Enterprise Communications Server Owner Manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Using the Features
52Using Features for Internal Use
4
■ Special call status information (designated by MISCID in this chapter)
Information about the changing status of a call
NOTE:
Sometimes a billing number displays for a calling or called number.
For example, the billing number for a pay phone might display rather
than the pay phone number.
Choosing Outside Lines
You can select a specific group of outside lines for an outgoing call.
Example
Widgets, Inc. frequently communicates with its parent company, Widgets
International, located in Chicago. The system manager, Kelly Ratliffe, assigns one
of the buttons in the outside lines select area to Widgets International. To call
someone in Widgets International, Pat presses the outside line button labeled
Chicago and dials the 7-digit phone number, without having to dial 1 and the area
code.
Feature Name
Attendant Direct Trunk Group Selection
Procedures
To select an outside line:
1. Press the desired outside line button.
2. Dial the desired number.
Using Features for Internal Use
This section covers features that you might use internally for a variety of reasons.
These reasons may range from restricting calls, to providing system user
telephone lists, to testing your equipment. It also includes information specific to
accessing console operators and working with non-phone equipment.
Restricting Calls
You can activate or deactivate calling restrictions for individual phones or groups
of phones. Table 7
lists the restrictions you can control: