error Code Page 10-1438 TEST #7 Conference Circuit Test — Continued Test Result FAIL (con’t.) Description/ Recommendation 6. Replace the circuit pack. NOTE: If the conference circuit test fails for all ports on a circuit pack, a -5 volt power problem is indicated.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-438. Error Code 0 Page 10-1439 TEST #7 Conference Circuit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-439. Error Code 1000 Page 10-1440 TEST #36 Audit and Update Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test were not available. The port may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-439. Error Code Page 10-1441 TEST #36 Audit and Update Test — Continued Test Result PASS Description/ Recommendation Trunk translation has been updated successfully. The current trunk states kept in the DS1 Interface circuit pack and switch software are consistent.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Page 10-1442 reply and the timer expires, the test is aborted. Once the active message is received, a dial pause message is sent to the DS1 Interface circuit pack. If the DS1 Interface circuit pack replies with a dial pulse tone message when the far end responds to the seizure, then the DS1 tie trunk Seizure Test passes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-440. Error Code 1004 Page 10-1443 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result ABORT Description/ Recommendation Far end is seizing the trunk while the test is ongoing. A glare situation is detected. Current test is designed to be aborted.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-440. Error Code 1020 Page 10-1444 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result ABORT Description/ Recommendation The test did not run due to an already existing error on the specific port or due to a more general circuit pack error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-440. Error Code Page 10-1445 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result FAIL Description/ Recommendation The far-end trunk did not respond to the seizure of the near-end trunk within the allowable time period. This test could have associated in-line errors in the error log. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-440. Error Code 2000 Page 10-1446 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result FAIL Description/ Recommendation Response to the seizure message was not received within the allowable time period. 1. Enter the list configuration board UUCSS command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) Table 10-440. Error Code 0 Page 10-1447 TEST #136 DS1 Tie Trunk Seizure Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1448 TIE-TRK (Tie Trunk) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO TIE-TRK2 MAJOR3 test port PCSSpp l Tie Trunk TIE-TRK MINOR test port PCSSpp l Tie Trunk TIE-TRK WARNING test port PCSSpp sh Tie Trunk 1. 2. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1449 In G3iV1.1-286 or G3iV2-386, a tie trunk port can also be administered as an access endpoint, which is a non-signaling channel with a voice-grade data bandwidth. PBX TIE TIE TRUNK TRUNK CIRCUIT CIRCUIT PACK PACK PBX PORT PORT TIE TRUNK Figure 10-91.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1450 [G3iV2-386] circuit pack, also for continuous-seize-ack and discontinuous-seize-ack), this test activates the M lead and checks for a response from the distant end within 10 seconds. For G3iV1.1-286 or G3iV2-386, this test ABORTS on trunk ports administered as access endpoints.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1451 testing configuration allows for the connection of Tie Trunks back-to-back in the same switch to verify the operation of Tie Trunk ports. The tests can be performed in either the E&M or simplex modes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) TIE Trunk Error Log Entries — Continued Table 10-441.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1453 Notes: a. Digit time-out. This occurs when the far-end PBX begins transmitting digits too late (10 seconds) after receiving the signal indicating ready to receive digits (if any). This can occur on an incoming immediate, wink, or delay dial line. Check the far-end PBX to ensure a translation match at both ends. b.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1454 m. Reorder message. Trunk could not be seized. This error causes the Tie Trunk Seizure Test (#73) to run, and it is considered a problem only if the Seizure Test fails (in which case Error Type 1793 also shows up).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1455 a. ATMS test are not part of either sequence. They are run either on demand with the test analog-testcall command or via the ATMS schedule. NPE Crosstalk Test (#6) One or more NPE reside on each circuit pack with a TDM Bus interface.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1456 Table 10-442. Error Code 1001 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1457 Table 10-442. Error Code TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1458 Table 10-442. Error Code 0 TEST #6 NPE Crosstalk Test — Continued Test Result Description/ Recommendation PASS The port is correctly using its allocated time slots. User-reported troubles on this port should be investigated using other port tests and examining station, trunk or external wiring.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1459 Table 10-443. TEST #33 Loop Around and Conference Circuit Test Error Code Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1460 Table 10-443. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 1000 Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The trunk may be busy with a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1461 Table 10-443. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 1003 Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present, or some Tone Detectors may be out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1462 Table 10-443. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run this test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1463 Table 10-443. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 7, 129, 131, or 133 Test Result FAIL (cont’d.) (cont’d.) Description/ Recommendation NOTE: If the loop around and conference circuit test fails for all ports on a circuit pack, a -5 volt power problem is indicated.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1464 Table 10-443. TEST #33 Loop Around and Conference Circuit Test — Continued Error Code 0 Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1465 Table 10-444. Error Code TEST #36 Audit Update Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at one minute intervals a maximum of five times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1466 Table 10-444. Error Code TEST #36 Audit Update Test — Continued Test Result PASS Description/ Recommendation This test passed. Translation information was successfully updated on the circuit pack. 1. If signaling troubles are reported, verify translation information for this port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1467 The Tie Trunk Dial Test seizes the trunk and outpulses a pause digit. For a port administered as TGU or a TGE, the Seizure Test internally seizes the trunk and outpulses a "pause." The report reports the result of the seizure attempt uplink. Table 10-445.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1468 Table 10-445. Error Code 1004 Seizure Tests (#73, #747, #73) — Continued Test Result ABORT Description/ Recommendation (Non-TN497 circuit packs only.) The port was seized by a valid call during the test. The test has been aborted. Use the display trunk xx to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1469 Table 10-445. Error Code 1040 Seizure Tests (#73, #747, #73) — Continued Test Result ABORT Description/ Recommendation (Non-TN497 circuit packs only.) This test is not performed for trunk ports administered as access endpoints. 1. Verify this port is an access endpoint by using the display port command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1470 Table 10-445. Error Code 0 Seizure Tests (#73, #747, #73) — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board). 1. Check to ensure that the board translations are correct. Translate the board, if necessary. 2. Issue the busyout board command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1471 Table 10-446. Error Code TEST #74 Tie Trunk EPF Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run the test. This could be due to a failure to seize the port. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1472 Table 10-446. Error Code 1004 TEST #74 Tie Trunk EPF Test — Continued Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display trunk xx to determine the trunk group/member number of the port.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1473 Table 10-446. Error Code TEST #74 Tie Trunk EPF Test — Continued Test Result Description/ Recommendation 2000 ABORT Response to the test request was not received within the allowable time period. 2100 ABORT Could not allocate the necessary system resources to run the test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1474 Transmission Test (#844-848) This test is non-destructive. NOTE: Tests #844-848 are not supported on a International switch. These tests are run by the Automatic Transmission Measurement System (ATMS). They are not part of the long or short trunk test sequences.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1475 Table 10-447. Error Code 1002 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate timeslots for the test. The system may be under heavy traffic conditions or it may have timeslots out of service due to TDM bus errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1476 Table 10-447. Error Code 1901 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation This error occurs when the TN771 circuit pack uplinks a message that is not the proper response for this test. The anticipated uplink messages are seize, ring or answer. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1477 Table 10-447. Error Code 1919 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation Unexpected far end release 1. The problem is with the far end system; a technician at the far end should test the test line (TN771 or ADFTC). 1920 ABORT No response from far end. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1478 Table 10-447. Error Code 1941 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation High frequency singing return loss self check failed. 1. Test the TN771 circuit packs. 2. If the test continues to abort escalate the problem. 1942 ABORT Echo return loss self check failed. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TIE-TRK (Tie Trunk) Page 10-1479 Table 10-447. Error Code 2012 TEST #844-848 Transmission Test — Continued Test Result ABORT Description/ Recommendation An internal software error occurred. 1. Retry the command at 1 minute intervals for a maximum of 5 retries. 2. If the test continues to abort escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1480 TONE-BD (Tone-Clock Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run1 Full Name of MO MAJOR test tone-clock PC Tone-Clock Circuit Pack TONE-BD MINOR test tone-clock PC Tone-Clock Circuit Pack TONE-BD WARNING release tone-clock PC Tone-Clo
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1481 High Reliability Option Systems with the High Reliability Option (duplicated SPE, simplex PNC) have one Tone-Clock circuit pack in each PPN control carrier, A and B.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1482 Tone-Clock interchanges occur only as a result of changes in the health of Tone-Clock circuit packs, as perceived by maintenance software. When both Tone-Clock circuit packs are equally healthy, no preference is given to one over the other, regardless of which SPE carrier is active.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1483 Manual EPN Tone-Clock Interchange In an EPN with duplicated Tone-Clock circuit packs, one circuit pack is always preferred over the other. This is the Tone-Clock circuit pack in carrier A. The intention is that the preferred circuit pack be active whenever it is healthy.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1484 tones will be used for dial and confirmation tones. Values for dial confirmation tone can be set independently on the change system-parameters miscellaneous form.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1485 When replacing the Tone-Clock circuit pack, always replace it with a comparable Tone-Clock circuit pack for the system. See the following table: System Type Tone-Clock Circuit Pack Code One-port network single-carrier cabinet system without High or Critical Reliability.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1486 come on and off wi thin 30 seconds. Then, all red LEDs of any Expansion Port Networks will come on and go off within the next 30 seconds.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1487 maintenance objects on the circuit pack. Flashing patterns of the yellow and green LEDs correspond to the following service states: Tone-Clock LED Flashing Codes Condition Tone-Clock Circuit State Explanation "flashing yellow" 2.7 seconds on, .
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1488 used to make the preferred tone board active when maintenance activity is completed. There is no preferred tone clock for the PPN, but carrier A is preferred for EPNs. ■ ■ status system—verify the Tone-Clock circuit pack switched to the other Tone-Clock circuit pack or check the LEDs.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1489 Tone-Clock circuit pack will be in standby mode. Since the replacement procedure was not successful, follow normal escalation procedures. If the new Tone-Clock circuit pack is able to generate system clocks, there will be no system disruption. 8. Place several phone calls. 9.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1490 Hardware Error Log Entries and Test to Clear Values Error Type Aux Data Tone-Clock Circuit Pack Error Log Entries On/Off Associated Test Alarm Level Board 1 0 Any Any Any 1(a) 0 Circuit pack removed or SAKI Sanity Test (#53) MINOR ON 18(b) 0 busyout tone-clock PC WARNING OFF 23(c) 0
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1491 Notes: a. Error Type 1This error indicates the circuit pack totally stopped functioning or it was physically removed from the system. NOTE: The alarm is logged approximately 11 minutes after the circuit pack is removed/SAKI Sanity Test (#53) fails.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1492 c. Error Type 23The circuit pack has been logically administered but not physically installed. Installing the circuit pack will resolve the alarm. d. Error Type 125A wrong circuit pack is inserted in the slot where this circuit pack is logically administered.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1493 2.If the error is not corrected by resolving errors found in step 1, the Tone-Clock circuit pack should be replaced. See the preceding section, ‘‘How to Replace a Tone-Clock Circuit Pack’’.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1494 l. Error Type 2561This error indicates that a Tone-Clock circuit pack, with a different circuit pack code as required for this system, has been inserted in the port slot as shown in the Hardware Error Log.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1495 selector has occurred since the TONE-BD error. When investigation an EPN Tone-Clock, look for EXP-LNK entries in the hardware error log for PNC interchanges, which would affect the EXP-INTF. 3.If the t/c selector has not undergone an interchange since the error occurred, go to the next step.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1496 b. Make sure the new t/c selector is active and execute the set tone-clock PC command. — If both Tone-Clocks can be interchanged into, and interchanges succeed when either t/c selector is active, the problem has been resolved.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1497 For a system with a TN756 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence SAKI Sanity Test (#53) (a) Long Test Sequence D/ND1 X D Clock Health Inquiry Test (#46) X X ND Control Channel Loop Around Test (#52) (a) X X ND Tone Detection Verification Test (#42) (b) X X
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Page 10-1498 For a system with a TN768, TN780 or TN2182 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence SAKI Reset Test (#53) (a) Long Test Sequence X Clock Health Inquiry Test (#46) X X Control Channel Loop Around Test (#52) (a) X X Tone Generator Crosstalk Test (#90) (b) X Tone Gene
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) ■ SYSFM ■ SYSDCLK Page 10-1499 If this data indicates this Tone-Clock circuit pack had a loss of any of these clocks, the inquiry reports FAIL. In addition, if TDM-CLK error 1 is at threshold, this test will FAIL. TDM-CLK error 1 indicates a suspect clock is at the edge of its specified frequency.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-BD (Tone-Clock Circuit Pack) Table 10-449. Error Code none Page 10-1500 TEST #46 Clock Health Inquiry Test — Continued Test Result FAIL Description/ Recommendation This Tone-Clock circuit pack had an apparent loss of clock. One or more of error types 2049, 2305, 3834, and 3872 will appear in the error log.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1501 TONE-PT (Tone Generator) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO TONE-PT MAJOR test tone-clock PC sh Tone Generator TONE-PT MINOR test tone-clock PC sh Tone Generator TONE-PT WARNING release tone-clock PC sh Tone Generator NOTE: Repla
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1502 Hardware Error Log Entries and Test to Clear Values Tone Generator Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test tone-clock PC r 1 1(a) 17664 Tone Generator Audit/ Update Test (#41) MAJOR/ MINOR ON test tone-clock PC r 2
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1503 f. Infrequent errors, at a rate which does not bring up an alarm, probably do not affect service, unless there are customer complaints of no tones, or incorrect tones which can not be explained in any other way.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1504 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the following tables when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1505 For a system with a TN768, TN780 or TN2182 Tone-Clock Circuit Pack: Order of Investigation Short Test Sequence SAKI Reset Test (#53) (a) Long Test Sequence D/ND1 X D Clock Health Test (#46) (b) X X ND Control Channel Loop Around Test (#52) (a) X X ND X ND Tone Generator Crosstalk Test (#90) Tone
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1506 Tone Generator Transmission Test (#40) The purpose of this test is to verify that the tone generation hardware on the tone-clock circuit pack is capable of generating a subset of system tones and a set of test tones.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-450. Error Code Page 10-1507 TEST #40 Tone Generator Transmission Test Test Result Description/ Recommendation None ABORT The system was not able to allocate all the resources needed for this test or there was an Internal System Error.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-450.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-450. Error Code Page 10-1509 TEST #40 Tone Generator Transmission Test — Continued Test Result Description/ Recommendation 115 (b,c) FAIL Generation of digital count sequence invalid. 120 (a) FAIL Generation of quiet tone failed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Page 10-1510 c. Error code 115 may also be caused by TDM Bus corruption. This normally means a physical problem with bent backplane pins, TDM/LAN Bus cabling, or TDM/LAN Bus terminators.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-451. Error Code 2 Page 10-1511 TEST #41 Tone Generator Update/Audit Test — Continued Test Result FAIL Description/ Recommendation The system requires TN2182 tone-clocks to support the currently administered country-options tone generation parameters. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-452. Error Code None Page 10-1512 TEST #90 Tone Generator Crosstalk Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, follow normal escalation procedures.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TONE-PT (Tone Generator) Table 10-452. Error Code Page 10-1513 TEST #90 Tone Generator Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The Tone Generator could be defective. In a Port Network with more than one Tone-Clock circuit pack, the system will attempt to move the tone generation function to the alternate one. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Page 10-1514 TSC-ADM (Administered Temporary Signaling Connections) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO TSC-ADM none none Administered Temporary Signaling Connections TSC-ADM none none Administered Temporary Signaling
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Page 10-1515 TSCs are established on an as-needed basis. In this case, the ADMTSC is established whenever it is needed, and not before.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Page 10-1516 This error may only be affecting service for some DCS customers. Upon receipt of this error condition, the switch tears down and re-establishes the ADMTSC within 20 minutes. b. The port field in the error log contains the signaling group number for TSC-ADM errors.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-453. Error Code 2100 Page 10-1517 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Reissue the test tsc-administered command at one-minute intervals a maximum of five times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-453. Error Code 1146 Page 10-1518 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation The congestion just occurred in the network. 1. Issue the status tsc-administered command at one-minute intervals a maximum of three times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-453. Error Code 1149 Page 10-1519 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation The ADMTSC is disabled. 1. Enable the TSC, and see if the status indicates "active." 2. Reissue the test tsc-administered command. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-453. Error Code 2000 Page 10-1520 TEST #604 TSC Hartbeat Inquiry Test Test Result ABORT Description/ Recommendation The Administered TSC is not responding to a TSC heartbeat inquiry. 1. Retry the test tsc-administered command at one-minute intervals a maximum of three times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) Table 10-453. Error Code 2 Page 10-1521 TEST #604 TSC Hartbeat Inquiry Test Test Result FAIL Description/ Recommendation Facility IE (Information Element) reject. 1. Check all other nodes in the network, and make sure Administered TSC is active. 2. Escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1522 TTR-LEV (TTR Level) MO Name As It Appears in Alarm Log Alarm Level TTR-LEV WARNING 1. Initial System Technician Command to Run See Note1 Full Name of MO TTR Level See the "Repair Procedure for the TTR Level Maintenance Object" section.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1523 The TTR Level (Touch Tone Receiver Level) MO is used to represent the following possible events: 1. The total number of General Purpose Tone Detector Ports (GPTD-PTs), [also known as Call Progress Tone Receivers (CPTRs)], currently in service is less than the administered threshold number. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1524 2. Issue the change system-parameters maintenance command. Check the administered value(s) for TTRs and CPTRs for service on the Tone Detector circuit packs or for CCRs on the Call Classifier Port (CLSFY-PT) circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1525 Hardware Error Log Entries and Test to Clear Values TTR Level Error Log Entries Error Type Aux Data 1 (a) 1 2 (b) 2 3 (c) 3 4 (d) 4 5 (e) 5 6 (f) Associated Test Alarm Level On/Off Board Test to Clear Value None WARNING (See the WARNING message below) OFF WARNING OFF 6 WARNING OFF 7 (g) 7 MAJ
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures TTR-LEV (TTR Level) Page 10-1526 e. Error code 5 does not indicate a current error condition. It indicates that the number of Call Classifier ports (CLSFY-PT) in service was below the administered threshold, but is now equal to or greater than the threshold.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1527 UDS1-BD (UDS1 Interface Circuit Pack) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO UDS1-BD MAJOR test board PCSSpp sh UDS1 Interface Circuit Pack UDS1-BD MINOR test board PCSSpp l UDS1 Interface Circuit Pack UDS1-BD WARNING test
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1528 ISDN-PRI signaling messages (Q.931). The system software sends and/or receives these ISDN-PRI messages via the TN1655 Packet Interface circuit pack. The Packet Interface circuit pack, in turn, communicates with the UDS1 circuit pack’s D-channel via the Packet Bus.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1529 The TN464F and 120A1 CSU Module support on-demand loopback tests that assist in the detection of faults between the TN464F circuit pack and the CSU Module, between the Integrated CSU and the optional Customer Premises Loopback Jack, or between the Integrated CSU and remote CSU.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1530 Circuit Pack Administration and Options The DS1 configuration for each circuit pack is administered on the DS1 Circuit Pack form. Bit Rate is set to 1.544 Mbps for 24-channel systems, and 2.048 Mbps for 32-channel systems.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1531 Top TN464C/D 24/32 Channel Selector 75/120 Ohm Selector Bottom Backplane Connectors Figure 10-93. Faceplate TN464C/D DS1 Option Jumpers 24 CHNL 32 CHNL 120 OHM Insert the jumpers into the blocks so as to join the center row of pins and the row designating the desired options.