user manual

DEFINITY Enterprise Communications Server Release 5
Maintenance and Test for R5vs/si
555-230-123
Issue 1
April 1997
Maintenance Object Repair Procedures
Page 10-1249SHDW-LNK (Memory Shadowing Link)
10
2049
(cont’d.)
FAIL Refer to the "Replacing Defective SPE Circuit Packs" section in Chapter 6 to
understand how to correctly replace the Duplication-Interface circuit pack.
If none of the four red LEDs are lit AND if this is the fifth attempt to
clear the problem (the Standby SPE Processor, Standby SPE
Memory, and both Duplication Interface circuit packs have been
replaced), escalate the problem.
9. Issue the refresh spe-standby command to put the Standby SPE in
Standby Mode. This command may have to be issued multiple times. If
the refresh spe-standby command successfully completes five times
without the Standby SPE becoming labeled "standby" on the status
system form, wait 20 minutes. This does not include cases where the
command completes with the terminal message line errors "Refresh not
successful; use ‘display errors’ to check for STBY-SPE errors" or
"Cannot interrupt Standby SPE while entering maintenance mode;
please try later." Issue the refresh spe-standby command once more.
10. Repeat the test.
11. Issue the test spe-standby long command to thoroughly test all
Standby SPE components.
2050 FAIL The Standby SPE Maintenance/Tape Processor released the Standby SPE
Processor with a request to perform the RAM Checksum Test on Standby
SPE Memory. The RAM checksum was correct and the two special Standby
SPE Memory locations contain the same time stamp value as the one
shadowed over from the Active SPE; however, that time stamp value is
significantly different from the value of the Standby SPE’s Time-of-Day
clock. This indicates that either the Active SPE Time-of-Day clock has never
been set (for example, at system installation time) or that the Active SPE
Time-of-Day clock was set (with a significant change) while shadowing to
the Standby SPE was disabled.
1. Issue the refresh spe-standby command to put the Standby SPE in
Standby Mode. This command may have to be issued multiple times. If
the refresh spe-standby command successfully completes five times
without the Standby SPE becoming labeled "standby" on the status
system form, wait 20 minutes. This does not include cases where the
command completes with the terminal message line errors "Refresh not
successful; use ‘display errors’ to check for STBY-SPE errors" or
"Cannot interrupt Standby SPE while entering maintenance mode;
please try later." Issue the refresh spe-standby command once more.
2. Issue the set time command and set the Time-of-Day clock.
3. Repeat the test.
Table 10-388. TEST #318 Shadow Link Test Continued
Error
Code
Test
Result Description/ Recommendation
Continued on next page