user manual

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-119ANN-PT (Announcement Port)
10
Notes:
a. The Announcement circuit pack can exhibit a condition that does not allow
recording.
If the circuit pack gets locked into this state (this is an extremely rare
condition), two of the Announcement Ports on the circuit pack (one of
which is the record port) will be unusable by software. Also, save/restore
announcements will not work, since the record port looks busy to the
circuit pack. Note that software does not have any way of knowing this
and attempts to use the ports.
If the circuit pack is locked into this state, the following symptoms are
observed:
1. When attempting to record an announcement, users hear the
proper record tone, but the announcement does not record (they
do not know it until the announcement is played back).
2. Performing a test board long when the circuit pack is in this state
yields the following abort codes:
■ Ports 1 and 9 abort Test #206 with code 1024
■ Ports 1 and 9 abort Test #205 with code 2000
■ Board level Tests #209 and #210 abort with code 1024
3. The save/restore announcements command times out with:
Error encountered, can’t complete request
The Announcement circuit pack lock-up can be cleared remotely by
performing a soft reset to the circuit pack:
■ busyout board PCSS (this command drops all calls in progress on
the Announcement circuit pack)
■ reset circuit pack using the reset board PCSS command
PASS This port can cleanly play announcements.
User-reported troubles on this pack should be
investigated using other port and circuit pack tests.
Refer to "ANN-BD (Announcement Circuit Pack)"
Maintenance documentation for a description of the
circuit pack tests.
Table 10-40. TEST #206 Playback Speech Memory Array
(PSMA) Test — Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page