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1532 parameters administered on the corresponding DS1 Circuit Pack Form. (US applications use 24 Channels.) Ω Figure 10-95. Ω TN464E/F DS1 Option switches Hardware Error Log Entries and Test to Clear Values Table 10-454.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-454.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-454.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-454.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) 1. 2. 3. 4. Page 10-1536 Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate test description and follow the recommended procedures. If ports are assigned to the circuit pack, then a minor alarm is raised.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1537 2.Be administered via the add ds1 PCSS command, and 3.Be physically inserted into the correct slot. A DS1 (UDS1-BD and DS1-BD) differs from most circuit packs in that inserting the circuit pack into the switch is not enough to make the board usable.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1538 busyout board PCSS, reset board PCSS, test board PCSS long, release board PCSS. If the error recurs within 10 minutes, then replace the circuit pack. j. CSU Module missing.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1539 Attempt to clear the alarm via the following commands: busyout board PCSS, test ds1-loop PCSS ds1/csu-loopback-tests, release board PCSS.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1540 t. The hyperactive circuit pack is out-of-service and may exhibit one or more of the following symptoms: 1.The common circuit pack level tests such as Test #50 and/or Test #52 are aborting with error code 2000. 2.The tests run on the ports of this circuit pack are returning with a NO-BOARD. 3.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1541 x. For later releases of G3V4 and beyond, only error 3585 will show that this board is receiving misframes and the AUX data shows the last misframe count that was reported. y. The UDS1 Interface circuit pack has detected a transient hardware logic error (for example, program logic inconsistency).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1542 ae. Error type 3999 indicates that the circuit pack sent a large number of control channel messages to the switch within a short period of time. If error type 1538 is also present, then the circuit pack was taken out-of-service due to hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1543 Table 10-455.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1544 NPE Connection Audit Test (#50) The system sends a message to the on-board microprocessor to update the network connectivity translation for the SCOTCH-NPE chip on the circuit pack. Table 10-456.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-456. Error Code 0 Page 10-1545 TEST #50 NPE Connection Audit Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-457. Error Code None 2100 Page 10-1546 TEST #52 Control Channel Loop Around Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-457. Error Code 0 Page 10-1547 TEST #52 Control Channel Loop Around Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-458. Error Code None Page 10-1548 TEST #53 SAKI Sanity Test Test Result Description/ Recommendation ABORT System resources required for this test are not available. 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-458. Error Code 0 Page 10-1549 TEST #53 SAKI Sanity Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1550 When the test is complete, the maintenance software sends a stop loop around message to the UDS1 Interface circuit pack to put the circuit pack back into the normal operation mode.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-459. Error Code 1004 Page 10-1551 TEST #135 Internal Loop Around Test — Continued Test Result ABORT Description/ Recommendation Received an incoming call on a port of the UDS1 circuit pack during the test. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-459. Error Code 2100 Page 10-1552 TEST #135 Internal Loop Around Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the reset board command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-459. Error Code Page 10-1553 TEST #135 Internal Loop Around Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device such as a PRI terminal adapter: 1. Retry the reset board command at 1-minute intervals a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-459. Error Code 0 Page 10-1554 TEST #135 Internal Loop Around Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1555 This test is also used to maintain the new AT&T 120A1 CSU Module. This CSU Module, when combined with the functionality provided by the TN464F circuit pack, provides functionality equivalent to an external stand-alone AT&T ESF T1 CSU.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code 2000 Page 10-1556 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code Page 10-1557 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack detects a Loss of Signal alarm. The physical link is broken or the remote DS1 endpoint is down.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code Page 10-1558 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result Description/ Recommendation The CSU Module is missing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code 1303 Page 10-1559 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The DS1 circuit pack Suffix is incorrect for CSU Module administration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code 1311 Page 10-1560 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The Integrated CSU (I-CSU) Module Equipment Loopback (ELB) test (#1210) failed. This test is executed by the I-CSU during I-CSU power-up/reset (i.e.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code 1313 Page 10-1561 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The TN464F circuit pack could not deactivate a CPE Loopback Jack loopback. 1. Execute the test ds1-loop PCSS end-loopback/span-test command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code 1321 Page 10-1562 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation DTE LOS (loss of signal) was detected between the TN464F UDS1 board and the 120A1 CSU Module.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-460. Error Code 1324 0 Page 10-1563 TEST #138 Loss of Signal Alarm Inquiry Test — Continued Test Result Description/ Recommendation FAIL A non-service affecting CSU Module audit failure was detected by the TN464F UDS1 circuit pack. No ports should be affected. No immediate action is required.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1564 DS1 endpoint and send a BLUE ALARM message to the maintenance software. When the Blue alarm is confirmed, the maintenance software places all trunks or ports of the UDS1 Interface circuit pack into the out-of-service state.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-461. Error Code 2000 Page 10-1565 TEST #139 Blue Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-461. Error Code 1 1794 Page 10-1566 TEST #139 Blue Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 Interface circuit pack detects a Line Loopback Alarm (LLB).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-461. Error Code 0 Page 10-1567 TEST #139 Blue Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1568 software restores all trunks or ports of the UDS1 Interface circuit pack to the service state before the Red alarm occurs.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-462. Error Code 2000 Page 10-1569 TEST #140 Red Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-462. Error Code Page 10-1570 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a red alarm. An out of frame condition occurred on the UDS1 interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-462. Error Code 1 Page 10-1571 TEST #140 Red Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a loss of multiframe alarm (LMA). An out of frame condition occurred on the UDS1 interface circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-462. Error Code 0 Page 10-1572 TEST #140 Red Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS No Red alarm is detected on the UDS1 Interface circuit pack. NO BOARD The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1573 places all trunks or ports on the circuit pack into the out-of-service state. The Inquiry Test will be run every 10 minutes until the Yellow alarm is cleared.