Enterprise Communications Server Owner Manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Using the Features
33Handling Multiple-Party Calls
4
Example
Robert Planter, vice president of public relations, is on a conference call with
musician, Larry Browning, and stand-up comedian, Cindy Wittner, to plan for a
community fund-raising event. Robert wants Larry and Cindy to present their
ideas to coworker Jay Winstead so Robert calls Pat to add Jay to the call.
Feature Name
Attendant Recall
Procedures
To recall the operator from multi-party calls from a phone with one line:
■ Press the RECALL button.
or
■ Flash the switch hook.
To recall the operator from multi-party calls from a phone with more than one
line:
■ Press the CONFERENCE button.
or
■ Press the TRANSFER button.
Paging with Deluxe Voice Paging
This feature combines Call Park and Loudspeaker Paging features. With deluxe
loudspeaker paging, you can page a system user to call the extension where their
call is parked or have them call you. If the system user calls you, you can add
them to an existing conference call.
You can page called parties in up to nine locations or use a single, designated
access code or button to page the called party in all 9 locations at once. Your
system manager designates codes for each paging zone by assigning:
■ Outside line buttons (see Table 1 on page 6 or Table 2 on page 7 for more
information) to function as paging buttons
or
■ A sequence of numbers on your dial keypad that serves as the paging
access code