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-463. Error Code 2000 Page 10-1574 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-463. Error Code Page 10-1575 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a yellow alarm sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-463. Error Code 1 Page 10-1576 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack detected a remote multiframe alarm (RMA) sent by the remote DS1 endpoint. An out of frame condition occurred at the DS1 endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-463. Error Code 2 Page 10-1577 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The UDS1 interface circuit pack is reporting a Yellow F5 fault alarm. There is a fault in the User-Network interface from the user (PBX) to the network.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-463. Error Code 0 Page 10-1578 TEST #141 Yellow Alarm Inquiry Test — Continued Test Result Description/ Recommendation PASS Neither a Yellow alarm nor a Remote Multiframe Alarm nor a F5 state alarm is being received from the remote DS1 endpoint.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1579 Major alarm on the UDS1 Interface circuit pack. The Inquiry Test will be run every 10 minutes until the Major alarm is cleared. The maintenance software places all trunks or ports on the circuit pack in the out-of-service state if the Major alarm persists for more than 20 minutes.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-464. Error Code 2000 Page 10-1580 TEST #142 Major Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-464. Error Code Page 10-1581 TEST #142 Major Alarm Inquiry Test — Continued Test Result FAIL Description/ Recommendation The performance of the DS1 link between the UDS1 interface circuit pack and the remote DS1 endpoint is very poor.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-464. Error Code Page 10-1582 TEST #142 Major Alarm Inquiry Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device (for example, a PRI terminal adapter), do the following: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-464. Error Code 0 Page 10-1583 TEST #142 Major Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1584 pack are kept in the in-service state after the Minor alarm is confirmed. The Minor Alarm Inquiry Test is run every 10 minutes until the Minor alarm is cleared. Table 10-465. Error Code TEST #143 Minor Alarm Inquiry Test Test Result ABORT Description/ Recommendation Internal System Error 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-465. Error Code 2100 Page 10-1585 TEST #143 Minor Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-465. Error Code Page 10-1586 TEST #143 Minor Alarm Inquiry Test — Continued Test Result FAIL (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device (for example, a PRI terminal adapter), do the following: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-465. Error Code 0 Page 10-1587 TEST #143 Minor Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1588 remain in the in-service state. If the UDS1 Interface circuit pack is used to supply the system synchronization source, the MINOR alarm will initiate a synchronization source switch. See TDM-BUS (TDM Bus) and SYNC (Synchronization) Maintenance documentation for details. Table 10-466.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-466. Error Code 2100 Page 10-1589 TEST #144 Slip Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-466. Error Code Page 10-1590 TEST #144 Slip Alarm Inquiry Test — Continued Test Result 1 to 88 FAIL (cont’d.) (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device (for example, a PRI terminal adapter), do the following: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-466. Error Code 0 Page 10-1591 TEST #144 Slip Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1592 Maintenance documentation for details. A Minor alarm against the UDS1 Interface circuit pack is raised, but all trunks or ports of the UDS1 Interface circuit pack remain in the in-service state. Table 10-467.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-467. Error Code 2100 Page 10-1593 TEST #145 Misframe Alarm Inquiry Test — Continued Test Result ABORT Description/ Recommendation Could not allocate the necessary system resources to run this test. 1. Retry the command at 1-minute intervals for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-467. Error Code Page 10-1594 TEST #145 Misframe Alarm Inquiry Test — Continued Test Result 1 to 17 FAIL (cont’d.) (cont’d.) Description/ Recommendation If the UDS1 connects to a line-side terminating device such as a PRI terminal adapter: 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-467. Error Code 0 Page 10-1595 TEST #145 Misframe Alarm Inquiry Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-468. Error Code Page 10-1596 TEST #146 Translation Update Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem. FAIL Internal system software error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1597 The DS1 Board Loopback (BLB) Test causes a loopback at the TN464F DS1 board edge and tests DS1 board internal circuitry. The test is destructive and can only be initiated by a system technician demanded test ds1-loop PCSS ds1/csu-loopback-tests command.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-469. Error Code 1039 Page 10-1598 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-469. Error Code 2000 Page 10-1599 TEST #1209 DS1 Board Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-469. Error Code Page 10-1600 TEST #1209 DS1 Board Loopback Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack failed the DS1 Board Loopback Test. 1. Retry the test ds1-loop PCSS ds1/csu-loopback-tests command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1601 DS1 board to the CSU Module (DS1 board edge, connection, and CSU Module edge). This test will only be performed if the AT&T 120A1 CSU Module is present, administered, and connected to a 1.544 Mbps TN464F DS1 circuit pack on the back of the port carrier.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-470. Error Code 1005 Page 10-1602 TEST #1210 CSU Equipment Loopback Test — Continued Test Result ABORT Description/ Recommendation CSU Equipment Loopback Test cannot be executed in the current configuration.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-470. Error Code 1039 Page 10-1603 TEST #1210 CSU Equipment Loopback Test — Continued Test Result ABORT Description/ Recommendation The UDS1 Interface circuit pack is providing timing for the system. Executing this test could cause major system disruption. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-470. Error Code 2000 Page 10-1604 TEST #1210 CSU Equipment Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-470. Error Code Page 10-1605 TEST #1210 CSU Equipment Loopback Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack failed the CSU Equipment Loopback Test. 1. Retry the test ds1-loop PCSS ds1/csu-loopback-tests command. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-470. Error Code 0 Page 10-1606 TEST #1210 CSU Equipment Loopback Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1607 When the RLB Test is initiated, maintenance software sends an appropriate message to the TN464F UDS1 Interface circuit pack to start the test. The board will set up the RLB loopback, transmit a test pattern, and verify that the pattern is received unaltered through the loopback.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-471. Error Code 1015 Page 10-1608 TEST #1211 CSU Repeater Loopback Test — Continued Test Result ABORT Description/ Recommendation Ports on the UDS1 Interface circuit pack have not been busied out to out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-471. Error Code Page 10-1609 TEST #1211 CSU Repeater Loopback Test — Continued Test Result Description/ Recommendation 1951 ABORT The CSU Repeater Loopback Test could not be executed because the 120A1 CSU Module was not physically installed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-471. Error Code Page 10-1610 TEST #1211 CSU Repeater Loopback Test — Continued Test Result FAIL Description/ Recommendation UDS1 Interface circuit pack failed the CSU Repeater Loopback Test. 1. Retry the test ds1-loop PCSS ds1/csu-loopback-tests command. 2.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1611 The CPE Loopback Jack (CLJ-LB) Test causes a loopback at the CPE Loopback Jack and tests the building wiring connection between the TN464F DS1 board and the CPE Loopback Jack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-472. Error Code Page 10-1612 TEST #1212 CPE Loopback Jack Test Test Result ABORT Description/ Recommendation Internal System Error 1. Retry the test ds1-loop PCSS cpe-loopback-jack-test-begin command at 1-minute intervals a maximum of 5 times. 2. If the test continues to abort, escalate the problem.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-472. Error Code 1950 Page 10-1613 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation Another loopback/span test is already executing on the DS1 boardor the board is in a network requested loopback mode (Line loopback or Payload loopback).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-472. Error Code 2000 Page 10-1614 TEST #1212 CPE Loopback Jack Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-472. Error Code 2 Page 10-1615 TEST #1212 CPE Loopback Jack Test — Continued Test Result FAIL Description/ Recommendation The CLJ-LB test failed because it was not set up properly. The UDS1 interface pack could not successfully put the CPE loopback jack into loopback mode. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-472. Error Code 0 Page 10-1616 TEST #1212 CPE Loopback Jack Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1617 on the CSU during the test due to the large number of zero’s in the 3-in-24 test pattern.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-473. Error Code 1015 Page 10-1618 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Ports on the UDS1 Interface circuit pack have not been busied out to out-of-service. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-473. Error Code 2000 Page 10-1619 TEST #1213 Far CSU Loopback Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-473. Error Code 2 Page 10-1620 TEST #1213 Far CSU Loopback Test — Continued Test Result FAIL Description/ Recommendation The test failed because it was not set up properly. The UDS1 pack could not successfully put the far-end CSU into loopback mode. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-473. Error Code 0 Page 10-1621 TEST #1213 Far CSU Loopback Test — Continued Test Result Description/ Recommendation PASS The Far CSU Loopback test has successfully began executing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1622 All trunks or ports on the UDS1 Interface circuit pack must be busied out via the system technician busyout board command before running the One-Way Span Test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-474. Error Code Page 10-1623 TEST #1214 One-Way Span Test — Continued Test Result Description/ Recommendation 1005 ABORT One-Way Span Test cannot be executed in the current configuration. To run this, the TN464F or later suffix UDS1 must be administered for 24-channel operation.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-474. Error Code 1950 Page 10-1624 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Another loopback/span test is already executing on the DS1 board or the board is in a network requested loopback mode (Line loopback or Payload loopback).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-474. Error Code 2000 Page 10-1625 TEST #1214 One-Way Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-474. Error Code 0 Page 10-1626 TEST #1214 One-Way Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1627 The list measurements ds1 summary command displays the number of bit errors detected (Loopback/Span Test Bit-Error Count field). Injecting this single bit error should increment the bit error count of the loopback/span test by one. Table 10-475.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-475. Error Code 2000 Page 10-1628 TEST #1215 Inject Single Bit Error Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-475. Error Code 0 Page 10-1629 TEST #1215 Inject Single Bit Error Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1630 All trunks or ports on the UDS1 Interface circuit pack must be busied out via the system technician busyout board command before running this End Loopback/Span Test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-476. Error Code 2000 Page 10-1631 TEST #1216 End Loopback/Span Test — Continued Test Result ABORT Description/ Recommendation Response to the test was not received within the allowable time period. This may be due to hyperactivity. Error type 1538 in the error log indicates hyperactivity.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-476. Error Code 1313 Page 10-1632 TEST #1216 End Loopback/Span Test — Continued Test Result FAIL Description/ Recommendation The TN464F UDS1 circuit pack could not deactivate the loopback through the Customer Loopback Jack. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-476. Error Code 0 Page 10-1633 TEST #1216 End Loopback/Span Test — Continued Test Result NO BOARD Description/ Recommendation The test could not relate the internal ID to the port (no board).
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Page 10-1634 If the 120A1 CSU Module is not physically installed, the status LEDs are always off and this test will abort. Table 10-477. Error Code TEST #1227 ICSU Status LEDs Test Test Result ABORT Description/ Recommendation Internal System Error 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) Table 10-477. Error Code 0 Page 10-1635 TEST #1227 ICSU Status LEDs Test — Continued Test Result Description/ Recommendation PASS The ICSU Status LEDs test executed successfully. A PASS result, however, does not necessarily mean that the status LEDs behaved properly.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-BD Page 10-1636 VC-BD MO Name (in Alarm Log) Alarm Level VC-BD MAJOR VC-BD MINOR VC-BD 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-BD Page 10-1637 Table 10-478.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures VC-BD Page 10-1638 4353 Internal RAM error 4355 ROM Checksum error 4357 Instruction set error Reset the circuit pack by executing the busyout board PCSS, reset board PCSS, and release board PCSS commands. When it is reset, the circuit pack executes a set of tests to detect the presence of any of the above faults.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-BD Page 10-1639 System Technician-Demanded Tests: Descriptions and Error Code Order of Investigation Control Channel Loop-Around Test (#52) (a) 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1640 VC-DSPPT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-DSPPT MAJOR test port PCSSpp l r# Voice Conditioner DSP Port VC-DSPPT MINOR test port PCSSpp l r# Voice Conditioner DSP Port VC-DSPPT WARNING test port PCSSpp l r# Voice Conditioner DSP Port 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1641 Notes: a. This port has been busied out by the busyout port PCSSpp command. b. The VC DSP Port NPE Crosstalk Test(#1103) failed. c. The VC DSP Port Local TDM Loopback Test(#1104) failed. Run the Long Test Sequence. d. A critical hardware failure has been detected on the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Table 10-480. Error Code 1000 1001 Page 10-1642 TEST #1103 VC DSP Port NPE Crosstalk Test Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Figure 10-96.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1644 Table 10-481. TEST #1104 VC DSPPT Local TDM Loopback Test Error Code 1000 1001 Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port is busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1645 Table 10-481. TEST #1104 VC DSPPT Local TDM Loopback Test — Continued Error Code Test Result PASS Description/Recommendation The VC DSP Port Local TDM Loop Around Test passed. Continued on next page VC-DSP Port DSP Loopback Test (#1105) This test is destructive.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures VC-DSPPT Figure 10-97.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1647 Table 10-482. TEST #1105 VC-DSP Port DSP Loopback Test Error Code 1000 Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port is busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-DSPPT Page 10-1648 VC Port Reset DSP Test (#1106) This test is destructive. This test resets the VC-DSPPT and the DSP associated with it. As part of the reset procedure, the VC-DSPPT will execute a series of self- tests on the hardware. If these self- tests fail, the test will fail; otherwise the test will pass.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) Page 10-1649 VC-LEV (Voice Conditioner DSP Port Level) MO Name (in Alarm Log) VC-LEV Alarm Level MAJOR Initial Command to Run See ‘‘Resolving VC-LEV Errors/Alarms’’ Full Name of MO VC-LEV Enable the MMCH feature on the System-Parameters Customer-Options form before changing the fields.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) Page 10-1650 NOTE: When diagnosing a VC-LEV problem, resolve any alarms raised against VC-BD or VC-DSPPT maintenance objects. Clearing VC-BD or VC-DSPPT alarms may clear the VC-LEV alarm. The VC circuit pack is maintained by the software similarly to the Tone Detector circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) Page 10-1651 Error Log Entries and Test to Clear Values Table 10-484. Error Type 1 (a) VC-LEV Error Log Entries Aux Data Any Associated Test None Alarm Level MAJOR On/ Off Board Test to Clear Value OFF Notes: a.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1652 VC-SUMPT MO Name (in Alarm Log) Alarm Level Initial Command to Run1 Full Name of MO VC-SUMPT MAJ test port PCSS l r# Voice Conditioner Summer Port VC-SUMPT MIN test port PCSS l r# Voice Conditioner Summer Port VC-SUMPT WNG test port PCSS s r# Voice Conditioner Summer Port 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1653 Notes: a. This port has been busied out with the busyout port PCSSpp command. b. The circuit pack has been removed or has been insane for more than 11 minutes. To clear the error, replace or reinsert the circuit pack. c. The NPE Crosstalk Test(#1103) failed. d. The VC Summer Port Local TDM Loopback Test(#1100) failed.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1654 Table 10-486. TEST #6 NPE Crosstalk Test — Continued Error Code Test Result Description/Recommendation 2012 ABORT Internal system error 2100 ABORT Could not allocate the necessary resources to run this test. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures VC-SUMPT Figure 10-98.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures VC-SUMPT Page 10-1656 Table 10-487. TEST #1100 VC Summer Port Local TDM Loopback Test Error Code 1000 Test Result ABORT Description/Recommendation System resources required to run this test are not available, or the port may be busy with a valid call. 1. Retry the command at 1-minute intervals a maximum of 5 times.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1657 WAE-PORT (Wideband Access Endpoint Port) MO Name As It Appears in Alarm Log Alarm Level Initial System Technician Command to Run Full Name of MO WAE-PORT1 MINOR test access-endpoint l Wideband Access Endpoint Port WAE-PORT WARNING test access-endpoint Wideband Ac
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1658 connected to the AT&T fractional T-1 service, and it does not terminate on local endpoint equipment but is connected to a far-end CPE (for example, another DEFINITY PBX) via the dedicated fractional T-1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1659 Hardware Error Log Entries and Test to Clear Values Wideband Access Endpoint Maintenance Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board Test to Clear Value 01 0 Any Any Any test access-endpoint sh r 1 18 (a) 0 busyout access-endpoint WARNI
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1660 System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in the table below when inspecting errors in the system.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Table 10-488. Error Code 1000 Page 10-1661 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation System resources required to run this test are not available. The port may be in use on a valid call.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Table 10-488. Error Code 1003 Page 10-1662 TEST #6 NPE Crosstalk Test — Continued Test Result ABORT Description/ Recommendation The system could not allocate a tone receiver for the test. The system may be oversized for the number of Tone Detectors present, or some Tone Detectors may be out-of-service.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Table 10-488. Error Code Page 10-1663 TEST #6 NPE Crosstalk Test — Continued Test Result FAIL Description/ Recommendation The NPE of the tested port was found to be transmitting in error. This causes noisy and unreliable connections. 1. Replace the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Table 10-489. Error Code 1004 Page 10-1664 TEST #7 Conference Circuit Test — Continued Test Result ABORT Description/ Recommendation The port has been seized by a user for a valid call. Use the status access-endpoint command to determine when the port is available for testing.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures WAE-PORT (Wideband Access Endpoint Port) Page 10-1665 Port Audit and Update Test (#36) This test sends port level translation data from switch processor to the UDS1 Interface circuit pack to ensure that the wideband access endpoint port’s translation is correct. Table 10-490.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1666 XXX-BD (Common Port Circuit Pack) The Common Port Circuit Pack Maintenance is a set of common tests used by all the circuit packs with the generic hardware that interfaces with the TDM bus. Circuit packs included in this category are listed on the following pages.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1667 XXX-BD Common Circuit Packs The following list of circuit packs are listed by apparatus code, including circuit packs used in non-United States installations. . Table 491.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 491.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 491.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1670 Hardware Error Log Entries and Test to Clear Values Common Port Circuit Pack Maintenance Error Log Entries Error Type Aux Data Associated Test Alarm Level On/Off Board 01 0 Any Any Any 1(a) 0 Circuit pack removed or SAKI Sanity Test (#53) MINOR ON 18(b) 0 busyout board PCSS WARNING OFF
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1671 Notes: a. This error indicates the circuit pack totally stopped functioning or it was physically removed from the system. This error type is not applicable to ANN-BD, DETR-BD, S-SYN-BD, M/T-BD, or CLSFY-BD.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1672 g. This error indicates transient communication problems with this circuit pack. This error is not service-affecting and no action is required. h. This error, when reported with Aux data in the range of 4352 to 4358, indicates that the circuit pack has reported an on-board hardware failure.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1673 be completely normal during heavy traffic periods. However, if this error type is logged when the circuit pack is being lightly used, it may indicate a problem with the circuit pack or the equipment attached to it.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-492. Error Code Page 10-1674 TEST #50 NPE Audit Test Test Result Description/ Recommendation none or 2100 ABORT System resources required for this test are not available. 1019 ABORT Test already in progress. FAIL Internal System Error. 1.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1675 Ringing Application Test (#51) This test checks the ringing application circuitry common to all ports on an Analog Line circuit pack. Table 10-493. TEST #51 Ringing Application Circuit Test Error Code Test Result 1000 or 2100 ABORT Could not allocate the necessary system resources to run test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-493.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-493. Error Code any Page 10-1677 TEST #51 Ringing Application Circuit Test — Continued Test Result Description/ Recommendation PASS Ringing current is detected or this vintage of the Analog Line circuit pack does not support the Ringing Application Circuit Test.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) TEST #52 Control Channel Loop Around Test — Continued Table 10-494. Error Code Page 10-1678 Test Result FAIL Description/ Recommendation The test failed because the circuit pack failed to return the circuit pack code or vintage. 1. Retry the command for a maximum of 5 times. 2.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Page 10-1679 This test is executed as part of the long test sequence only for the Tone-Clock circuit pack and DS1 interface circuit packs. All other common circuit packs can be reset via the reset board PCSS command. The reset command executes this test. Table 10-495.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-495. Error Code any Page 10-1680 TEST #53 SAKI Sanity Test — Continued Test Result NO BOARD Description/ Recommendation This is normal if the test is being done when (a) the circuit pack is not physically in the system or (b) the system is booting up.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-496. Error Code 1004 Page 10-1681 TEST #220 Neon Test Test Result ABORT Description/ Recommendation The port was seized by a valid call during the test. The test has been aborted. Use the display port PCSSpp command to determine the station extension.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-496. Error Code 1018 Page 10-1682 TEST #220 Neon Test — Continued Test Result ABORT Description/ Recommendation There are not any translated ports on the circuit pack, or if there are ports, then none are administered to have "neon." 1. Verify that there are ports administered on the circuit pack.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-496. Error Code 1018 Page 10-1683 TEST #220 Neon Test — Continued Test Result ABORT (cont’d.) Description/ Recommendation 5. Retry the command again. 6. If the test continues to abort with neon translated ports, escalate the problem. 7. Retry the command at one-minute intervals a maximum of five times. 8.
Issue 1 April 1997 DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 10 Maintenance Object Repair Procedures XXX-BD (Common Port Circuit Pack) Table 10-496. Error Code Page 10-1684 TEST #220 Neon Test — Continued Test Result FAIL Description/ Recommendation The test failed because no neon current was detected. 1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si 555-230-123 Issue 1 April 1997 Index Page IN-1 Index Numerics IN 120A ICSU, 5-74 2900/715 BCS, 3-1 715 BCS, 3-1 A ACA, see Automatic Circuit Assurance administration logins, 3-3, 3-10 terminals, 3-1 air filters, 5-36 alarm logs, 1-1, 10-1 alarm origination disable procedure, 5-22, 5-29 Alarm Origination to OSS Numbers, 8-60 alarms classifications, 1-2 error reporting, 1-2 logs, 1-1, 3-2, 10-1 major, 1-2 minor, 1-2 of
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-2 B background tests, 1-3 fixed interval, 1-3 scheduled, 1-3 batteries, 5-36 Busy Verification of Terminals and Trunks, 5-39 C cabinets configurations, 2-6 capabilities, system, 1-3 to 1-17 carrier lead appearances 110 cross-connect field, 5-50 carrier power units, LEDs, 7-5 CEPT1, 1-7 character code 8-bit, 1-7 characteristics, transmission, 1-13 to 1-17 circuit packs duplication, 7-3 d
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-3 control carrier power units, 5-9 control circuit packs expansion port networks (EPNs), 5-3 PPN, 5-1 replacing, 5-2 reseating, 5-2 unseating, 5-2 CO-trunk-to-digital interface frequency response, 1-14 country codes, 10-1483 cursor keys, 3-2 D data service unit, 1-6 Data Communications Equipment, see DCE data terminal equipment, 1-3 data-link layer, OSI, 1-4 DCE, 1-3 D-channel protocol,
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-4 indicators, 7-4 LEDs, 7-3 E E&M mode tests, 5-47 echo path delay, 1-17 Echo-Return Loss, 1-17 editing keys, 3-2 EIA, 1-13 electromagnetic compatibility standards, xxii Electronic Industries Association, see EIA ERL, see Echo-Return Loss error control, 1-4 error logs, 1-1 error reporting, 1-2 errors logs, 1-1 reporting, 1-2 European conference of postal and telecommunications rate 1, se
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-5 configurations, 2-1 power, 2-1 holdover battery, 2-7 I ID, xx impedances loop in, 1-17 termination, 1-17 INADS register system, 5-27, 5-35 insertion loss, 1-15 interface physical, 1-6 intermodulation distortion, 1-15 intervening switching systems, 1-9 ISDN BRI definition, 1-6 D-channel treatment, 1-3 PRI definition, 1-6 ISDN-PLK, 10-779 ISDN-PRI troubleshooting, 5-54 troubleshooting te
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-6 login IDs, 3-3 login procedure, 3-3 Login Prompt form, 3-22 logins administering command permissions, 3-12 administration, 3-10 changing attributes, 3-11 removing, 3-7 security, 3-3 testing, 3-7 logoff screen, 3-6, 8-231 loop input impedances, 1-17 loopback jack, 5-69 loss echo return, 1-17 insertion, 1-15 quantization distortion, 1-16 single-frequency, 1-17 M maintenance architecture,
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-7 ERR-LOG (Error Log), 10-643 ETR-PT (Enhanced Tone Receiver Port), 10-645 EXT-DEV ADMIN? Y (External Device Alarm), 10-713 HYB-LINE (Hybrid Line), 10-736 M/T-BD (Maintenance-Test Circuit Pack) [G3iV1.1-286, G3iV2-386], 10-962 M/T-DIG (Maintenance-Test Digital Port) [G3iV1-1.286, G3iV2-386], 10-963 M/T-PKT (Maintenance-Test Packet Bus Port) [G3iV1.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-8 P Packet bus, 10-780 packet bus circuit pack failures, 9-6 circuit packs, 9-1, 9-5 connectivity, 9-4 fault correction procedures, 9-9 fault Isolation/correction, 9-1 fault isolation/correction tools, 9-3 maintenance, 9-7 maintenance objects (MOs), 9-5 maintenance software, 9-8 TDM bus, 9-7 Password Expiration screen, 3-5 passwords security, 3-3 PBX standard RS-464A, 1-13 PCM-encoded an
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-9 PRI, 1-6 summary of states, 1-8 system, 1-3 voice-grade data, 1-7 Q quantization distortion loss, 1-16 R rear panel connector, 1-19 reboots, 4-1 recorded announcements, saving, 5-15 registering system with INADS, 5-27, 5-35 Release 5vs units replacing components, 5-10 reliability systems, 6-1 remote maintenance, 9-2 REN, see ringer equivalency numbers reset system 1, 4-2 reset system
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-10 SPE-down mode, 4-8 SPE-interchange, 4-7 standard reliability systems, 3-1 standby SPE, 4-7 station-to-CO trunk frequency response, 1-14 station-to-digital interface frequency response, 1-14 station-to-station frequency response, 1-14 summary of protocol states, 1-8 switch transmission characteristics, 1-13 to 1-17 Switch-Based Bulletin Board, 3-25 synchronization, 1-4 system insertion
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-11 tests and audits #11 Digital Line Electronic Power Feed Test, 10-487 #1201 Digital Terminal Remote Loop Around Test, 10-478 #1209 Board Loopback Test, 10-571 #1209 DS1 Board Loopback Test, 10-571 #1210 CSU Equipment Loopback Test, 10-574, 10-575 #1211 CSU Repeater Loopback Test, 10-577, 10-578 #1212 CPE Loopback Jack Test, 10-582 #1213 Far CSU Loopback Test, 10-586 #1214 One-Way Span T
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-12 #6 NPE Crosstalk Test, 10-48, 10-68, 10-311, 10-503 #618 BRI Port Local LAN Loop Around, 10-141, 10-169 #619 BRI Port Local TDM Loop Around, 10-172 #620 Electronic Power Feed Restoral, 10-175 #621 Level 1 Status Inquiry, 10-143, 10-177 #622 Electronic Power Feed Inquiry, 10-181 #624 Layer 1 Transmission Error Counter Test, 10-144, 10-145, 10-183 #625 Receive FIFO Overflow Error Counter
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-13 enable procedure, 5-26, 5-35 TTT, see Terminating Trunk Transmission (TTT) U universal DS1 (UDS1) circuit packs option jumpers, 10-1530 universal DS1 (UDS1) interface circuit packs, 10-528 V V.
DEFINITY Enterprise Communications Server Release 5 Maintenance and Test for R5vs/si Issue 1 April 1997 Index Page IN-14
Processing of Packet Bus Problems (Page 1 of 2)
(continued).
